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911 operator demographics and statistics in the US

911 operator demographics research summary. Zippia estimates 911 operator demographics and statistics in the United States by using a database of 30 million profiles. Our 911 operator estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about 911 operators after extensive research and analysis:

  • There are over 35,543 911 operators currently employed in the United States.
  • 77.8% of all 911 operators are women, while 22.2% are men.
  • The average 911 operator age is 39 years old.
  • The most common ethnicity of 911 operators is White (72.1%), followed by Hispanic or Latino (11.1%), Black or African American (9.1%) and Unknown (6.0%).
  • In 2022, women earned 97% of what men earned.
  • 17% of all 911 operators are LGBT.
  • 911 operators are 67% more likely to work at government companies in comparison to private companies.
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911 operator demographics by:

911 operator gender statistics

77.8% of 911 operators are women and 22.2% of 911 operators are men.
  • Female, 77.8%
  • Male, 22.2%

911 operator gender ratio

GenderPercentages
Female77.8%
Male22.2%

911 operator gender pay gap

Women earn 97¢ for every $1 earned by men

male-income
Male income
$40,871
female-income
Female income
$39,810

911 operator gender ratio over time

This data breaks down the percentage of men and women in 911 operator positions over time. Currently, 77.8% of 911 operators are female.
Male
Female
100%
80%
60%
40%
20%
0%
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021

911 operator gender ratio by year

YearMaleFemale
201031.74%68.26%
201132.11%67.89%
201230.90%69.10%
201332.71%67.29%
201430.45%69.55%
201533.49%66.51%
201632.64%67.36%
201731.55%68.45%
201821.23%78.77%
201923.09%76.91%
202018.89%81.11%
202122.23%77.77%

911 operator related jobs gender ratio

We compared 911 operators with similar job titles to see how gender ratios vary. As you can see, centrifugal operator and flight information expediter have the biggest gender ratio gaps.

Job titleMaleFemale
Cosmetician3%97%
Schedule Checker10%90%
Plant Clerk14%86%
911 Operator22%78%
Raw Scales Operator95%5%
Flight Information Expediter95%5%
Centrifugal Operator96%4%

911 operator demographics by race

The most common ethnicity among 911 operators is White, which makes up 72.1% of all 911 operators. Comparatively, 11.1% of 911 operators are Hispanic or Latino and 9.1% of 911 operators are Black or African American.
  • White, 72.1%
  • Hispanic or Latino, 11.1%
  • Black or African American, 9.1%
  • Unknown, 6.0%
  • Asian, 0.9%
  • American Indian and Alaska Native, 0.8%

911 operator race

911 operator racePercentages
White72.1%
Hispanic or Latino11.1%
Black or African American9.1%
Unknown6.0%
Asian0.9%
American Indian and Alaska Native0.8%

911 operator race and ethnicity over time

See how 911 operator racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.

911 operator race and ethnicity by year

YearWhiteBlack or African AmericanAsianHispanic or Latino
201075.41%9.59%1.82%10.57%
201172.29%11.37%1.84%11.47%
201272.43%10.81%2.40%12.06%
201373.67%10.30%2.21%10.51%
201471.75%11.62%1.92%12.02%
201572.03%11.76%1.89%11.94%
201672.37%10.12%3.03%11.86%
201772.17%9.51%2.13%13.04%
201875.26%10.12%1.81%9.65%
201977.98%8.31%0.77%9.25%
202074.05%8.40%1.31%11.12%
202172.13%9.14%0.90%11.11%

911 operator wage gap by race

According to our data, hispanic or latino 911 operators have the highest average salary compared to other ethnicities. Black or african american 911 operators have the lowest average salary at $40,400.
$43,000
$42,000
$41,000
$40,000
Unknown
White
Black or African American
Asian
Hispanic or Latino
EthnicitySalary
Unknown$40,702
White$40,481
Black or African American$40,400
Asian$41,285
Hispanic or Latino$41,497

Average 911 operator age

See how the average age of 911 operators varies based on ethnicity and gender.
Male
Female

911 operator age by race and gender

RaceMale ageFemale age
Unknown38.5
White4039
Black or African American39
Hispanic or Latino3132

911 operator age breakdown

The average age of 911 operators is 40+ years years old, representing 46% of the 911 operator population.

40+ years

30-40 years

20-30 years


911 operator age breakdown

911 Operator YearsPercentages
40+ years46%
30-40 years31%
20-30 years22%

911 operator educational attainment

The most common degree for 911 operators is bachelor's degree, with 35% of 911 operators earning that degree. The second and third most common degree levels are high school diploma degree at 26% and high school diploma degree at 24%.
  • Bachelor's, 35%
  • High School Diploma, 26%
  • Associate, 24%
  • Diploma, 5%
  • Other Degrees, 10%

911 operators by degree level

911 operator degreePercentages
Bachelor's35%
High School Diploma26%
Associate24%
Diploma5%
Other Degrees10%

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911 operator wage gap by degree level

According to the data, 911 operators with a Bachelor's degree earn more than those without, at $41,726 annually. With a Associate degree, 911 operators earn a median annual income of $41,329 compared to $39,977 for 911 operators with an High School Diploma degree.
$42,000
$41,000
$40,000
$39,000
High School Diploma or Less
Bachelor's Degree
Some College/ Associate Degree
EducationSalary
High School Diploma or Less$39,977
Bachelor's Degree$41,726
Some College/ Associate Degree$41,329

911 operator employment statistics

Most 911 operators work for a government in the government industry.

Company size where 911 operators work

Below, you can see the size of companies where 911 operators work.

< 50 employees

50 - 100 employees

100 - 500 employees

500 - 1,000 employees

1,000 - 10,000 employees

> 10,000

911 operator jobs by employer size

Company sizePercentages
< 50 employees9%
50 - 100 employees19%
100 - 500 employees38%
500 - 1,000 employees8%
1,000 - 10,000 employees22%
> 10,000 employees4%

911 operator jobs by company type

Employees with the 911 operator job title have their preferences when it comes to working for a company. For instance, most 911 operators prefer to work at government companies over private companies.

Education

Public

Private

Government

911 operator jobs by sector

Company typePercentages
Education4%
Public2%
Private26%
Government67%

911 operator jobs by industry

The most common industries for 911 operators are government, professional and health care.

Government

Professional

Health Care

Education

Manufacturing

911 operator turnover and employment statistics

911 operator unemployment rate over time

The unemployment rate for 911 operators between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.

911 operator unemployment rate by year

Year911 operator unemployment rate
20108.02%
20116.93%
20125.71%
20135.09%
20144.22%
20153.94%
20163.81%
20173.05%
20181.93%
20191.47%
20201.38%
20212.39%

Average 911 operator tenure

The average 911 operator stays at their job for 1-2 years, based on the 995 911 operators resumes in Zippia's database.

Less than one year

1-2 years

3-4 years

5-7 years

8-10 years

11+ years

911 operator tenure statistics

Number of yearsPercentages
Less than 1 year22%
1-2 years30%
3-4 years14%
5-7 years16%
8-10 years6%
11+ years12%

911 operator LGBT ratio compared to similar jobs

Review the percent of 911 operators that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
Job titleLGBTJob openings
Warehouse Specialist6.40%211,496
Courier8.26%13,088
Mail Distributor9.48%20,108
Parcel Post Clerk10.33%70,221
Service Order Expediter10.63%17,156
Audit Machine Operator11.70%65,541
911 Operator17.25%-

Similar 911 operator jobs LGBT demographics

ProfessionPercentages of LGBT Job openings
Warehouse Specialist6.40%211,496
Courier8.26%13,088
Mail Distributor9.48%20,108
Parcel Post Clerk10.33%70,221
Service Order Expediter10.63%17,156
Audit Machine Operator11.70%65,541

Foreign languages spoken by 911 operators

The most common foreign language among 911 operators is Spanish at 85.7%. The second-most popular foreign language spoken is German at 4.8% and Khmer is the third-most popular at 4.8%.
  • Spanish, 85.7%
  • German, 4.8%
  • Khmer, 4.8%
  • Japanese, 4.8%

911 operator languages spoken

Foreign languagePercentages
Spanish85.7%
German4.8%
Khmer4.8%
Japanese4.8%

911 operator jobs

911 operator location demographics

Which city has the most 911 Operators?

By looking through more than 995 resumes, we found that the most popular places for 911 operators are New York, NY and Baltimore, MD.
Number of 911 Operators

911 operator jobs by state

RankStateNumber of jobsAverage salary
1Massachusetts1,089$42,417
2Maryland849$42,005
3New Jersey764$45,782
4Rhode Island139$47,181
5District of Columbia110$46,079
6Alaska99$40,559
7California90$59,697
8Hawaii79$32,965
9Texas34$35,644
10Florida28$33,837
11Missouri23$37,130
12Wisconsin20$43,954
13Virginia15$40,368
14North Carolina14$32,978
15Colorado13$46,630
16Illinois11$50,504
17Michigan11$40,158
18Montana11$37,332
19Arizona11$38,482
20Indiana11$36,368
21Washington10$45,839
22New York10$45,514
23Georgia10$30,196
24Oregon7$56,015
25Minnesota7$49,619
26Kentucky7$29,594
27Arkansas7$24,628
28Nevada5$42,551
29Pennsylvania5$39,561
30Ohio5$32,995
31Idaho4$35,103
32Oklahoma4$30,860
33Tennessee4$31,537
34South Carolina4$30,271
35New Mexico3$38,474
36Alabama3$32,750
37Wyoming2$47,581
38West Virginia2$49,185
39Vermont2$43,786
40Kansas2$46,240
41South Dakota2$37,816
42Iowa2$39,756
43Louisiana2$32,717
44Maine1$50,100
45Delaware1$48,522
46North Dakota1$43,247
47Mississippi1$33,706
48Utah1$34,250
49Connecticut0$49,096
50New Hampshire0$45,647
51Nebraska0$38,536

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