Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalaryResume

Skills

What They DoEducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesJob OutlookComparePart Time jobsEntry Level jobsFull Time jobs
zippia ai icon

Automatically apply for jobs with Zippi

Upload your resume to get started.

911 emergency dispatcher skills for your resume and career

Updated January 8, 2025
2 min read
911 emergency dispatcher example skills
Below we've compiled a list of the most critical 911 emergency dispatcher skills. We ranked the top skills for 911 emergency dispatchers based on the percentage of resumes they appeared on. For example, 11.6% of 911 emergency dispatcher resumes contained ems as a skill. Continue reading to find out what skills a 911 emergency dispatcher needs to be successful in the workplace.

15 911 emergency dispatcher skills for your resume and career

1. EMS

Emergency Medical Services, also known as EMS, is an emergency medical response system that provides stabilization and urgent preclinical and on-site treatment for serious illness and injury, as well as the transportation of patients who are unable to transport themselves to a definite health care center. The main objective of EMS is to provide emergency medical treatment to those who need urgent medical attention and to properly treat the patient's condition and transport them to a suitable health center or medical facility.

Here's how 911 emergency dispatchers use ems:
  • Operated radio transmitter and receiver to dispatch EMS personnel to life or property-threatening emergency and non-emergency situations.
  • Answered emergency and routine phone calls, dispatched Police, Fire and EMS personnel, used CAD, EMD and NCIC systems

2. Computer Aided Dispatch

Here's how 911 emergency dispatchers use computer aided dispatch:
  • Helped design and operate agency Computer Aided Dispatch system.
  • Enter detailed information into computer aided dispatch system.

3. NCIC

Here's how 911 emergency dispatchers use ncic:
  • Logged warrant entries, missing persons, and stolen vehicles as well as other miscellaneous items into the national NCIC program.
  • Monitor, query and respond to the National Crime Information Center (NCIC) and also make entries into NCIC.

4. CAD

Here's how 911 emergency dispatchers use cad:
  • Input information received by law enforcement radio traffic into CAD program
  • Received 911 emergency calls, received police and fire non emergency calls and entered both into a CAD program for dispatch.

5. Public Safety Agencies

Here's how 911 emergency dispatchers use public safety agencies:
  • Developed and maintained Missing Persons program for all County Public safety agencies that complied with State and Federal Laws and Regulations.
  • Worked in conjunction with dispatch center, external public safety agencies and health care providers.

6. Law Enforcement Agencies

Here's how 911 emergency dispatchers use law enforcement agencies:
  • Provide available information to other law enforcement agencies when appropriate and necessary.
  • Perform 911 dispatching services to Hamilton County, and dispatch for eight different law enforcement agencies that are in Hamilton County.

Choose from 10+ customizable 911 emergency dispatcher resume templates

Build a professional 911 emergency dispatcher resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your 911 emergency dispatcher resume.

7. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how 911 emergency dispatchers use cpr:
  • Maintain level 3 BCA Terminal Operator certification (basic PS Portals queries, plus CCH-Criminal History) and CPR certification.
  • Required knowledge of basic CPR and First-Aid and responsible for making accurate and timely judgments for the situations put into.

8. Computer System

Here's how 911 emergency dispatchers use computer system:
  • Performed data preparation tasks by entering information into the computer system and running necessary reports.
  • Used a variety of computer systems to access sensitive information pertaining to patient medical records.

9. Emergency Situations

Here's how 911 emergency dispatchers use emergency situations:
  • Dispatched proper services to emergency situations, controlled situations through communication, ACIC/NCIC checks through database for identification of individual.
  • Dispatch appropriate equipment which requires knowledge of the various types of equipment/vehicles required for different emergency situations.

10. Fire Ambulance

Here's how 911 emergency dispatchers use fire ambulance:
  • Requested police, fire ambulance, or other emergency units as necessary while ensuring adherence to established procedures.
  • Monitor and answer police, fire ambulance, local government, town highway and public safety radios.

11. Medical Dispatch

Here's how 911 emergency dispatchers use medical dispatch:
  • Perform emergency medical dispatch and crisis intervention services, monitor and operate a radio console and computer equipment.
  • Provided emergency medical directions in accordance with emergency medical dispatch certification standards.

12. Dispatch System

Dispatch systems are organized systems for transport, distribution, and dispatch of products via coordinated logistics.

Here's how 911 emergency dispatchers use dispatch system:
  • Dispatch fire department units when required using computer-aided dispatch system and countywide radio system.
  • Handled emergency 911 communications using computer assisted dispatch system.

13. Dispatch Police

Here's how 911 emergency dispatchers use dispatch police:
  • Radio communications to dispatch police/fire and ambulance.
  • Answer emergency and non-emergency calls, dispatch police, fire and medical aid, answer and dispatch over the radio.

14. Medical Services

Here's how 911 emergency dispatchers use medical services:
  • Assist citizens by resolving emergency and non-emergency complaints, medical services, and providing follow-up resources.
  • Dispatch of appropriate emergency medical services, law enforcement and fire department personnel to emergency scenes.

15. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how 911 emergency dispatchers use telephone calls:
  • Receive incoming telephone calls regarding emergency and non-emergency police and fire departments with a city.
  • Documented information provided and maintained a log of incoming telephone calls and radio traffic.
top-skills

What skills help 911 Emergency Dispatchers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of 911 emergency dispatcher skills to add to your resume

911 emergency dispatcher skills

The most important skills for a 911 emergency dispatcher resume and required skills for a 911 emergency dispatcher to have include:

  • EMS
  • Computer Aided Dispatch
  • NCIC
  • CAD
  • Public Safety Agencies
  • Law Enforcement Agencies
  • CPR
  • Computer System
  • Emergency Situations
  • Fire Ambulance
  • Medical Dispatch
  • Dispatch System
  • Dispatch Police
  • Medical Services
  • Telephone Calls
  • Radio Consoles
  • Radio Traffic
  • Non-Emergency Phone Calls
  • EMD
  • Radio Systems
  • TDD
  • Communications Equipment
  • Background Checks
  • Non-Emergency Services
  • Computer Screens
  • EMT
  • Radio Communications
  • Dispatch Calls
  • Medical Calls
  • Medical Emergencies
  • Data Systems
  • Ambulances
  • Fire Service
  • Phone Lines
  • Emergency Ambulance Service
  • License Plates
  • Computer Equipment
  • Relative Priorities
  • Criminal Histories
  • Technical Systems
  • Dispatch Emergency Services
  • Administrative Calls
  • Vehicle Registration
  • Alertness
  • Non-Emergency Police
  • Resuscitation
  • Apco
  • Incident Tracking
  • Crisis Intervention
  • Question Callers

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs