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  • Global Translational Medicine Lead Ophthalmology

    Astellas Pharma 4.9company rating

    Remote 3rd shift supervisor job

    Director Level Global Translational Medicine role early phase Drug Development in Ophthalmology, cell/gene therapy Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at **************** . Astellas is based in Northbrook, Illinois. Remote work from certain states may be permitted in accordance with Astellas' Responsible Flexibility Guidelines. Candidates interested in remote work are encouraged to apply. Purpose and Scope: Lead the development and execution of Translational Medicine strategy to advance Astellas's Ophthalmology projects. Candidates should have deep expertise in ophthalmology, vision science, and retinal diseases and record of accomplishment in developing and executing translational strategy from late discovery through clinical development. Ability to represent the TM function and work effectively on cross-functional teams is essential to the success of this position. Responsibilities and Accountabilities: Develops and executes integrated translational science and biomarker development plans and defines patient selection strategies for clinical studies Develops and validate biomarkers, imaging readouts, and fluid-based assays relevant to ocular diseases Contributes to overall development strategy and trial design, incorporating biomarker endpoints Leads Translational Medicine activities and collaborates cross-functionally on asset development teams Works with clinical team for implementation of biomarker sample collection and bioanalysis Drives clinical biomarker data analysis and interpretation Contributes to clinical documents: protocols, IBs, study reports, statistical analysis plans, publications, CSR and biomarker sections of regulatory submissions Leads reverse translation, so that clinical results can be used to inform development strategy Establishes and leads Translational Medicine focused external collaborations Thinks strategically and drives innovation. Evaluates and incorporates emerging technologies and approaches in cell and gene therapy development Qualifications: Required Advanced degree (PhD or MD) in ophthalmology, vision science, or a related field A minimum of 10 years relevant experience in drug discovery and development in biotech/pharmaceutical company or equivalent translational development experience at an academic institution. Broad knowledge and first-hand experience in translational development of therapeutics for ocular diseases Proven expertise in ocular biology, imaging technologies, and disease models Familiarity with ophthalmic imaging biomarkers and experience in using imaging endpoints to support decision making. Extensive experience in clinical biomarker assay development, qualification and clinical implementation Proven record of leading teams and obtaining high quality and timely results through influencing in a matrix environment Demonstrated success in delivering high quality clinical biomarker data to inform decisions and development strategy An innovative mindset with track record of incorporating new technologies in translational and biomarker research Strong communication skills (oral, written, and presentations), interpersonal, influencing, and overall leadership skills Preferred: Deep knowledge and experience with various ocular imaging methods is highly desirable, including ocular coherence tomography (OCT), angiography, autofluorescence, fundus and vitreal photography, Translational development experience in Cell and Gene Therapy Proven track record in building and leading high-impact academic collaborations Salary Range $175K - $240K (NOTE: Final salary could be more or less, based on experience) Benefits: Medical, Dental and Vision Insurance Generous Paid Time Off options, including Vacation, Sick time, plus national holidays including Heritage Days, and Summer and Winter Breaks 401(k) match and annual company contribution Company paid life insurance Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions Long Term Incentive Plan for eligible positions Referral bonus program Category: Translational Medicine and Strategy Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans
    $175k-240k yearly 4d ago
  • Oracle HCM Cloud Reports Lead

    Dunhill Professional Search & Government Solutions

    3rd shift supervisor job in Fairfax, VA

    As an Oracle HCM Cloud Reports Lead you will be responsible for leading reporting capabilities using BI Publisher, OBTBI and HCM Extracts. Work with project team functionals, developers and client stakeholders on developing requirements for reports. Assist with input and development of design materials and demoing reports to client stakeholders. Here's what you need: Bachlors Degree in Computer Scienceor or related field. 10-15 Years of experience HCM Cloud Reporting Experience with BI Publisher Experience with HCM Extracts HDLs Experience with Spreadsheet loaders Data Mapping Experience with Data Transformation Experience with Data Modeling Experience with Oracle HCM Cloud modules Experience with HR and Benefits Experience with Oracle Transactional Business Intelligence (OTBI) Experience with Oracle HCM Cloud Eligibility Requirements: US Citizen
    $62k-116k yearly est. 1d ago
  • Strategic Engagement Lead

    Pamir Consulting, LLC

    3rd shift supervisor job in Vienna, VA

    Pamir Consulting, LLC provides a range of professional services that empower companies to confidently navigate challenging Asian environments and compete successfully. Our global team of experts with deep Chinese and Southeast Asian expertise has the experience to unlock insights, reduce risk and protect innovation. We are seeking a Strategic Engagement Lead to support Pamir's commercial business development by serving as a bridge between prospective clients, Pamir's BD leadership, and the research/analysis team. This role is client-facing, focused on prospect research, relationship support, and ensuring smooth handoff from BD into client engagement. Responsibilities Research and profile prospective companies and law firms with China exposure. Track industry developments, filings, and earnings calls for BD triggers. Support relationship management with targeted outreach, event follow-up, and client briefings. Collaborate with analysts to prepare tailored materials (one-pagers, decks, capability briefs). Ensure client needs are captured and communicated clearly during onboarding. Maintain CRM records and BD pipeline tracking. Act as secondary point of contact for key accounts, supporting client engagement. Preferred Qualifications 3-6 years in business development, intelligence support, consulting, or corporate strategy. Strong research and analytical skills with ability to identify China-related risks/opportunities. Experience preparing executive-ready presentations or briefing materials. Comfort engaging directly with clients and senior stakeholders. Detail-oriented, organized, and eager to grow into a client-facing BD leadership role. Company Benefits: Pamir offers an excellent benefits package to all employees: 6% 401(k) match; educational assistance program, 100% health care premium subsidy for employees, 75% subsidy for dependents; Anthem PPO and HDHP/HSA medical plans with generous contributions into employee HSA accounts; Guardian dental, life & disability coverage; 3 weeks' vacation, 2 weeks sick leave, 11 holidays and more. Pamir Consulting, LLC is an Equal Opportunity Employer. ****************
    $62k-116k yearly est. 3d ago
  • Mission Operations Lead (Systems Engineer) 3/4 -TS/SCI Clearance (Space/Satellite Systems)

    Northrop Grumman 4.7company rating

    3rd shift supervisor job in Dulles Town Center, VA

    RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: SCITRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Space Systems is seeking a Mission Operations Lead to oversee a geographically distributed operations development team. This role supports the development, preparation, and execution of high-tempo on-orbit spacecraft activities, including Launch and Early Orbit Operations and specialized test activities. The Mission Operations Lead will provide technical and operational support to the program, guiding all program activities related to design, development, testing, and delivery of technical requirements, while ensuring contractual cost, schedule, and performance commitments are met. Responsibilities: Manage and participate with a development team, provide guidance, and ensure effective execution of tasks. Tasks include: Collaborating with systems engineers to develop operational documentation for on-orbit checkout and commissioning of satellites Conducting testing using simulators and resolving discrepancies Developing and testing command procedures, telemetry pages, and other products derived from vendor-provided documentation Developing test procedures and executing system-level, end-to-end tests with the spacecraft Supporting mission readiness activities, including mission rehearsals, mission timeline development, and post-launch test development Supporting launches, including shift work, for instrument and spacecraft LEO&A activities Modifying existing operations procedures to incorporate lessons learned from in-flight performance and developing new procedures as required Act as a liaison between the operations team and internal/external stakeholders, ensuring clear communication and alignment on program goals. Collaborate with operations and satellite vehicle teams to prioritize, build, and align strategies that enhance operational efficiency in a multi-vehicle environment. Support internal and external customer meetings through proficient verbal and documented communication (e.g., MS PowerPoint, MS Word, MS Excel). Ensure strong mission integration and onboarding, facilitating smooth transitions of systems and software into operational environments. Travel and shift work will be required to support launch and operational activities This position can be filled as a Principal Engineer (level 3) or Sr Principal Engineer (level 4) depending on years of experience and qualifications. Basic Qualifications: Bachelor's degree in Engineering or related STEM field Active or Current Top Secret clearance with the ability to obtain SCI at time of application. Minimum of 5 years (level 3) or 8 years (level 4) of relevant experience U.S. citizen Experience as a Technical Lead or in another leadership role in a program office, demonstrating strong team-building and interpersonal skills. Proficient in configuration management, tracking, and providing updates for Contract Data Requirements List (CDRL) items. Strong technical communication skills, with the ability to convey complex engineering concepts to diverse audiences and deliver outstanding verbal and written communications, including persuasive presentations to external customers during milestone reviews. Experience writing technical documents for both internal and external customers. Prior experience conducting on-orbit mission operations or resolving satellite/ground system anomalies System engineering experience or significant classwork in system engineering or system design Preferred Qualifications: Active TS/SCI experience Ability to collaborate within a team of diverse, geographically dispersed individuals to achieve mission success. Experience with Satellite Mission planning and Rendezvous Proximity Operations. Familiarity with fleet management or multi-vehicle operations environments Experience with lights-out operations, spacecraft, or ground system automation. Familiarity with tools such as Confluence, JIRA, Sharepoint, and Teams. Primary Level Salary Range: $110,000.00 - $155,000.00Secondary Level Salary Range: $137,000.00 - $196,000.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
    $137k-196k yearly Auto-Apply 4d ago
  • Travel Supervisor

    Sheetz 4.2company rating

    3rd shift supervisor job in Frederick, MD

    Additional Job Info: Additional $1.50/hr. for working 10pm-6am Love meeting new people and shaking things up? Time to flex your hustle as a Multi-Store Supervisor! You'll be the secret sauce behind creating a positive, high-energy atmosphere across multiple stores in your district. No boring 9-to-5 here-every day's a new adventure as you hop from store to store! This gig? Total career glow-up material. We're growing like crazy and opening stores left and right, so you've got all the room to level up FAST. Fun fact: Over 90% of our store managers started within our company. That could be YOU next-just sayin'! Why will you love it here? Oh, let us count the ways: Competitive pay, PTO, 100% paid parental leave, 401k match, and even employee stock ownership. PLUS full medical, vision, and dental coverage. Oh, and snack discounts-because who doesn't love snacks?! And here's the cherry on top: set schedules AND every other weekend off. Yep, 4-day work weeks for the win! Ready to make a big move? Hit that apply button and let's GO! Responsibilities: Drive store success by delegating tasks to Store Team Members while ensuring operational and customer service standards are consistently met. Inspire and mentor Team Members, helping them develop the skills needed to deliver exceptional service, and provide the General Manager with performance feedback. Work side by side with Team Members to maintain smooth operations. Foster a positive and engaging store culture by embodying Sheetz Performance Standards. Deliver outstanding customer service with a total customer-focused approach. Ensure a safe and compliant environment by adhering to all regulatory and compliance standards. Travel locally to support nearby stores as required Qualifications: Must be capable of multitasking and performing physical activities such as repeated bending, standing, and reaching, with occasional lifting of up to 20 pounds. Ability to assist in lifting up to 40 pounds with another person is also required. Applicants must be at least 18 years old (Note: Virginia state law requires Supervisors to be 21 or older for specific tasks). Proven experience in leading a team or collaborating effectively to achieve shared goals. Prior experience in food service is preferred but not mandatory. Willingness to commute up to 30 miles one way per day (mileage reimbursed if over 30 miles one way) Accommodations: Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
    $35k-47k yearly est. 4d ago
  • Operations Lead

    Fleek

    Remote 3rd shift supervisor job

    Fleek is a B2B Marketplace for wholesale second hand fashion. We enable professional resellers and retail stores to buy from vintage clothing suppliers from around the world. We are backed by top VC funds such as Andreessen Horowitz (a16z), and Y Combinator. Role specific details Your responsibility is to is to increase efficiency of Fleek's post sales operations and marketplace process, so that cross-border delivery, fulfilment, quality, and customer service are able to consistently improve, while the business scales. You will have full responsibility and ownership for the team's execution against set KPIs to reduce delivery time, implement logistics solutions across countries, reduce time to resolution of cx issues, and increase quality assurance, and reduce default rate. You need to be a self-starter, innovative, and an analytical thinker who's comfortable with using data to make decisions. Your organisational and analytics qualities should be able to take our current manual processes and help streamline/automate them. This role will be a combination of higher strategic level decisions alongside getting your hands dirty. You will work closely with our C-suite and founders and help establish the direction for Fleek's operational initiatives. Preferred Skills At least 5+ years of demonstrated experience in data-driven decision-making and sound business judgement through strong analytical thinking and experimentation Experience working cross-functionally across operations, finance, and product teams Experienced in setting up customer service tools and processes Experience in marketplaces, early stage startups is a plus Ability to wear-multiple hats Benefits We at Fleek believe in happy employees :-) Comprehensive healthcare coverage Exclusive employee clothing drops courtesy Fleek Flexible work hours & time off. We don't care where you are as long as the work gets done. We are a fully remote - -team spread across the US, UK, and Europe. Shared ownership: Being On Fleek means you'll own a part of it
    $93k-163k yearly est. 60d+ ago
  • Lead Analyst, NA Marketing Operations

    Viatris

    Remote 3rd shift supervisor job

    Oyster Point Pharma, Inc (Delaware corp) At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines regardless of geography or circumstance; Leadership - Advancing sustainable operations and innovative solutions to improve patient health; and Partnership - Leveraging our collective expertise to connect people to products and services. Every day, we rise to the challenge to make a difference and here's how the role will make an impact: Key responsibilities for this role include: Drives the NA PRC approval process as outlined in the NA VMAP SOP for assigned therapeutic areas. This includes applying a strong knowledge and understanding of the FDA regulations and Viatris policies governing the promotional material review process. Liaise with and guide marketing agencies and document owners on VMAP submission standards & process. Lead and manage cross-functional promotional review (PRC) meetings: build and manage meeting agendas, facilitate meetings while managing MLR Reviewer comments and requirements, manage productive meeting discussions and all meeting logistics. Manages communications between the PRC stakeholders on marketing operations and cross functional initiatives. Manages the contractor team that provides PRC support for VMAP Operations. Participate in marketing planning and status meetings to understand and plan for pipeline of materials anticipated to go through MLR. Manage PRC prioritization meetings. Seek opportunities and develops work groups for continuous improvement and process enhancement in support of Marketing Operations activities including but not limited to the VMAP process, Lifecycle Management and Demand Generation of Marketing Assets and product marketing programs. Partners with marketing, advertising agencies and external partners to ensure development of promotional materials are complete for regulatory submissions. Ensures the execution of operational support and guidance to multiple internal departments to facilitate the submission, review, approval, activation, deployment, utilization, and expiration/destruction of educational and commercial assets provided to external and internal stakeholders. Author and execute on initiatives that are identified to enhance and optimize process, structure and reporting related to activities driven by the Marketing Operations department. Builds, provides, and captures monthly metrics and KPI reporting for Marketing Operations. Manages the department training schedule, content, and assists in the delivery for new and current users of the Veeva Vault system and those participating in the VMAP review process. Serve as a subject matter expert for the VMAP process and Veeva system. Provides mentoring, guidance, and direction to junior and mid-level staff within the department. Perform other related duties as assigned. The minimum qualifications for this role are: Minimum of a bachelor's degree (or equivalent) and minimum of 8-10 years of experience. However, a combination of experience and/or education will be taken into consideration. One to three years of pharmaceutical experience and/or project management (including meeting facilitation skills) strongly preferred. People management experience preferred. Must possess a working knowledge of the Microsoft Office Suite. Must be proactive, meet all deadlines and be able to multi-task. Must be willing and capable of adapting to change, operating in a complex, fast-paced environment and handling additional projects/responsibilities as needed to meet business objectives. Strong hands-on experience with Veeva PromoMats, including experience with reporting. Strategic planning and collaboration are critical to success in this role. Ability to read and interpret promotional materials and understand the technical aspects of print production and digital media. Ability to write comprehensive reports and detailed business correspondence. Ability to train large groups on the process if required. Basic Math skills and an ability to understand spec sheets. Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis. Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties Typically sitting at a desk or table. Intermittently sitting, standing, walking, or stooping. Periodic travel is required. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. - Remote/Flex office situation. Exact compensation may vary based on skills, experience, and location. The salary range for this position is $66,000 - $127,000.00 USD. At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. #LI-Remote
    $66k-127k yearly Auto-Apply 60d+ ago
  • Remote Growth & Revenue Operations Lead

    Smythos

    Remote 3rd shift supervisor job

    Position: Growth and Revenue Operations LeadDepartment: SalesLocation: RemoteType: Full-Time About SmythOS:SmythOS is an innovative software company dedicated to reshaping the digital world through our cutting-edge AI orchestration platform. We strive to create seamless user experiences that enhance efficiency and productivity across industries. Role Overview:SmythOS is seeking an experienced and strategic-minded Growth and Revenue Operations Lead to join our team. This crucial role will manage and optimize sales operations, ensuring effective collaboration between sales and marketing teams to drive revenue growth. The ideal candidate will be adept at aligning lead generation, sales processes, and marketing strategies to maximize business potential. Key Responsibilities: Sales Operations Management: Oversee and streamline sales processes and workflows, ensuring efficiency and effectiveness. Lead Generation & Conversion: Develop and implement strategies to optimize lead flow, quality, and conversion rates. Cross-Departmental Collaboration: Work closely with marketing to align lead generation strategies, campaign execution, and feedback loops, ensuring cohesive operations. Revenue Optimization: Drive RevOps initiatives to improve forecasting accuracy, sales processes, and overall revenue growth. Strategic Planning: Provide strategic insights and recommendations to the CEO on sales strategies and performance metrics. Sales Planning & Forecasting: Build and manage comprehensive sales plans, including quotas and targets, and maintain accurate forecasting models. Compensation & Reporting: Administer sales compensation plans and create detailed go-to-market (GTM) reports for executive leadership. Stakeholder Management: Establish and maintain strong relationships with key stakeholders, promoting alignment and effective collaboration. Technology Utilization: Leverage sales and marketing software and technology stacks to enhance operations and drive efficiency. Performance Analysis: Monitor and analyze sales performance metrics, providing actionable insights to optimize processes. Industry Trends: Stay updated on industry trends and best practices to continuously improve sales and marketing strategies. Qualifications: Bachelor's degree in marketing, business administration, or a related field; advanced degrees or certifications are a plus. Proven experience in revenue operations, sales operations, and sales management. Expertise in lead flow management and optimization. Strong ability to work with executive leadership, particularly the CEO, on strategic sales initiatives. Proficiency with sales and marketing software (e.g., CRM systems, marketing automation tools). Experience in developing and implementing sales plans and forecasting models. Excellent analytical and problem-solving skills with keen attention to detail. Exceptional communication and interpersonal skills. Strategic thinker with a visionary approach to sales and revenue operations. Ability to thrive in a remote and dynamic team environment. Benefits: Competitive salary Flexible remote work environment with a focus on work-life balance Opportunities for professional growth and career advancement Access to cutting-edge technologies and ongoing learning opportunities
    $68k-113k yearly est. 60d+ ago
  • Clinical Operations Development Lead

    Argenx

    Remote 3rd shift supervisor job

    Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases. We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients. For the expansion of our Global Clinical Trial Operations team, argenx is looking for a Clinical Operations Development Lead. Key Accountabilities/Responsibilities: The Clinical Operations Development Lead (CODL) is responsible for the oversight of the clinical related activities within a specific therapeutic indication for an asset (CODL) or across all indications for an asset (X-indication CODL). Together with the Medical Development Lead (MDL), the CODL co-leads the Clinical Development Team (CDT) and co-owns the Clinical Development Plan (CDP). As ad-hoc member of the Asset Strategy Team (AST), works with the MDL and the Project Manager (PM) to ensure that all relevant information from all functions within the AST and CDT are brought to the table. A CDT kicks off as soon as preparations start for a First in Human (FIH) study (in the case of the first indication for a given compound) or when first clinical related discussions start for a new indication. To build a strong CDT, the CODL works with the respective functional heads to assign CDT representatives from the involved functional areas. During the start of the clinical related activities for a new asset, the AST meetings and the CDT meetings may be combined. The Target Product Profile (TPP), created by the AST (with input from the CDT), is used as the basis for the CDP. The CDT is responsible for the clinical development strategy, ensuring creation of the CDP and execution, once endorsed by the AST. As co-leader, the CODL drives the execution of the clinical program in collaboration with the CDT members and according to what is in the CDP. The CODL oversees the clinical trial budgets, contributes to timeline and resource requirements and provides input to the financial CDT planning (created and maintained by the PM working with the Finance Business Partner). Hereto (s)he provides the PM with the estimates and updates of cost versus budget for key deliverables chosen to be integrated into the overarching Indication and Product plans. Informs the PM in case the timelines or budget deviate from projected. The CODL partners with the PM to review status and impact of change and to discuss with the team, options to resolve issues and mitigate risks and adjust the plans accordingly, which may be subject to governance endorsement. Likewise, the CODL and PM partner to ensure that risks and mitigations are discussed in the team, reflected in the applicable risk registries, and translated into timely plan adjustment and action. The CODL and the MDL keep the oversight and are the primary contact person for the CDT and all CDP related activities for a given indication (CODL) or across asset indications (X-indication CODL). These include the trial related activities as well as the clinical development strategy across the lifecycle of a compound, starting with the preparation of the FIH clinical trial throughout registration and post-approval clinical development activities. Hence, after completion of the Clinical Phase III program, CODL and MDL, in close collaboration with the CDT members, continue to be involved in the clinical related activities e.g., through input to different regulatory authorities (e.g., FDA, EMA, PMDA, MHRA). The CODL and MDL ensure the cross-functional optimization of solutions integrating contributions on complex matters and take accountability for decisions taken, each from their discipline's perspective. As Subject Matter Experts, CODL and MDL contribute to CDT discussions where each member drives the topic of their expertise area. Although CODL and MDL take accountability for the consensus (or lack thereof), the PM manages disputes in case no consensus is reached. This may include organizing escalation to the AST and/or within the respective functional lines. The actual trials are conducted within the Clinical Trial teams (CTT) led by the Clinical Trial Managers (CTMs) and the Trial Physicians (TPs). Dependent on the program (phase and number of clinical trials), the CODL may also act as a CTM for 1 or more selected trials. (see JD CTM) The CODL function may include line management of Clinical Trial Manager(s) (CTMs) and/or Clinical Trial Associate(s) (CTAs). ROLES AND RESPONSIBILITIES Provides strategic input and is accountable for all clinical related aspects within the assigned therapeutic indication/program and in line with the agreed timelines, budget and quality standards and as outlined in the applicable Standard Operation Procedures (SOPs) and Work Instructions (WIs). Creates the CDP in collaboration with the MDL, PM and other CDT representatives, ensures the CDP describes the clinical development strategy, comprising effective and where possible innovative trial designs and is consistent with the TPP. Ensures the CDP is endorsed by the AST and the Development Management Committee (DMC) and is executed within agreed timelines and budget. Together with the MDL acts as primary point of contact for all clinical related activities for a given indication (CODL) or across asset indications (X-indication CODL). With the MDL, leads the CDT meetings, hereby supported by the PM who ensures an agenda is in place prior to the meeting, chairs during the meeting, makes sure outcome/actions/conclusions are agreed upon (where the CODL and MDL can focus on the (strategic) content of the discussions) and minutes are in place. Provides input to the Objectives, Goals, Strategies and Measures (OGSM), and ensures that clinical trials are executed according to the CDP and those OGSMs, following the argenx procedures and processes and conducted in compliance with ICH-GCP and other applicable legislation. In collaboration with the other CDT members, identifies risks of missing team goals, timelines or spend expectations, ensures that these are reflected in applicable risk registries and drives their mitigation. Works with the PM to decide which risks and issues are to be put under the attention of the asset Project Leader (PL) and the DMC. Pro-actively provides solutions and oversees implementation and follow-up. Ensures consistency and efficiency in trial set-up and conduct across the different trials within the specific indication(s). Drives the timely production of a qualitative Clinical Trial Concept Sheet. Collaborates with the CTMs and their respective CTTs to ensure timely availability of qualitative documents defining the design and the execution of the clinical program (e.g. protocol/protocol amendments, operationalization plans and tools). Prior to the start of the feasibility for a given study, collaborates with the Countries and Sites Selection Commission (CSSC) to have the initial list in place for possible countries and sites. Gets input from the CTT, AST, CDT and argenx regional teams on the initial list. Oversees the country and site selection and ensures that the AST and CDT are kept informed on the final selection. Participates in the Clinical Research Organization (CRO) and vendor selection and management process. Supports CTT with issue resolution where required in collaboration with alliance vendor manager if relevant. Acts as primary point of escalation for resolution of trial management and operational issues within assigned indication(s). Ensures that the Global Head of Trial Operations is informed in case an identified issue/risk could have an impact on/may also occur in the other therapeutic indications/programs. In case of a compound specific impact, involve the X-indication CODL, AST and PM as needed. Reviews and provides input to the overarching clinical program/indication documents such as Investigator Brochure (IB), Pediatric Investigation Plan (PIP), FDA/PMDA/EMA and other regulatory critical documents. Oversees the clinical trial budgets, contributes to timeline and resource requirements and informs the PM in case the timelines or budget deviate from projected. Reviews the program dashboards and provides input to the PM to ensure accurate status updates on key milestones achieved, issues/risks and financial status. Ensures audit/inspection readiness of the assigned program/trials. Support audits and inspections. Supports continuous improvement processes and consistency e.g., by ensuring that lessons learned are shared across trials within the assigned therapeutic indication, across indications as well as across compounds in collaboration with the X-indication CODL, if applicable, and the Global Head of Trial Operations. As a Leader, sets expectations, communicates in a transparent, clear way and energizes and motivates the CDT team members as well as the respective CTMs to work towards achieving the clinical goals in line with the OGSM and argenx' cultural pillars. If applicable, acts as line manager of CTMs and/or CTAs: Interviewing candidates On-boarding of new direct reports Ensuring that assigned staff are trained Goal setting and review Mentoring and enabling the growth and development of assigned staff • Supports ClinOps and Global Company initiatives as applicable. SKILLS AND COMPETENCIES The CODL excels in leadership and establishing good and effective internal and external working relationships and communication, embedding the argenx values. Global Strategic Drug Development experience and understanding. Strong interpersonal and stakeholder management Skills. Proven Clinical Operations experience in a relevant global leadership position in the pharmaceutical/biotech industry. Pro-active problem solver - demonstrated ability to identify and resolve issues, identify and mitigate risks, able to handle conflicts. Strong organizational skills, able to manage multiple and varied tasks and prioritize workload with attention to the holistic/ helicopter view but also able to dive into the details when needed. Strong people management skills, leadership skills and team player. Line management experience is a plus. Excellent written and verbal communication skills, acting globally in a culturally diverse dynamic team. Strong verbal and written English communication skills (primary fluency or full professional proficiency). Thorough knowledge of ICH GCP guidelines and other applicable regulatory requirements and guidelines. EDUCATION, EXPERIENCE and QUALIFICATIONS Bachelor's degree or University degree - medical or para-medical (Biology, Biomedical Sciences, Pharmacy, Veterinary etc.) or equivalent by experience. PhD degree is a plus. Minimum of 10 years of leading experience in Clinical Development (monitoring, local and global/international trial management). Experience in working in an outsourced model, including overseeing CROs and vendors. Rare disease and/or auto-immune clinical trial background is a plus. For applicants in the United States: The annual base salary hiring range for this position is $212,000.00 - $318,000.00 USD. This range reflects our good faith estimate at the time of posting. Individual compensation is determined using objective, inclusive, and job-related criteria such as relevant experience, skills, demonstrated competencies and internal equity. This means actual pay may differ from the posted range when justified by these factors. Because market conditions evolve, pay ranges are reviewed regularly and may be adjusted to remain aligned with external benchmarks. This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. It also includes a comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines. At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer. Before you submit your application, CV or any other personal details to us, please review our argenx Privacy Notice for Job Applicants to learn more about how argenx B.V. and its affiliates (“argenx”) will handle and protect your personal data. If you have any questions or you wish to exercise your privacy rights, please contact our Global Privacy Office by email at privacy@argenx.com . If you require reasonable accommodation in completing your application, interviewing, or otherwise participating in the candidate selection process please contact us at **************** . Only inquiries related to an accommodation request will receive a response.
    $68k-113k yearly est. Auto-Apply 9d ago
  • Marketplace Operations Lead

    Mento

    Remote 3rd shift supervisor job

    Mento is a human and AI coaching company with the mission to help people perform their best at work. We're reinventing how companies develop their talent by pairing them with top operators in their field for 1-on-1 coaching and mentorship, and leveraging AI technology to build a solution that can scale our impact. We're empowering the employees at the fastest-growing companies, with 5x user growth and 3x revenue growth in the past year. Our partners include Anthropic, Gusto, Hims & Hers, Whatnot, 1Password, Brex, Vercel, and Cox Enterprises. About The Role As Mento's Marketplace Operations Lead, you'll transform our member-coach matching experience from a high-touch, manual process into a scalable, AI-powered system. This is a 0-1 role where you'll systematically productize an operation that currently delivers exceptional outcomes (>4.9/5 satisfaction) without sacrificing quality. You'll combine talent marketplace expertise with operational rigor to design the systems, experiments, and cross-functional partnerships that enable Mento to scale 2-5x while maintaining our reputation for perfect-fit matching. Starting with hands-on execution, you'll evolve the role toward continuous improvement through data analysis, systems design, and process optimization. Key Responsibilities: Develop and execute the strategic vision for Mento's member-coach matching process, building the bridge from current human-powered to future AI-augmented matching within four to six months Own and optimize the full member journey - managing a hands-on member experience (sign-up, matching, rotations, and transitions) while building scalable, automated processes to reduce manual work Own marketplace KPIs and use data to drive continuous improvement: match quality, time-to-match, coach utilization, member satisfaction, coach satisfaction, matching efficiency and cost Establish metrics and reporting frameworks to measure marketplace health, identify patterns and bottlenecks, and surface opportunities Lead with an AI experimentation mindset - constantly piloting tools, testing solutions, and running operational experiments that increase efficiency and improve outcomes without sacrificing personalization Develop forecasting models to predict demand fluctuations and balance supply-demand dynamics across coaching specialties Maintain deep knowledge of member personas and coach roster (specializations, styles, capacity) to inform manual and algorithmic matching decisions Partner cross-functionally to proactively identify dependencies, gaps, and process improvements that increase efficiency for all stakeholders You're Excited About This Opportunity Because You… Are energized by 0-1 challenges where you build the plane while flying it Thrive in ambiguity and can create clarity and focus in complex problem spaces Are deeply analytical and experienced with data tools (SQL, Excel, or similar) to manipulate data, draw insights, and drive decisions Have exceptional interpersonal skills and can build trust with executives, high-performers, and cross-functional teams Enjoy connecting on calls and excel at creating space for people to open up - you listen deeply and uncover what's really happening Move quickly with a bias to action - no task is beneath you, and you lead from the front Are highly organized and able to prioritize and juggle multiple tasks Preferred Qualifications Have 3+ years in talent acquisition, recruiting operations, or marketplace/platform operations (preferably tech or consulting) Proven track record optimizing matching, pairing, or recommendation systems in two-sided marketplaces (coaching, recruiting, talent platforms) Project management and process improvement experience with measurable results Comfort/fluency with AI tools, CRM systems (Hubspot), workflow automation platforms (Zapier), and scheduling tools. Why Work with Us? We are a company dedicated to empowering professionals to live meaningful careers. That starts with our culture at Mento. You're very excited about being part of a team crafting novel ways for people, teams, and companies to unlock their performance, growth, and how we all work together. We work hard to foster a workplace built around trust, respect, collaboration, and having fun. We are a highly collaborative work environment where every team member plays a critical role in building our products, shaping our culture, and growing our business. We operate in a fast-paced environment where ideas, experimentation, and execution matter equally. This is a unique opportunity to join an early-stage, mission-driven team. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. If you're passionate about helping more people feel and perform their best at work, we want to hear from you. Other benefits and perks include: 🏢 San Francisco Bay Area and LA Offices: we offer a hybrid work model in a collaborative office environment for SF Bay Area or LA based employees 💰 Competitive salary and equity 🏥 Medical, dental, vision, and a 401k plan 🌴 Unlimited vacation (We actually mean this! it's important to keep yourself fresh) 👥 Access to your own Mento Coach 🚊 Commuter benefits for Bay Area transportation
    $68k-113k yearly est. Auto-Apply 10d ago
  • Operations & Strategy Lead, Life Sciences

    Datavant

    Remote 3rd shift supervisor job

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. We are establishing an Operations team in Datavant's fastest-growing and most profitable vertical, Life Sciences, to drive executional excellence and scalable growth. As a new function and role in a rapidly expanding organization, this is an opportunity to lead at the intersection of strategy, operations, and execution - driving organizational effectiveness and enabling our teams to move faster with clarity and accountability. As Operations Lead reporting to the Life Sciences COO, you will play a critical role in scaling Datavant's Life Sciences business through strategic rigor, cross-functional alignment, and hands-on execution. You will help connect and integrate teams and products that have come together through Datavant's growth by acquisition, shaping how we operate as a unified, global business. You're able to operate as both architect and implementer, with a track record of transforming delivery organizations, strong cross-functional collaboration, and the ability to bring structure to ambiguity in a fast-paced environment. You Will: Partner with business leaders (e.g., Delivery, Aetion Science, Privacy, and Customer Success) to design and execute operational initiatives that drive integration, efficiency, and growth across teams and product lines. Translate strategic objectives into clear plans, metrics, and processes that enable accountability, resourcing, and performance management across geographies. Design and implement foundational operating models, ensuring consistent delivery workflows, review cadences, and documentation standards. Build scalable systems and tools that provide visibility into utilization, capacity, and performance, enabling data-driven decision-making and forward resource planning. Partner with Finance, People, and Product Operations to connect operational planning with hiring, resourcing, and growth needs across teams and geographies. Lead cross-functional planning with Product and Commercial teams to inform what we sell and enable productization of services. Identify and resolve bottlenecks across teams - proactively improving communication and collaboration between functions and regions. Deliver executive- and Board-level materials that communicate operational performance, resource allocation, and strategic priorities. What You Bring to the Table: 8+ years of experience in management consulting, strategy and operations, or corporate transformation, ideally with experience in high-growth or technology organizations. Proven ability to translate strategy into actionable plans and deliver measurable results. Exceptional analytical and problem-solving skills, with comfort operating in complex, cross-functional environments. Outstanding communication and presentation skills - capable of influencing senior executives and aligning teams around shared goals. Passion for building scalable systems, empowering teams, and stepping in where needed to drive outcomes. High attention to detail and a commitment to operational excellence. Strong bias toward action and ability to thrive in a fast-paced, evolving environment. #LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is:$187,000-$233,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.
    $68k-113k yearly est. Auto-Apply 14d ago
  • Operations Lead

    Serenity Mental Health Centers 3.7company rating

    3rd shift supervisor job in Fairfax, VA

    Operations Lead - Turn Your Competitive Edge into Leadership Success No Healthcare Experience Needed. You've trained for this. You know what it means to push through, to motivate a team, and to win - together. At Serenity Healthcare, we're not just hiring Operations Managers - we're recruiting leaders with a coach's mindset. Whether your background is in sports, fitness, coaching, or any high-performance field, if you're driven by competition, thrive under pressure, and know how to rally a team toward a goal, this is where you'll excel. No healthcare experience? No problem. We'll teach you the playbook - you bring the discipline, teamwork, and leadership it takes to win. Lead the Team. Raise the Standard. Change Lives. As an Operations Manager, you're not just managing a clinic - you're leading a team that delivers life-changing care. This is a high-impact, high-reward role where your leadership, resilience, and drive translate directly into real-world results. What You'll Do: Own your game plan - take full accountability for your clinic's success and performance. Coach like a pro - develop your team, motivate through challenge, and build a culture of excellence. Execute with precision - manage day-to-day operations, solve problems on the fly, and keep the team aligned. Track your stats - analyze KPIs, measure success, and push for continuous improvement. Lead with integrity - build trust, communication, and respect with staff and patients alike. Improve the playbook - identify opportunities to streamline, refine, and elevate the experience for everyone. What We're Looking For:Must-Haves: 3+ years of leadership or operational management experience Proven record of meeting goals, managing performance, and improving outcomes Strong communication and motivational skills Confidence in giving feedback and holding others accountable Grit and composure in fast-paced, high-pressure environments Ownership mentality - you don't just run the plays; you own the scoreboard Bonus Points For: Background in sports, coaching, fitness, or athletics Experience leading teams toward measurable goals Familiarity with scheduling tools or operational systems Proven success in performance-driven environments Why Serenity? Because We Build Leaders. At Serenity, we believe in promoting from within - our top performers become our future leaders. If you're looking for a place that recognizes hustle, rewards results, and develops talent, you've found your team. What You'll Get: Competitive pay + rapid growth opportunities 90% employer-paid medical, dental & vision insurance 401(k) with company contribution 10 PTO days (15 after one year) + 10 paid holidays Leadership mentorship and development programs A mission-driven culture focused on impact and excellence Who We Are: Serenity Healthcare provides science-backed, FDA-cleared mental health treatments that change lives. We combine human connection with cutting-edge technology like Transcranial Magnetic Stimulation (TMS) to help patients heal when traditional treatments haven't worked. Ready to Lead Your Next Team to Victory? Step into a role where your competitive mindset, teamwork, and leadership drive real results. This is where your next chapter begins - where your skills translate from the field to the front lines of healthcare innovation. Apply now and start building your leadership legacy. Serenity Healthcare is an equal opportunity employer. Employment is contingent on background check and drug screening. ment is contingent on background check and drug screening.
    $56k-98k yearly est. Auto-Apply 6d ago
  • Lead Operator Water/Wastewater Plant

    Tlingit Haida Tribal Business Corporation

    Remote 3rd shift supervisor job

    Subsidiary: KIRA Infrastructure Job Title: Water/Wastewater Lead Work Location: North Sound BOS - NAS Whidbey, WA Labor Category: Full-Time | Non-Exempt | CBA (Union Represented) Clearance Level: N/A Travel Requirement: N/A Pay Rate: $48.54/hour Health & Welfare: $7.15/hour up to 40 hours/week At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description-it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we support. Our growth fuels programs, services, and lasting value for the Tribe, making every success a shared one. For over 35 years THTBC and its subsidiaries has delivered essential services to federal clients across the globe. Whether supporting logistics, information technology, cyber security, or facilities operations, we are united by a shared mission: to create meaningful economic opportunity and growth of the Tlingit & Haida Tribes of Alaska. Together We Grow - One Mission, One Team - With a Commitment to Serve Scope of Work: Responsible for overseeing and performing a wide range of operational support to the Water/Wastewater Treatment Plant. This position serves as a lead, providing technical guidance, support, training and direction to other operators. In addition, the Lead provides documentation of operations for contract deliverables. Responsibilities: Water Plant Operations Operate and control treatment plant equipment to purify and clarify water for human or industrial use. Regulate flow of raw water and dosage of treatment chemicals (e.g., chlorine, polymer, fluoride) using electric motors, valves, and automated systems (SCADA/HMI). Monitor filtration and chemical mixing processes, adjust flow rates and pressure, and ensure proper water distribution. Perform backwashing, equipment cleaning, and routine maintenance using hand and power tools. Test water samples for acidity, turbidity, and chemical content using lab instruments. Record operational data and chemical levels. May also operate portable water-purification systems and assist with wastewater treatment as needed. Wastewater Plant Operations Operate and monitor sewage treatment and sludge processing equipment to manage flow and treatment of wastewater. Adjust valves, gates, and controls (manual or remote) based on readings from gauges, meters, and test results. Start/stop pumps, engines, and generators to support various treatment stages (screening, aeration, digestion). Maintain logs of plant operations and meter readings. Direct plant attendants in routine tasks and perform water quality testing using lab equipment. Perform preventative, operational, and corrective maintenance as required. Ensure work areas are cleaned and restored after maintenance tasks are completed. Adhere to company policies, procedures, and safety regulations. Perform other duties as assigned. Minimum Requirements: Possess knowledge, skills, and experience to perform the job. Must possess current Certification of Operators of Wastewater Treatment Plants per WAC 173-230. Per WAC 246-292, must possess current Waterworks Operator Certification-WWTPO 2 or higher, and WDM 2 or higher, and CCS. CCS Backflow Testing Certification and Backflow Specialty Plumbers License preferred. Additional licensure/certifications as required by the position, state, or contract. Understanding safety procedures and ability to work in compliance with OSHA and workplace safety regulations. Operators at Wastewater Treatment Plant may be required to undergo the series of Hepatitis vaccinations. Must be able to satisfactorily complete a Tier 1 Public Trust background check, if required for the position. Must be able to maintain the ability to access the government worksite. Must possess and maintain a valid state driver's license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position. Physical Demands / Work Environment: Physical requirements include (but are not limited to) the ability to lift 50 pounds, pushing, pulling, carrying, stooping, bending, squatting, and reaching for long periods of time. Work may be performed indoors or outdoors in varying weather conditions. Must be able to work in confined spaces, at heights, and around various hazards with appropriate PPE. Must be able to work on-call, alternate, and extended shift schedules when necessary to meet the mission requirements, including weekends and holidays. May be exposed to fumes, odors, dusts, gases, chemicals, oils, airborne particles or bloodborne pathogens, potential toxic or caustic chemicals, grease, smoke, gases, heat, cold, electrical currents, vibration, and other hazardous conditions including vehicular traffic and construction equipment All candidates must successfully complete pre-employment screening, which may include but is not limited to a criminal background check, motor vehicle record review, and a 5-panel drug test, in accordance with company policy and applicable laws. Benefits: We offer a flexible benefits package including medical, dental, and vision plans, TRICARE Supplemental, critical illness coverage, employee discounts, wellness seminars, company-paid life and short-term disability insurance, optional long-term disability, paid leave, a 401(k) plan, and identity theft protection to support your health and financial well-being. For represented positions, the benefits and leave offered will be as defined under the applicable Collective Bargaining Agreement. Equal Employment Opportunity: We are proud to be an equal opportunity employer and comply with all applicable federal, state, and local employment laws. All applicants will be considered for employment without regard to race, color, religion, creed, national origin, gender, gender identity, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other characteristic protected by law. Reasonable Accommodation: If you have a disability or medical condition and need reasonable accommodation, please inform the designated recruiter during the hiring process.
    $7.2-48.5 hourly Auto-Apply 28d ago
  • Cloud Operations Lead

    Mantech 4.5company rating

    Remote 3rd shift supervisor job

    **MANTECH** seeks a motivated, career and customer oriented **Cloud Operations Lead** to join our team. This is a remote position As the Operations Lead **,** you will have the opportunity to grow and lead the Cloud Operations Team for a NAVSEA cloud infrastructure program. The Cloud Ops team includes technical, security and programmatic related requirements as well as providing ongoing support to the engineering and cyber teams. You will collaborate with a skilled team of peer leads and be responsible for the day-to-day management of the operations team. This position offers a great opportunity for managerial growth and experience in engineering and operational management. **Responsibilities include but are not limited to:** + Managing tasks and resources assigned to the Cloud Operations Team, and reporting on requirements and performance + Serve as a member of the Change Management (CM) Board and collaborate with engineering and cyber leads to develop cross domain solutions for new requirements + Utilizing existing task and resource management methods and supporting the further maturity of those processes in alignment with program direction and guidance + Propose and implement new tools and techniques to improve the management and efficiency of cloud operations + Managing and maintaining the program's online knowledgebase to include program and technical documentation, processes, and policies + Developing and documenting Standard Operating Procedures (SOPs) and processes for operational tasking + Enforcing programmatic standards for official and internal documentation and deliverables + Managing the team help desk and providing monitoring and metrics on the performance of the help desk + Research and assess emerging technologies and methods from the DoD, DoN, and commercial sectors for potential program integration and innovation + Travel up to 25% **Minimum Qualifications:** + High School Diploma + 6+ years of relevant experience, with at least 2 years in engineering, cybersecurity, or operations, and 2+ years of experience working with cloud systems deployed at multiple Impact Levels (IL2, IL4, IL6) within DoD-approved Cloud Service Providers (e.g., AWS, Azure) + Must have experience managing technical teams and/or projects + An active CompTIA Security+ certification or a higher-level DoD-approved security certification is required + Must obtain the AWS Certified Cloud Practitioner certification or any AWS Associate- or Professional-level certification within three months of hire + Must be familiar with federal compliance and guidance, including FISMA, RMF, Federal Enterprise Architecture Framework, DoDAF, NIST Cybersecurity Framework, NIST 800 series, FedRAMP and cloud-based security controls + Experience with cloud brokerages, preferably Navy **Preferred Qualifications** : + Bachelor's Degree + 5+ years cloud experience in engineering or operations + Familiarity with Infrastructure as Code (IaC) based architecture + Familiarity with Git, GitHub, and Markdown + AWS Certified Cloud Practitioner and/or any AWS associate or professional level certification **Clearance Requirements:** + Must have an active Secret security clearance **Physical Requirements:** + Prolonged periods of sitting or remaining in a stationary position. + Ability to move throughout the office and operate standard office equipment as needed. + Regularly required to communicate with coworkers, management, and customers, including delivering presentations and sharing information accurately and clearly. + Must be able to interact and communicate professionally with ManTech employees, clients, and stakeholders. MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation. If you need a reasonable accommodation to apply for a position with MANTECH, please email us at ******************* and provide your name and contact information.
    $76k-110k yearly est. 1d ago
  • PKI Operations, Level 3 - PKI Ops Journeyman

    Dan Solutions 4.2company rating

    3rd shift supervisor job in Washington, DC

    Job Description CONTINGENT UPON FUNDING/AWARD REQUIRES AN ACTIVE/EXISTING TS/SCI WITH CI POLYRAPH High-Level Description: The PKI Ops Journeyman supports the management and operation of Public Key Infrastructure (PKI) systems, ensuring secure authentication and encryption services. Detailed Description: The PKI Operations Specialist will manage, configure, and troubleshoot PKI systems to maintain secure data communications across the enterprise. Responsibilities include issuing and revoking digital certificates, integrating PKI with other enterprise systems, and monitoring system health. The role also involves creating detailed documentation for PKI processes and providing technical support to end-users and system administrators. Requirements: · Bachelor's degree in IT, Cybersecurity, or a related discipline. · Security+ CE certification and TS/SCI clearance with CI polygraph required. · 5+ years of experience in PKI operations and support. · Knowledge of certificate authority (CA) tools and key management systems. · Strong troubleshooting and communication skills
    $52k-104k yearly est. 11d ago
  • Pharmacy Operations Lead - Express Scripts

    Cigna 4.6company rating

    Remote 3rd shift supervisor job

    As a Pharmacy Operations Lead Representative you will be responsible for the distribution of workload and monitoring of workflow for members of their assigned area to ensure assigned work is completed timely and accurately. Serve as a resource to supervisor and back up to Senior Technicians and team members. Schedule: Sunday - Wednesday; 5:00 AM - 3:30 PM What you'll do: * Ensure appropriate distribution of workload and workflow for assigned area including scheduling, shifting resources and back filling as needed. * Serve as the first line resource for questions/issues from team and shipping clerks, in coordination with supervisor; demonstrates leadership qualities consistent with the Express Way values. * Effectively manages issues impacting performance and productivity of team members; including documenting issues, offering solutions, collaborating with others, communicating status and escalating as needed. * Assist Supervisor in ensuring that established policies and standard operating procedures are being followed and that individual and team goals for productivity and quality are met/exceeded. * Assist in the development, documentation and updating of policies and procedures for technicians, including specific training and validation material * Assist in training and validating technician staff regarding procedures, including one on one training and/or to group sessions as needed, ensure that all team members are cross trained to cover production functions. Other duties as assigned. What you need to do the job: * High School diploma or equivalent experience * Three + years of relevant working experience * Experience in a pharmacy dispensing setting is a plus * Pharmacy Technician license / certification / registration as required by state law * General PC knowledge: Microsoft Word, Excel, PowerPoint and email skills, preferred * Knowledge of standard concepts, practices, and procedures within a fast-paced fulfillment environment * Strong attention to detail with good organizational skills * Good verbal and written communication skills * Willingness to work a flexible schedule to accommodate heavy work volumes * Ability to stand for extended periods of time * Ability to adapt in a dynamic work environment, learn quickly, solve problems and make decisions * Ability to lift up to 40 lbs. * Experience operating a forklift and pallet jack is a plus * Experience with carrier closing is a plus If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $83k-108k yearly est. Auto-Apply 20d ago
  • Geophysical Exploration Operations Lead

    Fleet 3.7company rating

    Remote 3rd shift supervisor job

    This role can be based in the United States or Canada, ideally in Pacific Time Zones for collaboration with our Australian teams. We offer remote working and have teams already spread across the Americas and Australia. The Operations Lead is responsible for the operational delivery of Fleet's Geophysical field projects across the Americas. The role combines strong knowledge of mineral exploration with project management, commercial oversight, and administrative control to ensure every project is delivered on time, to scope, within budget, and to Fleet's safety and quality standards. By maintaining close partnership with the Clients, Head of Field Operations, Project teams, Solutions and Accounts, the Operations Lead ensures early identification of risks, accurate revenue forecasting, and high client satisfaction. The role carries accountability for KPI tracking, operational dashboards, and supporting Fleet's satellite capacity management as the business expands into new regions. Role responsibilities This role will be responsible for but not limited to: Operational Oversight & Delivery Partner with the Survey Design Team, ensuring survey design integrates seamlessly with operational schedules. Ensure all projects are delivered on time, within scope and budget, and HSE compliant. Ensure field crew vendors has service orders in place prior to mobilisation. Manage Geode requirements, allocation, refurbishment, and scheduling. Oversee and maintain regional inventory for Geodes and associated equipment. Review daily operational reports, raising and tracking non-conformance items. Initiate and monitor customer success actions until resolution. Ensure all deliverables meet agreed scope, quality standards, and HSE requirements. Provide structured operational reports to the Head of Field Operations Support crew onboarding, training, and readiness processes for seismic and multiphysics projects. Active Seismic & Multiphysics Support Oversee multiphysics scheduling to ensure alignment with active seismic timelines. Provide operational assistance to ensure projects are resourced and executed smoothly. Develop third party processes Product & Manufacturing Interface Collaborate with Manufacturing to ensure new products are field ready. Provide structured feedback from field operations to guide product improvements. Support the rollout and integration of new seismic and multiphysics tools. KPI Management & Dashboarding Develop, track, and report KPIs covering delivery performance, utilisation, HSE compliance, and client satisfaction. Maintain operational dashboards to provide visibility across all international projects. Share metrics with the Exploration Operations Manager and key stakeholders to enable proactive decision-making. Satellite Capacity & New Market Support Support the setup of Fleet's satellite-enabled services in new countries. Assist in managing satellite capacity allocation for international projects. Provide operational insight to enable Fleet's expansion into new jurisdictions. Commercial & Financial Control Review and sanity check quotes in collaboration with the Scheduler and field crews. Support Accounts by aligning operational schedules with invoicing and revenue forecasts. Track deliverables against revenue targets and escalate risks early. Third-Party Oversight Ensure field crew teams, and other third parties are performing in line with agreed scope, timelines, safety, and quality standards. Address performance gaps promptly and escalate issues as required. What we are looking for: Key Skills and Experience At least 4 years experience in managing Geophysical Explorations teams. Strong operations management background in mining, exploration, or geophysics. Proven leadership of technical teams (survey design, multiphysics, seismic). Experience in KPI development, dashboarding, and performance monitoring. Knowledge of HSE frameworks and compliance. Familiarity with crew onboarding and mobilisation processes. Understanding of satellite-enabled operations and capacity management. Relevant Education in Mining, Geology or Geophysics Commercial literacy, including quote review and budget oversight. Strong stakeholder engagement and communication skills. About Fleet Space Fleet Space Technologies vision from the beginning was to build technologies to help humanity explore and connect the Earth, Moon, and Mars. As part of Fleet's founding vision, we also apply our technology to innovative solutions for defense and space exploration, including an upcoming mission to the Moon. Headquartered in Adelaide, South Australia, Fleet has rapidly grown to over 160 employees including a growing team in the USA, Canada, and beyond. We have raised over $200M AUD in venture funding, backed by premier investors including Blackbird, TVG, Grok, and In-Q-Tel including our most recent $150m Series D in December 2024, at a valuation of over $800m. In 2023 we were recognised by the Australian Financial Review (AFR) as the #1 fastest growing technology company in Australia. Company Culture As a company, we are revolutionising the exploration of new worlds with advanced space technology to build a more prosperous future for humanity. As a culture, we are ambitious, innovative, and collaborative and we put our customers first in everything that we do. Our company values guide us to our North Star of ambitious, collaborative success - AD ASTRA ("To the Stars!") Add Value: Obsessively add value for our customers Drive Excellence: Benchmark against the best Agile Action: Take Action. Independent, fast, frugal action Seek Truth: Be curious. Explore Take Responsibility: Make decisions and own them Radical Ideas: We are unique. We do things differently Always Deliver: We always find a way to get it done on time Our benefits include: We have an extremely flexible work culture, with a mix of onsite, hybrid and remote workers who take time for school runs, exercise and appointments. It's about getting the work done, not time at desk. Equity (ESOP) grants. 20 days of annual leave + 10 extra Wellness days per year. Learning budgets. Access to confidential Psychologist appointments via our Employee Assistance Program. Plenty of opportunity to be part of an amazing STEM program to create the next generation of explorers. Fleet is an Equal Opportunity Employer; employment with Fleet is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, colour, religion, gender, national origin/ethnicity, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
    $37k-65k yearly est. 19d ago
  • Manufacturing Supervisor [Management Consultant]

    Dewolff, Boberg & Associates

    Remote 3rd shift supervisor job

    With over 35 years of cross-industry management consulting experience, DeWolff, Boberg & Associates has successfully provided services to a variety of clients worldwide and has conducted over 700 projects in 20 countries. Management Consultants gain exposure to Fortune 500 companies in various industries and work side by side, “on the floor”, coaching frontline managers and supervisors in behavioral changes that drive sustainable performance and financial improvements. Armed with training in our proven methodology and the knowledge gained as previous business leaders, Management Consultants customize solutions for our client's existing people, processes and business environments to help them achieve dramatic improvements in productivity, quality, service and profitability. This position requires 100% weekly, Sunday-Friday travel to designated project locations. We focus on implementation and transformational change and deliver value by: Professionally service client organizations to solve business issues, create value, maximize growth and improve overall performance for sustainability Quickly become familiar with client business challenges and technologies to understand the environment for behavioral changes Gather, organize and analyze data regarding key business drivers to present information in a manner that is meaningful to clients by using metrics and analytics to guide organizational decision-making Thoroughly understand client resource utilization to identify waste in time and resources to provide operational and performance improvement opportunities Openly, respectfully and professionally discuss business and organizational shortcomings with clients to provide valuable feedback and influence solutions for long-term sustainability Empower frontline accountability of actions, roles and responsibilities by guiding clients through self-explorations of their business segments and staff utilization Collaborate with frontline leaders on a daily basis to improve leadership and management behaviors Effectively coach clients to approach their business issues as forward thinkers to exude confidence for improving behaviors and process efficiencies Assist the client with tool building and/or modification Foster a spirit of teamwork and unity among project team members that allows for healthy disagreements - expeditiously resolve conflicts by approaching with positive cohesiveness, supportiveness and working effectively together to enable the overall team to succeed Travel and Per Diem: All travel reward points and air miles earned personally belong to each Management Consultant and can be used as preferred Weekend travel flexibility including company paid companion flights or other city destination accommodations All employees are eligible to receive a pre-tax biweekly travel reimbursement per diem while working at a client site provided they stay at project site hotel A pre-tax biweekly allowance is included for parking and transportation fare to and from employees' home airport Benefits: DB&A has a competitive benefits package and offers 2 plan options that pays 100% of medical premiums for employee Medical, dental, vision, short & long-term disability Insurance, FSA, 401(k) Two weeks paid vacation + one week paid PTO + paid year-end holiday closure Advancement Opportunities: At DB&A, our people are our greatest asset which is why we believe strongly in the internal growth and development of our employees. As a Management Consultant, individuals have the opportunity to drive their careers based on performance and contributions. We offer a three-tier Consultant Career Track and a Project Manager Career Track with the ability to advance directly from Senior Consultant to Project Manager. As a Project Manager, there is also upward potential to become a Chief of Operations and/or a Shareholder of DB&A. Our remarkable team consists of highly competitive and committed business professionals who are passionate about building life-long rewarding careers with us. Professional Requirements: Bachelor's Degree in Business, Management, Engineering or related field Minimum of 5 years of direct supervision and management experience (Manufacturing, Distribution or Engineering industries preferred) Demonstrated ability to manage conflict, build consensus and facilitate problem-solving and collaboration amongst cross functional teams Strong observation, analytical, numerical reasoning, business acumen and leadership skills Strong facilitation skills and ability to build relationships and interface with clients at all levels of the organization Ability to balance delivery of results, problem solving and client management Ability to juggle many responsibilities at one time to effectively partner with clients throughout the project lifecycle Develop a high level of personal and professional credibility with all levels of the organization and external client Ability to adapt to fast-paced, high pressure and changing environments Exceptional communication (verbal, written and presentation) skills Ability to succeed in a team environment and deliver/receive daily constructive feedback Advanced proficiency in MS Office Suite specifically Excel Ability to pass a pre-employment background, criminal, financial/credit and drug screening The Equal Employment Opportunity Policy of this corporation is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Our corporation hires and promotes individuals solely on the basis of their qualifications for the job to be filled. This corporation believes that all employees should be provided with a work environment which enables each team member to be productive and to work to the best of his/her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.
    $72k-106k yearly est. Auto-Apply 7d ago
  • Beneficiary Help Line Supervisor-Senior

    Cybermedia Technologies

    Remote 3rd shift supervisor job

    CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. We are seeking to hire a Beneficiary Help Line Supervisor-Senior to our team! Join Us in Empowering Lives Through SSA's Employment Support Initiatives Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission-helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day. The Systems Manager is responsible for the administration, security, maintenance, and optimization of IT systems, networks, and infrastructure supporting the Beneficiary Helpline and related program operations. This role ensures reliable system functionality, compliance with SSA and federal security standards, and supports business continuity through proactive management, troubleshooting, and enhancements. The Systems Manager collaborates with program leaders and cross-functional teams to align technology solutions with organizational needs, prepares technical documentation, and serves as a subject matter expert on system security and best practices. The Beneficiary Helpline Supervisor provides advanced leadership and operational excellence for the SSA Beneficiary Helpline. In addition to the standard supervisory responsibilities, this position manages high-complexity issues, serves as the primary escalation point for critical incidents, and leads process improvement initiatives. The Supervisor works closely with the Helpline Manager to ensure all contractual objectives are met, oversees advanced certification and training programs, and maintains a strong compliance posture with SSA and federal requirements. Additional duties include developing and executing advanced quality assurance plans, delivering comprehensive performance analysis and executive-level reporting, and liaising with stakeholders to align the helpline with program objectives. The Supervisor is responsible for workforce planning, resource allocation, and leading staff development efforts to foster a high-performing, customer-focused team. Duties and Responsibilities: • Provide advanced supervision, mentorship, and leadership for helpline staff and senior team members. • Manage and resolve the most sensitive or high-impact beneficiary inquiries and incidents. • Deliver executive-level analyses, operational reporting, and performance metrics to management. • Lead development, documentation, and implementation of best practices, policies, and SOPs for the helpline. • Oversee advanced certification and training initiatives for staff. • Develop and execute comprehensive quality assurance and customer satisfaction improvement plans. • Collaborate with internal and external stakeholders to ensure alignment with SSA objectives. • Ensure compliance with all federal, SSA, and contractual requirements related to privacy, security, and risk management. • Lead workforce planning, resource management, and succession management activities. Requirements: • Bachelor's degree with 5-7 years relevant supervisory experience; advanced degrees or certifications preferred. • Experience leading large teams in high-volume, complex contact center environments, especially those supporting government or public sector clients. • Demonstrated ability to manage staff development, performance, and mentorship programs. • Advanced skills in performance analysis, reporting, and using insights for operational decisions. • Superior written and verbal communication skills; ability to communicate with all stakeholder levels. • Expert proficiency in contact center solutions, analytics tools, and incident management systems. • In-depth knowledge of federal confidentiality, privacy, and information security regulations. • Experience leading process innovation, change management, and quality improvement initiatives. • Advanced conflict management and crisis intervention skills. Clearance requirements: Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including: Paid vacation & Sick leave Health insurance coverage Career training Performance bonus programs 401K contribution & Employer Match 11 Federal Holidays
    $44k-68k yearly est. Auto-Apply 28d ago
  • Transportation Line Supervisor

    Purple Line Transit Operators

    3rd shift supervisor job in Landover Hills, MD

    Salary Range: $71,000 - $81,000 Benefit Package: PLTO offers an excellent compensation and benefits package (Medical, Dental, 401(k) retirement, vacation, holiday and sick pay, etc.) General Description: Under the general direction of the Deputy Director of Operations, the Transportation Line Supervisor is an important member of the PLTO management and supervisory team. During the pre-revenue period of the project Construction phase), the Transportation Line Supervisor will support testing and commissioning activities including the supervision and/or operation of test trains under the direction of the Rail and Test Directors. Line Supervisors will also participate in the preparation of operating rules, procedures, and other special operating instructions for operating personnel. Once the Purple Line is commissioned for revenue service, Line Supervisors' primary responsibilities shall be monitoring transit operations, LRV operators, and the overall safe delivery of reliable Purple Line customer service. Line Supervisors shall also respond to accidents, investigate and document incidents, and issue directives and/or discipline to employees under their supervision. Line Supervisors shall be trained to assist with the operation of safe and efficient light rail train service connecting Bethesda to New Carrollton Stations. Additional responsibilities include interacting with the public in a professional manner, addressing general service impacts as it relates to accidents, detours, mechanical issues, and monitoring the daily performance of LRV operators. This position thoroughly and effectively uses various transit software, technology, tools, and similar methods. The Transportation Line Supervisor also serves as a Company ambassador to the public while providing the highest quality of customer service and addressing concerns related to PLTO services. Other responsibilities include assisting with training and onboarding new Light Rail Vehicle (LRV) Operators, conducting meetings, participating in Company events, and making service recommendations to operations management as needed. Responsibilities/Essential Function Serve as a key member of the operations team during the pre-revenue phase by participating in all required training to become a qualified Train Operator. Operate Light Rail Vehicles (LRVs) during the system's startup and ramp-up phases after successful completion of qualification requirements, supporting operational readiness and service delivery. Serve as subject matter experts after qualification by mentoring and guiding future Train Operators, ensuring consistent operational standards and best practices. Support the development of training materials and standard operating procedures (SOPs) by leveraging firsthand experience with LRV operations and safety protocols. Ensure LRV Operators perform their duties diligently, safely, and in accordance with Company policies, Federal Transit Administration (FTA) regulations, and collective bargaining agreements. Coach, counsel, and develop LRV Operators, providing the necessary documentation for certifications upon successful completion of training programs. Deliver performance feedback to support evaluations. Perform Fitness for Duty checks as required by PLTO and the FTA and serve as the Company representative for reasonable cause or post-accident testing procedures. Monitor LRV operations, road conditions, and service disruptions to ensure the safe and timely provision of service. Respond to emergencies and incidents, assess situations, and act as the Railroad Operations Commander (ROC), coordinating with the Operations Control Center (OCC) and first responders. Perform evaluations and downloads of LRV's, conduct required Efficiency Testing, monitor vehicle loading procedures, and ensure compliance with all Operating Rules, safety, cleanliness, and service standards. Investigate operational issues, rule violations, safety concerns, and passenger complaints. Recommend and implement corrective actions or procedural improvements, as necessary. Assign LRV Operators to shifts and duties in alignment with job descriptions, any union agreements, and company policies. Manage employees and train operations to optimize On-Time-Performance (OTP) and make recommendations to improve performance. Manage Operators to ensure adequate staffing and service coverage. Administer and uphold the terms and conditions of any collective bargaining agreement. Escalate labor relations matters or violations to senior management. At all times, professionally interact with passengers, LRV Operators, and the general public. Assist passengers with disabilities, including securement of mobility devices, when necessary. Safely troubleshoot onboard train issues, coordinate with dispatch and report equipment issues to the Maintenance Department. Facilitate LRV exchanges as needed. If requested, support recruitment and onboarding efforts by participating in job fairs, interviewing candidates, and collaborating with Human Resources and Operations leadership. Stay current on all applicable regulations, procedures, and industry best practices. Attend mandatory meetings, trainings, and development opportunities. Provide timely and accurate documentation of incidents, delays, and safety issues to relevant leadership. Complete and submit reports related to passenger incidents, accidents, and operational concerns. Assist with special projects and other transportation-related duties as assigned by senior management. Cooperatively and effectively performs related tasks and duties as required. Knowledge, Skills and Abilities: Ability to become certified to operate a LRV and maintain certification. Knowledge of all applicable Transportation based regulations such as FTA, OSHA, and DOT. Demonstrated ability to acquire knowledge of transit vehicle operations. Competency to become familiar with state and local traffic regulations. Competency to be trained in transit services, routes, and time schedules. Ability to use two-way communication devices, including smart-phones and radios. Basic working knowledge of computers, hardware, and software programs (specifically those related to Transit Operations and Microsoft Office such as Word, Outlook, PowerPoint, Excel, etc.) Ability to understand Operating Rules, Collective Bargaining Agreements, PLTO policies, local, state, and federal rules and regulations concerning LRV operations and services. [PS1] Excellent customer service and customer relations skills. Ability to establish and maintain effective working relationships with others. Ability to make independent decisions within scope of responsibility. Ability to communicate effectively verbally and in writing; to include providing guidance and instruction to others. Ability to organize and prioritize tasks. Must possess time management, multi-tasking, and problem-solving skills. Emotional, Psychological and Physical Requirements: Ability to: Supervise and manage an operating division Work variable hours such as nights, weekends and holidays as required and endure high levels of stress Handle emergency situations, calmly and effectively Make quick and concise decisions Concentrate on priority tasks with frequent interruptions Maintain high alert of dangers and obstacles outside of and inside of transit trains. Interact with the public that may include working to defuse situations with individuals who may at times become aggressive or violent in nature if escalated. If needed, escalate to law enforcement to intervene Physically: Sit frequently for long periods of time Walk and stand periodically while on duty, in stations, along the alignment or throughout various Purple Line facilities. Bend, twist, and turn frequently and consistently during shift Work in adverse weather conditions Lifts light loads at times ( Bending or stooping while inspecting vehicles Work in an office environment and remotely in a vehicle Additional/Miscellaneous/Special Requirements: Acceptable drug/alcohol screen and pre-employment physical (including vision and hearing requirements) results upon hire and as regularly required by policy for position May be required to attend training, meetings, and classes for continued professional development which may require local travel within the Washington Metropolitan area Acceptable driving record must be maintained throughout entirety of employment Must pass a pre-employment drug and alcohol screening and be willing to comply with the PLTO Drug and Alcohol Policy Must be eligible to work in the U.S. and successfully pass a pre-employment background check A valid Driver's License is required, and a valid Maryland license is preferred Education and Experience: High school diploma or GED required. Bachelor's degree or higher from an accredited college or university with major coursework in Business Administration or a related field preferred A minimum of two (2) years of experience in providing instructions or directions to others in a professional setting is required Five (5) years of experience working in transit is desirable, including one (1) year of experience in management/supervision, dispatch, and/or scheduling. is highly preferred Experience working in a union environment is preferred Any combination of education and experience equivalent to graduation from an accredited college or university with a bachelor's degree or higher may be considered
    $71k-81k yearly 41d ago

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