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Best 911 emergency dispatcher certifications
The best certifications for a 911 emergency dispatcher are Emergency Medical Technician (EMT), Emergency Medical Dispatcher Certification (EMD), and Emergency Medical Dispatcher.
911 emergency dispatcher certifications demonstrate your competency as a 911 emergency dispatcher to employers. However, not all 911 emergency dispatcher certifications provide the same value.
Below is a list of the best 911 emergency dispatcher certifications. Obtaining a 911 emergency dispatcher certification will give you a leg up when you apply for jobs and increase your potential salary.
17 best certifications for 911 emergency dispatchers
17 best 911 emergency dispatcher certifications
1. Emergency Medical Technician (EMT)
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
2. Emergency Medical Dispatcher Certification (EMD)
The Emergency Medical Dispatcher (EMD) has been recognized as an essential component of effective EMS systems. Proper and timely training as well as a sound medical protocol are what help EMDs deliver quality care to the calling public with emergency medical needs.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
3. Emergency Medical Dispatcher
This course is based on the NHTSA National Standard Curriculum for EMD. Completion of the APCO Institute Emergency Medical Dispatcher course means that the student has met all of the requirements of the National Standard Curriculum - an important point for states that require compliance with the national curriculum.Topics covered provide the student with the knowledge and foundation to answer calls for emergency medical service and properly prioritize the response. The course also provides the student with the knowledge needed to convey proper pre-arrival instructions to the caller when needed.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
4. Certified Phlebotomy Technician (CPT)
A Certified Phlebotomy Technician (CPT) draws blood from patients or donors in hospitals, blood banks, or similar facilities for analysis or other medical purposes.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
5. Commercial Driver License (CDL)
The Federal Motor Carrier Safety Administration (FMCSA) is the agency of the U.S. Department of Transportation that is responsible for establishing standards for Commercial Motor Vehicle (CMV) operators, including the Commercial Driver's License (CDL). The minimum national CDL testing standards and licensing requirements established by FMCSA are administered by state driver licensing agencies when they issue a CDL. You are required to obtain and hold a CDL if you drive interstate, intrastate (within a state), or for foreign commerce and drive a vehicle that meets any of the classifications of a CDL. States develop their own tests which must meet the minimum federal standards, but which also may have standards unique to the state. To get a CDL, first you must get a commercial learner's permit. States can only issue learner's permits and CDLs to drivers after they pass knowledge exams and skills tests. You have to pass the CDL knowledge and skills tests for the class of license and type of endorsement required to operate the type of commercial vehicle you plan to drive. And, you have to take the skills test in a vehicle of the same type as the vehicle you plan to operate. For a quick reference of CDL Classes, see the CDL License Matrix.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
6. Public Safety Telecommunicator I
Training modules include:Introduction to Your New Career (roles and responsibilities of the position)Interpersonal CommunicationsTelephone Communications Techniques: Call ProcessingTelephony - Traditional TechnologyTelephony - Emerging TechnologyTelephony - TTY TelematicsComputer Aided Dispatch & Related TechnologiesRadio Communications TechniquesRadio TechnologyCall ClassificationNIMS Incident Command SystemLiability IssuesPreparing for Your New Career (stress management)
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
7. Emergency Medical Services
Emergency Medical Services (EMS) involves prehospital emergency patient care, including initial patient stabilization, treatment, and transport to hospitals in specially equipped ambulances or helicopters.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
8. Certified Pharmacy Technician (CPhT)
PTCB's pharmacy technician certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Certification is achieved by meeting specific eligibility requirements and earning a passing score on the Pharmacy Technician Certification Exam (PTCE). The PTCB certification program is accredited by the National Commission for Certifying Agencies (NCCA).
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
9. Communications Training Officer (CTO)
Practical exercises used throughout the course support the knowledge gained in lecture and demonstration. The course is available live or from the APCO Institute Online. If taught by your own APCO Institute-certified instructor, it becomes an economical way to certify your trainers. The instructor version includes a CD with PowerPoint files to enhance the learning experience and a pool of scenarios to use in class, as well as all the samples that students receive.Topics include:CTO Roles and ResponsibilitiesApproaches to Training Liability The Adult Learner Communicating with Your Trainee CTO Program Overview Performance Evaluation Daily Documentation Objective vs. Subjective Comments
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
10. Emergency Fire Dispatcher Certification (EFD)
The Emergency Fire Dispatcher (EFD) through the use of the FPDS™ brings the science of structured call processing to the fire-rescue field.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
11. First Aid, CPR and AED Instructor
Knowing how to respond to a first aid or CPR emergency is one of the most important skills a person can possess. The Standard First Aid, CPR and AED course meets the OSHA requirements and is your tool for training employees or the general public on the latest skills, techniques and expertise in life-saving procedures. The practice and feedback of using related skills in a realistic situation is integrated into the actual teaching experience.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? No
- Renewal required? No
12. Emergency Telecommunicator Certification (ETC)
The ETC program is designed and produced by the National Academies of Emergency Dispatch (NAED). The course (40 hours minimum) is designed to train new employees unfamiliar with emergency communication centers, emergency telecommunication technology, interpersonal communication, legal issues, and job stress factors.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
13. Emergency Police Dispatcher Certification (EPD)
The newly developed PPDS™ brings the science of structured call processing to the world of law enforcement. Completion of this course provides students with confidence to begin using the protocol on-line in the busiest of communication centers.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
14. Emergency Medical Technician - Intermediate 85 (EMT85)
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
15. Certified Emergency Manager (CEM)
A Certified Emergency Manager® (CEM®) has the knowledge, skills and ability to effectively manage a comprehensive emergency management program. A CEM® has a working knowledge of all the basic tenets of emergency management, including mitigation, preparedness, response and recovery. A CEM® has experience and knowledge of interagency and community-wide participation in planning, coordination and management functions designed to improve emergency management capabilities. A CEM® can effectively accomplish the goals and objectives of any emergency management program in all environments with little or no additional training orientation.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
16. Emergency Medicine
The ABPS's emergency medicine board certification exams enable successful candidates to present themselves to the public as qualified medical specialists in emergency medicine. Completing the emergency medicine board certification exams indicates mastery of emergency medicine experience and knowledge, as well as a professional commitment to adhere to the ABPS Medical Code of Ethics.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 8 year(s)
17. Certified Medical Office Manager (CMOM)
Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
What is the best certification for a 911 emergency dispatcher?
The best 911 emergency dispatcher certification is Emergency Medical Technician (EMT). The Emergency Medical Technician (EMT) is awarded by the National Registry of Emergency Medical Technicians. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this 911 emergency dispatcher certification:
- To become a certified Emergency Medical Technician (EMT), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 2 year.
What are some of the most in-demand certifications for 911 emergency dispatchers?
The most in-demand 911 emergency dispatcher certification is Emergency Medical Dispatcher based on all active job postings. Having this 911 emergency dispatcher certification will give you access to more 911 emergency dispatcher jobs with higher salaries.
What certifications can impact a 911 emergency dispatcher career and salary?
The Emergency Medical Technician certification will help you to secure a emergency medical technician position, which will increase your pay and career trajectory. A emergency medical technician's average salary is $40,092 whereas 911 emergency dispatchers make an average salary of $36,782.
The most common combination of 911 emergency dispatcher certifications include: Emergency Medical Technician (EMT), Emergency Medical Dispatcher Certification (EMD), and Emergency Medical Dispatcher.
Online courses for 911 emergency dispatchers to earn certifications
1. Health in Complex Humanitarian Emergencies
The Center for Humanitarian Emergencies is a partnership between CDC's Emergency Response and Recovery Branch and the Rollins School of Public Health that drives global collaboration, research and evidence based training to improve the lives and well-being of populations impacted by humanitarian emergencies. - Center for Humanitarian Emergencies: http://www.che.emory.edu/ - CDC's Emergency Response and Recovery Branch: http://www.cdc.gov/globalhealth/healthprotection/errb/index.html This course...
2. Medical Emergencies: CPR, Toxicology, and Wilderness
In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: (1) Identify the signs and symptoms associated with a patient in shock, to describe the major categories of shock, to assess a patient with signs of shock and formulate a plan for treatment to stabilize the patient for transport, (2) Identify a patient in cardiac arrest and to describe the components of high performance CPR...
3. Airline Operations: Flight Planning and Flight Dispatch
Airline Operations: Master the essentials of aviation - aircraft operational control and dispatch...
4. Personal Emergency Planning (Coronavirus - COVID-19 Edition)
Learn how to prepare for and respond to all the different kinds of emergencies that could befall you including COVID-19...
5. Medical Emergencies: Airway, Breathing, and Circulation
In this course, you will develop the knowledge and skills to assess and stabilize certain types of patients for transport. By the end of this course, you will be able to: 1) assess a basic medical patient 2) describe general pharmacologic principles and the skills associated with medication administration, 3) explain airway physiology, the assessment of the airway and available interventions for airway management, 4) identify, assess and formulate a plan to stabilize a patient with a...
6. CertNexus Certified Ethical Emerging Technologist
The Certified Ethical Emerging Technologist (CEET) industry validated certification helps professionals differentiate themselves from other job candidates by demonstrating their ability to ethically navigate data driven emerging technologies such as AI, Machine Learning and Data Science.\n\nOrganizations and governments are seeking out ethics professionals to minimize risk and guide their decision-making about the design of inclusive, responsible, and trusted technology. An algorithm not...
7. Fire Safety and Prevention Planning
Become an expert in understanding Fire Safety and Prevention Planning for your workplaces and organizations...
8. Basic Fire Safety Awareness
Basic Fire Safety Awareness - Your Gateway towards Career in Fire Safety...
9. Fintech Startups in Emerging Markets
The University of Cape Town’s specialization will give aspiring entrepreneurs the tools to understand the technological innovations and challenges the financial services industry faces in the emerging market context. The specialization covers foundations of the changing financial regulations, new technological applications like blockchain or artificial intelligence and design thinking for startups in emerging markets. Through real-world case studies, you will see how this technology can unlock...
10. Trauma Emergencies and Care
Welcome to Trauma Emergencies and Care. In this course, you will learn about some of the mechanics and physics of trauma on the human body, and how this can cause injury. You will continue to expand your new vocabulary with medical terminology, and learn how to describe the different injuries you may see. You will also learn about the trauma system itself- and when it is important to transport patients to a trauma center. Then we will dive into specific injuries based on what part of the body...
11. Fire Safety: Become A Fire Safety Expert
Become an expert in Fire Safety, Fire Hazards Control, Fire Evacuation Plans, and Fire Risk Assessment...
12. Truck Dispatcher - Working with owner operators
Work and earn...
13. Emergence of Life
How did life emerge on Earth? How have life and Earth co-evolved through geological time? Is life elsewhere in the universe? Take a look through the 4-billion-year history of life on Earth through the lens of the modern Tree of Life! This course will evaluate the entire history of life on Earth within the context of our cutting-edge understanding of the Tree of Life. This includes the pioneering work of Professor Carl Woese on the University of Illinois Urbana-Champaign campus which...
14. The Physics of Emergence: Introduction to Condensed Matter
We know the fundamental equations governing the motion of every atom in our brain and every electron in our computers - the motion of each and every atomic and subatomic particle on planet Earth can, in principle, be calculated from well understood physical laws. And yet, the natural world (and the behavior of humans and computers alike) continues to surprise us. This is because when large numbers of objects interact together, they can exhibit qualitatively new emergent phenomena, which are not...
15. NEBOSH FIRE SAFETY
Managing Fire Safety in Workplace...
16. St John Ambulance: Official Baby & Paediatric First Aid
Essential Lifesaving First Aid & CPR Skills for Parents, Guardians & Carers in an Emergency Situation...
17. Exploring Emerging Technologies for Lifelong Learning and Success
This learning opportunity is an open-access resource for lifelong learning. The aim is to identify the value and implications of using established and emerging technology tools for personal and professional growth and acquire strategies to develop lifelong learning habits to keep pace with technology change. This course is targeted to the needs of ALL learners, including college students, faculty, current and career-seeking professionals, and anyone from across the globe with a desire to learn...
18. Financial Regulation in Emerging Markets and the Rise of Fintech Companies
This course explores the developments that have fueled the emergence of fintech companies around the world. Following the changing regulatory environment, especially since the 1997 Asian and 2008 global financial crisis, governments have enacted far-reaching new financial regulations for safeguarding financial stability. However, banks and financial institutions have found it increasingly difficult to be profitable in these new regulatory environments. Technology is taking leaps forward in...
19. Emergency Life Support First Aid Training
Learn important life saving first aid. Treatment of major illness and injuries...
20. Dog CPR, First Aid + Safety for pet pros + dedicated owners
Essential training to keep your dogs safe, attract clients & gain skills & confidence to take action in an emergency...