Mobile Associate - Retail Sales, Bilingual
Sunnyvale, CA jobs
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.Job Responsibilities:
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: ◦ Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. ◦ Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. ◦ Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices. ◦ Approaching service and sales needs with composure, integrity and compassion.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: ◦ How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network ◦ Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. ◦ Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. ◦ Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: ◦ Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. ◦ Successfully identify and handoff small business leads. ◦ Support team initiatives and create an inclusive environment
Education and Work Experience:
High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment preferred.
Knowledge, Skills and Abilities:
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)
Effective at balancing customer needs and performance goals. (Required)
Licenses and Certifications:
At least 18 years of age
Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Hourly Base Pay: $21.00, plus $5.00 per hour training pay.
Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out
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.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ...@t-mobile.com or calling 1-844-###-####. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Bilingual FT/PT Spanish/English Customer Service Agent Remote
El Paso, TX jobs
Job Description
Bilingual Customer Service Representative - Remote
Job Type: Full Time/Part Time - Work from Home
Hours: Vary, Midshift/Evening
Salary: $15.00
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year
Job Summary:
We are looking for remote bilingual customer-oriented service representatives who provide high-level customer service solutions to all customers/clients daily. Answer all incoming calls and make outgoing calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures.
Job Duties / Responsibilities / Essential Functions:
Manage large amounts of inbound calls and make consistent outbound calls.
Identify and assess customers' needs to achieve satisfaction
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call-handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Required Knowledge /Skills / Abilities / Qualifications:
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and the ability to adapt/respond to different types of characters
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient in typing
Must be a peer leader: exemplary attendance, positive attitude, professional conduct, and high-level customer service skills
Solution-Oriented CSR: an individual with a strong sense of integrity and a dedication to quality, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with Windows and Microsoft Office, and the ability to quickly learn new software with provided training.
Flexibility with scheduling and work hours
Other requirements may vary as management determines.
Driven by Success: they want to innovate and push themselves constantly, and their team, to be the best in the industry
Experience working with an automatic dialer
Must be computer literate
Pleasant phone demeanor
Minimum of one year of previous high-volume call center experience
Bilingual Spanish/English
Experience in BOTH inbound and outbound environments
WAH Requirements:
PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet connection (Ethernet cable)
USB-connected Headset
Webcam
A quiet, dedicated place to work free from distractions, including pets and children.
Channel Account Manager, Strategic VAR's- Remote- Utah, Colorado, Arizona, New Mexico based opportunity
Remote
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.
Overview:
The Channel Account Manager is responsible for developing and expanding positive relationships with Mitel Channel Partners and positioning Mitel to maximize sales (revenue/bookings) and revenue growth from Mitel's Strategic VAR channel partners.
This role is considered a Remote role located in Utah, Colorado, Arizona, and New Mexico. Come join us!
Responsibilities:
Build and develop joint business plans with each assigned partner and manage sales strategies with designated partners through consultative relationship building.
Expand sales and revenue opportunities for Mitel by increasing demand generation with assigned partners.
Enhance partners' effectiveness within the Mitel Global Channel Partner Program and increase Mitel's brand awareness and mindshare among partners by: Broadening their knowledge of Mitel's solutions to include articulating how Mitel's services and solutions can add value to the partner's business including features, benefits and requirements of all Mitel's offerings, providing training on how partners can more effectively market, generate demand, sell, deploy and support, drive compliance with required training and certifications, .
Coordinate partner access to pre-sales resources, including Sales Engineering, Field Marketing, overlay resources, and other internal Mitel departments/resources as appropriate.
Resolve partner-related issues and sales conflicts in an ethical and fair manner aligned with Mitel's rules of engagement, as well as in a timely fashion.
Meet with partners, participate in joint sales calls to customers and assist partners in closing opportunities as required.
Coordinate local partner participation in events.
Drive product and promotions and programs into partner organizations to maximize revenue.
Coordinate partner access to post sales resources including: provisioning, programming, technical support and customer success as appropriate
Monitor the issue with the partner through resolution. Drive partner success metrics with revenue, growth, retention and churn.
Expand sales and revenue opportunities for Mitel by increasing demand generation with assigned partners.
Requirements:
Bachelor's degree preferred; or high school diploma+ equivalent work experience.
Minimum 5 years sales experience working within the Telecommunications industry.
5 years sales experience working with Channel with Channel Partners.
Strong history of progressively improving B2B sales of high technology solutions. UC/UCaaS industry experience or voice and data networks preferred.
Proven record of success in a channel sales role.
Must have ability to use Microsoft Office (Excel, Word, PowerPoint)
Experience with SFDC or similar CRM system.
Excellent presentation skills; excellent written and verbal skills.
Ability to form cross-functional relationships and influence others to drive a common goal.
Ability to adapt to changes in roles and responsibilities as well as market trends while still driving results.
Ability to work independently in a fast-paced environment; must be a high-energy, motivated self-starter.
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60% / 40%
Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.
At this time, we are not offering sponsorship for US work authorization for any new job applicants.
For more information, visit Why Mitel or follow us on LinkedIn here.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance.
These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.
The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request.
#LI-DD1
Auto-ApplyOracle ERP Organizational Change Management T
Washington, DC jobs
Job Description
is with our direct client
We arelooking Oracle ERP OCM Training Specialist (Min 3+ years of exp) (Webcam interviews)
POSITIONDESCRIPTION
Number of positions: 1
Length: 5-17 Months +
Location: Washington DC 20024
Immediate interviews Webcam interviews ONLY
flexible part-time, not to exceed 20 hours/week**
Oracle ERP OCM Training Specialist
**flexible part-time, not to exceed 20 hours/week**
Duties and Responsibilities:
1.Develop, enhance, review, and edit change management training andcommunications.
2.Review and edit training documentation for standardization.
3.Develop training videos to advance learners knowledge in complexsystem areas.
4.Partner with Districts business and support team to maximize OracleCloud system adoption.
5.Create and implement strategic communications and change managementdeliverables including but not limited to slide decks, roadmaps, social mediaaccount management, organizational design, workforce analytics and evaluation,and more.
6.Use communication strategies to inform learners in the appropriate useof financial tasks in Oracle Cloud enterprise systems.
7.Oversee and develop all aspects of the communications life cycle:develop and implement a communications strategy, needs assessment, and deliveryplan and success metrics/KPIs.
8.Track and maintain learner progress and report findings toleadership.
9.Develop standardized communication templates for variouscommunications outputs that align with District branding guidelines.
Education:
Bachelors degree in CompSci, Business, Finance or related field
Qualifications:
1.3+ yrs of professional experience related to marketing communications,training, and change management.
2.3+ years of experience supporting training and/or communicationsstrategies.
3.3+ yrs of experience developing comms strategies in support oftraining of systems implementations.
4.Experience related to change management, preferably on acorporate-level or large-scale systems implementation projects.
5.Experience supporting and training Public Sector clients.
Required/DesiredSkills
Candidatesmust have ALL the Required skills in order to be considered for the position.Desired or Highly Desired skills are a PLUS but may NOT be required.
Skill Matrix (Please fill the last two columnsof this matrix)
Experience with Business workflow processes
Required / Desired
Amount
of Experience
Years of Experience
Last Used
Experience related to marketing communications, training, and change management.
Required
3
Years
Experience supporting training and/or communications strategies.
Required
3
Years
Experience developing communication strategies in support of training of systems implementations.
Required
3
Years
Experience related to change management, preferably on a corporate-level or large-scale systems implementation projects.
Required
0
Experience supporting and training Public Sector clients.
Required
0
Technical Integration Consultant
Remote
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.
Mitel PS - Custom Integration Consultant
The Custom Integration Consultant serves as the lead technical implementation resource when custom solutions are part of Mitel product's solutions deployment. They are responsible for the full solution lifecycle deployment including design, development, testing, end user testing support, and in-service support.
Custom Contact Center Integration Solutions design and deployment
Custom Solutions design and deployment including Interfaces and Reporting
Implementation and Configuration of Custom Professional Services Tools (CRM Connectors, Dialers, etc.)
Custom IVR Web Application Interfaces design and deployment
Key Responsibilities:
Leads the Custom Solution Integration Projects on an individual basis;
On a Project basis:
Responsible for leading, creating and getting customer approval of the Solution Design Document (SDD);
SDD consists of Visio call flow charts, Database schema and field definitions, inter-system messaging formats, protocols required;
Per approved SDD specification, develops the custom solution or reporting application;
Completes the installation of the custom solution system software and unit test;
Provides system and end user support testing;
Supports In-service time commitment per the Statement of Work;
Ensure front-line customer satisfaction by dealing professionally and effectively with all internal and external customers;
Submit all paperwork associated with jobs including time spent per activity and weekly expense reports;
Additional responsibilities as the position requires.
Knowledge, Skills & Abilities Required: (Experience, technical skills, communication skills, customer focus, time management skills, independence, accuracy, education):
8-10+ years custom solution developed software experience
2+ Years contact center solutions exposure
2+ years custom reporting experience; demonstrated experience in writing complex custom reports in Microsoft PowerBI.
Demonstrated expert knowledge in programming languages, system utilities, database structures and architecture for MS SQL.
Demonstrated ability to translate and communicate business processes to applicable requirement types; competent to conceive, develop and apply highly advanced technologies, principles, theories and concepts to resolve the most complex software systems problems.
Experience writing application code in .Net C++/#, JavaScript, Java, HTML, SOAP, WSDL, RESTful API/web services, and XML; Agile development lifecycle experience a plus.
Ability to handle multiple simultaneous projects of a moderate to complex level
Ability to work to deadlines on their own with discretion and limited supervision
Good customer service skills; good communication skills; and a solid work ethic
Ability to travel occansionally to customer's site
Ability to work in a flexible schedule environment support nights and weekend implementation events
Expert PC knowledge with VM Ware, SAP, Salesforce, and MS Office product experience
MS degree or equivalent experience; MS in Computer Science Discipline
Excellent English language speaking and writing skills
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Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.
At this time, we are not offering sponsorship for US work authorization for any new job applicants.
For more information, visit Why Mitel or follow us on LinkedIn here.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance.
These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.
The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request.
#LI-DD1
Auto-ApplyBilingual Spanish Retail Sales Consultant
San Bruno, CA jobs
Job Description: This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered Do you speak Spanish and English? If you do, we're looking for you! Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual. Great things are in store! Our part-time careers allow you to optimize your earning potential by working during the store's busiest times, including evening and weekend hours. Excellent pay and fewer hours with more opportunities to make the sale what are you waiting for? It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T's full suite of products at your fingertips - the latest devices and personalized services that bring friends, families and communities closer together. Let's talk about what to expect: On the sales floor, you'll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine. You'll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers. You'll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance. This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer's needs. Prior retail or customer-facing sales experience is a plus. No sales experience? We'll provide you with the tools, training and coaching needed to help you meet and exceed your goals! Our Retail Sales Consultant's earn between $21.43 - $24.95 per hour plus up to $6,850 in commissions if all sales goals are met. Our Retail Sales Consultant's working 20-24 hours per week earn an average of $30,725 per year in total compensation. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: • Medical/Dental/Vision coverage • 401(k) plan • Tuition reimbursement program • Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired). • Sick leave • Paid Parental Leave • Adoption Reimbursement • Disability Benefits (short term and long term) • Life and Accidental Death Insurance • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal • Employee Assistance Programs (EAP) • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! Ready to join our sales team? Apply today. ConnectingOurCommunities Weekly Hours: 40 Time Type: Regular Location: USA:CA:San Bruno:1206 El Camino Real:RET/SVC It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
Account Manager, Technical
Bellevue, WA jobs
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
This role can be based out of any T-Mobile sales office within the United States.
Job Overview
Contribute to T-Mobile success by ensuring an outstanding Customer Experience. Utilizes expertise and leadership skills to direct team members and to resolve issues to ensure requirements are met. Communicates with end-users to provide timely and accurate information and status updates. Help streamline operations when customers have service impacting challenges that need specialized support to enhance the overall customer experience for assigned strategic business customers. Collaborates effectively with cross-functional business and technology development teams to solve problems and ensure customers have the best business solutions.
Job Responsibilities:
* Monitor progress toward resolution of customer problems. Initiates measures to maintain progress toward resolution of impairment/outages such as ticket tracking, resource assignment, escalations, engaging higher tier engineers and scheduling meetings/conference calls if required. Review reporting data to identify performance trends and opportunities. Facilitate quality and customer satisfaction goals to ensure customer retention and uphold the T-Mobile brand by providing real time support.
* Analyze process flow and application of tools to identify and implement improvements that promote a painless customer experience.
* Ability to effectively acquire the right resources to apply toward resolution of sensitive or chronic troubles. Minimize and contain escalations by demonstrating helpful customer interactions and follow-up skills.
* Provide timely feedback to the management team on customer trends, issues and needs.
Education and Work Experience:
* High School Diploma/GED (Required)
* 2-4 years - Managing Technical Porjects
* Less than 2 years - Reporting Experience
Knowledge, Skills and Abilities:
* Business Planning Effective matrix management skills to influence/escalate for commitments when engaging fix actions. (Required)
* Task Management Strong multi-tasking skills as well as prioritization of activities to resolve several customer emergencies at the same time. (Required)
* Product Knowledge Solid understanding of customer technologies and all Sprint products and services in order to understand and meet customer requirements. Extensive knowledge of T-Mobile products and services for effective customer management. (Required)
* Root Cause Analysis Ability to interpret service performance for root cause analysis and corrective action. (Required)
* Communication Demonstrates strong business writing techniques and presentation skills on multiple levels including Customer, Vendor, and Executive.. (Required)
* MS Office Suite Proficient in MS Office - specifically Excel, Word, Power Point, Visio (Required)
* Presentations Ability to present information to all levels of management up to and including the Executive level for both internal and external customers (Required)
Licenses and Certifications:
* At least 18 years of age
* Legally authorized to work in the United States
*
T-Mobile requires U.S. citizenship for certain roles within the organization. This role requires U.S. citizenship. Individuals hired into this role will be required to submit documentation proving U.S. citizenship within the first 7 days of hire - failure to do so will result in termination.
Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Base Pay Range: $62,600 - $112,900
Corporate Bonus Target: 10%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ336412¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Auto-ApplyPersonal Assistant for Unique Shared Office Space
San Francisco, CA jobs
Outgoing, flexible, organized, assistant needed to support a unique and beautiful shared office space for tech companies, social entrepreneurs, and scientists, as well as the organization's leadership. Ideal candidate has additional freelance/contract work and is looking for a shared workspace from which to work alongside creative, open-minded do-ers.
Office tasks to include processing mail; handling simple utility bills and invoice payments; keeping track of supplies for office/bathroom, cleaning, stocking, and orders; coordinating schedules and payment with cleaners and other vendors; running occasional on-demand errands for staff.
Coworking space requires minimal but important coordination activity, including scheduling interviews with potential members, providing tours, and general member support. Some physical work, such as organizing, moving furniture, and setting up equipment (speakers, lighting, bars) for events may be requested.
Personal assistant duties to support a high-energy, eccentric, and crazy-busy individual who manages organization while juggling several other projects. Frequent tasks include fielding and placing calls with service providers, banks, etc; running errands (FedEx, hardware store, dry cleaner, etc.); booking travel; managing calendar/schedule; greeting guests; and helping with other occasional, random personal tasks.
Position requires on-site presence in San Francisco, 3-5 days a week, with some set hours but lots of flexibility. Easy access by Caltrain and MUNI.
Part-time (~20/hr week), $25/hr with free desk at coworking space with free coffee, wifi, and meeting space, plus invitations and free attendance to on-site events.
Please apply directly to recruiterbox with a brief note about your interest in the position, along with a resume, LinkedIn, or personal website with information about your background and experience.
Trade Show Coordinator
Irvine, CA jobs
Job DescriptionBenefits:
Training & development
The Trade Show Coordinator is responsible for planning, organizing, and executing all aspects of Hytera US Inc.s industry trade show and event participation. This role ensures that events are delivered on time, within budget and aligned with marketing and sales objectives. The coordinator will manage logistics, vendor relationships, promotional materials and on-site support to create a successful event experience. This is a contract-based, part-time position of 24 hours per week. On-site role with potential for hybrid schedule.
Key Responsibilities
Event Planning & Strategy
Collaborate with marketing, sales, and leadership to determine event goals, key messages and target audiences.
Research and evaluate trade show opportunities.
Develop event project plans, timelines, and manage budgets.
Other marketing duties as assigned.
Logistics & Execution
Obtain necessary insurance certificates prior to deadlines.
Manage trade show booth logistics including shipping, setup, teardown, and storage.
Coordinate registration, travel arrangements, hotel accommodations and exhibitor badges.
Work with vendors for any booth design, graphics, audiovisual needs and promotional materials.
Ensure any marketing collateral, product samples and giveaways are prepared and delivered on time.
Vendor & Stakeholder Management
Develop and maintain relationships with event organizers, shipping companies, designers and rental vendors.
Negotiate contracts, pricing, and service agreements.
Serve as the primary point of contact for event organization.
Qualifications
Bachelors degree in Marketing, Business, Communications or related field preferred. At least two years of professional experience as a trade show coordinator can also be accepted in lieu of a degree.
Experience in trade show coordination, event planning, or marketing support.
Strong project management and organizational skills.
Excellent written and verbal communication abilities.
Ability to manage multiple projects and deadlines simultaneously.
Proficiency in Microsoft Office.
Manager, Business Solutions
Bellevue, WA jobs
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
The Manager, Business Solutions is responsible for leading a team of analysts and overseeing the development and delivery of business system solutions that align with strategic objectives. This role provides direction and guidance in gathering and analyzing business requirements, translating them into actionable system enhancements, and ensuring traceability throughout the solution lifecycle. The manager serves as a liaison between cross-functional business units and IT teams, ensuring alignment of technical solutions with business goals. They oversee the evaluation of system capabilities, guide cost/benefit and gap analyses, and ensure efficient, scalable processes are implemented. In addition to project oversight, the Manager mentors team members, fosters continuous improvement, and ensures deliverables meet quality, timing, and stakeholder expectations. This role plays a key part in enabling the organization to adapt to evolving needs through innovative and cost-effective technology solutions.
Responsibilities:
* Collaborate with solution architects, developers, and QA teams to evaluate and validate proposed solutions, ensuring they meet requirements and business expectations.
* Define and maintain key performance indicators. Lead, coach, and develop a team of business analysts; establish performance goals, provide regular feedback, and support professional growth to build a high-performing team.
* Partner with business and IT stakeholders to understand organizational objectives and translate them into strategic system capabilities and project roadmaps. Collaborate with solution architects, developers, and QA teams to evaluate and validate proposed solutions, ensuring they meet requirements and business expectations.
* Uses expert knowledge of the business processes in areas of responsibility to work with the Business to define requirements that will drive efficiencies in the business. Identify and implement opportunities to improve business processes, increase efficiency, and introduce innovative technologies that support transformation initiatives. .
* Guide assessments of system impacts, dependencies, and potential risks for proposed initiatives, including cost/benefit and gap analyses.
Education and Work Experience:
* Bachelor's Degree in Business, Finance, Financial Services or related degree. (Required)
* 2+ years experience in Project Management, Team Lead, or other equivalent leadership experience. (Required)
* 4-7 years Experience in software development, software design or business process design. (Required).
* 4-7 years Experience in telecommunications industry preferred (Preferred)
Knowledge, Skills and Abilities:
* Microsoft Office (Required)
* People Management (Required)
* Project Management (Required)
* Leadership (Required)
* Business Process (Preferred)
* Software Development (Required)
* Software Design (Preferred)
* Telecommunications (Preferred)
#LI-Corporate
* At least 18 years of age
* Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Base Pay Range: $106,300 - $191,700
Corporate Bonus Target: 15%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ324716¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Auto-ApplyPublic Relations
Frisco, TX jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
The Dallas Cowboys 50/50 Charity Raffle benefiting The Salvation Army raises vital funds to help support the many social service programs available to those in need. Since 2016, the Raffle has raised nearly one million dollars to assist youth, veterans, disaster relief, homeless and more served by The Salvation Army.
The 50/50 charity raffle occurs at Dallas Cowboys home games in accordance with Texas law, with one lucky winner receiving 50% of the jackpot (after allowable expenses) from that specific game. The Cowboys charitable beneficiary - The Salvation Army - receives the other 50% of the net proceeds.
Ideal raffle employees are enthusiastic sales people with excellent communications skills who understand that their positive attitude and work ethic can help generate considerable charitable funds to help our neighbors in need of hand up in life. Be a part of the game day excitement at AT&T Stadium, while making a difference for others. We are a fun, high energy group and look for team members who can match the game day energy with our fans through the sales of raffle tickets.
Please read ALL details below before applying. You must be 18 or older.
POSITION: Charity Raffle Ticket Seller PAY: $16.00/hour plus seller prizes
FULL/PT: Part-time, Home Games ONLY
REPORT TO: Raffle Supervisor/Manager
Candidates living in the DFW area only. This part-time, game day employee will be responsible for the sale of charity raffle tickets at each Dallas Cowboys home game to help benefit The Salvation Army. The raffle sellers are the backbone of the 50/50 raffle program and are essential to meeting game day sales goals that help raise as much money as possible for those in need. This position requires sellers to attend all home games including Thanksgiving Day. This is a contract position, no games can be missed.
DUTIES & RESPONSIBILITIES:
Charity raffle ticket sellers will be assigned to specific locations throughout AT&T Stadium to sell raffle tickets to fans, moving within their area using handheld tablet devices and wearable wireless printers.
Training on using the devices will be provided.
Employees must act in a professional manner: Absolutely NO consumption of alcohol or smoking; no socialization or cell phone use while selling is allowed.
Must be responsible and held accountable for all cash and debit card sales throughout the event, reconciling the devices correctly throughout the game.
Dress code is required: wear comfortable black shoes, as you will be standing the whole game; black slacks/pants, with white undershirt; raffle uniform polos will be provided at check-in for every game and must be returned at check-out.
Must arrive at least 90 minutes prior to plazas opening (plazas open three hours prior to kickoff) and should be expected to be on-site until the end of the fourth quarter.
QUALIFICATIONS & EMPLOYEE CHARACTERISTICS:
Prior sales experience is strongly preferred, but not required
Available to work all Dallas Cowboys home games (preseason, regular season, playoffs, Thanksgiving Day), a season schedule can be found at: *************************************
Must be located in the Dallas/Fort Worth Area
Must have exceptional oral communication skills
Must be personable and extroverted to encourage fans to purchase charity raffle tickets
Should be comfortable using digital technology
Must be 18 years or older to be eligible to work the charity raffle
Must pass criminal background check and drug screening
The Dallas Cowboys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Enterprise Services Architect - Professional & Managed Services
Remote
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.
About the Role
We are seeking a strategic and technically astute Enterprise Services Architect to lead the design of Professional Services and Managed Services solutions for large enterprise customers, including net new customer acquisitions. This role bridges the gap between sales, delivery, and operations - translating complex customer needs into scalable, repeatable, and profitable service offerings.
You will engage directly with enterprise customers to architect end-to-end services solutions that accelerate deployment, enhance adoption, and deliver long-term value. The ideal candidate blends technical depth, consultative experience, and business acumen to design services portfolios that drive customer success and organizational growth.
Key Responsibilities
Partner with enterprise sales, pre-sales engineers, and delivery teams to define and design tailored service solutions (Professional and Managed Services) for large, complex customer environments.
Lead the services discovery process, identifying customer objectives, technical requirements, and operational constraints.
Architect comprehensive services proposals that include deployment, migration, integration, adoption, and lifecycle management components.
Design Managed Services models that include monitoring, proactive maintenance, optimization, and ongoing technical management.
Build detailed Statements of Work (SOWs), service definitions, and solution blueprints that align with customer expectations and internal delivery capabilities.
Collaborate with Product Management and Operations to standardize and scale repeatable service offerings while maintaining flexibility for customization.
Provide subject matter expertise during customer presentations, executive reviews, and proposal negotiations.
Ensure service solutions are technically sound, financially viable, and operationally deliverable.
Serve as a trusted advisor to enterprise customers, guiding them through service transformation and managed services adoption.
Maintain a deep understanding of industry trends, frameworks (ITIL, ISO, etc.), and emerging technologies to ensure service innovation and competitive differentiation.
Qualifications
8+ years of experience in Services Architecture, Solution Architecture, or Professional Services design within enterprise technology.
Proven track record designing complex Professional and Managed Services for large enterprise customers.
Strong understanding of unified communications, collaboration, networking, or cloud infrastructure.
Experience building detailed SOWs, service catalogs, and pricing models for enterprise-scale service delivery.
Demonstrated ability to work cross-functionally with Sales, Engineering, and Delivery teams.
Excellent communication, presentation, and customer-facing skills - comfortable interacting with both executives and technical stakeholders.
Strong financial and business acumen with experience balancing customer value and delivery margin.
Bachelor's degree in related field or equivalent work experience
Preferred:
Experience in UC and CC, collaboration environments.
Familiarity with ITIL frameworks, service lifecycle design, and managed service operations.
Experience with automation, monitoring platforms, or service management tools (e.g., ServiceNow, LogicMonitor, PagerDuty).
Technical certifications in cloud platforms (AWS, Azure, Google Cloud) or related enterprise systems.
Master's degree in Business or Engineering
Attributes for Success
Architect Mindset: Can see the big picture and design complex service ecosystems that work in the real world.
Consultative Communicator: Excels at uncovering needs, shaping solutions, and gaining customer buy-in.
Bridge Builder: Connects sales promises with operational realities to ensure customer satisfaction and delivery success.
Innovator: Always seeking better, more scalable ways to deliver customer value.
Outcome-Oriented: Focused on business impact, not just technical completeness.
⠀
70% / 30%
Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.
At this time, we are not offering sponsorship for US work authorization for any new job applicants.
For more information, visit Why Mitel or follow us on LinkedIn here.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance.
These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.
The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request.
#LI-DD1
Auto-ApplyLife Insurance Agent
Houston, TX jobs
Job DescriptionBenefits:
commissions
Apply today
Bonus based on performance
Company parties
Flexible schedule
Opportunity for advancement
Training & development
Tuition assistance
NO EXPERIENCE NEEDED!!
Life Insurance Agent Career Overview
A Life Insurance Agent helps individuals and families protect their financial future by offering life insurance solutions tailored to their needs. This role involves educating clients about different types of life insurance policies, recommending appropriate coverage, and assisting with the application process.
Key Responsibilities:
Build relationships with new and existing clients
Understand clients financial goals and recommend suitable life insurance policies
Explain policy details, benefits, and options in simple terms
Follow up with leads and schedule appointments
Complete applications and submit required documentation
Provide ongoing service and policy reviews
Skills & Traits:
Self-motivated and goal-oriented
Willingness to learn and grow
Typical Work Environment:
Flexible schedule, often includes meeting clients in person or via Zoom, and following up by phone or email. Can be part-time or full-time.
Income Potential:
Commission-based, with opportunities for bonuses and residual income. Income grows with effort, skill, and client base.
This is a remote position.
Part-Time Accounting Assistant
Chicago, IL jobs
Part-Time Accounting Assistant Access One is a communications and managed services provider founded in 1993 and located in Chicago's Greektown. We are looking for a part-time assistant in our finance department.
Able to work 2 or 3 days/week on Tuesday, Wednesday, and/or Thursday
Specific hours to be determined 20-25 hours per week
Strong attention to detail
Salary range is $18-20/hour
Please note that under 30-hour-a-week positions do not include benefits
Job Responsibilities Assist with the following:
Processing of vendor invoices
Posting of client payments
Miscellaneous reconciliations (ie, vendor/client accounts)
Month-end tasks such as bank and credit card reconciliations
Ad hoc finance and accounting projects
Access One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
.
Logistics Coordinator
San Jose, CA jobs
Luminary Life Sciences (NextGen Genetics) is illuminating the path to parenthood for individuals and families by pioneering a comprehensive suite of life science services tailored to meet the specialized needs of patients throughout every step of the reproductive health journey. Our vision is to empower patients and health care professionals by offering innovative, customer-centered solutions that provide support from pre-conception to post-birth.
Position Summary:
We are seeking a detail-oriented and reliable individual to join our shipping department as an entry-level Logistics Coordinator. The successful candidate will assist with the day-to-day operations of shipping, ensuring accuracy, efficiency, and timely dispatch of customer orders.
Schedule:
Monday-Friday, daytime hours
Pay: $22 Per hour
Essential Job Responsibilities:
Prepare, pack, and label outgoing shipments according to company and carrier standards.
Verify and inspect items for accuracy and damage after shipping.
Use shipping software and tools to print labels, schedule pickups, and track shipments.
Receive incoming shipments, inspect for accuracy, and update inventory systems.
Maintain a clean, organized, and safe shipping area.
Communicate with internal departments regarding order status, issues, or delays.
Assist with loading and unloading delivery trucks.
Follow all safety procedures and company policies.
Assemble kits accurately based on predefined instructions and component lists.
Pick and pack materials such as vials, swabs, paperwork, containers, and packaging materials.
Verify contents of kits for completeness and accuracy after shipment.
Maintain inventory of kit components and notify supervisor of low stock levels.
Ensure all outgoing shipments meet quality standards and deadlines.
Other duties as assigned.
Minimum Qualifications:
Associates degree or high school equivalent
Knowledge, Skills, and Abilities:
Computer proficiency required.
Excellent interpersonal skills and ability to work as part of a multi-disciplinary team and build and maintain effective working relationships.
Demonstrated expertise in continuous quality improvement, customer service, and team building.
Strong customer service and results orientation; highly responsive to requests.
Excellent verbal & written communication skills.
Proven ability to build and maintain highly effective teams.
Ability to work as part of a multi-disciplinary team.
Excellent interpersonal skills and ability to build and maintain effective working relationships.
Excellent managerial, interpersonal and organizational skills.
Ability to maintain the highest level of confidentiality.
Flexibility and willingness to learn at all times
Excellent multi-tasking abilities
Physical Requirements:
The physical demands listed below are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions. A request for a reasonable accommodation should be made in writing and delivered to the Talent team.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
To learn more about our company and culture, visit here.
How To Get Started:
To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.
Enterprise Sales Engineer - Net New Logo Acquisition
Remote
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.
About the Role
We are seeking an experienced Enterprise Sales Engineer to partner closely with Sales Executives in acquiring net new enterprise customers. This role is focused on winning new business, not expanding existing accounts. You will play a pivotal role in the sales cycle - from discovery to technical validation and solution design - ensuring our unified communications solutions meet the complex needs of large enterprise customers.
Your expertise will drive technical credibility, help differentiate our platform, and ultimately close deals with new enterprise customers.
Key Responsibilities
Partner with the account representative to strategize, plan, and execute pursuits of net new enterprise accounts.
Lead technical discovery sessions to understand customer infrastructure, requirements, and pain points.
Design and present tailored solution architectures, leveraging deep product and industry knowledge to align with customer goals.
Conduct live demonstrations, proof-of-concepts (POCs), and technical workshops that showcase value and drive customer confidence.
Serve as the trusted technical advisor throughout the sales cycle, addressing security, integration, and scalability questions.
Collaborate with internal teams (Product, Engineering, Marketing) to ensure customer feedback is represented and solutions are optimized for enterprise-scale deployments.
Develop and deliver compelling technical presentations for both business and IT stakeholders.
Assist in creating competitive positioning and technical win strategies for target accounts.
Support RFPs/RFIs by crafting accurate, persuasive, and technically sound responses.
Stay current on industry trends, emerging technologies, and the competitive landscape in unified communications and enterprise collaboration.
Qualifications
5+ years of experience as a Sales Engineer, Solutions Consultant, or Pre-Sales Engineer in an enterprise B2B technology environment.
Proven success supporting new customer acquisition (hunter motion) in large or strategic enterprise accounts.
Strong understanding of unified communications or related enterprise platforms.
Deep technical knowledge in networking, voice, video, APIs, and integrations with enterprise IT ecosystems.
Excellent communication and presentation skills; able to simplify complex concepts for executive and technical audiences alike.
Experience designing and delivering proofs of concept (POCs) and managing technical evaluations.
Ability to thrive in a high-velocity, competitive environment with a focus on new business growth.
Bachelor's degree in Engineering or relevant work experience
Preferred:
Familiarity with enterprise security and compliance standards (e.g., SOC 2, HIPAA, FedRAMP).
Experience with collaboration and contact center technologies.
Technical certifications (e.g., CCNP, AWS, Azure, or equivalent vendor certifications).
Master's degree in Engineering or Business
Attributes for Success
Hunter Mindset: Energized by chasing and winning new logos, not maintaining existing ones.
Storyteller: Able to connect technology to real-world business outcomes.
Collaborator: Works seamlessly with Sales, Product, and Customer Success to ensure a unified customer experience.
Strategic & Tactical: Can both design the vision and dive into the technical weeds to deliver it.
⠀
70% / 30%
Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.
At this time, we are not offering sponsorship for US work authorization for any new job applicants.
For more information, visit Why Mitel or follow us on LinkedIn here.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance.
These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.
The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request.
#LI-DD1
Auto-ApplyTCC - IL Joliet - RSR - PT - T-Mobile
Joliet, IL jobs
Part-Time Retail Sales Representative
T-Mobile Premium Retailer - TCC Wireless
Base pay and commission!
The Retail Sales Representative (RSLSREP) enjoys a fast-paced and high energy environment. As an RSLSREP you are the connection between the customer and the T-Mobile brand. You are fun, energetic and fierce about the wireless industry and knowing your gear inside and out - from the latest phones to the most competitive pricing plans. As a member of the TCC Wireless family, you have a passion for creating long-lasting relationships and meaningful connections with not only your customers, but your business colleagues as well.
Essential Functions:
Must be able to perform the essential functions of the position with or without reasonable accommodation.
Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts, identifying revenue opportunities, and excelling in quality metrics.
Builds relationships with TCC Wireless employees and customers across all channels of the business.
Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
Ensures compliance with all company policies and procedures.
Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
RSLSREP is responsible for achieving assigned performance metrics.
Minimum Qualifications:
High School Diploma or GED
At least 18 years of age
Minimum 6 months experience in retail and/or sales with a strong customer focus
Legally authorized to work in the United States
Ability to work nights, weekends, and holidays in a retail environment
Professional, energetic, honest, patient and empathetic
Ability to problem solve, analyze results, plan for the future, and make good decisions
Excellent written, verbal and interpersonal communications skills
Reliable transportation
Must be able to stand for long periods of time on the sales floor
Must be able to move and/or lift up to 25 pounds
Benefits Offered:
Aflac Insurance
401k match
Phone service discounts
Development and growth opportunities
EEO Statement:
TCC Wireless LLC, is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Auto-ApplyIntern - Tax & Accounting
Vancouver, WA jobs
Come and make ripples of positive impact with us.
At our companies, we believe our positive actions in one area connect to other areas, and make a difference for each other, our clients, our professions, and our community. Together, we make a ripple effect of positive impact.
We forge and feed relationships that are mutually beneficial and satisfying, through knowledge, care and support. We call it our culture of symbiosis. And our shared values guide us in our everyday work together - Build Connection, Practice Curiosity, Bring Energy, Stay Humble, and Think Big.
We are offering an exciting paid intern opportunity during tax season where you will have access to professional experts in the field of tax accounting and financial planning through our sister firm, Johnson Bixby. The internship is part-time (20 hours/week) from January through April 15.
What you'll get to do:
Provide support in personal tax preparation and client correspondence.
Learn the process and procedures of the Personal Tax Department.
Perform basic data entry for tax returns, utilizing internal systems and processes to track projects, make appropriate notes, and ensure preparation of returns are completed in a timely manner.
Work with client managers to correspond with clients regarding information needed and communicating the status of their tax return.
Assemble completed tax returns
What You'll Bring to Us:
Bachelor's degree or currently enrolled in an accredited college or university in related field.
Some related experience, internship, and/or training in a business environment.
Minimum GPA of 3.0
Computer experience in Microsoft Office, especially Excel and Word.
Ability to work independently with minimal supervision.
Multitasking skills as well as the ability to prioritize work.
Strong communication skills with emphasis on both oral and written communication when dealing with clients and other team members.
Ability to work at a sustained pace while producing quality work.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Perks
Interns accrue PTO at the rate of 1 hour for every 40 hours worked. You can also look forward to cultural perks such as community lunches, wellness activities and more!
Integrated Tax Services is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, military service, or any other characteristic protected by law.
Senior Segment Brand and Growth Marketing Manager - Hispanic Strategy
Frisco, TX jobs
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
This is not a remote position. T-Mobile is a hybrid work environment requiring work in the office three (3) days per week. The successful candidate will be located in either Seattle, Washington; Overland Park, Kansas or Frisco, Texas area.
T-Mobile is looking for a passionate, culturally fluent Senior Segment Brand Strategist - Hispanic to lead the marketing strategy and creative execution for one of our most important customer segments.
In this role, you'll shape the Hispanic brand narrative across all channels-turning insights into storytelling that drives connection, growth, and cultural relevance. You'll collaborate with cross-functional partners in Brand, Media, Retail, Sales, and Product to ensure every touchpoint reflects our brand's Un-carrier spirit.
What You'll Do
* Build the annual strategy for the Hispanic segment, working with channel partners to drive growth from both base and new customers, setting annual and quarterly goals and performance targets.
* Brief campaigns and drive execution through partners across the marketing ecosystem-including Advertising, PR, Sponsorships, Retail Merchandising, and Experiential-to deliver integrated initiatives that move the brand and the business.
* Work cross-functionally beyond marketing, partnering with Sales, Government Relations, Corporate Responsibility, and other Lines of Business to achieve organizational alliances and ensure alignment on brand storytelling, community engagement, and growth goals.
* Lead a $100M+ media portfolio spanning advertising, digital, retail, and experiential campaigns.
* Partner with OEMs and other content partners such as Netflix, Hulu, and Apple to create co-branded initiatives and events that connect culture and commerce.
* Translate insights into actionable frameworks that guide creative briefs, campaign design, and media decisions.
* Measure impact, optimize investments, and share lessons that fuel continuous growth.
* Be the evangelist for the Hispanic segment across the organization, building a network of contacts to gather feedback, share best practices, and continuously improve the user experience for Spanish- and English-speaking customers alike.
What You Bring
* 8-10 years of marketing experience, including 3+ in multicultural or Hispanic marketing.
* Proven success leading integrated, cross-channel campaigns for major consumer brands.
* Experience leading agencies, budgets, and partnerships.
* Fully Bilingual in written and spoken English (5) and Spanish (5), with deep understanding of U.S. Hispanic culture and consumer behavior.
* Both a strategic thinker with a passion for creativity, collaboration, and inclusive storytelling as well as a "doer" with a passion to work towards speed and excellence.
* Dialed into cultural trends, sports, music, and the macroeconomic environment, with the ability to connect cultural moments to brand relevance.
* Sophisticated cross-functional skills and the ability to influence-and be influenced by-others across the organization to drive alignment and synthesize multiple priorities.
Why T-Mobile
Join the brand that's redefining wireless through innovation and inclusion. Here, your work drives meaningful connection-with customers, communities, and culture.
#LI-Corporate
* At least 18 years of age
* Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Base Pay Range: $107,900 - $194,600
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ340048¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Auto-ApplyAccount Manager, Technical
Downers Grove, IL jobs
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
This role can be based out of any T-Mobile sales office within the United States.
Job Overview
Contribute to T-Mobile success by ensuring an outstanding Customer Experience. Utilizes expertise and leadership skills to direct team members and to resolve issues to ensure requirements are met. Communicates with end-users to provide timely and accurate information and status updates. Help streamline operations when customers have service impacting challenges that need specialized support to enhance the overall customer experience for assigned strategic business customers. Collaborates effectively with cross-functional business and technology development teams to solve problems and ensure customers have the best business solutions.
Job Responsibilities:
* Monitor progress toward resolution of customer problems. Initiates measures to maintain progress toward resolution of impairment/outages such as ticket tracking, resource assignment, escalations, engaging higher tier engineers and scheduling meetings/conference calls if required. Review reporting data to identify performance trends and opportunities. Facilitate quality and customer satisfaction goals to ensure customer retention and uphold the T-Mobile brand by providing real time support.
* Analyze process flow and application of tools to identify and implement improvements that promote a painless customer experience.
* Ability to effectively acquire the right resources to apply toward resolution of sensitive or chronic troubles. Minimize and contain escalations by demonstrating helpful customer interactions and follow-up skills.
* Provide timely feedback to the management team on customer trends, issues and needs.
Education and Work Experience:
* High School Diploma/GED (Required)
* 2-4 years - Managing Technical Porjects
* Less than 2 years - Reporting Experience
Knowledge, Skills and Abilities:
* Business Planning Effective matrix management skills to influence/escalate for commitments when engaging fix actions. (Required)
* Task Management Strong multi-tasking skills as well as prioritization of activities to resolve several customer emergencies at the same time. (Required)
* Product Knowledge Solid understanding of customer technologies and all Sprint products and services in order to understand and meet customer requirements. Extensive knowledge of T-Mobile products and services for effective customer management. (Required)
* Root Cause Analysis Ability to interpret service performance for root cause analysis and corrective action. (Required)
* Communication Demonstrates strong business writing techniques and presentation skills on multiple levels including Customer, Vendor, and Executive.. (Required)
* MS Office Suite Proficient in MS Office - specifically Excel, Word, Power Point, Visio (Required)
* Presentations Ability to present information to all levels of management up to and including the Executive level for both internal and external customers (Required)
Licenses and Certifications:
* At least 18 years of age
* Legally authorized to work in the United States
*
T-Mobile requires U.S. citizenship for certain roles within the organization. This role requires U.S. citizenship. Individuals hired into this role will be required to submit documentation proving U.S. citizenship within the first 7 days of hire - failure to do so will result in termination.
Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Base Pay Range: $62,600 - $112,900
Corporate Bonus Target: 10%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, ******************************************** ID=REQ336412¶dox=1
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out *************************
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Auto-Apply