32BJ Training Fund jobs - 32 jobs

SEIU 32BJ Training Fund Boston Part-time English as a Second Language Instructor The 32BJ Training Fund is seeking qualified candidates for part-time English as a Second Language instructors for in-person classes taught in the Boston Metropolitan area . About us: SEIU 32BJ is a service union that represents cleaners, maintenance workers, service staff, and security officers in the Boston area and nine other states on the East Coast. Our mission is to educate every member so that they have the tools they need to meet the challenges of a changing industry. Who we're looking for: Creative, dynamic teachers with good interpersonal skills who enjoy working in diverse linguistic and cultural settings. Teachers who are looking to empower workers through industry skills education. Responsibilities: Plan, adapt, and implement lesson plans aligned to the program curriculum and incorporate the provided educational materials. Teach English conversation skills through a student-centered teaching approach. Maintain and submit records of attendance. Maintain ongoing communication with supervisor. Participate in relevant professional development activities, as available. Qualifications: MA in TESOL, TESL, TEFL, or CELTA Minimum of 4 years teaching experience Proficient English speakers with strong knowledge of English and language use. Strong interpersonal skills and the ability to interact with students from a variety of linguistic and cultural backgrounds. Ability to use digital platforms to instruct, communicate, and record program data. COVID-19 Considerations Record of completed COVID-19 vaccine or confirmed medical/religious exemption required. Compliance with current COVID-19 protocols of the organization. Classes Offered Saturdays, 9:00 am - 1:00 pm, beginning September 2025 through June 2026. Opportunities to teach at other locations in the Boston area possible Location(s) Framingham State University 93 State Street Framingham, MA 01701 Compensation: $50 per teaching hour Paid preparation time Paid in-house training, coaching, and professional development opportunities.

Job Code N2525HF Department Name Health Fund Admin Reports To Senior Manager, Marketing & Communications FLSA Status Exempt Union Code N/A Management Yes About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Senior Manager, Marketing & Communications, the Manager, Marketing & Communications will support the Health Fund's success in engaging with stakeholder audiences, write and manage multimedia campaigns, and assist with developing strategic initiatives. The Manager, Marketing & Communications will write, edit, and manage Health related multimedia campaigns and initiatives that engage, educate, and build trust with our plan participants, our healthcare providers and partners, and our industry peers. The Manager, Marketing & Communications will have one direct report, the Senior Marketing & Communications Digital Analyst. Essential Duties and Responsibilities: As the Health Fund's team is evolving, so is the role of the Manager, Marketing & Communications. The responsibilities of this position include, but are not limited to: Create audience-appropriate messaging for campaigns that advance the Health Fund's strategic priorities, engage its various audiences, and elevate its brand Assist in producing relevant, clear, and appealing communications that promote members' understanding of their health benefits and their health literacy Compose brief, easy-to-understand articles for the organization's bimonthly newsletter, Benefit Matters Participate in multidisciplinary work groups and collaborate with Health Fund colleagues and other teams (e.g., Member Engagement and Member Services) to identify and close communications gaps. Apply member feedback and other data to assess and improve the effectiveness of member communications Maintain a calendar of marketing and communications activities and projects and help manage the internal review and approval process to ensure communications are accurate and timely Advise the Health Fund leadership team to articulate and position the Funds' brand and build awareness among both internal and external audiences of the 32BJ Health Fund as an innovator in healthcare policy and delivery Develop communications to promote Health Fund conferences and provide logistical support to ensure the success of these programs. Manage vendor and consulting relationships, including evaluating proposals, defining the deliverables, and ensuring the final work product meets the needs of the Health Fund Lead the collaborative work of new and existing Health Fund clinical partners, including Memorial Sloan Kettering, the 5 Star Centers, and other health systems, in identifying opportunities to inform and engage members about their benefits along with developing cobranded communications that effectively address those needs Educate members about new healthcare initiatives and programs that offer positive health outcomes and lower the cost of care Assist with the development and/or implementation of special projects that will improve health outcomes and lower the cost of care Collaborate with Health Fund leadership and use data management insights to determine targets, measure performance, and improve operational outcomes Able to allocate resources effectively across various campaigns and initiatives Track ROI for marketing spend and forecast reporting to leadership Provide additional support as directed by senior leadership and management Qualifications (Competencies): 7+ years of relevant work experience required in marketing campaign management, advertisement, market research and analysis, or communications budget management Strong ability and confidence in understanding and achieving long-term strategies and meeting day-to-day goals, including managing multiple communications campaigns and deadlines Demonstrated positive, nuanced, and pragmatic people leadership skills Eagerness to contribute, to collaborate, and to grow as a team member-and to support the growth of other team members Superior writing and presentation skills, with a demonstrated facility in clearly and creatively distilling complex ideas into fresh language that resonates with audiences' hearts and minds Keen critical thinking skills that show an attention to detail, quality, and consistency and an understanding of the big picture Experience in communicating across contemporary media platforms, including web, video, and social Excellent knowledge of grammar and usage based on Chicago, New York Times, or AP style guidance Solid competence with Microsoft Office Suite and Canva Agility with Adobe software such as like Illustrator and Photoshop is preferred Interest in social and economic justice, especially in support of union members, low-wage workers, or immigrant communities Education: Bachelor's degree required; advanced degree is preferred. Language Skills: Fluent in Spanish is preferred. Reasoning Ability: High Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job Description Job Title: Health Services Patient Advocate Department: Health Services Reports To: Health Fund Operations Supervisor : FLSA Status: Local 153, Non-Exempt The 32BJ Benefit Funds is growing, and we're currently seeking mission-driven Health Services Patient Advocate to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays - Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: $59, 926.33 - Per Collective Bargaining Agreement (CBA). After probation or internal employee Base Rate: $62,161.98 Plus Spanish Differential: $1,000 annually FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 9:00am-5:00pm) Summary: This position is a key part of developing, expanding, and maintaining the Health Services programs. The Health Services Patient Advocate is responsible for the maintenance of relationships with the 5 Star Centers, supporting the operations of the Health Fund Programs, responding to member and provider issues, and assisting members in choosing in-network providers, particularly 5 Star Centers. The Health Services Patient Advocate works on issues from initial inquiries through completion and participates in marketing strategies and provide feedback for continuous quality improvement of the Health Services Team. Additionally, this position provides other operational support activities within the Health Services Team. Principal Duties and Responsibilities: Develop relationships with management and administrative staff at assigned 5 Star Center, including site visits Assist members in choosing providers and scheduling appointments at 5 Star Centers Assist with issue resolution as problems arise for assigned 5 Star Centers from initial inquiry through completion Log member issues into the department tracking system Assist members and act as advocates during complaint process with providers Identify any patterns of fund program issues with service provision and address accordingly or notify management Address member concerns about Fund programs Complete all program enrollment processes for eligible, interested members Utilize Health Services Database to track interactions related to Fund programs Work with members and the Providers to determine the correct copay and rectify all billing errors Assist members to identify in-network specialists related to specific needs Complete Targeted Outreach Projects Reach out to members and dependents who meet specific criteria for upcoming Fund initiatives and or programs Log interactions into funds tracking system Administrative Functions Receive incoming calls through the Health Services queue regarding Health Services Programs Back up member services provider line queue upon request for provider search activity Attend and participate in all team meetings Qualifications and Core Competencies: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Excellent organizational and prioritizing skills Ability to work on simultaneous projects with diverse working groups. Ability to clearly communicate ideas and thoughts Ability to work with minimal supervision and be an effective team player Ability to effectively work in a fast-paced environment, handle multiple tasks and prioritize work Excellent listening skills and ability to address member concerns Ability to work well with physicians and other medical professionals Ability to think creatively and implement solutions to meet member needs The ability to read, write and understand English is essential. Bilingual in English/Spanish is preferred Education and/or Experience: High School Diploma Associates Degree or equivalent work experience in the healthcare industry preferred Microsoft Office with emphasis on Word and Excel Strong knowledge base of healthcare industry and medical terminology Insurance/managed care and claims processing background a plus. Work Hours: 35 Total (Available shifts Monday-Friday 9:00am-5:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 9:00am-5:00pm)

Job Description SEIU 32BJ Training Fund Security Officer Instructor The 32BJ Training Fund is seeking qualified candidates for part-time Security Officer instructors for classes taught in Miami, Florida About us: SEIU 32BJ is a service union that represents cleaners, maintenance workers, service staff, and security officers in the Miami, Florida area and nine other states on the East Coast. Our mission is to educate every member so that they have the tools they need to meet the challenges of a changing industry. Who we're looking for: Creative, dynamic instructors with security/law enforcement training experience, who enjoy working in diverse linguistic and cultural settings Teachers who have a passion to empower security professionals through teaching industry skills and education Responsibilities: Plan and implement lesson plans that are aligned with security officer training curriculum and incorporate the provided educational materials Teach course content using a student-centered approach Maintain and submit records of attendance Maintain ongoing communication with supervisor Participate in relevant professional development activities, as available Qualifications: High School diploma or its equivalent Florida Class DI Security Officer Instructor License 3-5 years of Florida Security Officer experience or Florida sworn certified police officer Bilingual English/Spanish helpful CPR/AED/First Aid Instructor certifications a plus Self-defense training also a plus Flexible schedule (willing to work nights and weekends) Strong interpersonal skills and the ability to interact with students from a variety of linguistic and cultural backgrounds Experience delivering training remotely on Zoom Ability to use digital platforms to communicate, and record program data COVID-19 Considerations Record of completed COVID-19 vaccine or confirmed medical/religious exemption form organization prior to interviewing Compliance with current COVID-19 protocols of the organization Classes Offered 8-Hour Annual In-Service Trainings CPR/AED/First Aid Self Defense Other security and life safety related classes Locations Training Fund locations in the greater Miami, Florida area Compensation: $75 per teaching hour for classes requiring instructor certifications $50 per hour for non-teaching activities such as professional development Paid preparation time Paid in-house training, coaching, and professional development opportunities Paid travel time to off-site / employer locations

Job Code 1067 Department Name Executive Office Reports To Manager, Business Intelligence FLSA Status Exempt Union Code N/A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Manager, Business Intelligence, the Business Intelligence Developer will contribute to the development of reporting and dashboard solutions that inform decision-making across the organization. This role is well-suited for someone early in their BI career who is eager to deepen their skills in Power BI, QlikView, and sound data modeling practices while helping advance a modern analytics environment. You will collaborate with senior BI developers and business stakeholders to understand reporting requirements, prepare and validate data for analysis, and build clear, reliable visualizations. The ideal candidate is curious, detail-oriented, and an effective communicator, with a strong willingness to learn new tools, techniques, and data concepts with guidance. Essential Duties and Responsibilities: Design, build, and maintain reporting and dashboard solutions in Power BI and QlikView. Work with business stakeholders to gather reporting requirements and translate them into clear technical specifications. Prepare, validate, and analyze data using SQL or similar tools to support accurate reporting. Develop basic to intermediate data models, calculations (e.g., DAX), and visualizations that support business insights. Assist in data integration efforts by working with senior developers to connect on-prem and cloud data sources. Conduct testing, troubleshooting, and quality assurance to ensure reports are accurate, reliable, and user-friendly. Evaluate and enhance existing dashboards and BI assets to improve performance and usability. Support ongoing maintenance of BI platforms and applications, including updates to Power BI and QlikView reports. Collaborate with cross-functional teams-including business, IT, and data engineering-to ensure alignment and data consistency. Create and maintain documentation for reports, datasets, data definitions, and BI processes. Maintain data quality, integrity, and governance practices within BI solutions. Analyze datasets to identify trends, patterns, and opportunities for operational improvement. Support cross-functional projects by supplying analytical and development solutions, data extracts, and ad-hoc reports. Maintain proper access controls for dashboards, reports, and data models. Perform other relevant duties as assigned by management. Qualifications (Competencies): 3 years of experience developing BI reports, dashboards, or analytics solutions; equivalent experience through internships, projects, or technical training programs is acceptable. Experience developing BI dashboards and reports using Power BI; familiarity with QlikView is a plus. Ability to write SQL queries to extract, join, and validate data accurately. Understanding of relational databases, data warehouses, and foundational data modeling concepts. Knowledge preparing and validating data for reporting, including basic transformation and quality checks. Ability to interpret business requirements and converting them into report specifications. Familiarity using Microsoft tools such as Excel and SharePoint in analytics workflows. Prior exposure with cloud or hybrid data environments (Azure, Snowflake, AWS, Databricks) is beneficial. (Optional) Exposure to Microsoft Fabric components (Dataflows Gen2, Lakehouse/Warehouse, pipelines). (Optional) Basic Python scripting for data preparation or automation tasks. Soft Skills (Interpersonal Skills): Strong attention to detail and commitment to producing accurate, reliable work. Ability to learn quickly, incorporate feedback, and build new technical skills. Clear communication with business users and team members, including explaining data findings. Willingness to iterate on reports based on stakeholder input. Collaborative mindset and comfort working within a team environment. Curiosity and proactive problem-solving approach when exploring data or troubleshooting issues. Organizational skills to manage multiple requests, priorities, and deadlines. Education: Bachelor's degree in a related field such as Information Systems, Data Analytics, Computer Science, Statistics, or a similar discipline. Reasoning Ability: High Certificates, Licenses, Registrations: Relevant certifications (e.g., Power BI, SQL, cloud platforms) are a plus but not required. (Optional) Power BI certification (e.g., PL-300). Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job Title: Dental Assistant (Dental Office Assistant) Department: Dental Center Reports To: Dental Assistant Supervisor Status: Local 153 - Non-Exempt Dental Center is opened Monday through Saturday Additional Pay: Plus $2,000 annually based on Spanish fluency. The 32BJ Dental Center is growing, and we're excited to announce the expansion of our Dental Center. We're currently seeking a people-focused Dental Assistant to join our team. We offer: Competitive Salary coupled with a great work/life balance. Spanish Fluency Addition: $2,000 annually added to your pay Prime Location - Flatiron District in Manhattan Full-time Schedule consisting of a 35-hour work week. Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium. Pension Benefit that includes monthly employer contributions. Retirement Benefit that includes 401K employer contributions. Professional Coverage/Reimbursement includes Continuing Education (CE) reimbursement, malpractice coverage, and uniform allowance. Paid Time Off including vacation, personal, CE & sick days. Federal Paid Holidays - Up to 11 days off with pay. And more... Summary : The primary responsibilities include but are not limited to: chair-side assisting of Dentists and Dental Hygienists during treatment and assessments, preparation of the dental operatory and instruments used in the practice of dentistry and dental hygiene, sterilizing, cleaning, maintaining dental equipment, and documenting (data entry) in the electronic dental record. Additional functions will include and not be limited to: administrative tasks related to patient care and standard operations. The Dental Assistant is aware of the philosophy, standards, objectives and policies of the Dental Center and the Funds. Responsibilities : Prepares the operatory, applies protective barriers and procures instruments, lab cases and other necessary materials for the patient visit. Escorts patient into the clinical area and operatory Obtains radiographic images as prescribed by a dentist. Assists Dentists and Dental Hygienists with entering examination findings into the electronic dental record Assists the Dentist using 4-handed dentistry technique Escorts the patient to the appointment desk after clinical care Pours and trims plaster models as directed by the dentist Prepares laboratory cases for shipment, monitors progress of lab cases to ensure the case is available for the next appointment Collects and transports soiled instruments and cassettes to the Sterilization Room Returns materials and procedural tubs to the Supply Room Disinfects operatory equipment and surfaces touched by the operator, assistant or patient following each patient visit Monitors and stocks operatory materials and supplies to ensure clinical operations can continue without interruption during patient visits Performs daily, weekly and monthly maintenance on delivery unit and evacuation equipment using the Operatory Maintenance Check List in the assigned operatories Separates instruments, infectious waste, dental amalgam; rinses instruments cassettes and selected rotary instruments in the instrument washer and/or ultrasonic cleaner, wraps/bags instruments and cassettes, sterilizes the same in steam autoclave Maintains sterilization equipment according to departmental SOPs Monitors efficacy of autoclaves using biological monitor system, maintains a log of test results Participate in any/all of the Dental Center improvements geared towards operational excellence. All other duties assigned by Dental Assistant Supervisor and/or Dental Center Management Team Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements: Certificate of completion from an accredited Dental Assistant School, detail oriented, ability to prioritize work load, good communication, interpersonal skills, team player, outstanding work ethic and employment record (including attendance and punctuality), computer skills, type 40 wpm. Language Skills: Speak, read, write, and understand English Reasoning Ability: High Certificates, Licenses, Registrations: Certificate of completion from Accredited Dental Assistant School. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, walking, climbing or balancing, stooping, kneeling, couching, or crawling ½ to 2./3 of time: Sitting, reaching with hands and arms Over 2/3 of time: Talking or hearing 100% of the time: Using hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities. 1/3 to 2/3 of time: Work near moving or mechanical parts, moderate noise.

Job Description Job Code 091825HF Department Name Health Fund Admin Reports To Director, Chief of Staff FLSA Status Exempt Union Code N/A Management Yes About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Reporting to the Director, Chief of Staff, the Assistant Director, Health Analytics at the 32BJ Health Fund oversees the Health Analytics research team and additional supporting teams. This role provides operational and strategic leadership for analytics initiatives, including financial and trend analysis, and contributes to shaping the Fund's data strategy. The Assistant Director, Health Analytics supports the direction and overall data strategy that is focused on supporting the goals and the mission of the 32BJ Health Fund to provide best comprehensive health benefits to 200,000 32BJ SEIU Union members and their dependents. The team focuses on leveraging over 10 years of medical claims data, provider data and pricing data (internal and external) to inform improvements to the plan design, member navigation, direct contracting, and price transparency. The 32BJ Health Fund is at the forefront of leveraging data towards healthcare transformation and this role requires a strong and collaborative leader who is not content with the status quo, able to inspire, and who looks to form long-lasting internal and external partnerships. This is an ideal opportunity for an experienced professional, self-driven strategic thinker, skilled at navigating and balancing internal business systems with mission-based priorities. Essential Duties and Responsibilities: With the support of the Senior Manager, Health Analytics, assist in managing, developing, and supporting a team of talented Health Analysts. Motivate and gain the support of others to achieve organizational goals through emotional intelligence, accountability, and respect. Collaborate closely with peers in Data Engineering, Product Development, Strategy, Policy, and Operations on cross-departmental initiatives. Support Health Fund leadership in the development and advancement of analytics strategies that allow for efficient use of internal data, external data, and price transparency tools to drive rational benefit design, contracting and support for existing tools that heavily rely on data (provider search, internal CRM, member portal). Review and interpret complex datasets to identify trends, risks, disparities, and opportunities for intervention. Deliver with Health Fund leadership the financial and trend analysis of both benefit invoices and claims. Support the Senior Manager, Health Analytics in the communication of updates on strategic goals and objectives to cross-functional teams along with providing status reports on key objectives. Collaborate with Health Fund leadership to develop and refine key performance indicators and metrics to measure the effectiveness of technical and strategic initiatives in serving our participants and advancing our mission. Work closely with IT on ongoing data infrastructure modernization projects to support the full breadth of data projects and initiatives at the Health Fund. Support the Health Fund Chief of Staff in the Data Engineering team's professional development. Participate in performance review and the hiring process. Partner with Health Fund leadership, HR, and Training teams to develop educational materials for staff development. Support analytical and data vendor relationships and provide support for contracting, budgeting, and RFP processes. Provide strong and compassionate leadership traits to a diverse team. With support from the Senior Manager, Health Analytic, allocate team resources and priorities, manage timelines, and ensure that all critical projects are adequately staffed and completed on time. Support and lead change management efforts related to the implementation, transformation recommendations, and business systems improvements. Facilitate design discussions with the team to support the development, deployment, testing, and maintenance of high-quality solutions related to data analysis, data discovery, data pipeline automation, and roll-out compelling visualizations for business analysis. Supports the organization to be proactive and provides valuable alternatives/solutions based on internal data trends and insights. With leadership guidance, collaborate with stakeholders to identify rational opportunities to leverage technologies and establish agreement on forward progress. Foster a culture of data innovation within the team, with a mission-focused perspective to enhance the support we provide to participants. Perform other duties as assigned by senior leadership and executive team. Qualifications (Competencies): 5+ years of leadership or supervisory experience in data strategy, health analytics and health research Extensive experience with invoice and claims trends analytics, predictive modeling a plus Must have significant industry-related data strategy experience to support a team working in the complex landscape of healthcare reimbursement and pricing trends People management experience to directly manage staff members, both direct and indirect reports, through effective planning, organization, and supervision Strong experience in analysis of health care claims data, value-based care, and population health Must have hands-on experience in application of a coding/statistical language to data analysis or development of data structures (SQL, SAS, Python, R) Experience with Databricks preferred or similar cloud-based data engineering/analytics platforms Soft Skills (Interpersonal Skills): Strategic Communication & Stakeholder Engagement: Strong storytelling skills and ability to transition between technical audiences and stakeholders. Collaboration & Cross-Functional Partnership: Skilled at working across various departments to align department needs with organizational goals. Organizational Agility & Strategic Focus: Ability to maintain an organized approach, clarity of purpose, and goal orientation in a rapidly changing environment throughout the organization. Strong action planning skills, ability to manage multiple priorities/projects simultaneously, and meet tight deadlines. Leadership & Resilience: Resiliency in managing competing priorities and timelines to ensure a well balanced workload for the staff. Self-starter who is motivated, collaborative, and innovative. Problem Solving & Conflict Resolution: Ability to navigate challenges and resolve issues constructively in a fast-paced, data-driven environment. Influence & Negotiation: Capable of advocating for data-informed decisions and gaining buy-in from key decision-makers. Education: Bachelor's degree in Business Analytics, Health Informatics, Statistics, or a related field. Master's degree preferred. Reasoning Ability: High Certificates, Licenses, Registrations: Completion of actuarial exams or financial modeling certifications preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job Description Job Title: Assistant Retirement Counselor Department: Retirement Services Reports To: Supervisor, Retirement Services FLSA Status: Local 153-Non-Exempt The 32BJ Benefit Funds is growing, and we're currently seeking mission-driven Assistant Retirement Counselor to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays - Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: $59, 926.33 - Per Collective Bargaining Agreement (CBA). After probation or internal employee Base Rate: $62,161.98 Plus Spanish Differential: $1,200 annually FLSA Status: Non-Exempt (Eligible for OT per business needs) Summary: Provide confidential retirement counseling as a case manager to active, inactive, disabled, and retired members of a labor union; assist them in understanding benefit calculations, methods of retirement payments and taxability of retirement income; review ancillary retiree benefits. Essential Duties and Responsibilities: Make initial and follow-up calls to members who are applying for retirement. Interpret retirement rules and communicate pension application procedures and requirements for member retirements, pre-retirement surviving spouses, and post-retirement surviving spouses. Pension application intake (review the application with the member, notarize documents as needed). Review the accuracy of all received pension applications. Record pension elections in V3 and establish disbursement schedules. Ensure required supporting documents are submitted and determine needs for additional information to meet requirements. Coordinate all communications with members, including but not limited to Acknowledgement Letters, Missing Information Letters, and Award Letters. Review members eligibility for retiree health benefits. Discuss SRSP (401(k)) distribution options with members. Discuss Legal Fund benefits with members. Provide an overview of Social Security and Medicare benefits to retiring members. Assess the need for detailed earnings reports from the Social Security Administration to assist in finalizing the calculation of pension service credits and review such reports with members. Participate in retirement planning seminars by presenting pension information to large groups. When not providing retirement counseling, work on processing pension applications and calculations, including RMD calculations, reinstatements, and other duties including but not limited to Banking procedures (stop payments, check reissues and EFT changes). Work closely with Manger in maintaining and reviewing personal work production. Perform tasks and special projects as required by management/supervisory staff. Qualifications: Minimum of one year's experience processing pension claims/calculations or one year customer service experience with pension products. Knowledge of some aspects of Pension Fund administration including eligibility requirements and benefit provisions preferred. Must demonstrate effective oral and written communication skills. Must meet performance standards including attendance and punctuality. Technical Skills: Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs simultaneously including Excel, Microsoft Word, and Windows applications. Strong analytical, problem solving and decision-making skills. Strong public speaking skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Flexibility with work schedule (some overtime required). Interpersonal Skills: Ability to coordinate and work on multiple projects simultaneously. Detail oriented with excellent organization skills. Ability to work independently coupled with the ability to work as a member of a fast-paced team. Ability to establish and maintain effective working relationships with project team members, supervisors, and employees from other departments. Education and /or Experience: College degree in math, accounting, economics or similar preferred. Call center experience is a plus. Financial customer service background is a plus. Notary Public license helpful (will be required to obtain license if not already licensed).

Job Description The Employer Services Specialist I (ESS I) will be responsible for timely managing employer communications, education and troubleshoot technical assistance relating to the web-based system, V3, and other Funds systems. The ESS I will timely address Employer issues and ensure effective and long-term problem resolution. The ESS I will provide in-depth information to Employers on all participant benefit plan changes, and any continuing participant benefit updates. The ESS I will provide in-depth information to Employers on all benefit contribution rates, rules and policies. The ESS I will plan as well as participate in Employer meetings, seminars, workshops and one-on-one sessions, etc. The ESS I will timely research employee status and building account information; and contact Employers as needed. The ESS I reports directly to the Manager of Employer Relations. The ESS I will work closely with the Director of Employer Relations, as well as other functional process owners as appropriate. Principal Duties and Responsibilities: Communicate daily with Employers; Calculate remittance obligations and explain to Employers; Follow-up with Employers on unpaid invoices; Provide on-going education and support of Funds' systems, programs, rules, policies, and benefits. Follow the workflow and processes of Funds operations as they relate to Employers (Billing, Collections, Audit, Eligibility and Contracts); Interface and coordinate with Senior Management in the following departments: Contracts, IT, Audit, Billing and Collections (and other departments, as required); Assist with the timely on-boarding of Employers onto electronic reporting; Participate in project work assigned to the department; Able to build relationships with a broad range of people; Draft letters, e-mails, memorandums and educational materials; Able to work as part of a team whether inter and/or intra departmental; Perform additional duties as directed by the Director of Employer Relations. Qualifications and Core Competencies: To perform this job successfully, an individual must be able perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required: Arithmetic - 12th grade; Ability to organize and manage multiple priorities and meet deadlines; Strong customer service orientation; A demonstrated capability and experience with relevant computer-based systems such as Microsoft Word, Excel (formulas and functions). Familiarity with PowerPoint, Access, presentation software, including web-based programs, and Internet navigation helpful; Excellent interpersonal and written communications skills; High performance teams and a strong team player; One to two years of Customer Service/Relations experience; Commitment to company values; Flexibility with work schedule. Education and/or Experience: The incumbent is expected to 0 - 1 year of experience in employee and/or employer communications/relations. High School Diploma with commensurate experience in finance and/or public relations/communications preferred. Bilingual (English/Spanish) Strong customer service orientation in union environment.

Job Code N525HF Department Name Health Fund Admin Reports To Director, Health Fund Chief of Staff FLSA Status Exempt Union Code N/A Management Yes About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Health Fund Chief of Staff, the Assistant Director, Health Fund Product & Data Engineering at the 32BJ Health Fund leads the Health Fund data engineering and product development teams. This role will lead the design, development, and optimization of data-driven solutions that support Health Fund products and analytics. This role combines strategic leadership with hands-on technical expertise to ensure scalable, secure, and innovative data platforms. The idea candidate will partner with cross-functional teams to delivery high-quality data engineering solutions that enhance product performance, improve member experience, and support organizational growth. The Assistant Director, Health Fund Product & Data Engineering supports the direction and overall data strategy that is focused on supporting the goals and the mission of the 32BJ Health Fund to provide best comprehensive health benefits to 200,000 32BJ SEIU Union members and their dependents. The team focuses on leveraging over 10 years of medical claims data, provider data and pricing data (internal and external) to inform improvements to the plan design, member navigation, direct contracting, and price transparency. The 32BJ Health Fund is at the forefront of leveraging data towards healthcare transformation and this role requires a strong and collaborative leader who is not content with the status quo, able to inspire, and who looks to form long-lasting internal and external partnerships. This is an ideal opportunity for an accomplished professional, self-driven strategic thinker, skilled at navigating and balancing internal business systems with mission-based priorities. Essential Duties and Responsibilities: Supervise, develop, and inspire a team of talented Data Engineering, Product Development, and other technical professionals. Motivate and gain the support of others to achieve organizational goals through emotional intelligence, accountability, and respect. Work closely with the Health Fund leadership to develop a data strategy that allows for efficient use of internal data, external data, and price transparency tools to drive rational benefit design, contracting and support for existing tools that heavily rely on data (provider search tools, internal CRM, member portal). Support strategy goals and objectives and work with cross-functional teams on key objectives. Collaborate with the Chief of Staff to develop and execute the data engineering and product development roadmap aligned with organizational objectives Propose and develop high level KPls and metrics to measure the effectiveness of technical initiatives in serving our participants and advancing our mission. Facilitate and coordinate work on evolving data infrastructure architecture by collaborating closely with IT, Operations, and Health Fund leadership to support the full breadth of data projects and initiatives at the Health Fund. Lead, with the Chief of Staff and cross-functional partners, the design and implementation of scalable data architecture and analytics solutions using Databricks platform. Support the team's professional development, performance review and the hiring process. Guide implementation of CI/CD practices using Azure DevOps for data and analytics workflows. Collaborate with IT to evaluate and recommend new technologies and tools to enhance the data engineering ecosystem. Foster a culture of continuous learning, collaboration, and technical excellence. Provide strong and compassionate supervision to a diverse team professionals. Partner with stakeholders to translate business requirements into technical specifications and data products. Coordinate sprint planning, backlog management, and release cycles using Azure DevOps. Ensure timely delivery of high-quality data solutions that meet business needs. Support change management efforts related to the implementation, transformation recommendations, and business systems improvements. Spearhead design discussions with the team to support the development, deployment, testing, and maintenance of high-quality solutions related to data analysis, data discovery, data pipeline automation, and roll-out compelling visualizations for business analysis. Support a culture of data innovation within the team, with a mission-focused perspective to enhance the support we provide to participants. Perform other duties as assigned by senior leadership and executive team. Qualifications (Competencies): 5+ years of experience in data engineering, product management, analytics, or related technical roles 2+ years in a leadership or supervisory capacity managing technical teams Proven people management experience to lead and manage staff members, both direct and indirect reports, through effective planning and organization, supervision, and performance evaluation. Demonstrated experience with Databricks platform (Delta Lake, Apache Spark) Proven track record using Azure DevOps for project management, CI/CD, and version control Ability to maintain an organized approach, clarity of purpose, and goal orientation in a rapidly changing environment throughout the organization. Ability to develop talent and will require a leader who is focused on the well-being and resource needs of the entire team. Strong proficiency in SQL and at least one programming language (Python, Scala, or Java preferred) Expertise in building and optimizing ETL/ELT pipelines and data workflows Experience with data science, machine learning, or AI initiatives Knowledge of data mesh, data fabric, or other modern data architecture patterns Prior exposure in the healthcare claims data industry preferred Soft Skills (Interpersonal Skills): Outstanding verbal and written communication skills Ability to translate complex technical concepts for diverse audiences Experience presenting to executive leadership and stakeholders Strong interpersonal skills and ability to build collaborative relationships Resiliency in managing competing priorities and timelines to ensure a well balanced workload for the staff. Self-starter who is highly motivated, collaborative, and innovative. Education: Bachelor's degree in Computer Science, Data Science, Information Systems, Engineering, or related field Reasoning Ability: High Certificates, Licenses, Registrations: Preferred: Databricks Certifications (Data Engineer Associate, Professional, Platform Administrator), Microsoft Azure Certifications (Azure Data Engineer Associate, Azure Solutions Architect Expert) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

SEIU 32BJ Training Fund New York Part-time Computer Basics Instructor The 32BJ Training Fund is seeking qualified candidates for part-time Computer i nstructors for classes taught in Manhattan . About us: SEIU 32BJ is a service union that represents cleaners, maintenance workers, service staff, and security officers on the East Coast. Our mission is to educate every member so that they have the tools they need to meet the challenges of a changing industry. Who we're looking for: Creative, dynamic teachers with good interpersonal skills who enjoy working in diverse linguistic and cultural settings. Teachers who are looking to empower workers through industry skills education. Responsibilities: Plan lessons and activities that facilitate students' acquisition of basic and advanced computer skills, particularly with regard to navigating Microsoft 365 applications. Teach course content using a student-centered teaching approach. Maintain and submit records of attendance. Maintain ongoing communication with supervisor. Participate in relevant professional development activities, as available. Qualifications: Professional degree or certification in computer science, computer engineering, or related discipline, preferred. Prior experience as a computer teacher. Passion for fostering computer literacy skills in adult learners. Strong interpersonal skills and the ability to interact with students from various linguistic and cultural backgrounds. Ability to use digital platforms to instruct, communicate, and record program data COVID-19 Considerations Record of completed COVID-19 vaccine or confirmed medical/religious exemption. Compliance with current COVID-19 protocols of the organization. Classes Offered Saturday mornings Other days of the week are possible. Location(s) 25 W. 18th Street, Manhattan Compensation: $50 per teaching hour Paid preparation time Paid in-house training, coaching, and professional development opportunities.

Job Description Job Title: Technical Systems Analyst Department: Health Fund Reports To: Senior Product Manager FLSA Status: Exempt As a Technical Systems Analyst, you will play a pivotal role in the implementation, integration, and optimization of technical systems that support the 32BJ Health Fund's mission of delivering high-quality and cost-effective healthcare to our members. This position requires a strong foundation in SQL, expertise in system integrations, particularly with CRM platforms-and a passion for solving complex technical challenges through data and system design. The Technical Systems Analyst will work closely with internal teams and external partners to analyze, plan, and execute system solutions that improve operational efficiency. You will lead and be responsible for the integration of CRM platforms with other enterprise systems, ensure data quality and interoperability, and support ongoing technical needs including documentation, testing, and troubleshooting. This is a highly collaborative role that requires both technical depth and cross-functional communication. Primary Duties and Responsibilities: Analyze system architecture and business requirements to design, implement, and maintain integration solutions between CRM and other enterprise systems. Write, test, and optimize complex SQL queries to support reporting, data validation, and system performance monitoring. Manage system interfaces and APIs to ensure seamless data flow across platforms. Troubleshoot system issues, perform root cause analysis, and coordinate with vendors or developers for resolution. Translate business needs into detailed technical specifications and system design documents. Partner with cross-functional teams to document workflows, data flows, and integration points using industry-standard tools (e.g., Visio, Lucidchart). Conduct system testing including unit, regression, and user acceptance testing (UAT) to ensure functionality and performance requirements are met. Maintain detailed and up-to-date documentation including data dictionaries, integration schemas, technical user guides, and support logs. Support data governance initiatives by ensuring data integrity, standardization, and security across systems. Provide technical assistance and training to end-users and stakeholders on new system features and processes. Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field, or equivalent experience. 3+ years of experience in systems analysis, technical implementation, or integration work in a complex IT environment. Strong proficiency in SQL and relational databases; experience with SQL Server Management Studio is preferred. Demonstrated experience integrating CRM platforms (preferably Microsoft Dynamics) with external systems using APIs and middleware tools. Familiarity with enterprise data architecture, ETL processes, and data warehousing principles. Proficiency with Microsoft Office Suite including Word, PowerPoint, and Visio; advanced Excel skills required. Experience working in environments with structured development lifecycles (SDLC), including Agile methodologies. Strong documentation skills with the ability to produce high-quality technical artifacts. Excellent communication, problem-solving, and project coordination abilities. Why Join Us At 32BJ Health Fund, your work directly improves access to affordable healthcare for working families. As a Technical Systems Analyst, you will have the opportunity to shape the implementation, integration, and optimization of technical systems that support the 32BJ Health Fund's mission of delivering high-quality and cost-effective healthcare to our members. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Also, visit our 32BJ Health Fund Funds Insight page: 32bjhealthfundinsights.org

Job Description Job Code 1061 Department Name Health Fund Admin Reports To Senior Product Manager - Health Fund FLSA Status Exempt Union Code N/A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: The 32BJ Health Fund maintains large data platforms, in a hybrid environment, that are continuously evolving with new technology and capabilities. The Health Fund Data Platform consists of a large on-prem Microsoft SQL Server, Azure Cloud, and Tableau Cloud hosted data environments that are used for analytics, data science, and reporting purposes. Many supporting tools and technologies are deployed with these data environments including Dynamics CRM and an online Member Portal. As a Project Coordinator, you will play a key and collaborative role in the delivery of powerful data-driven products that support 32BJ Health Fund's mission of providing high-quality and low-cost healthcare to its union members. You will work in a face-paced environment and will be responsible for supporting teams, planning and delivering key features of our enterprise data platforms and technology. Essential Duties and Responsibilities: Assist the Process & Quality Engineering Manager in monitoring and tracking project progress. Track and manage updates on project activities and milestone status, issues and issue logs, and defects Support Scrum Master(s) and Project Manager(s) in planning for capacity and project implementation phases of cross-organizational development teams. Collaborate with business owners to create user stories for development teams and prioritize backlogs. Participate in the IT teams Agile ceremonies, such as sprint planning and grooming, Assist in preparing key status reports for relevant projects. Build strong working relationships with vendors, business stakeholders, IT and Analytics teams. Monitor and track work in Azure DevOps & other Project Management tools simultaneously. Perform quality reviews & user acceptance testing as needed. Provide operational support to teams for ad hoc projects, as needed, to ensure project deliverable are met. Support the implementation and maintenance of Data Governance policy requirements and standards for data and systems within your domain. Take and distribute meeting minutes: follow up on relevant action items. Perform other duties or projects as assigned. Qualifications (Competencies): 2+ years of Technical Project Coordination work in a related industry. Prior experience working with technology & data projects, preferably with bit data technology. Demonstrated ability to meet commitments, build consensus, and negotiate resolutions. Excellent oral, written and interpersonal communication with both technical and business audiences. Proficiency in Microsoft Suite: Word, Excel, PowerPoint, Outlook, Teams, and Visio. Experience using software project management tools such as Azure DevOps and Asana. Proficiency with using dashboard/visualization tools: Azure DevOps Dashboards, Tableau, QlikView, or Power Bl. Knowledge of Microsoft Dynamics CRM Platform is preferred. Soft Skills (Interpersonal Skills): Detail oriented with excellent organizational, motivation, influence, analytics thinking, communication, negotiation, and problem-solving skills. Ability to plan and take initiatives to accomplish objectives in a timely fashion. Ability to prioritize work and meet deadlines. Ability to establish and maintain effective working relationships with vendors, project team members, supervisors, and employees from departments across the organization. Ability to escalate clearly, timely, and effectively. Education: Bachelor's degree in Business Management or Information Technology preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands

Job Code D1725LF Department Name Legal Fund Family Reports To Director of Litigation, Legal Services Fund FLSA Status Exempt Union Code N/A Management Yes About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: The 32BJ Legal Services Fund provides legal representation to over 100,000 eligible union members and their families in several states. We are a mission-driven, client-centered team committed to delivering high-quality, accessible legal services to our members. We are seeking a strategic, experienced, and collaborative attorney to lead our Family Law Unit. The Director, Family Unit will oversee a team of attorneys, legal staff, as well as manage their own reasonable caseload of diverse family matters. This role combines legal expertise with leadership, operations, and program development, and reports to the Director of Litigation. Key Benefits Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 4% 401K employer contributions Professional Coverage/Reimbursement includes Bar dues, Continuing Legal Education, and malpractice coverage Paid Time Off including vacation, personal, and sick days Federal Paid Holidays - Up to 11 days off with pay And more... Essential Duties and Responsibilities: Legal Supervision & Team Leadership Provide supervision, mentorship, and professional development for attorneys and Fund staff. Monitor legal practice and ensure a high standard of representation and client service. Coordinate case strategy and workflow in collaboration with the Director of Litigation and other supervising attorneys. Serve as lead counsel on complex or high-priority family matters. Program Oversight & Strategic Planning Oversee the delivery of the Fund's family benefit, including state and federal court practice. Collaborate on cross-departmental initiatives and ensure alignment with the Fund's broader mission. Lead continuous quality improvement, including refinement of intake, service level agreements, case closing, and productivity systems. Evaluate programming needs and propose innovative strategies to enhance service delivery. External Collaboration & Policy Engagement Represent the Fund in coalitions and external partnerships, including community-based organizations and family law groups. Devise and present member seminars on topics covered by the Legal Fund. Identify systemic issues impacting clients and explore affirmative litigation and advocacy strategies. Participate in policy reform efforts, guided by internal leadership and external partnerships. Operations, Training & Budget Recruit, onboard, and train new legal staff in collaboration with HR. Maintain ongoing staff development and continuing legal education programming. Review and approve expenses related to family programming; coordinate with finance staff on invoicing. Client Advocacy & Legal Representation Maintain an active caseload including custody, visitation, support, neglect and abuse, orders of protection and other areas covered by the Fund. Conduct legal research, draft pleadings, negotiate settlements, attend court appearances, and represent clients at trial. Maintain accurate and timely case records, documentation, and billing entries. Qualifications (Competencies): Juris Doctor (JD) and member in good standing of the New York State Bar. Minimum 5 years of family law experience or similar field, including litigation and client representation. Experience supervising attorneys and managing legal teams. Demonstrated leadership skills and a commitment to public interest legal work. Strong knowledge of New York State family law and court procedures. Excellent oral, written, research, and analytical skills. Ability to prioritize multiple complex responsibilities in a fast-paced environment. Experience in legal management, policy advocacy, or systemic reform initiatives is a plus. Education: Juris Doctor (JD) required. Language Skills: Multilingual abilities are a plus but not required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job Description Job Title: Project Manager - IT Infrastructure Department: Information Technology Reports To: Director, IT Infrastructure FLSA Status: Exempt, Management Updated: 9/19/2025 About Us Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary Under the supervision of the Senior Manager, IT Programs, the Project Manager, Infrastructure is in charge of managing multiple, department based and firm wide projects inclusive of project plans, budgets, communications, resource management, stakeholder(s) relationship management and deliverables. Monitors projects / teams to make sure goals, objectives and timelines are being met. Tracks and communicates project status, manages risks and resolves issues as they arise. Maintains standards and monitors scope with project quality. Essential Duties and Responsibilities: Define the project charter and identify the key stakeholders. Create standard project management plans. Collaborate with subject-matter experts and business analysts to collect and document requirements. Manage project scope, goals and deliverables. Create work breakdown structure (WBS): define tasks, required resources, and develop and manage project schedule. Support and manage project team including internal and external stakeholders. Manage budgets and locate project resources. Track deliverables. Identify quality requirements and standards, document how these will be tracked and create the quality management plan, metrics, checklists, process improvement plan and project document updates. Determine stakeholder communication needs and develop a communication plan and process to ensure that these needs are met. Monitor and report on project progress / status in a timely manner. Present to stakeholders reports on progress. Conduct risk management activities including preparing a risk management plan, risk assessments, report identified risks, provide recommendations for mitigations of risks. Perform integrated change control to review all change requests, approve changes, manage changes to deliverables, organizational process assets, project documents, and the project management plan. Evaluate and assess result of project. Perform tasks as required by management/supervisory staff. Provide project implementation support after hours, on weekends as required. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 6+ years of work experience managing multiple small to large/enterprise projects within an IT Infrastructure department. Experience working within project management practices described in the PMI Project Management Body of Knowledge, PMBOK. Excellent MS office (M365) skills including Excel, Visio, PowerPoint and MS Project or similar project management software tools. Project management qualification (PMP) or equivalent. Experience in strategic planning, risk management and/or change management. Vendor management experience is preferred. Information Security project management is a plus. Soft Skills: Detail oriented with excellent organization, motivation, influencing, analytical thinking, communication, negotiation, critical thinking and problem-solving skills. Ability to plan and take initiatives to accomplish objectives in timely fashion. Ability to prioritize work and meet deadlines. Ability to establish and maintain effective working relationships with vendors, project team members, supervisors, and employees from other departments. Excellent decision-making, leadership and team building capabilities. Adept at conflict resolution. Language Skills Speak, read, write and understand English. Certificates, Licenses, Registrations Project Management certification desirable.

Job Code 354 Department Name Legal Fund Family Reports To Supervising Attorneys and the Director of the Legal Services Fund FLSA Status Exempt Union Code 232 Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: The 32BJ Legal Services Fund provides legal advice and representation to eligible 32BJ members and their eligible dependents. Reporting to the Director of the Family Unit and other Directors, the Staff Attorney will provide legal services to the members of Building Service 32BJ who are eligible under the union's Legal Services Plan. Essential Duties and Responsibilities: Provide high-quality legal representation to members in Family Law, including litigation before courts and other relevant venues, ensuring legal rights are fully protected. Conduct thorough client consultations to assess legal issues, explain options, and formulate a strategic plan of action, with guidance from Directors. Prepare, draft, and file legal pleadings, stipulations, motions, discovery requests, and other legal documents accurately and within required deadlines. Review, revise, and proofread legal documents and correspondence to ensure clarity, accuracy, and compliance with relevant laws and regulations. Regularly update Directors and team on case progress through written reports, providing recommendations and next steps as needed. Obtain, organize, and manage court records, case files, and evidence in accordance with legal procedures and office protocols. Establish and maintain effective communication with clients, opposing counsel, courts, and other stakeholders to facilitate case resolution. Maintain organized, up-to-date, and detailed records of all case activities and documents in case management software, ensuring compliance with legal and ethical standards. Perform comprehensive legal research to support case strategy and to stay current with developments in Family Law. Demonstrated ability to write clear, persuasive, and well-organized legal documents for both courts and clients Monitor changes in substantive and procedural law relevant to Family Law, proactively adapting practices to align with updates. Maintain a deep understanding of the coverage and requirements under the Legal Services Plan to ensure services are provided in line with eligibility criteria. Safeguard all confidential client materials and information, adhering to privacy laws and internal policies on confidentiality. Actively participate in regular team meetings, contributing to discussions, sharing insights, and collaborating on projects and case strategies. Attend member information meetings and other outreach activities as directed by supervisory staff, including occasional travel, to promote the Legal Services Fund and engage with the membership. Demonstrated technical dexterity, including proficiency with case management software, digital evidence preparation, electronic filing systems, and AI-assisted tools for drafting, summarizing, and document review, consistent with ethical and confidentiality requirements. Comfort with digital evidence formats (PDF organization, redaction software). Competency in virtual practice tools (Teams, Zoom court, online meetings) Maintain a professional demeanor, workspace, and appearance as a representative of the Legal Services Fund. Qualifications (Competencies): JD and authorization to practice law in NYS required. Bilingual English/Spanish proficiency preferred, but not required. 1 to 3 years experience in Family Law. Education: JD and authorization to practice law in NYS required. Language Skills: Bilingual English/Spanish proficiency preferred, but not required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job Description Job Code D2625TF Department Name Thomas Shortman Fund General Admin Reports To Director, Training Fund FLSA Status Exempt Union Code N/A Management Yes About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Director, Training Fund, the Manager, Airport Programs is responsible for overseeing delivery, coordination, and quality of all training programs for 32BJ SEIU airport staff at designated airport sites on the east coast. This includes safety, customer service, regulatory, and job-specific courses required by employers and airport authorities. The role ensures seamless scheduling, high-quality instruction, compliance with regulatory standards, continuous improvement of airport-wide operational efforts, and strong communication with employers, contractors, and site managers. The Manager, Airport Programs also supervises instructors, maintains training records in the Learning Management System (LMS), and serves as the primary on-site liaison for members and partners. Essential Duties and Responsibilities: Training Operations & Coordination Manage day-to-day operations of all airport training programs, including mandated, job-specific, and safety courses. Oversee scheduling, enrollment, classroom setup, and logistics for in-person classes Coordinate training delivery with instructors, union partners, airport employers, contractors, and external agencies. Ensure consistent delivery and alignment across multiple states by collaborating with other site managers. LMS & Record-Keeping Create and manage course sections, rosters, attendance, completion records, and reporting in the Learning Management System (LMS). Maintain accurate training documentation, certificates, and compliance-related records. Ensure data integrity and timely updates on course activity, member participation, and instructor performance. Partnership & Employer Engagement Serve as the primary point of contact for airport employers, contractors, airport authorities, and partner organizations regarding training needs. Coordinate employer requests for on-site, specialized, or ad-hoc training. Maintain strong relationships with partner agencies and regulatory bodies to ensure compliance with airport training standards. Instructor Staff Management & Oversight Recruit, onboard, and supervise qualified instructors for airport staff training programs Conduct classroom observations, provide feedback, and monitor instructor compliance with curriculum and LMS requirements Manage scheduling, payroll/ADP tasks, and administrative evaluations for instructors Program Quality & Compliance Keep up to date with federal, state, local, and airport-specific regulations affecting airport workers Recommend curriculum updates or new course offerings based on industry trends and regulatory changes. Ensure training facilities meet safety and accessibility standards. Conduct or support safety audits and training quality reviews. Budget & Administration Assist with budget preparation for airport training activities. Monitor expenses and approve invoices for training-related costs. Track inventory and ensure supplies, equipment, and materials are maintained and replenished. Member Support Provide front-line support to 32BJ members regarding training questions, course requirements, enrollment assistance, and certifications. Represent the department at airport-related meetings, union events, employer briefings, and committee sessions. Other Duties Identify members and instructors to act as subject matter experts in the curriculum development process. Select members who can represent 32BJ airport workers in communication pieces and provide testimonials as needed Perform additional relevant responsibilities as assigned by the Director of the Training Fund. Qualifications (Competencies): 5+ years experience in training, education, workforce development; airport operations, safety compliance, and adult learning preferred. Supervisory experience required. Knowledge of airport operations, safety regulations/OSHA, or managing training programs in a labor/union environment. Familiar with airport-related compliance systems and regulatory training requirements specific to airport operations. Strong competency with Microsoft Office (Word, Excel, PowerPoint), Outlook, Google Workspace, Learning Management Systems, and Smartboards. Comfort working with digital certificates, attendance systems, and online course tools. Ability to travel regularly between the office and various airport sites is required. Ability to work as needed evenings or weekends to support training schedules. Soft Skills (Interpersonal Skills): Ability to work independently and as a part of a team. Demonstrate organizational skills with the ability to prioritize work and meet deadlines in a fast-paced environment. Strong communication, interpersonal, and customer service skills. Comfortable speaking publicly and representing the department at meetings and trainings. Strong problem-solving and decision-making skills. Excellent attention to detail, conflict resolution, and team building skills. Education: Bachelor's degree preferred; equivalent experience providing training to airport workers or other similar professionals will be considered. Language Skills: Bilingual (English/Spanish or other relevant languages) preferred. Reasoning Ability: High Certificates, Licenses, Registrations: AAAE Airport Safety & Operations Specialist (ASOS), ACI-ICAO Airport Safety Professional (ASP), or other relevant airport operations training certifications preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job Title: Member Services Representative ( Benefits Specialist ) Department: Member Services The 32BJ Benefit Funds is growing, and we're currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays - Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $54,346.26; Bilingual: $56,346.26 - Per Collective Bargaining Agreement (CBA) FLSA Status : Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None

SEIU 32BJ Training Fund New York City Part-time Spanish High School Equivalency Preparation Instructor The 32BJ Training Fund is seeking qualified candidates for part-time Spanish High School Equivalency Preparation instructors for classes taught in the Bronx. About us: SEIU 32BJ is a service union that represents cleaners, maintenance workers, service staff, and security officers in the New York City area and nine other states on the East Coast. Our mission is to educate every member so that they have the tools they need to meet the challenges of a changing industry. Who we're looking for: Creative, dynamic teachers with good interpersonal skills who enjoy working in diverse linguistic and cultural settings Responsibilities: Plan and implement lesson plans that are aligned to the program curriculum and incorporate the provided educational materials. Teach course content in Spanish using a student-centered teaching approach Maintain and submit records of attendance Maintain ongoing communication with supervisor Participate in relevant professional development activities, as available Qualifications: Fluency in Spanish and English Bachelor's degree in education, liberal arts, or related field Experience teaching adult basic academic skills (math, writing, reading) in a formal educational setting. Familiarity with student-centered teaching in a multi-level class Ability to use digital platforms to instruct, communicate, and record program data. COVID-19 Considerations Record of completed COVID-19 vaccine or confirmed medical/religious exemption from the Training Fund Compliance with current COVID-19 protocols of the organization Classes offered Saturdays, 9:00 am - 1:00 pm Location(s) Monroe University,29 East Fordham Road, Bronx Compensation: $50per teaching hour Paid preparation time Paid in-house training, coaching, and professional development opportunities