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  • Account Manager - Shipyard/Maritime

    TRW Resources 4.8company rating

    Norfolk, VA Job

    We have an exciting opportunity for an experienced Account Manager with a focus on shipyard safety of field employees and fostering strong client relationships with client hiring managers and company leaders. Qualified candidates for this role will possess knowledge of Shipboard/Shipyard work environments, strong employee relations skills, and the ability/desire to develop business within assigned key accounts. Due to our client's growth-centric culture, their employees have excellent opportunities for advancement within the company. There is a strong compensation package which includes a competitive base salary and incentive pay. You'll also receive a competitive benefits plan, paid time off, and other perks! Snapshot of a day-in-the-life.... Carry out frontline safety compliance, fostering strong relationships with hiring managers and providing support to on-site field employees. Conduct routine shipyard walks to ensure adherence to safety protocols, identify improvements, and perform safety surveys and audits. Manage injury response and reporting and lead the investigation process as needed. Coordinate and schedule required safety training and orientation. Liaise with vendors and customers to promote safety policies for shipboard installations and alterations the company and sub-contractors. Actively engage in internal and external safety and training programs. Engage daily with shipyard field associates and handle any issues as needed. Keys to success - job requirements... High School Diploma or equivalent qualification. Valid US Driver's License is required. Shipboard/Shipyard/Marine Experience: 1-2 years of experience in shipboard, shipyard, or marine environments. If this opportunity aligns with your experience and career aspirations, we'd love to hear from you! Please apply today for immediate consideration!
    $67k-112k yearly est. 15d ago
  • Territory Sales Representative

    Myers Tire Supply 4.1company rating

    Remote Job

    The field-based Commercial Sales Representative position is responsible for growing revenue and gross profit at accounts in an assigned market segment covering commercial segment facilities. This position is fully remote in the Columbia, or Charleston SC areas or Greater Augusta, GA and reports directly to the Sales Manager. Duties and Responsibilities Lead all sales and account/planning, forecasting, reporting efforts for assigned accounts Understand, assess, and anticipate customers' objectives, strategies, and requirements to identify and pursue sales opportunities Complete pre-call planning activities that allow for effective and efficient sales calls Acquire new customers to maximize growth Manage small accounts by engaging customer service or directing customer to online ordering Focus on strategic selling with mid and large size accounts, and sell programs, systems, and solutions Responsible for escalated customer service issue follow-up, but not the primary contact point for issue resolution Collaborate with Product Managers, Pricing & Inventory Analysts, Customer Service Reps and other Associates to present "product demos" and other training presentations to accomplish complete full solution selling for the customer. Call on existing and potential customers to introduce, demonstrate, sell and service company products. Implement and achieve monthly and yearly sales plan Provide customer training on company product lines Qualify potential customers Maintain expert level of knowledge of company products and competitive product lines Attend trade shows Complete expense reports and other administrative duties as assigned Provide field intelligence on competitive activity, changes in markets, distribution and pricing as well as input on customer preferences and product features Cost-effectively manage time and assets Maintain professional presence and poise Knowledge, Skills and Abilities Professional experience with B2B customers, including customer needs assessment, sales plan development, pipeline development and territory growth Valid driver's license with acceptable motor vehicle report (insurable) and clean driving record Ability to travel frequently throughout territory including overnight travel. Established relationships with end users and distributors preferred Competitive mindset and team oriented Experience with automotive related accounts: Dealership, Fleet, Auto Repair, etc Experience in developing new, innovative markets Requires strong business acumen, teamwork, collaboration, accountability, tenacity and communication skills An expert level of knowledge is required in: Sales, negotiation, and service Commercial Facilities & Processes Communication and interpersonal skills Organizational and technical skills Education and Experience Successful sales history with 2+ years outside sales experience High school diploma, college graduate preferred Disciplined and effective use of CRM Computer proficiency with Microsoft Office products Physical Requirements While performing the duties of this position, the employee is regularly required to sit and stand. The employee regularly is required to walk, climb, or balance. The employee is occasionally required to lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception. Ability to operate a motor vehicle and travel long distances. Compensation and Benefits Competitive base salary Tiered bonus plan, paid throughout the year Benefits after 30 days, including but not limited to, medical, dental, vision, life. 401k Vacation and Sick Pay Tuition reimbursement
    $21k-32k yearly est. 4d ago
  • Senior Insurance Fraud Litigation Associate

    Manning 2.6company rating

    Remote or Los Angeles, CA Job

    Mid-level to Senior-Level Qui Tam/ Insurance Fraud Litigation Associate Los Angeles, Orange County, San Diego and San Francisco Remote Work Flexibility Experience the freedom of working remotely for a portion of your workweek. Our infrastructure enables seamless communication, collaboration, and access to resources from anywhere. About the Company Manning Kass is a national civil litigation defense firm that stands out from the rest-every case and client matters. Established in 1994 with just sixteen attorneys, we have expanded over the past thirty years to more than 160 attorneys across seven offices. About the Role Manning Kass is seeking a Mid-level to Senior-Level Attorney for Qui Tam Litigation! We are looking for a dedicated Insurance Fraud Litigation Associate to join one of our California offices. The ideal candidate will have an experience managing Insurance Fraud claims and Racketeer Influenced and Corrupt Organizations (RICO) actions against individuals and corporations. You will play a pivotal role in the case development and prosecution of civil recovery actions. Represent clients in connection with first- and third-party fraudulent claims and insurance coverage matters. We seek candidates who are highly self-motivated, and interested in long-term professional growth. Responsibilities Manage discovery involving complex white-collar cases, including propounding and responding to discovery, as well as taking and defending depositions. Oversee a complex fraud litigation caseload and execute litigation strategies throughout all phases of the case. Develop and deliver arguments in complex insurance fraud matters. Maintain proactive communication with clients, offering detailed analyses. Represent clients in all stages of the litigation proceedings, such as hearings, motions, depositions, and mediations. Comprehensive review and evaluation of pleadings, motions, and other legal documents. Professional Development Opportunities We are committed to investing in our team's professional growth. Our distinctive "Manning Kass University" training program offers tailored education and development opportunities to help you thrive as a successful lawyer. Opportunity to mediate, arbitrate, and try cases while learning from the firm's experienced ABOTA trial attorneys. Requirements Juris Doctor (J.D.) degree. Membership in the California State Bar and in good standing. 4+ years of civil litigation experience. Strong critical thinking, interpersonal, and public speaking skills. Ability to negotiate, research, and communicate both verbally and in writing. Experience leading a team of associates and paralegals preferred. Ability to exercise common sense in complex situations. Adaptable and meticulous attention to detail. Must have excellent communication skills and the ability to interact with clients, businesses and legal teams. Compensation and Benefits Competitive salary range of $120,000 - $180,000, plus bonus. Compensation will be set based on experience and qualifications of the candidate. We offer a lucrative and generous bonus structure, allowing our associates to earn bonuses on a weekly, monthly, and quarterly basis.Comprehensive benefits package, including medical, dental, vision, disability, life, flexible spending account, and 401K. Pet insurance coverage. Referral program. A company culture that fosters career growth and opportunity. All applications will be treated with the utmost confidentiality.
    $120k-180k yearly 3d ago
  • Geologist Project Manager

    LVI Associates 4.2company rating

    Remote or Dallas, TX Job

    Position Overview: We are seeking a highly skilled and experienced Geologist Project Manager to join our dynamic team in Dallas, TX. The ideal candidate will hold a Professional Geologist (PG) certification and have a minimum of 5 years of relevant experience. This role involves managing geological projects, ensuring compliance with industry standards, and leading a team of geologists and technicians. Key Responsibilities: Oversee and manage geological projects from inception to completion. Conduct site assessments, soil and rock sampling, and geological mapping. Analyze geological data and prepare detailed reports. Ensure all projects comply with local, state, and federal regulations. Collaborate with clients, contractors, and regulatory agencies. Lead and mentor a team of geologists and technicians. Develop project budgets, timelines, and resource plans. Present findings and recommendations to stakeholders. Qualifications: Professional Geologist (PG) certification is required. Minimum of 5 years of experience in geological project management. Strong knowledge of geological principles, practices, and techniques. Excellent analytical and problem-solving skills. Proficient in geological software and tools. Strong communication and interpersonal skills. Ability to manage multiple projects simultaneously. Detail-oriented with strong organizational skills. Benefits: Competitive salary and performance-based bonuses. Comprehensive health, dental, and vision insurance. Retirement savings plan with company match. Professional development opportunities. Flexible work schedule and remote work options. If you are a dedicated and experienced geologist looking to take the next step in your career, we encourage you to apply for this exciting opportunity. Join our team and contribute to impactful geological projects in the Dallas area.
    $69k-108k yearly est. 2d ago
  • Windows Systems Administrator

    DMI 3.5company rating

    Fort Belvoir, VA Job

    DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at ************* About the Opportunity DMI, LLC is seeking a Windows Systems Administrator to join us. Duties and Responsibilities: Knowledgeable with Windows 2016/2019 OS virtual machines Ability to patch virtual machines with WSUS Ability to install and configure WSUS to patch virtual machines in an environment Experience with DoD STIGs to include Windows 2016, Active Directory, Forest, .Net Framework and IIS Ability to install and configure IIS for custom web applications Familiar with installing 3 rd party tools Knowledgeable on implementing SSL certificates in IIS Qualifications Required and Desired Skills/Certifications: Knowledgeable on how to establish an Active directory domain. Solid communication and writing skills Willingness to document processes and procedures. Active Secret clearance Active Security+ certification Active Windows Server certification Nice to Have Knowledgeable in migrating environments to the cloud Knowledgeable with installing/configuring 3 rd party tools such as SQL Server, Microsoft Biztalk, Tableau, IBM Cognos. Knowledgeable with VMWare How to access VCenter, hosts, and manage environment from Vcenter Knowledgeable with ACAS to include installation and setting up scan schedules Knowledgeable with Windows 2019 Min Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: No Physical requirement needed for this position. Location: Ft. Belvoir, Virginia Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. The following categories make up your DMI well-being: Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience. Development - Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development. Financial - Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee. Recognition - Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, and employee referral bonuses. Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options. Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.
    $62k-88k yearly est. 60d ago
  • Digital Marketing Project Specialist (1289)

    Hexagon 4.3company rating

    Remote or Virginia Job

    Responsibilities We are seeking a highly motivated and experienced Digital Marketing Project Manager to lead the successful execution of complex, signature digital projects. You will thrive in a fast-paced, matrixed environment, collaborating with cross-functional teams to deliver innovative and impactful digital experiences. This role requires a proven track record of successfully delivering projects on time and within budget, exceptional communication and interpersonal skills, and a deep understanding of digital project management methodologies. Remote (North America - US & Canada) • Lead & Deliver Signature Projects: Drive the successful execution of high-visibility digital projects, including website migrations, redesigns, and launches of new digital products/features. Ensure projects are delivered on time, within budget, and to the highest quality standards. Proactively identify and mitigate potential risks and roadblocks. • Matrixed Environment Leadership: Effectively navigate and lead cross-functional teams across departments (e.g., marketing, product, engineering, design) in a matrixed organization. Build strong relationships and foster collaboration among stakeholders. Influence decisions and drive consensus across diverse teams. • Strategic Planning & Execution: Define project scope, objectives, and success metrics. Develop and maintain detailed project plans, timelines, and budgets. Gather and document business requirements and user stories. Conduct thorough risk assessments and mitigation planning. • Communication & Stakeholder Management: Communicate project status, risks, and issues effectively to all stakeholders (e.g., executives, project sponsors, team members). Proactively manage stakeholder expectations and build strong relationships. Conduct regular project status meetings and deliver clear and concise reports. • Quality Assurance & Testing: Oversee quality assurance testing throughout the project lifecycle. Conduct thorough user acceptance testing before launch. Monitor website performance after launch and address any issues promptly Education / Qualifications • 5-8 years of experience in digital project management, with a proven track record of successfully delivering complex digital projects in a matrixed environment. • Demonstrated experience leading and delivering signature digital projects (e.g., website migrations, redesigns, new product launches). • Strong understanding of Agile and Waterfall project methodologies. • Experience with project management tools (e.g., Wrike, Jira, Asana, Monday.com). • Exceptional communication, presentation, and interpersonal skills with the ability to effectively communicate with and influence stakeholders at all levels. • Strong analytical and problem-solving skills with the ability to identify and resolve project challenges proactively. • Experience working with various CMS platforms (e.g., WordPress, Drupal, Sitecore). • Passion for delivering high-quality digital experiences. Technical Skills: • Proficiency in: Jira, Google Analytics, Google Search Console • Exposure to: Adobe Experience Manager (AEM), Sitecore, Drupal, WordPress, HTML, CSS, JavaScript Bonus Points: • Experience with accessibility and SEO best practices. • Experience with data visualization and reporting tools (e.g., Power BI, Tableau). Benefits: • Competitive salary and benefits package. • Remote work environment. • Opportunity to work with a talented and passionate team. • Opportunities for professional growth and development. #LI-PB1 #LI-Remote About Hexagon Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Hexagon's Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle. Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB. Why work for Hexagon? At Hexagon, if you can see it, you can do it. Hexagon's Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world. * In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with. Everyone is welcome At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome-as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.
    $56k-74k yearly est. 50d ago
  • Videographer/ Video Editor & Producer - Cox First Media

    Cox Enterprises 4.4company rating

    Remote or Dayton, OH Job

    Company Cox Enterprises Job Family Group Marketing Job Profile Lead Spot Production Specialist Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 5% of the time Work Shift Variable Compensation Hourly base pay rate is $25.58 - $38.37/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Cox First Media is looking for creative, innovative and experienced videography talent. The videographer/video editor and producer role is key in Cox First Media's drive to be the digital news and information leader in our market. This role drives our digital storytelling and audience growth through video, editing and creating finished content and publishing it to digital platforms and social media channels such as Instagram, TikTok, YouTube and Facebook. This role should be tapped into audience interest and the biggest digital opportunities of the day, using analytics and planned and trending editorial plans to maximize our multimedia content's reach across the market. They need to be highly collaborative with other staff, including photographers, videographers, and editorial and product staff. As part of their job, they will own analytics for our multimedia content, including setting benchmarks and sharing reports. They'll also work with other editorial and product staff on establishing workflows and best practices around video production, requiring someone with strong project and process management skills. The position is based in Dayton, Ohio. Cox First Media has a hybrid work environment. Cox First Media includes Dayton Daily News, Journal-News and the Springfield News-Sun. While this role is focused on Dayton Daily News, this position may be asked to do work that focuses on one of the other brands in Cox First Media, depending on organizational priorities, staffing and audience needs. Responsibilities * Edit short and longform video content for multiple outlets, including social media, YouTube, websites and other digital products * Evaluate raw footage and review shot lists and storyboards * Use software to enhance video footage, including adding captions and branding * Identify ways to improve and enhance footage * Implement effective storytelling techniques * Suggest and implement appropriate special effects and music additions * Collaborate with editorial team members * Coordinate with team members to build a multimedia editorial calendar with a goal to grow and engage digital audiences * Publish video content to a variety of platforms and channels, including websites, social media, and YouTube * Use analytics to measure video performance across all digital channels, using learnings to inform and tailor your work and to share best practices with staff Education/Experience Qualifications * High School Diploma/GED and 7 years' experience in a related field (film studies, production, video editing, visual effects, cinematography, etc). The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years' experience; or 9 years' experience in a related field Other Qualifications: * Relevant work experience focusing in the post-production process * Proficiency with video editing software, such as Adobe Final Cut Pro, Adobe Photoshop, Adobe After Effects, Adobe Premier, and Avid Media Composer * An advanced understanding of sound effects and special effects * Excellent time management skills and the ability to meet deadlines * Critical thinking and problem-solving talents * Communication skills that allow the editor to collaborate with other video production team members * Experience with digital video editing and motion graphics * Experience creating and publishing content to digital and social media channels * Understanding of analytics, including how to leverage learnings into content that engages our audiences Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $25.6-38.4 hourly 60d+ ago
  • Lead Logistics Concierge - Central Dispatch

    Cox Enterprises 4.4company rating

    Remote or Atlanta, GA Job

    Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Lead Customer Care Specialist Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 5% of the time Work Shift Day Compensation Hourly base pay rate is $23.65 - $35.48/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Flexible Work Option: Hybrid - Ability to work remotely part of the week Office Hours - 8-5p Eastern Since 1999, Central Dispatch has been the leader in safe and self-service auto transport. Originally built as a simple platform where shippers could securely contact carriers, we've now digitized every step of the process with tools and features that are now the industry standard. In 2015, we became part of Cox Automotive, giving our customers unmatched scale and resources to ship across the country with ease. Through it all, we've stayed true to our original mission - to help you move cars with convenience and confidence. What You Will Do * Provides advanced technical support, addressing issues from large CB customers and advising and consulting with team members to help address complex and difficult customer issues. * Ensures the highest level of support for problematic customer inquiries. * Resolves difficult and often unique customer questions and complaints. * Performs root cause analysis to determine underlying issues and ensure sustainable resolution. * Serves as liaison between customers, various departments and management. * Ensures that appropriate records, required reports and related administrative functions are accurate and up-to-date. * Works with management to understand trends and perform root cause analysis of recurring issues and problems. * Defines and leads the implementation of Customer Care continuous process improvement initiatives. * Monitors Customer Care trends and recurring issues, working with product, engineering and technical colleagues to recommend and support implementation of improvement initiatives. * Understands the necessity and value of accuracy and attention to detail. Demonstrates the ability to process information with high levels of accuracy. Utilizes specific approaches and tools for checking and cross-checking own and others' outputs. Develops and uses checklists to ensure information goes out error-free. Accurately gauges the impact and cost of errors, omissions and oversights. Learns from mistakes and applies lessons learned * Combines knowledge of business process improvement tools and techniques with the ability to understand, monitor, update or enhance existing business or work processes. Understands work process flow and intra- and cross-team interdependencies. Identifies, monitors, evaluates and recommends solutions to process bottlenecks. Documents types of process decisions and the potential impact of each decision. Develops cost-benefit analyses of recommended process changes. * Seeks to understand customers by actively gathering information to understand customers' circumstances, problems, expectations and needs. Identifies barriers that impact customer service and retention, communicating concerns and recommendations to others. Uses an understanding of the customer's needs and the organization's customer service practices to set priorities, make decisions and take actions that create a positive customer experience and prevent occurrence of service issues. Follows up to ensure intended actions are accomplished and results achieved. Tracks the customer experience and seeks improvement suggestions. * Knowledge and ability to create, implement, evaluate and/or enhance processes for effective internal control. Performs audit and/or similar testing to verify and ensure compliance with plans, policies and procedures proscribed by management and encapsulated in the company's standards. Ensures that company assets are safeguarded, that accounting and financial records are accurate and in accordance with the company's requirements. Ensures that all legal and regulatory obligations are adhered to. Participates in ongoing reviews that analyze compliance, appraise audit recommendations and tracks their implementation. * Knowledge of technology and its ability to improve work processes and results (e.g., enhance productivity, efficiency, collaboration, quality, or customer satisfaction). Uses technology to solve work-related problems, find new methods to enhance results, and create new business opportunities. Pursues opportunities to develop knowledge and experiments with emerging technology solutions that can help accomplish work goals. Keeps others informed about technology innovations. Serves as a resource to help others understand and anticipate the impact of technology on current processes, products, and services. * Acts in accordance with one's own values, standards and beliefs even when under pressure. Adheres to ethical and professional standards, regulations and organizational policies. Shares information about oneself with others, acknowledging strengths as well as vulnerabilities. * Accepts and celebrates differences, listens effectively, takes time to meet and interact with others. Not only provides constructive feedback but also solicits and accepts. Supports others in their work; helps address and respond to challenges, without removing responsibility. * Asks for others' ideas and builds on their ideas to reach mutually agreeable solutions. Seeks and respects alternative approaches and conflicting viewpoints to identify points of agreement. Empathizes with others concerns. * Establishes challenging goals that are designed to deliver exceptional business results. Tracks and broadcasts progress and accomplishments. Works tenaciously to overcome obstacles and meet or exceed goals. * Uses effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes. Emphasizes the importance of reaching agreement and the benefits of involving others. Engages with others to generate ideas and reach mutually agreeable solutions. Checks for common understanding, responsibilities, time frames and tracking methods. Offers time, support and resources. Who You Are Minimum * High school diploma/GED and 7 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years' experience; or 9 years' experience in a related field * Strong aptitude for process improvement * Advanced ability to collaborate cross functionally * The ability to build and maintain strong internal and external relationships * Strong Excel experience and ability to manipulate data * Ability to prioritize and manage multiple tasks * Must be able to work both independently and within a team setting Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $23.7-35.5 hourly 3d ago
  • Home Builder Relationship Consultant (Outside Sales)

    Phoenix Systems 3.3company rating

    Remote or North Charleston, SC Job

    Full-time Description Phoenix Systems is growing and we are looking for an experienced Business to Business and Business to Customer Outside Sales consultant to join our amazing team. The Outside Sales Consultant will leverage his/her sales experience by using a consultative sales approach to partner with builders and end user customers, build relationships, grow profitable sales, and develop new business. This position will be responsible to hunt for new business in the residential, custom, and commercial spaces. This role is essential in managing and cultivating new and existing relationships between Phoenix Systems and home builders. Candidates should be self-motivated, personable and of good character. You should be passionate about consumer electronics, security systems, home automation, and all about providing world class service to our high-end clients. Requirements Essential Duties and Responsibilities: Hunt and onboard new regional custom builders and end user customer accounts Sell security, home automation & monitoring solutions Acquire new customers via company provided leads and prospecting new security clients Set up new builder accounts and handoff to our builder development team for finalization Maintain strong relationships with home builder partners, serving as the primary point of contact Local travel within assigned territory needed to represent the company and achieve assigned sales goals Prepare and present professional sales presentations to prospective clients Responsible for writing contracts for customer orders Resolves customer complaints and inquiries Maintain high level of product knowledge, including but not limited to: current product features and specifications, market and industry trends, and promotions and services within the industry Perform other duties as assigned. Qualifications and Education Requirements: 2+ years of outside sales customer experience 2+ years of Business to Business sales experience preferred Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Excellent computer proficiency (MS Office - Word, Excel, and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Must be a self-starter, driven, and goal oriented Must be able to clear a background check and drug screening High school diploma or GED required Associate degree preferred Other Skills/Abilities: Home builder industry experience preferred Prior low voltage experience preferred Prior alarm security sales experience preferred Prospecting skills Persuasion, negotiation, and closing skills Familiarity with different sales techniques High degree of initiative Self-motivated and driven Physical Requirements: While performing the duties of this job, the employee is regularly required to stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone. Work Environment: Remote work with local travel required by vehicle Moderate noise level Benefits: Paid Time Off Program - Start accruing PTO your first week! Eight Paid Company Designated Holidays 401(k) w/company match Health, Dental and Vision Insurance options that start the 1st of the month after 60 days of employment Short Term Disability Options Long Term Disability Options Employee Assistance Program Life Insurance Options Employee Discount Free Alarm Monitoring Positive work culture with opportunities for advancement and growth Salary Description Base salary of $52,000/year plus commission
    $52k yearly 8d ago
  • COST ESTIMATING & PROGRAM CONTROL

    Auria 3.9company rating

    Remote Job

    Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 3,900 people worldwide.We are currently searching for Cost Estimating & Program Control to join our team in México. This position will be responsible for all aspects of Cost Estimating and Program Controlling from Advanced Quotes through Program Hand-off for floor production. KEY RESPONSIBILITIES Key partner to the Advance Quote team and Program Management team Business partner to Program Management team and plant operations on key performance indicators Work with sales, engineering, purchasing, and operations teams to ensure timely and accurate response to customers' RFQs Accountable for timely and accurate business case support Tracking financial performance from Cradle to Grave to ensure the business have high visibility at any time during its life prior to plant Hand-off Maintain cost cards, APR's, & cost walks on post-award programs. Calculate cost impact of engineering change requests. Analyze and monitor business cases and provide management teams with financial walks for various level of reviews. Be the go-to-person for specific programs Drive appropriate actions to be taken in a timely manner by promoting financial awareness in the business among all functions Strong engineering or manufacturing sense to challenge continuous improvements in productivity and cost/investment optimization Provide business plan (APR) and analysis for all program capital appropriation request (PAR) Direct the preparation of annual budget and long range plans for the in-charge programs Learn all aspects of Facton. This should include maintaining master files, BOM, costing, investments, setting sell prices, developing APR's, and performing overall sensitivity analysis. Collaborate with plants on capacity, efficiency, cycle times and manning. Coordinate cost reviews with plant management and all key team members. Maintain costing database including raw materials, purchased parts, labor/burden rates, CAPX, tooling, etc. MINIMUM QUALIFICATIONS Bachelor's Degree in Engineering or Auto Industry related majors. 3+ years of experience in costing or product engineering or program controlling. 3+ years of experience working in a manufacturing operation. Either Textiles or Automotive. Strong Microsoft Office Skills. Excel, PowerPoint. Power BI would be preferred. Experience with Facton, preferred. Experience with ERP systems. Plex & QAD. Knowledge of master files & part / product structure. Excellent communication skills, both oral and written; strong analytical and quantitative skills; ability to rapidly assimilate knowledge of processes and systems. Strong organizational and time management skills; ability to manage multiple assignments and projects with varying deadlines. Quick learner, proactive, great resilient. Excellent English and high flexibility on working hours What you will gain as a part of the Auria Team: Competitive salary Benefits and perks above the law Professional developments Healthy work environment
    $56k-87k yearly est. 11d ago
  • Product Design Office- Historical Services Intern- Summer 2025

    FCA Us LLC 4.2company rating

    Remote or Auburn Hills, MI Job

    INTERNSHIP FORMAT In-Person: The format for this internship will be in-person, where the intern will be required to work on-site at the Conner Center in Detroit, Michigan. This intern may be eligible for housing assistance per company policy. When: May 19 - August 8, 2025 Where: All internships are in the United States. Even remote work assignments must be completed within the United States Transportation: Interns are responsible for getting to and from work daily. Stellantis does not provide transportation to interns STELLANTIS INTERNSHIP PROGRAM HIGHLIGHTS The Stellantis Internship Program offers a unique opportunity for highly motivated, innovative, and inspired individuals to work on challenging assignments where contribution, teamwork and communication are vital to the success of the organization. As a leading-edge company, we provide real world challenges and rewarding intern experiences to candidates from a variety of colleges and universities while providing a competitive salary. Interns will be assigned to a department based on the candidate's background and skill set. The assignments are project-oriented, meaningful to the department and allow the intern to provide valuable contributions. Interns experience a sense of personal accomplishment and learn about the corporate business culture through work assignments, structured activities, and exclusive intern networking events. Interns that demonstrate outstanding qualities may be invited back for a return internship the following summer or may be considered for full-time positions. Internship Benefits: Exposure to cutting-edge projects and technologies Collaborative work environment Mentorship from experienced professionals Networking opportunities with peers and leaders Skill development workshops and training sessions Paid US holidays Stellantis Employee Advantage Vehicle Discount Program Eligible interns may be able to participate in the Company Vehicle Employee Lease Program DEPARTMENT DETAILS The position at Stellantis Historical Services will expose the intern to various aspects of growing and maintaining all aspects of a corporate historical operation. The candidate will be involved in the corporate archives as well as being exposed to the various functions of running a historical vehicle fleet.8 Interns will assist archives personnel in researching and answering requests for historical information, assist with identifying, organizing and filing incoming historical materials. Expanding the digital inventory of historical properties. Assisting with group tours of the vehicle display. STELLANTIS DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP (e.g., H-1B, TN, STEM OPT, F-1, etc.) FOR THIS ROLE. IF YOU WILL REQUIRE SPONSORSHIP NOW OR IN THE FUTURE IN ORDER TO WORK IN THIS POSITION, PLEASE DO NOT APPLY. Location(s) 1000 Chrysler Drive, Auburn Hills, Michigan 48326 Requirements BASIC QUALIFICATIONS Currently pursuing an Associate's degree or higher in Automotive Technology or related field Able to work 40 hours per week during the internship PREFERRED QUALIFICATIONS Completion of sophomore year or higher at an accredited university by the Summer of 2025 GPA of 3.0 or higher (based on a 4.0 scale) Exceptional design intuition, with strong presentation and design communication skills Proficient in using Microsoft Office and Google Suite Strong interest in the automotive industry and new technologies Strong written and verbal communication skills Creative and innovative thinking Employment Type Internship At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
    $85k-108k yearly est. 13d ago
  • Manager, Administrative Operations, (AJC)

    Cox Enterprises 4.4company rating

    Remote or Atlanta, GA Job

    Company Cox Enterprises Job Family Group Business Operations Job Profile Operations Management Manager Management Level Manager - Non People Leader Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $90,100.00 - $150,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description At The Atlanta Journal-Constitution (AJC), our mission is to be the most essential and engaging source of news for the people of Atlanta, Georgia and the South. As we transition from a historic daily newspaper to a dynamic modern media company, we are seeking a talented Manager, Administrative Operations to join our team. The AJC believes that when you cover the South, you uncover the nation. It's a belief that's produced award-winning journalism, elevated our community, and captured the substance and soul of our hometown. If you're ready to make headlines with your talent and drive, we want you on our team. Apply now and be a part of the next chapter in the AJC's transformation. The Manager will report to the Director of Administrative Operations and will work with the Director to build and maintain operational processes. The Manager of Administrative Operations will oversee a host of critical internal responsibilities including: * Providing operational management across broad areas of the company. * Providing end-to-end project management of critical, complex initiatives. * Analyzing, planning, solutioning and recommending enhancements to operational processes the drive effectiveness and efficiency * Developing plans to monitor personnel and financial aspects of all operational efforts * Working across all AJC functions and in lockstep with Finance, People Solutions and the broader Operations team. * Leading cross functional teams across operational processes from start to finish. * Engaging with other process-oriented teams to drive clarity, reduce risk, and build speed around initiatives. * Creating frameworks and documentation, gathering documentation and managing document storage solutions to drive continuity, redundancy, clarity and efficiency across all operational processes, * Leveraging business tools to promote efficiency and transparency to process. The Manager will own and manage Administrative Operations' programs from inception to completion, with accountability for the successful implementation of these initiatives. Initial projects in scope include leadership of Vendors and Contracts/Agreements and Non-Employee Resource Processes. Specifics include: * Oversight of Vendors and Contracts/Agreements * Manage vendor contracts by implementing processes for securing vendors, overseeing contract review processes, executing on integrating their services and providing regular status updates for our 100+ vendor contracts. * Create and lead processes to expertly and efficiently onboard vendors through existing Cox protocols and AJC processes. * Establish a process for review and management of vendor contracts, implementing process improvements as key learnings develop. * Lead conversations with leadership team to drive decision making * Engage with Legal and Finance teams to identify areas of dependency and risk, escalating to leadership when necessary. * Establish and maintain relationships with stakeholders, clearly communicating process status and outcomes to manage expectations. * Centralize documentation and reporting around vendor statuses to produce clear, accessible outputs for immediate visibility into the business, managing reviews and issues, escalating as needed. * Non-Employee Resource Process Management * Lead process to secure and manage non-employee resources for 300+ contractors and freelancers. Create and lead processes to expertly track our successes and shortfalls in utilizing these resources, ensuring proper classification and documentation within our databases. * Ensure backend non-employee onboarding processes are created and maintained so workers are supported and integrated seamlessly into operations led by business leaders and functional partners * Serve as internal subject matter expert and resource on how employees can navigate multiple types of resources across the AJC and Cox. * Evaluate AJC policies and practices as it pertains to these efforts, and in some cases, working with leadership teams to define and document new policies. The Atlanta Journal-Constitution serves a growing, vibrant, and diverse metro area in one of the country's most influential states, both politically and culturally. If you believe in the power of journalism to shape a better society, and you want to join a mission-driven team, please apply. Please note: This person must be based in Atlanta, GA. Qualifications: * Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field. * Experience managing a complex organization's operations * Experience with databases and project management software * Designing and implementing operational process from start to finish * Proven success in establishing and improving operational processes in a cross-functional environment * Experience managing financial and personnel aspects of operational projects * Experience with complex project management * Demonstrated leadership making recommendations on operational process improvement that drive efficiency and decrease complexity * Experience with managing vendors and/or non-employee resources * Highly organized and process-oriented, meticulous with a keen eye for detail * Excellent communication and interpersonal skills * Ability to adapt to, prioritize, and handle multiple responsibilities all at once * Self-motivated individual who can perform well within tight deadlines and work in a fast paced, high-pressure environment * Strong critical thinker who can confidently challenge colleagues and express skepticism when appropriate * In-depth knowledge of journalistic ethics and best practices * Strong collaboration and sound judgement skills Preferred Experience in one or more of the following: * News and/or journalistic environment * Breaking news environment * Understanding of journalism industry and domestic and international news, pop culture, tech and politics Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that's driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $39k-53k yearly est. 19d ago
  • Field Application Engineer, China

    FRI Holding Company LLC 4.4company rating

    Remote Job

    Are you an enthusiastic, talented, and experienced Field Application Engineer with a passion for helping customers solve complex technical problems? Are you interested in the opportunity to grow a customer base of innovative engineers and develop business in the booming Automotive space? If you love to travel, work with customers, and like the opportunity to tackle tough technology problems, this is your role! RTI is seeking someone that will help support our Automotive customers in the China territory. You will be working closely with the Account Manager in the region to help increase sales for our technical products. Check this blog out that details what an FAE does at RTI! ✨ What You'll Do / Responsibilities Achieving Annual Sales Quota: Create compelling presentations that convey RTI technology value & benefits to prospects Organize and execute detailed Proof-of-Concept engagements and build compelling software demos using RTI products Conduct research and interviews with prospects to have a clear understanding of how our product can help their business objectives Supporting our secondary markets (E.g. Healthcare, Industrial Automation) with the above when there are opportunities Achieving customer satisfaction: Work closely with internal teams to coordinate resources to resolve customer's pre-sales technical blockers and to respond to RFPs Coordinate and document customer technical requirements with Product Management for continuing product evolution for Mainland China market requirements Increasing the sales pipeline: Work closely with Account management to develop sales strategies Periodically create technical articles for publication showing RTI Technology and Business value Attend tradeshows and events to give presentations and man booths to raise awareness about our product 🎯 What We're Looking For / Requirements Ability to Travel (~20-50%) and on-site work is required to achieve job objectives 5+ years in Automotive Industry in a technical role (including, for example, experience with the AUTOSAR Classic Platform and various types of In-Vehicle Networking) Strong understanding of OS (E.g. Threading, etc) and networking concepts (E.g. UDP, Multicast, OSI Layer switching, routing, VLANs) C/C++ development expertise and understanding of SDLC processes Excellent presentation skills, coupled with excellent oral and written communication skills Ability to communicate to internal stakeholders in English Experience designing a high-level technical solution/architecture based on customer requirements Experience working in a customer facing role Don't meet every single requirement? At RTI, we are dedicated to building a diverse, inclusive, and authentic workplace so if you're excited about this role but your past experience doesn't perfectly align with all qualifications in the job description, we encourage you to apply anyway! You may be just the right candidate for this or another one of our open roles. Learn more about RTI's Diversity initiatives here ! 💎 Nice To Have / Preferred Skills Experience in automotive communication middleware, e.g., DDS, SOME/IP, etc BS or higher in technical field, MS preferred Strong understanding of messaging and communication patterns Expertise in a specific Automotive Domain (E.g. AD/ADAS, Infotainment etc) Embedded system experience (Software Development, Debugging etc) Python/Java/.NET development expertise Knowledge about Hypervisors, Virtualization Knowledge about Cloud-Native architecture (Containers, Web Services etc) Knowledge about current trends in the Automotive Industry 🌟 What We Offer You Flexible working schedule Remote working + Home Office Stipend to cover the costs of working from home Flexible Paid Time Off + “Real Vacation Bonus,” an additional bonus for taking more than 1-week of uninterrupted vacation Annual bonus based on individual and company performance + other prizes and awards We recognize employees for their achievements, offer great opportunities for career growth and development, and provide the tools they need to succeed Housing Provident Fund (Statutory) Supplementary Housing Provident Fund Allowance Medical Health with Cigna 💙 How is life at RTI We have been certified as a Great Place to Work for six consecutive years both in Spain and the US. In addition, we were listed as one of the Best Companies for Women to Advance. We live and work by our core values, which emphasize excellence, teamwork, and reaching your potential. Our motto is “Enjoy the journey,” above all we must enjoy what we do and have fun at work. At RTI, you will work in a positive, supportive, diverse environment with a team that truly cares about you. We are defined by our “Working as One” culture and truly care about team's interaction. That is why we plan trips for teams to get together in person, enjoy fun team-building activities and events, and feel more connected. 🌍 What We Do / About RTI Real-Time Innovations (RTI) is the largest software framework provider for smart machines and real-world systems. Our software runs the largest power plants on the continent, connects perception to control in over 200 autonomous vehicles, drives the new generation of medical robotics, controls hyperloop and flying cars, and provides 24x7 medical intelligence to hospital patients and emergency victims. We are the best positioned small company in the world to create the very real future of intelligent, distributed systems. RTI truly makes the world run better in many ways! RTI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.
    $87k-121k yearly est. 11d ago
  • Guest Experience Coordinator - 4 Day Work Week

    Richmond Ford 4.5company rating

    Glen Allen, VA Job

    Guest Experience Coordinator Richmond Ford Auto Group Richmond, VA Why work at Richmond Ford: Current Schedule is 4/10 work week. We are Closed on Sundays Top performing automotive Customer Advocate Group in the entire nation Awarded “Dealer of The Year” by Time Magazine Voted “Best Place to Work” by the Richmond Times Dispatch based on employee feedback two years in a row Family-owned organization that promotes within. For example, 18 out of the current 26 managers have moved up from their starting position. On-site training that includes phone skills and product knowledge 401k program with company matching Annual employee outings to include family members During the peak of Covid, not a single employee was let go. Not to mention, the owner helped the employees get through those hard times as much as possible. Discounts on vehicles, parts, and service Strong support from Management and the Sales Force Richmond Ford is a sponsor for the Children’s Hospital of Richmond, Walk to End Alzheimer’s, Susan G. Komen, and MADD Current Manager started in this department Who we are looking for: Great Customer Service Skills Highly motivated individual Outgoing and eager to learn Looking to add someone immediately but willing to wait for the right candidate Detail-oriented, independently driven addition to our team that handles over 1,000 customers per month We assist customers that reach out to us. This is not a cold-calling situation. Customer advocate Meet Your Hiring Manager: Hiring Manager's Linked-In Profile Compensation: ($44,000-$56,000 annually) Our newest team members are on track to make about $44,000 for their first year. Whereas, the team members that are more established, are on track to make closer to 52,000 a year, with the possibility of making closer to $56,000 per year. $14/hour Commission ($21 per shown appointment, $11 per sold appointment) Bonus Structures each month based on number of set appointments, show percentage, and number of confirmed appointments. Annual commission raise based on an average show percentage of 75% or greater. Career growth. At least 6 people have started in this department and have since been promoted to higher positions. What does a normal day look like? Weekday Shifts Morning: 8:00 am – 6:00 pm, Mid: 9:00 am - 7:00 pm, Afternoon: 10:00 am – 8:00 pm Arrive at 8:00 am to answer overnight and morning inquiries with a text and email for all three locations At 9:00 am, call overnight and morning inquiries Throughout the day, you will receive inbound calls and inquiries that will need to be contacted After overnight and morning inquiries have been called, texted, and emailed, daily follow-up starts You will go through your previous customers who have yet to set an appointment to understand their wants and needs Every other Saturday (8:30 am – 6:00 pm) Closed Sundays Monthly Team Meetings with challenges that include prizes based on performance Job Requirements/What makes our team successful? Hospitality experience preferred (hotel, restaurant workers, recent graduates, we are looking for you!) Committed to customer service and satisfaction Enthusiastic work ethic Team Player Attention to detail and ability to multi-task Professional in personal appearance and attitude Excellent oral and written communication skills with the ability to read and comprehend instructions and information Available for full-time employment including evenings and weekends Authorized to work in the USA Able to pass background checks, drug testing, and have a valid, clean Virginia driver’s license How you will make a difference at Richmond Ford: Working in the GEC department at Richmond Ford is all about taking care of the customer. We are first and foremost, customer advocates. We do everything in our power to ensure the customer is taken care of throughout their entire experience. Not only will you be able to help each customer, but you will build rapport and create long-lasting relationships. Interview Process: Application Pre-Screen Survey Phone Interview In-person Interview Personality Assessment Background Check Driving Record Assessment Drug Screening We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $44k-56k yearly 13d ago
  • P3 Aircraft Avionics Technician Subject Matter Expert (SME)

    Mag 4.6company rating

    Fairfax, VA Job

    MAG Aerospace is bidding on a Customs and Border Patrol (CBP) effort and contingently hiring for multiple well experienced P3 Aircraft Avionics Technician Subject Matter Experts (SMEs). NAS Cecil Field - Jacksonville, Florida NAS Corpus Christi, Texas This position shall possess experience providing technical support of the current systems listed below in areas of all avionics and tactical sensors. **Essential Duties and Responsibilities** **Duties of this position will include the knowledge, skills and abilities (KSAs) of the following P3 Aircraft systems:** ADC 80, ADC 3000/4000 air data systems. Aircraft Internal Communications (AIC) 29. ACSS T2CAS IFF transponder, terrain and ground proximity warning system. AN/UYQ 70 Mission System, Display System. APG 66V5 (Version 5) Custom Built Intercept Radar. APX-72 (Airborne Pulse Coded) Transponder. ARC 210, UHF/VHF communications systems: RT 1747D RT 1851C DHC - 8 CCI Radios (SATCOM Capable) ARC 210, RT 1824(c) SATCOM, HQ, and UHF/VHF integration. Communication Security Equipment COMSEC: CZY-10 DTD with common tier III Embedded CTIC Emulators (KY-58, KG-84 a/c, KYV-S) 4 TRANSEC KGV-11 KG-84 KIK-20 SDS with common tier III KY-58 COTHEN, Cellular Over-the-Horizon Enforcement Network. DAMA SATCOM, 25k and 5K. EMS SATCOM High Speed Data, 128 and 400 Systems (installation and navigation). Flexcom II System FMU-900, CMC flight management/navigation systems. FSI Star Safire II, Electro-optic surveillance system. LTN-92 inertial navigation systems. Repair RPM/Phase Angle Units SeaVue technical support. Rockwell Collins Communication Controller Display Unit 822-0026-001, utilizing software load P3CUST-30001-001A. RT-859 IFF Interrogator (as part of the APG63) TPX-54 (Transmitter, Pulsed, coded) IFF interrogator (as part of the APS145 and APG66) TWR-850 Rockwell turbulence, weather Radar. TRAC- A antenna and mechanical T2CAS system and XS-950 IFF Transponder MX-20 - EO/IR Camera LN-100 Inertial Measurement unit field support and technician training. SV-42083-BC 1553 Bus Controller and Auxiliary Radar control software support, field hardware support and technician training **Requirements** **Minimum Requirements** **Experience:** Minimum **10+ years** of experience as an Avionics Technician Minimum **4+ years** as an Avionics Technician on P3 Aircraft Overall knowledge of basic air-to-air and air-to-surface radar systems Extensive working knowledge of airborne communication systems Experience producing and presenting technically oriented training documents **Education:** Minimum High School Degree Avionics School / Course Graduate **Clearance:** TS/SCI Active/Current **Special Note** The position is contingent upon candidate's ability to meet physical and medical requirements as needed by the position; including compliance with all applicable federal, state, and local jurisdictional requirements. **Benefits and Compensation** At MAG Aerospace, we value your contributions providing our employees with a robust Total Rewards package that supports your total well-being. Full-time and part-time employees working at least 30 hours a week on a regular basis are eligible to participate in MAG's Total Rewards programs. Our offerings include health, life, disability, financial, and retirement benefits as well as paid leave, professional development, and tuition assistance. Individuals that do not meet the threshold are only eligible for select offerings not inclusive of health benefits. We encourage you to learn more about our Total Rewards Program by visiting the Resource page on our Careers site: ********************************** Salary at MAG Aerospace is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $100,000 to $170,000 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of MAG's total compensation package for employees. **Need help finding the right job?** We can recommend jobs specifically for you! **Job Locations** _VA-Fairfax_ **ID** _2025-7617_ **Category** _Aviation Support - Production and Maintenance_ **Type** _Regular Full-Time_ **Clearance** _TS/SCI Eligibility_
    $100k-170k yearly 33d ago
  • Client Development Executive (Cox Business)

    Cox Enterprises 4.4company rating

    Remote or Springfield, VA Job

    Company Cox Communications, Inc. Job Family Group Sales Job Profile Client Development Executive - CCI Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $62,700.00 - $94,100.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $72,220.00. Job Description They say that sharing is caring - and there's no better feeling than sharing something you're passionate about. At Cox Communications, we're looking for a Client Development Executive who loves technology and is ready to share exciting solutions with clients. If you're looking for great pay, ample advancement opportunities and a company that's both stable and growing, keep reading…we may have just the spot for you. What's In It For You? Things like a great work-life balance and an inclusive company culture are important. At Cox, we're ahead of the game; they've been important to us for years! Here's a sneak peek at how you can benefit as a Cox employee: * We're on your side. Our pro-sales culture honors and respects what you and other salespeople contribute to our continuing success at Cox. * We want our people to succeed, plain and simple. We're all about professional development, continuing education and helping your career grow (often on our dime!). * Our innovative culture provides us with a roadmap to keep ahead of the competition, and our excellent reputation with clients in our industries reflects that. * At Cox, we foster a culture of integrity and fairness, which we generously recognize and reward. * We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies. * We show our appreciation for our talent with a competitive salary package and top-notch bonus & incentive plans. * How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program. * At Cox, we believe in being transparent - please click on this link (Cox Benefits Overview) to learn more about our amazing healthcare benefits. * 10 days of free child or senior care through your complimentary Care.com membership. * Generous 401(k) retirement plans with up to 8% company match. * Looking to grow your family? You'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. * Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so. * Employee discounts on hundreds of items, from cars to computers to continuing education. * Free internet, premium cable and smart home automation in applicable markets. * We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well. At Cox, we want what's best for you and do our best to provide it. Our benefits give you peace of mind and security for you and your family. What You'll Do You'll be responsible for new account acquisition and development, as well as upselling and cross-selling opportunities with existing clients. Most of your time will be spent closing the deal with mid-sized business prospects and clients. Other responsibilities include: * Identifying new prospects in assigned territory. * Collecting information about prospects' businesses to prepare for sales calls. * Developing and maintaining sales growth plans. * Communicating with prospective customers to explore mutually beneficial objectives. * Meeting with prospective customers to assess their business needs and qualify the prospect. * Collaborating with internal sales support and service delivery teams. * Making sales presentations to customer decision makers. * Negotiating pricing, products and promotions with new customers and verifying that service pricing reflects pricing structures set at the corporate level. Who You Are We've already addressed your passion for sharing, but you're also an active listener with top-notch negotiation skills. You also have the following qualifications: Minimum: * 8 years of experience in a related field, * OR a BS/BA degree in a related discipline with 4 years of experience in a related field, * OR a MS/MA degree in a related discipline with 2 years of experience in a related field, * OR a Ph.D. in a related discipline. * Valid driver's license and safe driving record required. * Excellent written and verbal communication skills. * A successful track record meeting and exceeding sales goals. * Proficiency using Windows-based PCs, Microsoft Office and a CRM- customer relationship management tool. Preferred: * Successful experience with B2B outside sales with quotas. * Telecommunications, technology or cloud sales experience. * Field sales, pipeline development, new lead generation and prospecting experience. Exciting things are happening at Cox, and we'd love to share them with you. Apply today! Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $62.7k-94.1k yearly 9d ago
  • Senior Insurance Fraud Litigation Associate

    Manning 2.6company rating

    Remote or Fremont, CA Job

    Mid-level to Senior-Level Qui Tam/ Insurance Fraud Litigation Associate Los Angeles, Orange County, San Diego and San Francisco Remote Work Flexibility Experience the freedom of working remotely for a portion of your workweek. Our infrastructure enables seamless communication, collaboration, and access to resources from anywhere. About the Company Manning Kass is a national civil litigation defense firm that stands out from the rest-every case and client matters. Established in 1994 with just sixteen attorneys, we have expanded over the past thirty years to more than 160 attorneys across seven offices. About the Role Manning Kass is seeking a Mid-level to Senior-Level Attorney for Qui Tam Litigation! We are looking for a dedicated Insurance Fraud Litigation Associate to join one of our California offices. The ideal candidate will have an experience managing Insurance Fraud claims and Racketeer Influenced and Corrupt Organizations (RICO) actions against individuals and corporations. You will play a pivotal role in the case development and prosecution of civil recovery actions. Represent clients in connection with first- and third-party fraudulent claims and insurance coverage matters. We seek candidates who are highly self-motivated, and interested in long-term professional growth. Responsibilities Manage discovery involving complex white-collar cases, including propounding and responding to discovery, as well as taking and defending depositions. Oversee a complex fraud litigation caseload and execute litigation strategies throughout all phases of the case. Develop and deliver arguments in complex insurance fraud matters. Maintain proactive communication with clients, offering detailed analyses. Represent clients in all stages of the litigation proceedings, such as hearings, motions, depositions, and mediations. Comprehensive review and evaluation of pleadings, motions, and other legal documents. Professional Development Opportunities We are committed to investing in our team's professional growth. Our distinctive "Manning Kass University" training program offers tailored education and development opportunities to help you thrive as a successful lawyer. Opportunity to mediate, arbitrate, and try cases while learning from the firm's experienced ABOTA trial attorneys. Requirements Juris Doctor (J.D.) degree. Membership in the California State Bar and in good standing. 4+ years of civil litigation experience. Strong critical thinking, interpersonal, and public speaking skills. Ability to negotiate, research, and communicate both verbally and in writing. Experience leading a team of associates and paralegals preferred. Ability to exercise common sense in complex situations. Adaptable and meticulous attention to detail. Must have excellent communication skills and the ability to interact with clients, businesses and legal teams. Compensation and Benefits Competitive salary range of $120,000 - $180,000, plus bonus. Compensation will be set based on experience and qualifications of the candidate. We offer a lucrative and generous bonus structure, allowing our associates to earn bonuses on a weekly, monthly, and quarterly basis.Comprehensive benefits package, including medical, dental, vision, disability, life, flexible spending account, and 401K. Pet insurance coverage. Referral program. A company culture that fosters career growth and opportunity. All applications will be treated with the utmost confidentiality.
    $120k-180k yearly 18d ago
  • Inbound Sales Representative

    Cox Enterprises 4.4company rating

    Chesapeake, VA Job

    Company Cox Communications, Inc. Job Family Group Sales Job Profile Inbound Sales Representative - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Variable Compensation Hourly pay rate is $14.90 - $22.31/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $15,348.00. Job Description The Inbound Sales Representative is a full-time position currently working in the office. This is a highly consultative sales opportunity. Call center hours of operation are 8am - 11pm, Mon - Fri and 9am - 9pm, Sat. We have a shift bid process that you will go through before you are finished with the training program. As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual salary amount of $48,191. This reflects the full-time hourly base rate of at least $15.79 and target commission is $1,279 a month. Employees also receive a ramp period of 2 months to adjust to commission earnings. You must live within the area of Hampton Roads, VA. What You'll Do You'll make residential customers feel "at home" with our products and services. That means being an Einstein about everything we offer as well as a whiz around the marketing campaigns that fuel those inbound calls. This is a quota, commission-based gig, so your earnings are in your hands. One way to do this will be to be super responsive to customer inquiries, resolving issues lickety-split, all while keeping callers in-the-know about the latest solutions we have to offer. You'll help to solve customer requests so you can handle some of the more challenging sales situations yourself. You may also pick up the phone to support other departments with overflow calls. As you grow your skills, you'll have the opportunity to support your peers in the sales team through best practice sharing and peer coaching. What's In It for You? You'll be sold on Cox's great, highly competitive pay, generous incentives, and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. We also know it's important to work alongside colleagues who "get you". At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported. Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate your rainmaking sales skills in other sectors where we operate like cleantech, health care and new forms of transportation mobility. Who You Are You're someone who anticipates customers' needs so you can not only offer them what they need now, but also what they'll need next. But your idea of being a "selling machine" isn't about pushing products, it's about listening, and fitting a customer to the solution that works best for them. People tell you you're a good listener, and you bring that rare gift into your workplace, leading to a remarkable response reflex. You resolve issues like a Nobel Peace Prize nominee, and understand that, despite the "flying solo" nature of remote sales work, you're also a proud member of a tight-knit team. Relationships come easy to you, and you're not afraid of change, computers, or clowns. Eh, maybe not the clowns. Others look to you for leadership, guidance, and support when needed. Qualifications: Minimum: * High school diploma, GED, or relevant work experience. * Excellent computer skills. * Effective communication skills and ability to multi-task. * Excellent interpersonal skills and teamwork. * Excellent ability to persuade others through direct/indirect influence. * Ability to quickly establish customer relationships in a fast environment. * Demonstrated capacity to thrive in a high-change, often ambiguous business environment. * Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. Preferred: * Telecommunications industry experience. * 1+ years in a sales quota environment. * 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.). Join the Cox family of businesses and make your mark today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $14.9-22.3 hourly 51d ago
  • Manager, Lot Operations - Manheim Fredericksburg

    Cox Enterprises 4.4company rating

    Fredericksburg, VA Job

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Manager, Lot Operations Management Level Manager - People Leader Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $78,600.00 - $118,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description This position manages the daily operations of the lot department, including: labor scheduling, directing work assignments, vehicle logistics, placement of vehicles, vehicle movement and vehicle transport. Additionally manages the lot coordinators, tracking of vehicles and sale day lot flow. * Manage lot operations on a daily basis to ensure efficient operations prior to and after sale. * Assist senior management in developing and executing operational business plans, analyzing operational expenses, and implementing procedures to improve efficiencies. * Coordinate with Reconditioning, Vehicle Entry, and Commercial departments to schedule and prepare vehicles for sale. Effectively manage all aspects of sale day operations, ensuring all vehicles are properly staged and efficiently run through auction lanes. * Maintain positive customer relations and provide out-of-town customers with transportation to and from the auction. * Supervise and develop lot operations staff, their professional and technical knowledge by: recruiting, selecting, orienting, training employees and by providing educational opportunities. * Provide coaching and training for: lot drivers, lane leaders, lot coordinators, lane captains, crew leaders and administrative staff. * Counsel and discipline employees as necessary. Plan, monitor, evaluate job performance and conduct performance appraisals. * Monitor lot damage, meet with general management on a regular basis to review and resolve potential lot operation problems. * Work with Lot Coordinators to ensure all vehicles are located, delivered to the lot, properly numbered and parked. * Ensure all company assets used in operations are properly maintained and accounted for. Maintain/supervise maintenance of equipment including radios, PT scanners, service trucks, wreckers, fuel trucks/equipment, jump boxes, lot vans, golf carts, and lift trucks. * Maintain staging & inventory areas and sale lanes to ensure operational efficiency. Develop and maintain effective schedules for all drivers and lot personnel. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Provide assistance and timely feedback to customer inquiries * Maintain operational requirements by initiating, coordinating and enforcing production and control standards and procedures. Ensure all established costs, quality, and delivery commitments are met. * Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement. * Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect. * Enforce all company policies and procedures related to employee and customer conduct. * Partner with various market level support teams (i.e. Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high quality customer service and support. * Perform other duties as assigned by manager or supervisor. Occasional exposure to weather conditions, fumes, and noise. Qualifications: * BA/BS degree in related field and 7+ years of related experience with at least 1 year experience in a management or lead role; or an equivalent combination of education and experience. * 1 to 3 years of previous Auction and/or vehicle registration experience preferred. * Effective management, decision-making, and organizational skills required Good computer and software knowledge essential * AS400 experience preferred * Ability to drive multiple vehicle types, including: standard shift, automatic, 5th wheel, semi, RV and boats preferred * Physical Demands: * Ability to sit, stand and walk for prolonged periods of time. Vision abilities required include close, distance, color, and depth perception. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $26k-34k yearly est. 41d ago
  • Lead Logistics Concierge - Central Dispatch

    Cox Enterprises 4.4company rating

    Remote or Phoenix, AZ Job

    Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Lead Customer Care Specialist Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 5% of the time Work Shift Day Compensation Hourly base pay rate is $23.65 - $35.48/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Flexible Work Option: Hybrid - Ability to work remotely part of the week Office Hours - 8-5p Eastern Since 1999, Central Dispatch has been the leader in safe and self-service auto transport. Originally built as a simple platform where shippers could securely contact carriers, we've now digitized every step of the process with tools and features that are now the industry standard. In 2015, we became part of Cox Automotive, giving our customers unmatched scale and resources to ship across the country with ease. Through it all, we've stayed true to our original mission - to help you move cars with convenience and confidence. What You Will Do * Provides advanced technical support, addressing issues from large CB customers and advising and consulting with team members to help address complex and difficult customer issues. * Ensures the highest level of support for problematic customer inquiries. * Resolves difficult and often unique customer questions and complaints. * Performs root cause analysis to determine underlying issues and ensure sustainable resolution. * Serves as liaison between customers, various departments and management. * Ensures that appropriate records, required reports and related administrative functions are accurate and up-to-date. * Works with management to understand trends and perform root cause analysis of recurring issues and problems. * Defines and leads the implementation of Customer Care continuous process improvement initiatives. * Monitors Customer Care trends and recurring issues, working with product, engineering and technical colleagues to recommend and support implementation of improvement initiatives. * Understands the necessity and value of accuracy and attention to detail. Demonstrates the ability to process information with high levels of accuracy. Utilizes specific approaches and tools for checking and cross-checking own and others' outputs. Develops and uses checklists to ensure information goes out error-free. Accurately gauges the impact and cost of errors, omissions and oversights. Learns from mistakes and applies lessons learned * Combines knowledge of business process improvement tools and techniques with the ability to understand, monitor, update or enhance existing business or work processes. Understands work process flow and intra- and cross-team interdependencies. Identifies, monitors, evaluates and recommends solutions to process bottlenecks. Documents types of process decisions and the potential impact of each decision. Develops cost-benefit analyses of recommended process changes. * Seeks to understand customers by actively gathering information to understand customers' circumstances, problems, expectations and needs. Identifies barriers that impact customer service and retention, communicating concerns and recommendations to others. Uses an understanding of the customer's needs and the organization's customer service practices to set priorities, make decisions and take actions that create a positive customer experience and prevent occurrence of service issues. Follows up to ensure intended actions are accomplished and results achieved. Tracks the customer experience and seeks improvement suggestions. * Knowledge and ability to create, implement, evaluate and/or enhance processes for effective internal control. Performs audit and/or similar testing to verify and ensure compliance with plans, policies and procedures proscribed by management and encapsulated in the company's standards. Ensures that company assets are safeguarded, that accounting and financial records are accurate and in accordance with the company's requirements. Ensures that all legal and regulatory obligations are adhered to. Participates in ongoing reviews that analyze compliance, appraise audit recommendations and tracks their implementation. * Knowledge of technology and its ability to improve work processes and results (e.g., enhance productivity, efficiency, collaboration, quality, or customer satisfaction). Uses technology to solve work-related problems, find new methods to enhance results, and create new business opportunities. Pursues opportunities to develop knowledge and experiments with emerging technology solutions that can help accomplish work goals. Keeps others informed about technology innovations. Serves as a resource to help others understand and anticipate the impact of technology on current processes, products, and services. * Acts in accordance with one's own values, standards and beliefs even when under pressure. Adheres to ethical and professional standards, regulations and organizational policies. Shares information about oneself with others, acknowledging strengths as well as vulnerabilities. * Accepts and celebrates differences, listens effectively, takes time to meet and interact with others. Not only provides constructive feedback but also solicits and accepts. Supports others in their work; helps address and respond to challenges, without removing responsibility. * Asks for others' ideas and builds on their ideas to reach mutually agreeable solutions. Seeks and respects alternative approaches and conflicting viewpoints to identify points of agreement. Empathizes with others concerns. * Establishes challenging goals that are designed to deliver exceptional business results. Tracks and broadcasts progress and accomplishments. Works tenaciously to overcome obstacles and meet or exceed goals. * Uses effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes. Emphasizes the importance of reaching agreement and the benefits of involving others. Engages with others to generate ideas and reach mutually agreeable solutions. Checks for common understanding, responsibilities, time frames and tracking methods. Offers time, support and resources. Who You Are Minimum * High school diploma/GED and 7 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years' experience; or 9 years' experience in a related field * Strong aptitude for process improvement * Advanced ability to collaborate cross functionally * The ability to build and maintain strong internal and external relationships * Strong Excel experience and ability to manipulate data * Ability to prioritize and manage multiple tasks * Must be able to work both independently and within a team setting Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $23.7-35.5 hourly 3d ago

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