1-800 CONTACTS, Inc., a subsidiary of WellPoint, Inc., is the largest retailer of contact lenses in the United States, and is dedicated to making it easier for consumers to purchase contact lenses. 1-800 CONTACTS, Inc. offers all of the most popular brands of contact lenses at competitive prices while delivering exceptional customer service. The company has served more than 8 million customers, stocks more than 15 million contact lenses, and delivers more than 200,000 contact lenses every day directly to customers. Through its award-winning website, www.1800contacts.com, and its easy-to-remember, toll-free telephone number “1-800 CONTACTS” (1-800-266-8228), the company ships an industry leading 98 percent of its orders within one business day of receipt and verification of prescriptions. Through its glasses.com division, the company offers leading name-brand glasses, free In-Home Try-On, free shipping, free returns and innovative solutions for the consumer interested in purchasing glasses online. Glasses.com is dedicated to changing the way the world buys glasses.The staff at 1-800 Contacts come from unusually diverse demographic backgrounds. The company is 44.2% female and 22.8% ethnic minorities. Despite its diversity in other areas, 1-800 Contacts employees are noticeably lacking in political diversity. It has an unusually high proportion of employees who are members of the Republican Party, at 73.0%. Employees seem to enjoy working in an otherwise diverse workplace that is dominated by members of the Republican Party. 1-800 Contacts has great employee retention with staff members usually staying with the company for 3.9 years.The average employee at 1-800 Contacts makes $42,760 per year. Pay at 1-800 Contacts is significantly lower than some of its highest paying competitors, like SimpleHealth, Eargo, and Oticon, which pay $91,765, $79,449, and $57,619, respectively.Based in Utah, 1-800 Contacts is a key player in the health care industry with 1,135 employees and an annual revenue of $237.0M.
1-800 Contacts's mission statement
Of them - each and every customer.
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2.5/5
1-800 Contacts employee reviews
Based on 2 ratings
Do you work at 1-800 Contacts?
Help job seekers learn about working at 1-800 Contacts
There is hybrid work opportunities for some employees
Cons of working at 1-800 Contacts
The pay isn't very good, especially compared to the cost of living in Utah.
What do you like best about 1-800 Contacts's CEO and the leadership team?
The idea of making the process of ordering contacts/glasses as streamlined as possible for the customer and the focus on making things as easy as possible for the customer. We really made them feel like we cared.
How did you prepare for the 1-800 Contacts interview?
Researching the company culture and knowing ahead of time what may be expected of me.
How would you improve 1-800 Contacts's culture?
The company used to be lacking in diversity, although that has been improved a lot over the last several years.
What's the diversity at 1-800 Contacts like?
It's better than it used to be with blacks and latinos being more represented within the ranks of this organization than ever before.
How does your compensation at 1-800 Contacts compare to the industry average?
The industry average is horrible, but 1-800 Contacts pays slightly above that. Unfortunately it's still not enough.
What brings you the most joy at 1-800 Contacts?
Knowing I helped our customers by making a major difference in their lives: Giving the gift of clear vision, which as a nearsighted person is important to me. It also brings me great joy knowing that my work has a national impact, reaching hundreds, if not thousands of our clients from coast to coast and beyond.
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The team at 1-800 Contacts
The founders of 1-800 Contacts is Jonathan Coon.
The key people at 1-800 Contacts are John Graham and Jonathan Coon.
Key people
John Graham
Jonathan Coon
1-800 Contacts rankings
1-800 Contacts is ranked #47 on the Best companies to work for in Utah list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.
We calculated 1-800 Contacts’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of 1-800 Contacts’s workforce.
1-800 Contacts diversity summary. Zippia estimates 1-800 Contacts's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated 1-800 Contacts's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of 1-800 Contacts's workforce.
1-800 Contacts has 1,135 employees.
44% of 1-800 Contacts employees are women, while 56% are men.
The most common ethnicity at 1-800 Contacts is White (77%).
10% of 1-800 Contacts employees are Hispanic or Latino.
6% of 1-800 Contacts employees are Asian.
The average employee at 1-800 Contacts makes $42,760 per year.
1-800 Contacts employees are most likely to be members of the republican party.
Employees at 1-800 Contacts stay with the company for 3.9 years on average.
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Were you satisfied with 1-800 Contacts' salary and benefits?
1-800 Contacts financial performance
9.8
Performance score
Highest paying 1-800 Contacts competitors
Compare 1-800 Contacts salaries to competitors, including SimpleHealth, Eargo, and Oticon. Employees at SimpleHealth earn the highest average yearly salary of $91,765. The salaries at Eargo average $79,449 per year, and the salaries at Oticon come in at $57,619 per year.
Rank
Company
Average salary
Jobs
1
$91,765
0
2
$79,449
0
3
$57,619
0
4
$56,353
0
5
$50,444
0
6
$48,862
0
7
$48,806
0
8
$48,141
0
9
$47,606
0
10
$46,991
0
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Zippia gives an in-depth look into the details of 1-800 Contacts, including salaries, political affiliations, employee data, and more, in order to inform job seekers about 1-800 Contacts. The employee data is based on information from people who have self-reported their past or current employments at 1-800 Contacts. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by 1-800 Contacts. The data presented on this page does not represent the view of 1-800 Contacts and its employees or that of Zippia.
1-800 Contacts may also be known as or be related to 1 800 Contacts Inc., 1-800 CONTACTS Inc, 1-800 Contacts, 1-800 Contacts Inc. and 1-800 Contacts, Inc.