Store Manager jobs at 3Rivers Federal Credit Union

A National leader in the custom home building industry, is looking for a General Operations Manager in Lynchburg VA The ideal candidate must possess a strong work ethic, problem-solving skills, and knowledge of residential construction. Someone from/familiar with the Lynchburg VA area & knows the local vendors/subs/etc to acclimate more quickly to the operations. This company is looking for the right person with “positive high energy” and strong leadership abilities that will constantly be driving the Production & Sales processes as well as growing the team. Here is the basic breakdown of their approach to managing all aspects of the branch operations, sales & production for our office clientele & staff. Overview of Priorities: Review new leads with Sales Team Review advertising and approve budget Updates with Division President weekly Review sales pipeline, contracts, Starts, Warranty, Settlements, etc Review projections and challenges with managers & Corporate leadership. Job inspection Final Review meetings Plan reviews EPO reviews Recruit/hire/train/mentor/supervise employees, subs and vendors Network Negotiate & Hire subs and suppliers Review overhead costs and general P&L Address customer concerns & Communicate Resolutions Personal/Family Compensation & Benefits: 401K Competitive salary (Averaging $130-140k/year DOE) Bonus structure based on Branch profit/sales (Average $20-30k/year) Health insurance benefits Vehicle allowance @ $1000/month Cell phone allowance @ $75/month PTO/Vacation and holidays

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money- we're here to move our global customers forward. We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career-we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders. About the Role: The Remitly Wallet Business Management Team is embarking on a journey to transform the company through the introduction of new products and services. A cornerstone of new products is the Remitly Debit Card that allows users to spend globally with great benefits. Reporting to the Head of Remitly Wallet Business Management, the Head of Debit Card Risk will ensure that the Fraud Program for Remitly's Debit Card is protecting customers and Remitly from the risk of fraud while delivering a remarkable customer experience. You will design and oversee the Debit Card Fraud Management Program as well as support Debit Card related strategic initiatives with fraud control subject matter expertise. The role will also expand over time to include Wallet-related risks beyond Debit Cards. You will deliver value by providing analytical insights, fraud control and card subject matter expertise, establish the daily operations of the team to prevent and detect fraud, and mitigate its impact. You Will: Develop policies and procedures, conduct reviews to manage and mitigate Card fraud, including application, provisioning and transaction fraud. Design metrics, dashboards and reports, and monitor that fraud losses, customer experience and costs are within our expectations. Use data to generate insights, interpret trends and support root cause analysis. Support strategic changes and initiatives by designing and specifying fraud controls and ensure their effective implementation Liaise and collaborate with key partner teams, including Product & Engineering, to ensure effective fraud controls are in place for the Debit Card portfolio. Influence the broader strategic decisions of the Debit Card Product Team by providing fraud control insights and communicate Fraud priorities. Collaborate with partner teams to respond to fraud events, mitigate risk and customer impact. You Have: Bachelor's degree in economics, finance, data or computer science or similar technical fields, 10+ years of work experience in finance and fraud or related fields Experience fraud management for payment cards in financial services industry Familiarity with current trends and risks in the Payment Card Industry and debit cards specifically Hands-on experience generating analytical insights from large-scale data using python and SQL or similar programming languages Experience in project management and problem solving in complex environment. Familiarity with process mapping, control design and fraud investigations Excellent communication skills and ability to collaborate with a diverse set of key stakeholders Compensation Details. The starting base salary range for this position is typically $164,000-$205,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role. Our Benefits: Flexible paid time off Health, dental, and vision + 401k plan with company matching Paid parental, medical, military and family care leave Mental Health & Family Forming Benefits Employee Stock Purchase Plan (ESPP) Continuing education and travel benefits Our Connected Work Culture: Driving Innovation, Together At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most. Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Legal Entity: Honda Federal Credit Union Business Unit: Honda Federal Credit Union Department: Digital Services Division: 1CU Shift: 1st Workstyle: Remote Eligible up to 20% Career Level: 5 Job Grade: Exempt-4 Job Purpose The Digital Services Manager (DSM) oversees the digital banking strategy for Honda Federal Credit Union (HFCU), which encompasses online and mobile offerings to the benefit of HFCU members. The DSM is directly responsible for the overall performance of digital banking initiatives ranging from new product development, establishing digital banking key performance indicators, improving the member's online banking experience, aligning the strategic direction of the Digital Services department with HFCU's strategic objectives, securing the digital banking environment as well as performing complex data structuring and analysis. As a department manager, the DSM establishes operational digital banking standards and determines the priorities of the digital banking project pipeline. This position sets the policies and procedures for digital banking activities, ensures adherence to state and federal regulations, and identifies best practices to identify and mitigate risk associated with HFCU's digital banking environment. Key Accountabilities Develops and meets Digital Service department goals, budget and objectives as outlined in HFCU's annual strategic plan. Budget development and achievement requires an understanding of financial trends which impact digital banking strategies, member experience, and production objectives. Regularly reports variances and explanations for the variances to HFCU's Senior Management Team Actively participates in project implementation, including attending project team meetings, managing assigned projects and completing project deliverables. Identifies and creates strategic project initiatives to meet the changing technological landscape related to digital banking, artificial intelligence, and portfolio analytics. Creates new member-facing products or modifies current products to enhance HFCU value-added offerings Ensures compliance with all applicable laws, regulations, and best practices related to digital banking by developing internal policies and procedures. Keeps informed of changes in economic or market conditions that might impact the regulatory environment. Reviews and interprets regulatory changes and administers solutions or strategies to address laws impacting the digital banking environment Build and leverage relationships with external Business Partners and cross-functional stakeholders to both gain understanding of business objectives/obstacles and to facilitate execution of strategic direction Manage related Digital Services Business Partner recommendations, selection & assist with controlling costs Provides coaching, leadership and guidance to direct reports to maximize efficiency and effectiveness Talks with and listens to Associates and members, answers questions, addresses complaints, and resolves situations while using good judgment and instilling good will. Identifies goals and evaluates progress of Digital Services staff Manage the members digital interactions through Digital Banking and related mobile app review/ratings along with applicable member surveys and adjust the roadmap based on related analysis and actionable data Qualifications, Experience, and Skills Bachelor's degree in business, finance, information technology or a related field required MBA or equivalent work experience is preferred 5 or more years of experience in a financial institution in a digital banking, information technology, information security, or an operations environment 3 or more years of leadership experience in a financial institution or a technological organization 2 years of experience in business partner & vendor management ensuring products/services align with performance service level agreements, business goals and contractual commitments 2 years of experience around fintech/SaaS/cloud services, it network architecture, credit union business operations & related integrated touch points Ability to organize and effectively direct subordinates Ability to read, analyze, and interpret common financial and technical journals, financial reports and legal documents. Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to respond to common inquiries or complaints from credit union stakeholders Good oral and written communication skills, interpersonal skills, organizational skills required with a desire to maintain attention to detail and accuracy Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply such concepts to practical retail situations Self-starter, able to work autonomously Strong research, project management, business analyst & journey mapping skills Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Job Details Franklin, VADescription The purpose of this job description is to give new employees an overview of what is expected of a Store Manager in Duck Thru Food Stores. The following list is not all-inclusive, the position may be asked to perform other duties, especially those that are not considered usual and customary in the convenience store industry. Store Managers must report to the Store Supervisor for assistance and guidance. Store Operations: Forecast, order, stock and merchandise product. Stock refrigerator units with drinks and perishable goods. Ensure prompt reconciliation of store operations paperwork. Keeps work area neat, clean, and organized. Clean front/face and restock shelving, displays, and coolers as needed. Clean fast food area, equipment, and stock as needed. Keep coolers and cooler doors clean. Maintain cleanliness of restrooms and facilities. Enter all sales in the register at the time of sale. Make drops into the safe per instructions. Prepare shift reports accurately. Be enthused about helping other store employees. Must be able to step in when other employees are falling down on their jobs. Possess good management skills. Be the team leader for a particular Duck Thru Food Store. Follow instructions given by the Supervisor. Customer Service: Ensure prompt, efficient and courteous customer service. Greet and thank all customers in a timely and professional manner. Suggest possible purchases to the customer and promote store specials. Dress in a manner that is consistent with the Duck Thru Food Store policies. Verify that all other store employees are performing their duties in a timely and professional manner. Job Specifications: Ability to operate necessary machines within the store Previous retail experience preferred Ability to work nights, weekends, and holidays Ability to work independently Accountable for large amounts of cash Ability to maneuver through vendor invoices Ability to use a computer and particular software that will be taught to the individual Ability to follow instructions Full-time employees should average approximately forty (40) hours per week. All hours worked in excess of forty hours per week will be paid overtime at one and one-half times the straight hourly rate Physical Requirements: Stocking may require lifting up to 50 pounds Intermittent sitting, standing, or bending Exposure to cold temperatures when stocking refrigerator units Benefits: 401K Paid Time Off (PTO) Paid Holidays Bi-weekly Pay Health Insurance Bereavement Pay

Apply now Work Type: Office Working Employment Type: Permanent Job Description: * The Country Business Manager for Financial Markets business will support the Financial Markets Business Heads in executing FM India strategy, implementing business initiatives, helping ensure adherence to regulations and policies and provide risk & governance related support Key Responsibilities Strategy * Definition and implementation of the local FM strategy and business initiatives; * Execution and delivery of the global FM agenda locally. * Partner with local support functions and stakeholders to unblock any business issues. Business * Articulation of business performance to stakeholders, and manage business under performance; * Support the FM Country Head in supervising and coordinating in-country audits. * Provide business support on dealing room management, e.g., capacity planning, business continuity, access controls, Service Level Agreements, licensing, etc. * Business budgeting and forecasting requirements for businesses * Driving and management of a prudent cost culture Processes * Continuously seek out process simplification and re-engineering opportunities to improve operational efficiency. * Collaborate with relevant stakeholders including GBS and ensure submissions are made on a timely basis * Ensure that the submissions are accurate, complete, reconciled (where relevant) and specific to the requirements People & Talent * Manage & develop a high performing team of business managers supporting in country FM business - SCB India and GIFT City branch * Be the "connector" between global and local and export best practices. Risk Management * Identify, assess and mitigate operational risks in-country. * Establish and execute controls, monitor, report and escalate operational risks where appropriate in- country. * Supervise and coordinate in-country audits; Governance * Operate effective supervision of FM, Treasury Markets and Wealth Management Product Sales (WMPS) staff in the dealing room, where applicable * Support the FM Country Head in running of the Business Risk Forums (BRFs) and represent FM in other relevant risk / governance forums * Ensure dealing room staff adhere to internal and external processes and procedures, and governance practices set out by the FM Process Governance Committees. * Keep up to date with India & GIFT City regulations to assess impact / business opportunities and manage any changes to business processes and infrastructure. * Liaise with the regulator (RBI) on data requirements for FM including fronting of the annual inspection exercise on behalf of FM Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Lead the FM COO India Team to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders * Financial Markets Head India * Regional Business Management Chain * Product & Sales Business Management Chain * FM Business Heads * FM Operations * Finance * FM Compliance * FM Risk Functions - Market Risk, Traded Credit Risk, Operational Risk * Audit & Assurance Qualifications * Knowledge of the Financial Markets business and products; * Professional Qualification (e.g. CA, MBA, CIMA, CFA) preferred. * Strong Excel, and PowerPoint skills; Skills and Experience * MS Excel & Power Point Skills About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Apply now Work Type: Office Working Employment Type: Permanent Job Description: Processes Fund Services * To deliver service / reports to Country Stakeholders/clients in accordance with requirement and timeline as agreed in Services Level Memorandum and ensure reporting deadlines are met. * To ensure accurate calculation and posting entries in relation to valuation including management fee, expenses, performance fee…etc in accordance with Service Level Memorandum, and as appropriate the Fund Offering Memorandum and related documents such as fund's SLM. * To ensure accurate capturing of trades / prices / Corporate Actions/ FX rates data and relevant accounting entries for the purpose of providing accurate Net Asset Value calculation. * Responsible for the daily maintenance of full accounting and client records of several investment funds books including general ledgers, cash positions, distribution records, investment records and pricing records of investments and support in fund administration related matters, such as recording and processing transactions, obtaining and verification of relevant documentation thereof and ensuring that investments are correctly recorded and priced, and accounted for Purchase and sale of listed or unlisted securities, Corporate Actions, Forward FX deals, OTC deals (Swaps, Options etc) and relevant accounting entries for the purpose of providing accurate Net Asset Value calculation. * Perform detailed review of the reports to CPC/clients including: Verification trades to relevant supporting, Ensure valuation of investments being checked to third party sources, Ensure appropriate accounting for complex investment, Ensure compliance with internal investment restrictions, external regulations and international accounting standards, if applicable. Identify issues and report to senior/supervisor with suggested solutions. * Responsible for fundamental cash monitoring for the assigned clients, i.e. monitoring cash positions of clients and prepare cash projection reports. * To be responsible for daily activities, cash & trade reconciliation. * Preparing Portfolio Valuations, investment compliance reports or other reporting, as required. * To calculate the Net Asset Value (on a daily, weekly, monthly or other basis as agreed) and deliver service / reports to CPC/clients in accordance with requirement and timeline as agreed in Services Level Memorandum. * To ensure proper and accurate calculation and posting of management fee, expenses, performance fee…etc in accordance with Service Level Memorandum, and as appropriate the Fund Offering Memorandum. * Recording and disbursing dividends either by payment or re-investment. * Calculating and disbursing payments of fees to the investment manager/advisor, custodian, administrator and other service providers as required. * To ensure fund administration services fees are settled by the client on timely manner. * Communicate with CPC and other relevant parties on daily operational issues (under appropriate supervision of Senior/Manager) and regular services review. * To liaise with internal customers/stakeholders and senior team members to ensure completion of complex or exceptions-based process actions. * To ensure clear and smooth communication with Fund Accounting Team, Transfer Agency Team, Fund Compliance Team, Custody Team and other operations team for timely updating / maintenance of client records. * To support Assistant Manager/Manager/Senior Manager, handle and delivery assigned ad hoc project within the deadline. * Manage and avoid risks to clients, Bank / Group by ensuring prompt and accurate reporting to clients / management, timely rectification and / or monitoring of any discrepancies. * To provide accurate statistics relating to Key Risk Indicator (KRI) and Key Performance Indicator (KPI) to help measuring and meet division objectives. * To drive Process efficiency and initiatives * To conduct RCA and focus on reduction of repeated errors People and Talent * Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Risk Management * To ensure all control/operating procedure and documentations are properly followed. * To ensure compliance to all established procedures, regulations and the Group Guidelines. * To keep track of changes (internal and external) affecting Clients and communicate such changes along with impact analysis, on a pro-active basis, through newsflashes, market insights, operations guides and through other routine communication. Governance * In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * To deliver in class service in accordance with established procedures, regulations & laws to protect client interest and to exceed client expectations. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders * SSO Management team in HUB, Group and Country. Other Responsibilities * Embed Here for good and Group's brand and values in SSO, * Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. * To monitor if all the cut-offs have been met with. * To ensure that the DOI's are updated whenever procedures change. * To have control over pending instructions and follow up for the same. * To track / report and escalate errors and volumes on a daily basis. * To plan effective resourcing of staff to handle high volumes during peak time. * To ensure staff follow all control measures and implement any new control as required. * Compliance with the Departmental Operating Instructions manual and within the Timeliness and accuracy standards specified. * Upholding the Values of the Group and Company at all times * Continuous Improvement in Productivity to the standards prescribed for the Processes from time to time. * Compliance with all applicable Rules/ Regulations and Company and Group Policies. * Carry out all back-up related activities and support other sites and processes as and when suggested by line manager. * To manage risk and compliance in the processes and put in controls to maintain the same by maintaining low error rate. * Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager. * Carry out tasks and projects as required by the Line Manager from time to time. Adhere Group code of Conduct as specified in the Group policies. Strategy * Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group's business strategy and model appropriate to the role Business * Responsibilities related to the delivery of business and / or financial objectives, for example, Awareness and understanding of the wider business, economic and market environment in which the Group operates Processes * Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line, for example, Responsible for executing and supervising the Budget process. People & Talent * Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm Risk Management * Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them. For example -The ability to interpret the Group's financial information, identify key issues based on this information and put in place appropriate controls and measures. All responsibilities under the Risk Management Framework - both execution and supervisory - should be referenced, for example, Act as the [Process] risk control owner under the Group's Risk Management Framework (including relevant Operational Risk Framework ownership for [Liquidity] risk Governance * Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight. For example, Responsible for assessing the effectiveness of the Group's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Lead to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. * Serve as a Director of the Board * Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders * SSO Management team in Hub, Group and Country Skills and Experience * Spot Opportunities * Communication * Collaborate * Deliver Sustainably * Achieve Results * Solve Problems Qualifications * 5 to 7 years of relevant work experience in the following areas: * Good knowledge of fund administration services including fund valuation Mutual / Hedge funds and offshore private funds; * Good attention to detail with high levels of accuracy; * Ability to work independently with minimal supervision and able to handle variety of fast changing situations in terms of work pressure and clients' requirements; * Strong communication, client servicing and problem solving skills; * Excellent inter-personal and communication skills and the ability to adapt these to work with both external and internal clients; * The ability to adhere to established procedures but also to think proactively and to communicate suggested procedural changes About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Apply now Work Type: Hybrid Working Employment Type: Permanent Job Description: Key Responsibilities Strategy * Understands the strategies and priorities of the organization * Able to execute given actions that will contribute towards achieving business strategies Business * Ability to decide based on the available information in hand to recommend decisions. * Understanding the data points how it matches / breaches the rules. * Analysing transactions to bring out trends and patterns. * Identifying the key information required from other sources * Co-relate all the inputs, analysis and summarize the findings. * Able to analyse the trends and patterns in the unit (Volume, capacity, performances & errors) Processes Identify and eliminate process waste (excessive movement & transportation, wait time, defects, underutilized people/resources & non value-added processing steps). * To conduct process review to eliminate the non-value added processing steps * Review the process e2e and update in the share point for any further opportunity / defects in the process * Assess process health through key metrics * To perform periodical KCSA checks to ensure on process adherence * Analyses and remedies inefficiencies in processes * Ensure updated DOI's and end to end system / process manual on a regular basis * Advises on multiple processes and trains staff. * Instil in team the sense of urgency for change * Makes decisions on area of control and can identify issues that need to be escalated People & Talent * Understands human emotions and how it can affect performance at work. * Able to lead, motivate and develop a bigger team * Fully committed to team engagement * People Effectiveness & Management Skills which would inspire, motivate and engage team members to achieve higher performance * Successfully develops and retains talented individuals * Able to delegate effectively within the team ensuring development of subordinates * Ability to personally relate to each member of the team and be able to objectively evaluate performance - courageous to differentiate great performance from just good performance * Able to establish a culture for rewarding good performance and for taking effective action on poor performance. * Facilitates clear expectations and processes for teamwork, team roles and team talk Risk Management * Analyses, interprets and monitors operations risk and suggests mitigation techniques to reduce such risk * Check inherent risk of account opening and process in the operating environment and demonstrate support for the internal program through behaviour, presentations, and discussions * Able to identify early warning signals and to initiate remedial action. * Able to anticipate and detect fraud and take preventive measures keeping the global fraud environment in mind. * Establish prevention and detection internal controls with an end-to-end perspective (from transaction to customer), which address potential risks of inefficiency, ineffectiveness, fraud, abuse or mismanagement * Use of internal/external audit findings to further improve service excellence * Promote & enable a culture of audit readiness at all times in order to ensure no failed audits * Instructs others in the area of operations risk assessment and monitoring * To maintain independence in the conduct of KCSA i.e. not selecting and reviewing sample of self-performed transactions Governance * Ability to decide based on the available information in hand to recommend decisions. * Understanding the data points how it matches / breaches the rules. * Analysing transactions to bring out trends and patterns. * Identifying the key information required from other sources * Co-relate all the inputs, analysis and summarize the findings. * Able to analyse the trends and patterns in the unit (Volume, capacity, performances & errors) Regulatory & Business Conduct * Instils a strong internal and external customer mindset in the team by setting service quality standards. * Takes ownership of team goals in addition to their own * This is mandatory standard wording. Tailor wording in brackets, but do not remove. Key stakeholders * Able to put forth areas of concern and assistance required from Countries for improvement in operations * Understands concerns and needs of the stakeholders * Asses ones work and processes by their impact on stakeholder's concerns. * Being able to give confidence to stakeholders that their interests are protected. * In the event of any unforeseen incidents, proactively manage flow of information to stake holders and reassure with concrete steps that all in control Qualifications * People Management Skills * Stake Holder Management * Communication skills * Decision Making * Analytical skills Skills and Experience * Basic banking knowledge * Typing skills * Communication Skills Competencies Action Oriented Collaborates Manages Ambiguity Nimble Learning Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements Customer Focus About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Apply now Work Type: Office Working Employment Type: Permanent Job Description: Key Responsibilities Strategy * Ensuring alignment with country stakeholders on the development and execution of country specific strategic goals regarding Country Financial Regulatory Reporting (FRR). * Identifying and implementing best practices to enhance reporting efficiency and accuracy. Business * Understanding and articulating country specific regulatory requirements, FRR metrics computation and methodologies, and regulatory parameters and key drivers. * Understanding banking products and country specific business context and correlating these to local regulatory reporting. * Translating relevant local financial regulatory requirements into business and functional requirements and driving the discussion with country stakeholders across Finance, Treasury, Risk, Data, IT and the Business for ongoing compliance in local regulatory reporting. * Maintaining effective communication with stakeholders to understand their requirements and queries and provide necessary execution and consultation support. Processes * Ensuring accurate and timely submission of all required local regulatory returns to relevant senior stakeholders and/or regulatory authorities ( like RBI for India, MAS for Singapore and so on) , where appropriate. * Provide day-to-day delivery management to the team * Ensuring all queries for submitted reports are addressed within timelines including any ad hoc requirements in respect to processes managed. * Ensuring the operational efficiency, accuracy and completeness of the reports are monitored with appropriate KPIs. * Establishing robust governance and controls for the reporting process including the requirements to manage report quality and operational control. This includes expected data quality monitoring required in the reporting standards for regulatory reporting. * Continuously striving for process optimization to enhance production efficiency and reduce errors. * Leveraging technology and automation tools to streamline reporting processes. * Supporting the transition of changes into BAU effectively that is aligned with the Bank's regulatory and technology objectives. People & Talent * Train & manage an engaged a team of high performing individuals. Manage service delivery at the time of attritions with the supervision of team Head. * Motivate team to deliver a high degree of accuracy under pressure is important as during the reporting periods the team is required to meet tight deadlines * Building relationships to improve collaboration across country and GFS functions to resolve issues and implement changes for local regulatory reporting. Risk Management * Monitoring and ensuring that appropriate BAU and Change governance and controls are followed across all production and transformation activities. * Overseeing the maintenance of comprehensive documentation of reporting processes, standards and controls. * Coordinating with internal and external auditors to facilitate audits and reviews. * Identifying, monitoring and escalating as and when required key issues in the regulatory reporting process leading to material errors in regulatory returns. Governance * Monitor and ensure that appropriate Change governance is followed across all transformation initiatives. * Represent the function at the governance forums in place for tracking change initiatives and influence decisions in respect of the change backlog, prioritisation, choice of technology tools and the operating model. Leadership Qualities & Characteristics * Upholding high ethical standards and ensuring all reporting activities are conducted with integrity and transparency. * Promoting a culture of diversity and inclusivity, compliance and ethical behaviour within the team. * Inspiring proactive and innovative behaviours in the team to continuously improve performance and strive for excellence. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders * GPO/GPM, Capital & Liquidity & FRR * Country Regulatory Reporting - CFO, Financial Controller and Country Leads * Credit and Market Risk functions - Functional Heads and Leads * Technology and PSS - Head and Leads across PSS and Technology * Change Management - Head and Leads across Financial Regulatory Reporting Change Qualifications * Chartered Accountant (CA) / Cost Accountant (CWA) or its equivalent, MBA (Finance), MBA (Banking), or any Finance equivalent from an institute of Repute. * Minimum of 6 years preferably in Financial Regulatory Reporting, Financial Reporting ( based on IFRS ) * Strong knowledge of Financial Regulatory Reporting interpretation, IFRS regulations, Banking products & accounting, Product Control; Proficient in analytics to drive deep understanding of Financial statements of Banks ; Collaboration mindset; able to deliver solutions to improve BAU. Skills and Experience Specific Skill set: Technical * Understanding of the bank's products and services with specialisation in at least one of FM, CIB, or Treasury products * Local Financial Regulatory reporting experience * Financial Reporting skillsets. IFRS accounting & experience * Fundamental understanding of Financial Statements & Balance Sheet Management * Robust understanding of the Regulatory Framework & Taxonomy associated with Financial Regulatory Reporting * Conceptual knowhow of Balance Sheet Management metrics and its calculation methods - Liquidity, IRRBB, Capital may be beneficial. Soft Skills * Very good written and verbal communication skills * Ability to engage with senior stakeholders. * Excellent Interpersonal Communication * Strong Business Writing skills Technology orientation (what will give the candidate an edge) * Knowledge of Python * SQL Platforms * Knowhow in deploying AI and ML solutions to mechanise processes and achieve scale. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Apply now Work Type: Office Working Employment Type: Permanent Job Description: Strategy * Lead and maintain infrastructure under GFS Data Management portfolio. The responsibility will include development of a road map, data controls: recon & validations, data quality, agile delivery model, finance & treasury domain knowledge, Service Management plan, control changes and ensure continuous availability of the infrastructure to its stakeholder. Business * End to End ownership of the process and ensure that the processes are standardized; * Manage stakeholders for Service Assurance, Quality and risks; * Derive customer satisfaction by providing good quality output which is very efficient and effective; * Work towards overall relationship management across organization; * Focus on the exceptions & ensure necessary dispensations are in place; * Identified risks are communicated to the stake-holders; * Compliance to the Operational Policies (Ex: Financial Control Policy, Cross Border Recharge Policy, etc); * Understand and truly follow the Group Code of Conduct, Close Personal relationships to avoid conflict of Interest; * Completion of all the mandatory e-Learning before the scheduled due date; * Assurance of effective controls in place through KCSA / KRI / CST; * Periodically assess the process controls and fix any control weaknesses; * Analyse the Metrics data and convert them into an actionable item; * Capacity Planning; * Ensure that Key man risk is identified and eliminated; * Robust back up plan for all key positions who carry out critical process People & Talent * Manage and develop people at various grades and skill for efficient management of the infrastructure. * Skill and People Development * Good communication skill * Take suitable actions for engaging people and maintain a highly engaged team. Key Responsibilities Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Lead to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. * Serve as a Director of the Board * Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities * Embed Here for good and Group's brand and values in ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats). Skills and Experience * Data Profiling and Data Analytics * Data Governance * Technical and Architectural Knowledge * Financial governance, oversight and control frameworks. * Programme and Project Management Experience * Interpersonal, Influencing and Stakeholder Management * Business Process Re-engineering * Operating Model Design * Financial Process Documentation * Knowledge of Financial Institutions and Financial Products Qualifications * Academic degree from a well-recognised institution. Other qualifications: * Stakeholder Management. * Effective Communication. * Ability to work under pressure and adapt to Change quickly * Highly detailed and result oriented. * Understand Financial Reporting & related systems About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Apply now Work Type: Office Working Employment Type: Permanent Job Description: Key Responsibilities Strategy * The CIB Client Servicing transformation initiative aims to harness cutting-edge technology to drive operational efficiency, data transparency, and Client Servicing decision-making across our footprint to foster SCB's leadership. Business * Promote a user first culture, ensuring every interaction builds trust and confidence in the platform. * Implement clear triage and escalation pathways. * Support Client Servicing principles by driving efficiency, transparency, and accountability across the support ecosystem. * Use analytics from ticketing systems to identify recurring patterns and improve platform usability. Processes * Deliver the objectives by effectively collaborating with Product Owners, Business Analysts, Technology team and other stakeholders. * Collaborate with Squad Lead to understand the delivery plan and be well prepared for the delivery. * Build a closed loop learning system where escalations feed into updated SOPs, FAQs and automation opportunities. * Conduct regular governance reviews with Client Servicing Program Leaders to align process performance with business and Client Servicing reporting needs. * Provide clear and effective communication or updates to internal stakeholders. * Work closely with technology teams to drive investigation, resolution and / or remediation of issues. * Liaise with the Technology team on UVT/Sanity checks post the system implementations. People and Talent * Excellent written, communication and presentation skills; able to effectively engage, influence and manage senior business stakeholders. * Eye for detail and excellent problem solving and analytical skills, able to bring clarity and structure to areas of ambiguity. * Strong stakeholder management skills in handling wide ranging and senior stakeholders across segments/product areas. Risk Management * Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Governance * Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Key stakeholders * Product Owners * Client Servicing Technology * Client Servicing Architecture * FAST Change Managers * DDCP CXID * Global Process Owner - Coverage, Banking, WRB * CIB Coverage Chief of Staff * Product Owner - Product Enablement, Sales Enablement, Client Entity Enablement * Operational Risk - Coverage, Banking, WRB * CFCC Qualifications Education * Bachelor's Commerce Languages * English Skills and Experience * Platform * Problem Solving * Analytical Skills * Communication Skills * Knowledge of deal lifecycle and client management About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Apply now Work Type: Office Working Employment Type: Permanent Job Description: Key Responsibilities Strategy * The CIB Client Servicing transformation initiative aims to harness cutting-edge technology to drive operational efficiency, data transparency, and Client Servicing decision-making across our footprint to foster SCB's leadership. Business * Promote a user first culture, ensuring every interaction builds trust and confidence in the platform. * Implement clear triage and escalation pathways. * Support Client Servicing principles by driving efficiency, transparency, and accountability across the support ecosystem. * Use analytics from ticketing systems to identify recurring patterns and improve platform usability. Processes * Deliver the objectives by effectively collaborating with Product Owners, Business Analysts, Technology team and other stakeholders. * Collaborate with Squad Lead to understand the delivery plan and be well prepared for the delivery. * Build a closed loop learning system where escalations feed into updated SOPs, FAQs and automation opportunities. * Conduct regular governance reviews with Client Servicing Program Leaders to align process performance with business and Client Servicing reporting needs. * Provide clear and effective communication or updates to internal stakeholders. * Work closely with technology teams to drive investigation, resolution and / or remediation of issues. * Liaise with the Technology team on UVT/Sanity checks post the system implementations. People and Talent * Excellent written, communication and presentation skills; able to effectively engage, influence and manage senior business stakeholders. * Eye for detail and excellent problem solving and analytical skills, able to bring clarity and structure to areas of ambiguity. * Strong stakeholder management skills in handling wide ranging and senior stakeholders across segments/product areas. Risk Management * Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Governance * Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Key stakeholders * Product Owners * Client Servicing Technology * Client Servicing Architecture * FAST Change Managers * DDCP CXID * Global Process Owner - Coverage, Banking, WRB * CIB Coverage Chief of Staff * Product Owner - Product Enablement, Sales Enablement, Client Entity Enablement * Operational Risk - Coverage, Banking, WRB * CFCC Skills and Experience * Platform * Problem Solving * Analytical Skills * Communication Skills * Knowledge of deal lifecycle and client management Qualifications Education * Bachelor's Commerce Languages * English About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Apply now Work Type: Office Working Employment Type: Permanent * Providing guidance to direct reports, typically comprising first-line managers and supervisors. * Ensuring clarity around priorities and goals for the entire functional area. * Approving requests for a certain level of authority. * Ensure team members utilize consultative techniques for assessing process improvement opportunities within the organization through dialogue with operational * leaders and team members * Lead strategy to drive best practices for the Omni-channel customer analysis, insights, and development of testing strategies through both short term and long- * term data analytics * Use quantitative analysis to develop key hypotheses and considerations on customer engagement initiatives * Provide compilation of analysis and results in presentation format, complete with timely and actionable recommendations for implementation * Manage projects with strong technical and data driven components Work closely with the Campaign Management team on program setup and testing framework/tactics RESPONSIBILITIES Business WRB Processes SBIM - WRB Analytics Operations People & Talent Band 8A - Assistant Manager Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. * [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] * Serve as a Director of the Board of [insert name of entities] * Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Multiple stakeholder Other Responsibilities Embed Here for good and Group's brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] * Broad experience, across functional and technical areas, designing, developing and deploying large scale projects. * Proven experience in building high performance data analytics team. * Should have strong data understanding skills which helps multiple teams to support their requirements. * Ability to create and deliver effective client management * Define & implement resourcing strategy, involve in hiring of right talent. * Developing and executing long term strategy and implementation plan for scaling the business * Understanding the requirements from leadership and transforming into executable implementation plan * Should be able to drive, mentor and guide team larger team, should have team and people management experience. * Strong banking knowledge especially in retail and wealth segments. * Should be able to manage BAU team and should be hands-on when required to deliver critical & timebound projects. Skills and Experience R / SAS / Python / SQL Tableau / MicroStrategy Dataiku / Databricks Excellent numerical aptitude Ability to interpret complex data sets and extract insight Analytical technology and statistical tools Any other BI tools Qualifications * Expertise skill in creating Dossiers and Dashboards in MicroStrategy independently. * Expertise in Data analytics tools like Dataiku and languages like SQL/R/Python (working knowledge on any of the tools) * Good to have understanding of business intelligence platforms such as MicroStrategy, Power BI, Tableau etc. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Apply now Work Type: Office Working Employment Type: Permanent Job Description: Key Responsibilities Strategy * Responsible to manage Regulatory reporting function and its deliverables in accordance with Regulatory requirements and provider greater insights across all Liquidity metrics submitted to the stakeholders. * Work across Group, Country, Business and Change teams with an aim to improve accuracy of reporting and drive initiatives to optimize Liquidity and RWA thereby contributing to improve Group RoTE. Business * Strong functional content across Basel framework (Basel II, III and IV); Liquidity metrics computation and methodologies, with key drivers * Good understanding on Banking Products and able to co-relate to Risk Weighted Assets / Regulatory Reporting * Candidate must be familiar with the use of SQL to interrogate and extract the data for analysis. Understanding of Moody's reporting platforms is an advantage. SAS and/or Python knowledge is an added benefit. * Candidate must be familiar with regulatory requirements for data management - BCBS 239 and PRA requirements Processes * Ensure the operational efficiency, accuracy and completeness of the reports are monitored with appropriate KPIs. * Establish robust control and governance on the reporting process including the requirements to manage report quality and operational control. * This includes expected data quality monitoring required in the reporting standards for regulatory reporting. Continuously strive for process improvement with standardisation, simplification and automation. People & Talent * Collaborate with various teams to resolve Liquidity issues; transition changes into BAU efficiently that is aligned with the regulatory and bank's technology objectives. * Build relationships to improve collaboration across Change, Technology and Business teams to implement changes into Liquidity CoE Risk Management * Candidate needs to be able to articulate the Liquidity metrics and drive the discussion with Senior stakeholders across Finance, Risk, Treasury and Business to meet the requirements. * Provide Consultation/Support in dealing with business queries relating to Liquidity metrics, all other internal and external Liquidity regulatory reports Governance * Monitor and ensure that appropriate Change governance is followed across all transformation initiatives. * Represent the function at the governance forums in place for tracking change initiatives and influence decisions in respect of the change backlog, prioritisation, choice of technology tools and the operating model. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders * GPO/GPM, Liquidity * Group Regulatory Reporting - Head and Reporting Leads * Credit and Market Risk functions - Functional Heads and Leads * Liquidity Change Management - Head and Leads across Liquidity Change * Country Regulatory Reporting - CFO, Financial Controller and Country Leads * Partner within BSM Liquidity, GFS team and Stakeholders to Build domain expertise in the areas of Balance Sheet Management, Liquidity Risk Management, Interest Rate Risk Management, Fund Transfer Pricing, Benchmarking & Stress Test Data Framework, and the relevant policies, procedures, and practice guides, and regulatory reporting guidelines including Basel III. Qualifications * MBA (Fin) or master's in finance/accountancy/economics or affiliated subjects; Undergraduate degree in Science / Engineering / Commerce. * Chartered Accountants: Risk Management or related Professional Certification will be an added advantage. * Minimum of 14 years of Liquidity Regulatory Reporting. * Strong knowledge of Liquidity regulations and metrics; Proficient in analytics to drive deep understanding of Liquidity; Collaboration mindset; able to deliver solutions to improve BAU. Skills and Experience * Strong functional content across Basel framework (Basel II, III and IV); Capital metrics computation and methodologies, with key drivers * Good understanding on Banking Products and able to co-relate to Risk Weighted Assets / Regulatory Reporting * Candidate must be familiar with the use of SQL to interrogate and extract the data for analysis. * SAS and/or Python knowledge is an added benefit * Candidate must be familiar with regulatory requirements for data management - BCBS 239 and PRA requirements * Stakeholder engagement (across geographies) * People leadership and management * Technical skills like Advanced Excel (including macro) and Python / R * Knowledge on Balance Sheet Management systems like Moody's, Oracle, QRM About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Apply now Work Type: Office Working Employment Type: Permanent Job Description: * Quality Assurance (QA) represents the Second Line of Defence and provides independent assurance on Balance Sheet Substantiation submitted by the First Line Account Owners. * QA will review and challenge the quality of substantiations/reconciliations and aims to perform oversight through their reviews, to ensure satisfying the assertions of exist Key Responsibilities Assurance Testing & Sprint/Thematic Reviews * Perform Balance Sheet Assurance Reviews in alignment with the Framework to ensure compliance with relevant policies and financial controls * Identify key risks and control weaknesses, escalating issues and collaborate with CFO / Financial Controller / Head Finance / Business Head / Account Owner to agree on actionable mitigation plans / recommendations for resolution * Conduct Agile/Thematic Assurance Reviews to assess specific financial risk areas and evaluate process, control design and operational effectiveness Risk Mitigation * Clearly assess risks and their potential impact, ensuring they are effectively communicated with account owners and promptly addressed * Collaborate with key stakeholders to develop mitigation plans and action steps to resolve identified issues Risk Reporting & Escalation * Provide risk review outcome/ MIS to Risk forums (FORTM, FRC etc). * Ensure timely escalation of issues and follow up on agreed remedial actions to minimize financial and operational risks * Interact with Senior stakeholders in Finance on significant observations Process Improvement & Automation * Promote a culture of continuous improvement and Identify opportunities for process enhancements, implementing best practices within the unit * Work with the Process Improvement & Automation Team to develop and implement automation solutions for repetitive tasks and control monitoring Audit & Compliance Support * Support internal audit processes, ensuring compliance with financial control policies and regulatory requirements. * Assist in preparing audit deliverables, responding to audit queries, and implementing corrective actions based on audit findings. * Ensure that Financial Control Policies of the Bank are well understood and adhered while performing the reviews Stakeholder & Service Management * Monitor the quality of service, ensuring they meet agreed Service Level Agreements (SLAs) with internal stakeholders * Collaborate with stakeholders across Finance, Risk, and Compliance to strengthen financial governance and risk management. * Manage and support the team/peers, ensuring they have the necessary guidance to execute financial control policies effectively Strategy * Strong knowledge of accounting terminology and concepts and ability to apply the rules of accounting and double entry book-keeping in evaluating the Trial Balance Business * Demonstrates reasonable understanding of Financial Controls / Policy to be able to highlight issues involving Financial / Operational Risk * Ability to articulate risk commentaries and effective communication Processes * Highlights probable process improvement areas and any activities which may have a scope for enhanced review procedures * Demonstrates proficiency in MS Excel, PowerPoint and any ACL / CAAT tool will be an added advantage * Relate the tools with day-to-day task performed to recommend ways to minimize unwanted step and optimize business operations People & Talent * Builds strong relationship with internal customers, understands the best practices across geographies Risk Management * Does not accept status quo and finds better ways of doing things within the framework principles and policy guidelines Governance * Perform and deliver the activities under the Global Assurance Function for the region / countries assigned in GFS Global Assurance Unit Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Lead the QA team to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders * All the CFOs and in country finance teams * PSC for future migrations to GFS * Project teams & FMT working on global projects * Finance all other business units Qualifications Qualified Chartered Account with a minimum of 2 - 4 years of post-qualification experience in Finance, Audit, or similar area and University degree - Masters / MBA preferable in Finance or Accounting. People having work experience in banking/multinational companies / Big 4s are preferred Added advantage: * Ability to self-review, identify issues and investigate / escalate appropriately * Effective collaborative skills that contribute to positive working relationships with Finance/Business in country * High level of computer literacy and understanding of business computing environment Skills and Experience * Strong knowledge of accounting terminology and concepts and ability to apply the rules of accounting and double entry book-keeping in evaluating the Trial Balance * Demonstrates reasonable understanding of Financial Controls / Policy to be able to highlight issues involving Financial / Operational Risk * In-depth understanding of risk management and associated control requirements * Ability to articulate risk commentaries and effective communication * Confident and courageous to raise and escalate ideas or concerns in a professional and timely manner * Highlights probable process improvement areas and any activities which may have a scope for enhanced review procedures * Builds strong relationship with internal customers, understands the best practices across geographies * Does not accept status quo and finds better ways of doing things * Demonstrates proficiency in MS Excel and PowerPoint, Relates the tools with day-to-day task performed to recommend ways to minimize unwanted step and optimize business operations About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Hours: 40 Pay Details: $30.00 - $45.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the knowledge and experience to make decisions for day-to-day work on the teller line or platform. Depth & Scope: * Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience, and achievement of established performance goals * Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines * Leads the team in overseeing the most complex or diverse sales advice activities that entails complete multiple step processes that involve numerous systems, partners and complexity * Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations * Responsible for driving and reinforcing Advice activities/capability for the team through continued team observations, coaching, oversight, and communication ensuring the team is offering proactive advice by making product recommendations by highlighting product features and benefits based on Customer needs with more complex banking needs ultimately building Customer financial confidence; ensuring these activities are positively impacting Customer experience * Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment * Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution * Drives Advice Behaviors within the team by coaching and developing a team to deliver exceptional service by exceeding the needs of Customer expectations * Leads and coaches advisory team on advice giving strategies and overall product and services acumen * Establishes work direction and role ownership on delivering advice as well as achieving daily/quarterly/annual objectives * Delivers end to end advice to Customers by providing information and tools for financial management that help Customers achieve their goals, and provides real time insights * Contributes to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth * Actively participates in community events, promoting the TD Brand while servicing the needs of the community * Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization Education & Experience: * Undergraduate degree or equivalent experience * 2+ years experience working with customers and or sales in any capacity or equivalent * Supervisory or leadership experience preferred * Demonstrated ability to provide Legendary Customer Service * Strong verbal and written communication skills * Sales and Operational Management skills * Ability to manage competing priorities * Previous consumer and residential lending experience preferred * Proficient in Microsoft Office * Knowledge of banking products and services preferred * Demonstrated organization, interpersonal, communication and decision-making skills * Shows proficiency with expense management * Notary License (Preferred) * Must maintain an active registration status with NMLS upon hire(Nationwide Mortgage Licensing System and Registry) to be able to engage in conversations with customers about loan products, facilitates the application intake Customer Accountabilities: * Creates an environment where the team Interacts with Customers in a warm and engaging manner, actively listening, and asking clarifying questions * Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers, advice opportunities and referrals, to increase profitability and enable business growth * Establishes and supports strong partnership between colleagues that handle Customer day to day transactions and platform bankers/and partners for effective referrals * Leads and reinforces Customer service activities; Supporting Customers through challenging times and life events, demonstrating knowledge and financial expertise of products and services to help align the Customer to the best product/service to meet and exceed their needs * Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met * Acts as an escalation point for Customer problem resolution - identifies how to prevent the problem from happening and educates the Customer * Creates personal experiences by getting to know each Customer's needs to help turn their goals into reality * Understands and supports the Bank's Customer Service Strategy * Considers the impact of decisions on the well-being of TD, its Customers, and stakeholders * Provides the highest level of Customer service when dealing with internal partners, vendors, and Customers * Proactively adheres to professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements Shareholder Accountabilities: * Leads and drives operational compliance of all Store operations including teller and platform operations * Leads the team in completing day to day processes/transactions/activities and oversees completion and quality of work * Ensures the Store operates efficiently by adhering to the banks policies and procedures and by passing all audits * May perform daily store operation activities including account maintenance, wire transfers, store opening and closing, and cash management * Develops/leads Store in Operational Excellence plan * Vault Management, including Monthly Vault and drawer audits * Identifies and mitigates risk and proactively audits for adherence to compliance, policies and procedures and overall operational soundness of the Store * Understands and applies operating policies and procedures * Supports the timely and accurate completion of business processes and procedures * Escalates non-standard or high-risk transactions/activities as necessary * Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations * Supports and participates in process improvement opportunities * Ensures necessary due diligence to support the accuracy of all Customer transactions/activities * Proficiency, understanding, compliance with of the Bank Code of Conduct Employee/Team Accountabilities: * Leads and supports a high performing team; provides ongoing feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken * Leads, reinforces, and embeds TD's shared commitments * Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner * Ensures colleagues comply with all TDBFG policies, procedures, and guidelines of conduct (regarding Customer interactions, products, and services, etc.) * Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with partners and other teams * Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes * Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives * Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives * Acts as a brand champion for your business area/function and the bank, both internally and/or externally OCC Language: * This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007. * Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36. * Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007. * Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position. Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds -Continuous Sitting - Frequent Standing - Frequent Walking - Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Vienna, Virginia, United States of America **Hours:** 40 **Pay Details:** $30.00 - $45.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the knowledge and experience to make decisions for day-to-day work on the teller line or platform. **Depth & Scope:** + Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience, and achievement of established performance goals + Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines + Leads the team in overseeing the most complex or diverse sales advice activities that entails complete multiple step processes that involve numerous systems, partners and complexity + Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations + Responsible for driving and reinforcing Advice activities/capability for the team through continued team observations, coaching, oversight, and communication ensuring the team is offering proactive advice by making product recommendations by highlighting product features and benefits based on Customer needs with more complex banking needs ultimately building Customer financial confidence; ensuring these activities are positively impacting Customer experience + Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment + Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution + Drives Advice Behaviors within the team by coaching and developing a team to deliver exceptional service by exceeding the needs of Customer expectations + Leads and coaches advisory team on advice giving strategies and overall product and services acumen + Establishes work direction and role ownership on delivering advice as well as achieving daily/quarterly/annual objectives + Delivers end to end advice to Customers by providing information and tools for financial management that help Customers achieve their goals, and provides real time insights + Contributes to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth + Actively participates in community events, promoting the TD Brand while servicing the needs of the community + Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization **Education & Experience:** + Undergraduate degree or equivalent experience + 2+ years experience working with customers and or sales in any capacity or equivalent + Supervisory or leadership experience preferred + Demonstrated ability to provide Legendary Customer Service + Strong verbal and written communication skills + Sales and Operational Management skills + Ability to manage competing priorities + Previous consumer and residential lending experience preferred + Proficient in Microsoft Office + Knowledge of banking products and services preferred + Demonstrated organization, interpersonal, communication and decision-making skills + Shows proficiency with expense management + Notary License (Preferred) + Must maintain an active registration status with NMLS upon hire(Nationwide Mortgage Licensing System and Registry) to be able to engage in conversations with customers about loan products, facilitates the application intake **Customer Accountabilities:** + Creates an environment where the team Interacts with Customers in a warm and engaging manner, actively listening, and asking clarifying questions + Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers, advice opportunities and referrals, to increase profitability and enable business growth + Establishes and supports strong partnership between colleagues that handle Customer day to day transactions and platform bankers/and partners for effective referrals + Leads and reinforces Customer service activities; Supporting Customers through challenging times and life events, demonstrating knowledge and financial expertise of products and services to help align the Customer to the best product/service to meet and exceed their needs + Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met + Acts as an escalation point for Customer problem resolution - identifies how to prevent the problem from happening and educates the Customer + Creates personal experiences by getting to know each Customer's needs to help turn their goals into reality + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the well-being of TD, its Customers, and stakeholders + Provides the highest level of Customer service when dealing with internal partners, vendors, and Customers + Proactively adheres to professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements **Shareholder Accountabilities:** + Leads and drives operational compliance of all Store operations including teller and platform operations + Leads the team in completing day to day processes/transactions/activities and oversees completion and quality of work + Ensures the Store operates efficiently by adhering to the banks policies and procedures and by passing all audits + May perform daily store operation activities including account maintenance, wire transfers, store opening and closing, and cash management + Develops/leads Store in Operational Excellence plan + Vault Management, including Monthly Vault and drawer audits + Identifies and mitigates risk and proactively audits for adherence to compliance, policies and procedures and overall operational soundness of the Store + Understands and applies operating policies and procedures + Supports the timely and accurate completion of business processes and procedures + Escalates non-standard or high-risk transactions/activities as necessary + Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations + Supports and participates in process improvement opportunities + Ensures necessary due diligence to support the accuracy of all Customer transactions/activities + Proficiency, understanding, compliance with of the Bank Code of Conduct **Employee/Team Accountabilities:** + Leads and supports a high performing team; provides ongoing feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken + Leads, reinforces, and embeds TD's shared commitments + Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner + Ensures colleagues comply with all TDBFG policies, procedures, and guidelines of conduct (regarding Customer interactions, products, and services, etc.) + Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with partners and other teams + Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes + Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives + Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives + Acts as a brand champion for your business area/function and the bank, both internally and/or externally **OCC Language:** + This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007. + Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36. + Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007. + Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position. **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds -Continuous Sitting - Frequent Standing - Frequent Walking - Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Hours: 40 Pay Details: $30.00 - $45.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the knowledge and experience to make decisions for day-to-day work on the teller line or platform. Depth & Scope: * Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience, and achievement of established performance goals * Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines * Leads the team in overseeing the most complex or diverse sales advice activities that entails complete multiple step processes that involve numerous systems, partners and complexity * Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations * Responsible for driving and reinforcing Advice activities/capability for the team through continued team observations, coaching, oversight, and communication ensuring the team is offering proactive advice by making product recommendations by highlighting product features and benefits based on Customer needs with more complex banking needs ultimately building Customer financial confidence; ensuring these activities are positively impacting Customer experience * Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment * Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution * Drives Advice Behaviors within the team by coaching and developing a team to deliver exceptional service by exceeding the needs of Customer expectations * Leads and coaches advisory team on advice giving strategies and overall product and services acumen * Establishes work direction and role ownership on delivering advice as well as achieving daily/quarterly/annual objectives * Delivers end to end advice to Customers by providing information and tools for financial management that help Customers achieve their goals, and provides real time insights * Contributes to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth * Actively participates in community events, promoting the TD Brand while servicing the needs of the community * Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization Education & Experience: * Undergraduate degree or equivalent experience * 2+ years experience working with customers and or sales in any capacity or equivalent * Supervisory or leadership experience preferred * Demonstrated ability to provide Legendary Customer Service * Strong verbal and written communication skills * Sales and Operational Management skills * Ability to manage competing priorities * Previous consumer and residential lending experience preferred * Proficient in Microsoft Office * Knowledge of banking products and services preferred * Demonstrated organization, interpersonal, communication and decision-making skills * Shows proficiency with expense management * Notary License (Preferred) * Must maintain an active registration status with NMLS upon hire(Nationwide Mortgage Licensing System and Registry) to be able to engage in conversations with customers about loan products, facilitates the application intake Customer Accountabilities: * Creates an environment where the team Interacts with Customers in a warm and engaging manner, actively listening, and asking clarifying questions * Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers, advice opportunities and referrals, to increase profitability and enable business growth * Establishes and supports strong partnership between colleagues that handle Customer day to day transactions and platform bankers/and partners for effective referrals * Leads and reinforces Customer service activities; Supporting Customers through challenging times and life events, demonstrating knowledge and financial expertise of products and services to help align the Customer to the best product/service to meet and exceed their needs * Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met * Acts as an escalation point for Customer problem resolution - identifies how to prevent the problem from happening and educates the Customer * Creates personal experiences by getting to know each Customer's needs to help turn their goals into reality * Understands and supports the Bank's Customer Service Strategy * Considers the impact of decisions on the well-being of TD, its Customers, and stakeholders * Provides the highest level of Customer service when dealing with internal partners, vendors, and Customers * Proactively adheres to professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements Shareholder Accountabilities: * Leads and drives operational compliance of all Store operations including teller and platform operations * Leads the team in completing day to day processes/transactions/activities and oversees completion and quality of work * Ensures the Store operates efficiently by adhering to the banks policies and procedures and by passing all audits * May perform daily store operation activities including account maintenance, wire transfers, store opening and closing, and cash management * Develops/leads Store in Operational Excellence plan * Vault Management, including Monthly Vault and drawer audits * Identifies and mitigates risk and proactively audits for adherence to compliance, policies and procedures and overall operational soundness of the Store * Understands and applies operating policies and procedures * Supports the timely and accurate completion of business processes and procedures * Escalates non-standard or high-risk transactions/activities as necessary * Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations * Supports and participates in process improvement opportunities * Ensures necessary due diligence to support the accuracy of all Customer transactions/activities * Proficiency, understanding, compliance with of the Bank Code of Conduct Employee/Team Accountabilities: * Leads and supports a high performing team; provides ongoing feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken * Leads, reinforces, and embeds TD's shared commitments * Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner * Ensures colleagues comply with all TDBFG policies, procedures, and guidelines of conduct (regarding Customer interactions, products, and services, etc.) * Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with partners and other teams * Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes * Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives * Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives * Acts as a brand champion for your business area/function and the bank, both internally and/or externally OCC Language: * This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007. * Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36. * Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007. * Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position. Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds -Continuous Sitting - Frequent Standing - Frequent Walking - Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Hours: 40 Pay Details: $30.00 - $45.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the knowledge and experience to make decisions for day-to-day work on the teller line or platform. Depth & Scope: * Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience, and achievement of established performance goals * Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines * Leads the team in overseeing the most complex or diverse sales advice activities that entails complete multiple step processes that involve numerous systems, partners and complexity * Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations * Responsible for driving and reinforcing Advice activities/capability for the team through continued team observations, coaching, oversight, and communication ensuring the team is offering proactive advice by making product recommendations by highlighting product features and benefits based on Customer needs with more complex banking needs ultimately building Customer financial confidence; ensuring these activities are positively impacting Customer experience * Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment * Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution * Drives Advice Behaviors within the team by coaching and developing a team to deliver exceptional service by exceeding the needs of Customer expectations * Leads and coaches advisory team on advice giving strategies and overall product and services acumen * Establishes work direction and role ownership on delivering advice as well as achieving daily/quarterly/annual objectives * Delivers end to end advice to Customers by providing information and tools for financial management that help Customers achieve their goals, and provides real time insights * Contributes to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth * Actively participates in community events, promoting the TD Brand while servicing the needs of the community * Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization Education & Experience: * Undergraduate degree or equivalent experience * 2+ years experience working with customers and or sales in any capacity or equivalent * Supervisory or leadership experience preferred * Demonstrated ability to provide Legendary Customer Service * Strong verbal and written communication skills * Sales and Operational Management skills * Ability to manage competing priorities * Previous consumer and residential lending experience preferred * Proficient in Microsoft Office * Knowledge of banking products and services preferred * Demonstrated organization, interpersonal, communication and decision-making skills * Shows proficiency with expense management * Notary License (Preferred) * Must maintain an active registration status with NMLS upon hire(Nationwide Mortgage Licensing System and Registry) to be able to engage in conversations with customers about loan products, facilitates the application intake Customer Accountabilities: * Creates an environment where the team Interacts with Customers in a warm and engaging manner, actively listening, and asking clarifying questions * Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers, advice opportunities and referrals, to increase profitability and enable business growth * Establishes and supports strong partnership between colleagues that handle Customer day to day transactions and platform bankers/and partners for effective referrals * Leads and reinforces Customer service activities; Supporting Customers through challenging times and life events, demonstrating knowledge and financial expertise of products and services to help align the Customer to the best product/service to meet and exceed their needs * Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met * Acts as an escalation point for Customer problem resolution - identifies how to prevent the problem from happening and educates the Customer * Creates personal experiences by getting to know each Customer's needs to help turn their goals into reality * Understands and supports the Bank's Customer Service Strategy * Considers the impact of decisions on the well-being of TD, its Customers, and stakeholders * Provides the highest level of Customer service when dealing with internal partners, vendors, and Customers * Proactively adheres to professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements Shareholder Accountabilities: * Leads and drives operational compliance of all Store operations including teller and platform operations * Leads the team in completing day to day processes/transactions/activities and oversees completion and quality of work * Ensures the Store operates efficiently by adhering to the banks policies and procedures and by passing all audits * May perform daily store operation activities including account maintenance, wire transfers, store opening and closing, and cash management * Develops/leads Store in Operational Excellence plan * Vault Management, including Monthly Vault and drawer audits * Identifies and mitigates risk and proactively audits for adherence to compliance, policies and procedures and overall operational soundness of the Store * Understands and applies operating policies and procedures * Supports the timely and accurate completion of business processes and procedures * Escalates non-standard or high-risk transactions/activities as necessary * Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations * Supports and participates in process improvement opportunities * Ensures necessary due diligence to support the accuracy of all Customer transactions/activities * Proficiency, understanding, compliance with of the Bank Code of Conduct Employee/Team Accountabilities: * Leads and supports a high performing team; provides ongoing feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken * Leads, reinforces, and embeds TD's shared commitments * Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner * Ensures colleagues comply with all TDBFG policies, procedures, and guidelines of conduct (regarding Customer interactions, products, and services, etc.) * Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with partners and other teams * Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes * Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives * Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives * Acts as a brand champion for your business area/function and the bank, both internally and/or externally OCC Language: * This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007. * Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36. * Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007. * Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position. Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Frequent * Standing - Frequent * Walking - Frequent * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Occasional * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Manassas, Virginia, United States of America **Hours:** 40 **Pay Details:** $30.00 - $45.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and differentiating with a personalized, connected experience. This role can lead the Store with minimal direction and has the knowledge and experience to make decisions for day-to-day work on the teller line or platform. **Depth & Scope:** + Leads a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experience, and achievement of established performance goals + Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines + Leads the team in overseeing the most complex or diverse sales advice activities that entails complete multiple step processes that involve numerous systems, partners and complexity + Requires knowledge and understanding of financial concepts, a broad range of products, services and tools, business and process management acumen aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations + Responsible for driving and reinforcing Advice activities/capability for the team through continued team observations, coaching, oversight, and communication ensuring the team is offering proactive advice by making product recommendations by highlighting product features and benefits based on Customer needs with more complex banking needs ultimately building Customer financial confidence; ensuring these activities are positively impacting Customer experience + Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment + Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution + Drives Advice Behaviors within the team by coaching and developing a team to deliver exceptional service by exceeding the needs of Customer expectations + Leads and coaches advisory team on advice giving strategies and overall product and services acumen + Establishes work direction and role ownership on delivering advice as well as achieving daily/quarterly/annual objectives + Delivers end to end advice to Customers by providing information and tools for financial management that help Customers achieve their goals, and provides real time insights + Contributes to the achievement of business objectives by identifying advice opportunities and referrals, enabling business growth + Actively participates in community events, promoting the TD Brand while servicing the needs of the community + Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization **Education & Experience:** + Undergraduate degree or equivalent experience + 2+ years experience working with customers and or sales in any capacity or equivalent + Supervisory or leadership experience preferred + Demonstrated ability to provide Legendary Customer Service + Strong verbal and written communication skills + Sales and Operational Management skills + Ability to manage competing priorities + Previous consumer and residential lending experience preferred + Proficient in Microsoft Office + Knowledge of banking products and services preferred + Demonstrated organization, interpersonal, communication and decision-making skills + Shows proficiency with expense management + Notary License (Preferred) + Must maintain an active registration status with NMLS upon hire(Nationwide Mortgage Licensing System and Registry) to be able to engage in conversations with customers about loan products, facilitates the application intake **Customer Accountabilities:** + Creates an environment where the team Interacts with Customers in a warm and engaging manner, actively listening, and asking clarifying questions + Contributes to the achievement of business objectives by proactively attracting, acquiring and retaining Customers, advice opportunities and referrals, to increase profitability and enable business growth + Establishes and supports strong partnership between colleagues that handle Customer day to day transactions and platform bankers/and partners for effective referrals + Leads and reinforces Customer service activities; Supporting Customers through challenging times and life events, demonstrating knowledge and financial expertise of products and services to help align the Customer to the best product/service to meet and exceed their needs + Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met + Acts as an escalation point for Customer problem resolution - identifies how to prevent the problem from happening and educates the Customer + Creates personal experiences by getting to know each Customer's needs to help turn their goals into reality + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the well-being of TD, its Customers, and stakeholders + Provides the highest level of Customer service when dealing with internal partners, vendors, and Customers + Proactively adheres to professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements **Shareholder Accountabilities:** + Leads and drives operational compliance of all Store operations including teller and platform operations + Leads the team in completing day to day processes/transactions/activities and oversees completion and quality of work + Ensures the Store operates efficiently by adhering to the banks policies and procedures and by passing all audits + May perform daily store operation activities including account maintenance, wire transfers, store opening and closing, and cash management + Develops/leads Store in Operational Excellence plan + Vault Management, including Monthly Vault and drawer audits + Identifies and mitigates risk and proactively audits for adherence to compliance, policies and procedures and overall operational soundness of the Store + Understands and applies operating policies and procedures + Supports the timely and accurate completion of business processes and procedures + Escalates non-standard or high-risk transactions/activities as necessary + Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations + Supports and participates in process improvement opportunities + Ensures necessary due diligence to support the accuracy of all Customer transactions/activities + Proficiency, understanding, compliance with of the Bank Code of Conduct **Employee/Team Accountabilities:** + Leads and supports a high performing team; provides ongoing feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken + Leads, reinforces, and embeds TD's shared commitments + Contributes to the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner + Ensures colleagues comply with all TDBFG policies, procedures, and guidelines of conduct (regarding Customer interactions, products, and services, etc.) + Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with partners and other teams + Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes + Participates in the recruitment and selection process for all hires to ensure a highly diverse, qualified workforce to achieve business objectives + Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives + Acts as a brand champion for your business area/function and the bank, both internally and/or externally **OCC Language:** + This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007. + Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36. + Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007. + Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position. **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel - Occasional International Travel - Never Performing sedentary work - Continuous Performing multiple tasks - Continuous Operating standard office equipment - Continuous Responding quickly to sounds -Continuous Sitting - Frequent Standing - Frequent Walking - Frequent Moving safely in confined spaces - Occasional Lifting/Carrying (under 25 lbs.) - Occasional Lifting/Carrying (over 25 lbs.) - Occasional Squatting - Occasional Bending - Occasional Kneeling - Occasional Crawling - Occasional Climbing - Occasional Reaching overhead - Occasional Reaching forward - Occasional Pushing - Occasional Pulling - Occasional Twisting - Occasional Concentrating for long periods of time - Continuous Applying common sense to deal with problems involving standardized situations - Continuous Reading, writing and comprehending instructions - Continuous Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.