Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for 911 operators in the United States. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:

  • There are over 35,543 911 operators currently employed in the United States.
  • 77.8% of all 911 operators are women, while 22.2% are men.
  • The average age of an employed 911 operator is 39 years old.
  • The most common ethnicity of 911 operators is White (72.1%), followed by Hispanic or Latino (11.1%), Black or African American (9.1%) and Unknown (6.0%).
  • In 2021, women earned 97% of what men earned.
  • 17% of all 911 operators are LGBT.
  • 911 operators are 67% more likely to work at government companies in comparison to private companies.

911 Operator Statistics By Gender

77.8% of 911 operators are women and 22.2% of 911 operators are men.

  • Female, 77.8%
  • Male, 22.2%

911 Operators By Gender

GenderPercentages
Female77.8%
Male22.2%

Gender Pay Gap For 911 Operator

Women Earn 97¢ For Every $1 Earned By Men

male-income
Male Income
$40,871
female-income
Female Income
$39,810

911 Operator Gender Over Time

This data shows how men and women predominate in the 911 operator position over time.

Male
Female
100%
80%
60%
40%
20%
0%
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021

911 Operator Gender By Year

YearMaleFemale
201031.74%68.26%
201132.11%67.89%
201230.90%69.10%
201332.71%67.29%
201430.45%69.55%
201533.49%66.51%
201632.64%67.36%
201731.55%68.45%
201821.23%78.77%
201923.09%76.91%
202018.89%81.11%
202122.23%77.77%

911 Operator Male to Female Ratio

We compared this job title with other job titles to see how gender percentages varied. As you can see, centrifugal operator and flight information expediter have the biggest difference in gender.

Job TitleMaleFemale
Cosmetician3%97%
Schedule Checker10%90%
Plant Clerk14%86%
911 Operator22%78%
Raw Scales Operator95%5%
Flight Information Expediter95%5%
Centrifugal Operator96%4%

911 Operator Statistics By Race

The most common ethnicity among 911 operators is White, which makes up 72.1% of all 911 operators. Comparatively, there are 11.1% of the Hispanic or Latino ethnicity and 9.1% of the Black or African American ethnicity.

  • White, 72.1%
  • Hispanic or Latino, 11.1%
  • Black or African American, 9.1%
  • Unknown, 6.0%
  • Asian, 0.9%
  • American Indian and Alaska Native, 0.8%

911 Operator Race

911 Operator RacePercentages
White72.1%
Hispanic or Latino11.1%
Black or African American9.1%
Unknown6.0%
Asian0.9%
American Indian and Alaska Native0.8%

911 Operator Race And Ethnicity Over Time

Using the Census Bureau data, we found out how the percentage of each ethnic category trended between 2010-2019 among 911 operators.

  • White
  • Asian
  • Hispanic or Latino
  • Black or African American

911 Operator Race By Year

YearWhiteBlack or African AmericanAsianHispanic or Latino
201075.41%9.59%1.82%10.57%
201172.29%11.37%1.84%11.47%
201272.43%10.81%2.40%12.06%
201373.67%10.30%2.21%10.51%
201471.75%11.62%1.92%12.02%
201572.03%11.76%1.89%11.94%
201672.37%10.12%3.03%11.86%
201772.17%9.51%2.13%13.04%
201875.26%10.12%1.81%9.65%
201977.98%8.31%0.77%9.25%
202074.05%8.40%1.31%11.12%
202172.13%9.14%0.90%11.11%

911 Operator Wage Gap By Race

Hispanic or latino 911 operators have the highest average salary compared to other ethnicities. Black or african american 911 operators have the lowest average salary at $40,400.
$43,000
$42,000
$41,000
$40,000
Unknown
White
Black or African American
Asian
Hispanic or Latino
EthnicitySalary
Unknown$40,702
White$40,481
Black or African American$40,400
Asian$41,285
Hispanic or Latino$41,497

911 Operator JOBS

Average Age of a 911 Operator

We determined the average age of 911 operators based on ethnicity and gender.

Male
Female

911 Operator Age By Race

RaceMale AgeFemale Age
Unknown38.5
White4039
Black or African American39
Hispanic or Latino3132

911 Operator Age Breakdown

This chart breaks down the ages of 911 operator employees. Interestingly enough, the average age of 911 operators is 40+ years old, which represents 46% of the population.

40+ years

30-40 years

20-30 years


911 Operator Age

911 Operator YearsPercentages
40+ years46%
30-40 years31%
20-30 years22%

Types of 911 Operator Degree Levels

The most common degree for 911 operators is bachelor's degree 35% of 911 operators earn that degree. A close second is high school diploma with 26% and rounding it off is associate degree with 24%.

  • Bachelors, 35%
  • High School Diploma, 26%
  • Associate, 24%
  • Diploma, 5%
  • Other Degrees, 10%

911 Operators By Education

911 Operator DegreePercentages
Bachelors35%
High School Diploma26%
Associate24%
Diploma5%
Other Degrees10%

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911 Operator Wage Gap By Education

911 operators with a Bachelors degree earn more than those without, at $41,726 annually. With a Associate degree, 911 operators earn a median annual income of $41,329 compared to $39,977 for 911 operators with an High School Diploma degree.
$42,000
$41,000
$40,000
$39,000
High School Diploma or Less
Bachelor's Degree
Some College/ Associate Degree
EducationSalary
High School Diploma or Less$39,977
Bachelor's Degree$41,726
Some College/ Associate Degree$41,329

911 Operator Employment Statistics

This section highlights information about where 911 operators work. We found most 911 operators work for a government company. In addition, the industry that employs the most 911 operators is the government industry.

Company Size

We created this chart to show you the average size of companies that typically hire 911 operators.

< 50 employees

50 - 100 employees

100 - 500 employees

500 - 1,000 employees

1,000 - 10,000 employees

> 10,000

911 Operator Jobs By Employer Size

Company SizePercentages
< 50 employees9%
50 - 100 employees19%
100 - 500 employees38%
500 - 1,000 employees8%
1,000 - 10,000 employees22%
> 10,000 employees4%

The Types Of Companies 911 Operator Work In

Employees with the 911 operator job title have their preferences when it comes to working for a company. For instance, most 911 operators prefer to work at government companies over private companies.

Education

Public

Private

Government

911 Operator Jobs By Sector

Company TypePercentages
Education4%
Public2%
Private26%
Government67%

Top Industries Hiring 911 Operators

Just based on the number of employees within each industry, we were able to determine the most common industries that employ 911 operators. Those industries include government, professional and health care.

Government

Professional

Health Care

Education

Manufacturing

911 Operator Turnover And Employment Statistics

911 Operator Unemployment Rate Over Time

The Bureau of Labor Statistics came in clutch when it came down to figuring out how the unemployment rate has changed over time. Between 2008 and 2018, this is how the number of 911 operators changed.

  • Unemployment rate

911 Operator Unemployment Rate By Year

Year911 Operator Unemployment Rate
20108.02%
20116.93%
20125.71%
20135.09%
20144.22%
20153.94%
20163.81%
20173.05%
20181.93%
20191.47%
20201.38%
20212.39%

The Average Number of Years That 911 Operator Stay in a Job

By looking over 995 911 operators resumes, we figured out that the average 911 operator enjoys staying at their job for 1-2 years for a percentage of 30%.

Less than one year

1-2 years

3-4 years

5-7 years

8-10 years

11+ years

911 Operator Tenure

Number or YearsPercentages
Less than 1 year22%
1-2 years30%
3-4 years14%
5-7 years16%
8-10 years6%
11+ years12%

Comparing The LGBT Ratio of 911 Operators with Other Job Titles

After finding the gender ratio, we wondered if the percentages of LGBT persons were different as well. Using the data below, you can see how other job titles compare to 911 operators.

Job TitleLGBTJob Openings
Warehouse Specialist6.40%211,496
Courier8.26%13,088
Mail Distributor9.48%20,108
Parcel Post Clerk10.33%70,221
Service Order Expediter10.63%17,156
Audit Machine Operator11.70%65,541
911 Operator17.25%-

911 Operator LGBT Demographics

ProfessionPercentages of LGBT Job Openings
Warehouse Specialist6.40%211,496
Courier8.26%13,088
Mail Distributor9.48%20,108
Parcel Post Clerk10.33%70,221
Service Order Expediter10.63%17,156
Audit Machine Operator11.70%65,541

Foreign Languages Spoken By 911 Operators

The most common foreign language among 911 operators is Spanish at 85.7%. The second-most popular foreign language spoken is German at 4.8% and Khmer is the third-most popular at 4.8%.

  • Spanish, 85.7%
  • German, 4.8%
  • Khmer, 4.8%
  • Japanese, 4.8%

911 Operator Languages Spoken

Foreign LanguagePercentages
Spanish85.7%
German4.8%
Khmer4.8%
Japanese4.8%

911 Operator Jobs

Recently Added 911 Operator Jobs

911 Operator Heatmaps

Which State Has The Most 911 Operators?

By looking through more than 995 resumes, we found that the most popular places for 911 operators are New York, NY and Baltimore, MD.

Number of 911 Operators

Number Of 911 Operator Jobs By State

RankStateNumber of JobsAverage Salary
1Massachusetts1,089$42,417
2Maryland849$42,005
3New Jersey764$45,782
4Rhode Island139$47,181
5District of Columbia110$46,079
6Alaska99$40,559
7California90$59,697
8Hawaii79$32,965
9Texas34$35,644
10Florida28$33,837
11Missouri23$37,130
12Wisconsin20$43,954
13Virginia15$40,368
14North Carolina14$32,978
15Colorado13$46,630
16Illinois11$50,504
17Michigan11$40,158
18Montana11$37,332
19Arizona11$38,482
20Indiana11$36,368
21Washington10$45,839
22New York10$45,514
23Georgia10$30,196
24Oregon7$56,015
25Minnesota7$49,619
26Kentucky7$29,594
27Arkansas7$24,628
28Nevada5$42,551
29Pennsylvania5$39,561
30Ohio5$32,995
31Idaho4$35,103
32Oklahoma4$30,860
33Tennessee4$31,537
34South Carolina4$30,271
35New Mexico3$38,474
36Alabama3$32,750
37Wyoming2$47,581
38West Virginia2$49,185
39Vermont2$43,786
40Kansas2$46,240
41South Dakota2$37,816
42Iowa2$39,756
43Louisiana2$32,717
44Maine1$50,100
45Delaware1$48,522
46North Dakota1$43,247
47Mississippi1$33,706
48Utah1$34,250
49Connecticut0$49,096
50New Hampshire0$45,647
51Nebraska0$38,536

911 Operator Demographics FAQs

How Many 911 Operator Are There In The Us?

There are over 35,543 911 Operators in the United States.

What Percentage Of 911 Operators Are Black?

9.1% of 911 Operators are Black or African American

What Race Are Most 911 Operators?

Most a are White, with 72.1% of 911 Operators belonging to this ethnicity. 11.1% of 911 Operators are Hispanic or Latino, 9.1% of 911 Operators are Black or African American, 6.0% of 911 Operators are Unknown, 0.9% of 911 Operators are Asian, and 0.8% of 911 Operators are American Indian and Alaska Native

Are 911 Operator Jobs Male - Dominated?

No, 911 Operator jobs are not male - dominated. 77% of 911 Operators are female, and 22% are male, so there are more female 911 Operators than male 911 Operators in the United States.

How Old Is The Average 911 Operator?

The average 911 Operator is 39 years old. 46% of 911 Operators are 40+ years old or older, 31% are between the ages of 30-40 years, and 22% are between 20-30 years old

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