20-20 Technologies jobs in Louisville, KY - 24 jobs
Retail Mobile Sales Associate
2020 Mobile Corp 3.6
2020 Mobile Corp job in Louisville, KY
Job DescriptionSalary: $11.00-$13.00 DOE
Full-Time or Part-Time | Onsite
Join 2020 Mobile Corp, a Boost Mobile Platinum Retailer!
Are you passionate about mobile technology, enjoy connecting with people, and learning new skills? If YES, we encourage you to apply for the position of Retail Mobile Sales Associate!
We provide complete training and on-the-job support from day one!
About Your Role
Our Mobile Sales Associates are tasked with providing outstanding customer experiences here at 2020 Mobile Corp, meeting the needs of our Boost Mobile customers by introducing and providing solutions to their telecommunication needs.
The Mobile Sales Associate will take part in outbound activities that market the Boost Mobile brands and products to bring in new customers, plus continue to maintain relationships with existing customers. Our sales team members receive new employee and ongoing training, so they are prepared to answer questions and offer outstanding customer service.
What Will Make Us Really Love You
Excellent written and verbal communication skills.
Professional, energetic, and positive attitude.
The ability to multitask, be detail-oriented, and problem-solve.
Previous experience working in the wireless retail industry.
Bilingual candidates are highly encouraged to apply.
What You'll Do
Approach all encounters with guests, staff, and employees in a friendly, and service-first manner. A primary function of a Mobile Associate is to cultivate positive relationships with valued customers.
Comply with company standards and regulations.
Always maintain a friendly and warm demeanor.
Answer all calls coming through the telephone system.
Handle requests and questions about services and products.
Maintain high standards of personal appearance and grooming.
Establish and maintain good communication with co-workers and team leaders.
Be aware of all pricing, products, and special promotions, and upsell when possible.
Operate all relevant aspects of the sales systems.
Execute sales vs. goal objectives as presented by management.
Ensure compliance and completion of daily, weekly, monthly sales goals and checklists.
Participate in special events and other marketing events representing Boost Mobile.
Strive to optimize the time on shift regardless of the customer traffic learn more, ensure the store is clean and presentable. Reach out to the District Manager requesting additional duties stretch your potential.
Assist in other tasks, duties, or projects as assigned by management.
What You'll Need
Must be at least 18 years of age.
6 months+ of work experience in a customer service/or sales experience in a retail environment.
Basic knowledge or experience using computers and mobile phones.
Ability to maintain confidentiality and handle sensitive information.
Legally authorized to work in the United States.
Bilingual in Spanish/English
High school diploma/GED.
Physical Demands: Must be able to stand for long periods of time on the sales floor.Must be able to move and/or lift up to 15 pounds.Retail employees are regularly required to talk and hear; frequently required to stand, walk, and use their hands and fingers to handle objects, feel, and operate a computer. They are occasionally required to reach with their hands and arms, climb or balance, carry, stoop, kneel, or crouch, and perform repetitive motions, including reaching overhead and typing.
Compensation
$11.00 - $13.00 per hour DOE. The base pay does not factor in an aggressive commission program when goals and objectives are met. The compensation that is offered to a successful candidate will depend on the candidates skills, qualifications, and experience.
Health Benefits: The company offers Medical, Dental, Vision, and Life insurance programs for Full-Time employees.
Employee Discounts:Phone devices & Accessories
More About Our Company
2020 Mobile Corp is one of the largest Platinum Branded Partner for Boost Mobilewith over 200 locations nationwide and growing. 2020 Mobile Corp was founded with a revolutionary spirit and uncommon fondness for the wireless retail industry. Our goal is simple: to offer our customers exceptional service by ensuring our employees work in a career and for a company they love. We believe that when our employees are happy with what they do, the support and satisfaction they receive is passed on to our customers.Learn more and view privacy policies at***********************
2020 Mobile Corp is an Equal Opportunity Employer. We're committed to providing equal employment opportunities (EEO) to all candidates, without discrimination based on race, religion, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local laws, including Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA). Following the Immigration Reform and Control Act of 1986, all new hires must verify their identity and eligibility to work in the United States.
Note: This job ad/description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.
(Applicant Legal Notices and Postings (Know Your Rights, FMLA, Polygraph, E-Verify)
$11-13 hourly 28d ago
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Samsung Market Sales Manager
2020 Companies 3.6
2020 Companies job in Simpsonville, KY
Job Type: Regular 2020 Companies has partnered with Samsung Electronics America to hire a full-time Market Sales Manager! Are you a sales dynamo with an unwavering passion for technology and a proven ability to build rapport with people? Do you excel in environments where your relentless pursuit of excellence can drive meaningful results? Do you relish the challenge of developing and executing customized sales strategies that maximize sales success within your assigned market? If so, Samsung is seeking an exceptional Market Sales Manager to join our energetic team.
In this role, you will be the face of Samsung, directly engaging with consumers and showcasing the latest innovative technologies in your market. Your mission is to transform product demonstrations into captivating experiences, igniting consumer enthusiasm, and deliver sales growth in your assigned market.
What's in it for you?
* Competitive hourly rate, paid weekly
* Hourly pay starting at $26.00+ depending on experience and geographic market location
* Bonus paid quarterly based on set objectives
* Paid travel and mileage when physically visiting stores
* Next day pay on-demand with DailyPay
* Eligible for medical, dental, vision benefits
* Eligible for 401k with company matching
* Paid time off
* Paid training completed virtually on personal computer
* Scholarship opportunities
* Employee Assistance Program
About 2020 Companies
At 2020 Companies, we work for you. As a long-standing partner with Samsung Electronics and various other clients in the wireless and consumer electronics sectors, we provide talent who personally connect with our consumers by inspiring participation, creating a memorable brand experience, and influencing future purchase decisions to form forever-customers.
Job Description:
Deliver Exceptional Sales Performance:
* Achieve and exceed market sales targets through effective communication, problem-solving, and relationship-building
* Identify and nurture sales opportunities, proactively approaching customers and converting their interest into purchases
* Analyze sales data to identify trends and areas for improvement, continuously optimizing sales strategies
Proactively Engage Consumers:
* Engage customers in conversation, actively listening to their needs and interests to tailor product recommendations
* Create a positive and memorable experience for each customer, fostering brand loyalty and encouraging repeat business
* Identify and recommend Samsung product solutions that align with each customer's specific needs and preferences
Demonstrate Extensive Product Knowledge:
* Develop a deep understanding of Samsung's entire Digital Appliance product line, including features, benefits, and competitive differentiators
* Schedule and facilitate sales and product training with front line store associates and managers
* Maintain up-to-date knowledge of promotional campaigns, discounts, and exclusive offers to effectively communicate these incentives to customers
* Complete Merchandising Projects as assigned within timeline and prioritization
Provide Valuable Insights to Enhance the Customer Experience:
* Proactively seek and stay informed about emerging technologies and trends to enhance your product expertise
* Gather feedback from customers during interactions, identifying areas where Samsung can improve its products, services, and overall customer experience
* Submit insightful competitive insights to leadership, providing actionable recommendations to enhance the customer experience and drive sales growth
* Implement and maintain Samsung merchandising displays across the market
* Implement Samsung merchandising plans in your market with precision and timeliness, ensuring seamless collaboration with retail partners
* Proactively communicate critical merchandising challenges and opportunities to leadership, fostering informed decision-making
* Gather and analyze competitor merchandising strategies, providing valuable insights to inform Samsung's competitive edge
Performance Measurements:
* Meet or exceed sales goals
* Meet or exceed weekly in store time goals
* Achieve prescribed training targets
* Visit multiple store locations on a daily and weekly basis
* Effectively execute sales activities inside each location during all visits
* Effectively demonstrate an on-going ability to establish, maintain and influence business relationships with merchant store and district leadership
* Record and maintain appropriate documentation for each visit
Qualifications:
* High school diploma or equivalent required; Business degree preferred
* Six (6) months prior experience in sales, promotion, brand advocacy
* Demonstrated knowledge of products and services
* Must have and maintain reliable transportation and state-required minimum liability automobile insurance coverage
* Ability to travel within a 50-mile radius of home
* May be required to lift, carry, and move objects, such as boxes, equipment, and furniture
* May be required to push and pull objects, such as carts and pallets
* Excellent communication, presentation, interpersonal, and problem-solving skills, and ability to consistently showcase poise and professionalism
* Impeccable integrity and commitment to customer satisfaction
* Ability to multi-task in a fast-paced, retail team environment
* Flexibility in schedule to work weekend or non-standard shifts
* Autonomous: able to work without direct supervision
* Problem Solver: likes to bring solutions to existing opportunity areas
* Values and creates a winning culture with influence
* Strong written and verbal communication skills while being quick on responses
* Ability to build and maintain strong personal relationships
* Has a "do whatever it takes" attitude and positive mindset
* Passionate about engaging consumers and showing off client's products
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
$26 hourly Auto-Apply 34d ago
Technical Support Representative III - Digital Banking
Jack Henry & Associates Inc. 4.6
Elizabethtown, KY job
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
We are looking for a Technical Support Representative will be joining our Digital Banking team and will be responsible for the day-to-day care and nurturing of customer relationships post implementation. You will be their voice to internal teams and will act as an advocate and extension of their team. You will serve as the primary point of contact for any support requests and any product application/service support for our customers. Your main goals are to mobilize resources internally to meet customer needs, prioritize incoming requests, and sustain customer satisfaction and loyalty.
We are seeking candidates who have a history of working with Financial Institutions, banks, or credit unions, who enjoy researching issues and getting to the bottom of a problem. We're also looking for people who are passionate, friendly, and capable of building relationships with our Financial Institutions while working independently in a remote work environment.
This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Louisville, KY; Birmingham, AL; Charlotte, NC; Springfield, MO; or Monett, MO.
The salary range for this position is $48,350- $67,869 and will be determined based on location and experience level.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
* Provide level one troubleshooting. Accurately assess the customer's product issue or problem. Ask the user well thought out or detailed questions and carefully listens to the user's response to fully comprehend the need, product issue, and best avenue for resolving the problem.
* Research customer problems/issues to increase personal knowledge and familiarity with the supported product and to provide the highest level of support possible. Keeps current on most recent changes and/or upgrades.
* Identify and resolve application and service issues and any other questions that may arise. Answer general application questions.
* Provide appropriate personnel a precise understanding of user's issues when the problem needs to be escalated to a higher level.
* Monitor incoming cases and emails and resolves in accordance with Service Level Standards (SLS). Uses available support tools to assist the customer and/or recreate the issue.
* Participate in training programs to continuously improve product knowledge and service skills.
* May perform other job duties as assigned.
What you'll need to have:
* Combined 4 years of onsite/phone customer support OR technical customer support experience within banking, digital banking (Mobile/Web Applications), or Credit Union environments.
* Experience working or supporting customers through case management tools/software such as Salesforce, ServiceDesk, Jira, Or JSource.
* Ability to work an eight-hour shift Monday through Friday between the hours of 7:00 am to 7:00 pm CT.
* Ability to assist with rotating on-call duties approximately once a quarter.
What would be nice for you to have:
* Bachelor's Degree with focus on Banking, Accounting, Finance, or Business.
* Experience with relational database research and writing SQL queries.
* Experience with database research and implementations including working with XML files/Logs.
* Experience with observability/search technologies such as Datadog and/or Elasticsearch.
* Working knowledge of system integrations such as APIs (executing requests and interpreting documentation).
* Experience in Software Implementation.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
$48.4k-67.9k yearly 19d ago
Business Analyst Intern (Enterprise Payment Operations) - Summer 2026
Jack Henry & Associates Inc. 4.6
Louisville, KY job
At Jack Henry, we deliver technology solutions that digitally transform and empower community banks and credit unions to provide enhanced, streamlined experiences for their customers and members. Our best-in-class products are just the beginning as we lay the groundwork for the future of digital banking and payments. We hope you'll join us.
The Operations Business Analyst Intern will play a key role in ensuring the smooth and accurate execution of core business processes for the EPS Operations team. You'll be the linchpin connecting Sales, Implementation, and Billing, ensuring our critical Remit platform projects move efficiently from contract to revenue.
Your work will include reviewing customer contracts, setting up implementation projects, maintaining data integrity within our CRM system, and triaging incoming operational cases. You'll also contribute to special projects focused on improving overall operational efficiency and effectiveness. If you're passionate about process improvement and thrive in an upbeat, supportive atmosphere, this is the role for you!
Interns at Jack Henry earn $25.00 per hour and work a full-time schedule of 40 hours per week, Monday through Friday.
The Summer 2026 Internship Program will run from June 1 through August 7, 2026.
This position is based out of one of our designated hub locations: Charlotte, NC · Allen, TX · Springfield/Monett, MO · Louisville, KY · Cedar Falls, IA · Birmingham, AL
What You'll Be Responsible For
* Streamlining the Sales-to-Implementation handoff for Remit platform projects, including a meticulous review of executed customer contracts for accuracy and completeness.
* Conducting a CRM data audit to ensure implemented Remit products are accurately marked within the Customer Relationship Management system, maintaining data integrity.
* Liaising with Implementation and Billing teams to confirm customers are invoiced correctly and promptly once project implementations are complete.
What You'll Need to Have
* Pursuing a degree in Business Administration, Project Management, or Business Analytics.
* Demonstrated foundational knowledge or early experience in relevant areas (e.g., researching and writing reports, documenting processes, project or event execution).
* Must be a U.S. citizen and not require sponsorship for employment authorization now or in the future.
What Would Be Nice for You to Have
* A process-driven mindset with a passion for continuous improvement.
* Exceptional communication skills (written and verbal) for clear cross-functional collaboration.
* Strong attention to detail and a commitment to data accuracy.
* Proven ability to manage changing priorities and work effectively under strict deadlines.
Why Jack Henry?
At Jack Henry, our culture is built on a simple but powerful motto: "Do the right thing, do whatever it takes, and have fun." This isn't just a tagline-it's the foundation of how we work, collaborate, and grow together.
As an intern, you'll have the opportunity to launch your career in a meaningful way. Our 10-week summer internship program* offers hands-on experience with real projects that align with our business priorities and shape the future of financial technology. You'll work alongside innovative teams, gain exposure to executive leadership, and receive mentorship designed to support your personal and professional development.
From strategic insights to impactful solutions, your contributions will matter-and you'll be part of a company that values integrity, curiosity, and connection.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it's because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success.
We're proud to foster an environment where inclusion, sustainability, and community impact are more than values-they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger.
Jack Henry is an equal opportunity employer and is committed to providing equal opportunity in all employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities. We welcome all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military or veteran status, or any other status protected by local, state, or federal law.
No one will be subject to-and Jack Henry prohibits-any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be made during the interview process at any time.
$25 hourly 49d ago
Technical Operations Manager
Jack Henry & Associates Inc. 4.6
Louisville, KY job
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
The Senior Operations Manager manages two or more of the following areas, including but not limited to: successful implementation of products and services, technical support of products and services, and solutions consulting and/or software application release.
This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Charlotte, NC; Birmingham, AL; or Louisville, KY.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
This position is not eligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).
What you'll be responsible for:
* Through subordinate managers, the Senior Operations Manager:
* Oversees accurate and timely installations of new or enhanced products and services. Ensures installations meet customer expectations and are in accordance with contract terms and conditions.
* Oversees post-sales technical product support activities and facilitates resolution of technical problems on any and all products.
* Ensures all questions regarding functionality are thoroughly researched and resolved.
* May oversee the release of new software products to user base.
* May oversee customer consulting or custom project activities.
* May support the sales process with pertinent information such as quotes, installation dates, and may participate in sales meetings.
* May perform other job duties as assigned.
What you'll need to have:
* Minimum of 7 years of experience in Information Technology, IT Operations and/or within the Financial Services industry.
* Minimum of 4 years of experience in a leadership role within an operations department
* Previous technical experience and background in a Microsoft or cloud environment.
* Experience managing P&L budget.
* Excellent communication and customer interaction skills.
What would be nice for you to have:
* Excellent knowledge of financial industry.
* Able to oversee a successful implementation.
* Able to oversee outstanding post-sales support of products and services.
* Able to function in a fast-paced, demanding environment with multiple priorities.
* Able to ensure customers receive outstanding customer service.
* Bachelor's degree preferred.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
$57k-80k yearly est. 6d ago
Data Scientist (Mid-Senior Level)
Jack Henry & Associates Inc. 4.6
Louisville, KY job
At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.
The Data Hub team is central to this mission. We are responsible for building and maintaining Data Hub, our strategic data marketplace powered by Google BigQuery. This marketplace enables us to provide our customers with a rich, curated data set serving as the foundation for our next-generation analytics and AI/ML capabilities.
We are seeking a talented data scientist to join our team! This individual will assist with evaluating and broadening our data infrastructure, collaborate across product groups and departments internally, and help us turn customer data into transformative insight. The growth potential is limitless, particularly as our machine learning capacity grows. The ideal candidate is knowledgeable, creative, and collaborative, and can communicate how data can make a big impact.
This is a remote position, but candidates must live within approximately a 70-mile radius of our office locations in: Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; and Springfield/Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
Salary range for this position is $90,000-170,000, depending on candidate experience and geographic location.
This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).
What you'll be responsible for:
* Performs and may lead data onboarding, integration, and curation activities to transform raw enterprise data into a valuable, organized asset.
* Designs, develops, and implements robust data models within Looker and BigQuery, specifically for our JH Insights application.
* Applies rigorous data validation techniques and quality checks to ensure the accuracy, consistency, and reliability of data.
* Transforms raw data into meaningful features suitable for both analytical dashboards and the development of future AI/ML models.
* Prepares and cleans complex datasets for machine learning initiatives, including data normalization, outlier detection, and feature selection.
* Performs exploratory data analysis to uncover trends, patterns, and anomalies, translating complex findings into clear, actionable insights.
* Collaborates cross-functionally with data engineering, product management, and business analysts to define requirements and deliver solutions.
* Creates and maintains comprehensive technical documentation for data definitions, transformations, and models.
* May lead data-driven projects, mentor less experienced team members, and help shape technical direction.
* Other duties as assigned.
What you'll need to have:
* Minimum of 4 years of progressive experience in a data science or data analyst role.
* Minimum of 2 years of experience with Python and SQL in a data-related capacity.
* Experience with any or all of Snowflake, BigQuery, Microsoft Fabric, or Redshift for data warehousing.
* Experience with Dataflow, Airbyte, Airflow, or dbt for data movement.
* Experience collaborating with various stakeholders such as product management, data engineering, and business analysts.
* Experience designing and implementing complex data models in cloud data warehouses.
* Understanding of machine learning concepts, algorithms, and their practical application.
* The ability to lead projects, work independently on complex issues, and translate business problems into data-driven solutions.
* Ability to travel up to 10% for business meetings and conferences.
What would be nice for you to have:
* Master's degree or Ph.D. in a quantitative field.
* Experience with big data processing frameworks and technologies.
* Experience with Looker or similar tools for data exploration, dashboard creation, and LookML development.
* Experience with data visualization tools like Tableau or Power BI.
* Excellent problem-solving skills and a strong sense of ownership over your deliverables.
* Experience in Finance, Banking, or Credit Unions
* Experience delivering formal presentations.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
$90k-170k yearly 4d ago
Hardware Product Specialist
Jack Henry & Associates Inc. 4.6
Louisville, KY job
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
A dedicated individual with the ability to quickly learn new processes and excellent problem-solving skills with follow-through. A general knowledge of IBM hardware, JH Solutions and sales tools and processes is beneficial. Ability to communicate and work effectively and efficiently with team members and clients. Standard business hours are Monday-Friday, 8am-5pm with additional time as needed for sales opportunities.
This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Cedar Falls, IA; Charlotte, NC; Louisville, KY; Lenexa, KS; Springfield, MO; or Monett, MO.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
* Attend pre-sales meetings with Sales Reps and prospective customers to gain an understanding of customer needs and proposed solutions.
* Facilitates the standardization of product offerings by creating specialized orders using information from sales, internal JHA contacts, customers, and vendors when standard products offered do not meet the current customer's need.
* Utilizes IBM tools to generate quotes and assists with sales proposals by providing hardware quotes for contract generation.
* Reviews products sold for accuracy and transfers information to Order Entry in a timely and accurate manner.
* Plans for delivery, installation, and configuration of hardware including power requirements, cable requirements, and environmental requirements.
* Assists customers in resolving product issues such as inaccurate orders, hardware defects, installation problems, etc.
* Maintains hardware and technical knowledge including information from IBM such as programming changes and offerings. Keeps current on all pricing, product changes, and promotional opportunities.
* May perform other job duties as assigned.
What you'll need to have:
* Minimum of 2 years of experience in hardware related sales or support.
What would be nice for you to have:
* Developing professional expertise. Works on non-complex to moderately complex projects. Exercises judgment within defined procedures and practices.
* General knowledge of IBM hardware product offerings.
* General knowledge of JHA products and services.
* Able to identify required hardware for all assigned proposals.
* Able to generate quotes using IBM tools.
* Able to support the delivery, installation and configuration of hardware.
* Able to resolve product issues.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
$40k-70k yearly est. 12d ago
Sr. Enterprise Network Engineer
Jack Henry & Associates Inc. 4.6
Louisville, KY job
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
At Jack Henry, we're seeking a Senior Network Support Engineer to become a vital part of our Enterprise Network team. In this role, you'll oversee and enhance our sophisticated network infrastructure, which spans from datacenters to millions of end-users across financial institutions. Our technology environment combines cutting-edge wired and wireless solutions, offering you a chance to innovate and excel.
As a Senior Network Support Engineer, you'll manage network moves, upgrades, and incident resolution. You'll troubleshoot complex wired and wireless connectivity issues, implement network optimizations, and ensure robust, high-performing connectivity across our organization. This is an ideal opportunity for professionals eager to leverage their expertise in enterprise-scale environments and grow within a fast-paced, technology-driven organization.
This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Charlotte, NC; Louisville, KY; Birmingham, AL; Cedar Falls, IA; Springfield, MO; or Monett, MO.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
* Assist in maintaining and deploying multi-vendor high-availability network solutions to support enterprise and data centers environments, ensuring compliance with financial industry regulations and security standards.
* Configure and maintain network devices such as routers, switches, Wireless Controllers (eg Cisco, Arista).
* Support the implementation of dynamic routing and transport protocols such BGP, EIGRP, OSPF, MPLS.
* Maintain and leverage network automation scripts using Python, Ansible to safely execute changes to production network devices.
* Provide hardware and software support for the Wireless Environment across all Jack Henry locations.
* Collaborate with cross-functional teams, including Security, Systems, and Operations, to deliver reliable and secure network services.
* Utilize existing SOPs to execute disaster recovery and business continuity exercises.
* Participate in capacity planning and network expansion projects, ensuring scalability and future proofing of the infrastructure to meet the growing needs of banks and credit unions.
* Create and maintain detailed network documentation, including diagrams, configurations, and operational procedures.
* Regularly troubleshoot, resolve network issues
* Participate in on-call rotation with other members of the team
* Providing guidance to junior engineers and support staff.
* Stay current with emerging networking technologies and recommend improvements to enhance performance and reduce operational risk.
* May perform other duties as assigned.
What you'll need to have:
* At least 6 years of experience in network engineering within a large enterprise environment.
* Expertise in Layer 2 and Layer 3 networking protocols, including VLANs, STP, BGP, OSPF, MPLS, and Wi-Fi technologies.
* Hands-on experience with network automation and scripting (eg Ansible/Python).
* Familiarity with SD-WAN and cloud networking solutions (eg AWS, Azure, or Google Cloud).
* Hands-on experience CLOS architecture (eg. Cisco ACI, Arista Spine/leaf).
* Familiarity with Cisco ASA and Palo Alto firewalls.
* Strong analytical and problem-solving skills.
* Excellent communication and documentation skills.
What would be nice for you to have:
* Bachelor's degree in computer science, Information Technology.
* Cisco CCIE or CCNP.
* Datacenter or service provider routing and switching experience.
* Experience creating and deploying MOPs.
* Experience in the Fintech or Financial Services Sector.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
$73k-97k yearly est. 7d ago
Senior Director of Technical Product Management
Jack Henry & Associates Inc. 4.6
Louisville, KY job
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
Join us as the Senior Director of Technical Product Management and lead the charge in shaping the future of payments! In this pivotal role, you'll oversee our commercial and consumer payments product management team, driving innovation and delivering world-class solutions that power seamless transactions. We're looking for a visionary leader with deep technical expertise and a passion for creating products that redefine the payment experience. If you thrive in a fast-paced environment and want to make a lasting impact on the way businesses and consumers move money, this is your opportunity to lead at scale.
This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Louisville, KY; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
* Directs a comprehensive product strategy from product conception and definition through end of life. Leads creation and maintenance of the product/vision roadmap.
* Directs those involved in the design, modification and evaluation of all phases of a specific product or group of products from product definition and planning through implementation and release. Functions as a central resource with design, development, quality assurance, marketing and implementation as the software product(s) move through their lifecycle.
* Manages resources to ensure optimum efficiency and effective delivery. Collaborates with team and stakeholders to define roadmap, and release plans to achieve company strategic goals.
* Maintains, optimizes and elevates the practice of product management, through best-in-class practice and training.
* Contributes technical expertise to the sales process and the development of effective marketing plans/campaigns.
* Formulates and executes long-term plans for cost/profit control.
* Works with Technical Product Managers to develop comprehensive communication/promotion strategy, including necessary planning, activities, training and other resources associated with successfully introducing the product and features to the customer.
* Promotes use of new technologies and works with product managers and sales team to prepare for emerging product and industry trends.
* Makes business decisions by creating epics and stories so that teams understand product outcome objectives. Develops and maintains standards for progress visibility and the team's 'definition of done' for all tasks.
* Maintains knowledge of product offerings across the board to answer questions, decrease product friction, and encourage adoption. Recommends and advises on business and client user needs.
* Serves as a product expert to internal teams and participates in business process re-design activities, helps arrive at technical solutions, communicates product features and shares knowledge of product offerings.
* Leads business stakeholder meetings and encourages innovative ideas from stakeholders.
* May perform other job duties as assigned.
What you'll need to have:
* Minimum of 15 years of experience within Financial Services or Technology Product Management.
* Minimum of 7 years of leadership experience required.
* Minimum of 6 years of experience with product content development and execution, specifically to enhance end user experience.
* Strong understanding of the payments landscape and how it impacts the financial services industry.
* This role requires up to 50% travel throughout the year for meetings, trainings, and conferences.
What would be nice for you to have:
* Bachelor's degree in Communication, Business Management or similar degree or equivalent experience.
* Able to direct the control, design, modification and planning of software products.
* Able to create and implement product strategies that meet the needs of applicable industry.
* Superior knowledge of the financial industry as it relates to the product.
* Superior knowledge of development and design for products in the financial industry.
* Superior knowledge of research procedures concerning development of new technologies.
* Has a wide range of experience and able to resolve complex issues.
* Works on complex and diverse projects.
* Able to meet aggressive deadlines.
* Able to interact with and communicate well with technical associates.
* Able to use independent judgment to plan, prioritize and organize a diversified workload.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
$97k-136k yearly est. 12d ago
Project Analyst, Symitar Integration Development
Jack Henry & Associates Inc. 4.6
Louisville, KY job
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
The Project Analyst with the Symitar Integration Development team will be part of a team responsible for building software integrations with the Symitar core for vendors and internal Jack Henry products. The ideal candidate will combine strong financial institution business knowledge with technical aptitude to manage complex projects in a fast-paced environment.
This position may be worked remotely within the United States, with the exception of California and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; Monett, MO or Springfield, MO.
This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
* Lead and coordinate multiple projects concurrently, ensuring timelines, deliverables, and status updates are maintained.
* Collaborate with internal teams and external vendors to design and implement solutions that align with business and technical requirements.
* Performs needs analysis to develop design specifications for projects. Defines the system and functional requirements of the product. Performs requirements gathering, project scoping and translates requirements into business specifications.
* Coordinates the development, quality assurance and testing efforts to ensure conformance with design specifications and performance standards.
* Responsible for creating and maintaining comprehensive documentation for all phases of the Software Development Life Cycle (SDLC), including design specifications, development artifacts, testing plans, deployment guides, and pilot support materials.
* May perform other job duties as assigned.
What you'll need to have:
* Minimum of four years of experience in financial services.
* Experience as a project analyst.
What would be nice for you to have:
* Possesses a strong understanding of financial institution operations and business practices, including lending, accounting, ACH processing, and related functions.
* Symitar database knowledge and familiarity with hierarchical database structures.
* Experience with Jack Henry products.
* Ability to write requirements and specifications for products that do not yet exist.
* Strong knowledge of APIs and SymXchange.
* Ability to work independently and collaboratively across technical and business teams to meet deadlines while handling multiple projects.
* Strong verbal and written communication skills and ability to translate technical concepts for non-technical stakeholders.
* Experience with JIRA, Confluence, or similar project tracking tools.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
$50k-79k yearly est. 40d ago
Software Engineering Manager: Enterprise Notification System Modernization
Jack Henry & Associates Inc. 4.6
Louisville, KY job
At Jack Henry, we're more than a technology company; we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people-inspired innovation, empowering financial institutions to deliver seamless, secure, and human-centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence, then we'd love to meet you.
We are seeking a software engineering manager to join a new team tasked with modernizing the enterprise notification systems on our cloud platform. The ideal candidate is a strong leader with the technical knowledge to take a legacy system and bring it into the modern age. When fully organized, the team will consist of 5-8 individuals and work very closely with other teams in our Enterprise Shared Services group.
This is a remote position, but candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham, AL; Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville, KY; Springfield, MO; or Monett, MO. The salary range for this position is $112,000- $170,000. This posted salary range reflects the minimum and maximum base pay we reasonably expect to offer for this role at the time of posting. Actual compensation may vary above or below this range and is subject to change in the future. Individual pay is determined by a variety of factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, performance, work schedule, travel requirements, sales or revenue targets, and overall business needs and affordability.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
* Oversees the definition and documentation of business and technical design requirements. Oversees the preparation of design specifications, analysis, and recommendations.
* Takes responsibility for products from conceptualization to deployment, with oversight of all elements of product including security, architecture, scalability, and performance.
* Ensures all projects are delivered on time, within budget and within a high level of corporate quality standards.
* Performs continuous review of technologies, industry standards, and industry-related developments and makes recommendations relative to the need for further research and associated changes.
* Coordinates work and services with other IS departments, contract service providers, and vendors.
* Provides consistent leadership to each individual; sets objectives; reviews performance, produces career development plans, and addresses concerns.
* Serves on Product Review Committees, Technology Review Committees, and/or other committees, as required.
* Plans and leads the development of new software products and/or enhancements.
* Oversees the analysis, design, development, and maintenance of software solutions.
* Ensures all software solutions and enhancements are fully tested, debugged, and meet product quality standards before releasing to QA.
* Ensures technology solutions support the needs of the customer and/or organization.
* Creates or helps create product roadmaps.
* May serve as an expert on software architecture and programming principles.
* Performs other duties as assigned.
What you'll need to have:
* A minimum of 5 years of experience in software or infrastructure engineering.
* A minimum of 2 years of experience programming in .Net and/or Go.
* Experience in AWS, Azure, and/or GCP.
* Experience with containerization and/or continuous integration/deployment.
* Experience as a manager, supervisor, or team lead.
* Ability to travel up to 10% for meetings and conferences.
What would be nice for you to have:
* Bachelor's degree.
* Experience with cloud-native infrastructure and globally distributed systems.
* Experience streaming data for real-time analytics and predictive monitoring.
* Experience building high-performance microservices in Go.
* Expertise in building zero-downtime systems with automated retry logic and error recovery.
* Experience building Open APIs, developer portals, or as-a-service products for third parties.
* Experience with observability.
* Experience modernizing legacy protocols into modern architectures.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
We're seeking a motivated individual who loves to travel and is excited to join our team of Deposit Operations Analysts. In this role, you'll serve as a key liaison between our bank clients and the software installation team, traveling across the country to support the implementation of new or enhanced software applications. You'll be responsible for guiding clients through every stage of the process-from pre-installation planning and coordination, to hands-on installation, training, and post-installation support. This position requires extensive overnight travel to customer locations throughout the United States and is ideal for someone who thrives in a client-facing environment and enjoys being on the move
This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham AL, Cedar Falls, IA; Charlotte, NC; Lenexa, KS; LouisvilleKY; Springfield, MO; or Monett, MO.
This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
* Implementation, design, and training of the Deposit Operations Software Application.
* Consulting with banking client to design parameter set, assisting bank with validation of data conversion, training on Deposit Operations applications.
* Communicate with other application analysts and programmers to analyze and audit transactions flowing through the core systems.
* The successful candidate will travel with a conversion team to the customer site for software setup, training, conversion, and implementations.
* Analyzes the customer's existing products/processes and consults with the customer to map the existing system to the Jack Henry product.
* Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation.
* Oversees/performs system set-up for customers (i.e., parameter set-up, creates job files for processing, etc.). Ensures related business processes will run on software.
* Provides software support/guidance by answering questions on function, features, and usage of software products. Support may be at the customer site or remote.
* Communicates the customer's needs/expectations with programmers, other team members, and team leaders.
* Maintains effective communication with customers throughout the entire project/case.
* Identifies/maintains customer issues and ensures proper resolution. Maintains customer issue list by application and ensures all are forwarded to the appropriate personnel for resolution.
* Prepares training materials and documentation for customers and internal users.
* May perform other job duties as assigned.
What you'll need to have:
* A minimum of 18 months of working in a financial institution with deposit applications (teller, new accounts, back office, etc.
* This position entails 50-60% travel for software implementations. All travel expenses (airfare, meals, lodging, and transportation)are covered by the company. You can expect to take 1-2 trips per month, each lasting an average of 6-9 days, depending on the project's phase.
* The ability to work extended hours that include nights and weekend as needed.
What would be nice for you to have:
* Previous bank data conversion experience.
* Silverlake or 20/20 experience.
* Bachelor's degree within Finance or Accounting.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
#INDNonTech
$75k-101k yearly est. 43d ago
Product Manager II: Lending & Deposit Origination
Jack Henry & Associates Inc. 4.6
Louisville, KY job
At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.
We are seeking a Product Manager to join the Jack Henry Lending & Deposit Origination Product Management team. As part of the product management team, you will assist in product planning and execution throughout the product lifecycle, including gathering, prioritizing, and writing product and customer requirements, working closely with development, operations, sales, and customers to ensure revenue and satisfaction goals are met and the most use and value items are delivered.
In this role, you will help curate the product enhancement backlog. You will identify and track gaps in business requirements to the functional specifications and final code. We are seeking strong organizational and planning skills and proven ability to multitask in a fast-paced environment. The ideal candidate will have a high level of motivation and a self-starting attitude, and the ability to work with minimal direction and supervision.
This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham, AL; Louisville, KY; Charlotte, NC; Lenexa, KS; Springfield, MO; or Monett, MO.
This position is not eligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
* Performs primary market and user research to understand the problems we are solutioning and ensure the product is differentiated from competitors.
* Hosts discovery interviews, surveys, and focus groups with customers and stakeholders, intaking user feedback funneling into insights and ideas.
* Create user personas to understand target users and customer journey maps.
* Prioritizing & defining features with a description and benefit hypothesis capturing the vision, business value, and success criteria into a product brief.
* Coordination and collaboration with other product managers and architecture & development, as ideas move from discovery to delivery.
* Conduct usability testing and beta testing; gathering and distributing feedback & insights
* Assists in preparing the organization for product releases and launches.
* Assists in the creation and maintenance of the product vision/roadmap.
* May perform other job duties as assigned.
What you'll need to have:
* Minimum of 18 months of experience within the banking or credit union industry and loan origination.
* Minimum of 12 months of experience within product management or related role.
* Exceptional communication and active listening skills
* Strong attention to detail and organizational/project management skills.
* Strong business acumen is desired with the ability to adapt to changing business needs.
What would be nice for you to have:
* Product Management training and certification
* Ability to translate business objectives into technical product requirements for development.
* Experience with creating strategic design related materials like journey maps, diagrams, life cycles, etc.
* Experience leading customer discovery or focus group interviews or A/B testing experiments.
* Familiar with Jack Henry products and services.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
#INDTech
$76k-106k yearly est. 6d ago
IT Strategic Initiatives Change Enablement Lead
Jack Henry & Associates Inc. 4.6
Louisville, KY job
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
We are hiring an IT Strategic Initiatives Change Enablement Lead to serve as a key strategic partner within our IT Transformation Office. This role is essential for providing the planning, communication, and change enablement needed to drive successful adoption of the IT strategy. It will play a vital part in advancing our comprehensive IT strategy, strengthening stakeholder engagement and alignment, and enabling the Transformation Office to effectively operationalize and execute transformation‑focused initiatives.
This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Louisville, KY; Charlotte, NC; Springfield, MO; or Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
* Develops strategic change and enablement plans, tailored to executive and associate audiences, to support the adoption of IT strategic objectives and related Target Operating Model (TOM).
* Develops strategic direction and content (e.g., vision materials, roadmap narratives, executive summaries) by analyzing internal adoption data and organizational trends to create content for executive audiences.
* Provides flexible support to strategy operations by facilitating strategic review meetings and vetting project narratives to ensure alignment with the portfolio objectives and overall strategic goals.
* Designs training and enablement programs, manages stakeholder feedback loops, and actively addresses resistance to change across business and IT units to ensure new mindsets and processes are sustained.
* Works on highly complex and diverse projects and exercises independent judgment in selecting methods and evaluation criteria for obtaining solutions.
* May perform other job duties as assigned.
What you'll need to have:
* Bachelor's degree is required, preferably in Business Administration, Communications, Organizational Development (or Information Technology), or a related field.
* Minimum of 9 years of experience in Organizational Change Management, Strategic Planning, IT Program Management, Strategic Communications, or IT Governance.
What would be nice for you to have:
* Serves as a Subject Matter Expert (SME) with in-depth knowledge of Organizational Change Management (OCM) frameworks, portfolio management principles, and governance frameworks to drive company objectives.
* Exercises independent judgment and superior analytical skills to resolve unique, high-stakes strategic issues; translates complex data and situation analysis into compelling strategic narratives for executive audiences.
* Expertise in managing diverse, high-impact projects under aggressive deadlines, with autonomy over methodology and evaluation criteria.
* Exceptional negotiation and stakeholder engagement skills, with a focus on overcoming resistance to change and mentoring peer groups.
* Technical credibility rooted in 5+ years of direct experience with IT, Engineering, or Architecture functions - specifically within areas such as cloud computing, infrastructure consolidation, or application rationalization.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
$88k-121k yearly est. 7d ago
Retail Mobile Sales Associate
2020 Mobile Corp 3.6
2020 Mobile Corp job in Louisville, KY
Full-Time or Part-Time | Onsite
Join 2020 Mobile Corp, a Boost Mobile Platinum Retailer!
Are you passionate about mobile technology, enjoy connecting with people, and learning new skills? If YES, we encourage you to apply for the position of Retail Mobile Sales Associate!
We provide complete training and on-the-job support from day one!
About Your Role
Our Mobile Sales Associates are tasked with providing outstanding customer experiences here at 2020 Mobile Corp, meeting the needs of our Boost Mobile customers by introducing and providing solutions to their telecommunication needs.
The Mobile Sales Associate will take part in outbound activities that market the Boost Mobile brands and products to bring in new customers, plus continue to maintain relationships with existing customers. Our sales team members receive new employee and ongoing training, so they are prepared to answer questions and offer outstanding customer service.
What Will Make Us Really Love You
Excellent written and verbal communication skills.
Professional, energetic, and positive attitude.
The ability to multitask, be detail-oriented, and problem-solve.
Previous experience working in the wireless retail industry.
Bilingual candidates are highly encouraged to apply.
What You'll Do
Approach all encounters with guests, staff, and employees in a friendly, and service-first manner. A primary function of a Mobile Associate is to cultivate positive relationships with valued customers.
Comply with company standards and regulations.
Always maintain a friendly and warm demeanor.
Answer all calls coming through the telephone system.
Handle requests and questions about services and products.
Maintain high standards of personal appearance and grooming.
Establish and maintain good communication with co-workers and team leaders.
Be aware of all pricing, products, and special promotions, and upsell when possible.
Operate all relevant aspects of the sales systems.
Execute sales vs. goal objectives as presented by management.
Ensure compliance and completion of daily, weekly, monthly sales goals and checklists.
Participate in special events and other marketing events representing Boost Mobile.
Strive to optimize the time on shift regardless of the customer traffic - learn more, ensure the store is clean and presentable. Reach out to the District Manager requesting additional duties - stretch your potential.
Assist in other tasks, duties, or projects as assigned by management.
What You'll Need
Must be at least 18 years of age.
6 months+ of work experience in a customer service/or sales experience in a retail environment.
Basic knowledge or experience using computers and mobile phones.
Ability to maintain confidentiality and handle sensitive information.
Legally authorized to work in the United States.
Bilingual in Spanish/English
High school diploma/GED.
Physical Demands: Must be able to stand for long periods of time on the sales floor. Must be able to move and/or lift up to 15 pounds. Retail employees are regularly required to talk and hear; frequently required to stand, walk, and use their hands and fingers to handle objects, feel, and operate a computer. They are occasionally required to reach with their hands and arms, climb or balance, carry, stoop, kneel, or crouch, and perform repetitive motions, including reaching overhead and typing.
Compensation
$11.00 - $13.00 per hour DOE. The base pay does not factor in an aggressive commission program when goals and objectives are met. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.
Health Benefits: The company offers Medical, Dental, Vision, and Life insurance programs for Full-Time employees.
Employee Discounts: Phone devices & Accessories
More About Our Company
2020 Mobile Corp is one of the largest Platinum Branded Partner for Boost Mobile with over 200 locations nationwide and growing. 2020 Mobile Corp was founded with a revolutionary spirit and uncommon fondness for the wireless retail industry. Our goal is simple: to offer our customers exceptional service by ensuring our employees work in a career and for a company they love. We believe that when our employees are happy with what they do, the support and satisfaction they receive is passed on to our customers. Learn more and view privacy policies at ***********************
2020 Mobile Corp is an Equal Opportunity Employer. We're committed to providing equal employment opportunities (EEO) to all candidates, without discrimination based on race, religion, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local laws, including Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA). Following the Immigration Reform and Control Act of 1986, all new hires must verify their identity and eligibility to work in the United States.
Note: This job ad/description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.
(Applicant Legal Notices and Postings (Know Your Rights, FMLA, Polygraph, E-Verify)
$11-13 hourly 60d+ ago
Senior SQL Technical Support Representative: Financial Crimes
Jack Henry & Associates Inc. 4.6
Louisville, KY job
At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.
Jack Henry's Financial Crimes Solutions team is growing fast, and we are seeking a Senior Technical Support Representative to provide ongoing support for clients using our cutting-edge fraud prevention and compliance solutions. The Senior TSR will deliver top-tier technical assistance and ensure clients can maximize the potential of our solutions.
The ideal candidate will be a tech-savvy, customer-focused, senior level Technical Support professional who is proficient in SQL and cloud platforms. The Senior TSR will provide critical post-implementation support, troubleshoot complex technical issues, manage data processes, and ensure clients experience seamless day-to-day operations. SQL expertise is essential, as this hire will be responsible for writing custom queries, analyzing data discrepancies, and optimizing system performance.
This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Charlotte, NC; Birmingham, AL; or Louisville, KY.
This position is not eligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
* Monitors daily extract, transform, and data load processes for customers
* Works to resolve issues promptly to ensure data accuracy and completeness
* Provides troubleshooting and issue resolution via case or phone according to service level standards
* Collaborates with internal Jack Henry partners and customers to resolve issues
* Adheres to documented departmental and corporate standards
* May perform other job duties as assigned
What you'll need to have:
* 6 years of experience in a technical support role
* 4 years of experience writing queries for research in SQL Server or PostgreSQL
* 2 years of experience with Azure including Azure Data Factory or SQL Server Integration Services or other similar cloud technologies
* Experience researching, analyzing, and resolving complex problems
* Excellent communication, customer interaction, organizational, and time management skills
* Ability to serve in an after-hours on-call rotation
What would be nice for you to have:
* Experience working in fraud or AML compliance within a financial institution
* Experience working with bank or financial data and data relationships
* Bachelor's degree in a technical discipline
* Experience with network troubleshooting
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.
Why Jack Henry?
At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.
We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
#INDTech
$30k-41k yearly est. 14d ago
Install Programmer Analyst (Traveling)
Jack Henry & Associates Inc. 4.6
Louisville, KY job
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
Join Jack Henry as a Programmer Analyst and Make an Impact from Day One
Are you ready to bring your programming expertise to a team that powers the heart of banking technology? Jack Henry is seeking a Programmer Analyst to join our dynamic Implementation Team, supporting our flagship core processing platforms-SilverLake and 20/20.
In this role, you'll be at the forefront of transforming customer data, converting it seamlessly into our SilverLake and 20/20 databases. You'll also dive into code-resolving bugs, correcting errors, and enhancing base functionality to ensure smooth installations and optimal performance. This role blends the excitement of extensive travel to customer sites nationwide with a hands-on environment and that allows you to see your work come to life in real-time. This is your opportunity to make a meaningful impact.
This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham AL, Cedar Falls, IA; Charlotte, NC; Lenexa, KS; LouisvilleKY; Springfield, MO; or Monett, MO.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
* Develops programming code for new and/or existing software enhancements.
* Devises block diagrams, logic procedures and prepares flowcharting.
* Troubleshoots and debugs existing code.
* Tests code and fixes to ensure quality.
* Develops conversion and system implementation plans; implements newly created code and fixes into existing software.
* Provides programming support for various interfaces.
* Keeps customers informed of all enhancements, troubleshooting, and fixes; may assist the customer in determining if and how system enhancements may improve process flow and business function.
* Creates all programming documentation; may include defining the system and functional requirements of the product
* May complete project bids and/or work effort estimates. Interacts with customers to gather system requirements.
* May perform other job duties as assigned.
What you'll need to have:
* Minimum 18 months of experience in any programming language acquired through education and/or professional job experience
* This position entails 50% travel for software implementations, typically involving up to two trips per month. Each trip may last between 5 to 9 days.
* Ability to work extended hours that will include nights and weekends during the install.
What would be nice for you to have:
* Associates or Bachelor's degree is preferred.
* Experience with one or more programming languages: RPGLE, CLLE & SQL.
* Banking industry experience.
* Experience with Silverlake or 20/20.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
$57k-77k yearly est. 19d ago
General Ledger Application Support Analyst: Implementations
Jack Henry & Associates Inc. 4.6
Louisville, KY job
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
Are you passionate about accounting and technology? Do you thrive on problem-solving and enjoy working with clients face-to-face? If so, this could be the perfect role for you! We are looking for a General Ledger Application Analyst to join our dynamic Implementations team. This isn't a typical support role-it's an exciting opportunity to work directly with credit union executives and accounting teams to implement Symitar as their core platform. From handling all GL aspects of Symitar-including complex GL Mapping, AP, checks, and GL translation tables-to managing conversions, merger projects, and providing GL training, you'll play a critical role in ensuring successful transitions. Plus, if you like traveling and collaborating with innovative teammates, you'll love being part of this group that combines independence with teamwork to deliver exceptional client experiences.
This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO; Birmingham, AL; Louisville, KY; Charlotte, NC.
This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).
The salary range for this position is $48,350- $72,450 and will be determined based on location and experience level.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
* Analyzes the customer's existing products/processes and consults with customer to map existing system to the JH product.
* Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation.
* Oversees/performs system set-up for customer (i.e. parameter and general ledger set-up, updating job files for processing, etc.).
* Provides software support/guidance by answering questions on function, features and usage of software products. Support may be at the customer site or remote.
* Communicates the customer's needs/expectations with programmers, other team members, and team leader.
* Maintains effective communication with customer throughout entire project/case.
* Prepares clear, step-by-step technical guides for batch processing and system workflows.
* Provides onsite training and testing during the conversion process.
* May perform other job duties as assigned.
What you'll need to have:
* At least 18 months of hands-on experience in GL accounting, data mapping, or system/software implementation gained through professional work or educational projects.
* Ability to travel up to 30% for client implementations. Typical trips last 6-10 days, with 2-3 trips per project and an average of 7-10 trips annually. These engagements are dynamic and may include extended hours, nights, and weekends during critical phases.
* Must possess exceptional communication skills as you'll consult with client executives and leaders, guide decision-making, and deliver impactful training sessions on our systems.
* Must have a strong customer service mindset with the ability to think critically and resolve challenges quickly.
* Must be a proactive self-starter who's eager to learn, adapt, and grow within a collaborative team environment.
What would be nice for you to have:
* Associate or bachelor's degree preferred.
* A basic understanding of General Ledger structures, double-entry accounting, and financial reporting requirements. The ability to explain accounting concepts (like T-charts) in easy-to-understand language.
* Symitar front- and/or back-office experience, including GL entry, Accounts Payable, or Fixed Assets.
* General knowledge or understanding of financial institutions or credit union operations, procedures including concepts and structures.
* General Knowledge of Jack Henry or competitor's products, solutions and application functionality.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
#INDNonTech
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
Jack Henry is seeking a Programmer for an environment that is composed of small teams but within a large department focusing on RPG or iSeries/AS400 programming that support JHA's core processing products (20/20, SilverLake and Core Director). Candidates will be focused on core application customer support by using their coding experience to fix base code, correct programming errors, bug fixes and troubleshooting. Jack Henry offers a great working culture, competitive benefits package and great career advancement.
Jack Henry Banking Operations Support team provides technical support of all core products to both in-house and outsourced customers. This team is also responsible for developing and unit testing as well as develop custom coding requested by bank institutions.
This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
* Develops programming code for new and/or existing software enhancements.
* Devises block diagrams, logic procedures and prepares flowcharting.
* Troubleshoots and debugs existing code.
* Tests code and fixes to ensure quality.
* Develops conversion and system implementation plans; implements newly created code and fixes into existing software.
* Provides programming support for various interfaces.
* Keeps customers informed of all enhancements, troubleshooting, and fixes; may assist the customer in determining if and how system enhancements may improve process flow and business function.
* Creates all programming documentation; may include defining the system and functional requirements of the product
* May complete project bids and/or work effort estimates. Interacts with customers to gather system requirements.
* May perform other job duties as assigned.
What you'll need to have:
* Minimum of 18 months of programming or software development experience from either a professional or educational background.
* Must participate in an on-call rotation including nights & weekends.
would be nice for you to have:
* Associates or Bachelor's Degree preferred.
* RPG Programming.
* Experience in Core support or development.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and
recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
$62k-81k yearly est. 6d ago
Payments Implementation Coordinator II
Jack Henry & Associates Inc. 4.6
Louisville, KY job
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
We are seeking to hire an exciting role as an Implementation Coordinator. In this role, candidates will act as the project lead and liaison between the external customer (and Channel Alliances) and Jack Henry, ensuring high customer service standards and providing outstanding implementation service. The Project Implementation Coordinator is partnered with a Project Manager and they will ensure their assigned implementation projects are completed in a timely and high-quality manner.
The EPS Implementation team walks Jack Henry's Financial Institutions and Channel Alliances through the implementation process for each of their products. Candidates will be joining this dispersed team throughout multiple JH offices.
This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO or Louisville, KY.
The salary range for this position is $43,400- $56,000 and will be determined based on location and experience level.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
* Prepares customer for implementation. Conducts readiness reviews, ensuring all aspects of the setup are complete.
* Establishes guidelines/timeframes to ensure a successful installation. Ensures milestones are met. Monitors all phases of the installation and escalates issues when necessary. May interact with the project manager.
* Exercises the responsibility and authority to take steps to ensure a successful installation.
* Troubleshoots issues during implementation.
* Documents issues, ensuring they are not repeated in subsequent conversions.
* Will be expected to actively coordinate, organize, and simultaneously run multiple projects.
* May perform other job duties as assigned.
What you'll need to have:
* Minimum of 18 months of experience with one of the following: Software Implementation Coordination, Back-office processing in a financial institution or Payment operations in a financial institution.
* Must be able to work occasional nights and weekends as business needs dictate.
What would be nice for you to have:
* Associate or bachelor's degree preferred.
* Experience with Salesforce.
* Previous experience with software implementations.
* Excellent written and verbal communication skills.
* Experience with or knowledge of hosted environments is a big plus.
* Experience with or knowledge of technical and system applications.
* Experience with or knowledge of various JH products and services.
* Experience with on automation software like Power Automate.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.