One Medical jobs in Phoenix, AZ

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. Employment type: Full time What you'll be working on: Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits Treating patients in-office or in testing centers as well as conducting occasional tele-health visits Continuous learning during weekly Clinical Rounds and through other modalities Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams Utilization of your specific clinical training and opportunities to perform in-office procedures Supervising one or more NP or PA colleagues Education, licenses, and experiences required for this role: Enrolled in, or have completed, an accredited Family Medicine or Medicine/Pediatrics residency program Practiced at least 2 of the last 5 years in an outpatient primary care setting seeing all ages (0+) Board certified in Family Medicine or Medicine/Pediatrics, or Board Eligible with plans to obtain board certification within 1 year of your One Medical start date State licensed in Arizona, obtained before your One Medical start date One Medical providers also demonstrate: A passion for human-centered primary care The ability to successfully communicate with and provide care to individuals of all backgrounds The ability to effectively use technology to deliver high quality care Clinical proficiency in evidence-based primary care The desire to be an integral part of a team dedicated to changing healthcare delivery An openness to feedback and reflection to gain productive insight into strengths and weaknesses The ability to confidently navigate uncertain situations with both patients and colleagues Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full-time role based in Mesa, AZ One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Team Lead (internally known as a Practice Coordinator) to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members Provide team support and leadership through training, coaching, and mentoring of team members and team recognition Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts Support the financial health of the practice through office budget review and managing copay and revenue cycle Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you'll need: At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams Strong written and verbal communication skills Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored) Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided) Proven track record of leading successful change management and process improvement efforts preferred Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $22.50 to $25.50 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit *********************************** This is a full-time role, working 40 hours per week, based in-person with our team and patients at offices in Phoenix, AZ, specifically at our Dana Park location.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity One Medical's High Risk team is looking for a Home Health Medical Assistant, internally known as a Field Care Coordinator, to support our patients with care outside of the traditional clinic setting - in their home and telephonically after an acute inpatient event and as part of routine primary care services. Reporting to the Manager, Tele-Assist Operations, Field Care Coordinators go into patients' homes to facilitate telehealth visits with a provider in order to reach more of our patients where they live. This will include building a trusted and supportive relationship with the patient and their family, performing clinical assessments, assessing home safety, documenting medications and reviewing provider care plans with the patient. The work may also include supporting and facilitating access to community resources and service agencies necessary to promote patient health and well-being. You will also assist in teaching patients and family members to use technology to coordinate care with their care teams, as needed. You are a compassionate, kind, and open-minded individual who is comfortable engaging with patients and their caregivers or family inside their home. You have excellent communication skills and quickly build trust and rapport with your patients. You are an advocate for patients, with a mastery of human connection and a strong drive for service. You have a passion for removing barriers to care and use your innovative problem solving skills to tackle various tasks and challenges resulting in a truly exceptional patient experience. You bring strong communication skills and enjoy collaborating with an integrated primary care team to facilitate overall better healthcare outcomes for our patients. You are comfortable driving throughout Seattle to reach your patients in their homes. What you'll work on: * Facilitate telehealth visits in a patient's home, using technology to ensure the provider has a complete view of the living situation and to ensure the patient exam can be completed via video. * Conduct standard patient assessments and documentation to facilitate a complete visit by the treating provider in the home and to ensure patients understand their care plan. * Clinical duties may include providing best in class telehealth set up services, performing and assisting with extended scope duties such as, but not limited to clinician guided physical exam, health status screenings, non-blood specimen collection, spirometry, retinopathy, EKGs, vitals * Coordinate care with patients, families and other outside care teams (specialists, home health, etc.) as needed. Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health. * Assist patients and their families to fully participate in healthcare services, as well as navigate and use community services or other resources in support of their goals. Assist patients with completion of applications for accessing eligible benefits and resources * Participate in the daily operations of the High Risk Care Team, such as answering incoming phone calls, responding to emails, facilitating supports for transitions of care services * Teach patients and family members to connect with their care teams via technology These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: * At least 1 year of experience working in home-based healthcare services or senior living care settings * Graduated from an accredited postsecondary program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) or completed relevant Medical Assistant training by any branch of the armed forces * OR possess a Medical Assistant certification issued by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute * Certified Medical Assistant (MA) and Basic Life Support (BLS) preferred or ability to obtain certification within 6 months of hire required * Strong written and verbal communication skills; Spanish speaking is a plus * A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges * A proven ability to build rapport and trust with patients or customers, while delivering individualized, human-centered, customer-focused care * Clinical skills in performing basic vitals and clinical assessments preferred * Experience facilitating access to community resources or social service agencies preferred * Proficiency in computer technology and video platforms such as typing, navigating the internet, meeting over zoom and using multiple software systems simultaneously; experience with Mac iOS, Google Suite preferred * Must have access to an independent means of safe and reliable transportation as well as the ability to travel house to house throughout the day; mileage will be reimbursed at the IRS/Federally established rate Competitive salary: the base pay for this position is $25.00 per hour based on a full time schedule. This is a full-time role with shifts generally taking place between 7:00am-6:00pm (Monday through Friday) based in Mesa * Arizona . Flexibility to travel throughout the day to patient homes in the Mesa and Phoenix metropolitan areas and work in a variety of Mesa and Phoenix offices based on assignment. Mileage will be reimbursed at the IRS/ Federally established rate. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today * Paid sabbatical for every five years of service * Free One Medical memberships for yourself, your friends and family * Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues * Competitive Medical, Dental and Vision plans * Pre-Tax commuter benefits * PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family * 401K match * Credit towards emergency childcare * Company paid maternity and paternity leave * Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance * Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive * Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. * UpToDate Subscription - An evidence-based clinical research tool * Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education * Rounds - Providers end patient care one hour early each week to participate in this shared learning experience * Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity One Medical's High Risk team is looking for a Field Medical Assistant, internally known as a Field Care Coordinator, to support our patients with care outside of the traditional clinic setting - in their home and telephonically after an acute inpatient event and as part of routine primary care services. Reporting to the Manager, Tele-Assist Operations, Field Care Coordinators go into patients' homes to facilitate telehealth visits with a provider in order to reach more of our patients where they live. This will include building a trusted and supportive relationship with the patient and their family, performing clinical assessments, assessing home safety, documenting medications and reviewing provider care plans with the patient. The work may also include supporting and facilitating access to community resources and service agencies necessary to promote patient health and well-being. You will also assist in teaching patients and family members to use technology to coordinate care with their care teams, as needed. You are a compassionate, kind, and open-minded individual who is comfortable engaging with patients and their caregivers or family inside their home. You have excellent communication skills and quickly build trust and rapport with your patients. You are an advocate for patients, with a mastery of human connection and a strong drive for service. You have a passion for removing barriers to care and use your innovative problem solving skills to tackle various tasks and challenges resulting in a truly exceptional patient experience. You bring strong communication skills and enjoy collaborating with an integrated primary care team to facilitate overall better healthcare outcomes for our patients. You are comfortable driving throughout Seattle to reach your patients in their homes. What you'll work on: Facilitate telehealth visits in a patient's home, using technology to ensure the provider has a complete view of the living situation and to ensure the patient exam can be completed via video. Conduct standard patient assessments and documentation to facilitate a complete visit by the treating provider in the home and to ensure patients understand their care plan. Clinical duties may include providing best in class telehealth set up services, performing and assisting with extended scope duties such as, but not limited to clinician guided physical exam, health status screenings, non-blood specimen collection, spirometry, retinopathy, EKGs, vitals Coordinate care with patients, families and other outside care teams (specialists, home health, etc.) as needed. Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health. Assist patients and their families to fully participate in healthcare services, as well as navigate and use community services or other resources in support of their goals. Assist patients with completion of applications for accessing eligible benefits and resources Participate in the daily operations of the High Risk Care Team, such as answering incoming phone calls, responding to emails, facilitating supports for transitions of care services Teach patients and family members to connect with their care teams via technology These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience working in home-based healthcare services or senior living care settings Graduated from an accredited postsecondary program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) or completed relevant Medical Assistant training by any branch of the armed forces OR possess a Medical Assistant certification issued by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute Certified Medical Assistant (MA) and Basic Life Support (BLS) preferred or ability to obtain certification within 6 months of hire required Strong written and verbal communication skills; Spanish speaking is a plus A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges A proven ability to build rapport and trust with patients or customers, while delivering individualized, human-centered, customer-focused care Clinical skills in performing basic vitals and clinical assessments preferred Experience facilitating access to community resources or social service agencies preferred Proficiency in computer technology and video platforms such as typing, navigating the internet, meeting over zoom and using multiple software systems simultaneously; experience with Mac iOS, Google Suite preferred Must have access to an independent means of safe and reliable transportation as well as the ability to travel house to house throughout the day; mileage will be reimbursed at the IRS/Federally established rate Competitive salary: the base pay for this position is $25.00 per hour based on a full time schedule. This is a full-time role with shifts generally taking place between 7:00am-6:00pm (Monday through Friday) based in Mesa, Arizona. Flexibility to travel throughout the day to patient homes in the Mesa and Phoenix metropolitan areas and work in a variety of Mesa and Phoenix offices based on assignment. Mileage will be reimbursed at the IRS/ Federally established rate. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity: The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers. Through advanced technology and a team-based approach, we care for patients 24 hours a day, 365 days a year. Our team is united by intellectual curiosity, inclusiveness, and a powerful mission: transforming healthcare and bringing world-class primary care to everyone. Employment type: Full time 40 hours including evenings and weekends What you'll be working on: Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups Continuous learning during weekly Clinical Rounds and through other modalities Ongoing collaboration with both virtual and in-office teammates via daily huddles Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually Education, licenses, and experiences required for this role: Completed an accredited FNP program with a national certification In the past 5 years, practiced as an Advanced Practitioner for at least: 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+) Currently licensed in AZ or CA with ability to obtain additional state licenses Ability to work weekday and weekend shifts (every other Saturday AND or Sunday required) Current shifts range from (7am-6pm PST, 11am-10pm PST, or 1pm-12am PST), alternating week schedule Excellent clinical and communication skills One Medical providers also demonstrate: A passion for human-centered primary care The ability to successfully communicate with and provide care to individuals of all backgrounds The ability to effectively use technology to deliver high quality care Clinical proficiency in evidence-based primary care The desire to be an integral part of a team dedicated to changing healthcare delivery An openness to feedback and reflection to gain productive insight into strengths and weaknesses The ability to confidently navigate uncertain situations with both patients and colleagues Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full-time virtual role. One Medical is committed to fair and equitable compensation practices. The base hourly range for this role is $59.10 to $65.50 per hour (plus evening and weekend differential) based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. For more information, visit ************************************ One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity The One Medical at Home (OM@H) Program is seeking an experienced, Remote, full-time Registered Nurse with a Care Management or Case Management background to join our team. This is a fully virtual role supporting patients in multiple states/markets. The OM@H RN will support the care of One Medical Senior Health patients enrolled in the OM@H program by working with internal and external care team members to coordinate patient care. The OM@H RN will create appropriate action plans, triage patient phone calls, and manage transitions of care to acute and post acute facilities. The ideal candidate is goal oriented, uses critical thinking and creativity to address challenges, and is comfortable with ambiguity. You are skilled in chronic disease education and care management, and passionate about Seniors' health and demonstrate outstanding clinical aptitude and judgment when caring for a patient. Employment type: Full time 40 hours per week Must be able to work Monday through Friday, 8AM - 5PM in Pacific Time Zone What you'll be working on: Participate in daily huddles and weekly rounding with your assigned market care teams to review overnight calls, previous day triages, complex patient care needs, new facility admissions, pending facility discharges, and provider daily schedules Address tasks assigned to you by various team members for your patient panel including, but not limited to, lab results, medication questions, short term education needs, action plan requests, and triage follow up Work together with other RNs to respond to incoming patient calls across all markets that require nursing triage Respond timely to multiple Slack channels where team members post urgent needs throughout the day Serve as the primary liaison between partner providers and the patient's primary care provider (PCP) team during time of transition, engaging in action planning, medication reconciliation, pre- and post-discharge planning, and facilitating safe handoffs of care Manage assigned patients with the purpose of helping them be more effective at managing their own care, understand their medical conditions and medications, navigate the healthcare system and utilize resources appropriately Create a patient centered-action plan with each patient and consistently document planned interventions and patient self-management strategies Address and resolve post-discharge barriers and potential readmission factors including home health, durable medical equipment, and social determinants of health Communicate significant clinical information regarding assigned patients to other members of the healthcare team and especially to the patient's PCP Attend care coordination rounds and team huddles to support and facilitate patient care collaboration Effectively navigate health insurance policies and guidelines related to primary care, specialist, acute, rehabilitation and long term care Develop a positive working relationship with sponsor care management staff Build strong relationships with health systems and facilities, including facilitating coordination and communication channels Education, licenses, and experiences required for this role: AZ Licensed Registered Nurse (RN) required and ability to obtain licensure or already be licensed in other states/markets (GA, TX, AZ, CO) as this fully virtual role and coverage requires it 5+ years preferred of RN experience with at least 1 year care coordination/case management experience within the past 5 years. Demonstrated experience in complex care settings, senior health, or case management experience (preferred), ideally with understanding of home based care services, hospitals/ SNF and long term care facilities. Knowledge of the local market healthcare community is also preferred Demonstrated skill in chronic disease education and care management, comprehensive clinical assessment and care plan development, coordination across health care settings on behalf of very complex patient needs Advanced knowledge of utilization management/ care management principles A goal-oriented, high energy, passionate perspective with a focus on living organizational values and able to set the tone for a positive work culture Demonstrates outstanding clinical aptitude and critical thinking under pressure, using sound judgment in caring for patient needs. Comfortable operating in ambiguity, uses flexibility and creativity to address challenges Ability to use core coaching and teaching techniques, including motivational interviewing and patient-centered communication to activate and empower patients and families. Excellent interpersonal communication skills with a variety of audiences via telephone, in person, and electronic means including exceptional listening skills, ability to use appropriate language and demonstrated writing skills Promote and sustain a culture of safety Understanding of Mac iOS, Google suite One Medical providers also demonstrate: A passion for human-centered primary care for our senior members The ability to successfully communicate with and provide care to individuals of all backgrounds The ability to effectively use technology to deliver high quality care The desire to be an integral part of a team dedicated to changing healthcare delivery An openness to feedback and reflection to gain productive insight into strengths and weaknesses The ability to confidently navigate uncertain situations with both patients and colleagues Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full-time virtual role. One Medical is committed to fair and equitable compensation practices. The base salary range for this role is $89,000 to $104,000 per year. Total compensation packages may be based on factors unique to particular candidates, such skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit *********************************** One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

The Opportunity Launch your Medical Assistant career as a Lab Services Specialist/ Member Support Specialist at One Medical! We're seeking motivated individuals ready to make a difference in patient care. In this exciting role, we provide full training in Medical Assisting and other clinical procedures. This is your opportunity to expand your career in healthcare and develop new skills while still making a direct impact on patient lives. As a Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide exceptional care and phlebotomy support for our patients, while training to provide other clinical support services, such as EKG's, injections, etc. With a strong drive for service and human connection, you will remove barriers to care. You will also be the first point of contact for our patients, the steward of our office space, and provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges, while using empathy, focus, and compassion in all interactions with patients and team members. You apply tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You thrive in cultures that focus on feedback and growth, and are nimble in your approach to respond to the needs of the patients and team. If this sounds like you, we would love to connect. What you'll likely work on from day one: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics Perform and assist with non-blood specimen collection Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization What you'll work on in the future: Upon successful completion of One Medical clinical training and state required education and/or certifications your responsibilities and compensation will scale to that of our Lab Services Specialist/ Member Support Specialist role. Perform and assist with extended scope duties such as, but not limited to EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of autonomous phlebotomy experience Certified Phlebotomy License preferred Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust with patients while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks Successful completion of One Medical clinical training and state required education and/or certifications within the first six months of employment (One Medical sponsored) Willingness to obtain Basic Life Support (BLS) certification within 60 days of hire based on guidelines within a specific metropolitan statistical area (One Medical sponsored) Competitive salary on day one: starts at $23.00 per hour based on a full time schedule. This is a part-time role, working 20 hours per week, based in-person with our team and patients at offices in Gilbert, Mesa and Queen Creek, AZ. Please note that, except where required by law, part-time employees working under 24 hours per week are not eligible for paid holidays, sabbatical, health and disability benefits, or 401k.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. Employment type: Full time What you'll be working on: Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits Treating patients in-office or in testing centers as well as conducting occasional tele-health visits Continuous learning during weekly Clinical Rounds and through other modalities Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams Utilization of your specific clinical training and opportunities to perform in-office procedures Education, licenses, and experiences required for this role: Completed an accredited NP or PA program with a national certification In the past 5 years, practiced as an Advanced Practitioner for at least: 2 years in an outpatient primary care setting, OR 1 year in an outpatient primary care setting, coupled with either a 1 year primary care fellowship or 1+ year in an urgent care setting State licensed in Arizona, obtained by your One Medical start date One Medical providers also demonstrate: A passion for human-centered primary care The ability to successfully communicate with and provide care to individuals of all backgrounds The ability to effectively use technology to deliver high quality care Clinical proficiency in evidence-based primary care The desire to be an integral part of a team dedicated to changing healthcare delivery An openness to feedback and reflection to gain productive insight into strengths and weaknesses The ability to confidently navigate uncertain situations with both patients and colleagues Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full- time role based in Phoenix, Arizona. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. Employment type: Full time What you'll be working on: Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits Treating patients in-office or in testing centers as well as conducting occasional tele-health visits Continuous learning during weekly Clinical Rounds and through other modalities Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams Utilization of your specific clinical training and opportunities to perform in-office procedures Supervising one or more NP or PA colleagues Education, licenses, and experiences required for this role: Enrolled in, or have completed, an accredited Internal or Family Medicine residency program Practiced at least 2 of the last 5 years in an outpatient primary care setting Board Certified in Internal or Family Medicine, or Board Eligible with plans to obtain board certification within 1 year of your One Medical start date State licensed in Arizona, obtained before your One Medical start date One Medical providers also demonstrate: A passion for human-centered primary care The ability to successfully communicate with and provide care to individuals of all backgrounds The ability to effectively use technology to deliver high quality care Clinical proficiency in evidence-based primary care The desire to be an integral part of a team dedicated to changing healthcare delivery An openness to feedback and reflection to gain productive insight into strengths and weaknesses The ability to confidently navigate uncertain situations with both patients and colleagues Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full-time role based in Scottsdale, AZ One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

The Opportunity One Medical's High Risk team is looking for a Medical Assistant - Home Health, internally known as a Field Care Coordinator, to support our patients with care outside of the traditional clinic setting - in their home and telephonically after an acute inpatient event and as part of routine primary care services. Reporting to the Manager, Tele-Assist Operations, Field Care Coordinators go into patients' homes to facilitate telehealth visits with a provider in order to reach more of our patients where they live. This will include building a trusted and supportive relationship with the patient and their family, performing clinical assessments, assessing home safety, documenting medications and reviewing provider care plans with the patient. The work may also include supporting and facilitating access to community resources and service agencies necessary to promote patient health and well-being. You will also assist in teaching patients and family members to use technology to coordinate care with their care teams, as needed. You are a compassionate, kind, and open-minded individual who is comfortable engaging with patients and their caregivers or family inside their home. You have excellent communication skills and quickly build trust and rapport with your patients. You are an advocate for patients, with a mastery of human connection and a strong drive for service. You have a passion for removing barriers to care and use your innovative problem solving skills to tackle various tasks and challenges resulting in a truly exceptional patient experience. You bring strong communication skills and enjoy collaborating with an integrated primary care team to facilitate overall better healthcare outcomes for our patients. You are comfortable driving throughout Seattle to reach your patients in their homes. What you'll work on: Facilitate telehealth visits in a patient's home, using technology to ensure the provider has a complete view of the living situation and to ensure the patient exam can be completed via video. Conduct standard patient assessments and documentation to facilitate a complete visit by the treating provider in the home and to ensure patients understand their care plan. Clinical duties may include providing best in class telehealth set up services, performing and assisting with extended scope duties such as, but not limited to clinician guided physical exam, health status screenings, non-blood specimen collection, spirometry, retinopathy, EKGs, vitals Coordinate care with patients, families and other outside care teams (specialists, home health, etc.) as needed. Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health. Assist patients and their families to fully participate in healthcare services, as well as navigate and use community services or other resources in support of their goals. Assist patients with completion of applications for accessing eligible benefits and resources Participate in the daily operations of the High Risk Care Team, such as answering incoming phone calls, responding to emails, facilitating supports for transitions of care services Teach patients and family members to connect with their care teams via technology These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience working in home-based healthcare services or senior living care settings Graduated from an accredited postsecondary program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) or completed relevant Medical Assistant training by any branch of the armed forces OR possess a Medical Assistant certification issued by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute Certified Medical Assistant (MA) and Basic Life Support (BLS) preferred or ability to obtain certification within 6 months of hire required Strong written and verbal communication skills; Spanish speaking is a plus A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges A proven ability to build rapport and trust with patients or customers, while delivering individualized, human-centered, customer-focused care Clinical skills in performing basic vitals and clinical assessments preferred Experience facilitating access to community resources or social service agencies preferred Proficiency in computer technology and video platforms such as typing, navigating the internet, meeting over zoom and using multiple software systems simultaneously; experience with Mac iOS, Google Suite preferred Must have access to an independent means of safe and reliable transportation as well as the ability to travel house to house throughout the day; mileage will be reimbursed at the IRS/Federally established rate Competitive salary: the base pay for this position is $25.00 per hour based on a full time schedule. This is a full-time role with shifts generally taking place between 7:00am-6:00pm (Monday through Friday) based in Mesa, Arizona. Flexibility to travel throughout the day to patient homes in the Mesa and Phoenix metropolitan areas and work in a variety of Mesa and Phoenix offices based on assignment. Mileage will be reimbursed at the IRS/ Federally established rate.

The Opportunity: The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers. Through advanced technology and a team-based approach, we care for patients 24 hours a day, 365 days a year. Our team is united by intellectual curiosity, inclusiveness, and a powerful mission: transforming healthcare and bringing world-class primary care to everyone. Employment type: Full time 40 hours including evenings and weekends What you'll be working on: Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups Continuous learning during weekly Clinical Rounds and through other modalities Ongoing collaboration with both virtual and in-office teammates via daily huddles Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually Education, licenses, and experiences required for this role: Completed an accredited FNP program with a national certification In the past 5 years, practiced as an Advanced Practitioner for at least: 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+) Currently licensed in AZ or CA with ability to obtain additional state licenses Ability to work weekday and weekend shifts (every other Saturday AND or Sunday required) Current shifts range from (7am-6pm PST, 11am-10pm PST, or 1pm-12am PST), alternating week schedule Excellent clinical and communication skills One Medical providers also demonstrate: A passion for human-centered primary care The ability to successfully communicate with and provide care to individuals of all backgrounds The ability to effectively use technology to deliver high quality care Clinical proficiency in evidence-based primary care The desire to be an integral part of a team dedicated to changing healthcare delivery An openness to feedback and reflection to gain productive insight into strengths and weaknesses The ability to confidently navigate uncertain situations with both patients and colleagues Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full-time virtual role. One Medical is committed to fair and equitable compensation practices. The base hourly range for this role is $59.10 to $65.50 per hour (plus evening and weekend differential) based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. For more information, visit ************************************

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity Launch your Medical Assistant career as a Lab Services Specialist/ Member Support Specialist at One Medical! We're seeking motivated individuals ready to make a difference in patient care. In this exciting role, we provide full training in Medical Assisting and other clinical procedures. This is your opportunity to expand your career in healthcare and develop new skills while still making a direct impact on patient lives. As a Lab Services Specialist/ Member Support Specialist at one of our offices, you'll provide exceptional care and phlebotomy support for our patients, while training to provide other clinical support services, such as EKG's, injections, etc. With a strong drive for service and human connection, you will remove barriers to care. You will also be the first point of contact for our patients, the steward of our office space, and provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges, while using empathy, focus, and compassion in all interactions with patients and team members. You

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. About Senior Health: One Medical Seniors is a network of primary care practices where we take the time to know our patients as true individuals, and proactively provide the care, support, and inspiration they need to live their best life. We created a high-impact relationship based care model that particularly benefits adults on Medicare and those who might need more attention. Our care model changes everything - the team, outcome-focused payment, customer service, and the technology that supports our care. Our practices offer smaller panel sizes, no billing or coding, and the opportunity to lead systemic change in health care delivery while working with a true team. One Medical Seniors wants to restore humanity to healthcare, for both patients and team members. We are seeking Primary Care Physicians to join our growing, outpatient practices in Surprise, AZ. Our Team Physicians work closely with the Medical Directors to play a critical role in both care delivery and ongoing practice innovation. Rediscover the "joy in practice" while working in a value-based care environment with a team to support you in delivering high quality patient care. What you'll likely work on Provide best in class comprehensive primary care in an outpatient setting. Partner with the care team and leverage One Medical Seniors coaching and integrated behavioral health models to engage our geriatric patient population in care and drive behavior change. Utilize our proprietary Electronic Health Record to plan care for individual patients and maximize impact on the population. State of the art practice setting designed for a team-based practice model Leadership that values your input and understands the importance of work/life balance Weekly protected time during the work day, to gather with fellow One Medical Senior providers for team building and shared discussion of challenging cases. What you'll need: At least 2 years of primary care experience required. Currently licensed or ability to obtain licensure in the state of Arizona. The ability to build successful relationships with team members and communicate effectively both 1-on-1 and in groups. Can thrive in a fast-growing, mission driven organization focused on using data to improve patient outcomes. Board Certification in Internal or Family Medicine required. This role is based at our Surprise - Cotton Lane Office in Surprise, AZ One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. Employment type: Full time What you'll be working on: Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits Treating patients in-office or in testing centers as well as conducting occasional tele-health visits Continuous learning during weekly Clinical Rounds and through other modalities Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams Utilization of your specific clinical training and opportunities to perform in-office procedures Supervising one or more NP or PA colleagues Education, licenses, and experiences required for this role: Enrolled in, or have completed, an accredited Family Medicine or Medicine/Pediatrics residency program Practiced at least 2 of the last 5 years in an outpatient primary care setting seeing all ages (0+) Board certified in Family Medicine or Medicine/Pediatrics, or Board Eligible with plans to obtain board certification within 1 year of your One Medical start date State licensed in Arizona, obtained before your One Medical start date One Medical providers also demonstrate: A passion for human-centered primary care The ability to successfully communicate with and provide care to individuals of all backgrounds The ability to effectively use technology to deliver high quality care Clinical proficiency in evidence-based primary care The desire to be an integral part of a team dedicated to changing healthcare delivery An openness to feedback and reflection to gain productive insight into strengths and weaknesses The ability to confidently navigate uncertain situations with both patients and colleagues Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full-time role based in Gilbert, AZ One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a Part-Time Medical Assistant Float, internally known as a One Medical Flex Lab Services Specialist/ Member Support Specialist, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a market. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: * Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary * Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location * Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs * Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization * Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting * All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc * Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. * Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization * Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: * At least 6 months of experience practicing phlebotomy outside of a training/externship environment * Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions * Strong written and verbal communication skills * A High School Diploma or equivalent * Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously * Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) * A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care * A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks Competitive salary: starts at $23.00 per hour This is a part-time role, working ~20 hours per week, based in-person with our team and patients at our offices in Gilbert, AZ. Flex Lab Services Specialist/Member Support Specialist lend support to multiple One Medical locations in a market and location and schedule are subject to change. Please note that, except where required by law, part-time employees working under 24 hours per week are not eligible for paid holidays, health and disability benefits, or 401k. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today * Paid sabbatical for every five years of service * Free One Medical memberships for yourself, your friends and family * Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues * Competitive Medical, Dental and Vision plans * Pre-Tax commuter benefits * PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family * 401K match * Credit towards emergency childcare * Company paid maternity and paternity leave * Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance * Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive * Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. * UpToDate Subscription - An evidence-based clinical research tool * Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education * Rounds - Providers end patient care one hour early each week to participate in this shared learning experience * Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

About Senior Health: One Medical Seniors is a network of primary care practices where we take the time to know our patients as true individuals, and proactively provide the care, support, and inspiration they need to live their best life. We created a high-impact relationship based care model that particularly benefits adults on Medicare and those who might need more attention. Our care model changes everything - the team, outcome-focused payment, customer service, and the technology that supports our care. Our practices offer smaller panel sizes, no billing or coding, and the opportunity to lead systemic change in health care delivery while working with a true team. One Medical Seniors wants to restore humanity to healthcare, for both patients and team members. Employment type: Full-time What you'll be working on: Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits Treating patients in-office or in testing centers as well as conducting occasional tele-health visits Continuous learning during weekly Clinical Rounds and through other modalities Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams Utilization of your specific clinical training and opportunities to perform in-office procedures Education, licenses, and experiences required for this role: Completed an accredited FNP or PA program with a national certification In the past 5 years, practiced as an Advanced Practitioner for at least: 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 1 year in an outpatient primary care setting seeing patients of all ages (0+), coupled with either a 1 year primary care fellowship or 1+ year in an urgent care setting seeing patients of all ages (0+) State licensed in AZ, obtained by your One Medical start date One Medical providers also demonstrate: A passion for human-centered primary care The ability to successfully communicate with and provide care to individuals of all backgrounds The ability to effectively use technology to deliver high quality care Clinical proficiency in evidence-based primary care The desire to be an integral part of a team dedicated to changing healthcare delivery An openness to feedback and reflection to gain productive insight into strengths and weaknesses The ability to confidently navigate uncertain situations with both patients and colleagues Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This role is based at our Greenway clinic (3202 E. Greenway Rd Phoenix, AZ 85032) in Phoenix, AZ. Relocation assistance may be available for this role.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity: The One Medical Virtual Medical Team (VMT) is a leading provider of virtual clinical care, providing world-class, convenient, evidence-based virtual medical care to One Medical patients in concert with their primary care providers. Through advanced technology and a team-based approach, we care for patients 24 hours a day, 365 days a year. Our team is united by intellectual curiosity, inclusiveness, and a powerful mission: transforming healthcare and bringing world-class primary care to everyone. Employment type: Full time 40 hours including evenings and weekends What you'll be working on: Treating patients via tele-health visits, including telephonic triage calls, video visit appointments, and email follow-ups Continuous learning during weekly Clinical Rounds and through other modalities Ongoing collaboration with both virtual and in-office teammates via daily huddles Utilization of your specific clinical training and opportunities to give exceptional care to patients virtually Education, licenses, and experiences required for this role: Completed an accredited FNP program with a national certification In the past 5 years, practiced as an Advanced Practitioner for at least: 2 years in an outpatient primary care setting seeing patients of all ages (0+), OR 2 years in an urgent care or emergency medicine setting seeing patients of all ages (0+) Currently licensed in AZ or CA with ability to obtain additional state licenses Ability to work weekday and weekend shifts (every other Saturday AND or Sunday required) Current shifts range from (7am-6pm PST, 11am-10pm PST, or 1pm-12am PST), alternating week schedule Excellent clinical and communication skills One Medical providers also demonstrate: A passion for human-centered primary care The ability to successfully communicate with and provide care to individuals of all backgrounds The ability to effectively use technology to deliver high quality care Clinical proficiency in evidence-based primary care The desire to be an integral part of a team dedicated to changing healthcare delivery An openness to feedback and reflection to gain productive insight into strengths and weaknesses The ability to confidently navigate uncertain situations with both patients and colleagues Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full-time virtual role. One Medical is committed to fair and equitable compensation practices. The base hourly range for this role is $59.10 to $65.50 per hour (plus evening and weekend differential) based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. For more information, visit ************************************ One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

The Opportunity As a Part-Time Medical Assistant Float, internally known as a One Medical Flex Lab Services Specialist/ Member Support Specialist, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a market. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 6 months of experience practicing phlebotomy outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks Competitive salary: starts at $23.00 per hour This is a part-time role, working ~20 hours per week, based in-person with our team and patients at our offices in Gilbert, AZ. Flex Lab Services Specialist/Member Support Specialist lend support to multiple One Medical locations in a market and location and schedule are subject to change. Please note that, except where required by law, part-time employees working under 24 hours per week are not eligible for paid holidays, health and disability benefits, or 401k.

Employment type: Full time What you'll be working on: Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits Treating patients in-office or in testing centers as well as conducting occasional tele-health visits Continuous learning during weekly Clinical Rounds and through other modalities Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams Utilization of your specific clinical training and opportunities to perform in-office procedures Supervising one or more NP or PA colleagues Education, licenses, and experiences required for this role: Enrolled in, or have completed, an accredited Internal or Family Medicine residency program Practiced at least 2 of the last 5 years in an outpatient primary care setting Board Certified in Internal or Family Medicine, or Board Eligible with plans to obtain board certification within 1 year of your One Medical start date State licensed in Arizona, obtained before your One Medical start date One Medical providers also demonstrate: A passion for human-centered primary care The ability to successfully communicate with and provide care to individuals of all backgrounds The ability to effectively use technology to deliver high quality care Clinical proficiency in evidence-based primary care The desire to be an integral part of a team dedicated to changing healthcare delivery An openness to feedback and reflection to gain productive insight into strengths and weaknesses The ability to confidently navigate uncertain situations with both patients and colleagues Readiness to adapt personal and interpersonal behavior to meet the needs of our patients This is a full-time role based in Scottsdale, AZ