Practice Coordinator jobs at One Medical

The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Nursing diploma (associate's or bachelor's degree in nursing) Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Chart appropriately, accurately, and in a timely manner Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer

The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Nursing diploma (associate's or bachelor's degree in nursing) Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Chart appropriately, accurately, and in a timely manner Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer

The LPN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Attended an accredited LPN program Currently licensed/registered in applicable State. Must maintain an active Licensed Practical/Vocational Nurse (LPN/LVN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Chart appropriately, accurately, and in a timely manner Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services with RN Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer

Saratoga Bridges is looking for someone with great interpersonal skills, a year of supervisory experience, and 2 years of experience supporting people with a developmental disability in residential homes (OPWDD). Why? Because we need a scheduler. Prior scheduling experience and excellent software skills are strongly preferred. You will build relationships with each sites team and the people we provide supports to, while providing coverage yourself. This position requires you to be AMAP certified, and tube certified. In this role, you will work with our house managers to oversee and coordinate the staffing schedules and ensure we have adequate staffing coverage. You will communicate with Human Resources to ensure status sheets are completed allowing open positions to be advertised. Tracking call outs, overtime, FTE's and reporting on a weekly basis are included in this position's responsibility. The starting pay range for this position is $24.00 to $26.00 per hour depending on experience. This is a full-time Monday through Friday role with flexible hours and an on-call responsibility. We highly encourage you to join our team of change-makers!

Job Description Advanced Behavioral Health, Inc. is looking for a Bilingual Practice Coordinator, who is responsible for all administrative (non-clinical) aspects of the patient encounter from greeting to accurate data entry for each patient. ABH is a family centered mental health program that offers a wraparound approach to treatment. We specialize in Psychiatry, Off-Site Counseling Services, On-Site therapy, and Therapeutic Mentoring. If you share our mission and vision, we invite you to join a team that wants to make a difference within the community. Location: Gaithersburg, MD Compensation: $20.50 - $25.00/hour Hours: 8 hour work days, 40 hours/week. Office is open from 8:30 am to 7:00 pm, some schedules may vary. Essential Functions: Comply with CARF/COMAR/HIPPA/State compliance regulations. Greet and check in patients for appointments. Maintain a clean professional front desk environment. Conduct ABH patient reminder calls 48 hours prior to appointments scheduled with all doctors and Nurse Practitioners. Verify current and valid authorization information in the EMR for each ABH patient scheduled with the doctors and Nurse Practitioners 48 hours prior to scheduled appointments. Obtain and verify insurance eligibility for all applicable patients along with co-pay collection. Schedule future appointments accurately via the Electronic Medical Records (EMR) system. Contact patients who have missed appointments; monitor and track no-shows and enter data into system. Create medical record for new patients in EMR, upload and recording of authorization information. Manage and process medication refill requests for patients enrolled by following company protocols; complete medication prior authorizations as required by Maryland Medicaid through necessary paperwork and/or by calling the insurance company Conduct daily authorization updates in the EMR. Notify Site Directors and Therapists of patient authorization status. Prepare an off work/off school note for attending scheduled appointment as requested by patients. Take and record vital signs. Assist Medical Director with administrative duties. Coordinate with the Site Director and Therapists to ensure cases are assigned and discharged regularly. Act as the primary point-of-contact for referring vendors. Communicate the status of their referrals throughout the referral process. Ongoing compliance check of Intake and consent forms in EMR Scan and upload referral documents to clients EMR charts upon completion of referral. Maintain referral log/referral tracking system and distributes to appropriate provider and/or department. Complete and report end of month tally of patient referrals to supervisor(s) and Site Director. Maintain confidentiality in all aspects of client, staff and agency information. Respond to communication (phone, email, text) from clients and families, referral sources, and ABH staff within 24 hours or the next business day. Sort and distribute clinic mail and correspondence. Assists with workload at other office locations as needed. Non-essential Functions: Assist prescribers as needed. Provide back-up support to the Facilities Manager for ordering office supplies. Other duties as assigned. Requirements and Qualifications: Associates degree, equivalent work experience, or certification in health-related field. Minimum of five (5) years of experience directly related to the duties and responsibilities specified. Ability to take vitals required. Bilingual (English/Spanish) required. Excellent customer service, verbal and written communication skills. Experience with multi-line telephone systems. Able to work well as part of a team. Basic knowledge of healthcare insurance claims, referral processing, patient responsibility, how deductibles and co-pays factor in, etc. Basic computer literacy and ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers and facsimile machines. Experience working in a healthcare setting in a customer service role preferred. Experience working with an electronic medical records/scheduling system, preferred. Ability to work in an organized manner and multi-task in a fast-paced environment. Full-Time Employee Benefits: Medical, Dental, Vision 401(k) Retirement Plan with Employer Match Dependent Care Flexible Spending Accounts (FSAs) Voluntary Term Life Insurance Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability Voluntary Insurance Policies: Accident, Cancer, Critical Illness, Hospital Confinement Employee Assistance Program (EAP) Paid Holidays, PTO Accruals, Floating Holiday, Paid Birthday, Wellness Day Paid Lunch Break ABH is committed to diversity and to equal opportunity employment. ABH does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all ABH employees, interns, clients, and contractors. 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Advanced Behavioral Health, Inc. is looking for a Bilingual Practice Coordinator, who is responsible for all administrative (non-clinical) aspects of the patient encounter from greeting to accurate data entry for each patient. ABH is a family centered mental health program that offers a wraparound approach to treatment. We specialize in Psychiatry, Off-Site Counseling Services, On-Site therapy, and Therapeutic Mentoring. If you share our mission and vision, we invite you to join a team that wants to make a difference within the community. Location: Gaithersburg, MD Compensation: $20.50 - $25.00/hour Hours: 8 hour work days, 40 hours/week. Office is open from 8:30 am to 7:00 pm, some schedules may vary. Essential Functions: Comply with CARF/COMAR/HIPPA/State compliance regulations. Greet and check in patients for appointments. Maintain a clean professional front desk environment. Conduct ABH patient reminder calls 48 hours prior to appointments scheduled with all doctors and Nurse Practitioners. Verify current and valid authorization information in the EMR for each ABH patient scheduled with the doctors and Nurse Practitioners 48 hours prior to scheduled appointments. Obtain and verify insurance eligibility for all applicable patients along with co-pay collection. Schedule future appointments accurately via the Electronic Medical Records (EMR) system. Contact patients who have missed appointments; monitor and track no-shows and enter data into system. Create medical record for new patients in EMR, upload and recording of authorization information. Manage and process medication refill requests for patients enrolled by following company protocols; complete medication prior authorizations as required by Maryland Medicaid through necessary paperwork and/or by calling the insurance company Conduct daily authorization updates in the EMR. Notify Site Directors and Therapists of patient authorization status. Prepare an off work/off school note for attending scheduled appointment as requested by patients. Take and record vital signs. Assist Medical Director with administrative duties. Coordinate with the Site Director and Therapists to ensure cases are assigned and discharged regularly. Act as the primary point-of-contact for referring vendors. Communicate the status of their referrals throughout the referral process. Ongoing compliance check of Intake and consent forms in EMR Scan and upload referral documents to clients EMR charts upon completion of referral. Maintain referral log/referral tracking system and distributes to appropriate provider and/or department. Complete and report end of month tally of patient referrals to supervisor(s) and Site Director. Maintain confidentiality in all aspects of client, staff and agency information. Respond to communication (phone, email, text) from clients and families, referral sources, and ABH staff within 24 hours or the next business day. Sort and distribute clinic mail and correspondence. Assists with workload at other office locations as needed. Non-essential Functions: Assist prescribers as needed. Provide back-up support to the Facilities Manager for ordering office supplies. Other duties as assigned. Requirements and Qualifications: Associates degree, equivalent work experience, or certification in health-related field. Minimum of five (5) years of experience directly related to the duties and responsibilities specified. Ability to take vitals required. Bilingual (English/Spanish) required. Excellent customer service, verbal and written communication skills. Experience with multi-line telephone systems. Able to work well as part of a team. Basic knowledge of healthcare insurance claims, referral processing, patient responsibility, how deductibles and co-pays factor in, etc. Basic computer literacy and ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers and facsimile machines. Experience working in a healthcare setting in a customer service role preferred. Experience working with an electronic medical records/scheduling system, preferred. Ability to work in an organized manner and multi-task in a fast-paced environment. Full-Time Employee Benefits: Medical, Dental, Vision 401(k) Retirement Plan with Employer Match Dependent Care Flexible Spending Accounts (FSAs) Voluntary Term Life Insurance Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability Voluntary Insurance Policies: Accident, Cancer, Critical Illness, Hospital Confinement Employee Assistance Program (EAP) Paid Holidays, PTO Accruals, Floating Holiday, Paid Birthday, Wellness Day Paid Lunch Break ABH is committed to diversity and to equal opportunity employment. ABH does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all ABH employees, interns, clients, and contractors. Join our team and make a difference!

Job Description Advanced Behavioral Health, Inc. is looking for a Bilingual Practice Coordinator, who is responsible for all administrative (non-clinical) aspects of the patient encounter from greeting to accurate data entry for each patient. ABH is a family centered mental health program that offers a wraparound approach to treatment. We specialize in Psychiatry, Off-Site Counseling Services, On-Site therapy, and Therapeutic Mentoring. If you share our mission and vision, we invite you to join a team that wants to make a difference within the community. Location: Baltimore, MD Compensation: $20.50 - $25.00/hour Hours: 8 hour work days, 40 hours/week. Office is open from 8:30 am to 7:00 pm, some schedules may vary. Essential Functions: Comply with CARF/COMAR/HIPPA/State compliance regulations. Greet and check in patients for appointments. Maintain a clean professional front desk environment. Conduct ABH patient reminder calls 48 hours prior to appointments scheduled with all doctors and Nurse Practitioners. Verify current and valid authorization information in the EMR for each ABH patient scheduled with the doctors and Nurse Practitioners 48 hours prior to scheduled appointments. Obtain and verify insurance eligibility for all applicable patients along with co-pay collection. Schedule future appointments accurately via the Electronic Medical Records (EMR) system. Contact patients who have missed appointments; monitor and track no-shows and enter data into system. Create medical record for new patients in EMR, upload and recording of authorization information. Manage and process medication refill requests for patients enrolled by following company protocols; complete medication prior authorizations as required by Maryland Medicaid through necessary paperwork and/or by calling the insurance company Conduct daily authorization updates in the EMR. Notify Site Directors and Therapists of patient authorization status. Prepare an off work/off school note for attending scheduled appointment as requested by patients. Take and record vital signs. Assist Medical Director with administrative duties. Coordinate with the Site Director and Therapists to ensure cases are assigned and discharged regularly. Act as the primary point-of-contact for referring vendors. Communicate the status of their referrals throughout the referral process. Ongoing compliance check of Intake and consent forms in EMR Scan and upload referral documents to clients EMR charts upon completion of referral. Maintain referral log/referral tracking system and distributes to appropriate provider and/or department. Provide interpretation services for prescribers, as needed. Complete and report end of month tally of patient referrals to supervisor(s) and Site Director. Maintain confidentiality in all aspects of client, staff and agency information. Respond to communication (phone, email, text) from clients and families, referral sources, and ABH staff within 24 hours or the next business day. Sort and distribute clinic mail and correspondence. Assists with workload at other office locations as needed. Non-essential Functions: Assist prescribers as needed. Provide back-up support to the Facilities Manager for ordering office supplies. Other duties as assigned. Requirements and Qualifications: Associates degree, equivalent work experience, or certification in health-related field. Minimum of five (5) years of experience directly related to the duties and responsibilities specified. Ability to take vitals required. Bilingual (English/Spanish) required. Excellent customer service, verbal and written communication skills. Experience with multi-line telephone systems. Able to work well as part of a team. Basic knowledge of healthcare insurance claims, referral processing, patient responsibility, how deductibles and co-pays factor in, etc. Basic computer literacy and ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers and facsimile machines. Experience working in a healthcare setting in a customer service role preferred. Experience working with an electronic medical records/scheduling system, preferred. Ability to work in an organized manner and multi-task in a fast-paced environment. Full-Time Employee Benefits: Medical, Dental, Vision 401(k) Retirement Plan with Employer Match Dependent Care Flexible Spending Accounts (FSAs) Voluntary Term Life Insurance Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability Voluntary Insurance Policies: Accident, Cancer, Critical Illness, Hospital Confinement Employee Assistance Program (EAP) Paid Holidays, PTO Accruals, Floating Holiday, Paid Birthday, Wellness Day Paid Lunch Break ABH is committed to diversity and to equal opportunity employment. ABH does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all ABH employees, interns, clients, and contractors. Join our team and make a difference! Powered by JazzHR vX9LoGDVyS

Advanced Behavioral Health, Inc. is looking for a Bilingual Practice Coordinator, who is responsible for all administrative (non-clinical) aspects of the patient encounter from greeting to accurate data entry for each patient. ABH is a family centered mental health program that offers a wraparound approach to treatment. We specialize in Psychiatry, Off-Site Counseling Services, On-Site therapy, and Therapeutic Mentoring. If you share our mission and vision, we invite you to join a team that wants to make a difference within the community. Location: Baltimore, MD Compensation: $20.50 - $25.00/hour Hours: 8 hour work days, 40 hours/week. Office is open from 8:30 am to 7:00 pm, some schedules may vary. Essential Functions: Comply with CARF/COMAR/HIPPA/State compliance regulations. Greet and check in patients for appointments. Maintain a clean professional front desk environment. Conduct ABH patient reminder calls 48 hours prior to appointments scheduled with all doctors and Nurse Practitioners. Verify current and valid authorization information in the EMR for each ABH patient scheduled with the doctors and Nurse Practitioners 48 hours prior to scheduled appointments. Obtain and verify insurance eligibility for all applicable patients along with co-pay collection. Schedule future appointments accurately via the Electronic Medical Records (EMR) system. Contact patients who have missed appointments; monitor and track no-shows and enter data into system. Create medical record for new patients in EMR, upload and recording of authorization information. Manage and process medication refill requests for patients enrolled by following company protocols; complete medication prior authorizations as required by Maryland Medicaid through necessary paperwork and/or by calling the insurance company Conduct daily authorization updates in the EMR. Notify Site Directors and Therapists of patient authorization status. Prepare an off work/off school note for attending scheduled appointment as requested by patients. Take and record vital signs. Assist Medical Director with administrative duties. Coordinate with the Site Director and Therapists to ensure cases are assigned and discharged regularly. Act as the primary point-of-contact for referring vendors. Communicate the status of their referrals throughout the referral process. Ongoing compliance check of Intake and consent forms in EMR Scan and upload referral documents to clients EMR charts upon completion of referral. Maintain referral log/referral tracking system and distributes to appropriate provider and/or department. Provide interpretation services for prescribers, as needed. Complete and report end of month tally of patient referrals to supervisor(s) and Site Director. Maintain confidentiality in all aspects of client, staff and agency information. Respond to communication (phone, email, text) from clients and families, referral sources, and ABH staff within 24 hours or the next business day. Sort and distribute clinic mail and correspondence. Assists with workload at other office locations as needed. Non-essential Functions: Assist prescribers as needed. Provide back-up support to the Facilities Manager for ordering office supplies. Other duties as assigned. Requirements and Qualifications: Associates degree, equivalent work experience, or certification in health-related field. Minimum of five (5) years of experience directly related to the duties and responsibilities specified. Ability to take vitals required. Bilingual (English/Spanish) required. Excellent customer service, verbal and written communication skills. Experience with multi-line telephone systems. Able to work well as part of a team. Basic knowledge of healthcare insurance claims, referral processing, patient responsibility, how deductibles and co-pays factor in, etc. Basic computer literacy and ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers and facsimile machines. Experience working in a healthcare setting in a customer service role preferred. Experience working with an electronic medical records/scheduling system, preferred. Ability to work in an organized manner and multi-task in a fast-paced environment. Full-Time Employee Benefits: Medical, Dental, Vision 401(k) Retirement Plan with Employer Match Dependent Care Flexible Spending Accounts (FSAs) Voluntary Term Life Insurance Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability Voluntary Insurance Policies: Accident, Cancer, Critical Illness, Hospital Confinement Employee Assistance Program (EAP) Paid Holidays, PTO Accruals, Floating Holiday, Paid Birthday, Wellness Day Paid Lunch Break ABH is committed to diversity and to equal opportunity employment. ABH does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all ABH employees, interns, clients, and contractors. Join our team and make a difference!

Advanced Behavioral Health, Inc. is looking for a Bilingual Practice Coordinator, who is responsible for all administrative (non-clinical) aspects of the patient encounter from greeting to accurate data entry for each patient. We're seeking someone who is available to start working and training at our Frederick, MD office, with the understanding that the role will transition to our Hagerstown, MD office once it opens in early spring 2026. ABH is a family centered mental health program that offers a wraparound approach to treatment. We specialize in Psychiatry, Off-Site Counseling Services, On-Site therapy, and Therapeutic Mentoring. If you share our mission and vision, we invite you to join a team that wants to make a difference within the community. Location: Hagerstown, MD *Office opening early spring 2026* Compensation: $20.50 - $25.00/hour Hours: 8 hour work days, 40 hours/week. Office is open from 8:30 am to 7:00 pm, some schedules may vary. Essential Functions: Comply with CARF/COMAR/HIPPA/State compliance regulations. Greet and check in patients for appointments. Maintain a clean professional front desk environment. Conduct ABH patient reminder calls 48 hours prior to appointments scheduled with all doctors and Nurse Practitioners. Verify current and valid authorization information in the EMR for each ABH patient scheduled with the doctors and Nurse Practitioners 48 hours prior to scheduled appointments. Obtain and verify insurance eligibility for all applicable patients along with co-pay collection. Schedule future appointments accurately via the Electronic Medical Records (EMR) system. Contact patients who have missed appointments; monitor and track no-shows and enter data into system. Create medical record for new patients in EMR, upload and recording of authorization information. Manage and process medication refill requests for patients enrolled by following company protocols; complete medication prior authorizations as required by Maryland Medicaid through necessary paperwork and/or by calling the insurance company Conduct daily authorization updates in the EMR. Notify Site Directors and Therapists of patient authorization status. Prepare an off work/off school note for attending scheduled appointment as requested by patients. Take and record vital signs. Assist Medical Director with administrative duties. Coordinate with the Site Director and Therapists to ensure cases are assigned and discharged regularly. Act as the primary point-of-contact for referring vendors. Communicate the status of their referrals throughout the referral process. Ongoing compliance check of Intake and consent forms in EMR Scan and upload referral documents to clients EMR charts upon completion of referral. Maintain referral log/referral tracking system and distributes to appropriate provider and/or department. Provide interpretation services for prescribers, as needed. Complete and report end of month tally of patient referrals to supervisor(s) and Site Director. Maintain confidentiality in all aspects of client, staff and agency information. Respond to communication (phone, email, text) from clients and families, referral sources, and ABH staff within 24 hours or the next business day. Sort and distribute clinic mail and correspondence. Assists with workload at other office locations as needed. Non-essential Functions: Assist prescribers as needed. Provide back-up support to the Facilities Manager for ordering office supplies. Other duties as assigned. Requirements and Qualifications: Associates degree, equivalent work experience, or certification in health-related field. Minimum of five (5) years of experience directly related to the duties and responsibilities specified. Ability to take vitals required. Bilingual (English/Spanish) required. Excellent customer service, verbal and written communication skills. Experience with multi-line telephone systems. Able to work well as part of a team. Basic knowledge of healthcare insurance claims, referral processing, patient responsibility, how deductibles and co-pays factor in, etc. Basic computer literacy and ability to operate standard office equipment, including but not limited to, computers, telephone systems, calculators, copiers and facsimile machines. Experience working in a healthcare setting in a customer service role preferred. Experience working with an electronic medical records/scheduling system, preferred. Ability to work in an organized manner and multi-task in a fast-paced environment. Full-Time Employee Benefits: Medical, Dental, Vision 401(k) Retirement Plan with Employer Match Dependent Care Flexible Spending Accounts (FSAs) Voluntary Term Life Insurance Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability Voluntary Insurance Policies: Accident, Cancer, Critical Illness, Hospital Confinement Employee Assistance Program (EAP) Paid Holidays, PTO Accruals, Floating Holiday, Paid Birthday, Wellness Day Paid Lunch Break ABH is committed to diversity and to equal opportunity employment. ABH does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all ABH employees, interns, clients, and contractors. 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Job Title: Connections & Hospitality Coordinator Hours: 8:30am-1:30pm every Sunday in-person We're looking for a Connections & Hospitality Coordinator to join our growing team. This new role is responsible for building relationships with church members and guests and creating a welcoming and hospitable environment. In this role you will work closely with the pastor and other church leaders to develop and implement a strategy for connecting with and serving the church and surrounding community. We're looking for a collaborative individual who enjoys anticipating the needs of others and loves making people feel welcome and comfortable. This is an ideal role for someone who likes to solve problems and think quickly on their feet, handling change and unexpected surprises with grace. The Connections Coordinator will lead the greeters, ushers, and the technical team, affirming each volunteer's role and impact on our mission to build a more loving world. We are looking for someone who can commit to almost all Sundays and/or carefully organize volunteers to backfill as needed. This is a part-time role with the potential to grow both in hours and responsibility. The Connections & Hospitality Coordinator physically sets up the Sunday Service and creates a welcoming environment where everyone feels seen, accepted, and that they belong. This role sets the tone for someone's experience as soon as they arrive. Work with VPC staff to plan and execute events and services to reach our community (i.e., weekly worship services, Basecamp, Easter, Christmas Eve). Oversee and physically manage weekend hospitality, guest services, and other connection events. Recruit, train, and oversee volunteers. Shepherd and develop volunteers. Supervise the Sunday technical team. Collaborate with the Lead Pastor and Worship Team to plan weekend services. Manage first time guest follow up. Oversee Volunteer Appreciation events. Required Experience Demonstrated ability to create a warm and welcoming environment Preferred Education and Experience Experience in hospitality or customer service field Experience with event planning or project management Knowledge and Skills Collaborative leader with a focus on the vision of the whole church Ability to speak effectively before small and large groups Enthusiastic leadership to inspire, coach, and deploy volunteers High Emotional Intelligence (EQ) Positive attitude and strong interpersonal skills Professional written and oral communication Proficiency with common office applications and collaboration tools Ability to learn new software and programs At Valley Presbyterian Church, we value a wholehearted and spacious faith. For us, that means nurturing a culture of people who care-about you, about our congregation, and about our communities. At VPC, you will meet people at many different places theologically and spiritually. And we love it that way! We want to be a place where our diversity brings us together and where conversation takes us all deeper in our understanding of God. Our size, location, cross-generational community, and supportive culture make this a reality. Join VPC, where creativity, nature, empathy and open doors are an everyday part of the journey.

Job Description The Scheduling Coordinator is responsible for coordinating the schedules for all residential facilities, ensuring that appropriate staffing is secured. The Scheduling Coordinator supports programs with compliance needs and opportunities for quality improvement. Essential Job Functions: Ensure schedules for all programs meets the identified needs through use of scheduling software Provide training to all programs on use of scheduling software Support programs in implementation of scheduling software Prioritize programs in highest need of relief staff Engage in regular and frequent communication with Residential Managers regarding scheduling needs. Update staffing patterns for all residential programs Evaluate current staffing patterns and opportunities for creative solutions to schedules Monitor compliance with instructor led training compliance of all staff in residential Monitor all training compliance of all relief staff Analyzes payroll reports for opportunities of improvement Perform all other necessary duties relevant to the position as requested by the supervisor Knowledge, Skills, and Abilities Ability to work independently and motivate others. Ability to communicate effectively, both orally and in writing. Proficient in time-management skills Proficient in Microsoft Office programs Excellent organizational skills Education and Experience: Two years of previous scheduling experience Associate degree preferred Experience with ADP software preferred Must be at least 18 years of age Reliable transportation (NYS Drivers' Licensed required) Physical Requirements/Working Conditions: Ability to sit continuously Ability to reach above shoulder level Ability to turn/twist upper body Ability to use hand for repetitive action and fine manipulating for the purpose of keyboarding The statements herein are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, skills, required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the direction of the employer. The listed salary range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting. The offered salary will be determined by: Applicant qualifications and experience, education, position specific licensing/training and departmental budgets. CDS Life Transitions is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law. CDS Life Transitions will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ************

Fairview Health Services is looking for a Scheduling Coordinator to join our Neurosciences team based out of our Southdale Clinic. The Scheduling Coordinator is responsible for serving patients, providers, and staff in facilitating access to services, tests, procedures, etc. at the direction of the care provider. The Scheduling Coordinator coordinates the flow and exchange of information related to patients' activity and performs registration and scheduling functions, as well as other clerical functions that meet the needs of scheduling. Job Expectations: * Acquires vital consent from patient for medical records, authorization for evaluations, procedures, treatment programs, therapies, etc., from managed care plans and other payers. * Communicates with patient, staff and referring physician regarding authorization decisions. * Schedules services such as tests, procedures, follow-up visits and any other services the patient may require as taken from Doctor's orders. * Produces efficient and accurate schedules and associated reports. * Records and updates schedule changes accurately. * Monitors discharge status of patient, discharges patients and coordinates discharge communication procedures to referring physician. * Responsible for answering of multiple telephone lines and looking after the caller's needs quickly and thoroughly. * Participates actively in department decision-making, coordinating patients schedules for multiple subject areas. Organization Expectations, as applicable: * Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served. * Partners with patient care giver in care/decision making. * Communicates in a respective manner. * Ensures a safe, secure environment. * Individualizes plan of care to meet patient needs. * Modifies clinical interventions based on population served. * Provides patient education based on as assessment of learning needs of patient/care giver. * Fulfills all organizational requirements. * Completes all required learning relevant to the role. * Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards. * Fosters a culture of improvement, efficiency and innovative thinking. * Performs other duties as assigned. Required Preferred * Vocational/Technical training or Associates Degree * One to Three Years scheduling experience Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

We are seeking a patient services coordinator (PSC) to join our outpatient pediatric rehab clinic at M Health Fairview University of Minnesota West Bank Hospital in Minneapolis! The PSC performs a number of duties throughout the day, including answering phones, scheduling and rescheduling patients and clerical work. The PSC working in patient care settings is also responsible for greeting and checking in patients/visitors, providing and making sure patients fill out necessary forms as well as maintain a clean, welcoming environment. The PSC must have knowledge of computers, database/word processing software and standard office procedures and equipment. A candidate for this position must also possess excellent customer service and communications skills. * FTE: 0.4, authorized for 32 hours per pay period. * Schedule: Monday-Thursday,1:00pm - 5:00pm. Fairview Rehabilitation offers a range of services that serve patients across 10 acute-care hospitals, 3 post-acute settings and 70 outpatient adult and pediatric therapy clinics. Consisting of Physical, Occupational and Speech Therapy as well as Audiology and Cardiac & Pulmonary Rehab, our therapists collaborate with colleagues in all medical settings and offer dozens of specialty programs. As an academic health system with residency and fellowship programs and a rehab-focused clinical quality team, we have a collaborative culture that is centered on learning with an emphasis on evidence based, patient-centered care. Rehab's continuing education program offers 40+ continuing education courses per year at no cost to employees and further supports numerous external CE courses each year. As an industry leader in rehabilitative care with nationally recognized programs, our therapists play a meaningful role in helping patients reach their goals and live more fulfilling lives. Responsibilities * Completes scheduling functions * Demonstrates excellent customer service skills * Produces efficient and accurate schedules and associated reports * Records and updates schedule changes accurately, communicating changes to all involved staff * Seeks out solution to time conflicts directly through parties involved and other available resources. * Scans pertinent documents into the patient record * Informs patients if there is an unexpected change in their scheduled appointment, including offering other options, rescheduling or cancelling * Completes clerical and reception duties * Answers, screens, and responds to telephones calls * Reviews and routes scans, faxes, inter-departmental or postal service mail * Takes and leaves concise messages for patients and responds as requested * Makes new patient packets * Pulling and tallying data * Word processing * Report development * Develops and implements office/department procedures to maintain systems and records * Orders supplies and monitors par levels for the department * Locates and orders repairs and service requests * Maintains databases, files and records on a regular basis according to established procedure * Completes the Medicare and Medical Assistance certification, as applicable * The PSC working in settings that are providing patient care are responsible for: * Checking in patients * Facilitates all necessary paperwork * Obtains all necessary patient consent and delivers privacy and bill of rights information * Gathers patient demographic * Obtains necessary signatures * Ensuring waiting room and front desk appearance is professional and clean Preferred Qualifications * Vocational/Technical training * Associate's Degree * 1 year experience as a scheduler/administrative assistant in a healthcare setting Benefit Overview Although this is considered a non-benefit eligible position, Fairview offers employees the option to participate in the Fairview 403(b) plan, earn Sick and Safe Time, and early access to earned wages. Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

is located at Broward Health Medical Center * The Patient Guest Rep serves as a champion of customer service and a part of the hospital's problem-solving team. Interacts with patients, families, physicians, nurses and hospital staff as unbiased facilitators to resolve concerns/complaints/grievances. Job Specific Duties * Acknowledges electronic communication and telephone messages within 24 hours of receipt; provides excellent internal and external customer service. * Communicates information regarding hospital services; presents and/or interprets policy and procedure information to patients and families. * Documents all interaction with patients on daily rounding logs; notates all patient complaints, grievances, or compliments in accordance with guidelines outlined in the NCH policy & procedure. * Follows up with appropriate staff to ensure all concerns and complaints are addressed in a timely fashion and follow up is done to ensure complaint closure. * Maintains objectivity and keeps lines of communication open between patients, families and hospital staff. * Maintains visibility to staff, offers support, models service behaviors & concerns towards the resolution process; works with staff in a supportive way in order to troubleshoot & resolve issues. * Makes daily rounds of assigned patient units and waiting areas; visits and greets every patient room in unit and meets with all new admissions. * Notates all patient/family concerns addressed in daily logs and documents all complaints within 24 hours in the complaint documentation system. * Notifies hospital staff, Directors, and Administration of problems or complaints as needed; reports unusual events regarding patient care issues on a timely basis to Risk Management. * Helps drive service excellence by acting as a customer service champion and reviewing assigned unit's customer service target goals, priority questions, and sharing best practices with the staff. * Meets regularly with the clinical area leader, participates in two service huddles and/or one department meeting a month in the unit, and facilitates customer service support. * Attends daily huddles with PGR leader to go over current matters. * Reviews patient satisfaction scores/goals, key drivers performance and shares best practices with units' clinical leaders and staff. * Leverages language access vendor and the available resources (tablet, cart, phone app, direct line). Minimum Job Requirements * American Heart Association (BLS) - maintain active and in good standing throughout employment * Crisis Prevention Institute (CPI) required within 6 months of hire - maintain active and in good standing throughout employment * 2-4 years of experience dealing with patients and families in a hospital setting * Experience dealing effectively with people in stressful situations * Fluency in speaking both English and Spanish languages required Knowledge, Skills, and Abilities * Associate's degree preferred. * Excellent customer service with experience and training. * Ability to communicate effectively in English and Spanish. * Consistently displays a professional appearance & presents themselves as a role model to the NCH staff. * Demonstrates reflective listening and strong customer service skills. * Knowledge of the use of computers and ability to learn appropriate software applications. * Knowledgeable of Patient Rights. * Possesses an awareness of hospital systems and procedures, location of all departments, treatment areas and other patient services. * Proficient writing skills.

* This position is located at Broward Health Medical Center - Requires travel between Broward and Coral Springs* Under the guidance of the Patient and Guest Supervisor, the Lead Patient Guest Relations Representative supports the successful daily operations of rounding in assigned areas. Serves as a champion of customer service and a key member of the hospital's problem-solving team. Interacts with patients, families, physicians, nurses, and hospital staff as an impartial facilitator to address and resolve concerns, complaints, and grievances. Additionally, ensures that regulatory signage, including the Bill of Patient Rights and non-discrimination notices, is updated and compliant. Job Specific Duties * Serves in lead capacity for Broward Health patient advocacy efforts. * Takes lead in preparation of grievances for committee review. * Acknowledges electronic communication and telephone messages within 24 hours of receipt; provides excellent internal and external customer service. * Communicates information regarding hospital services; presents and/or interprets policy and procedure information to patients and families. * Documents all interaction with patients on daily rounding logs; notates all patient complaints, grievances, or compliments in accordance with guidelines outlined in the NCH policy & procedure. * Follows up with appropriate staff to ensure all concerns and complaints are addressed in a timely fashion and follow up is done to ensure complaint closure. * Maintains objectivity and keeps lines of communication open between patients, families and hospital staff. * Maintains visibility to staff, offers support, models service behaviors & concerns towards the resolution process; works with staff in a supportive way in order to troubleshoot & resolve issues. * Makes daily rounds of assigned patient units and waiting areas; visits and greets every patient room in unit and meets with all new admissions. * Notates all patient/family concerns addressed in daily logs and documents all complaints within 24 hours in the complaint documentation system. * Notifies hospital staff, Directors, and Administration of problems or complaints as needed; reports unusual events regarding patient care issues on a timely basis to Risk Management. * Helps drive service excellence by acting as a customer service champion and reviewing assigned unit's customer service target goals, priority questions, and sharing best practices with the staff. * Meets regularly with the clinical area leader, participates in two service huddles and/or one department meeting a month in the unit and facilitates customer service support. * Attends daily huddles with PGR leader to go over current matters. * Reviews patient satisfaction scores/goals, key drivers performance and share best practices with units' clinical leaders and staff. * Leverages language access vendor and the available resources (tablet, cart, phone app, direct line). * Tracks online reviews for trends and opportunities to improve. * Supports Medical Center in patient advocacy efforts as needed. Minimum Job Requirements * American Heart Association BLS - maintain active and in good standing throughout employment * Crisis Prevention Institute (CPI) required within 6 months of hire - maintain active and in good standing throughout employment * 3-5 years of experience dealing with patients and families in a hospital setting * Experience dealing effectively with people in stressful situations * Fluency in speaking both English and Spanish languages required Knowledge, Skills, and Abilities * Associate's or Bachelor's degree in a related field preferred. * Ability to communicate effectively in English and Spanish. * Ability to work independently and demonstrates strong problem-solving skills. * Demonstrates good time management skills with respect to scheduling, assigned duties, and meeting productivity requirements. * Displays positive customer service, fosters employee relations, and assures staff adheres to the NCH Service Standards. * Demonstrates reflective listening and strong customer service skills. * Knowledge of the use of computers and ability to learn appropriate software applications. * Knowledgeable of Patient Rights. * Possesses an awareness of hospital systems and procedures, location of all departments, treatment areas and other patient services. * Proficient writing skills.

The Clinic Coordinator demonstrates the Community Action Corporation of South Texas (CACOST) core values of accountability, teamwork, integrity, quality service, and excellence in their everyday duties as a member of the healthcare team. The Clinic Coordinator oversees and directs the operation of the assigned health center site(s) including coordinating daily patient intake, clinical services and supervising staff. They will ensure compliance with federal, state and CACOST requirements, policies, and procedures. Primary Responsibilities 1. Clinic Operations Responsible for the management of daily activities including staffing, appointment scheduling system patient re-call system, and clinical workflows. Ensures that daily deposits, reconciliations, and deposit reports are submitted to the accounting department in accordance with CACOST policies and procedures. Responsible for the management of the Texas Vaccine for Children (TVFC) and Adult Safety Net (ASN) programs. Resolves customer service and operational health center concerns. Collaborates with the QA/QI team to perform audits, implement corrective actions, and ensure staff training as needed for quality assurance. Collaborates with administrative team to review provider productivity, clinical measures, and financial and operational metrics for assigned health center site. 2. Employee Supervision Oversees employee hiring, onboarding, training, development, performance evaluations and corrective actions. Ensures compliance with OSHA and labor laws. Facilitates monthly staff meetings and serves as point of contact for all staff concerns. Processes bi-weekly payroll and oversees employee time management 3. HIPPA Compliance Maintains patient confidentiality in accordance with all laws and regulations. Responsible for identifying any HIPAA privacy concerns at assigned health center site(s) and addressing according to CACOST policies and procedures. 4. Communication Communicates with all patients and family members in a professional manner at all times. Interacts with all employees, co-workers, vendors, and third parties in a professional manner. Follows the proper chain of command. 5. Facility, Equipment, and Supplies Utilizes facilities and agency property according to CACOST policy. Maintains medical equipment in accordance with training and manufacturers instructions. Ensures health center site(s) supplies are maintained at appropriate levels 6. Adheres to agency program requirements, policies, and procedures. 7. Performs other duties as assigned by supervisor. Work Experience Required Minimum five (5) years of medical office (private physician or public health clinic) experience Minimum five (5) years of nursing [experience Preferred Two (2) years of clinic management experience Education/Certifications/Licensure Required Must be graduate of an accredited nursing program Must have an unrestricted nursing license Must have a valid driver's license and a safe driving record Must be able to pass a pre-employment physical and criminal history background check. Skills Required Computer skills Electronic health record experience Preferred Managerial Experience Physical Requirements Light to medium physical duties include standing, walking, reaching, bending, talking for up to eight (8) hours a day. Must have good vision. Must be able to lift thirty-five pounds. Lifting will be primarily confined to occasional on-premises lifting of boxes of office supplies and minor office equipment. Non-physical demands include performing multiple tasks simultaneously, judgement decisions and working closely with others as part of a team.

Functions under the direction of licensed nursing personnel to coordinate non-clinical tasks, including: transcription of doctor's orders, maintaining the patient chart and utilization of communication devices. Performs other duties as assigned. Responsibilities Performs clerical responsibilities. Maintains the patient chart. Demonstrates good communication skills. Facilitates patient/bed flow by utilizing admission, transfer, and discharge activities according to procedure. Manages supplies and equipment. Participates in ongoing educational activities. Completes assigned goals. Specifications Experience Minimum Required One year experience in business office or related health care field. Previous experience utilizing customer service or public relation skills. Preferred/Desired One year experience in business office or related health care field. Previous experience utilizing customer service or public relation skills. Education Minimum Required Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties. Preferred/Desired Associate degree in business related curriculum or its equivalent. Training Minimum Required Preferred/Desired Special Skills Minimum Required Ability to type 20 words per minute on a personal computer accessing the program with a mouse. Computer literacy. Preferred/Desired Knowledge of medical terminology preferred Licensure Minimum Required Preferred/Desired BLS

Job Title: Patient Services Coordinator Department: Health Services Job Level: Coordinator Reports To: Clinic Manager FLSA Status: Non-exempt Hours: Full -Time SUMMARY The role of the Patient Services Coordinator is to help maintain the efficiency of clinic operations through accurate staff scheduling, a well organized patient intake process that ensures a positive patient experience, and proper chart maintenance/documentation in accordance with regulatory policies and Center guidelines. This position works closely with the Directors of Health Services and Clinic Directors to evaluate existing processes and recommend/implement improvements. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Develops and maintains clinic schedules for healthcare professionals, residents, support staff and volunteers Efficiently conducts patient intake, check out and appointment scheduling according to guidelines while ensuring a positive patient experience. Manages walk-in process (e.g., medication questionnaire, PHQ9, authorization of release of information, check out slips for return appointments, etc.) and coordinates effectively with other clinic personnel to ensure seamless patient experience Regularly assesses efficiency of patient intake process - obtains patient input and proposes improvements; implements approved changes including revisions to applicable policies and procedures. Ensures that the physical operation of the clinic maintains a constant level of professionalism Ensures proper client chart maintenance including chart documentation and medical records maintenance Gathers data for required reports (e.g., number of patients seen, etc.) Assists in the implementation and training for EMR updates / changes Participates in quality assurance/improvement and risk management efforts Participates in all appropriate team meetings and required training sessions Participates in other administrative projects as assigned by Clinic Directors or Directors of Health Services Operations RESIDENT, GUEST AND INTERNAL CUSTOMER FOCUS The Patient Services Coordinator is sensitive to cultural, spiritual and practical needs of resident, families, guests and staff members in all interactions.He/she provides positive feedback and comments about the quality of work and effort that have been offered by patients, residents, families and coworkers, and adjusts priorities and schedules to meet specific customer needs. The Senior Coordinator reports and/or corrects problems related to safety, cleanliness and comfort of resident, patient and work areas, and follows Universal Precautions and Infection Control techniques. He/she demonstrates an understanding of their role in facility safety plans and procedures related to fire, weather and other disasters. EDUCATION and/or EXPERIENCE Qualifications High School Diploma; Certified Medical Assistant or Nursing Assistant preferred At least 1 year experience in a medical environment or equivalent combination of training and relevant work experience Proficiency in patient data tracking/medical management software Excellent interpersonal, customer service and communication skills Ability to provide compassionate customer service Ability to triage and manage multiple tasks in a fast paced environment Ability to provide training and educational seminars/sessions - previous training experience preferred Knowledge of medical billing and insurance claim filing Ability to pass a Level II Background Screening Physical/Mental Demands & Working Conditions Transportation and valid Florida driver's license Physically able to work in a fast paced environment Work various shifts as required to ensure that health services are adequately administered provided to patients Ability to travel Works in typical clinical office setting Must be able to lift 20 pounds

This position is part-time non-exempt position of approximately 5 hours per week. This position provides hospitality to church worshipers by preparing coffee and refreshments, and setting up space to welcome visitors, church members and staff. Specific Duties and Responsibilities Hospitality o Be a welcoming presence on campus o Ensure that coffee has been made and coffee supplies are adequate o Advise office staff when inventory is needed to be ordered o Check campus for general tidiness (spills, litter, overflowing trash cans) and resolve o Make sure patio and rooms are set up to feel the most welcoming o Assist with multimedia set up in the library and Founders Hall for adult education o Assure that the facility is returned to order and locked Facilities o Open buildings as necessary during the morning, ensuring that light are turned on at appropriate times. o Provide appropriate room set-up when necessary o Assist with sound and technology needs when necessary o Close and lock all rooms, restrooms, and turn off lights and any sound/projection equipment at close of each event o Reset or teardown meeting rooms as directed Qualifications Strong people skills Excellent time management skills Proactive, self directed and motivated Problem solving skills Attention to detail Work Environment The position of Hospitality Coordinator will work both inside and outside the church and school buildings. The position will perform moderately heavy work (exerting force and/or lifting or carrying objects weighing up to 100 pounds occasionally, 25 - 50 pounds frequently and/or 10 - 20 pounds consistently), and will ascend and descend stairs, steps or similar uneven surfaces to access required work areas. Pay $17.00 per hour, approximately 5 hours per week To Apply Please send your resume to ************** Compensation: $17.00 per hour