2nd Shift Supervisor Skills For Your Resume And Career

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Below we've compiled a list of the most important skills for a 2nd shift supervisor. We ranked the top skills based on the percentage of 2nd shift supervisor resumes they appeared on. For example, 9.6% of 2nd shift supervisor resumes contained customer service as a skill. Let's find out what skills a 2nd shift supervisor actually needs in order to be successful in the workplace.

15 Essential 2nd Shift Supervisor Skills For Your Resume And Career

1. Customer Service

Here's how customer service is used on 2nd shift supervisor resumes:

Designed, implemented and evaluated staff training and development programs, customer service initiatives, and performance measurement criteria.
Developed reputation as an efficient customer service provider with high levels of accuracy.
Worked directly with Customer Service Representative (CSR) representatives to resolve Corrective Action Requests in an efficient and timely matter.
Trained new personnel in aircraft refueling procedures, aircraft towing, hanger operations, flight line safety procedures and customer service.
Provided great customer service to parents, community workers, law enforcement as well as the juveniles entering the facility.

2. Continuous Improvement

Here's how continuous improvement is used on 2nd shift supervisor resumes:

Lead daily operations and continuous improvement efforts involving production, quality, cost, inventory and operational safety.
Trouble-shoot machinery when it malfunctions, continuous improvement in efficiency especially with new production jobs.
Promote continuous improvement within the company to make for a better and more efficient work environment.
Help with work scheduling, operator placement, work for continuous improvement, check part quality.
Team Leader or Co-Leader on eight Continuous Improvement teams.

3. Pallets

Here's how pallets is used on 2nd shift supervisor resumes:

Make sure there doing there job safe and right and keep them busy with sorting pallets.
Move the completed pallets of production to where they need to be with a forklift.
Operated forklift, electric pallet jack, stand-up extended reach truck, and pacer daily.
Monitored salvage (recycling), stock & pallet repair operation.
Licensed to operate fork trucks, electronic pallet jacks, etc.

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4. OSHA

Here's how osha is used on 2nd shift supervisor resumes:

Designed and implemented employee-driven OSHA level plant safety inspections which significantly reduced employee exposure.US Navy Aviation Ordnance, E5; Honorable Discharge
Ensured total observance of each State and Federal statute concerning warehouse processes including OSHA & DEA regulations.
Fork lift, crane training, standard machine safety training conducted while maintaining OSHA safety logs.
Conduct operations in a manner that promotes safety and in accordance with OSHA Standards.
Trained junior personnel on OSHA standards, shop flow, and procedures.

5. Work Ethic

Here's how work ethic is used on 2nd shift supervisor resumes:

Major Achievements: Receviced a pay raise for attendence and work ethic and machine up keep.
Broad-based background includes exceptional work ethic and commitment to organizational objectives within a highly competitive work force.
Generated a fair and positive environment that promotes a solid work ethic and maintain a good team attitude within the organization.
Create a high morale workplace while maintaining the highest work ethical standard.
Promoted teamwork ethics between 3 shifts and employees of different nationalities, ensuring they became productive force.

6. Safety Procedures

Here's how safety procedures is used on 2nd shift supervisor resumes:

Served as Safety Coordinator, implementing new safety procedures that successfully reduced incidents and accidents.
Enforced safety guidelines and ensured operators followed safety procedures while maximizing production.
Reviewed safety procedures and actively sought ways to minimize safety accidents.
Facilitated weekly and monthly training on company policies and safety procedures.
Implemented company-directed safety procedures in warehouse.

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7. Quality Standards

Here's how quality standards is used on 2nd shift supervisor resumes:

Review quality data and provides interpretation to quality standards when required.
Trained operators on correct procedures of machine operation and quality standards.
Interact continuously with Director of Operations to ensure quality standards are being maintained.
Ensured that company and customer procedures and quality standards were met.
Set quality standards for all robotic welding.

8. Cleanliness

Here's how cleanliness is used on 2nd shift supervisor resumes:

Crew was responsible for the general tidiness and cleanliness of the backroom.
Conducted Isle audits daily to ensure and maintain cleanliness in warehouse.
Maintain plant cleanliness and 5-S.
Perform setups on machines for next job assignments Maintain shop cleanliness and safety standards Perform shutdown operations in accordance to company procedures
Supervised a staff team of 8 members Ensured the cleanliness of restrooms, floors, and overall facilities maintenance projects

9. HR

Here's how hr is used on 2nd shift supervisor resumes:

Supervised the 2nd shift (12 hr shift) operations *Monitored production to ensure daily goals were met or exceeded.
Take care of HR issue on the 2nd shift in absence of the warehouse manager.
Performed all HR functions; interviewing, hiring and disciplinary actions for night shift employees.
Handled all HR matters for 160 employees including scheduling, time cards and payroll.
Work with HR on employee development and provide on the job training.

2nd Shift Supervisor Jobs

10. RF

Here's how rf is used on 2nd shift supervisor resumes:

Use of Radio Beacon and SAP computer systems and RF scanners.
Experienced in Warehouse Management System and RF data bases.
Maintained and set-up RF equipment.
Help lead department to place #4 in the country for delivery and #1 in the country for RF loading.
Trouble shoot any issues with the IPAD and RF Scanners for forklift operators that prevent them to inventory material into WMS.

11. Lean Manufacturing

Here's how lean manufacturing is used on 2nd shift supervisor resumes:

Worked in lean manufacturing environment producing high quality & productivity.
Involved in process improvements including lean manufacturing and Kazan events.
Coordinate and organize warehouse using Lean manufacturing applications.
Attended Lean Manufacturing seminars in Indianapolis.
Evaluated and recommended a lean manufacturing system that would cut costs by reducing material waste as well as labor waste.

12. Hand Tools

Here's how hand tools is used on 2nd shift supervisor resumes:

Operate cooling towers, chillers, pallet jacks, fork trucks, lifts, and basic hand tools.
Operated 6+ CNC lathes and performed SPC inspections via optic and hand tools and CMM.
Use hand tools and air tools to complete my job.
Grinded and welded defective automobile axles, shaft assemblies and steel components using a variety of hand tools and heavy machinery.
Replace or repair worn, defective, or damaged components, using hand tools, gauges, and testing equipment.

13. Corrective Action

Here's how corrective action is used on 2nd shift supervisor resumes:

Investigated customer returns to identify root cause and implement corrective actions throughout the production process.
Remedy internal and external corrective action requests as required.
Involved in activities such as interviewing and hiring; scheduling; and coaching, corrective action, and performance reviews.
Supervised teams of 10 to 20 associates with their daily work activities, credits, training, and corrective action.
Maintain and follow production schedule, ensure scheduled through-put rates, monitor scrap rates and take corrective action as needed.

14. Process Improvement

Here's how process improvement is used on 2nd shift supervisor resumes:

View daily activities to identify process improvement opportunities.
Started the quality process improvement team & strategically changed the ways the company does business with great results.
Process improvements and lean processes to reduce lead time through the inspection department.
Contributed to process improvement projects on a daily basis.
Process improvement trained (IMP).

15. Preventive Maintenance

Here's how preventive maintenance is used on 2nd shift supervisor resumes:

Improved condition of machinery by implementing a preventive maintenance schedule, which curtailed departmental spending on repairs and replacement parts.
Assisted maintenance during breakdowns or to execute preventive maintenance.
Performed routine and preventive maintenance on equipment.
Performed operator preventive maintenance of equipment.
Performed preventive maintenance on machines.

What skills help 2nd Shift Supervisors find jobs?

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The eight most common skills based on 2nd Shift Supervisor resumes in 2023.

Customer Service, 9.6%

Continuous Improvement, 6.5%

Pallets, 5.0%

OSHA, 4.9%

Work Ethic, 4.7%

Safety Procedures, 4.2%

Quality Standards, 4.2%

Other Skills, 60.9%

skills are in demand

Jobs With Trending Skills

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List Of Skills To Add To Your 2nd Shift Supervisor Resume

According to recent trends, the most relevant 2nd shift supervisor Resume Keywords for your resume are:

Customer Service

Continuous Improvement

Pallets

OSHA

Work Ethic

Safety Procedures

Quality Standards

Cleanliness

Lean Manufacturing

Hand Tools

Corrective Action

Process Improvement

Preventive Maintenance

Product Quality

Safety Regulations

GMP

PPE

Customer Satisfaction

PET

Payroll

CNC

Direct Reports

Production Schedules

Safety Training

Safety Standards

Inventory Control

HVAC

Leadership

Customer Orders

Performance Reviews

Data Entry

Cash Handling

Quality Issues

Equipment Maintenance

FDA

HACCP

Plumbing

Assembly Line

Disciplinary Actions

Team Work

Real Examples Of 2nd Shift Supervisor Resumes That Use These Skills

Build a professional 2nd shift supervisor resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your 2nd shift supervisor resume.


Carolyn Flores 2nd Shift Supervisor Contact Information Ann Arbor, MI (720) 555-5155 cflores@example.com Skills Vtam Inspect Parts Customer Orders Communication Safety Meetings Quality Checks Defective Pieces Raw Materials Plant Equipment Safety Checks Employment History 2nd Shift Supervisor 2019 - Present Ford Motor Company Ann Arbor, MI Led the Windows Server Development Section (team of six). Line Leader 2016 - 2019 Faurecia Emissions Control Technologies USA Ann Arbor, MI Adhered and and enforced company policies. Managed the production of various Chrysler, Ford, and Lincoln Corporation automotive parts on an assembly line. Supervised six employees on robotic assembly line. Created WIS Coordinator position allowing for 100% of standardized work compliance, updates, team communication, and detailed training. Machine Operator 2014 - 2016 ManpowerGroup Ann Arbor, MI Perform quality checks on products and parts. Assembled automotive parts including, but not limited to, sunroofs and door panels. Work temporary assignment that mainly dealt with assembly line production. Take product of assembly line in pack. Computer Operator 2013 - 2014 First Fidelity Bank New Brunswick, NJ Submit production and backup jobs via CA-7 7.) Solved minor/major issues related to hardware and computer peripherals. Position required strong technical abilities in handling disaster recovery operations. Provided various computer software and hardware related services to all research staff. Lead member of the first Equipment CAD Workstation Development Team. Education Some College Courses Information Technology 2013 - 2013 Rutgers, The State University of New Jersey New Brunswick, NJ


Sophia Franklin 2nd Shift Supervisor Contact Info Westfield, MA (980) 555-3540 sfranklin@example.com Skills IVSafety TrainingProduct QualityWeb PressPayrollFacilityCMMAssembly LineInspect PartsQuality Checks Employment History 2nd Shift Supervisor 2015 - Present Callaway Golf Company Westfield, MA Coordinated safety procedures, notified engineers of any machinery malfunctions. Maintained and managed inventory for all raw materials utilizing SAP software, provided training on SAP software to new employees. Direct and supervise daily operations in absence of store management. Helped set up new stores. Established and maintained staffing levels of the shift to efficiently run the production operation Numerical Control Operator 2011 - 2015 Savage Arms Westfield, MA Utilized inspection tools such as micrometers and calipers. Measure work pieces for conformance to process sheet specs, using micrometers, calipers, etc. Operate Okuma CNC milling and turning machine tools. Maintain and track 1.8 million dollars worth of communication equipment. Press Operator 2009 - 2011 International Paper Westfield, MA Used tape measure to measure dimensions and set knives inside the machine to ensure proper slotting on the particular box. Assure employees follow all safety rules, regulations, and wear all protective clothing and equipment necessary for jobs performing. Operated Kool Burst filler and monitored maintenance on machine Performed quality control checks and made sure weight measurements were correct Pressman 2007 - 2009 International Paper Westfield, MA Operate a variety of print presses Assist the Manager of the print press dept. Use Forklift and Clamp Truck; certified. Trained new hires on press operations. Education High School Diploma 2002 - 2002


Sophia Franklin 2nd Shift Supervisor Westfield, MA (980) 555-3540 sfranklin@example.com Experience 2nd Shift Supervisor2015 - Present Callaway Golf Company•Westfield, MA Coordinated safety procedures, notified engineers of any machinery malfunctions. Maintained and managed inventory for all raw materials utilizing SAP software, provided training on SAP software to new employees. Direct and supervise daily operations in absence of store management. Helped set up new stores. Established and maintained staffing levels of the shift to efficiently run the production operation Numerical Control Operator2011 - 2015 Savage Arms•Westfield, MA Utilized inspection tools such as micrometers and calipers. Measure work pieces for conformance to process sheet specs, using micrometers, calipers, etc. Operate Okuma CNC milling and turning machine tools. Maintain and track 1.8 million dollars worth of communication equipment. Press Operator2009 - 2011 International Paper•Westfield, MA Used tape measure to measure dimensions and set knives inside the machine to ensure proper slotting on the particular box. Assure employees follow all safety rules, regulations, and wear all protective clothing and equipment necessary for jobs performing. Operated Kool Burst filler and monitored maintenance on machine Performed quality control checks and made sure weight measurements were correct Pressman2007 - 2009 International Paper•Westfield, MA Operate a variety of print presses Assist the Manager of the print press dept. Use Forklift and Clamp Truck; certified. Trained new hires on press operations. Skills IVSafety TrainingProduct QualityWeb PressPayrollFacilityCMMAssembly LineInspect PartsQuality Checks Education High School Diploma 2002 - 2002

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Online Courses For 2nd Shift Supervisors

One of the best ways to acquire the skills needed to be a 2nd shift supervisor is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since 2nd shift supervisors benefit from having skills like customer service, continuous improvement, and pallets, we found courses that will help you improve these skills.

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