21c Museum Hotels Jobs
- 69 JobsSpa Reservationist
Job DescriptionSummary Responsible for booking spa reservations for The Spa at Old Edwards. $21k-25k yearly est.5d agoMadison's Host/Hostess
Job DescriptionSummary The Host ensures the smooth running of the greeting process in Madison's and its outlets. This includes set-up for service, greeting guests, ensuring an effective seating process and great customer service. Responsibilities * Ensure all tables are properly set prior to seating guests * Maintain seating chart on the reservations system * Ensure table revenue is maximized * Greet and seat properly and issue menus according to company standard * Answer phones and take reservations, always following the correct procedures * Ensure room service ordering procedures are maintained and accurate * Organize and maintain a clean, presentable greeting podium * Ensure menus are clean and prepared before every shift * Be familiar with the hotel facilities, hours of operation and outlet locations * Have attention to detail to ensure the restaurant and host area look inviting for our guests * Due to the nature of this position, confidentiality is always required * Other duties and responsibilities may be assigned at the discretion of the Maître D' Requirements * Basic knowledge of food and beverage operations recommended. * The ability to work well with a large group of people in a team environment is required. Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results. Must maintain composure and objectivity under pressure. Must have the ability to work a flexible schedule including nights, days, weekends, and holidays. * Excellent communication and guest relation skills in English. Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. * Must have ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. * The employee is regularly required to use hands and fingers to type, write, file, etc. The employee regularly required to stand, walk the property, climb stairs, and sit for periods of time. The employee must occasionally lift and/or move up to fifty pounds * Duties are performed in both indoor and outdoor settings, with events often taking place in the elements in all four seasons. Events often involve loud music. $22k-27k yearly est.18d agoSecurity
They provide and ensure security for guests, ensure company buildings are secure overnight, and provide watch for loss prevention. Job DescriptionSummary The Security Watch is responsible for overnight security of the resort. $25k-33k yearly est.17d agoRestaurant Host - The Savoy Restaurant
21c Museum Hotels is an equal-opportunity employer. Reports To: Dining Room Manager & General Manager General Purpose: The restaurant Host is the first employee to interact with arriving guests as they enter the restaurant. $15 hourly16d agoFront Desk Agent - New Hotel
Reports To: Front Desk Supervisor/Front Office Manager Supervises: None General Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c, involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival. Job DescriptionIf you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. $17 hourly2d agoFront Office Manager - 21c Museum Hotel
* Tirelessly promotes 21c to staff and guests alike, a cheerleader for the team and the brand. Job DescriptionIf you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. The Front Office Manager should be skilled at creating a culture of care, concern and accountability. The Front Office Manager is multi-skilled and able to hop into any position within their department at any time. Reports To: General Manager Supervises: Front Desk Agents, Bell/Valet, Night Audit General Purpose: The Front Office Manager is committed to guest service excellence and has a passion for promoting 21c Museum Hotel. $36k-49k yearly est.1d agoAccounting Coordinator - New 21c Museum Hotel
* Ability to represent 21c Museum Hotels with a high level of integrity and professionalism, adhere to 21c Museum Hotels policies and support management decisions in a positive, professional manner. Reports To: Property Controller General Purpose: The Accounting Coordinator ensures the accuracy, consistency and timeliness of daily financial reporting activities. 21c Museum Hotels is an equal $26k-34k yearly est.2d agoDirector of Operations - 21c Museum Hotel
Job DescriptionTitle: Director of Operations Reports To: General Manager Supervises : General Purpose: Plans and manages the rooms and related areas of operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. $62k-100k yearly est.1d agoMuseum Manager
Responsible for maintaining permanent and temporary art exhibitions organized and designed by 21c Museum Hotels. Keeps 21c Museum Hotels Chief Curator and Museum Director and other 21c team members abreast of any concerns regarding facility, artwork safety and/ or logistics, press and public responses relevant to installations, exhibitions, and all related cultural programming at 21c Museum Hotel. Generates condition reports on any artworks displayed in the property and/or in transit, reporting to the 21c Museum Hotels Museum Department. Title: Museum Manager Reports To: Senior Director of Museum Operations/General Manager General Purpose: The Museum Manager is responsible for executing the standards of 21c Museum installations, exhibitions, programming, events, and communication at 21c Museum Hotel Lexington. Oversee the development and facilitation of substantive, timely, and engaging public programs that have positive social impact to the Lexington community and region and align with the Museum's mission and goals. Works with hotel and restaurant staff to ensure both the comfort of guests and the safety of all artwork according to the standards and protocols of 21c Museum Hotels. The Museum Manager works under the administrative guidance and direction of 21c Museum Hotels Chief Curator and Museum Director and Senior Director of Museum Operations. Serve as the liaison and primary point of contact in Lexington for the constituents of the museum for all issues related to art and culture. This position reports to the 21c Museum Hotels Senior Director of Museum Operations and the General Manager of 21c Museum Hotel Lexington. $33k-47k yearly est.27d agoDirector of Operations
Title: Director of Operations Reports To: General Manager General Purpose: Plans and manages the rooms and related areas of operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long-term planning and day-to-day operations of the rooms and related areas. Recommends the area's budgets/forecasts and manages expenses within approved budget/forecasts constraints. The major areas of responsibility/management include the front office/guest services, housekeeping, engineering, security and gift shop. Participates in total hotel management as a member of the Hotel Executive Committee. Specific Responsibilities: Manage the human resources in the department in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. Develops, recommends, implements and manages the department's annual budget, business plan, forecasts and objectives to meet/exceed management expectations. Implement company programs and manage the operations of the department in a manner consistent with federal and state laws and regulations and company policies and procedures to ensure a high level of quality and customer satisfaction. Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality. Implement emergency organization procedures and training through the management of the security staff to ensure appropriate protection for hotel guests, staff and company assets. May assume the responsibilities of the General Manager in their absence. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested of new hotel openings. Lead the monthly P/L review in GM's absence. Visit other properties for openings and when needed. Conduct weekly documented walk-throughs with housekeeping and engineering Participate in and become knowledgeable in the sales process. Participate in revenue management meetings. Participates and troubleshoots in IT related matters. Be visible within the property and recognized as a leader across all departments. Head the completion of the month-end executive summary. Work with the Controller to ensure all key dates are achieved for all financial related matters. Learn the management agreement and be able to comply with all covenants. Work with HR to be sure that orientations, training, new hire paperwork, team member rallies and employee relations are strong. Other duties as assigned by your supervisor or manager. Qualifications: Requires advanced knowledge of the principles and practices within the Rooms Discipline and Hospitality Profession. This includes experiential knowledge required for management of people and complex problems. Ability to study, analyze and interpret complex activities and/or information in order to improve practices or develop new approaches. Ability to make decisions with only general policies and procedures available for guidance. Supervisory/management skills. Must possess ability to negotiate, convince, sell and influence professionals and/or hotel guests. Excellent communication skills are required to communicate both in person and via telephone with guests, associates and corporate contacts in a professional and extensive manner. Must be able to both assimilate and generate explicit and concise documents for publication within our corporate environment. Must be able to accomplish any task required of associates within assigned departments. Ability and tolerance to manage a diverse work force and to relate to people from a variety of backgrounds. Demonstrates experience and skill at creating culture of care, concern and accountability. Committed to great customer service with a passion for promoting the company internally and externally. Must pass a background check. Education/Formal Training: A four year college degree or equivalent education/experience. Experience: Three years of employment in a related position in the hospitality industry. Travel Requirements: Limited travel associated with corporate training, off-site meetings, etc. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm $52k-95k yearly est.1d agoAccounting Assistant II
Job DescriptionSummary The Accounting Assistant II is a team-oriented support position that is responsible for prompt and accurate revenue reporting, problem solving with guests and other members of the Old Edwards team, assisting other members of the Accounting Department with administrative tasks, coding, reconciling and expense tracking. $32k-39k yearly est.29d agoFront Desk Agent
Job DescriptionSummary The Front Desk Agent regularly interacts with guests, and they are responsible for checking guests in and out of the Hotel system, performing concierge duties and making and altering reservations. $23k-27k yearly est.17d agoFour65 Host/Hostess
Job DescriptionJob Description The Four65 Host/Hostess ensures a smooth greeting process at the Four65 Bistro. $22k-27k yearly est.18d agoFront Office Manager
Reports To: General Manager Supervises: Front Desk Agents, Bell/Valet, Night Audit General Purpose: The Front Office Manager is committed to guest service excellence and has a passion for promoting the 21c Museum Hotel. Job DescriptionIf you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. * Tirelessly promotes 21c to staff and guests, a cheerleader for the team and the brand. The Front Office Manager should be skilled at creating a culture of care, concern, and accountability. The Front Office Manager is multi-skilled and can hop into any position within their department at any time. $44k-58k yearly est.2d agoCulinary Line Cook
The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed. $23k-28k yearly est.24d agoFront Office Manager
* Tirelessly promotes 21c to staff and guests alike, a cheerleader for the team and the brand. Job DescriptionIf you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. The Front Office Manager should be skilled at creating a culture of care, concern and accountability. The Front Office Manager is multi-skilled and able to hop into any position within their department at any time. Reports To: General Manager Supervises: Front Desk Agents, Bell/Valet, Night Audit General Purpose: The Front Office Manager is committed to guest service excellence and has a passion for promoting 21c Museum Hotel. $35k-47k yearly est.6d agoFront Desk Supervisor - New 21c Museum Hotel
Reports To: Front Office Manager/Rooms Manager Supervises: Front Desk Agents General Purpose: The Front Desk Supervisor handles internal and external guest issues, in the absence of the manager. The Front Desk Supervisor also acts as a liaison between Front Desk, Housekeeping, and Engineering, and ensures that all requests to these departments are fulfilled within a timely manner. Job DescriptionIf you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. $18 hourly12d agoFront Desk Supervisor
Reports To: Front Office Manager/Rooms Manager Supervises: Front Desk Agents General Purpose: The Front Desk Supervisor handles internal and external guest issues, in the absence of the manager. The Front Desk Supervisor also acts as a liaison between Front Desk, Housekeeping, and Engineering, and ensures that all requests to these departments are fulfilled within a timely manner. Job DescriptionIf you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. $18 hourly27d agoFront Desk Supervisor
Reports To: Front Office Manager/Rooms Manager Supervises: Front Desk Agents General Purpose: The Front Desk Supervisor handles internal and external guest issues, in the absence of the manager. The Front Desk Supervisor also acts as a liaison between Front Desk, Housekeeping, and Engineering, and ensures that all requests to these departments are fulfilled within a timely manner. Job DescriptionIf you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. $18 hourly30d agoAccounting Coordinator
* Ability to represent 21c Museum Hotels with a high level of integrity and professionalism, adhere to 21c Museum Hotels policies and support management decisions in a positive, professional manner. Reports To: Property Controller General Purpose: The Accounting Coordinator ensures the accuracy, consistency and timeliness of daily financial reporting activities. 21c Museum Hotels is an equal $31k-40k yearly est.20d ago
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21c Museum Hotels may also be known as or be related to 21c Museum Hotel, 21c Museum Hotel & Proof On Main, 21c Museum Hotel & Proof on Main and 21c Museum Hotels.