911 emergency dispatcher vs emergency dispatcher

The differences between 911 emergency dispatchers and emergency dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a 911 emergency dispatcher has an average salary of $36,782, which is higher than the $36,748 average annual salary of an emergency dispatcher.

The top three skills for a 911 emergency dispatcher include EMS, computer aided dispatch and NCIC. The most important skills for an emergency dispatcher are computer aided dispatch, EMS, and customer service.

911 emergency dispatcher vs emergency dispatcher overview

	911 Emergency Dispatcher	Emergency Dispatcher
Yearly salary	$36,782	$36,748
Hourly rate	$17.68	$17.67
Growth rate	4%	4%
Number of jobs	27,140	29,409
Job satisfaction	-	-
Most common degree	High School Diploma, 30%	Bachelor's Degree, 32%
Average age	39	39
Years of experience	-	-

911 emergency dispatcher vs emergency dispatcher salary

911 emergency dispatchers and emergency dispatchers have different pay scales, as shown below.

	911 Emergency Dispatcher	Emergency Dispatcher
Average salary	$36,782	$36,748
Salary range	Between $27,000 And $49,000	Between $27,000 And $49,000
Highest paying City	Minneapolis, MN	Allentown, PA
Highest paying state	Pennsylvania	Pennsylvania
Best paying company	Clark County	Clean Harbors
Best paying industry	Government	Government

Differences between 911 emergency dispatcher and emergency dispatcher education

There are a few differences between a 911 emergency dispatcher and an emergency dispatcher in terms of educational background:

	911 Emergency Dispatcher	Emergency Dispatcher
Most common degree	High School Diploma, 30%	Bachelor's Degree, 32%
Most common major	Criminal Justice	Criminal Justice
Most common college	-	-

911 emergency dispatcher vs emergency dispatcher demographics

Here are the differences between 911 emergency dispatchers' and emergency dispatchers' demographics:

	911 Emergency Dispatcher	Emergency Dispatcher
Average age	39	39
Gender ratio	Male, 26.8% Female, 73.2%	Male, 34.8% Female, 65.2%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	17%	17%

Differences between 911 emergency dispatcher and emergency dispatcher duties and responsibilities

911 emergency dispatcher example responsibilities.

Help deliver several healthy babies with the assistance of the 911 EMD cards.
Help callers perform CPR, Heimlich maneuver, and other lifesaving measures of injure subjects.
Answer emergency and non-emergency calls and dispatch the appropriate department whether it be police, fire, or ems.
Operate a nationwide computerize crime information system (NCIC) to all criminal justice agencies-local, state and federal.
Log warrant entries, missing persons, and stolen vehicles as well as other miscellaneous items into the national NCIC program.
Administer CPR instructions to numerous third party individuals.

Emergency dispatcher example responsibilities.

Perform (EMD) emergency medical dispatch procedures until the police, fire fighters or paramedics arrive.
Receive emergency and non emergency calls via telephone, TDD or radio.
Assist with over the phone medical instruction, CPR instruction, and traumatic emergencies.
Coordinate response of ambulances and public safety units to emergency sites or in-progress crime situations.
Coordinate response of ambulances, fire, and police units to emergencies and in-progress crime situations.
Assist with leading callers through various procedures such as CPR while waiting for units to arrive on scene.

911 emergency dispatcher vs emergency dispatcher skills

Common 911 emergency dispatcher skills

EMS, 12%
Computer Aided Dispatch, 10%
NCIC, 6%
CAD, 6%
Public Safety Agencies, 6%
Law Enforcement Agencies, 5%

Common emergency dispatcher skills

Computer Aided Dispatch, 12%
EMS, 6%
Customer Service, 6%
CAD, 6%
Public Safety Agencies, 6%
Non-Emergency Telephone Calls, 6%

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Office and Administrative Industry
911 Emergency Dispatcher
911 Emergency Dispatcher vs Emergency Dispatcher

Updated January 8, 2025

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