21c Museum Hotels jobs in Louisville, KY

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Event Captain/Event Manager General Purpose: The Event Server is committed to great customer service and has a passion for promoting 21c Museum Hotels. The Event Server is thorough, task-oriented, can effectively complete tasks of varying importance and can dependably hop into any position within their department at any given time. The Event Server is willing and able to be a part of a diverse work force serving a diverse clientele and can relate to people from a variety of backgrounds. Specific Responsibilities: Hands on execution of event while working with other B&C teammates Interacts with Event Captains and Event Manager throughout function to ensure excellent event service. Fulfills any and all set-up and tear down of events per BEO, Req sheet, and Event Captain. Executes excellent customer service to all guests in hotel/restaurant, not just those attending event. Takes orders from guests, serves food and drinks, and clears tables as necessary. Follows the steps of service for each specific type of event. Demonstrates knowledge of procedures, terminology and techniques used in the B&C department. Demonstrates knowledge of ingredients of all food and beverage items served and available for the function. Knows hours, features and services offered by 21c Museum Hotels. Demonstrates a positive, proactive and motivated attitude in any situation. Able to work in a team for large events and solo for smaller meetings. Reports to work on time and ready to work scheduled shift. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Basic math skills. Strong communication skills; must be able to speak, read and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Beverage knowledge (spirits & beer/wine/especially Bourbon). Must pass a background check. Physical Requirements: Must be able to carry full cocktail tray comfortably. Must be able to stand and walk for long periods of time Must be able to lift at least 50 pounds Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: *****************************************

The legendary Galt House Hotel is currently hiring a Cashier for our Trading Post Bourbon Outlet. Are you ready to build a rewarding career in hospitality? Here's what we can offer you: Same Day Pay Access, FREE Parking ($105.00 monthly savings), FREE Meal, TARC Reimbursement, Onsite FREE Gym Access, Shoes for Crews Discounts, Hotel Room Discounts at Various Locations, 401K match, Paid Time Off, Health Insurance the Following Month, Development and Opportunity of Growth, Special Discounts at Local Attractions and Pelo West Spa, and much more. Apply now for more details! Job Overview As a Cashier at our Trading Post Retail Outlet, youll play a crucial role in ensuring smooth transactions and excellent customer service. Youll handle payments, assist customers, and maintain an organized checkout area. If youre friendly, detail-oriented, and enjoy working in a dynamic retail environment, wed love to have you on our team. Duties * Manage Transactions: * Operate cash registers efficiently to process customer purchases. * Scan items accurately and verify pricing. * Accept payments in cash or credit. * Customer Service: * Greet customers warmly as they enter the store. * Assist customers with inquiries about products, prices, and promotions. * Cross-sell related products to enhance the customer experience. * Arrange for shipment of guest purchase as requested. * Receipts and Refunds: * Issue receipts, refunds, or change promptly. * Handle returns and exchanges professionally. * Complaint Resolution: * Address customer complaints courteously and provide relevant information. * Guide customers through any issues they encounter. * Checkout Area Maintenance: * Keep the checkout area clean, organized, and well-stocked. * Bag, box, or gift-wrap packages as needed. * Record Keeping: * Track transactions on balance sheets. * Report any discrepancies promptly. Experience To be successful in this role, you should have the following skills and qualifications: * Previous experience as a Retail Cashier or in a similar sales role. * Strong math skills to accurately handle cash transactions * Excellent customer service skills with the ability to resolve customer issues in a professional manner * Basic math skills to calculate change accurately Skills: * Basic PC knowledge. * Familiarity with electronic equipment, such as cash registers and point-of-sale (POS) systems. * Strong math skills. * Excellent communication and time management abilities. * Customer satisfaction-oriented mindset. Education: * High school diploma or equivalent. Availability: * Be available for evening and weekend shifts. If you are looking for an opportunity to work in a dynamic environment where you can showcase your customer service skills, we encourage you to apply. Join our team as a Cashier and contribute to providing an exceptional shopping experience for our customers. Please note that this position may require standing for long periods of time and occasional lifting of up to 25 pounds. We offer competitive pay rates and opportunities for growth within the company. To apply, please submit your resume highlighting your relevant experience. We look forward to reviewing your application!

The Human Resource Coordinator will assist the Human Resource Department with complex and specialized administrative tasks including reviewing job applications from prospective employees, managing and overseeing records, and generating reports. Responsibilities * Assist with department outgoing correspondence and memorandums as needed. * Maintain all logs (new hire, termination, transfers, department meetings, turnover) organized in their adequate location * Assist in the new hire, transfer requests and orientation process through screening applicants, scheduling interviews, background checks, processing documentation, assigning employee numbers, verification of employment and system entry. * Maintain inventory of office supplies on a regular basis. Complete purchase orders needed to replenish such supplies. * Maintain employee bulletin boards with current postings of policies, memos, events, or any other designated information. * Distribute and assist with any changes to paychecks and pay cards as needed and ensure signature page is complete from each department. * Create nametag and badges for new hires or replacements * Maintain associates information up to date by processing address changes, phone number updates, tax forms and other information * Manage Shoes for Crews orders * Assist associates in benefit enrollment and answer basic benefit questions * Knowledgeable of associate discounts, perks and benefits * Assist on a daily basis with employee relations issues * All other duties as assigned. Qualifications * Associate Degree in Human Resources or 2 years of HR administrative experience or an equivalent combination of education and experience. * Excellent communication skills both orally and written. * Relationship management skills. * Critical evaluation skills. * PC Experience with Microsoft Word, Excel, Power Point, etc. * Ability to use standard office equipment such as computers, telephones, photocopiers and fax machines. * May be required to travel locally during business day * HRIS Experience preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects. The Crowne Plaza Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more. The Crowne Plaza Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

The Legendary Galt House Hotel is looking for a room service attendant to join their growing team. The room service attendant is responsible for the timely and accurate delivery of food and beverages to the guests' rooms, ensuring orders are accurate, while maintaining the quality and presentation of each dish. Job Duties: * interact with guests during deliveries, providing courteous service and addressing immediate needs. * verify that orders are complete, including special requests, and ensure that food is delivered at the correct temperature. * assist with the clearing of trays, maintaining cleanliness of work areas, and restocking supplies as needed. * Effectively communicate with kitchen staff and management to ensure smooth operations. Qualifications: * Previous experience in a food service or hospitality environment is preferred. * The ability to work in a fast-paced environment while maintaining a friendly and professional demeanor. * Basic knowledge of food and beverage items, including preparation and presentation standards. * Excellent time management, and communication skills. * Must have a polished, and professional appearance. * Must be able to lift and carry heavy trays, push carts, and other equipment. * Must be able to work flexible schedule including days, night, weekends and holidays. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

The city centerpiece of Louisville... On 4th & Main, the Galt House is where guests come to experience, immerse and delight in Louisvilles winning spirit. No other hotel can grant guests access to the city like we can, from our central location in the heart of the business community, museum district, cultural center and Urban Bourbon Trail, to our unique waterfront location. Our status as the official hotel of all that matters makes us Louisvilles always-iconic hotel and ultimate lifestyle destination, reflective of Louisvilles energy, excitement and contemporary spirit. The Galt House Hotel is currently seeking an experienced Security Patrol Officers for ALL Shifts, who will be responsible for providing a safe and secure environment for the hotel guests and associates, by patrolling the property and monitoring the surveillance cameras. Job Responsibilities The Security Officer will be responsible for providing a safe and secure environment for the hotel guests and associates, by patrolling the property and monitoring the surveillance cameras. * Will patrol and inspect property to protect against fire, theft vandalism, and illegal activity. * Monitor entrances and exits through use of security camera system of hotel and adjacent office complexes, greet and assist guests, visitors, and tenants as needed. * Lock and unlock doors including manual overhead doors and large access gates as required. * Observe and report violations of hotel policy and law on the property, and deter criminal activity or other problems through visual presence and intervention. * Complete incident reports with accurate information and in a timely fashion. * Other duties as assigned. Qualifications * High School Diploma or Equivalent * 1 year of Security experience * Ability to show good judgement and common sense, be able to follow directions and directives from supervisors, accurately recount situations which they witnessed, and follow company policy and guidelines. * Professional appearance and be able to interact with the public. * Excellent verbal and written abilities to document violations or suspicious behavior. * Ability to take charge and direct others in emergencies or other dangerous incidents. * Keen eye for detail. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

The Front Office Night Auditor will count and balance cash, credit cards and direct bill accounts. As well as handling closing, balancing and corrections necessary for guest accounts. This position will also provide a high level of customer service ensuring that personalized service is offered to each and every guest. Work Requirements * Responding to guest needs, special requests and complaints and alert appropriate manager as needed * Counting and balancing cash, credit cards and direct bill accounts * Closing, balancing and making necessary corrections to guest accounts * Investigating and analyzing out-of-balance situations and make adjustments or corrections when needed * Complete various audit reports on the computer * Verify room rates are accurate and posts rates to guest accounts * Post room charges and room taxes to guest accounts * Tracks room revenues, occupancy percentages, and other Front Office statistics * May also work as a Front Office Agent or Concierge when necessary * Be aware of all emergency procedures and how to respond in the event of various types of emergencies * Other duties as assigned Qualifications * High School Diploma or GED * 2 years of customer service experience preferably in the hospitality industry * Basic computer and math skills * Professional telephone etiquette and office skills * Excellent oral and written communications skills * Fluency in English with preferred experience in a foreign language * Ability to input and access information in the property management system/computers/point of sales system * Ability to type proficiently * Ability to suggestively sell * Ability to analyze and solve problems Working Conditions * Performing under various temperature conditions * Operating outdoors and indoors * Standing for extended periods * Walking long distances * Under variable noise levels * Around dust and mite hazards * Around fumes and odor hazards * Around chemicals * Required to wear a company-provided uniform when applicable * Working around moving machinery/heavy equipment * Slippery and uneven walking surfaces

The Culinary Facilities Technician is responsible for maintaining the physical functionality and safety of the hotels kitchen equipment and machinery. This role contributes to the hotels commitment to delivering outstanding guest service and ensuring the smooth operation of kitchen facilities. Work Requirements * Schedule and complete preventive maintenance (PMs) on kitchen equipment, including ovens, stoves, refrigerators, dishwashers, and ventilation systems. * Operate and maintain low-pressure boilers for the hot water system. * Monitor and maintain other vessels as needed for hot water, kitchen steam, and air conditioning systems. * Assist external contractors with repairs of hotel property and equipment related to the kitchen. * Diagnose and troubleshoot issues with kitchen equipment promptly. * Perform necessary repairs, replacements, and adjustments to ensure optimal functionality. * Address emergency breakdowns efficiently to minimize downtime. * Ensure compliance with safety regulations and guidelines. * Regularly inspect kitchen equipment for safety hazards and address any concerns. * Maintain records of inspections, repairs, and maintenance activities. * Work closely with the culinary team to understand their equipment needs and address any issues promptly. * Coordinate with other maintenance staff to ensure seamless operations across the hotel. * Keep an inventory of spare parts and tools needed for kitchen equipment repairs. * Document all maintenance activities accurately. * Other duties as assigned. Qualifications * High school diploma or equivalent. * Vocational/technical training in kitchen equipment maintenance preferred. * Minimum of 2 years of experience as a culinary facilities technician in a hotel or similar setting. * Strong problem-solving skills and mechanical aptitude. * Knowledge of refrigeration, plumbing, electrical, and HVAC systems related to kitchen equipment. * Ability to work independently and as part of a team. * Excellent communication skills. * Knowledge of general safety rules, requirements, procedures and reporting requirements necessary to maintain compliance with applicable laws and regulations. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

The Starbuck's Shift Supervisor plays a pivotal role in ensuring the efficient and smooth operation of the café. This position is responsible for supervising and leading the barista team, providing exceptional customer service, and maintaining high-quality coffee and beverage standards. The Starbuck's Shift Supervisor helps create a welcoming and enjoyable environment for customers while ensuring that the café runs effectively during their shift. Essential Job Functions and Responsibilities Safety and Environmental Performance: * Lead the safety effort by personal example. * Support full hotel compliance with safety rules to further our goal of zero (0) accidents and encouragement of reporting and correcting near misses. * Adhere to SOPs and other work procedures as required to assure guest satisfaction and consistency to our customers. * Immediately report all injuries to the supervisor or manager on duty and to the security manager on duty Work Requirements: Supervisory Duties: As a Starbuck's Shift Supervisor, you are responsible for leading and overseeing the barista team. This involves providing guidance, coaching, and feedback to team members to ensure smooth operations during your shift. * Beverage Preparation: You should be proficient in the preparation of a variety of coffee and other beverages. This includes knowledge of coffee machines, espresso shots, milk frothing, and the creation of specialty drinks. * Customer Service: Exceptional customer service is a priority. You must interact with customers in a friendly and professional manner, taking orders, addressing inquiries, and resolving any issues or concerns promptly. * Quality Control: Maintaining high standards for beverage quality, presentation, and consistency is crucial. Ensure that all drinks are prepared to company standards and that customers receive a consistently excellent product. * Training and Development: Assist in training and developing barista staff, helping them improve their skills and knowledge about coffee, beverages, and customer service. * Shift Management: Responsible for the overall operation of the coffee shop during your shift. This includes opening and closing duties, managing staffing levels, and ensuring a clean and organized workspace. * Inventory Management: Keep track of inventory levels, including coffee beans, syrups, pastries, and other supplies. Ensure that there are enough resources to meet customer demand and avoid running out of essential items. * Health and Safety Compliance: Adhere to and enforce health and safety regulations, including food safety practices, cleanliness standards, and proper maintenance of equipment. Make certain that all staff members follow these guidelines. * Cash Handling: Manage cash registers, handle cash transactions accurately, and maintain proper records of sales and financial transactions in accordance with company policies. * Shift Scheduling: Assist in creating and managing employee shift schedules, ensuring that staffing levels are appropriate to meet the needs of the café, especially during peak hours and high occupancy in the hotel. * Reporting: Provide regular updates and reports to higher management on shift activities, performance metrics, and customer feedback. * Problem Solving: Be ready to address and resolve any issues that may arise during your shift, such as customer complaints, equipment malfunctions, or staffing concerns. * Policy Adherence: Ensure that all employees follow company policies and guidelines, including dress code, conduct, and other established standards. * Flexibility: Be prepared to work various shifts, including evenings, weekends, and holidays, as necessary. Qualifications: * 1-2 Years of experience in a supervisory role, preferably in a café, coffee house or restaurant environment * Understanding of coffee house operations * Experience with payroll management * Must be able to communicate clearly with fellow associates & managers.

The Assistant Purchasing Manager will oversee and direct the activities of the purchasing department while assisting the Purchasing Manager. Job Responsibilities: * Collaborates with other departments and leadership to identify and develop needs and requirements for equipment, materials, products, and acceptable substitutions. * Assesses current material availability; reasonably predicts future availability based on the market, delivery systems, and other variables. * Prepares and presents market conditions and merchandise cost reports. * Prepares and processes purchase orders and requisitions for materials, supplies, and equipment. * Drafts, explains, and implements instructions, policies, and procedures for purchasing and contract management. * Evaluates and approves conditions for issuing and awarding bids. * Resolves grievances with vendors, contractors, and suppliers. * Maintains and/or implements purchasing and recordkeeping systems. * Acts as the companys representative in negotiations with suppliers. * Administers the departmental budget. * Performs other duties as assigned. Required Skills/Abilities: * Excellent verbal and written communication skills, with proven negotiation skills. * Excellent interpersonal and customer service skills. * Excellent organizational skills and attention to detail. * Excellent time management skills with a proven ability to meet deadlines. * Strong analytical and problem-solving skills. * Strong supervisory and leadership skills with the ability to effectively train others. * Ability to prioritize tasks and to delegate them when appropriate. * Understanding of business and management principles. * Thorough understanding of materials and supplies used in the company. * Proficient with Microsoft Office Suite or related software. Education and Experience: * Bachelors degree in related field preferred. * At least three years of experience in related field required. Physical Requirements: * Prolonged periods of sitting at a desk and working on a computer. * Must be able to lift up to 30 pounds at times. * Must be able to access all areas of the facility to determine needs. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

The Galt House Hotel is currently hiring Host/ Hostess for our new restaurant, Swizzle. In addition, we are looking for a Host/Hostess for, Walker's Exchange Restaurant, located in the old Fountain Room Space adjacent to The Belvedere, overlooking the Ohio River, at The Galt House Hotel. The primary role of the Host/Hostess is ensure the guest has a memorable experience by providing excellent customer service through solid organizational skills and exceptional people skills from the moment the guest arrives through the time of their departure. Responsibilities * Assigning and escorting guests to their table. * Providing menus. * Making reservations. * Arranging parties. * May at times act as the cashier. Qualifications * High School Diploma or Equivalent * At least 2 years of previous experience as a host/hostess or concierge. * Guest service and excellent communication skills required. * Basic computer skills required. * Must have a friendly and engaging personality, with a positive attitude and professional and well-groomed appearance. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Type: Full Time / Part-time

The Executive Sous Chef reports to the Executive Chef and is responsible for the daily operation of the kitchen. The Executive Sous Chef will Assist the Executive Chef in the direction and oversight of all culinary operations, to include, but not limited to, preparation and production of all hotel meals, food quality and presentation, compliance with all safety, sanitation standards and regulation, team member productivity and performance, implementation of policies and procedures, cost controls and overall profitability. Essential Job Functions and Responsibilities Work Requirements * Assist the Executive Chef in the planning and development of menus and recipes and ensure the correct preparation and presentation of a consistent level for all food items prepared by training and demonstration. * Develop daily specials with a focus on involvement and input from other chefs. * Recognizes superior quality products, presentations and flavor. * Control labor and operating expenses through effective scheduling, budgeting, purchasing, and inventory control. * Ensure compliance with federal, state, local and company health, safety, sanitation and alcohol awareness standards. * Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. * Provide guidance to sous chefs on daily record lists and monthly self-audits. * Maintain a control system which will assure quality and portions consistency, monitor food shipments to ensure they meet established purchasing specifications, and train staff on the importance of food preparation and controls. * Assist the Executive Chef with performance goals, creativity, efficiency and productivity for all kitchen and service staff. * Coordinates banquet production with Banquet Chef. * Helps the Executive Chef research and test new food products in conjunction with Company initiatives. * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints. * Select, train, evaluate, lead, motivate, coach, and discipline all employees in the kitchen to ensure that established cultural and core standards are met. * Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. * Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes. * Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. * Create a team environment that works harmoniously and professionally. * Demonstrate new cooking techniques and equipment to staff. * Encourage and build mutual trust, respect, and cooperation among team members. * Must be able to work a flexible schedule including weekends. * Ensure a high standard of food quality, taste, presentation and sanitation. * Ensure all processes, equipment, employees, and methods comply with federal, state, and local laws regarding cleanliness, safety, and documentation. * All other duties as required. Qualifications * Culinary Degree or equivalent experience. * 5+ Years of culinary experience in hotel or equivalent setting. * 3+ Years management or supervisory experience. * Knowledge of proper food handling and safety procedures. * Ability to prepare food according to the hotel standard and guest expectations. * Ability to multitask and accomplish a heavy work load in a timely manner while under pressure. * Skilled at managing a team and training line staff to cook properly and follow standards. * Ability to adhere to and enforce company policies and procedures.

The legendary Galt House Hotel is currently hiring a Restaurant Manager to oversee Walker's Exchange Restaurant and Jockey Silk's Bourbon Bar. Are you ready to build a rewarding career in hospitality? Here's what we can offer you: Same Day Pay Access, FREE Parking ($105.00 monthly savings), FREE Meal, TARC Reimbursement, Onsite FREE Gym Access, Shoes for Crews Discounts, Hotel Room Discounts at Various Locations, 401K match, Paid Time Off, Health Insurance the Following Month, Development and Opportunity of Growth, Special Discounts at Local Attractions and Pelo West Spa, and much more. Apply now for more details! The Walkers Exchange Restaurant Manager will be responsible for managing the daily operations of the front and back of the house. Responsible for managing all aspects of Walkers Exchange functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Work Requirements * Primary role will be overseeing and managing all areas of the restaurant and make final decisions include financial, operations, food safety and guest service. * Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs. * Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. * Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. * Responsible for ensuring consistent high quality of food preparation and service. * Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. * Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. * Performs other duties and responsibilities as required or requested. * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. * Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. * Maintain positive guest relations at all times. * Resolve guest complaints, ensuring guest satisfaction. * Be familiar with all hotel services/features and local attractions/activities to respond to guest inquires accurately. * Daily house count, arrivals/departures, and VIPs * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of all liquor brands, beers, and nonalcoholic selections available in the Restaurant. Particular characteristics and description of every wine/champagne by the glass and major wines on the wine list * Scheduled in-house group activities, locations and times. * And strictly abide by state liquor laws/regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving. * Meet with the Chef to review daily specials and 86'd items; update board throughout shift and ensure that staff is aware of such. * Review sales for previous day; resolve discrepancies with Accounting. Track revenue against budget. * Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. * Ensure that staff report to work as scheduled. Document any late or absent employees. * Coordinate breaks for staff. * Assign work and side duties to staff. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations which compromise the department's standards and delegate these tasks. * Monitor the preparation of station assignments. * Conduct pre-shift meeting with staff and review all information pertinent to the day's business. * Inspect grooming and attire of staff; rectify any deficiencies. * Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel. * Constantly monitor staff performance in all phases of service and job functions; rectify any deficiencies with respective personnel. * Inspect table set-ups; check for cleanliness, and neatness; rectify deficiencies with respective personnel. * Ensure that the Host/Hostess stand is clean, organized, and stocked with designated supplies. * Review the reservation book, pre-assign designated tables, and follow up on all special requests. * Ensure that specified amount of menus and wine lists are available and in good condition for each meal period. Ensure that daily specials are inserted into each menu. * Check the pick-up station and side stations. * Monitor and assist Host/Hostess in greeting and escorting guests to their tables. Ensure that tables are seated to best service the guests. * Anticipate heavy business times and organize procedures to handle extended waiting lines. * Monitor guest reactions and confer frequently with service staff to ensure guest satisfaction. * Check the status of all orders and ensure that they are delivered within designated timelines. * Monitor and ensure that all tables are cleared and reset according to department procedures. * Monitor and maintain cleanliness and working condition of departmental equipment, supplies, and work areas. * Assist restaurant staff with their job functions to ensure optimum service to guests. * Run system closing reports and ensure that all servers' checks are closed before they sign out. * Ensure all closing duties for staff are completed before staff sign out. * Conduct a # week formal training program on the required job functions with criterion expected and department orientation with new hires. Conduct ongoing training with existing staff. * Complete all paperwork and closing duties in accordance with departmental standards. * Other duties as assigned. Qualifications * College degree is preferred. Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative. * Knowledge of computers (MS Word, Excel). * 5 years of restaurant management experience required including supervising front and back of the house staff. * Front of the house customer service, host and bar experience required. * Back of the house culinary experience required to include the art of food preparation, cooking and food presentation. * Must be ServSafe certified. * High school graduate or vocational training certificate, some college. * Minimum years of age to serve alcoholic beverages. * Food handling certification. * Compute basic arithmetic. * Familiarity with food and beverage cost controls Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

The kitchen steward will contribute to the cleanliness of the kitchen by cleaning dishes, silverware, glasses, pots, pans and other cooking utensils used in preparing food. Work Requirements: * Ensure the kitchen is clean, well maintained and organized at all times. * Cleans and sanitizes pots, pans, cups, bowls, utensils and other minor equipment routinely used in the kitchen following established procedures. * Cleans and maintains floors and work stations in the kitchen. * Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards. * Adhere to all sanitation guidelines. * Collects and removes trash from department areas following established guidelines. * Other duties as assigned. Physical Requirements: * While performing the duties of this job, the employee is regularly required to talk or hear. * This position requires the ability to occasionally lift office products and supplies, up to 50 pounds. * Specific vision abilities required by this job include close vision and ability to adjust focus. * Standing for hours at a time. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

Responsible for set up and tear down of all materials and equipment for banquets and events in meeting spaces. Job Responsibilities: * Communicate with supervisor throughout shift to be aware of the work. * Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms * Supply and replenish meeting rooms with clean glasses and fresh water. * Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. * Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job related duties as assigned. Physical Requirements: * Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs. through a crowded room with or without reasonable accommodations. * This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down with or without reasonable accommodations. * Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck with potential weight with or without reasonable accommodations. * Ability to stand for long periods of time with or without reasonable accommodations. Qualifications: * High School Diploma or Equivalent * Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.). * Excellent communication skills. * Ability to work in a quick-paced environment. * Perform job functions with minimal supervision. * Work cohesively with co-workers as part of a team * Prior guest relations training.

All patrol officers must show good judgement and common sense, be able to follow directions and directives from supervisors, accurately recount situations which they witnessed, and follow company policy and guidelines. Officers should have a professional appearance and be able to interact with the public. Officers must have excellent verbal and written abilities to document violations or suspicious behavior. Officers must be able to take charge and direct others in emergencies or other dangerous incidents. Patrol and inspect property to protect against fire, theft vandalism, and illegal activity. Monitor entrances and exits of hotel and adjacent office complexes, greet and assist guests, visitors, and tenants as needed. Lock and unlock doors including manual overhead garage doors and large access gates as required. Observe and report violations of hotel policy and law on the property, and deter criminal activity or other problems through visual presence and intervention. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Support the Crowne Plaza hallmarks and standards. * Perform all duties as patrol. * Follows up on investigation of claims of loss, incidents or injury/illness. * Enter dead bolted or secured rooms when necessary. * Assists with fire safety inspections and classes and responds to emergency situations * All other duties as required. Competencies * Ability to give full attention to what others are saying. * Should have excellent oral and written communication skills. * Ability to use logic and reasoning and be able to follow directions and directives from supervisors. * Ability to accurately recount situations which were witnessed and follow company policy and guidelines. * Ability to take charge and direct others in emergencies or other dangerous incidents. * Detail oriented. Education & Experience * High School Diploma or Equivalent * 1 Year of Security experience Work Environment Individual can expect to work within a hotel setting interacting with employees, guests, deliveries, etc. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Requires finger dexterity to be able to operate office equipment, grasping, writing, standing, sitting, walking repetitive motion, hearing visual acuity, and may on occasion have to lift and carry up to 40 pounds. Should have ability to see at a distance. Position Type/Expected Hours of Work This is a full-time non-exempt position with expectation to work necessary business hours to ensure business needs are met during the operation of the Security Department.

Responsibilities include food preparation for the restaurant, banquet events, grab and go outlet, and employee cafeteria. This position ensures high food quality and presentation is delivered to our guests through proper handling, preparation, storage and delivery to multiple points of sale including the Blue Horse, all banquet space, Quench, guest rooms and other areas as deemed necessary to satisfy our guests. The Cook II is responsible to comply with local Health Department standards and safe food handling practices. Responsibilities Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be responsible and reliable. * Ensure the cleanliness and organization of workspace. * Consistently offer professional, friendly and proactive guest service while supporting fellow associates. * Adhere to the Crowne Plaza brand standards. * Prepare and service food items for restaurant, banquet, employee cafe and grab and go outlet. * Actively share ideas, opinions and suggestions to leadership. * Have full knowledge of their station and general knowledge of menu items and daily specials. * Comfortable cooking in a guest facing environment, including omelet stations and outdoor grilling. * Receive and accept training, instruction, and feedback from supervisors, Sous Chefs, and Executive Chef. * Ensure cleanliness and maintenance of all work areas, utensils and equipment. * Follow kitchen policies, procedures and service standards. * Follow all safety and sanitation policies when handling food and beverage. * Adhere to standardized recipes and specifications in order to maintain consistency and ensure all standards are met * Complete opening and closing procedures are carried out to standard. * Able to check and complete mise en place and pars. * Ensure proper labeling, dating and storage of all items in kitchen. * Keeps overproduction and food waste to a minimum * Document waste log is used properly and current * Complete the daily temperature cooler and freezer logs are always keep up to date per shift. * Handle guest allergy concerns with appropriate care and importance. * Ensure low par items are communicated to Supervisor. * Ensure stewarding is on task and help when necessary. * Communicate to front of house needs and expectations of service. * All other duties as required. Qualifications Competencies * Knowledge of proper food handling and safety procedures. * Ability to prepare food according to the hotel standard and guest expectations. * Ability to multitask and accomplish a heavy work load in a timely manner while under pressure. * Ability to adhere to company policies and procedures. * Have the ability to connect with people quickly in an outgoing, friendly manner. * One should have a sense of urgency. * Have the ability to get work done in complete, accurate detail and in accordance with company standards. * Have the ability to read and execute recipes. * Ability to actively learn the conversions to understand and adjust recipes according to business levels * One must be available for the demands of the business including mornings, weekends and holidays. Work Environment This job operates in a hotel kitchen. This role routinely uses kitchen equipment and appliances such as meat slicers, grills, stoves, ovens, mixers, refrigerators, freezers, dish machines, etc. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. One will be subjected to wet floors, temperature extremes, and loud noises. Must be able to bend, stoop, lift, and carry up to 50 pounds on a regular basis. Must be able to stand for long periods of time and move from area to area in the kitchen. Travel This position may require up to 5% travel within local area. Education and Experience - Will consider equivalency of education and experience * 1+ Years cooking experience. * Health and Safety Certified preferred. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Galt House Hotel - A legendary destination among hotels in the city. The Galt House Hotel is the place to meet for a totally self-contained meeting or event, priding ourselves on a warm, friendly atmosphere and sincerity of our service. Located in the heart of Louisville, we are within driving distance from half the US population and just 10 minutes from the airport. We offer six restaurants and lounges; 130,000 square feet of meeting space; 53 meeting rooms; over 1,300 guest rooms; the citys best fitness center; and six retail outlets. We are currently hiring for Banquet Manager. In this position you will be responsible for overseeing the daily activities of the Banquets / Events Department such as ensuring the quality of food, beverage and service delivery in a coordinated detail ambiance. Work Requirements * Provide strategic direction for the banquet * Advise Associates of formal policies and procedures * Responsible for participation in the recruitment and leading the training, and overall management of the teams * Managing the banquet space, including organizing and storage * Developing and implementing all Banquet Beverage Controls * Coordinate with supervisors and staff with banquet needs such as food, banquet equipment, tables, chairs, etc. * Oversee maintenance of all banquet equipment, function spaces and cleanliness of all banquet areas. * Maintain inventory and maintenance on all props and enhancements as well as any other equipment needs such as linen and uniforms. * Manage vendor and customer relations * Develop and update banquet and event food and beverage policies and procedures and provide updates to staff * Primary liaison with key client contact at all banquet functions * Ensure all operating procedures are followed, identify and correct any organizational problems that impact the effectiveness of the operation * Handle all guest concerns in a prompt and courteous manner, informing catering /events manager of issue and resolution * Work closely with banquet chef to coordinate food presentation and delivery times * Flexible and energetic personality with the ability to handle multiple events simultaneously * Conduct banquet and facility tours with Engineering and Housekeeping teams to ensure that the space is maintained to the highest level of cleanliness and any deficiencies are resolved immediately * Attend all pre-event and post-event meeting with clients, guests, and catering/events team * Promote teamwork and quality service through daily communication and coordination with other departments * Perform other duties/tasks and projects as assigned Qualifications * Minimum of 2 years of experience in banquet management role at a major property * Extensive knowledge of food service and banquet equipment requirements * Extensive knowledge about all health and safety regulations * Ability to perform all duties of Banquet staff * Must have a flexible schedule to include nights, weekends and holidays. * Must be able to bend, push, pull, lift and stand up to 8 hours. * Good computer skills including Word and Excel * Fluency in English both verbal and non-verbal * Demonstrate strong initiative and self-direction Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Food & Beverage Director, Restaurant Manager Supervises: Front of House (FOH) Staff (bussers, runners, servers, etc.) General Purpose: The Restaurant Supervisor oversees the operations in the dining room, acting as second-in-command to the Restaurant Manager. As a visible and approachable presence in the restaurant, the Supervisor coordinates the activities of the servers, runners, and bussers, and proactively identifies and addresses issues and opportunities in the restaurant operation. Specific Responsibilities: Oversee operations of the restaurant including in-room dining service and dining room. Maintains menus (content/cleanliness). Ensures the department is staffed sufficiently for each meal period. Provides the highest and most efficient level of service expected by the guest. Makes every effort to keep morale of the shift's restaurant crew high. Maintains a positive, friendly attitude with staff & guests. Ensures all employees are following service standards. Ensures and maintains a clean and orderly restaurant & bar. Creates a total awareness of in-house VIPs, both in-room (room service) and dining room. Develops a following of regulars. Assists/executes any and all tasks as assigned by Restaurant Managers and/or Food & Beverage Director. Qualifications Competent with Windows-based computers and Microsoft Office and familiar with industry standard software. Demonstrated supervision/management experience. Demonstrated enthusiasm for food & beverage operations. Must pass a background check Education/Formal Training: Some college experience. Experience: Two to four years in a high volume, high quality restaurant operation. Minimum one year management/supervisory experience. Previous job in a restaurant line position. Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: ***************************************** All your information will be kept confidential according to EEO guidelines.

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Sous Chef, Chef de Cuisine, Executive Chef General Purpose: Accurately and efficiently cooks hot food products as well as prepares and portions food products prior to cooking. Also performs other duties in the areas of food and final plate preparation including plating and garnishing of cooked items and preparing appropriate garnishes for all hot menu item plates. Specific Responsibilities: Understands menu and techniques required to execute the dishes properly. Reports to work on time and ready to work scheduled shift. Able to work as part of a team focused on a common goal. Possesses and brings in the proper tools to do the job: microplanes, knives, honing steel, tongs, spatula, saucing and plating spoons (the restaurant provides any other necessary tools). Understands the importance of tasting and seasoning the food properly, no matter how simple the dish. Understands how to work with different forms of heat and cooking methods. Receives and applies criticism in a positive manner, even from fellow employees. Understands and has experience using different kinds of proteins, fruits, vegetables, grains, dry goods, spices, vinegars, etc. Actively learns through inquiry. Keeps a clean and organized work station before, during, and post service. Knows station set up and pars to assist sous chefs in ordering and writing prep lists for the next day. Able to identify product quality and freshness. Qualifications Able to work flexible hours (nights, weekends). Responsible, dependable, punctual. Strong communication skills; must be able to speak, read, and understand English. Clean and professional appearance. Demonstrates enthusiasm for all things 21c. Must pass a background check. Education/Formal Training: High school or equivalent education required. Physical Requirements: Must be able to stand for long periods of time. Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: ***************************************** All your information will be kept confidential according to EEO guidelines.