21c Museum Hotels jobs in Durham, NC - 20 jobs

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Housekeeping Manager or Housekeeping Supervisor General Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest satisfaction and the overall appearance of the property. Specific Responsibilities: Walks all assigned floors at beginning and end of shift. Removes service trays and any trash and notes any areas that need immediate cleaning. Removes soiled linen, terry and trash from the housekeeping carts and takes to appropriate locations. Recycles bottles, cans, and papers in appropriate receptacles. Maintains all carpets through extraction and spotting methods. Protects our furniture from wear & tear through preventative maintenance, including the rotation of mattresses and box springs. Deep cleans guest rooms: carpet, chairs, vacuuming behind furniture, metal vents and the tile floor in the bathroom area. Cleans all public areas, elevators, service areas, stairwells etc. while maintaining safety and security. Aids housekeepers as needed with removal of rollways and stripping of rooms. Reports any missing/found items, damages, and maintenance issues. Responds to guest requests and questions. Reports guest issues and complaints to Executive Housekeeper or Housekeeping Supervisor. Stocks linen closets with supplies (soap, shampoo etc.). Other duties as assigned by your supervisor or manager. Qualifications Knowledge of carpet care, tile care, buffing machines, extractors a plus. Able to work a flexible schedule, as times needed vary based on occupancy. Must pass a background check. Physical Requirements: Must be able to lift up to 50 lbs and climb stairs numerous times daily. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Must be able to bend down and get on and off floor numerous times per day. Education/Formal Training High School Diploma/GED Experience Experience a plus, but not required. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Restaurant Manager General Purpose: The Runner's primary responsibility is to deliver food to restaurant patrons. Food Runners are the last of the staff to see the meal before it reaches the customer, so it's important for them to know what each dish is supposed to look like so nothing is missed. The Food Runner may also perform other essential duties as required. Specific Responsibilities: Understands role within the steps of service. Reports to work on time and ready to work scheduled shift. Delivers food from kitchen to dining room tables in a timely, accurate manner. Assists server with preparation of tables, service station, and coffee station. Assists servers and busser with table clearing and side work. Communicates between kitchen and servers regarding the status of each table and delivery of food. Assists supervisor and executes any and all tasks as assigned. When possible, assists chef and executes any and all tasks as assigned. Polishes silverware. Completes all sidework as outlined in manual. Maintains a positive, friendly attitude with co-workers and guests. Maintains a clean, orderly appearance of the restaurant service area. Follow all proper sanitation guidelines. Exhibits strong food knowledge: knows menu descriptions for bar and dining room. Other duties as assigned by supervisor or manager. Qualifications: Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Strong communication skills; must be able to speak, read and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Must pass a background check. Physical Requirements: Must be able to carry full service tray comfortably. Must be able to stand and walk for long periods of time. Must be able to lift at least 50 pounds. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: ***************************************** Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Strong communication skills; must be able to speak, read and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Must pass a background check. Physical Requirements: Must be able to carry full service tray comfortably. Must be able to stand and walk for long periods of time. Must be able to lift at least 50 pounds. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Night Manager/Front Office Manager General Purpose: Audit, balance, and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed, and to prevent fraud. Job Responsibilities Audit, balance, and report on all food and beverage outlets (e.g., restaurants, lounges, banquets, room service) cash and credit operations, including, but not limited to, checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information. Audit, balance, post, and report on the front desk, including, but not limited to, room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance, prepare, verify, and report on room information to provide room management with a picture of how they are performing. Prepare and input statistics and income journal sheets to prepare daily reports. Balance and close all bank ticket codes. Run the night audit final after ensuring all revenues are in balance nightly. Perform the duties of a Front Desk Agent/Bellman, including check-ins and check-outs. Compile guest email addresses for comment cards and our market research company. Track guest issues in a master Guest Response Log, complete a snapshot of hotel and restaurant activity called the "Flash Report," and send it to all employees. Basic supervision of 3rd shift staff, including contracted security. Attend quarterly Night Staff meetings with the Night Manager/room manager/Managing Director. Other duties as assigned by your supervisor or manager. Qualifications Accounting background preferred but not required. Ability to operate a personal computer, cash register, and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing is required to communicate with guests. Excellent vision is required for viewing computer screens. Excellent speech communication skills are required to communicate with guests over the telephone. Excellent comprehension and literacy are required for reading daily reports, numbers, etc. Ability to lift files/papers to 5 lbs. 50% of time. May lift luggage to 50 lbs. Mobility - the ability to move between the front desk, PBX accounting, and various other areas in the hotel 15-20% of the time. No continuous standing, climbing, or driving is required. Personal computer, telephone, cash register, calculator - approximately 90-95% of the time. Must pass a background check. High school education or equivalent experience. Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Salary range for this position is $60,000 - $70,000 annually. Come join our Flock! Job Description Position is on site and candidates must have hotel accounting experience Supervise and coordinate the Accounting operations in the hotel to ensure accurate, timely and consistent reporting in accordance with policies and procedures, Federal, State and local laws and regulations. Assist and support the Controller in maintaining control over income, expenses and the assets and liabilities of the hotel. Position is responsible for the daily operation of Payroll, Accounts Receivable, Accounts Payable, Income Journal, General Cashiering, Taxes and internal controls. May recommend and implement operational changes. Specific Responsibilities: Supervise the Payroll, Accounts Payable, Accounts Receivable, Cashier and Night Audit employees; interview, recommend hiring, train, develop, empower, schedule, coach and counsel, recommend and conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. Supervise the daily accounting operations ensuring compliance with the SOPs and Federal, State and local laws and regulations. Analyze and reconcile all general ledger accounts and bank statements to ensure financial information is available and accurate. Prepare financial statements and reports to ensure accurate, timely information is available for management. Assist in the compilation and preparation of the annual budget, forecasts, taxes and other financial reports to provide support thus ensuring accurate, timely information is available for management and owners. Train, monitor and coordinate the implementation and maintenance of financial and cash controls and information flow throughout the other departments in the hotel to ensure compliance, accurate records and minimize liabilities, losses and expenses. Resolve problems and ensure maintenance of the accounting systems and equipment to ensure smooth operations. Analyze and be familiar with tenants, leases and rent reports and ensure hotel is in compliance with hotel leases and management contracts. Has a fiduciary responsibility to company and management. Assumes the responsibilities of the Corporate Controller in his/her absence. Other duties as assigned by your supervisor or manager. Other Duties/Responsibilities Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Travel - travel required to other hotels and corporate for meetings, training and task forces. Hours: Minimum 50 hours over a five day period; days and times may vary based on need. Training: In order that the Accounting Manager may fulfill his/her role properly, his/her training must consist of: Front Office operation and Night Audit. Accounts Payable and Receivable. Income Audit and Restaurant Control. Food and Beverage Control. Payroll and Personnel. General Cashier and Credit Management. In addition to these fundamental requirements, an Accounting Manager must also be knowledgeable in the following areas: Office Management Bank Reconciliations Preparation of State and Federal Reports Training of Accounting staff employees Conducting or participating in meetings Analysis of Balance Sheet Accounts Preparation of Journal entries, closing the books and preparing the Balance Sheet Package Interviewing and evaluation of applicants as well as current employees Qualifications Job Requirements: Requires knowledge of all the functions performed by the subordinate reporting directly or indirectly to the Corporate Controller. Requires advanced knowledge of the accounting, finance and hospitality professions. Requires experiential knowledge for management of people and complex problems. Requires ability to analyze activities or information involving some original data manipulation or interpretation to arrive at logical conclusions. Ability to make decisions guided by established policies and procedures. Ability to communicate so as to provide information and services, supervisory skills. Must pass a background check. Skills Excellent hearing required to train and deal with management, employees. Excellent vision required to read reports, computer, etc. Excellent speech communication skills required to train and deal with management, employees. Excellent comprehension and literacy required for reports, computers, ledgers, etc. Excellent Microsoft Excel skills. Education/Formal Training: A four year college degree (accounting preferred) or equivalent education/experience. Experience: Three to four years of full employment in a related position with this company or other organization(s). Physical Requirements: Lifting, pushing, pulling, and carrying up to 15-20 lbs. (usually boxes, computer equipment). Limited bending/kneeling required when arranging supplies or equipment. Mobility - limited, between offices and departments. No continuous standing, climbing or driving required. Work inside 100% of work period. Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, a boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity. Join our Flock! Job Description Reports To: Chef de Cuisine/Executive Chef Supervises: Line Cooks, Stewards General Purpose: A Sous Chef has worked very hard to get where he/she is, and a new Sous knows the real hard work is yet to come. It is time to become a leader, a sergeant, a direct line to the Chef de Cuisine (CDC), or an Executive Chef (EC) for the line cooks. Not only is the Sous Chef directly responsible for being proficient at every station and facet of the kitchen, but a Sous needs to know, in great detail, what it takes to make everything run smoothly and have an understanding of what the positions above them do to keep the wheels turning. The sous chef position is one of the key positions in the kitchen. Specific Responsibilities: Owns service period and crew. Able to be multifaceted with eyes on all kitchen activities. Knows the strengths and weaknesses of line staff under supervision, knows what and when to delegate and to whom, and has set clear expectations for the finished product. Available to assist line staff with recipe techniques and station prep and answer any questions. Abreast of all menu changes, regardless of service period. Relays important information about the day service for line staff as they arrive, such as menu changes, station assignments, and private events. Ensures that stewarding staff follow their opening, closing, and mid-service side work. Coordinates with CDC on supervising the Stewarding department. Maintains clean and organized walk-ins & dry storage area. Orders daily and weekly products in conjunction with CDC. Stays aware of food and labor costs and makes efforts to control these in their particular service periods. Collaborates with CDC and/or EC on menu development and engineering. Qualifications Minimum of two years experience in a fine dining restaurant environment. Understanding of professional cooking and knife handling skills. Knowledge of safety, sanitation, and food handling processes. Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Excellent communication skills; must be able to speak, read, and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Must pass a background check. Travel Requirements: As needed. Additional Information All your information will be kept confidential according to EEO guidelines.

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Chief Engineer Supervises: Engineer staff General Purpose: Responsible for overseeing all functions of the Engineering department in the absence of the Chief Engineer. The Assistant Chief Engineer will oversee engineering operations for interior/exterior facilities including electrical, refrigeration, plumbing, heating/cooling, structural, ground care and parking areas. Manage other engineering work necessary to maintain the property in an optimum and efficient condition to ensure the safety and comfort of guests and employees. Specific Responsibilities: Maintain complete knowledge of all hotel features/services, hours of operation, daily house count and expected arrivals/departures, etc. to ensure work orders are scheduled around critical times; assist in monthly department inventories. Lead all daily line-ups. Develop and delegate daily work plan for preventive and unscheduled maintenance to all engineering staff; hold staff accountable for timely completion of work tickets. Attend necessary meetings and functions to show support and provide input towards the success of the hotel. Review daily log books and manage all day-to-day activities ensuring all preventive and unscheduled maintenance is completed in a timely fashion with attention to detail. Assist with interview, selection and training of new staff members. Promote open-door policy among staff members; identify and resolve performance problems not in line with company standards; consistently apply hotel standards/procedures in evaluation and discipline of staff. Achieve objectives through direction and delegation. Assist in developing a list of departmental goals and objectives; plan for the execution of hotel projects. Oversee preventative maintenance program for guest rooms and public areas in order to achieve Langham standards. Oversee maintenance of the central plant/hotel; maintain HVAC systems, Kitchen facilities, refrigeration systems, laundry facilities, electrical systems, life-safety systems, and sewage systems; maintain the energy management system, including continuous improvement. SECONDARY RESPONSIBILITIES Assist the Chief Engineer in managing the inspection of all building systems and life-safety systems to insure minimum downtime, expense and discomfort to our guests. Provide oversight and supervision of all carpentry projects, painting and decorating, maintain plumbing systems, grounds and landscaping. Ensure employees maintain safe conditions and procedures in work areas and other associated areas. Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. Set standards for the department in image, appearance and grooming; properly represent the company to outside vendors/organizations based on established uniform standards; return business telephone calls the same day. Establish, direct and maintain the appropriate organizational climate to meet the needs of the hotel's employees and guests. Additional duties not listed above may be requested by supervisor. Qualifications Experience as a Building Engineer with experience directing contractors, vendors, and managing engineering staff. Basic computing skills necessary to operate building automation systems. Must have familiarity with OSHA and Life Safety Codes. Knowledge of all technical aspects of engineering/maintenance ( i.e. mechanical, electrical, plumbing and HVAC). Ability to motivate and lead staff members to achieve a common goal. Ability to maintain hotel standards, policies and procedures with staff. Ability to read and understand blueprints and schematics. Ability to communicate well in written and spoken English. Ability to think clearly under high pressure or emergency situations. Ability to promote positive work relationships among all hotel staff. Ability to ascertain staff training needs and provide such training. Ability to organize, direct, plan and control all engineering activities. Ability to troubleshoot and repair all mechanical, electrical, HVAC and plumbing systems in a timely manner. Ability to effectively maintain all equipment so less than 20% of all engineering staff time is spent on reactive maintenance. Education/Formal Training: High school diploma, or equivalent education Experience: At least two years working in maintenance/engineering. Physical requirements: Stand/walk for up to 8 hours; sit; reach; grasp; walk; climb; kneel; squat/bend; push/pull. Lift/carry up to 75 lbs. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: ***************************************** Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Chief Engineer Supervises: None General Purpose: Performs maintenance and repairs in specialized areas such as plumbing, electrical, carpentry, HVAC. Cleans and maintains all equipment and work areas. Documents all parts used and parts needed to be purchased. Reports any unsafe conditions to the Chief Engineer. Specific Responsibilities: Checks with Front Desk to make sure all guest issues have been resolved. Checks HVAC loop temperatures are at normal operating temperatures. Checks domestic hot water temperatures. Walks building daily looking for lights out and any obvious breakdowns, blemishes or other problems. Follows up on Housekeeping calls for maintenance issues. Fixes all broken furniture as assigned. Ensures that all work orders are completed. Checks with Chief Engineer to make sure inventory is up to par Changes air and water filters throughout building Conducts preventative maintenance throughout property including guest rooms, public spaces, kitchen, restaurant, storage, and office areas. Assists valet in resolving guest auto issues such as jump starts and flat tires. Assists Guests with internet connectivity issues. Assists other departments within the property as needed. Qualifications Must have basic knowledge of building mechanical systems and controls, energy management and building maintenance skills. Minimal comprehension and literacy required to read instructions, repair manuals Education: High school diploma or equivalent Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Dining Room Manager & General Manager General Purpose: The restaurant Host is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the Host to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the restaurant in their exchange with the Host. Specific Responsibilities: Understands he/she is the first impression of guests whether at the door or on the phone and behaves in accordance with high standards set by restaurant reputation. Maintains a positive, friendly attitude with co-workers and guests at all time. Knows at least 3 appetizers, 3 entrees, and 3 desserts and can explain them to a guest/caller. Reports to work on time and ready to work scheduled shift. Maintains a clean, orderly appearance of the restaurant service area. Fills in for multiple positions as needed. Delivers a prompt, accurate report of all income received during shifts worked. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual, adaptable. Detail oriented, behaves calmly and recognizes order within chaos. Superior communication skills; must be able to speak, read, and understand English. Clean and professional appearance. Basic math skills. Demonstrates enthusiasm for all things 21c. Must pass a background check. Education/Formal Training: High school or equivalent education required. Experience with Open Table preferred. Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Pastry Chef/Executive Chef Profile: The Pastry Cook works alongside the Pastry Chef making scratch desserts for a full service restaurant and banquet department. This position also includes the plating of desserts and communication with other departments. This position will adhere to 21c procedures and standards to maintain a safe, orderly and sanitized kitchen. Specific Responsibilities: Understands menu and techniques to execute items Produces scratch desserts following 21c recipes. Plates banquet desserts and assists Garde Manger station in the restaurant on occasion. Owns assigned service period. Relays important information to line staff and Front of House in the Pastry Chef's absence Maintains a clean and organized workspace and storage. Stays aware of local, state and federal sanitation laws. Understands and practices proper use and maintenance of major kitchen equipment, including stoves, refrigeration units, knives, slicers and dish machines. Other duties as assigned by supervisor or manager. Qualifications Ability to multi-task, manage time, and work independently. Ability to work flexible hours (nights, weekends). Able to be part of a team Responsible, dependable, punctual. Strong communication skills; must be able to speak, read, and understand English. Must work well under pressure. Clean and professional appearance. Demonstrated enthusiasm for all things 21c. Must pass background check. Education/Formal Training: High school or equivalent education required. Experience: Culinary training and cooking experience with demonstrated supervisory experience in the culinary field is a plus. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Beverage Manager, Food & Beverage Director General Purpose: The Bartender provides timely, accurate and friendly service while preparing the highest quality beverages for each guest. Specific Responsibilities: Follows all steps of service. Provides superior service behind the bar by preparing drinks according to recipe standards. Knows drink names, ingredients, method of preparation, appropriate glassware, and garnishes. Knows all wines by the glass and at least five wines in each category on the wine list in varying price ranges and styles. Knows specialty beverages, i.e., single malt scotches, cognacs, specialty drinks, and beer lists. Knows all menu descriptions of the bar menu and dining room menu. Ensures all stock is up to par levels. Completes daily inventory and informs servers/managers/bar back of any changes. Verifies all guests are at least 21 years of age. Provides prompt, accurate report of all income received during shift. Sells beverages responsibly with the customer's best interest in mind. Maintains smooth flow of service between bar and server requests. Completes all side work as outlined in the manual. Reports to work on time and ready to work scheduled shifts. Maintains a positive, friendly attitude with co-workers and guests. Maintains a clean, orderly appearance in the restaurant service area. Assists with/executes any tasks as assigned by the supervisor. Follows all proper sanitation guidelines. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Strong communication skills; must be able to speak, read, and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Exhibits strong beverage knowledge. Must pass a background check. Physical Requirements: Must be able to stand and walk for long periods. Requires lifting of up to 50 lbs. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Front Office Manager/Rooms Manager Supervises: Front Desk Agents, Valets General Purpose: The Front Desk Supervisor handles internal and external guest issues, in the absence of the manager. Operating primarily from the front desk, this position ensures all front desk and valet functions are completed accurately and efficiently and sees that any major guest complaints or employee complaints are properly communicated and documented to the management staff. The Front Desk Supervisor also acts as a liaison between Front Desk, Housekeeping, and Engineering, and ensures that all requests to these departments are fulfilled within a timely manner. Specific Responsibilities Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Manages front office and valet staff during appropriate shifts. Oversees all day to day operations of Front Desk and Valet staffs, insuring that all established front office and hotel policies are followed. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the suite for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone. Operates the PBX equipment by answering incoming calls within two (2) rings, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Maximizing revenue in each phone, desk, or valet transaction. Controls cash transactions at the front desk or valet area and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Performs other duties as assigned, requested or deemed necessary by management. Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the most timely and accurate method possible. Reviews all guest issues, contacts appropriate department for resolution, determines recovery, follows up with guest, and maintains log of the incident. Reports issues to manager, escalating immediately when appropriate. Contributes and maintains established information and communication sources such as department and front desk log books in order to enhance department communications and operations. Ensures that the AM shift and PM shift sheet is completed each day. Other duties as assigned by your supervisor or manager. Qualifications Know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in English. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Standard office equipment including but not limited to: telephone, copier, POS, PC, fax machine, and PBX system. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Restaurant Manager General Purpose: The Runner's primary responsibility is to deliver food to restaurant patrons. Food Runners are the last of the staff to see the meal before it reaches the customer, so it's important for them to know what each dish is supposed to look like so nothing is missed. The Food Runner may also perform other essential duties as required. Specific Responsibilities: Understands role within the steps of service. Reports to work on time and ready to work scheduled shift. Delivers food from kitchen to dining room tables in a timely, accurate manner. Assists server with preparation of tables, service station, and coffee station. Assists servers and busser with table clearing and side work. Communicates between kitchen and servers regarding the status of each table and delivery of food. Assists supervisor and executes any and all tasks as assigned. When possible, assists chef and executes any and all tasks as assigned. Polishes silverware. Completes all sidework as outlined in manual. Maintains a positive, friendly attitude with co-workers and guests. Maintains a clean, orderly appearance of the restaurant service area. Follow all proper sanitation guidelines. Exhibits strong food knowledge: knows menu descriptions for bar and dining room. Other duties as assigned by supervisor or manager. Qualifications: Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Strong communication skills; must be able to speak, read and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Must pass a background check. Physical Requirements: Must be able to carry full service tray comfortably. Must be able to stand and walk for long periods of time. Must be able to lift at least 50 pounds. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: ***************************************** Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Strong communication skills; must be able to speak, read and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Must pass a background check. Physical Requirements: Must be able to carry full service tray comfortably. Must be able to stand and walk for long periods of time. Must be able to lift at least 50 pounds. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Sous Chef, Chef de Cuisine, Executive Chef General Purpose: Accurately and efficiently cooks hot food products as well as prepares and portions food products prior to cooking. Also performs other duties in the areas of food and final plate preparation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates. Specific Responsibilities: Understands menu and techniques required to execute the dishes properly. Reports to work on time and ready to work scheduled shift. Able to work as part of a team focused on a common goal. Possesses and brings in the proper tools to do the job: microplanes, knives, honing steel, tongs, spatula, saucing and plating spoons (the restaurant provides any other necessary tools). Understands the importance of tasting and seasoning the food properly, no matter how simple the dish. Understands how to work with different forms of heat and cooking methods. Receives and applies criticism in a positive manner, even from fellow employees. Understands and has experience using different kinds of proteins, fruits, vegetables, grains, dry goods, spices, vinegars, etc. Actively learns through inquiry. Keeps a clean and organized work station before, during, and post service. Knows station set up and pars to assist sous chefs in ordering and writing prep lists for the next day. Able to identify product quality and freshness. Other duties as assigned by supervisor or manager. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Strong communication skills; must be able to speak, read, and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Must pass a background check. Education/Formal Training: High school or equivalent education required. Physical Requirements: Must be able to stand for long periods of time. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Chief Engineer Supervises: None General Purpose: Performs maintenance and repairs in specialized areas such as plumbing, electrical, carpentry, HVAC and painting Cleans and maintains all equipment and work areas. Documents all parts used and parts needed to be purchased. Reports any unsafe conditions to the Chief Engineer. Specific Responsibilities: Checks with Front Desk to make sure all guest issues have been resolved. Checks HVAC loop temperatures are at normal operating temperatures. Checks domestic hot water temperatures. Walks building daily looking for lights out and any obvious breakdowns, blemishes or other problems. Follows up on Housekeeping calls for maintenance issues. Fixes all broken furniture as assigned. Ensures that all work orders are completed. Checks with Chief Engineer to make sure inventory is up to par Changes air and water filters throughout building Conducts preventative maintenance throughout property including guest rooms, public spaces, kitchen, restaurant, storage, and office areas. Assists valet in resolving guest auto issues such as jump starts and flat tires. Assists Guests with internet connectivity issues. Assists other departments within the property as needed. Apply paint, stain and other finishes to property walls, ceilings, and furniture using brushes, spray guns, or rollers. Apply primers or sealers to prepare new surfaces for finish coats. Remove old finishes by stripping, sanding, wire brushing, burning, or using water and/or abrasive blasting. Cover surfaces with appropriate material for protection during painting and post appropriate paint signs. Clean up and store paint and painting tools and equipment in appropriate areas. Coordinate with vendor in order to modify colors of paint, stain, or varnish. Maintain or apply various types of paint and paint related duties Tape and mud drywall surfaces Prepare walls, ceilings, doors, trim, furniture, and exterior surfaces by cleaning, sanding, filling holes, caulking, and priming. Perform high-quality touch-ups in occupied and guest-visible areas with minimal disruption. Respond to paint-related work orders in rooms, lobbies, restaurants, pools, spas, and other resort facilities. Repair minor drywall damage, patch holes, fix peeling paint, and restore worn or damaged finishes. Maintain aesthetic consistency across properties and ensure compliance with brand color standards. Follow all OSHA and resort safety guidelines regarding chemicals, equipment, ladders, and ventilation. Clean and maintain painting tools and ensure safe storage of all flammable and hazardous materials. Qualifications Must have basic knowledge of building mechanical systems and controls, energy management and building maintenance skills. Minimal comprehension and literacy required to read instructions, repair manuals Education: High school diploma or equivalent Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, a boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity. Join our Flock! Job Description Reports To: Restaurant Managers, Food & Beverage Director General Purpose: The AM Restaurant Server is an engaging and enthusiastic ambassador for the restaurant, intuiting the guest's appetites through verbal and non-verbal cues, makes recommendations and sells any item on the menu to even the most reluctant palate. The Restaurant Server works accurately, efficiently, and expertly prioritizes and works to exceed guest expectations. Specific Responsibilities: Reports to work on time and ready to work scheduled shift. Follows all steps of service. Knows descriptions and ingredients of all menu items. Sells menu items with goal of increasing overall sales. Serves beverages and food in a cheerful and efficient manner. Ensures that service station is properly stocked. Completes all posted side work. Maintains a positive, friendly attitude with co-workers & guests. Provides prompt, accurate report of all income received during shift. Maintains a clean, orderly appearance of the restaurant service area. Assists/executes any and all tasks as assigned by supervisor. Follow all proper sanitation guidelines. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Basic math skills. Strong communication skills; must be able to speak, read and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Familiar with and able to use POS systems. Must pass a background check. Education/Formal Training: High school or equivalent education required. Experience in an upscale dining environment preferred. Physical Requirements: Must be able to carry full service tray comfortably. Must be able to stand and walk for long periods of time. Must be able to lift at least 50 pounds. Additional Information All your information will be kept confidential according to EEO guidelines.

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Front Desk Supervisor/Front Office Manager Supervises: None General Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c, involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival. Specific Responsibilities: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Accepts incoming calls, assists outgoing calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Processes all guest mail, messages and faxes: receives, sorts, notifies and distributes to guests in order to ensure the information is received by the guests in the most timely and accurate method possible. Stays up to date on gift shop merchandise, provides guests with information and processes gift shop sales. Relays art exhibition information to guests. Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations. Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel. Performs other duties as assigned, requested or deemed necessary by management. Knows standard cash handling procedures and knowledge of computerized cash register systems. Must be fluent in English. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine. Must pass a background check. Education/Formal Training High School diploma or equivalent Experience Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: ***************************************** Qualifications Knows standard cash handling procedures and knowledge of computerized cash register systems. Must be fluent in English. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine. Must pass a background check. Education/Formal Training High School diploma or equivalent Experience Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Housekeeping Manager or Housekeeping Supervisor General Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest satisfaction and the overall appearance of the property. Specific Responsibilities: Walks all assigned floors at beginning and end of shift. Removes service trays and any trash and notes any areas that need immediate cleaning. Removes soiled linen, terry and trash from the housekeeping carts and takes to appropriate locations. Recycles bottles, cans, and papers in appropriate receptacles. Maintains all carpets through extraction and spotting methods. Protects our furniture from wear & tear through preventative maintenance, including the rotation of mattresses and box springs. Deep cleans guest rooms: carpet, chairs, vacuuming behind furniture, metal vents and the tile floor in the bathroom area. Cleans all public areas, elevators, service areas, stairwells etc. while maintaining safety and security. Aids housekeepers as needed with removal of rollways and stripping of rooms. Reports any missing/found items, damages, and maintenance issues. Responds to guest requests and questions. Reports guest issues and complaints to Executive Housekeeper or Housekeeping Supervisor. Stocks linen closets with supplies (soap, shampoo etc.). Other duties as assigned by your supervisor or manager. Qualifications Knowledge of carpet care, tile care, buffing machines, extractors a plus. Able to work a flexible schedule, as times needed vary based on occupancy. Must pass a background check. Physical Requirements: Must be able to lift up to 50 lbs and climb stairs numerous times daily. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Must be able to bend down and get on and off floor numerous times per day. Education/Formal Training High School Diploma/GED Experience Experience a plus, but not required. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Beverage Manager, Food & Beverage Director General Purpose: The Bartender provides timely, accurate and friendly service while preparing the highest quality beverages for each guest. Specific Responsibilities: Follows all steps of service. Provides superior service behind the bar by preparing drinks according to recipe standards. Knows drink names, ingredients, method of preparation, appropriate glassware, and garnishes. Knows all wines by the glass and at least five wines in each category on the wine list in varying price ranges and styles. Knows specialty beverages, i.e., single malt scotches, cognacs, specialty drinks, and beer lists. Knows all menu descriptions of the bar menu and dining room menu. Ensures all stock is up to par levels. Completes daily inventory and informs servers/managers/bar back of any changes. Verifies all guests are at least 21 years of age. Provides prompt, accurate report of all income received during shift. Sells beverages responsibly with the customer's best interest in mind. Maintains smooth flow of service between bar and server requests. Completes all side work as outlined in the manual. Reports to work on time and ready to work scheduled shifts. Maintains a positive, friendly attitude with co-workers and guests. Maintains a clean, orderly appearance in the restaurant service area. Assists with/executes any tasks as assigned by the supervisor. Follows all proper sanitation guidelines. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Strong communication skills; must be able to speak, read, and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Exhibits strong beverage knowledge. Must pass a background check. Physical Requirements: Must be able to stand and walk for long periods. Requires lifting of up to 50 lbs. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Sous Chef, Chef de Cuisine, Executive Chef General Purpose: Accurately and efficiently cooks hot food products as well as prepares and portions food products prior to cooking. Also performs other duties in the areas of food and final plate preparation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates. Specific Responsibilities: Understands menu and techniques required to execute the dishes properly. Reports to work on time and ready to work scheduled shift. Able to work as part of a team focused on a common goal. Possesses and brings in the proper tools to do the job: microplanes, knives, honing steel, tongs, spatula, saucing and plating spoons (the restaurant provides any other necessary tools). Understands the importance of tasting and seasoning the food properly, no matter how simple the dish. Understands how to work with different forms of heat and cooking methods. Receives and applies criticism in a positive manner, even from fellow employees. Understands and has experience using different kinds of proteins, fruits, vegetables, grains, dry goods, spices, vinegars, etc. Actively learns through inquiry. Keeps a clean and organized work station before, during, and post service. Knows station set up and pars to assist sous chefs in ordering and writing prep lists for the next day. Able to identify product quality and freshness. Other duties as assigned by supervisor or manager. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Strong communication skills; must be able to speak, read, and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Must pass a background check. Education/Formal Training: High school or equivalent education required. Physical Requirements: Must be able to stand for long periods of time. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************