Working as a 911 Telecommunicator

There is more than meets the eye when it comes to being a 911 Telecommunicator. For example, did you know that they make an average of $16.3 an hour? That's $33,913 a year!

Between 2018 and 2028, the career is expected to grow 6% and produce 5,500 job opportunities across the U.S.

What Does a 911 Telecommunicator Do

There are certain skills that many 911 Telecommunicators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Ability to multitask, Communication skills and Decisionmaking skills.

When it comes to the most important skills required to be a 911 Telecommunicator, we found that a lot of resumes listed 10.9% of 911 Telecommunicators included Non-Emergency Calls, while 9.1% of resumes included EMS, and 5.7% of resumes included Dispatch System. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

How To Become a 911 Telecommunicator

If you're interested in becoming a 911 Telecommunicator, one of the first things to consider is how much education you need. We've determined that 26.5% of 911 Telecommunicators have a bachelor's degree. In terms of higher education levels, we found that 7.1% of 911 Telecommunicators have master's degrees. Even though some 911 Telecommunicators have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a 911 Telecommunicator. When we researched the most common majors for a 911 Telecommunicator, we found that they most commonly earn Criminal Justice degrees or Business degrees. Other degrees that we often see on 911 Telecommunicator resumes include Medical Technician degrees or General Studies degrees.

You may find that experience in other jobs will help you become a 911 Telecommunicator. In fact, many 911 Telecommunicator jobs require experience in a role such as Customer Service Representative. Meanwhile, many 911 Telecommunicators also have previous career experience in roles such as Cashier or Emergency Medical Technician.

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Average Salary$33,913
Job Growth Rate6%

911 Telecommunicator Jobs

911 Telecommunicator Career Paths

Top Careers Before 911 Telecommunicator
Cashier12.1 %
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Top Careers After 911 Telecommunicator
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What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a 911 Telecommunicator

911 Telecommunicators in America make an average salary of $33,913 per year or $16 per hour. The top 10 percent makes over $42,000 per year, while the bottom 10 percent under $27,000 per year.
Average Salary
$33,913

Recently Added Salaries

Job TitleCompanyCompanyStart DateSalary
911 Telecommunicator
911 Telecommunicator
Dekalb County Sheriff's Office
Dekalb County Sheriff's Office
07/31/2020
07/31/2020
$48,00007/31/2020
$48,000
911 Telecommunicator-Sheriff's Office
911 Telecommunicator-Sheriff's Office
County of Volusia
County of Volusia
03/07/2020
03/07/2020
$34,33103/07/2020
$34,331
911 Telecommunicator/Dispatcher/Operator
911 Telecommunicator/Dispatcher/Operator
International City Management
International City Management
02/29/2020
02/29/2020
$45,12102/29/2020
$45,121
911 Telecommunicator
911 Telecommunicator
County of Volusia
County of Volusia
11/28/2019
11/28/2019
$34,33111/28/2019
$34,331
911 Telecommunicator
911 Telecommunicator
McLean County Government
McLean County Government
11/18/2019
11/18/2019
$40,44611/18/2019
$40,446

911 Telecommunicator Demographics

Gender

Female

68.9 %

Male

28.8 %

Unknown

2.3 %
Ethnicity

White

65.0 %

Black or African American

13.4 %

Hispanic or Latino

12.7 %
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Foreign Languages Spoken

Spanish

86.7 %

German

6.7 %

Portuguese

6.7 %
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Entry Level Jobs For Becoming A 911 Telecommunicator

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Full Time
Part Time
Internship
Temporary

Top Skills For a 911 Telecommunicator

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 10.9% of 911 Telecommunicators listed Non-Emergency Calls on their resume, but soft skills such as Ability to multitask and Communication skills are important as well.

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Top 911 Telecommunicator Employers

1. City of Houston
4.4
Avg. Salary: 
$40,862
911 Telecommunicators Hired: 
21+
2. New Hanover County
4.4
Avg. Salary: 
$43,412
911 Telecommunicators Hired: 
12+
3. City of Columbia Heights
4.1
Avg. Salary: 
$38,129
911 Telecommunicators Hired: 
6+
4. Marion County
3.7
Avg. Salary: 
$40,200
911 Telecommunicators Hired: 
6+
5. Hamilton County Sheriff's Office
4.1
Avg. Salary: 
$43,807
911 Telecommunicators Hired: 
5+
6. Montgomery County
3.6
Avg. Salary: 
$37,190
911 Telecommunicators Hired: 
5+

Recently Added 911 Telecommunicator Jobs

Updated August 27, 2020