What is a 911 Emergency Dispatcher

There is more than meets the eye when it comes to being a 911 emergency dispatcher. For example, did you know that they make an average of $18.92 an hour? That's $39,347 a year!

Between 2018 and 2028, the career is expected to grow 6% and produce 5,500 job opportunities across the U.S.

What Does a 911 Emergency Dispatcher Do

There are certain skills that many 911 emergency dispatchers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed ability to multitask, communication skills and empathy.

Learn more about what a 911 Emergency Dispatcher does

How To Become a 911 Emergency Dispatcher

If you're interested in becoming a 911 emergency dispatcher, one of the first things to consider is how much education you need. We've determined that 26.7% of 911 emergency dispatchers have a bachelor's degree. In terms of higher education levels, we found that 3.0% of 911 emergency dispatchers have master's degrees. Even though some 911 emergency dispatchers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a 911 emergency dispatcher. When we researched the most common majors for a 911 emergency dispatcher, we found that they most commonly earn high school diploma degrees or bachelor's degree degrees. Other degrees that we often see on 911 emergency dispatcher resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a 911 emergency dispatcher. In fact, many 911 emergency dispatcher jobs require experience in a role such as cashier. Meanwhile, many 911 emergency dispatchers also have previous career experience in roles such as customer service representative or emergency medical technician.

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Average Salary
$39,347
Average Salary
Job Growth Rate
6%
Job Growth Rate
Job Openings
22,338
Job Openings
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911 Emergency Dispatcher Career Paths

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Average Salary for a 911 Emergency Dispatcher

911 Emergency Dispatchers in America make an average salary of $39,347 per year or $19 per hour. The top 10 percent makes over $49,000 per year, while the bottom 10 percent under $31,000 per year.
Average Salary
$39,347
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911 Emergency Dispatcher Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a 911 Emergency Dispatcher. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a 911 Emergency Dispatcher Resume

At Zippia, we went through countless 911 Emergency Dispatcher resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View 911 Emergency Dispatcher Resume Examples And Templates

911 Emergency Dispatcher Demographics

911 Emergency Dispatcher Gender Statistics

female

70.7 %

male

26.2 %

unknown

3.0 %

911 Emergency Dispatcher Ethnicity Statistics

White

75.3 %

Black or African American

10.1 %

Hispanic or Latino

9.6 %

911 Emergency Dispatcher Foreign Languages Spoken Statistics

Spanish

79.6 %

German

8.2 %

French

6.1 %
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Create The Perfect Resume

Our resume builder tool will walk you through the process of creating a stand-out 911 Emergency Dispatcher resume.

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911 Emergency Dispatcher Education

911 Emergency Dispatcher Majors

15.9 %

911 Emergency Dispatcher Degrees

High School Diploma

30.5 %

Bachelors

26.7 %

Associate

26.1 %
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Online Courses For 911 Emergency Dispatcher That You May Like

Truck Dispatcher Training (STEP BY STEP, work independently)
udemy
4.2
(257)

FULL COURSE- How to Become a Truck Dispatcher, how to book loads for semi-trucks and start your own Dispatch Company...

Health in Complex Humanitarian Emergencies
coursera

The Center for Humanitarian Emergencies is a partnership between CDC's Emergency Response and Recovery Branch and the Rollins School of Public Health that drives global collaboration, research and evidence based training to improve the lives and well-being of populations impacted by humanitarian emergencies. - Center for Humanitarian Emergencies: http://www. che. emory.edu/ - CDC's Emergency Response and Recovery Branch: http://www. cdc.gov/globalhealth/healthprotection/errb/index. html This cou...

Medical Emergencies: CPR, Toxicology, and Wilderness
coursera

In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: (1) Identify the signs and symptoms associated with a patient in shock, to describe the major categories of shock, to assess a patient with signs of shock and formulate a plan for treatment to stabilize the patient for transport, (2) Identify a patient in cardiac arrest and to describe the components of high performance CPR inc...

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Top Skills For a 911 Emergency Dispatcher

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 10.7% of 911 emergency dispatchers listed ems on their resume, but soft skills such as ability to multitask and communication skills are important as well.

12 911 Emergency Dispatcher RESUME EXAMPLES

Best States For a 911 Emergency Dispatcher

Some places are better than others when it comes to starting a career as a 911 emergency dispatcher. The best states for people in this position are Idaho, Oregon, Alaska, and Maine. 911 emergency dispatchers make the most in Idaho with an average salary of $50,550. Whereas in Oregon and Alaska, they would average $48,278 and $47,611, respectively. While 911 emergency dispatchers would only make an average of $46,970 in Maine, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Maine

Total 911 Emergency Dispatcher Jobs:
75
Highest 10% Earn:
$64,000
Location Quotient:
1.57
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Alaska

Total 911 Emergency Dispatcher Jobs:
50
Highest 10% Earn:
$62,000
Location Quotient:
1.66
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Nevada

Total 911 Emergency Dispatcher Jobs:
101
Highest 10% Earn:
$65,000
Location Quotient:
1.34
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For 911 Emergency Dispatchers

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Updated August 18, 2021