21c Museum Hotels jobs in Durham, NC

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Housekeeping Manager or Housekeeping Supervisor General Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest satisfaction and the overall appearance of the property. Specific Responsibilities: Walks all assigned floors at beginning and end of shift. Removes service trays and any trash and notes any areas that need immediate cleaning. Removes soiled linen, terry and trash from the housekeeping carts and takes to appropriate locations. Recycles bottles, cans, and papers in appropriate receptacles. Maintains all carpets through extraction and spotting methods. Protects our furniture from wear & tear through preventative maintenance, including the rotation of mattresses and box springs. Deep cleans guest rooms: carpet, chairs, vacuuming behind furniture, metal vents and the tile floor in the bathroom area. Cleans all public areas, elevators, service areas, stairwells etc. while maintaining safety and security. Aids housekeepers as needed with removal of rollways and stripping of rooms. Reports any missing/found items, damages, and maintenance issues. Responds to guest requests and questions. Reports guest issues and complaints to Executive Housekeeper or Housekeeping Supervisor. Stocks linen closets with supplies (soap, shampoo etc.). Other duties as assigned by your supervisor or manager. Qualifications: Knowledge of carpet care, tile care, buffing machines, extractors a plus. Able to work a flexible schedule, as times needed vary based on occupancy. Must pass a background check. Physical Requirements: Must be able to lift up to 50 lbs and climb stairs numerous times daily. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Must be able to bend down and get on and off floor numerous times per day. Education/Formal Training High School Diploma/GED Experience Experience a plus, but not required. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: ***************************************** Qualifications Knowledge of carpet care, tile care, buffing machines, extractors a plus. Able to work a flexible schedule, as times needed vary based on occupancy. Must pass a background check. Physical Requirements: Must be able to lift up to 50 lbs and climb stairs numerous times daily. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Must be able to bend down and get on and off floor numerous times per day. Education/Formal Training High School Diploma/GED Experience Experience a plus, but not required. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Night Manager/Front Office Manager General Purpose: Audit, balance, and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed, and to prevent fraud. Job Responsibilities Audit, balance, and report on all food and beverage outlets (e.g., restaurants, lounges, banquets, room service) cash and credit operations, including, but not limited to, checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information. Audit, balance, post, and report on the front desk, including, but not limited to, room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance, prepare, verify, and report on room information to provide room management with a picture of how they are performing. Prepare and input statistics and income journal sheets to prepare daily reports. Balance and close all bank ticket codes. Run the night audit final after ensuring all revenues are in balance nightly. Perform the duties of a Front Desk Agent/Bellman, including check-ins and check-outs. Compile guest email addresses for comment cards and our market research company. Track guest issues in a master Guest Response Log, complete a snapshot of hotel and restaurant activity called the "Flash Report," and send it to all employees. Basic supervision of 3rd shift staff, including contracted security. Attend quarterly Night Staff meetings with the Night Manager/room manager/Managing Director. Other duties as assigned by your supervisor or manager. Qualifications Accounting background preferred but not required. Ability to operate a personal computer, cash register, and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing is required to communicate with guests. Excellent vision is required for viewing computer screens. Excellent speech communication skills are required to communicate with guests over the telephone. Excellent comprehension and literacy are required for reading daily reports, numbers, etc. Ability to lift files/papers to 5 lbs. 50% of time. May lift luggage to 50 lbs. Mobility - the ability to move between the front desk, PBX accounting, and various other areas in the hotel 15-20% of the time. No continuous standing, climbing, or driving is required. Personal computer, telephone, cash register, calculator - approximately 90-95% of the time. Must pass a background check. High school education or equivalent experience. Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, a boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity. Join our Flock! Job Description Reports To: Chef de Cuisine/Executive Chef Supervises: Line Cooks, Stewards General Purpose: A Sous Chef has worked very hard to get where he/she is, and a new Sous knows the real hard work is yet to come. It is time to become a leader, a sergeant, a direct line to the Chef de Cuisine (CDC), or an Executive Chef (EC) for the line cooks. Not only is the Sous Chef directly responsible for being proficient at every station and facet of the kitchen, but a Sous needs to know, in great detail, what it takes to make everything run smoothly and have an understanding of what the positions above them do to keep the wheels turning. The sous chef position is one of the key positions in the kitchen. Specific Responsibilities: Owns service period and crew. Able to be multifaceted with eyes on all kitchen activities. Knows the strengths and weaknesses of line staff under supervision, knows what and when to delegate and to whom, and has set clear expectations for the finished product. Available to assist line staff with recipe techniques and station prep and answer any questions. Abreast of all menu changes, regardless of service period. Relays important information about the day service for line staff as they arrive, such as menu changes, station assignments, and private events. Ensures that stewarding staff follow their opening, closing, and mid-service side work. Coordinates with CDC on supervising the Stewarding department. Maintains clean and organized walk-ins & dry storage area. Orders daily and weekly products in conjunction with CDC. Stays aware of food and labor costs and makes efforts to control these in their particular service periods. Collaborates with CDC and/or EC on menu development and engineering. Qualifications Minimum of two years experience in a fine dining restaurant environment. Understanding of professional cooking and knife handling skills. Knowledge of safety, sanitation, and food handling processes. Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Excellent communication skills; must be able to speak, read, and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Must pass a background check. Travel Requirements: As needed. Additional Information All your information will be kept confidential according to EEO guidelines.

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Chief Engineer Supervises: Engineer staff General Purpose: Responsible for overseeing all functions of the Engineering department in the absence of the Chief Engineer. The Assistant Chief Engineer will oversee engineering operations for interior/exterior facilities including electrical, refrigeration, plumbing, heating/cooling, structural, ground care and parking areas. Manage other engineering work necessary to maintain the property in an optimum and efficient condition to ensure the safety and comfort of guests and employees. Specific Responsibilities: Maintain complete knowledge of all hotel features/services, hours of operation, daily house count and expected arrivals/departures, etc. to ensure work orders are scheduled around critical times; assist in monthly department inventories. Lead all daily line-ups. Develop and delegate daily work plan for preventive and unscheduled maintenance to all engineering staff; hold staff accountable for timely completion of work tickets. Attend necessary meetings and functions to show support and provide input towards the success of the hotel. Review daily log books and manage all day-to-day activities ensuring all preventive and unscheduled maintenance is completed in a timely fashion with attention to detail. Assist with interview, selection and training of new staff members. Promote open-door policy among staff members; identify and resolve performance problems not in line with company standards; consistently apply hotel standards/procedures in evaluation and discipline of staff. Achieve objectives through direction and delegation. Assist in developing a list of departmental goals and objectives; plan for the execution of hotel projects. Oversee preventative maintenance program for guest rooms and public areas in order to achieve Langham standards. Oversee maintenance of the central plant/hotel; maintain HVAC systems, Kitchen facilities, refrigeration systems, laundry facilities, electrical systems, life-safety systems, and sewage systems; maintain the energy management system, including continuous improvement. SECONDARY RESPONSIBILITIES Assist the Chief Engineer in managing the inspection of all building systems and life-safety systems to insure minimum downtime, expense and discomfort to our guests. Provide oversight and supervision of all carpentry projects, painting and decorating, maintain plumbing systems, grounds and landscaping. Ensure employees maintain safe conditions and procedures in work areas and other associated areas. Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. Set standards for the department in image, appearance and grooming; properly represent the company to outside vendors/organizations based on established uniform standards; return business telephone calls the same day. Establish, direct and maintain the appropriate organizational climate to meet the needs of the hotel's employees and guests. Additional duties not listed above may be requested by supervisor. Qualifications Experience as a Building Engineer with experience directing contractors, vendors, and managing engineering staff. Basic computing skills necessary to operate building automation systems. Must have familiarity with OSHA and Life Safety Codes. Knowledge of all technical aspects of engineering/maintenance ( i.e. mechanical, electrical, plumbing and HVAC). Ability to motivate and lead staff members to achieve a common goal. Ability to maintain hotel standards, policies and procedures with staff. Ability to read and understand blueprints and schematics. Ability to communicate well in written and spoken English. Ability to think clearly under high pressure or emergency situations. Ability to promote positive work relationships among all hotel staff. Ability to ascertain staff training needs and provide such training. Ability to organize, direct, plan and control all engineering activities. Ability to troubleshoot and repair all mechanical, electrical, HVAC and plumbing systems in a timely manner. Ability to effectively maintain all equipment so less than 20% of all engineering staff time is spent on reactive maintenance. Education/Formal Training: High school diploma, or equivalent education Experience: At least two years working in maintenance/engineering. Physical requirements: Stand/walk for up to 8 hours; sit; reach; grasp; walk; climb; kneel; squat/bend; push/pull. Lift/carry up to 75 lbs. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: ***************************************** Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Chief Engineer Supervises: None General Purpose: Performs maintenance and repairs in specialized areas such as plumbing, electrical, carpentry, HVAC. Cleans and maintains all equipment and work areas. Documents all parts used and parts needed to be purchased. Reports any unsafe conditions to the Chief Engineer. Specific Responsibilities: Checks with Front Desk to make sure all guest issues have been resolved. Checks HVAC loop temperatures are at normal operating temperatures. Checks domestic hot water temperatures. Walks building daily looking for lights out and any obvious breakdowns, blemishes or other problems. Follows up on Housekeeping calls for maintenance issues. Fixes all broken furniture as assigned. Ensures that all work orders are completed. Checks with Chief Engineer to make sure inventory is up to par Changes air and water filters throughout building Conducts preventative maintenance throughout property including guest rooms, public spaces, kitchen, restaurant, storage, and office areas. Assists valet in resolving guest auto issues such as jump starts and flat tires. Assists Guests with internet connectivity issues. Assists other departments within the property as needed. Qualifications Must have basic knowledge of building mechanical systems and controls, energy management and building maintenance skills. Minimal comprehension and literacy required to read instructions, repair manuals Education: High school diploma or equivalent Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel, and chef-driven restaurant to create a unique and welcoming opportunity. Join our Flock! Job Description Reports To: Banquet Manager General Purpose: The Banquet Captain leads the event staff during a specific event, ensuring that Banquet Servers and Bartenders can operate efficiently while providing exceptional guest-focused service. Specific Responsibilities: Meets client needs and exceeds client expectations to execute each event successfully. Creates a positive and motivated atmosphere for teammates. Provide leadership support to banquets and catering teams. Develops and maintains a good working relationship with guests, groups, and teammates from other departments. Communicate verbally and in writing with the Banquet Manager and Kitchen team to secure all details/tools necessary to execute events. Assists with maintaining lines of communication between B&C and hotel/restaurant/etc. Knows and understands procedures, terminology, and techniques used in the B&C department. Demonstrates knowledge of ingredients of all food and beverage items served and available for a function. Manages execution of on-site events in cooperation with event staff per directions of the Banquet Manager and according to standards in the B&C Standards & Tools manual. Oversees set-up/tear-down details and processes. Interacts with the on-site contact and assists with impromptu requests; confidently answers client questions and solves client problems. Confidently answers staff questions, resolves issues during events, and remains calm in chaotic situations. Monitors staffing and scheduling, making adjustments to minimize expenses while ensuring an exceptional event. Performs any task related to the execution and running of events, including filling in for event servers as necessary. Completes a walk-thru after every event. Completes end-of-event paperwork, including, but not excluded, accounting, inventory, payroll report, etc. Summarize the event in the Banquet Captain Log with a concise written report of event details. Knows and speaks knowledgeable about products, features, and services offered by hotels and restaurants. Provides excellent customer service to all hotel and restaurant guests, not just those attending the event. Reports to work on time and ready to work scheduled shifts. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual, organized. Strong math skills. Strong communication skills; must be able to speak, read, and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c Must pass a background check. Physical Requirements: Must be able to carry a full-service tray comfortably. Must be able to stand and walk for long periods of time. Must be able to lift at least 50 pounds. Additional Information 21c Museum Hotels is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, a boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity. Join our Flock! Job Description Reports To: Restaurant Managers, Food & Beverage Director General Purpose: The AM Restaurant Server is an engaging and enthusiastic ambassador for the restaurant, intuiting the guest's appetites through verbal and non-verbal cues, makes recommendations and sells any item on the menu to even the most reluctant palate. The Restaurant Server works accurately, efficiently, and expertly prioritizes and works to exceed guest expectations. Specific Responsibilities: Reports to work on time and ready to work scheduled shift. Follows all steps of service. Knows descriptions and ingredients of all menu items. Sells menu items with goal of increasing overall sales. Serves beverages and food in a cheerful and efficient manner. Ensures that service station is properly stocked. Completes all posted side work. Maintains a positive, friendly attitude with co-workers & guests. Provides prompt, accurate report of all income received during shift. Maintains a clean, orderly appearance of the restaurant service area. Assists/executes any and all tasks as assigned by supervisor. Follow all proper sanitation guidelines. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Basic math skills. Strong communication skills; must be able to speak, read and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Familiar with and able to use POS systems. Must pass a background check. Education/Formal Training: High school or equivalent education required. Experience in an upscale dining environment preferred. Physical Requirements: Must be able to carry full service tray comfortably. Must be able to stand and walk for long periods of time. Must be able to lift at least 50 pounds. Additional Information All your information will be kept confidential according to EEO guidelines.

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Title: Housekeeping Supervisor Supervises: Room Attendants, Turndown Attendants, Housepersons/Lobby Attendants Reports To: Executive Housekeeper or Housekeeping Manager General Purpose: The Housekeeping Supervisor ensures that the daily duties of the staff are completed to the highest standards of cleanliness and guest comfort. Specific Responsibilities: • Promotes a safe environment and quality service to achieve maximum guest satisfaction, protection of assets, using minimal expenses to maximize profits. Supervises the housekeeping staff via providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency. Supervises and inspects the cleaning of the guest rooms, turndown service, public areas and back of the house. Ensures compliance with accident/loss prevention programs, SOP's, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Issues assignments to staff. Issues supplies/goods to staff at beginning of shift. Helps Executive Housekeeper control inventory and ensure proper supplies are available while watching expenses. Responds to guest requests, concerns and problems to ensure guest satisfaction, work with Front Desk and Engineering staff as necessary. Logs items into the Lost and Found (Go Concierge) to maintain controls and ensure guest satisfaction. Implements emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets. Assists the evening staff in the performance of duties to include: cleaning of lobby, turndown service, maintenance of outside area of hotel. Monitors and maintain inventory of linens, cleaning supplies, and mini bar items. Assists Executive Housekeeper with maintaining the department checkbook. Must be able to open, close, or work any shift during special events. Professionally and efficiently uses 2-way radio to communicate with housekeeping staff and other departments across property. Other duties as assigned by your supervisor or manager. Qualifications Good eye for details Working knowledge of housekeeping and hotel services, policies and operations. Demonstrated supervisory experience and skills. Good communication skills. Must pass a background check. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Steward Supervisor, Sous Chef Profile: The Kitchen Steward position provides the support and backbone necessary to make the kitchen run smoothly and efficiently on a daily basis. While the position's primary focus is cleaning serving ware, glass, flatware, pots and pans, also it is important that the position removes and organizes trash and recycling, and cleans the kitchen floors, shelving and equipment. Specific Responsibilities: Reports to work on time and ready to work scheduled shift. Breaks machine down properly in order to thoroughly clean all parts. Changes water in machine and cleans all debris baskets once an hour. Keeps all chemicals full during service so machines are cleaning properly. Informs supervisors if low on soap products (solid power, solid brilliance, silver fusion). For the three-compartment sink keeps the wash, rinse and sanitizer tank water fresh, changing at least once an hour. Makes sure there are sanitizer test strips present. Keeps shelf above the sinks organized and dry. Takes out trash and recycling at specified times or when needed during service. Makes sure hand sinks are stocked with soap and hand towels throughout the work day. Maintains cleanliness and organization of both dish stations. Maintains an organized soil table so there is a proper landing spot for all dirty items. Keeps all soaking basins clean and fresh. Stores and organizes BOH space daily. Stores and organizes non-F&B orders. Removes boxes from receiving area and maintains slop sink in the back of the kitchen. Maintains cleanliness and organization of glass rack storage area. Performs all opening and closing duties as outlined by supervisors. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Strong communication skills; must be able to speak, read, and understand English. Clean and professional appearance. Must be able to show enthusiasm for all things 21c. Must pass a background check. Physical Requirements: Must be able to stand and walk for long periods of time. Must be able to lift at least 50 pounds Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description General Purpose: The Banquet Bartender provides timely, accurate and friendly service while preparing the highest quality beverages for each guest. Specific Responsibilities: Follows all steps of service. Provides superior service behind the bar by preparing drinks according to recipe standards. Knows drink names, ingredients, method of preparation, appropriate glassware, and garnishes. Knows all wines by the glass and at least 5 wines in each category on the wine list in varying price ranges and styles. Knows specialty beverages, i.e. single malt scotches, cognacs, specialty drinks, beer list. Knows all menu descriptions of bar menu and dining room menu. Ensures all stock is up to par levels. Completes daily inventory and inform servers/managers/bar back of any changes. Verifies all guests are at least 21 years of age. Provides prompt, accurate report of all income received during shift. Sells beverages responsibly with customer's best interest in mind. Maintains smooth flow of service between bar and server requests. Completes all sidework as outlined in manual. Reports to work on time and ready to work scheduled shift. Maintains a positive, friendly attitude with co-workers and guests. Maintains a clean, orderly appearance of the restaurant service area. Assists with/executes any and all tasks as assigned by supervisor. Fills in for server shifts when needed. Follows all proper sanitation guidelines. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Strong communication skills; must be able to speak, read and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Exhibits strong beverage knowledge. Must pass a background check. Physical Requirements: Must be able to stand and walk for long periods of time. Requires lifting of up to 50 lbs. Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Sous Chef, Chef de Cuisine, Executive Chef General Purpose: Accurately and efficiently cooks hot food products as well as prepares and portions food products prior to cooking. Also performs other duties in the areas of food and final plate preparation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates. Specific Responsibilities: Understands menu and techniques required to execute the dishes properly. Reports to work on time and ready to work scheduled shift. Able to work as part of a team focused on a common goal. Possesses and brings in the proper tools to do the job: microplanes, knives, honing steel, tongs, spatula, saucing and plating spoons (the restaurant provides any other necessary tools). Understands the importance of tasting and seasoning the food properly, no matter how simple the dish. Understands how to work with different forms of heat and cooking methods. Receives and applies criticism in a positive manner, even from fellow employees. Understands and has experience using different kinds of proteins, fruits, vegetables, grains, dry goods, spices, vinegars, etc. Actively learns through inquiry. Keeps a clean and organized work station before, during, and post service. Knows station set up and pars to assist sous chefs in ordering and writing prep lists for the next day. Able to identify product quality and freshness. Other duties as assigned by supervisor or manager. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Strong communication skills; must be able to speak, read, and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Must pass a background check. Education/Formal Training: High school or equivalent education required. Physical Requirements: Must be able to stand for long periods of time. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Night Manager/Front Office Manager General Purpose: Audit, balance, and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed, and to prevent fraud. Job Responsibilities Audit, balance, and report on all food and beverage outlets (e.g., restaurants, lounges, banquets, room service) cash and credit operations, including, but not limited to, checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information. Audit, balance, post, and report on the front desk, including, but not limited to, room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance, prepare, verify, and report on room information to provide room management with a picture of how they are performing. Prepare and input statistics and income journal sheets to prepare daily reports. Balance and close all bank ticket codes. Run the night audit final after ensuring all revenues are in balance nightly. Perform the duties of a Front Desk Agent/Bellman, including check-ins and check-outs. Compile guest email addresses for comment cards and our market research company. Track guest issues in a master Guest Response Log, complete a snapshot of hotel and restaurant activity called the "Flash Report," and send it to all employees. Basic supervision of 3rd shift staff, including contracted security. Attend quarterly Night Staff meetings with the Night Manager/room manager/Managing Director. Other duties as assigned by your supervisor or manager. Qualifications Accounting background preferred but not required. Ability to operate a personal computer, cash register, and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Moderate hearing is required to communicate with guests. Excellent vision is required for viewing computer screens. Excellent speech communication skills are required to communicate with guests over the telephone. Excellent comprehension and literacy are required for reading daily reports, numbers, etc. Ability to lift files/papers to 5 lbs. 50% of time. May lift luggage to 50 lbs. Mobility - the ability to move between the front desk, PBX accounting, and various other areas in the hotel 15-20% of the time. No continuous standing, climbing, or driving is required. Personal computer, telephone, cash register, calculator - approximately 90-95% of the time. Must pass a background check. High school education or equivalent experience. Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Title: Housekeeping Supervisor Supervises: Room Attendants, Turndown Attendants, Housepersons/Lobby Attendants Reports To: Executive Housekeeper or Housekeeping Manager General Purpose: The Housekeeping Supervisor ensures that the daily duties of the staff are completed to the highest standards of cleanliness and guest comfort. Specific Responsibilities: • Promotes a safe environment and quality service to achieve maximum guest satisfaction, protection of assets, using minimal expenses to maximize profits. Supervises the housekeeping staff via providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency. Supervises and inspects the cleaning of the guest rooms, turndown service, public areas and back of the house. Ensures compliance with accident/loss prevention programs, SOP’s, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Issues assignments to staff. Issues supplies/goods to staff at beginning of shift. Helps Executive Housekeeper control inventory and ensure proper supplies are available while watching expenses. Responds to guest requests, concerns and problems to ensure guest satisfaction, work with Front Desk and Engineering staff as necessary. Logs items into the Lost and Found (Go Concierge) to maintain controls and ensure guest satisfaction. Implements emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets. Assists the evening staff in the performance of duties to include: cleaning of lobby, turndown service, maintenance of outside area of hotel. Monitors and maintain inventory of linens, cleaning supplies, and mini bar items. Assists Executive Housekeeper with maintaining the department checkbook. Must be able to open, close, or work any shift during special events. Professionally and efficiently uses 2-way radio to communicate with housekeeping staff and other departments across property. Other duties as assigned by your supervisor or manager. Qualifications Good eye for details Working knowledge of housekeeping and hotel services, policies and operations. Demonstrated supervisory experience and skills. Good communication skills. Must pass a background check. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Restaurant Managers, Food & Beverage Director General Purpose: The Restaurant Server is an engaging and enthusiastic ambassador for the restaurant, intuiting the guest's appetites through verbal and non-verbal cues, makes recommendations and sells any item on the menu to even the most reluctant palate. The Restaurant Server works accurately efficiently, expertly prioritizes and works to exceed guest expectations. Specific Responsibilities: Reports to work on time and ready to work scheduled shift. Follows all steps of service. Knows descriptions and ingredients of all menu items. Knows all wines by the glass and at least 5 wines in each category on the wine list in varying price ranges and styles. Knows drinks names, ingredients, method of preparation, appropriate glassware, and garnishes. Knows specialty beverages i.e. single malt scotches, cognacs, specialty drinks, beer list, etc. Sells menu items with goal of increasing overall sales. Serves beverages and food in a cheerful and efficient manner. Ensures that service station is properly stocked. Completes all posted side work. Maintains a positive, friendly attitude with co-workers & guests. Provides prompt, accurate report of all income received during shift. Maintains a clean, orderly appearance of the restaurant service area. Assists/executes any and all tasks as assigned by supervisor. Follow all proper sanitation guidelines. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Basic math skills. Strong communication skills; must be able to speak, read and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Familiar with and able to use POS systems. Must pass a background check. Education/Formal Training: High school or equivalent education required. Experience in an upscale dining environment preferred. Physical Requirements: Must be able to carry full service tray comfortably. Must be able to stand and walk for long periods of time. Must be able to lift at least 50 pounds. Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Beverage Manager, Food & Beverage Director General Purpose: The Bartender provides timely, accurate and friendly service while preparing the highest quality beverages for each guest. Specific Responsibilities: Follows all steps of service. Provides superior service behind the bar by preparing drinks according to recipe standards. Knows drink names, ingredients, method of preparation, appropriate glassware, and garnishes. Knows all wines by the glass and at least five wines in each category on the wine list in varying price ranges and styles. Knows specialty beverages, i.e., single malt scotches, cognacs, specialty drinks, and beer lists. Knows all menu descriptions of the bar menu and dining room menu. Ensures all stock is up to par levels. Completes daily inventory and informs servers/managers/bar back of any changes. Verifies all guests are at least 21 years of age. Provides prompt, accurate report of all income received during shift. Sells beverages responsibly with the customer's best interest in mind. Maintains smooth flow of service between bar and server requests. Completes all side work as outlined in the manual. Reports to work on time and ready to work scheduled shifts. Maintains a positive, friendly attitude with co-workers and guests. Maintains a clean, orderly appearance in the restaurant service area. Assists with/executes any tasks as assigned by the supervisor. Follows all proper sanitation guidelines. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Strong communication skills; must be able to speak, read, and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Exhibits strong beverage knowledge. Must pass a background check. Physical Requirements: Must be able to stand and walk for long periods. Requires lifting of up to 50 lbs. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Housekeeping Manager or Housekeeping Supervisor General Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest satisfaction and the overall appearance of the property. Specific Responsibilities: Walks all assigned floors at beginning and end of shift. Removes service trays and any trash and notes any areas that need immediate cleaning. Removes soiled linen, terry and trash from the housekeeping carts and takes to appropriate locations. Recycles bottles, cans, and papers in appropriate receptacles. Maintains all carpets through extraction and spotting methods. Protects our furniture from wear & tear through preventative maintenance, including the rotation of mattresses and box springs. Deep cleans guest rooms: carpet, chairs, vacuuming behind furniture, metal vents and the tile floor in the bathroom area. Cleans all public areas, elevators, service areas, stairwells etc. while maintaining safety and security. Aids housekeepers as needed with removal of rollways and stripping of rooms. Reports any missing/found items, damages, and maintenance issues. Responds to guest requests and questions. Reports guest issues and complaints to Executive Housekeeper or Housekeeping Supervisor. Stocks linen closets with supplies (soap, shampoo etc.). Other duties as assigned by your supervisor or manager. Qualifications: Knowledge of carpet care, tile care, buffing machines, extractors a plus. Able to work a flexible schedule, as times needed vary based on occupancy. Must pass a background check. Physical Requirements: Must be able to lift up to 50 lbs and climb stairs numerous times daily. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Must be able to bend down and get on and off floor numerous times per day. Education/Formal Training High School Diploma/GED Experience Experience a plus, but not required. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: ***************************************** Qualifications Knowledge of carpet care, tile care, buffing machines, extractors a plus. Able to work a flexible schedule, as times needed vary based on occupancy. Must pass a background check. Physical Requirements: Must be able to lift up to 50 lbs and climb stairs numerous times daily. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Must be able to bend down and get on and off floor numerous times per day. Education/Formal Training High School Diploma/GED Experience Experience a plus, but not required. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, a boutique hotel, and a chef-driven restaurant to create a unique and welcoming opportunity. Join our Flock! Job Description Reports To: Restaurant Managers, Food & Beverage Director General Purpose: The AM Restaurant Server is an engaging and enthusiastic ambassador for the restaurant, intuiting the guest's appetites through verbal and non-verbal cues, makes recommendations and sells any item on the menu to even the most reluctant palate. The Restaurant Server works accurately, efficiently, and expertly prioritizes and works to exceed guest expectations. Specific Responsibilities: Reports to work on time and ready to work scheduled shift. Follows all steps of service. Knows descriptions and ingredients of all menu items. Sells menu items with goal of increasing overall sales. Serves beverages and food in a cheerful and efficient manner. Ensures that service station is properly stocked. Completes all posted side work. Maintains a positive, friendly attitude with co-workers & guests. Provides prompt, accurate report of all income received during shift. Maintains a clean, orderly appearance of the restaurant service area. Assists/executes any and all tasks as assigned by supervisor. Follow all proper sanitation guidelines. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Basic math skills. Strong communication skills; must be able to speak, read and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Familiar with and able to use POS systems. Must pass a background check. Education/Formal Training: High school or equivalent education required. Experience in an upscale dining environment preferred. Physical Requirements: Must be able to carry full service tray comfortably. Must be able to stand and walk for long periods of time. Must be able to lift at least 50 pounds. Additional Information All your information will be kept confidential according to EEO guidelines.

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Beverage Manager, Food & Beverage Director General Purpose: The Bartender provides timely, accurate and friendly service while preparing the highest quality beverages for each guest. Specific Responsibilities: Follows all steps of service. Provides superior service behind the bar by preparing drinks according to recipe standards. Knows drink names, ingredients, method of preparation, appropriate glassware, and garnishes. Knows all wines by the glass and at least five wines in each category on the wine list in varying price ranges and styles. Knows specialty beverages, i.e., single malt scotches, cognacs, specialty drinks, and beer lists. Knows all menu descriptions of the bar menu and dining room menu. Ensures all stock is up to par levels. Completes daily inventory and informs servers/managers/bar back of any changes. Verifies all guests are at least 21 years of age. Provides prompt, accurate report of all income received during shift. Sells beverages responsibly with the customer's best interest in mind. Maintains smooth flow of service between bar and server requests. Completes all side work as outlined in the manual. Reports to work on time and ready to work scheduled shifts. Maintains a positive, friendly attitude with co-workers and guests. Maintains a clean, orderly appearance in the restaurant service area. Assists with/executes any tasks as assigned by the supervisor. Follows all proper sanitation guidelines. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Strong communication skills; must be able to speak, read, and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Exhibits strong beverage knowledge. Must pass a background check. Physical Requirements: Must be able to stand and walk for long periods. Requires lifting of up to 50 lbs. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Beverage Manager, Food & Beverage Director General Purpose: The Bartender provides timely, accurate and friendly service while preparing the highest quality beverages for each guest. Specific Responsibilities: Follows all steps of service. Provides superior service behind the bar by preparing drinks according to recipe standards. Knows drink names, ingredients, method of preparation, appropriate glassware, and garnishes. Knows all wines by the glass and at least five wines in each category on the wine list in varying price ranges and styles. Knows specialty beverages, i.e., single malt scotches, cognacs, specialty drinks, and beer lists. Knows all menu descriptions of the bar menu and dining room menu. Ensures all stock is up to par levels. Completes daily inventory and informs servers/managers/bar back of any changes. Verifies all guests are at least 21 years of age. Provides prompt, accurate report of all income received during shift. Sells beverages responsibly with the customer's best interest in mind. Maintains smooth flow of service between bar and server requests. Completes all side work as outlined in the manual. Reports to work on time and ready to work scheduled shifts. Maintains a positive, friendly attitude with co-workers and guests. Maintains a clean, orderly appearance in the restaurant service area. Assists with/executes any tasks as assigned by the supervisor. Follows all proper sanitation guidelines. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Strong communication skills; must be able to speak, read, and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Exhibits strong beverage knowledge. Must pass a background check. Physical Requirements: Must be able to stand and walk for long periods. Requires lifting of up to 50 lbs. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************