Working as a 911 Emergency Dispatcher

There is more than meets the eye when it comes to being a 911 emergency dispatcher. For example, did you know that they make an average of $18.89 an hour? That's $39,287 a year!

Between 2018 and 2028, the career is expected to grow 6% and produce 5,500 job opportunities across the U.S.

What Does a 911 Emergency Dispatcher Do

There are certain skills that many 911 emergency dispatchers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed empathy, typing skills and communication skills.

When it comes to the most important skills required to be a 911 emergency dispatcher, we found that a lot of resumes listed 9.7% of 911 emergency dispatchers included ems, while 6.7% of resumes included dispatch system, and 6.0% of resumes included ncic. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

How To Become a 911 Emergency Dispatcher

If you're interested in becoming a 911 emergency dispatcher, one of the first things to consider is how much education you need. We've determined that 22.3% of 911 emergency dispatchers have a bachelor's degree. In terms of higher education levels, we found that 4.3% of 911 emergency dispatchers have master's degrees. Even though some 911 emergency dispatchers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a 911 emergency dispatcher. When we researched the most common majors for a 911 emergency dispatcher, we found that they most commonly earn high school diploma degrees or associate degree degrees. Other degrees that we often see on 911 emergency dispatcher resumes include bachelor's degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a 911 emergency dispatcher. In fact, many 911 emergency dispatcher jobs require experience in a role such as cashier. Meanwhile, many 911 emergency dispatchers also have previous career experience in roles such as customer service representative or emergency medical technician.

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Average Salary$39,287
Job Growth Rate6%

911 Emergency Dispatcher Jobs

911 Emergency Dispatcher Career Paths

Top Careers Before 911 Emergency Dispatcher
Cashier13.0 %
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Top Careers After 911 Emergency Dispatcher
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What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a 911 Emergency Dispatcher

911 Emergency Dispatchers in America make an average salary of $39,287 per year or $19 per hour. The top 10 percent makes over $54,000 per year, while the bottom 10 percent under $28,000 per year.
Average Salary
$39,287

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
Police/Fire 911 Dispatcher
Police/Fire 911 Dispatcher
City of Middletown
City of Middletown
07/31/2020
07/31/2020
$35,25207/31/2020
$35,252
911 Dispatcher
911 Dispatcher
Clark County Government
Clark County Government
07/29/2020
07/29/2020
$36,00007/29/2020
$36,000
Public Safety 911 Dispatcher
Public Safety 911 Dispatcher
Marathon County
Marathon County
05/15/2020
05/15/2020
$39,96605/15/2020
$39,966
911 Emergency Dispatcher
911 Emergency Dispatcher
Livingston County
Livingston County
04/16/2020
04/16/2020
$38,00404/16/2020
$38,004
911 Dispatcher Trainee
911 Dispatcher Trainee
Colorado State University
Colorado State University
04/08/2020
04/08/2020
$39,78004/08/2020
$39,780

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911 Emergency Dispatcher Demographics

Gender

Female

70.7 %

Male

26.2 %

Unknown

3.0 %
Ethnicity

White

66.6 %

Hispanic or Latino

12.9 %

Black or African American

12.3 %
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Foreign Languages Spoken

Spanish

79.6 %

German

8.2 %

French

6.1 %
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911 Emergency Dispatcher Education

Schools

Kaplan University

15.6 %

Ashford University

9.4 %

Community College of the Air Force

7.0 %

Washington State University

5.5 %
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Majors

Criminal Justice

26.7 %

Business

13.1 %

Medical Technician

9.9 %

Nursing

5.7 %
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Degrees

High School Diploma

32.0 %

Associate

22.9 %

Bachelors

22.3 %

Certificate

12.1 %
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Entry Level Jobs For Becoming A 911 Emergency Dispatcher

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Full Time
Part Time
Internship
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Top Skills For a 911 Emergency Dispatcher

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 9.7% of 911 emergency dispatchers listed ems on their resume, but soft skills such as empathy and typing skills are important as well.

911 Emergency Dispatcher Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a 911 emergency dispatcher. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

At Zippia, we went through countless 911 emergency dispatcher resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Write a 911 Emergency Dispatcher Resume

At Zippia, we went through countless 911 emergency dispatcher resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

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Top 911 Emergency Dispatcher Employers

1. Marion County
3.7
Avg. Salary: 
$40,200
911 Emergency Dispatchers Hired: 
25+
2. Jefferson County
4.5
Avg. Salary: 
$43,847
911 Emergency Dispatchers Hired: 
18+
3. Franklin County
3.6
Avg. Salary: 
$41,380
911 Emergency Dispatchers Hired: 
17+
4. York County
3.6
Avg. Salary: 
$40,923
911 Emergency Dispatchers Hired: 
13+
5. Montgomery County
3.6
Avg. Salary: 
$37,190
911 Emergency Dispatchers Hired: 
13+
6. Sedgwick County
4.3
Avg. Salary: 
$39,899
911 Emergency Dispatchers Hired: 
12+

911 Emergency Dispatcher Videos

Recently Added 911 Emergency Dispatcher Jobs

Updated October 2, 2020