20-20 Technologies jobs in Charlotte, NC - 20 jobs

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. The Senior Operations Manager manages two or more of the following areas, including but not limited to: successful implementation of products and services, technical support of products and services, and solutions consulting and/or software application release. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Charlotte, NC; Birmingham, AL; or Louisville, KY. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. This position is not eligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). What you'll be responsible for: * Through subordinate managers, the Senior Operations Manager: * Oversees accurate and timely installations of new or enhanced products and services. Ensures installations meet customer expectations and are in accordance with contract terms and conditions. * Oversees post-sales technical product support activities and facilitates resolution of technical problems on any and all products. * Ensures all questions regarding functionality are thoroughly researched and resolved. * May oversee the release of new software products to user base. * May oversee customer consulting or custom project activities. * May support the sales process with pertinent information such as quotes, installation dates, and may participate in sales meetings. * May perform other job duties as assigned. What you'll need to have: * Minimum of 7 years of experience in Information Technology, IT Operations and/or within the Financial Services industry. * Minimum of 4 years of experience in a leadership role within an operations department * Previous technical experience and background in a Microsoft or cloud environment. * Experience managing P&L budget. * Excellent communication and customer interaction skills. What would be nice for you to have: * Excellent knowledge of financial industry. * Able to oversee a successful implementation. * Able to oversee outstanding post-sales support of products and services. * Able to function in a fast-paced, demanding environment with multiple priorities. * Able to ensure customers receive outstanding customer service. * Bachelor's degree preferred. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. We are seeking a Senior Client Services and Financial Institution Analyst to join The Financial Performance Solutions (FPS) group that consists of 16 dedicated financial professionals. This group delivers consulting and software solutions to banks and credit unions to assist them with meeting targets for budgeting, reporting, and compliance. This team provides high-level analysis and operational support to the leaders of our customer institutions, which necessitates a high level of attention to detail and customer service. The ideal candidate has an in-depth understanding of finances in banking, is comfortable with technical operations, and is a self-starter able to work independently with knowledge in ALLL/CECL. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Charlotte, NC; Birmingham, AL; Louisville, KY; Lenexa, KS; Springfield, MO; or Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Provides telephone consultation and support services to CXO level customers. Consults customers in analyzing and interpreting data to increase accuracy of results, make informed decisions and determine optimal risk levels. * Provides customer consultation on complex banking concepts. * May perform and/or manage complex customer installations. Engages customer in consultative dialogue for the purpose of collecting and interpreting key customer financial data. * Completes projects, including but not limited to, risk analysis, financial model validations and core deposit studies. * Assists customers in interpretation of financial models. * Maintains customer databases with pertinent information for the purpose of identifying specific contacts. Logs all client activity related to support, financial analysis and report generation, etc. * Communicates customer feedback and requests for additional functionality to product development. * Encourages and solicits customer referrals. Acts as a subject matter expert to Sales. * Acts as primary resource for other Client Services Analysts and assists with complex customer problems or projects. * Acts as a resource for other product lines. * May assist less experienced peers. * May provide additional product/service-specific support in the following areas: * Assists in product development by testing new software releases. Documents all phases of system operations. * Conducts customer or internal training sessions, delivers Board or ALCO presentations, writes white papers and/or speaks at industry trade events. * Coordinates and provides monthly/quarterly updates to all service bureau and monthly administrative customers. * May perform other job duties as assigned. What you'll need to have: * Minimum of 6 years of experience in Financial Institution or FinTech asset liability management, finance, banking, data analysis, accounting, audit or treasury management. What would be nice for you to have: * Bachelor's degree in Accounting, Finance, Business Administration or related field. * Experience in ALLL/CECL (Allowance for Loan and Lease Losses / Current Expected Credit Losses). * Experience with the implementation, maintenance, or troubleshooting of technical products/systems. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

At Jack Henry, we deliver technology solutions that digitally transform and empower community banks and credit unions to provide enhanced, streamlined experiences for their customers and members. Our best-in-class products are just the beginning as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. The Operations Business Analyst Intern will play a key role in ensuring the smooth and accurate execution of core business processes for the EPS Operations team. You'll be the linchpin connecting Sales, Implementation, and Billing, ensuring our critical Remit platform projects move efficiently from contract to revenue. Your work will include reviewing customer contracts, setting up implementation projects, maintaining data integrity within our CRM system, and triaging incoming operational cases. You'll also contribute to special projects focused on improving overall operational efficiency and effectiveness. If you're passionate about process improvement and thrive in an upbeat, supportive atmosphere, this is the role for you! Interns at Jack Henry earn $25.00 per hour and work a full-time schedule of 40 hours per week, Monday through Friday. The Summer 2026 Internship Program will run from June 1 through August 7, 2026. This position is based out of one of our designated hub locations: Charlotte, NC · Allen, TX · Springfield/Monett, MO · Louisville, KY · Cedar Falls, IA · Birmingham, AL What You'll Be Responsible For * Streamlining the Sales-to-Implementation handoff for Remit platform projects, including a meticulous review of executed customer contracts for accuracy and completeness. * Conducting a CRM data audit to ensure implemented Remit products are accurately marked within the Customer Relationship Management system, maintaining data integrity. * Liaising with Implementation and Billing teams to confirm customers are invoiced correctly and promptly once project implementations are complete. What You'll Need to Have * Pursuing a degree in Business Administration, Project Management, or Business Analytics. * Demonstrated foundational knowledge or early experience in relevant areas (e.g., researching and writing reports, documenting processes, project or event execution). * Must be a U.S. citizen and not require sponsorship for employment authorization now or in the future. What Would Be Nice for You to Have * A process-driven mindset with a passion for continuous improvement. * Exceptional communication skills (written and verbal) for clear cross-functional collaboration. * Strong attention to detail and a commitment to data accuracy. * Proven ability to manage changing priorities and work effectively under strict deadlines. Why Jack Henry? At Jack Henry, our culture is built on a simple but powerful motto: "Do the right thing, do whatever it takes, and have fun." This isn't just a tagline-it's the foundation of how we work, collaborate, and grow together. As an intern, you'll have the opportunity to launch your career in a meaningful way. Our 10-week summer internship program* offers hands-on experience with real projects that align with our business priorities and shape the future of financial technology. You'll work alongside innovative teams, gain exposure to executive leadership, and receive mentorship designed to support your personal and professional development. From strategic insights to impactful solutions, your contributions will matter-and you'll be part of a company that values integrity, curiosity, and connection. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it's because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values-they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Jack Henry is an equal opportunity employer and is committed to providing equal opportunity in all employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities. We welcome all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military or veteran status, or any other status protected by local, state, or federal law. No one will be subject to-and Jack Henry prohibits-any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be made during the interview process at any time.

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. Join us as the Senior Director of Technical Product Management and lead the charge in shaping the future of payments! In this pivotal role, you'll oversee our commercial and consumer payments product management team, driving innovation and delivering world-class solutions that power seamless transactions. We're looking for a visionary leader with deep technical expertise and a passion for creating products that redefine the payment experience. If you thrive in a fast-paced environment and want to make a lasting impact on the way businesses and consumers move money, this is your opportunity to lead at scale. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Louisville, KY; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Directs a comprehensive product strategy from product conception and definition through end of life. Leads creation and maintenance of the product/vision roadmap. * Directs those involved in the design, modification and evaluation of all phases of a specific product or group of products from product definition and planning through implementation and release. Functions as a central resource with design, development, quality assurance, marketing and implementation as the software product(s) move through their lifecycle. * Manages resources to ensure optimum efficiency and effective delivery. Collaborates with team and stakeholders to define roadmap, and release plans to achieve company strategic goals. * Maintains, optimizes and elevates the practice of product management, through best-in-class practice and training. * Contributes technical expertise to the sales process and the development of effective marketing plans/campaigns. * Formulates and executes long-term plans for cost/profit control. * Works with Technical Product Managers to develop comprehensive communication/promotion strategy, including necessary planning, activities, training and other resources associated with successfully introducing the product and features to the customer. * Promotes use of new technologies and works with product managers and sales team to prepare for emerging product and industry trends. * Makes business decisions by creating epics and stories so that teams understand product outcome objectives. Develops and maintains standards for progress visibility and the team's 'definition of done' for all tasks. * Maintains knowledge of product offerings across the board to answer questions, decrease product friction, and encourage adoption. Recommends and advises on business and client user needs. * Serves as a product expert to internal teams and participates in business process re-design activities, helps arrive at technical solutions, communicates product features and shares knowledge of product offerings. * Leads business stakeholder meetings and encourages innovative ideas from stakeholders. * May perform other job duties as assigned. What you'll need to have: * Minimum of 15 years of experience within Financial Services or Technology Product Management. * Minimum of 7 years of leadership experience required. * Minimum of 6 years of experience with product content development and execution, specifically to enhance end user experience. * Strong understanding of the payments landscape and how it impacts the financial services industry. * This role requires up to 50% travel throughout the year for meetings, trainings, and conferences. What would be nice for you to have: * Bachelor's degree in Communication, Business Management or similar degree or equivalent experience. * Able to direct the control, design, modification and planning of software products. * Able to create and implement product strategies that meet the needs of applicable industry. * Superior knowledge of the financial industry as it relates to the product. * Superior knowledge of development and design for products in the financial industry. * Superior knowledge of research procedures concerning development of new technologies. * Has a wide range of experience and able to resolve complex issues. * Works on complex and diverse projects. * Able to meet aggressive deadlines. * Able to interact with and communicate well with technical associates. * Able to use independent judgment to plan, prioritize and organize a diversified workload. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. The Data Hub team is central to this mission. We are responsible for building and maintaining Data Hub, our strategic data marketplace powered by Google BigQuery. This marketplace enables us to provide our customers with a rich, curated data set serving as the foundation for our next-generation analytics and AI/ML capabilities. We are seeking a talented data scientist to join our team! This individual will assist with evaluating and broadening our data infrastructure, collaborate across product groups and departments internally, and help us turn customer data into transformative insight. The growth potential is limitless, particularly as our machine learning capacity grows. The ideal candidate is knowledgeable, creative, and collaborative, and can communicate how data can make a big impact. This is a remote position, but candidates must live within approximately a 70-mile radius of our office locations in: Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; and Springfield/Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. Salary range for this position is $90,000-170,000, depending on candidate experience and geographic location. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). What you'll be responsible for: * Performs and may lead data onboarding, integration, and curation activities to transform raw enterprise data into a valuable, organized asset. * Designs, develops, and implements robust data models within Looker and BigQuery, specifically for our JH Insights application. * Applies rigorous data validation techniques and quality checks to ensure the accuracy, consistency, and reliability of data. * Transforms raw data into meaningful features suitable for both analytical dashboards and the development of future AI/ML models. * Prepares and cleans complex datasets for machine learning initiatives, including data normalization, outlier detection, and feature selection. * Performs exploratory data analysis to uncover trends, patterns, and anomalies, translating complex findings into clear, actionable insights. * Collaborates cross-functionally with data engineering, product management, and business analysts to define requirements and deliver solutions. * Creates and maintains comprehensive technical documentation for data definitions, transformations, and models. * May lead data-driven projects, mentor less experienced team members, and help shape technical direction. * Other duties as assigned. What you'll need to have: * Minimum of 4 years of progressive experience in a data science or data analyst role. * Minimum of 2 years of experience with Python and SQL in a data-related capacity. * Experience with any or all of Snowflake, BigQuery, Microsoft Fabric, or Redshift for data warehousing. * Experience with Dataflow, Airbyte, Airflow, or dbt for data movement. * Experience collaborating with various stakeholders such as product management, data engineering, and business analysts. * Experience designing and implementing complex data models in cloud data warehouses. * Understanding of machine learning concepts, algorithms, and their practical application. * The ability to lead projects, work independently on complex issues, and translate business problems into data-driven solutions. * Ability to travel up to 10% for business meetings and conferences. What would be nice for you to have: * Master's degree or Ph.D. in a quantitative field. * Experience with big data processing frameworks and technologies. * Experience with Looker or similar tools for data exploration, dashboard creation, and LookML development. * Experience with data visualization tools like Tableau or Power BI. * Excellent problem-solving skills and a strong sense of ownership over your deliverables. * Experience in Finance, Banking, or Credit Unions * Experience delivering formal presentations. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. A dedicated individual with the ability to quickly learn new processes and excellent problem-solving skills with follow-through. A general knowledge of IBM hardware, JH Solutions and sales tools and processes is beneficial. Ability to communicate and work effectively and efficiently with team members and clients. Standard business hours are Monday-Friday, 8am-5pm with additional time as needed for sales opportunities. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Cedar Falls, IA; Charlotte, NC; Louisville, KY; Lenexa, KS; Springfield, MO; or Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Attend pre-sales meetings with Sales Reps and prospective customers to gain an understanding of customer needs and proposed solutions. * Facilitates the standardization of product offerings by creating specialized orders using information from sales, internal JHA contacts, customers, and vendors when standard products offered do not meet the current customer's need. * Utilizes IBM tools to generate quotes and assists with sales proposals by providing hardware quotes for contract generation. * Reviews products sold for accuracy and transfers information to Order Entry in a timely and accurate manner. * Plans for delivery, installation, and configuration of hardware including power requirements, cable requirements, and environmental requirements. * Assists customers in resolving product issues such as inaccurate orders, hardware defects, installation problems, etc. * Maintains hardware and technical knowledge including information from IBM such as programming changes and offerings. Keeps current on all pricing, product changes, and promotional opportunities. * May perform other job duties as assigned. What you'll need to have: * Minimum of 2 years of experience in hardware related sales or support. What would be nice for you to have: * Developing professional expertise. Works on non-complex to moderately complex projects. Exercises judgment within defined procedures and practices. * General knowledge of IBM hardware product offerings. * General knowledge of JHA products and services. * Able to identify required hardware for all assigned proposals. * Able to generate quotes using IBM tools. * Able to support the delivery, installation and configuration of hardware. * Able to resolve product issues. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. We're seeking a motivated individual who loves to travel and is excited to join our team of Deposit Operations Analysts. In this role, you'll serve as a key liaison between our bank clients and the software installation team, traveling across the country to support the implementation of new or enhanced software applications. You'll be responsible for guiding clients through every stage of the process-from pre-installation planning and coordination, to hands-on installation, training, and post-installation support. This position requires extensive overnight travel to customer locations throughout the United States and is ideal for someone who thrives in a client-facing environment and enjoys being on the move This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham AL, Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville KY; Springfield, MO; or Monett, MO. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Implementation, design, and training of the Deposit Operations Software Application. * Consulting with banking client to design parameter set, assisting bank with validation of data conversion, training on Deposit Operations applications. * Communicate with other application analysts and programmers to analyze and audit transactions flowing through the core systems. * The successful candidate will travel with a conversion team to the customer site for software setup, training, conversion, and implementations. * Analyzes the customer's existing products/processes and consults with the customer to map the existing system to the Jack Henry product. * Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation. * Oversees/performs system set-up for customers (i.e., parameter set-up, creates job files for processing, etc.). Ensures related business processes will run on software. * Provides software support/guidance by answering questions on function, features, and usage of software products. Support may be at the customer site or remote. * Communicates the customer's needs/expectations with programmers, other team members, and team leaders. * Maintains effective communication with customers throughout the entire project/case. * Identifies/maintains customer issues and ensures proper resolution. Maintains customer issue list by application and ensures all are forwarded to the appropriate personnel for resolution. * Prepares training materials and documentation for customers and internal users. * May perform other job duties as assigned. What you'll need to have: * A minimum of 18 months of working in a financial institution with deposit applications (teller, new accounts, back office, etc. * This position entails 50-60% travel for software implementations. All travel expenses (airfare, meals, lodging, and transportation)are covered by the company. You can expect to take 1-2 trips per month, each lasting an average of 6-9 days, depending on the project's phase. * The ability to work extended hours that include nights and weekend as needed. What would be nice for you to have: * Previous bank data conversion experience. * Silverlake or 20/20 experience. * Bachelor's degree within Finance or Accounting. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDNonTech

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. We are seeking a Product Manager to join the Jack Henry Lending & Deposit Origination Product Management team. As part of the product management team, you will assist in product planning and execution throughout the product lifecycle, including gathering, prioritizing, and writing product and customer requirements, working closely with development, operations, sales, and customers to ensure revenue and satisfaction goals are met and the most use and value items are delivered. In this role, you will help curate the product enhancement backlog. You will identify and track gaps in business requirements to the functional specifications and final code. We are seeking strong organizational and planning skills and proven ability to multitask in a fast-paced environment. The ideal candidate will have a high level of motivation and a self-starting attitude, and the ability to work with minimal direction and supervision. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham, AL; Louisville, KY; Charlotte, NC; Lenexa, KS; Springfield, MO; or Monett, MO. This position is not eligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Performs primary market and user research to understand the problems we are solutioning and ensure the product is differentiated from competitors. * Hosts discovery interviews, surveys, and focus groups with customers and stakeholders, intaking user feedback funneling into insights and ideas. * Create user personas to understand target users and customer journey maps. * Prioritizing & defining features with a description and benefit hypothesis capturing the vision, business value, and success criteria into a product brief. * Coordination and collaboration with other product managers and architecture & development, as ideas move from discovery to delivery. * Conduct usability testing and beta testing; gathering and distributing feedback & insights * Assists in preparing the organization for product releases and launches. * Assists in the creation and maintenance of the product vision/roadmap. * May perform other job duties as assigned. What you'll need to have: * Minimum of 18 months of experience within the banking or credit union industry and loan origination. * Minimum of 12 months of experience within product management or related role. * Exceptional communication and active listening skills * Strong attention to detail and organizational/project management skills. * Strong business acumen is desired with the ability to adapt to changing business needs. What would be nice for you to have: * Product Management training and certification * Ability to translate business objectives into technical product requirements for development. * Experience with creating strategic design related materials like journey maps, diagrams, life cycles, etc. * Experience leading customer discovery or focus group interviews or A/B testing experiments. * Familiar with Jack Henry products and services. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDTech

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. The Project Analyst with the Symitar Integration Development team will be part of a team responsible for building software integrations with the Symitar core for vendors and internal Jack Henry products. The ideal candidate will combine strong financial institution business knowledge with technical aptitude to manage complex projects in a fast-paced environment. This position may be worked remotely within the United States, with the exception of California and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; Monett, MO or Springfield, MO. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Lead and coordinate multiple projects concurrently, ensuring timelines, deliverables, and status updates are maintained. * Collaborate with internal teams and external vendors to design and implement solutions that align with business and technical requirements. * Performs needs analysis to develop design specifications for projects. Defines the system and functional requirements of the product. Performs requirements gathering, project scoping and translates requirements into business specifications. * Coordinates the development, quality assurance and testing efforts to ensure conformance with design specifications and performance standards. * Responsible for creating and maintaining comprehensive documentation for all phases of the Software Development Life Cycle (SDLC), including design specifications, development artifacts, testing plans, deployment guides, and pilot support materials. * May perform other job duties as assigned. What you'll need to have: * Minimum of four years of experience in financial services. * Experience as a project analyst. What would be nice for you to have: * Possesses a strong understanding of financial institution operations and business practices, including lending, accounting, ACH processing, and related functions. * Symitar database knowledge and familiarity with hierarchical database structures. * Experience with Jack Henry products. * Ability to write requirements and specifications for products that do not yet exist. * Strong knowledge of APIs and SymXchange. * Ability to work independently and collaboratively across technical and business teams to meet deadlines while handling multiple projects. * Strong verbal and written communication skills and ability to translate technical concepts for non-technical stakeholders. * Experience with JIRA, Confluence, or similar project tracking tools. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. At Jack Henry, we're seeking a Senior Network Support Engineer to become a vital part of our Enterprise Network team. In this role, you'll oversee and enhance our sophisticated network infrastructure, which spans from datacenters to millions of end-users across financial institutions. Our technology environment combines cutting-edge wired and wireless solutions, offering you a chance to innovate and excel. As a Senior Network Support Engineer, you'll manage network moves, upgrades, and incident resolution. You'll troubleshoot complex wired and wireless connectivity issues, implement network optimizations, and ensure robust, high-performing connectivity across our organization. This is an ideal opportunity for professionals eager to leverage their expertise in enterprise-scale environments and grow within a fast-paced, technology-driven organization. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Charlotte, NC; Louisville, KY; Birmingham, AL; Cedar Falls, IA; Springfield, MO; or Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Assist in maintaining and deploying multi-vendor high-availability network solutions to support enterprise and data centers environments, ensuring compliance with financial industry regulations and security standards. * Configure and maintain network devices such as routers, switches, Wireless Controllers (eg Cisco, Arista). * Support the implementation of dynamic routing and transport protocols such BGP, EIGRP, OSPF, MPLS. * Maintain and leverage network automation scripts using Python, Ansible to safely execute changes to production network devices. * Provide hardware and software support for the Wireless Environment across all Jack Henry locations. * Collaborate with cross-functional teams, including Security, Systems, and Operations, to deliver reliable and secure network services. * Utilize existing SOPs to execute disaster recovery and business continuity exercises. * Participate in capacity planning and network expansion projects, ensuring scalability and future proofing of the infrastructure to meet the growing needs of banks and credit unions. * Create and maintain detailed network documentation, including diagrams, configurations, and operational procedures. * Regularly troubleshoot, resolve network issues * Participate in on-call rotation with other members of the team * Providing guidance to junior engineers and support staff. * Stay current with emerging networking technologies and recommend improvements to enhance performance and reduce operational risk. * May perform other duties as assigned. What you'll need to have: * At least 6 years of experience in network engineering within a large enterprise environment. * Expertise in Layer 2 and Layer 3 networking protocols, including VLANs, STP, BGP, OSPF, MPLS, and Wi-Fi technologies. * Hands-on experience with network automation and scripting (eg Ansible/Python). * Familiarity with SD-WAN and cloud networking solutions (eg AWS, Azure, or Google Cloud). * Hands-on experience CLOS architecture (eg. Cisco ACI, Arista Spine/leaf). * Familiarity with Cisco ASA and Palo Alto firewalls. * Strong analytical and problem-solving skills. * Excellent communication and documentation skills. What would be nice for you to have: * Bachelor's degree in computer science, Information Technology. * Cisco CCIE or CCNP. * Datacenter or service provider routing and switching experience. * Experience creating and deploying MOPs. * Experience in the Fintech or Financial Services Sector. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

At Jack Henry, we're more than a technology company; we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people-inspired innovation, empowering financial institutions to deliver seamless, secure, and human-centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence, then we'd love to meet you. We are seeking a software engineering manager to join a new team tasked with modernizing the enterprise notification systems on our cloud platform. The ideal candidate is a strong leader with the technical knowledge to take a legacy system and bring it into the modern age. When fully organized, the team will consist of 5-8 individuals and work very closely with other teams in our Enterprise Shared Services group. This is a remote position, but candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; Springfield, MO; or Monett, MO. The salary range for this position is $112,000- $170,000. This posted salary range reflects the minimum and maximum base pay we reasonably expect to offer for this role at the time of posting. Actual compensation may vary above or below this range and is subject to change in the future. Individual pay is determined by a variety of factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, performance, work schedule, travel requirements, sales or revenue targets, and overall business needs and affordability. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Oversees the definition and documentation of business and technical design requirements. Oversees the preparation of design specifications, analysis, and recommendations. * Takes responsibility for products from conceptualization to deployment, with oversight of all elements of product including security, architecture, scalability, and performance. * Ensures all projects are delivered on time, within budget and within a high level of corporate quality standards. * Performs continuous review of technologies, industry standards, and industry-related developments and makes recommendations relative to the need for further research and associated changes. * Coordinates work and services with other IS departments, contract service providers, and vendors. * Provides consistent leadership to each individual; sets objectives; reviews performance, produces career development plans, and addresses concerns. * Serves on Product Review Committees, Technology Review Committees, and/or other committees, as required. * Plans and leads the development of new software products and/or enhancements. * Oversees the analysis, design, development, and maintenance of software solutions. * Ensures all software solutions and enhancements are fully tested, debugged, and meet product quality standards before releasing to QA. * Ensures technology solutions support the needs of the customer and/or organization. * Creates or helps create product roadmaps. * May serve as an expert on software architecture and programming principles. * Performs other duties as assigned. What you'll need to have: * A minimum of 5 years of experience in software or infrastructure engineering. * A minimum of 2 years of experience programming in .Net and/or Go. * Experience in AWS, Azure, and/or GCP. * Experience with containerization and/or continuous integration/deployment. * Experience as a manager, supervisor, or team lead. * Ability to travel up to 10% for meetings and conferences. What would be nice for you to have: * Bachelor's degree. * Experience with cloud-native infrastructure and globally distributed systems. * Experience streaming data for real-time analytics and predictive monitoring. * Experience building high-performance microservices in Go. * Expertise in building zero-downtime systems with automated retry logic and error recovery. * Experience building Open APIs, developer portals, or as-a-service products for third parties. * Experience with observability. * Experience modernizing legacy protocols into modern architectures. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. We are hiring an IT Strategic Initiatives Change Enablement Lead to serve as a key strategic partner within our IT Transformation Office. This role is essential for providing the planning, communication, and change enablement needed to drive successful adoption of the IT strategy. It will play a vital part in advancing our comprehensive IT strategy, strengthening stakeholder engagement and alignment, and enabling the Transformation Office to effectively operationalize and execute transformation‑focused initiatives. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Louisville, KY; Charlotte, NC; Springfield, MO; or Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Develops strategic change and enablement plans, tailored to executive and associate audiences, to support the adoption of IT strategic objectives and related Target Operating Model (TOM). * Develops strategic direction and content (e.g., vision materials, roadmap narratives, executive summaries) by analyzing internal adoption data and organizational trends to create content for executive audiences. * Provides flexible support to strategy operations by facilitating strategic review meetings and vetting project narratives to ensure alignment with the portfolio objectives and overall strategic goals. * Designs training and enablement programs, manages stakeholder feedback loops, and actively addresses resistance to change across business and IT units to ensure new mindsets and processes are sustained. * Works on highly complex and diverse projects and exercises independent judgment in selecting methods and evaluation criteria for obtaining solutions. * May perform other job duties as assigned. What you'll need to have: * Bachelor's degree is required, preferably in Business Administration, Communications, Organizational Development (or Information Technology), or a related field. * Minimum of 9 years of experience in Organizational Change Management, Strategic Planning, IT Program Management, Strategic Communications, or IT Governance. What would be nice for you to have: * Serves as a Subject Matter Expert (SME) with in-depth knowledge of Organizational Change Management (OCM) frameworks, portfolio management principles, and governance frameworks to drive company objectives. * Exercises independent judgment and superior analytical skills to resolve unique, high-stakes strategic issues; translates complex data and situation analysis into compelling strategic narratives for executive audiences. * Expertise in managing diverse, high-impact projects under aggressive deadlines, with autonomy over methodology and evaluation criteria. * Exceptional negotiation and stakeholder engagement skills, with a focus on overcoming resistance to change and mentoring peer groups. * Technical credibility rooted in 5+ years of direct experience with IT, Engineering, or Architecture functions - specifically within areas such as cloud computing, infrastructure consolidation, or application rationalization. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. Jack Henry's Financial Crimes Solutions team is growing fast, and we are seeking a Senior Technical Support Representative to provide ongoing support for clients using our cutting-edge fraud prevention and compliance solutions. The Senior TSR will deliver top-tier technical assistance and ensure clients can maximize the potential of our solutions. The ideal candidate will be a tech-savvy, customer-focused, senior level Technical Support professional who is proficient in SQL and cloud platforms. The Senior TSR will provide critical post-implementation support, troubleshoot complex technical issues, manage data processes, and ensure clients experience seamless day-to-day operations. SQL expertise is essential, as this hire will be responsible for writing custom queries, analyzing data discrepancies, and optimizing system performance. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Charlotte, NC; Birmingham, AL; or Louisville, KY. This position is not eligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Monitors daily extract, transform, and data load processes for customers * Works to resolve issues promptly to ensure data accuracy and completeness * Provides troubleshooting and issue resolution via case or phone according to service level standards * Collaborates with internal Jack Henry partners and customers to resolve issues * Adheres to documented departmental and corporate standards * May perform other job duties as assigned What you'll need to have: * 6 years of experience in a technical support role * 4 years of experience writing queries for research in SQL Server or PostgreSQL * 2 years of experience with Azure including Azure Data Factory or SQL Server Integration Services or other similar cloud technologies * Experience researching, analyzing, and resolving complex problems * Excellent communication, customer interaction, organizational, and time management skills * Ability to serve in an after-hours on-call rotation What would be nice for you to have: * Experience working in fraud or AML compliance within a financial institution * Experience working with bank or financial data and data relationships * Bachelor's degree in a technical discipline * Experience with network troubleshooting If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDTech

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. Join Jack Henry as a Programmer Analyst and Make an Impact from Day One Are you ready to bring your programming expertise to a team that powers the heart of banking technology? Jack Henry is seeking a Programmer Analyst to join our dynamic Implementation Team, supporting our flagship core processing platforms-SilverLake and 20/20. In this role, you'll be at the forefront of transforming customer data, converting it seamlessly into our SilverLake and 20/20 databases. You'll also dive into code-resolving bugs, correcting errors, and enhancing base functionality to ensure smooth installations and optimal performance. This role blends the excitement of extensive travel to customer sites nationwide with a hands-on environment and that allows you to see your work come to life in real-time. This is your opportunity to make a meaningful impact. This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham AL, Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville KY; Springfield, MO; or Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Develops programming code for new and/or existing software enhancements. * Devises block diagrams, logic procedures and prepares flowcharting. * Troubleshoots and debugs existing code. * Tests code and fixes to ensure quality. * Develops conversion and system implementation plans; implements newly created code and fixes into existing software. * Provides programming support for various interfaces. * Keeps customers informed of all enhancements, troubleshooting, and fixes; may assist the customer in determining if and how system enhancements may improve process flow and business function. * Creates all programming documentation; may include defining the system and functional requirements of the product * May complete project bids and/or work effort estimates. Interacts with customers to gather system requirements. * May perform other job duties as assigned. What you'll need to have: * Minimum 18 months of experience in any programming language acquired through education and/or professional job experience * This position entails 50% travel for software implementations, typically involving up to two trips per month. Each trip may last between 5 to 9 days. * Ability to work extended hours that will include nights and weekends during the install. What would be nice for you to have: * Associates or Bachelor's degree is preferred. * Experience with one or more programming languages: RPGLE, CLLE & SQL. * Banking industry experience. * Experience with Silverlake or 20/20. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. Are you passionate about accounting and technology? Do you thrive on problem-solving and enjoy working with clients face-to-face? If so, this could be the perfect role for you! We are looking for a General Ledger Application Analyst to join our dynamic Implementations team. This isn't a typical support role-it's an exciting opportunity to work directly with credit union executives and accounting teams to implement Symitar as their core platform. From handling all GL aspects of Symitar-including complex GL Mapping, AP, checks, and GL translation tables-to managing conversions, merger projects, and providing GL training, you'll play a critical role in ensuring successful transitions. Plus, if you like traveling and collaborating with innovative teammates, you'll love being part of this group that combines independence with teamwork to deliver exceptional client experiences. This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO; Birmingham, AL; Louisville, KY; Charlotte, NC. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). The salary range for this position is $48,350- $72,450 and will be determined based on location and experience level. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Analyzes the customer's existing products/processes and consults with customer to map existing system to the JH product. * Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation. * Oversees/performs system set-up for customer (i.e. parameter and general ledger set-up, updating job files for processing, etc.). * Provides software support/guidance by answering questions on function, features and usage of software products. Support may be at the customer site or remote. * Communicates the customer's needs/expectations with programmers, other team members, and team leader. * Maintains effective communication with customer throughout entire project/case. * Prepares clear, step-by-step technical guides for batch processing and system workflows. * Provides onsite training and testing during the conversion process. * May perform other job duties as assigned. What you'll need to have: * At least 18 months of hands-on experience in GL accounting, data mapping, or system/software implementation gained through professional work or educational projects. * Ability to travel up to 30% for client implementations. Typical trips last 6-10 days, with 2-3 trips per project and an average of 7-10 trips annually. These engagements are dynamic and may include extended hours, nights, and weekends during critical phases. * Must possess exceptional communication skills as you'll consult with client executives and leaders, guide decision-making, and deliver impactful training sessions on our systems. * Must have a strong customer service mindset with the ability to think critically and resolve challenges quickly. * Must be a proactive self-starter who's eager to learn, adapt, and grow within a collaborative team environment. What would be nice for you to have: * Associate or bachelor's degree preferred. * A basic understanding of General Ledger structures, double-entry accounting, and financial reporting requirements. The ability to explain accounting concepts (like T-charts) in easy-to-understand language. * Symitar front- and/or back-office experience, including GL entry, Accounts Payable, or Fixed Assets. * General knowledge or understanding of financial institutions or credit union operations, procedures including concepts and structures. * General Knowledge of Jack Henry or competitor's products, solutions and application functionality. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDNonTech

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. As Software Engineer III and key player in our mission to combat financial crimes, you will be at the forefront, providing top-notch engineering support for our cutting-edge suite of fraud/AML products. You will work closely with our primary support team, researching and diagnosing customer technical issues and delivering code for resolutions which delight our customers. But that's not all-your creativity will shine as you contribute to operational process improvements, crafting software enhancements and automation that takes our implementation and product support to the next level. This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Louisville, KY; Charlotte, NC; or Birmingham, AL. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. This position is not eligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). What you'll be responsible for: * Completing product research, bug verification, and bug resolution * Performing system analysis and programming activities which may require researching and timely, effective, and quality delivery of software into production * Automating and streamlining operational workflows * Collaborating with QA team to ensure timely delivery of high-quality products * Considering how code changes will affect end users and support personnel * Adhering to documented departmental and corporate standards * May represent team in cross-team meetings and discussions * May perform other job duties as assigned What you'll need to have: * Minimum of 4 years of experience in C# or Java software development * Experience with database technologies (SQL Server, PostgreSQL) * Experience working with bank or financial data and data relationships * Experience with Azure Data Factory or SQL Server Integration Services or other similar cloud technologies. * Experience in a customer-facing or customer service role. What would be nice for you to have: * Bachelor's degree in Software Engineering or Computer Science. * Experience with GitHub / Azure DevOps. * Experience in Agile or Scrum environments. * Experience with network troubleshooting. * Experience working with operations and/or implementations teams. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDTech

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. The Applications Trainer will be responsible for providing training courses to customers and employees who are undergoing a product installation/conversion, as well as those who request continuing education. Therefore, in this role you would act as a continuous resource for institutions throughout their learning journey. Training courses and workshops are conducted either at a customer's location, via internet-based or other eLearning means, or at a Jack Henry location. This position offers remote flexibility within a 70-mile radius of any of our office locations in Allen, TX; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; Springfield, MO; or Monett, MO. The salary range for this position will be between $50,000 - $70,000/year and will be determined based on location and experience level. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Designs and delivers software and service training courses or workshops. Creates, designs, and customizes curriculum and procedures for each customer situation, and may consult with the customer for appropriate customization. * Spends time preparing selected training materials and environment for use during live and web-based training sessions. * Tests and maintains software for training purposes. * Provides customer follow-up during training. Acts as knowledge contact for customers during project. * Makes changes to curriculum based on customer feedback and needs assessment. Assesses the quality of training formats and/or procedures. * Seeks increased knowledge of features and functions of products and services. Increases knowledge of current training techniques and practices. Keeps current on product changes, upgrades, and industry trends. * Prioritizes tasks and documents problems. * May participate in user conferences. * Supports, trains, and assists less experienced peers. * May perform other job duties as assigned. What you'll need to have: * 4 years of experience in software applications training or educational design. * Ability to travel 35% of the time. What would be nice for you to have: * Associate's degree preferred. * Training certification preferred. * Has a wide range of experience and able to resolve complex issues. Works on complex and diverse projects. Analysis requires an in-depth evaluation of variable factors. Exercises good judgment in selecting methods, techniques and evaluation criteria for obtaining solutions. * Excellent knowledge of the financial industry. * Excellent knowledge of Jack Henry products. * Excellent knowledge of Microsoft Office, digital-based training tools, and a tutorial building software. * Able to design and deliver software applications training. * Able to meet aggressive deadlines. * Strong communication, customer interaction, project management, and public speaking skills. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. We're seeking a motivated individual who loves to travel and is excited to join our team of General Ledger Application Analysts. In this role, you'll serve as a key liaison between our bank clients and the software installation team, traveling across the country to support the implementation of new or enhanced software applications. You'll be responsible for guiding clients through every stage of the process-from pre-installation planning and coordination, to hands-on installation, training, and post-installation support. This position requires extensive overnight travel to customer locations throughout the United States and is ideal for someone who thrives in a client-facing environment and enjoys being on the move This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham AL, Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville KY; Springfield, MO; or Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Implementation, design, and training of the General Ledger Application. * Consulting with banking client to design parameter set, assisting bank with validation of data conversion, training on General Ledger applications. * Communicate with other application analysts and programmers to analyze and audit transactions flowing through the core systems. * The successful candidate will travel with a conversion team to the customer site for software setup, training, conversion, and implementations. * Analyzes the customer's existing products/processes and consults with the customer to map the existing system to the JHA product. * Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation. * Oversees/performs system set-up for customers (i.e., parameter set-up, creates job files for processing, etc.). Ensures related business processes will run on software. * Provides software support/guidance by answering questions on function, features, and usage of software products. Support may be at the customer site or remote. * Communicates the customer's needs/expectations with programmers, other team members, and team leaders. * Maintains effective communication with customers throughout the entire project/case. * Identifies/maintains customer issues and ensures proper resolution. Maintains customer issue list by application and ensures all are forwarded to the appropriate personnel for resolution. * Prepares training materials and documentation for customers and internal users. * May perform other job duties as assigned. What you'll need to have: * A minimum of 18 months of working in a financial institution with general ledgers or accounting-related operations working with general ledgers. (professional or educational experience). * This position entails 50-60% travel for software implementations, typically involving up to two trips per month. Each trip may last between 5 to 9 days. * The ability to work extended hours that include nights and weekend as needed. What would be nice for you to have: * Previous bank data conversion experience. * Silverlake or 20/20 experience. * Bachelor's degree within Finance or Accounting. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDNonTech

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. Do you have strong analytical skills? Do you enjoy training? Do you like traveling? If so, this may be the job for you. Our Credit Union Core Implementation team has a current opening for an Application Support Analyst. This is not a support role but an implementations position. Our Application Support Analyst works directly with credit union executives and back-office staff to setup Episys as their core banking software. The analyst is responsible for traveling to clients' sites to setup/train and test the new system environment and ensure the client is ready for their transition to Episys. About Our Team The Implementations Core Analyst team is a group of 10 innovative, and fun individuals who work independently on Implementation projects but who collaborate with other project team members to ensure the success of their conversion projects. In addition to the work they do on conversion projects, the application analysts work with existing Episys clients on Implementation projects to improve the use of their core system. As a JH associate you are more than just an employee, you are a valued member of the organization that is dependent on you and your success! JH stresses a company culture that encourages you to think outside the box and to grow in your professional career. As a JH employee you will enjoy a casual and relaxed work environment, excellent benefits and a generous PTO plan that allows you to maintain a work life balance. This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO, Louisville, KY, OR Charolotte, NC. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Analyzes the customer's existing products/processes and consults with customer to map existing system to the JHA product. * Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation. * Oversees/performs system set-up for customer (i.e., parameter/default set-up, creates job files for processing, etc.). Ensures related business processes will run on software. * Provides software support/guidance by answering questions on function, features and usage of software products. Support may be at the customer site or remote. * Communicates the customer's needs/expectations with programmers, other team members, and team leader. * Maintains effective communication with customer throughout entire project/case. * Identifies/maintains customer issues and ensures proper resolution. Maintains customer issue list by application and ensures all are forwarded to the appropriate personnel for resolution. * Prepares training materials and documentation for customers and internal users. * Provides onsite training and testing during the conversion process. * Provides training to less experienced peers. * May perform other job duties as assigned. What you'll need to have: * Minimum of 4 years of Credit Union experience in the front/back office. * Must be able to travel up to 30%. What would be nice for you to have: * Associate or bachelor's degree. * Strong written and verbal communication skills. * Episys front and/or back-office experience. * Developing professional expertise. Works on non-complex projects with no supervision and/or moderately complex projects with supervision/ technical assistance. Exercises judgment within defined procedures and practices. * General knowledge in the following areas: * Financial/credit union or related industry. * JH products, equivalent competitor products, and understanding of application functions. * General knowledge of applications including Microsoft Suite products. * General knowledge in Credit union business operations and procedures including concepts, structures, etc. * Able to: * Analyze/convert customer information and processes for setup in JH system. Analyze business information and processes. * Train customers to use JH software. * Work with all levels of personnel and communicate complex information in user-friendly terms. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.