32BJ Training Fund jobs in New York, NY - 35 jobs

SEIU 32BJ Training Fund New York Part-time Adult Education Instructor The 32BJ Training Fund is seeking qualified part-time adult education instructor candidates in one or more of our training locations, including remote online classes. About us: SEIU 32BJ is a service union that represents cleaners, maintenance workers, service staff, and security officers in the New York City area and nine other states on the East Coast. Our mission is to educate every member so that they have the tools they need to meet the challenges of a changing industry. Who we're looking for: Creative, dynamic teachers with good interpersonal skills who enjoy working in diverse linguistic and cultural settings Experienced professionals looking to empower workers through relevant adult education Responsibilities: Plan and implement lesson plans aligned to program curriculum, incorporating provided educational materials Teach content with a student-centered approach Implement, adapt, and supplement lessons plans from our curriculum Maintain and submit records of attendance Maintain ongoing communication with supervisor Participate in applicable professional development activities as available Qualifications Strong interpersonal skills and the ability to interact with students from a variety of linguistic and cultural backgrounds Able to use digital platforms to instruct, communicate, and record program data. Appropriate license or certification required for some courses. COVID-19 Considerations: Record of completed COVID-19 vaccine or confirmed medical/religious exemption Compliance with current COVID-19 protocols of the organization Classes offered: Sessions are scheduled Monday through Friday, from 9am to 9pm, and on Saturdays from 9am to 4pm. Teaching schedule is based on instructor's availability during the times sessions are held. Location(s) CT, DC, FL, MA, MD, NJ, NY, PA, VA, online remote Wages and Benefits Beginning at $50/hour Earned sick days provided in NY and NJ locations Employer provided 401k contribution Paid preparation time Paid in-house training, coaching, and professional development opportunities

Job Description Job Code G2825HF Department Name Health Fund Admin Reports To Director, Chief of Staff FLSA Status Exempt Union Code N/A Management Yes About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Director, Chief of Staff at the 32BJ Health Fund, we are seeking a collaborative, strategic, and pragmatic Senior Manager, Strategic Operations & Governance to help build and optimize governance processes that guide how work is prioritized, resourced, and managed across the Health Fund. This individual will play a pivotal role in advancing operational excellence, aligning strategic priorities, and strengthening governance across enterprise-wide initiatives. This role will drive accountability across leadership and departments, enhance transparency, and reinforce our commitment to efficient, high-impact project execution. This is a unique opportunity for a flexible and experienced professional-ideally with a consulting background-who excels at bringing structure to complexity without adding unnecessary administrative burden. The ideal candidate thrives in cross-functional environments, and is energized by our mission to improve health outcomes for union members and their families. Essential Duties and Responsibilities: Partner with the Chief of Staff and internal and external resources to design, finalize, and implement governance frameworks that support strategic decision-making, clear accountability, and prioritization of projects across the Health Fund. Establish and document governance bodies (e.g., steering committees, working groups), including defining roles, responsibilities, and decision-making authority and escalation pathways where appropriate. Partner with Operations, Strategy, Policy, Data and Analytics teams to ensure projects are strategically identified, aligned, properly scoped, have clearly defined outcomes that are aligned with organizational goals, and resourced, with clearly defined outcomes and success metrics. Lead and facilitate prioritization processes, including criteria development, intake processes, and status reporting mechanisms. Collaborate to design and build lightweight tools, templates, and processes to enable consistent governance practices without overburdening staff or duplicating efforts. Manage and support regular governance meetings, including agenda development, materials preparation, and follow-up on decisions and action items. Collaborate across departments to identify areas of improvement in current processes and drive solutions that increase clarity and execution. Serve as a trusted advisor and change agent in embedding governance discipline into the organizational culture. Oversee project management activities for key projects to ensure adherence to quality standards, timelines, budgets, and stakeholder expectations. Establish and maintain a centralized project management site or platform to support PMO functions and project documentation Regularly document and report key project progress to stakeholders to ensure transparency and alignment Develop KPIs and dashboards to track performance against strategic goals. Provide mentorship, leadership, and supervision to junior project management staff. Perform other relevant functions as necessary or as assigned by management. Qualifications (Competencies): Minimum 7+ years of relevant experience, ideally strategic operations, governance, organizational effectiveness roles, or program management, preferably in a healthcare or health benefits environment Prior knowledge of healthcare regulations, payer/provider dynamics, and valued-based care models preferred Internal or external consulting background (preferred) with demonstrated experience creating structure and process in complex environments Strong understanding of portfolio management, stakeholder alignment, and governance best practices Excellent facilitation and communication skills, with the ability to influence at the most senior levels of an organization High emotional intelligence (EQ) and collaborative mindset; able to work effectively with both strategic and operational teams Passion for delivering high-quality health benefits and services to underserved communities Ability to thrive in a mission-driven environment with evolving priorities Experience working with or serving union populations or within public sector/benefits environments is a plus Exceptional verbal and written communication skills to engage, inform, and align stakeholders Demonstrated problem-solving skills with a proactive, solution-oriented mindset Soft Skills (Interpersonal Skills): Collaborative Leadership: Ability to lead through influence, build consensus, and foster alignment across various teams and stakeholders. Emotional Intelligence: Demonstrates empathy, self-awareness, and the ability to navigate complex interpersonal dynamics with professionalism and tact. Stakeholder Management: Builds trust-based relationships with internal and external partners, balancing competing priorities and perspectives. Adaptability & Flexibility: Seeks to understand before responding, ensuring all voices are heard, and considered in decision-making. Conflict Resolution: Navigates disagreements constructively, finds common ground, and facilitates productive dialogue. Education: Bachelor's degree in Business Administration, Healthcare Administration, or a related field preferred. Reasoning Ability: High Certificates, Licenses, Registrations: Preferred: Project Management Professional (PMP), Certified Scrum Master (CSM), or other relevant ones. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

SEIU 32BJ Training Fund Pittsburgh Cleaning: Products and Techniques Instructor (Part-time) The 32BJ Training Fund is seeking qualified candidates for part-time Cleaning: Products and Techniques instructors for classes taught in the Pittsburgh and Western Pennsylvania region. About us: SEIU 32BJ is a service union that represents cleaners, maintenance workers, service staff, and security officers in the New York City area and nine states on the East Coast. Our mission is to educate every member so that they have the tools they need to meet the challenges of a changing industry. Who we're looking for: Creative, dynamic teachers with good interpersonal skills who enjoy working in diverse linguistic and cultural settings Teachers looking to empower workers through industry skills education Responsibilities: Plan and implement lesson plans that are aligned to the program curriculum and incorporate the provided educational materials. Teach course content using a student-centered teaching approach Maintain and submit records of attendance Maintain ongoing communication with supervisor Participate in relevant professional development activities, as available Qualifications: 10+ years of experience working in commercial cleaning Green Cleaning certification or experiences Experience with floor stripping and waxing OSHA 30-hour General Industry certificate Strong interpersonal skills and the ability to interact with students from a variety of linguistic and cultural backgrounds Ability to use digital platforms to instruct, communicate, and record program data.

Job Title: Intake Specialist I Department: Legal Services Fund, Intake Reports To: Intake Supervisor FLSA Status: Local 1101 - Non-Exempt Salary Range: Established by contract Date Created: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays - Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: $64,866.61 - Per Collective Bargaining Agreement (CBA) Additional Pay: Plus Bilingual Differential of $2,000 annually FLSA Status : Non-Exempt (Eligible for OT per business needs) Summary The 32BJ Legal Services Fund provides legal representation to over 100,000 eligible union members and their families in several states. We are a mission-driven, client-centered team committed to delivering high-quality, accessible legal services to our members. Under the supervision of the Intake Supervisor, the Intake Specialist I will work as a benefit representative for the Legal Services Fund, verifying member eligibility, determining coverage and, among other tasks, opening matters to in-house and outside attorneys. Essential Duties and Responsibilities This role involves providing exceptional customer service, answering legal inquiries, and assisting in the overall functioning of the Legal Service Fund's operations. Professionally handle phone calls, emails and in-person inquiries, addressing client questions and directing legal concerns. Excellent interpersonal, written, and oral communication skills. Ability to effectively manage multiple priorities and adapt to change within a fast-paced call center environment. Conduct preliminary assessment of legal matters, review relevant documents, and determine coverage as directed by the Legal Summary Plan Description. Schedule appointments/referrals, and follow-up with related documentation to completion. Recognize and prioritize critical issues concerning court dates, deadlines, and potential conflicts. Handle each inquiry in a confidential manner. Effectively communicate with stakeholders. Maintain professional appearance and demeanor. Perform any other relevant work or duties as necessary or assigned. Technical Skills Ability to organize, prioritize work and meet deadlines. A demonstrated capability to effectively use multiple software programs simultaneously. Strong analytical, problem solving, decision-making skills, and attention to detail. Excellent organizational and prioritizing skills. Excellent communication skills, both verbal and written, in English and Spanish. Qualifications: Bilingual in English and Spanish required. Bachelor's degree required. Previous experience in customer service or call centers is preferred. Ability to analyze customer needs and provide appropriate solutions. Strong problem-solving and time management skills. Ability to prioritize and meet tight deadlines. Exceptional attention to detail. Proficient in using computer systems and software applications. Work Environment The work environment described here is representative of the environment an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Job Title: Health Services Patient Advocate Department: Health Services Reports To: Health Fund Operations Supervisor : FLSA Status: Local 153, Non-Exempt The 32BJ Benefit Funds is growing, and we're currently seeking mission-driven Health Services Patient Advocate to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays - Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: $59, 926.33 - Per Collective Bargaining Agreement (CBA). After probation or internal employee Base Rate: $62,161.98 Plus Spanish Differential: $1,000 annually FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 9:00am-5:00pm) Summary: This position is a key part of developing, expanding, and maintaining the Health Services programs. The Health Services Patient Advocate is responsible for the maintenance of relationships with the 5 Star Centers, supporting the operations of the Health Fund Programs, responding to member and provider issues, and assisting members in choosing in-network providers, particularly 5 Star Centers. The Health Services Patient Advocate works on issues from initial inquiries through completion and participates in marketing strategies and provide feedback for continuous quality improvement of the Health Services Team. Additionally, this position provides other operational support activities within the Health Services Team. Principal Duties and Responsibilities: Develop relationships with management and administrative staff at assigned 5 Star Center, including site visits Assist members in choosing providers and scheduling appointments at 5 Star Centers Assist with issue resolution as problems arise for assigned 5 Star Centers from initial inquiry through completion Log member issues into the department tracking system Assist members and act as advocates during complaint process with providers Identify any patterns of fund program issues with service provision and address accordingly or notify management Address member concerns about Fund programs Complete all program enrollment processes for eligible, interested members Utilize Health Services Database to track interactions related to Fund programs Work with members and the Providers to determine the correct copay and rectify all billing errors Assist members to identify in-network specialists related to specific needs Complete Targeted Outreach Projects Reach out to members and dependents who meet specific criteria for upcoming Fund initiatives and or programs Log interactions into funds tracking system Administrative Functions Receive incoming calls through the Health Services queue regarding Health Services Programs Back up member services provider line queue upon request for provider search activity Attend and participate in all team meetings Qualifications and Core Competencies: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Excellent organizational and prioritizing skills Ability to work on simultaneous projects with diverse working groups. Ability to clearly communicate ideas and thoughts Ability to work with minimal supervision and be an effective team player Ability to effectively work in a fast-paced environment, handle multiple tasks and prioritize work Excellent listening skills and ability to address member concerns Ability to work well with physicians and other medical professionals Ability to think creatively and implement solutions to meet member needs The ability to read, write and understand English is essential. Bilingual in English/Spanish is preferred Education and/or Experience: High School Diploma Associates Degree or equivalent work experience in the healthcare industry preferred Microsoft Office with emphasis on Word and Excel Strong knowledge base of healthcare industry and medical terminology Insurance/managed care and claims processing background a plus. Work Hours: 35 Total (Available shifts Monday-Friday 9:00am-5:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 9:00am-5:00pm)

SEIU 32BJ Training Fund

Job Title: Dental Assistant (Dental Office Assistant) Department: Dental Center Reports To: Dental Assistant Supervisor Status: Local 153 - Non-Exempt Dental Center is opened Monday through Saturday Additional Pay: Plus $2,000 annually based on Spanish fluency. The 32BJ Dental Center is growing, and we're excited to announce the expansion of our Dental Center. We're currently seeking a people-focused Dental Assistant to join our team. We offer: Competitive Salary coupled with a great work/life balance. Spanish Fluency Addition: $2,000 annually added to your pay Prime Location - Flatiron District in Manhattan Full-time Schedule consisting of a 35-hour work week. Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium. Pension Benefit that includes monthly employer contributions. Retirement Benefit that includes 401K employer contributions. Professional Coverage/Reimbursement includes Continuing Education (CE) reimbursement, malpractice coverage, and uniform allowance. Paid Time Off including vacation, personal, CE & sick days. Federal Paid Holidays - Up to 11 days off with pay. And more... Summary : The primary responsibilities include but are not limited to: chair-side assisting of Dentists and Dental Hygienists during treatment and assessments, preparation of the dental operatory and instruments used in the practice of dentistry and dental hygiene, sterilizing, cleaning, maintaining dental equipment, and documenting (data entry) in the electronic dental record. Additional functions will include and not be limited to: administrative tasks related to patient care and standard operations. The Dental Assistant is aware of the philosophy, standards, objectives and policies of the Dental Center and the Funds. Responsibilities : Prepares the operatory, applies protective barriers and procures instruments, lab cases and other necessary materials for the patient visit. Escorts patient into the clinical area and operatory Obtains radiographic images as prescribed by a dentist. Assists Dentists and Dental Hygienists with entering examination findings into the electronic dental record Assists the Dentist using 4-handed dentistry technique Escorts the patient to the appointment desk after clinical care Pours and trims plaster models as directed by the dentist Prepares laboratory cases for shipment, monitors progress of lab cases to ensure the case is available for the next appointment Collects and transports soiled instruments and cassettes to the Sterilization Room Returns materials and procedural tubs to the Supply Room Disinfects operatory equipment and surfaces touched by the operator, assistant or patient following each patient visit Monitors and stocks operatory materials and supplies to ensure clinical operations can continue without interruption during patient visits Performs daily, weekly and monthly maintenance on delivery unit and evacuation equipment using the Operatory Maintenance Check List in the assigned operatories Separates instruments, infectious waste, dental amalgam; rinses instruments cassettes and selected rotary instruments in the instrument washer and/or ultrasonic cleaner, wraps/bags instruments and cassettes, sterilizes the same in steam autoclave Maintains sterilization equipment according to departmental SOPs Monitors efficacy of autoclaves using biological monitor system, maintains a log of test results Participate in any/all of the Dental Center improvements geared towards operational excellence. All other duties assigned by Dental Assistant Supervisor and/or Dental Center Management Team Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements: Certificate of completion from an accredited Dental Assistant School, detail oriented, ability to prioritize work load, good communication, interpersonal skills, team player, outstanding work ethic and employment record (including attendance and punctuality), computer skills, type 40 wpm. Language Skills: Speak, read, write, and understand English Reasoning Ability: High Certificates, Licenses, Registrations: Certificate of completion from Accredited Dental Assistant School. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, walking, climbing or balancing, stooping, kneeling, couching, or crawling ½ to 2./3 of time: Sitting, reaching with hands and arms Over 2/3 of time: Talking or hearing 100% of the time: Using hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities. 1/3 to 2/3 of time: Work near moving or mechanical parts, moderate noise.

Job Description Job Title: Assistant Retirement Counselor Department: Retirement Services Reports To: Supervisor, Retirement Services FLSA Status: Local 153-Non-Exempt The 32BJ Benefit Funds is growing, and we're currently seeking mission-driven Assistant Retirement Counselor to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays - Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: $59, 926.33 - Per Collective Bargaining Agreement (CBA). After probation or internal employee Base Rate: $62,161.98 Plus Spanish Differential: $1,200 annually FLSA Status: Non-Exempt (Eligible for OT per business needs) Summary: Provide confidential retirement counseling as a case manager to active, inactive, disabled, and retired members of a labor union; assist them in understanding benefit calculations, methods of retirement payments and taxability of retirement income; review ancillary retiree benefits. Essential Duties and Responsibilities: Make initial and follow-up calls to members who are applying for retirement. Interpret retirement rules and communicate pension application procedures and requirements for member retirements, pre-retirement surviving spouses, and post-retirement surviving spouses. Pension application intake (review the application with the member, notarize documents as needed). Review the accuracy of all received pension applications. Record pension elections in V3 and establish disbursement schedules. Ensure required supporting documents are submitted and determine needs for additional information to meet requirements. Coordinate all communications with members, including but not limited to Acknowledgement Letters, Missing Information Letters, and Award Letters. Review members eligibility for retiree health benefits. Discuss SRSP (401(k)) distribution options with members. Discuss Legal Fund benefits with members. Provide an overview of Social Security and Medicare benefits to retiring members. Assess the need for detailed earnings reports from the Social Security Administration to assist in finalizing the calculation of pension service credits and review such reports with members. Participate in retirement planning seminars by presenting pension information to large groups. When not providing retirement counseling, work on processing pension applications and calculations, including RMD calculations, reinstatements, and other duties including but not limited to Banking procedures (stop payments, check reissues and EFT changes). Work closely with Manger in maintaining and reviewing personal work production. Perform tasks and special projects as required by management/supervisory staff. Qualifications: Minimum of one year's experience processing pension claims/calculations or one year customer service experience with pension products. Knowledge of some aspects of Pension Fund administration including eligibility requirements and benefit provisions preferred. Must demonstrate effective oral and written communication skills. Must meet performance standards including attendance and punctuality. Technical Skills: Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs simultaneously including Excel, Microsoft Word, and Windows applications. Strong analytical, problem solving and decision-making skills. Strong public speaking skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Flexibility with work schedule (some overtime required). Interpersonal Skills: Ability to coordinate and work on multiple projects simultaneously. Detail oriented with excellent organization skills. Ability to work independently coupled with the ability to work as a member of a fast-paced team. Ability to establish and maintain effective working relationships with project team members, supervisors, and employees from other departments. Education and /or Experience: College degree in math, accounting, economics or similar preferred. Call center experience is a plus. Financial customer service background is a plus. Notary Public license helpful (will be required to obtain license if not already licensed).

Job Code N2525HF Department Name Health Fund Admin Reports To Senior Manager, Marketing & Communications FLSA Status Exempt Union Code N/A Management Yes About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Senior Manager, Marketing & Communications, the Manager, Marketing & Communications will support the Health Fund's success in engaging with stakeholder audiences, write and manage multimedia campaigns, and assist with developing strategic initiatives. The Manager, Marketing & Communications will write, edit, and manage Health related multimedia campaigns and initiatives that engage, educate, and build trust with our plan participants, our healthcare providers and partners, and our industry peers. The Manager, Marketing & Communications will have one direct report, the Senior Marketing & Communications Digital Analyst. Essential Duties and Responsibilities: As the Health Fund's team is evolving, so is the role of the Manager, Marketing & Communications. The responsibilities of this position include, but are not limited to: Create audience-appropriate messaging for campaigns that advance the Health Fund's strategic priorities, engage its various audiences, and elevate its brand Assist in producing relevant, clear, and appealing communications that promote members' understanding of their health benefits and their health literacy Compose brief, easy-to-understand articles for the organization's bimonthly newsletter, Benefit Matters Participate in multidisciplinary work groups and collaborate with Health Fund colleagues and other teams (e.g., Member Engagement and Member Services) to identify and close communications gaps. Apply member feedback and other data to assess and improve the effectiveness of member communications Maintain a calendar of marketing and communications activities and projects and help manage the internal review and approval process to ensure communications are accurate and timely Advise the Health Fund leadership team to articulate and position the Funds' brand and build awareness among both internal and external audiences of the 32BJ Health Fund as an innovator in healthcare policy and delivery Develop communications to promote Health Fund conferences and provide logistical support to ensure the success of these programs. Manage vendor and consulting relationships, including evaluating proposals, defining the deliverables, and ensuring the final work product meets the needs of the Health Fund Lead the collaborative work of new and existing Health Fund clinical partners, including Memorial Sloan Kettering, the 5 Star Centers, and other health systems, in identifying opportunities to inform and engage members about their benefits along with developing cobranded communications that effectively address those needs Educate members about new healthcare initiatives and programs that offer positive health outcomes and lower the cost of care Assist with the development and/or implementation of special projects that will improve health outcomes and lower the cost of care Collaborate with Health Fund leadership and use data management insights to determine targets, measure performance, and improve operational outcomes Able to allocate resources effectively across various campaigns and initiatives Track ROI for marketing spend and forecast reporting to leadership Provide additional support as directed by senior leadership and management Qualifications (Competencies): 7+ years of relevant work experience required in marketing campaign management, advertisement, market research and analysis, or communications budget management Strong ability and confidence in understanding and achieving long-term strategies and meeting day-to-day goals, including managing multiple communications campaigns and deadlines Demonstrated positive, nuanced, and pragmatic people leadership skills Eagerness to contribute, to collaborate, and to grow as a team member-and to support the growth of other team members Superior writing and presentation skills, with a demonstrated facility in clearly and creatively distilling complex ideas into fresh language that resonates with audiences' hearts and minds Keen critical thinking skills that show an attention to detail, quality, and consistency and an understanding of the big picture Experience in communicating across contemporary media platforms, including web, video, and social Excellent knowledge of grammar and usage based on Chicago, New York Times, or AP style guidance Solid competence with Microsoft Office Suite and Canva Agility with Adobe software such as like Illustrator and Photoshop is preferred Interest in social and economic justice, especially in support of union members, low-wage workers, or immigrant communities Education: Bachelor's degree required; advanced degree is preferred. Language Skills: Fluent in Spanish is preferred. Reasoning Ability: High Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

SEIU 32BJ Training Fund Boston Part-time English as a Second Language Instructor The 32BJ Training Fund is seeking qualified candidates for part-time English as a Second Language instructors for in-person classes taught in the Boston Metropolitan area . About us: SEIU 32BJ is a service union that represents cleaners, maintenance workers, service staff, and security officers in the Boston area and nine other states on the East Coast. Our mission is to educate every member so that they have the tools they need to meet the challenges of a changing industry. Who we're looking for: Creative, dynamic teachers with good interpersonal skills who enjoy working in diverse linguistic and cultural settings. Teachers who are looking to empower workers through industry skills education. Responsibilities: Plan, adapt, and implement lesson plans aligned to the program curriculum and incorporate the provided educational materials. Teach English conversation skills through a student-centered teaching approach. Maintain and submit records of attendance. Maintain ongoing communication with supervisor. Participate in relevant professional development activities, as available. Qualifications: MA in TESOL, TESL, TEFL, or CELTA Minimum of 4 years teaching experience Proficient English speakers with strong knowledge of English and language use. Strong interpersonal skills and the ability to interact with students from a variety of linguistic and cultural backgrounds. Ability to use digital platforms to instruct, communicate, and record program data. COVID-19 Considerations Record of completed COVID-19 vaccine or confirmed medical/religious exemption required. Compliance with current COVID-19 protocols of the organization. Classes Offered Saturdays, 9:00 am - 1:00 pm, beginning September 2025 through June 2026. Opportunities to teach at other locations in the Boston area possible Location(s) Framingham State University 93 State Street Framingham, MA 01701 Compensation: $50 per teaching hour Paid preparation time Paid in-house training, coaching, and professional development opportunities.

Job Title: Technical Systems Analyst Department: Health Fund Reports To: Senior Product Manager FLSA Status: Exempt As a Technical Systems Analyst, you will play a pivotal role in the implementation, integration, and optimization of technical systems that support the 32BJ Health Fund's mission of delivering high-quality and cost-effective healthcare to our members. This position requires a strong foundation in SQL, expertise in system integrations, particularly with CRM platforms-and a passion for solving complex technical challenges through data and system design. The Technical Systems Analyst will work closely with internal teams and external partners to analyze, plan, and execute system solutions that improve operational efficiency. You will lead and be responsible for the integration of CRM platforms with other enterprise systems, ensure data quality and interoperability, and support ongoing technical needs including documentation, testing, and troubleshooting. This is a highly collaborative role that requires both technical depth and cross-functional communication. Primary Duties and Responsibilities: Analyze system architecture and business requirements to design, implement, and maintain integration solutions between CRM and other enterprise systems. Write, test, and optimize complex SQL queries to support reporting, data validation, and system performance monitoring. Manage system interfaces and APIs to ensure seamless data flow across platforms. Troubleshoot system issues, perform root cause analysis, and coordinate with vendors or developers for resolution. Translate business needs into detailed technical specifications and system design documents. Partner with cross-functional teams to document workflows, data flows, and integration points using industry-standard tools (e.g., Visio, Lucidchart). Conduct system testing including unit, regression, and user acceptance testing (UAT) to ensure functionality and performance requirements are met. Maintain detailed and up-to-date documentation including data dictionaries, integration schemas, technical user guides, and support logs. Support data governance initiatives by ensuring data integrity, standardization, and security across systems. Provide technical assistance and training to end-users and stakeholders on new system features and processes. Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field, or equivalent experience. 3+ years of experience in systems analysis, technical implementation, or integration work in a complex IT environment. Strong proficiency in SQL and relational databases; experience with SQL Server Management Studio is preferred. Demonstrated experience integrating CRM platforms (preferably Microsoft Dynamics) with external systems using APIs and middleware tools. Familiarity with enterprise data architecture, ETL processes, and data warehousing principles. Proficiency with Microsoft Office Suite including Word, PowerPoint, and Visio; advanced Excel skills required. Experience working in environments with structured development lifecycles (SDLC), including Agile methodologies. Strong documentation skills with the ability to produce high-quality technical artifacts. Excellent communication, problem-solving, and project coordination abilities. Why Join Us At 32BJ Health Fund, your work directly improves access to affordable healthcare for working families. As a Technical Systems Analyst, you will have the opportunity to shape the implementation, integration, and optimization of technical systems that support the 32BJ Health Fund's mission of delivering high-quality and cost-effective healthcare to our members. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Also, visit our 32BJ Health Fund Funds Insight page: 32bjhealthfundinsights.org

Job Description Job Code 1061 Department Name Health Fund Admin Reports To Senior Product Manager - Health Fund FLSA Status Exempt Union Code N/A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: The 32BJ Health Fund maintains large data platforms, in a hybrid environment, that are continuously evolving with new technology and capabilities. The Health Fund Data Platform consists of a large on-prem Microsoft SQL Server, Azure Cloud, and Tableau Cloud hosted data environments that are used for analytics, data science, and reporting purposes. Many supporting tools and technologies are deployed with these data environments including Dynamics CRM and an online Member Portal. As a Project Coordinator, you will play a key and collaborative role in the delivery of powerful data-driven products that support 32BJ Health Fund's mission of providing high-quality and low-cost healthcare to its union members. You will work in a face-paced environment and will be responsible for supporting teams, planning and delivering key features of our enterprise data platforms and technology. Essential Duties and Responsibilities: Assist the Process & Quality Engineering Manager in monitoring and tracking project progress. Track and manage updates on project activities and milestone status, issues and issue logs, and defects Support Scrum Master(s) and Project Manager(s) in planning for capacity and project implementation phases of cross-organizational development teams. Collaborate with business owners to create user stories for development teams and prioritize backlogs. Participate in the IT teams Agile ceremonies, such as sprint planning and grooming, Assist in preparing key status reports for relevant projects. Build strong working relationships with vendors, business stakeholders, IT and Analytics teams. Monitor and track work in Azure DevOps & other Project Management tools simultaneously. Perform quality reviews & user acceptance testing as needed. Provide operational support to teams for ad hoc projects, as needed, to ensure project deliverable are met. Support the implementation and maintenance of Data Governance policy requirements and standards for data and systems within your domain. Take and distribute meeting minutes: follow up on relevant action items. Perform other duties or projects as assigned. Qualifications (Competencies): 2+ years of Technical Project Coordination work in a related industry. Prior experience working with technology & data projects, preferably with bit data technology. Demonstrated ability to meet commitments, build consensus, and negotiate resolutions. Excellent oral, written and interpersonal communication with both technical and business audiences. Proficiency in Microsoft Suite: Word, Excel, PowerPoint, Outlook, Teams, and Visio. Experience using software project management tools such as Azure DevOps and Asana. Proficiency with using dashboard/visualization tools: Azure DevOps Dashboards, Tableau, QlikView, or Power Bl. Knowledge of Microsoft Dynamics CRM Platform is preferred. Soft Skills (Interpersonal Skills): Detail oriented with excellent organizational, motivation, influence, analytics thinking, communication, negotiation, and problem-solving skills. Ability to plan and take initiatives to accomplish objectives in a timely fashion. Ability to prioritize work and meet deadlines. Ability to establish and maintain effective working relationships with vendors, project team members, supervisors, and employees from departments across the organization. Ability to escalate clearly, timely, and effectively. Education: Bachelor's degree in Business Management or Information Technology preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands

Job Code N525HF Department Name Health Fund Admin Reports To Director, Health Fund Chief of Staff FLSA Status Exempt Union Code N/A Management Yes About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Health Fund Chief of Staff, the Assistant Director, Health Fund Product & Data Engineering at the 32BJ Health Fund leads the Health Fund data engineering and product development teams. This role will lead the design, development, and optimization of data-driven solutions that support Health Fund products and analytics. This role combines strategic leadership with hands-on technical expertise to ensure scalable, secure, and innovative data platforms. The idea candidate will partner with cross-functional teams to delivery high-quality data engineering solutions that enhance product performance, improve member experience, and support organizational growth. The Assistant Director, Health Fund Product & Data Engineering supports the direction and overall data strategy that is focused on supporting the goals and the mission of the 32BJ Health Fund to provide best comprehensive health benefits to 200,000 32BJ SEIU Union members and their dependents. The team focuses on leveraging over 10 years of medical claims data, provider data and pricing data (internal and external) to inform improvements to the plan design, member navigation, direct contracting, and price transparency. The 32BJ Health Fund is at the forefront of leveraging data towards healthcare transformation and this role requires a strong and collaborative leader who is not content with the status quo, able to inspire, and who looks to form long-lasting internal and external partnerships. This is an ideal opportunity for an accomplished professional, self-driven strategic thinker, skilled at navigating and balancing internal business systems with mission-based priorities. Essential Duties and Responsibilities: Supervise, develop, and inspire a team of talented Data Engineering, Product Development, and other technical professionals. Motivate and gain the support of others to achieve organizational goals through emotional intelligence, accountability, and respect. Work closely with the Health Fund leadership to develop a data strategy that allows for efficient use of internal data, external data, and price transparency tools to drive rational benefit design, contracting and support for existing tools that heavily rely on data (provider search tools, internal CRM, member portal). Support strategy goals and objectives and work with cross-functional teams on key objectives. Collaborate with the Chief of Staff to develop and execute the data engineering and product development roadmap aligned with organizational objectives Propose and develop high level KPls and metrics to measure the effectiveness of technical initiatives in serving our participants and advancing our mission. Facilitate and coordinate work on evolving data infrastructure architecture by collaborating closely with IT, Operations, and Health Fund leadership to support the full breadth of data projects and initiatives at the Health Fund. Lead, with the Chief of Staff and cross-functional partners, the design and implementation of scalable data architecture and analytics solutions using Databricks platform. Support the team's professional development, performance review and the hiring process. Guide implementation of CI/CD practices using Azure DevOps for data and analytics workflows. Collaborate with IT to evaluate and recommend new technologies and tools to enhance the data engineering ecosystem. Foster a culture of continuous learning, collaboration, and technical excellence. Provide strong and compassionate supervision to a diverse team professionals. Partner with stakeholders to translate business requirements into technical specifications and data products. Coordinate sprint planning, backlog management, and release cycles using Azure DevOps. Ensure timely delivery of high-quality data solutions that meet business needs. Support change management efforts related to the implementation, transformation recommendations, and business systems improvements. Spearhead design discussions with the team to support the development, deployment, testing, and maintenance of high-quality solutions related to data analysis, data discovery, data pipeline automation, and roll-out compelling visualizations for business analysis. Support a culture of data innovation within the team, with a mission-focused perspective to enhance the support we provide to participants. Perform other duties as assigned by senior leadership and executive team. Qualifications (Competencies): 5+ years of experience in data engineering, product management, analytics, or related technical roles 2+ years in a leadership or supervisory capacity managing technical teams Proven people management experience to lead and manage staff members, both direct and indirect reports, through effective planning and organization, supervision, and performance evaluation. Demonstrated experience with Databricks platform (Delta Lake, Apache Spark) Proven track record using Azure DevOps for project management, CI/CD, and version control Ability to maintain an organized approach, clarity of purpose, and goal orientation in a rapidly changing environment throughout the organization. Ability to develop talent and will require a leader who is focused on the well-being and resource needs of the entire team. Strong proficiency in SQL and at least one programming language (Python, Scala, or Java preferred) Expertise in building and optimizing ETL/ELT pipelines and data workflows Experience with data science, machine learning, or AI initiatives Knowledge of data mesh, data fabric, or other modern data architecture patterns Prior exposure in the healthcare claims data industry preferred Soft Skills (Interpersonal Skills): Outstanding verbal and written communication skills Ability to translate complex technical concepts for diverse audiences Experience presenting to executive leadership and stakeholders Strong interpersonal skills and ability to build collaborative relationships Resiliency in managing competing priorities and timelines to ensure a well balanced workload for the staff. Self-starter who is highly motivated, collaborative, and innovative. Education: Bachelor's degree in Computer Science, Data Science, Information Systems, Engineering, or related field Reasoning Ability: High Certificates, Licenses, Registrations: Preferred: Databricks Certifications (Data Engineer Associate, Professional, Platform Administrator), Microsoft Azure Certifications (Azure Data Engineer Associate, Azure Solutions Architect Expert) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

SEIU 32BJ Training Fund New York Part-time Window Cleaning Instructor The 32BJ Training Fund is seeking qualified candidates for part-time Window Cleaning Instructor for classes taught in Manhattan . About us: SEIU 32BJ is a service union that represents cleaners, maintenance workers, service staff, and security officers in the New York City area and nine other states on the East Coast. Our mission is to educate every member so that they have the tools they need to meet the challenges of a changing industry. Who we're looking for: Creative, dynamic teachers with good interpersonal skills who enjoy working in diverse linguistic and cultural settings Teachers looking to empower workers through industry skills education Responsibilities: Plan and implement lesson plans that are aligned to the program curriculum and incorporate the provided educational materials. Teach course content using a student-centered teaching approach Maintain and submit records of attendance Maintain ongoing communication with supervisor Participate in relevant professional development activities, as available Qualifications: Current 16-hour DOB Scaffold Certificate and 32-hour DOB Scaffold Certificate Current OSHA Construction or General Industry Teaching Certificate Experience in the window cleaning industry Previous teaching experience (preferred) Excellent technology skills with the ability to use digital platforms to instruct, communicate, and record program data Strong interpersonal skills and the ability to interact with students from a variety of linguistic and cultural backgrounds COVID-19 Considerations Record of completed COVID-19 vaccine or confirmed medical/religious exemption Compliance with current COVID-19 protocols of the organization Classes offered 2 mornings or 2 afternoons per week (TBD) Approximately 12 hours per week Location(s) 25 W. 18th Street, Manhattan Compensation: $75 per teaching hour Paid preparation time Paid in-house training, coaching, and professional development opportunities

Job Description Job Code D0425IT Department Name IT Development Reports To Senior Manager, IT Programs FLSA Status Exempt Union Code N/A Management Yes About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Senior Manager, IT Programs, the Project Manager, Application Development is responsible for managing multiple department-based and firm-wide projects involving project plans, communications, resource coordination, stakeholder relationship management, and deliverables. Monitors projects and teams to ensure goals, objectives, and timelines are being met. Tracks and communicates project status, manages risks, and resolves issues as they arise. Maintains standards and monitors scope and project quality. Essential Duties and Responsibilities: Project Initiation and Planning Define the project charter and identify key stakeholders. Collaborate with subject-matter experts, technical leads, and business analysts to collect and document requirements. Manage project scope, goals, and deliverables. Create work breakdown structures (WBS), define tasks, identify required resources, and develop and manage project schedules. Determine stakeholder communication needs and develop communication plans and processes to ensure those needs are met. Project Execution and Team Coordination Support and coordinate project team members, including internal staff and external vendors. Coordinate cross-functional activities across multiple application development teams to ensure alignment of timelines, deliverables, and dependencies. Identify, track, and communicate dependencies across multiple development teams. Facilitate communication between stakeholders. Track project deliverables. Track vendor deliverables and timelines to ensure alignment with internal schedules. Manage project budgets, vendor contracts, and procurement in alignment with financial goals. Ensure issues, risks, and blockers are surfaced and addressed promptly. Monitoring, Reporting, and Governance Monitor and report on project progress and status in a timely manner. Present reports on progress to stakeholders. Conduct risk management activities, including preparing risk management plans, performing risk assessments, reporting identified risks, and recommending mitigation strategies. Track project risks, follow up with teams, and ensure mitigation plans are defined and implemented. Perform integrated change control to review all change requests, approve changes, manage changes to deliverables, organizational process assets, project documents, and the project management plan. Ensure required project artifacts are created and stored according to organizational standards. Ensure project teams adhere to internal SDLC processes for both Agile and Waterfall projects. Release Management and Testing Coordination Coordinate testing activities, including collaboration with QA, technical leads, and business users, and support planning and execution of user acceptance testing (UAT). Ensure business stakeholders are informed of release timing and impacts. Track post-release defects and follow up with technical leads to ensure timely resolution. Facilitate lessons-learned or retrospective sessions. Other Responsibilities Perform tasks as required by management or supervisory staff. Provide project implementation support after hours or on weekends as required. Qualifications (Competencies): To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 2-6+ years of experience managing multiple small to medium projects within an application development environment. Experience with project management practices described in PMI's Project Management Body of Knowledge (PMBOK). Excellent MS Office (M365) skills, including Excel, Visio, PowerPoint, and MS Project or similar tools. Project management certification (PMP or equivalent) preferred; CAPM or willingness to obtain is acceptable. Experience in risk management and/or change management. Soft Skills (Interpersonal Skills): Detail-oriented with strong organizational, analytical, communication, negotiation, critical thinking, and problem-solving skills. Ability to plan and take initiative to accomplish objectives in a timely fashion. Ability to prioritize work and meet deadlines. Ability to establish and maintain effective working relationships with vendors, project team members, supervisors, and employees across departments. Adept at conflict resolution. Education: B.A. in Business Management, Information Technology, Financial Management or similar relevant field; Masters preferred. Language Skills: Speak, read, write and understand English. Reasoning Ability: High Certificates, Licenses, Registrations: Project Management certification desirable. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job Code 52 Department Name Legal Fund Civil Litigation Reports To Supervising Attorneys and the Director of the Legal Services Fund FLSA Status Exempt Union Code 232 Management No Compensation Clarification: The salary for this position is determined based on specific factors, including but not limited to the candidate's years of relevant experience, educational background, abilities, and overall qualifications. The final salary offer will be made after a comprehensive evaluation of these factors and in accordance with the Collective Bargaining Agreement (CBA) and any applicable side letters. About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: The 32BJ Legal Services Fund provides legal advice and representation to eligible 32BJ members and their dependents. Reporting to the Supervising Attorney and the Deputy Director of the Legal Services Fund, the Staff Attorney will provide legal services to the members of Building Service 32BJ who are eligible under the union's Legal Services Plan. Essential Duties and Responsibilities: Provide legal representation in civil matters, including real estate, bankruptcy and estate planning before courts and related venues Engage in client intake, counseling, research, writing, oral and written advocacy and negotiations as a part of legal representation Draft pleadings, motions, memoranda of law, discovery requests and responses, and legal correspondence Represent clients in court hearings and other venues Develop legal strategy, build case theories, conduct research and assemble evidence Provide clients with legal advice and guidance Conduct case preparation including interviewing, investigation, document review, and witness preparation Discuss case progress with supervisors and provide reports summarizing case status Maintain ongoing contact with clients, opposing counsel, advisory parties, colleagues and courts through telephonic, electronic and written communication Update case files timely, including, file notes, correspondence and file records Supervise (work product only) legal assistants, paralegals and legal interns Be familiar with substantive and procedural civil law Have knowledge of areas covered under the Legal Service Plan Maintain confidential materials and information associated with all clients Attend member information meetings under the direction of supervisory personnel, including travel as required Qualifications (Competencies): Juris Doctor degree and admission to the New York State Bar Strong negotiation, writing, research, analytical, and litigation skills Excellent written and oral advocacy skills Ability to balance a busy caseload and manage client expectations Compassionate approach in working with clients in difficult situations Collaborative team player with ability to also work independently Ability to electronically file documents and cases with administrative agencies and courts Maintain professional appearance, workspace, and demeanor as a representative of the Legal Services Fund Analyze complex issues and exercise sound legal judgment, with the assistance and guidance of supervising attorneys Ability to appear before courts and agencies and present orally and in writing in an articulate and professional manner Outstanding communication, analytical, research and writing skills Education: Juris Doctor degree and admission to the New York State Bar Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Work Environment: The work environment described here is representative of the environment an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description The Employer Services Specialist I (ESS I) will be responsible for timely managing employer communications, education and troubleshoot technical assistance relating to the web-based system, V3, and other Funds systems. The ESS I will timely address Employer issues and ensure effective and long-term problem resolution. The ESS I will provide in-depth information to Employers on all participant benefit plan changes, and any continuing participant benefit updates. The ESS I will provide in-depth information to Employers on all benefit contribution rates, rules and policies. The ESS I will plan as well as participate in Employer meetings, seminars, workshops and one-on-one sessions, etc. The ESS I will timely research employee status and building account information; and contact Employers as needed. The ESS I reports directly to the Manager of Employer Relations. The ESS I will work closely with the Director of Employer Relations, as well as other functional process owners as appropriate. Principal Duties and Responsibilities: Communicate daily with Employers; Calculate remittance obligations and explain to Employers; Follow-up with Employers on unpaid invoices; Provide on-going education and support of Funds' systems, programs, rules, policies, and benefits. Follow the workflow and processes of Funds operations as they relate to Employers (Billing, Collections, Audit, Eligibility and Contracts); Interface and coordinate with Senior Management in the following departments: Contracts, IT, Audit, Billing and Collections (and other departments, as required); Assist with the timely on-boarding of Employers onto electronic reporting; Participate in project work assigned to the department; Able to build relationships with a broad range of people; Draft letters, e-mails, memorandums and educational materials; Able to work as part of a team whether inter and/or intra departmental; Perform additional duties as directed by the Director of Employer Relations. Qualifications and Core Competencies: To perform this job successfully, an individual must be able perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required: Arithmetic - 12th grade; Ability to organize and manage multiple priorities and meet deadlines; Strong customer service orientation; A demonstrated capability and experience with relevant computer-based systems such as Microsoft Word, Excel (formulas and functions). Familiarity with PowerPoint, Access, presentation software, including web-based programs, and Internet navigation helpful; Excellent interpersonal and written communications skills; High performance teams and a strong team player; One to two years of Customer Service/Relations experience; Commitment to company values; Flexibility with work schedule. Education and/or Experience: The incumbent is expected to 0 - 1 year of experience in employee and/or employer communications/relations. High School Diploma with commensurate experience in finance and/or public relations/communications preferred. Bilingual (English/Spanish) Strong customer service orientation in union environment.

Job Code D1725LF Department Name Legal Fund Family Reports To Director of Litigation, Legal Services Fund FLSA Status Exempt Union Code N/A Management Yes About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: The 32BJ Legal Services Fund provides legal representation to over 100,000 eligible union members and their families in several states. We are a mission-driven, client-centered team committed to delivering high-quality, accessible legal services to our members. We are seeking a strategic, experienced, and collaborative attorney to lead our Family Law Unit. The Director, Family Unit will oversee a team of attorneys, legal staff, as well as manage their own reasonable caseload of diverse family matters. This role combines legal expertise with leadership, operations, and program development, and reports to the Director of Litigation. Key Benefits Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 4% 401K employer contributions Professional Coverage/Reimbursement includes Bar dues, Continuing Legal Education, and malpractice coverage Paid Time Off including vacation, personal, and sick days Federal Paid Holidays - Up to 11 days off with pay And more... Essential Duties and Responsibilities: Legal Supervision & Team Leadership Provide supervision, mentorship, and professional development for attorneys and Fund staff. Monitor legal practice and ensure a high standard of representation and client service. Coordinate case strategy and workflow in collaboration with the Director of Litigation and other supervising attorneys. Serve as lead counsel on complex or high-priority family matters. Program Oversight & Strategic Planning Oversee the delivery of the Fund's family benefit, including state and federal court practice. Collaborate on cross-departmental initiatives and ensure alignment with the Fund's broader mission. Lead continuous quality improvement, including refinement of intake, service level agreements, case closing, and productivity systems. Evaluate programming needs and propose innovative strategies to enhance service delivery. External Collaboration & Policy Engagement Represent the Fund in coalitions and external partnerships, including community-based organizations and family law groups. Devise and present member seminars on topics covered by the Legal Fund. Identify systemic issues impacting clients and explore affirmative litigation and advocacy strategies. Participate in policy reform efforts, guided by internal leadership and external partnerships. Operations, Training & Budget Recruit, onboard, and train new legal staff in collaboration with HR. Maintain ongoing staff development and continuing legal education programming. Review and approve expenses related to family programming; coordinate with finance staff on invoicing. Client Advocacy & Legal Representation Maintain an active caseload including custody, visitation, support, neglect and abuse, orders of protection and other areas covered by the Fund. Conduct legal research, draft pleadings, negotiate settlements, attend court appearances, and represent clients at trial. Maintain accurate and timely case records, documentation, and billing entries. Qualifications (Competencies): Juris Doctor (JD) and member in good standing of the New York State Bar. Minimum 5 years of family law experience or similar field, including litigation and client representation. Experience supervising attorneys and managing legal teams. Demonstrated leadership skills and a commitment to public interest legal work. Strong knowledge of New York State family law and court procedures. Excellent oral, written, research, and analytical skills. Ability to prioritize multiple complex responsibilities in a fast-paced environment. Experience in legal management, policy advocacy, or systemic reform initiatives is a plus. Education: Juris Doctor (JD) required. Language Skills: Multilingual abilities are a plus but not required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we're currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays - Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $52,763.36; Bilingual: $54,964.76 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)