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247 Customer.com company history timeline

2000

7.ai was founded in April 2000 by P. V. Kannan and Shanmugam Nagarajan.

2003

The company was profitable by the end of 2003.

In 2003, 7.ai was privately funded in part by Michael Moritz and his venture capital firm Sequoia Capital.

2012

In February 2012 a deal was announced in which 7.ai and Microsoft would combine technologies for natural user interfaces (NUIs) and data analytics at cloud scale.

2013

In May 2013 the company announced the acquisition of social commerce firm Shopalize for an undisclosed amount of money.

2014

In November 2014, 7.ai acquired IntelliResponse, a provider of digital self-service technology, including virtual agent solutions.

2015

In July 2015, the company announced it had become the world's largest provider of chat agents, with more than 5,000 dedicated chat agents operating in its contact centers.

In August 2015, 7.ai acquired Campanja, a leading Search Engine bidding platform with offices in Stockholm, London, Palo Alto, Chicago and New York, adding realtime marketing capability to the 7.ai offering.

2017

In October 2017, the company announced a name change, adding .ai to promote artificial intelligence.

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Founded
2000
Company founded
Headquarters
San Jose, CA
Company headquarter
Founders
P. V. Kannan,Shanmugam Nagarajan
Company founders
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247 Customer.com history FAQs

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247 Customer.com may also be known as or be related to 24 7, 24/7 Customer, Inc., 24/7 Inc and 247 Customer.com.