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911 operator education requirements

Updated January 8, 2025
2 min read
Usually, 911 operators don't need a college education. The most common degree for 911 operators is bachelor's degree with 35% graduates, with only 26% 911 operator graduates earning high school diploma. 911 operators who decided to graduate from college often finish University of Phoenix or Clayton State University. Some good skills to have in this position include ems, computer aided dispatch and public safety agencies.

Popular 911 operator certifications include Emergency Medical Dispatcher, Emergency Medical Dispatcher Certification (EMD), or Public Safety Telecommunicator I. To improve 911 operator qualification and skills, we prepared some online courses to help in 911 operator education paths.

What education do you need to become a 911 operator?

What degree do you need to be a 911 operator?

The most common degree for 911 operators is bachelor's degree, with 35% of 911 operators earning that degree. The second and third most common degree levels are high school diploma degree at 26% and high school diploma degree at 24%.
  • Bachelor's, 35%
  • High School Diploma, 26%
  • Associate, 24%
  • Diploma, 5%
  • Other Degrees, 10%

What should I major in to become a 911 operator?

You should major in business to become a 911 operator. 22% of 911 operators major in business. Other common majors for a 911 operator include criminal justice and psychology.

Best majors for 911 operators

RankMajorPercentages
1Business21.7%
2Criminal Justice18.7%
3Psychology7.8%
4General Studies6.9%
5Nursing4.8%

20 best online courses for 911 operators

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1. Simulation of Call Centre Operations Using R Simmer

coursera

Introduction To Call Centre Simulation Process Create Statistical Variables Required For Simulation Define Trajectories for Call Centre Departments Define Teams, Resources & Arrivals of Calls Run Call Centre Simulation & Store Results Plot Charts & Interpret Simulation Results...

2. CVS Health Call Center Customer Service

coursera

The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

3. Getting Started with Call Center Training

udemy
4.4
(607)

Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...

4. Airline Operations: Flight Planning and Flight Dispatch

udemy
4.3
(702)

Airline Operations: Master the essentials of aviation - aircraft operational control and dispatch...

5. Introduction to Hardware and Operating Systems

coursera

Get ready to enter the thriving field of Information Technology (IT), with job ready skills! This beginner friendly course provides the core hardware and operating system knowledge needed by anyone new to IT and computer hardware who wants to start a new career in technology, including IT Support, Networking, Cybersecurity, and Software Development. You will first be introduced to computing fundamentals, the four functions of computing, and the benefits of computing. You will become...

6. Truck Dispatcher - Working with owner operators

udemy
4.6
(724)

Work and earn...

7. Computer Hardware, Operating System and Networking

udemy
4.1
(314)

For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...

8. Cold Calling Mastery

udemy
4.8
(350)

Become fantastic at Cold Calling - making cold calls for lead generation, sales, & business development...

9. Operating Systems from scratch - Part 2

udemy
4.7
(1,078)

Learn memory management in operating systems as operating system forms the core of computer science...

10. Learn Cold Calling Like the Wolf of Wall Street in 3 Days

udemy
4.5
(498)

Cold Calling Like Jordan Belfort: the Exact Blueprint (Including Script & Templates) to Close the Sale Within 3 Days...

11. Fire Safety: Become A Fire Safety Expert

udemy
4.3
(484)

Become an expert in Fire Safety, Fire Hazards Control, Fire Evacuation Plans, and Fire Risk Assessment...

12. Basic Fire Safety Awareness

udemy
4.3
(776)

Basic Fire Safety Awareness - Your Gateway towards Career in Fire Safety...

13. Medical Device Regulation 2017/745 EU regulatory affairs.

udemy
4.3
(764)

Understand regulations for medical devices in simple terms to gain market approval of a medical device in the EU...

14. ISO 13485 - IQOQPQ - Process Validation for Medical Devices

udemy
4.1
(389)

Installation Qualification (IQ), Operational Qualification (OQ) & Performance Qualification (PQ) Medical Devices...

15. NEBOSH FIRE SAFETY

udemy
4.4
(252)

Managing Fire Safety in Workplace...

16. Basic Cellular Networks Operator Course

udemy
4.5
(2,162)

Basic Fundamentals of Cellular Network Operations...

17. Fire Safety and Prevention Planning

udemy
4.4
(1,467)

Become an expert in understanding Fire Safety and Prevention Planning for your workplaces and organizations...

18. A Specialty Approach to Learning Medical Billing and Coding

udemy
4.6
(352)

Volume One: Medical Hematology...

19. Cold Calling for B2B Sales: How to Prospect over the Phone

udemy
4.5
(2,576)

B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...

20. Medical Coding: ICD-10-CM Diagnosis Code Training

udemy
4.5
(645)

Learn medical coding and prepare yourself for today's healthcare workplace...

Average 911 operator salary by education level

According to our data, 911 operators with a Bachelor's degree earn the highest average salary, at $41,726 annually. 911 operators with a Associate degree earn an average annual salary of $41,329.
911 operator education level911 operator salary
High School Diploma or Less$39,977
Bachelor's Degree$41,726
Some College/ Associate Degree$41,329

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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