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Inside Sales Representative Jobs At A Place for Mom

- 28 Jobs
  • Outbound Phone Sales Specialist

    A Place for Mom 3.8company rating

    Inside Sales Representative Job At A Place for Mom

    A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation's largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion. Our employees live the company values every day: Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy. Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow. Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team. Win The Right Way: We see organizational integrity as the foundation for how we operate. Embrace Change: We innovate and constantly evolve. Job Description What You Will Do: Work in a growing, fast-paced industry to help guide families on their search for senior living communities, while working remotely from home. In this role you will make outbound calls to follow up with the family throughout the search process, providing referrals, scheduling tours and offering additional support through the decision making process for the families and communities. NO COLD CALLS! Act as the liaison between families in need and the senior housing communities or care providers. Who You Are: Looking for a fully remote sales opportunity as part of a growing company Customer obsessed Excited to work in the unique industry of senior living Enjoy a highly competitive sales environment and the ability to grow your wages monthly What Will Make You Successful: Success is measured by reaching daily call benchmarks, scheduling tours at communities, and converting leads into move-ins. Passion to learn - We offer an extensive, paid training program to prepare you to assist the families as well as ongoing feedback to help you improve performance over time. Competitive by nature - You need to have the drive to win and hit your sales goals Positive attitude - ability to work effectively across functions, geographies, and organization levels to develop solutions Flexibility - You need to be available to work evenings and occasional weekends. We are a consumer facing business and we need to be available when our families need us Qualifications Required Skills and Competencies: Prior phone sales and remote work experience preferred Ability to multi-task; simultaneously talk on the phone and take notes on the computer Ability to manage a large lead base thru intensive follow-up No senior living industry experience required Additional Information Schedule You will work with your Regional Manager to establish a full-time, 40 hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings, and end of month. Compensation Base Salary: $48,000 ($23.07/hr) On Target Earnings: $68,323+ (Uncapped) Benefits: 401(k) plus match Dental Insurance Health Insurance Vision Insurance Paid Time Off A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit ********************* #LI-CB1 #LI-Remote
    $48k-68.3k yearly 11d ago
  • Outbound Phone Sales Specialist

    A Place for Mom 3.8company rating

    Inside Sales Representative Job At A Place for Mom

    A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation's largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion. Our employees live the company values every day: Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy. Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow. Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team. Win The Right Way: We see organizational integrity as the foundation for how we operate. Embrace Change: We innovate and constantly evolve. Job Description What You Will Do: Work in a growing, fast-paced industry to help guide families on their search for senior living communities, while working remotely from home. In this role you will make outbound calls to follow up with the family throughout the search process, providing referrals, scheduling tours and offering additional support through the decision making process for the families and communities. NO COLD CALLS! Act as the liaison between families in need and the senior housing communities or care providers. Who You Are: Looking for a fully remote sales opportunity as part of a growing company Customer obsessed Excited to work in the unique industry of senior living Enjoy a highly competitive sales environment and the ability to grow your wages monthly What Will Make You Successful: Success is measured by reaching daily call benchmarks, scheduling tours at communities, and converting leads into move-ins. Passion to learn - We offer an extensive, paid training program to prepare you to assist the families as well as ongoing feedback to help you improve performance over time. Competitive by nature - You need to have the drive to win and hit your sales goals Positive attitude - ability to work effectively across functions, geographies, and organization levels to develop solutions Flexibility - You need to be available to work evenings and occasional weekends. We are a consumer facing business and we need to be available when our families need us Qualifications Required Skills and Competencies: Prior phone sales and remote work experience preferred Ability to multi-task; simultaneously talk on the phone and take notes on the computer Ability to manage a large lead base thru intensive follow-up No senior living industry experience required Additional Information Schedule You will work with your Regional Manager to establish a full-time, 40 hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings, and end of month. Compensation Base Salary: $48,000 ($23.07/hr) On Target Earnings: $68,323+ (Uncapped) Benefits: 401(k) plus match Dental Insurance Health Insurance Vision Insurance Paid Time Off A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit ********************* #LI-TF1 #LI-Remote
    $48k-68.3k yearly 9d ago
  • Customer Service Representative - National Remote

    Unitedhealth Group 4.6company rating

    Tampa, FL Jobs

    **Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.** This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm MST. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of on-the-job training. The hours of training will be during normal business hours. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. **Primary Responsibilities:** + Answer calls from medical providers, regarding patient claim inquires, prior authorization, member eligibility, portal support and explanation of benefits. + Focus on resolving issues on the first call. Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff. + Complete the system documentation necessary to track provider issues and facilitate reporting. + Constantly meet established productivity, schedule adherence, and quality standards + Maintain all Compliance and HIPAA regulations at all times. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma / GED + Must be 18 years of age OR older + 1+ years of customer service experience + 1+ years of call center experience + Knowledge and experience working in Microsoft applications (Microsoft Word, Microsoft Excel and Microsoft Outlook) + Ability to work Monday - Friday, 08:00AM - 05:00PM MST **Preferred Qualifications:** + Bilingual fluency in English and Spanish + Experience working with Microsoft Teams + Healthcare customer service experience **Telecommuting Requirements:** + Ability to keep all company sensitive documents secure (if applicable) + Required to have a dedicated work area established that is separated from other living areas and provides information privacy. + Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. **Soft Skills:** + Problem solving and analytical skills + Proven ability to handle multiple tasks and meet deadlines within standards + Adaptable and flexible with the ability to accept, create and manage change + Excellent interpersonal and communication (including excellent verbal and writing skills) *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. **_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._ _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _ _ _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment_ _._ \#RPO
    $16-28.9 hourly 2d ago
  • Customer Service Representative - RR - National Remote

    Unitedhealth Group 4.6company rating

    New York Jobs

    At **UnitedHealthcare** , we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** The world is a more interesting place when you can see it through someone else's eyes. Bring your empathy and compassion to a role that will bring out your best every day. **UnitedHealthcare** , part of the **UnitedHealth Group** family of businesses, can provide you with some of the best training and tools in the world to help build relationships and serve our existing and new customers. You'll take as many as 50-70 calls per day from customers who have questions about their health benefits. As their advocate, you'll use your personality and our tools to help them through the health care benefits available to them, including helping them enroll in a new plan. This is no small opportunity. Join us and discover how you can take your career to a new level. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work an 8-hour shift schedule during our normal business hours of (8:00am - 8:00pm). This will be a rotating shift working EST hours. It may be necessary, given the business need, to work occasional overtime. + 07:50 AM - 4:20 PM + 08:20 AM - 4:50 PM + 09:00 AM - 5:30 PM + 09:20 AM - 5:50 PM + 10:05 AM - 6:35 PM + 11:00 AM - 7:30 PM + 11:35 AM - 8:05 PM We offer 18 weeks of training. The hours during training will be 8:00am to 4:30pm EST, Monday - Friday. No PTO during training. 100% attendance is required. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. **Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence + Educate customers about the fundamentals and benefits of consumer-driven health care, guiding them on topics such as selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider + Contact care providers (doctor's offices) on behalf of the customer + Assist customers in navigating myuhc.com and other UnitedHealth Group websites while encouraging and guiding them towards becoming self-sufficient in using these tools This role is equally challenging and rewarding. You'll be spending long periods of time on the phone and called on to research complex issues pertaining to the caller's health, status and potential plan options. To do this, you'll need to navigate across multiple databases which require fluency in computer navigation and toggling while confidently and compassionately engaging with the caller. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma / GED OR equivalent work experience + Must be 18 years of age OR older + 2+ years of customer service experience + Ability to work a rotating 8-hour shift schedule during our normal business hours of Monday - Friday (8:00am - 8:00pm). This will be a rotating shift working EST hours. It may be necessary, given the business need, to work occasional overtime. **Preferred Qualifications:** + Sales or account management experience + Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design) + Social work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations) **Telecommuting Requirements:** + Ability to keep all company sensitive documents secure (if applicable) + Required to have a dedicated work area established that is separated from other living areas and provides information privacy. + Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. **_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._ _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _ _ _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment_ _._ \#RPO
    $16-28.9 hourly 2d ago
  • Customer Service Representative - Remote in Phoenix, AZ

    Unitedhealth Group Inc. 4.6company rating

    Phoenix, AZ Jobs

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Working in a call center environment under supervision to receive and process inbound calls from patients, providers and other medical staff. Execute outbound calls or electronic task to assist with providing medical related services. Assist callers with appointment scheduling, prescriptions refills, facility locations and lab results. Resolve routine to complex issues. This position is full-time, Monday - Friday. Employees are required to work during our normal business hours of 8:00am - 5:00pm MST. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 20414 North 27th Ave., Phoenix, AZ. We offer up to 12 weeks of paid training. The hours during training will be 8:00am - 5:00pm, Monday - Friday. Training will be conducted onsite. If you are located in Phoenix, AZ, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: * Answers a minimum of 10 calls from patients, resolving moderate to complex issues * Schedule and verify appointments in clinical information system * Verify and update patient demographic and insurance information * Send and receive tasks to Provider offices to assist patient with access to medical care * Receive and process; expedite stat and at-risk referrals * Contact patients to inform of appointment and referral status * Extreme high volume data entry * Process and resolve expedited patient complaints * Review and processing of medication refills * Proactive response to inquiries from patients, Providers, and internal medical personnel You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma / GED OR equivalent work experience * Must be 18 years of age OR older * Customer service experience in a call center and / OR office environment * Experience with computer in a Windows based environment * Listening, critical thinking, decision-making, telephone, customer service and problem-solving skills * Ability to work Monday - Friday, during our normal business hours of 8:00am - 5:00pm MST, including the flexibility to work occasional overtime or weekends, based on the business need Preferred Qualifications: * Experience in a healthcare environment * Training in a medical office OR customer service - related field * Knowledge of insurance products * Medical Terminology * Expanded knowledge and use of Microsoft Excel * Ability to demonstrate customer service and proper telephone etiquette Telecommuting Requirements: * Reside within a commutable distance to the office at 20414 North 27th Ave., Phoenix, AZ * Ability to keep all company sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information privacy * Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills: * Oral and written communication skills * Ability to prioritize call types * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO
    $16-28.9 hourly 2d ago
  • Customer Service Representative - RR - National Remote

    Unitedhealth Group 4.6company rating

    Phoenix, AZ Jobs

    At **UnitedHealthcare** , we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** The world is a more interesting place when you can see it through someone else's eyes. Bring your empathy and compassion to a role that will bring out your best every day. **UnitedHealthcare** , part of the **UnitedHealth Group** family of businesses, can provide you with some of the best training and tools in the world to help build relationships and serve our existing and new customers. You'll take as many as 50-70 calls per day from customers who have questions about their health benefits. As their advocate, you'll use your personality and our tools to help them through the health care benefits available to them, including helping them enroll in a new plan. This is no small opportunity. Join us and discover how you can take your career to a new level. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work an 8-hour shift schedule during our normal business hours of (8:00am - 8:00pm). This will be a rotating shift working EST hours. It may be necessary, given the business need, to work occasional overtime. + 07:50 AM - 4:20 PM + 08:20 AM - 4:50 PM + 09:00 AM - 5:30 PM + 09:20 AM - 5:50 PM + 10:05 AM - 6:35 PM + 11:00 AM - 7:30 PM + 11:35 AM - 8:05 PM We offer 18 weeks of training. The hours during training will be 8:00am to 4:30pm EST, Monday - Friday. No PTO during training. 100% attendance is required. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. **Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence + Educate customers about the fundamentals and benefits of consumer-driven health care, guiding them on topics such as selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider + Contact care providers (doctor's offices) on behalf of the customer + Assist customers in navigating myuhc.com and other UnitedHealth Group websites while encouraging and guiding them towards becoming self-sufficient in using these tools This role is equally challenging and rewarding. You'll be spending long periods of time on the phone and called on to research complex issues pertaining to the caller's health, status and potential plan options. To do this, you'll need to navigate across multiple databases which require fluency in computer navigation and toggling while confidently and compassionately engaging with the caller. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma / GED OR equivalent work experience + Must be 18 years of age OR older + 2+ years of customer service experience + Ability to work a rotating 8-hour shift schedule during our normal business hours of Monday - Friday (8:00am - 8:00pm). This will be a rotating shift working EST hours. It may be necessary, given the business need, to work occasional overtime. **Preferred Qualifications:** + Sales or account management experience + Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design) + Social work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations) **Telecommuting Requirements:** + Ability to keep all company sensitive documents secure (if applicable) + Required to have a dedicated work area established that is separated from other living areas and provides information privacy. + Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. **_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._ _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _ _ _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment_ _._ \#RPO
    $16-28.9 hourly 2d ago
  • Customer Service Representative - National Remote

    Unitedhealth Group 4.6company rating

    Phoenix, AZ Jobs

    **Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.** This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm MST. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of on-the-job training. The hours of training will be during normal business hours. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. **Primary Responsibilities:** + Answer calls from medical providers, regarding patient claim inquires, prior authorization, member eligibility, portal support and explanation of benefits. + Focus on resolving issues on the first call. Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff. + Complete the system documentation necessary to track provider issues and facilitate reporting. + Constantly meet established productivity, schedule adherence, and quality standards + Maintain all Compliance and HIPAA regulations at all times. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma / GED + Must be 18 years of age OR older + 1+ years of customer service experience + 1+ years of call center experience + Knowledge and experience working in Microsoft applications (Microsoft Word, Microsoft Excel and Microsoft Outlook) + Ability to work Monday - Friday, 08:00AM - 05:00PM MST **Preferred Qualifications:** + Bilingual fluency in English and Spanish + Experience working with Microsoft Teams + Healthcare customer service experience **Telecommuting Requirements:** + Ability to keep all company sensitive documents secure (if applicable) + Required to have a dedicated work area established that is separated from other living areas and provides information privacy. + Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. **Soft Skills:** + Problem solving and analytical skills + Proven ability to handle multiple tasks and meet deadlines within standards + Adaptable and flexible with the ability to accept, create and manage change + Excellent interpersonal and communication (including excellent verbal and writing skills) *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. **_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._ _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _ _ _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment_ _._ \#RPO
    $16-28.9 hourly 2d ago
  • Medicare Sales Agent - Dublin, OH

    Unitedhealth Group Inc. 4.6company rating

    Dublin, OH Jobs

    $3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Guaranteed base pay + monthly sales incentive earning potential. Realistic Job Preview video At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. We are growing our team in Dublin, OH and have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material. If you reside near Dublin, OH you will enjoy the flexibility of a hybrid-remote* role as you take on some tough challenges. Work Schedule: * Operating hours: Monday - Friday 7:00AM - 9:30PM local time; your shift will be provided during training with rotational weekend work * Full time position with flexibility desired based on the seasonality of our business Work Location: * Fast forward your success by participating in our onsite training program in a standard day shift for 6 - 10 weeks * This position offers hybrid work models after the successful completion of training and on the job nesting period. Once completed, employees will enjoy the opportunity to work from home up to 3 business day per week Primary Responsibilities: * Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale * Follow up with members on questions or to review current or new products and services * Navigate multiple computer systems to document member information while maintaining active listening and engagement with member * Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs * Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines * Meet the goals established for the position in the areas of performance, attendance, and consumer experience * Meet and maintain requirements for agent licensure, appointments, and annual product certification Compensation & Benefits: * As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience * Compensation = Base pay + monthly sales incentive * Average annual earnings $50K - $65K through a combination of base plus sales commissions * Top performers can earn $80K(+) * Sign-on bonus of up to $3,000 for external candidates * 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays * Medical Plan options along with participation in a Health Spending Account or a Health Saving account * Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage * 401(k) Savings Plan, Employee Stock Purchase Plan * Education Reimbursement * Employee Discounts * Employee Assistance Program * Employee Referral Bonus Program * Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) * Fun and competitive work environment focused both on teamwork and individual success! * More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience * Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training) * Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work over-time and/or weekends as needed * Must live in commutable distance to our 5900 Parkwood Place, Dublin, OH office Preferred Qualifications: * Previous sales experience * Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications * Flexibility to customize approach to meet all types of caller communication styles and personalities * All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED #RPOLinkedin
    $50k-65k yearly 23d ago
  • Customer Service Representative - Remote in Phoenix, AZ

    Unitedhealth Group 4.6company rating

    Phoenix, AZ Jobs

    **Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.** Working in a call center environment under supervision to receive and process inbound calls from patients, providers and other medical staff. Execute outbound calls or electronic task to assist with providing medical related services. Assist callers with appointment scheduling, prescriptions refills, facility locations and lab results. Resolve routine to complex issues. This position is full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am - 5pm MST. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 20414 North 27th Avenue, Phoenix, AZ 85027. We offer upto 12 weeks of paid training. The hours during training will be 8am to 5pm, Monday - Friday. Training will be conducted onsite, when they lose internet access at home they can come to office. If you are located in Phoenix, AZ, you will have the flexibility to work remotely* as you take on some tough challenges. **Primary Responsibilities:** + Answers a minimum of 10 calls from patients, resolving moderate to complex issues + Schedule and verify appointments in clinical information system + Verify and update patient demographic and insurance information + Send and receive tasks to Provider offices to assist patient with access to medical care + Receive and process; expedite stat and at-risk referrals + Contact patients to inform of appointment and referral status + Extreme high volume data entry + Process and resolve expedited patient complaints + Review and processing of medication refills + Proactive response to inquiries from patients, Providers, and internal medical personnel You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma / GED or equivalent experience + Must be 18 years of age OR older + Customer service experience in a call center and/or office environment + Experience with computer in Windows based environment + Listening, critical thinking, decision-making, telephone, customer service and problem-solving skills + Ability to work during our normal business hours of 8:00 am - 5:00 pm MST from Monday - Friday including the flexibility to work occasional overtime or weekends, based on the business need **Preferred Qualifications:** + Experience in a healthcare environment + Medical Terminology + Expanded knowledge and use of Excel + Knowledge of insurance products preferred + Ability to demonstrate customer service and proper telephone etiquette + Training in a medical office OR customer service related field **Soft skills:** + Oral and written communication skills + Ability to prioritize call types **Telecommuting Requirements:** + Reside within 20414 North 27th Avenue, Phoenix, AZ 85027 + Ability to keep all company sensitive documents secure (if applicable) + Required to have a dedicated work area established that is separated from other living areas and provides information privacy + Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO
    $30k-33k yearly est. 27d ago
  • Sales Support Representative - Roanoke, VA

    Unitedhealth Group Inc. 4.6company rating

    Roanoke, VA Jobs

    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Work Schedule: * Operating hours: Monday - Friday 8:00AM - 8:00PM EST local time * After training, you will be required to work onsite every Wednesday & Thursday with remote work on Mondays, Tuesday, and Fridays * Full time position with flexibility desired based on the seasonality of our business Work Location: * Fast forward your success by participating in our onsite training program in a standard day shift for 6 weeks * Site location: 3645 Thirlane Road NW, Roanoke, VA 24019 If you reside near Roanoke, VA, you will enjoy the flexibility of a hybrid-remote* role as you take on some tough challenges Primary Responsibilities: * Handling in-bound phone calls professionally and provide excellent customer service * Research and Resolve Sales Agent's questions relating to: * How to use self- service tools and to troubleshoot system issues * Member concerns * Medicaid Verification * Application Status and Eligibility * Onboarding & Certification Process * Commission Questions * Document Call resolution of each contact in various systems in a clear and concise manner * Demonstrate the ability to provide a quality experience for all of our customers * Meet minimal performance goals on a weekly basis You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma/GED (or higher) * 1+ years of customer service/sales support experience * 1+ years of customer service experience * Intermediate level of computer skills are required, including but not limited to knowledge of MS Word, Excel, Outlook, & keyboarding skills * Ability to attend all of training (cannot miss any days during training) * Must have ability to pass all Producer HelpDesk certifications during training Preferred Qualifications: * Experience working in a call center * Healthcare and/or insurance industry experience * Medicare knowledge * Experience supporting a sales team or working with sales representatives * Experience navigating a computer while on the phone Soft Skills: * Ability to multi-task * Ability to learn new computer applications quickly and toggle between multiple systems * Ability to communicate clearly and concisely (verbally and written) Physical Requirements and Work Environment: * Extended periods of sitting at a compute * Use of hands/fingers across keyboard or mouse * Office environment Training: * 8:00 AM to 4:30PM or 9:00am - 5:30pm Monday- Friday EST * 6 weeks (Candidates cannot miss any days during training) * A Grammar, Excel and Word Test must be passed with an 80% or higher (with agency) * Once they have completed training, Candidates must be able to: * pass product certifications annually * work any shift between 8am EST - 8pm EST * to work on weekends or overtime as requested * All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #YELLOW
    $32k-37k yearly est. 50d ago
  • Sales Support Representative - Roanoke, VA

    Unitedhealth Group 4.6company rating

    Roanoke, VA Jobs

    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **C** **aring. Connecting. Growing together.** **Work Schedule:** + Operating hours: Monday - Friday 8:00AM - 8:00PM EST local time + After training, you will be required to work onsite every Wednesday & Thursday with remote work on Mondays, Tuesday, and Fridays + Full time position with flexibility desired based on the seasonality of our business **Work Location:** + Fast forward your success by participating in our onsite training program in a standard day shift for 6 weeks + Site location: 3645 Thirlane Road NW, Roanoke, VA 24019 If you reside near Roanoke, VA, you will enjoy the flexibility of a hybrid-remote* role as you take on some tough challenges **Primary Responsibilities:** + Handling in-bound phone calls professionally and provide excellent customer service + Research and Resolve Sales Agent's questions relating to: + How to use self- service tools and to troubleshoot system issues + Member concerns + Medicaid Verification + Application Status and Eligibility + Onboarding & Certification Process + Commission Questions + Document Call resolution of each contact in various systems in a clear and concise manner + Demonstrate the ability to provide a quality experience for all of our customers + Meet minimal performance goals on a weekly basis You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma/GED (or higher) + 1+ years of customer service/sales support experience + 1+ years of customer service experience + Intermediate level of computer skills are required, including but not limited to knowledge of MS Word, Excel, Outlook, & keyboarding skills + Ability to attend all of training (cannot miss any days during training) + Must have ability to pass all Producer HelpDesk certifications during training **Preferred Qualifications:** + Experience working in a call center + Healthcare and/or insurance industry experience + Medicare knowledge + Experience supporting a sales team or working with sales representatives + Experience navigating a computer while on the phone **Soft Skills:** + Ability to multi-task + Ability to learn new computer applications quickly and toggle between multiple systems + Ability to communicate clearly and concisely (verbally and written) **Physical Requirements and Work Environment:** + Extended periods of sitting at a compute + Use of hands/fingers across keyboard or mouse + Office environment **Training:** + 8:00 AM to 4:30PM or 9:00am - 5:30pm Monday- Friday EST + 6 weeks (Candidates cannot miss any days during training) + A Grammar, Excel and Word Test must be passed with an 80% or higher (with agency) + Once they have completed training, Candidates must be able to: - pass product certifications annually - work any shift between 8am EST - 8pm EST - to work on weekends or overtime as requested *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #YELLOW
    $32k-37k yearly est. 49d ago
  • Customer Service Representative - Empire - Remote in NY

    Unitedhealth Group Inc. 4.6company rating

    Lake Katrine, NY Jobs

    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Training classes start soon - apply today! The world is a more interesting place when you can see it through someone else's eyes. Bring your empathy and compassion to a role that will bring out your best every day. UnitedHealthcare, part of the UnitedHealth Group family of businesses, can provide you with some of the best training and tools in the world to help build relationships and serve our existing and new customers. You'll take as many as 50-70 calls per day from customers who have questions about their health benefits. As their advocate, you'll use your personality and our tools to help them through the health care benefits available to them, including helping them enroll in a new plan. This is no small opportunity. Join us and discover how you can take your career to a new level. This position is full time (40 hours / week) Monday - Friday. Employees are required to work during our normal business hours of 8:00 AM - 4:35 PM EST . It may be necessary, given the business need, to work occasional overtime. We offer 16 weeks of paid training. The hours during training will be 8:00 AM - 4:35 PM EST from Monday - Friday. No PTO during training. 100% attendance is required. Training will be conducted virtually from your home. If you are located in within the state of New York, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: * Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence * Educate customers about the fundamentals and benefits of consumer - driven health care, guiding them on topics such as selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider * Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance * Assist customers in navigating myuhc.com and other UnitedHealth Group websites while encouraging and guiding them towards becoming self - sufficient in using these tools You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma / GED OR equivalent years of experience * Must be 18 years of age OR older * Minimum of 2+ years of work and / OR volunteer experience in a customer service environment * Ability to work any of our full time (40 hours / week) shift schedules during our normal business hours of 8:00 AM - 4:35 PM EST from Monday - Friday. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: * Sales OR account management experience * Health Care / Insurance environment (familiarity with medical terminology, health plan documents, OR benefit plan design) * Social work, behavioral health, disease prevention, health promotion, and behavior change (working with vulnerable populations) Telecommuting Requirements: * Reside within the state of New York * Ability to keep all company sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information privacy * Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO
    $16-28.9 hourly 2d ago
  • Customer Service Representative - RR - National Remote

    Unitedhealth Group 4.6company rating

    Lake Katrine, NY Jobs

    At **UnitedHealthcare** , we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** The world is a more interesting place when you can see it through someone else's eyes. Bring your empathy and compassion to a role that will bring out your best every day. **UnitedHealthcare** , part of the **UnitedHealth Group** family of businesses, can provide you with some of the best training and tools in the world to help build relationships and serve our existing and new customers. You'll take as many as 50-70 calls per day from customers who have questions about their health benefits. As their advocate, you'll use your personality and our tools to help them through the health care benefits available to them, including helping them enroll in a new plan. This is no small opportunity. Join us and discover how you can take your career to a new level. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work an 8-hour shift schedule during our normal business hours of (8:00am - 8:00pm). This will be a rotating shift working EST hours. It may be necessary, given the business need, to work occasional overtime. + 07:50 AM - 4:20 PM + 08:20 AM - 4:50 PM + 09:00 AM - 5:30 PM + 09:20 AM - 5:50 PM + 10:05 AM - 6:35 PM + 11:00 AM - 7:30 PM + 11:35 AM - 8:05 PM We offer 18 weeks of training. The hours during training will be 8:00am to 4:30pm EST, Monday - Friday. No PTO during training. 100% attendance is required. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. **Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence + Educate customers about the fundamentals and benefits of consumer-driven health care, guiding them on topics such as selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider + Contact care providers (doctor's offices) on behalf of the customer + Assist customers in navigating myuhc.com and other UnitedHealth Group websites while encouraging and guiding them towards becoming self-sufficient in using these tools This role is equally challenging and rewarding. You'll be spending long periods of time on the phone and called on to research complex issues pertaining to the caller's health, status and potential plan options. To do this, you'll need to navigate across multiple databases which require fluency in computer navigation and toggling while confidently and compassionately engaging with the caller. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma / GED OR equivalent work experience + Must be 18 years of age OR older + 2+ years of customer service experience + Ability to work a rotating 8-hour shift schedule during our normal business hours of Monday - Friday (8:00am - 8:00pm). This will be a rotating shift working EST hours. It may be necessary, given the business need, to work occasional overtime. **Preferred Qualifications:** + Sales or account management experience + Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design) + Social work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations) **Telecommuting Requirements:** + Ability to keep all company sensitive documents secure (if applicable) + Required to have a dedicated work area established that is separated from other living areas and provides information privacy. + Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The hourly range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. **_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._ _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _ _ _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment_ _._ \#RPO
    $16-28.9 hourly 2d ago
  • Medicare Sales Agent - Maryland Heights, MO

    Unitedhealth Group Inc. 4.6company rating

    Maryland Heights, MO Jobs

    $3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Guaranteed base pay + monthly sales incentive earning potential. Realistic Job Preview video At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. We are growing our team in Maryland Heights, MO and have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material. If you reside near Maryland Heights, MO you will enjoy the flexibility of a hybrid-remote* role as you take on some tough challenges. Work Schedule: * Operating hours: Monday - Friday 7:00AM - 9:30PM local time; your shift will be provided during training with rotational weekend work * Full time position with flexibility desired based on the seasonality of our business Work Location: * Fast forward your success by participating in our onsite training program in a standard day shift for 6 - 10 weeks * This position offers hybrid work models after the successful completion of training and on the job nesting period. Once completed, employees will enjoy the opportunity to work from home up to 3 business day per week Primary Responsibilities: * Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale * Follow up with members on questions or to review current or new products and services * Navigate multiple computer systems to document member information while maintaining active listening and engagement with member * Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs * Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines * Meet the goals established for the position in the areas of performance, attendance, and consumer experience * Meet and maintain requirements for agent licensure, appointments, and annual product certification Compensation & Benefits: * As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience * Compensation = Base pay + monthly sales incentive * Average annual earnings $50K - $65K through a combination of base plus sales commissions * Top performers can earn $80K(+) * Sign-on bonus of up to $3,000 for external candidates * 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays * Medical Plan options along with participation in a Health Spending Account or a Health Saving account * Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage * 401(k) Savings Plan, Employee Stock Purchase Plan * Education Reimbursement * Employee Discounts * Employee Assistance Program * Employee Referral Bonus Program * Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) * Fun and competitive work environment focused both on teamwork and individual success! * More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience * Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training) * Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work over-time and/or weekends as needed * Must live in commutable distance to our 13655 Riverport DR, Maryland Heights, MO 63043 office Preferred Qualifications: * Previous sales experience * Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications * Flexibility to customize approach to meet all types of caller communication styles and personalities * All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED #RPOLinkedin
    $50k-65k yearly 23d ago
  • Medicare Sales Agent - Maryland Heights, MO

    Unitedhealth Group 4.6company rating

    Maryland Heights, MO Jobs

    **$3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS** **Guaranteed base pay + monthly sales incentive earning potential.** Realistic Job Preview video (********************************************* At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** We are growing our team in **Maryland Heights, MO** and have multiple **Medicare Sales Agent** openings available now. In this inbound call role, you will receive a competitive base salary and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material. If you reside near **Maryland Heights, MO** you will enjoy the flexibility of a hybrid-remote* role as you take on some tough challenges. **Work Schedule:** + Operating hours: Monday - Friday 7:00AM - 9:30PM local time; your shift will be provided during training with rotational weekend work + Full time position with flexibility desired based on the seasonality of our business **Work Location:** + Fast forward your success by participating in our onsite training program in a standard day shift for 6 - 10 weeks + This position offers hybrid work models after the successful completion of training and on the job nesting period. Once completed, employees will enjoy the opportunity to work from home up to 3 business day per week **Primary Responsibilities:** + Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale + Follow up with members on questions or to review current or new products and services + Navigate multiple computer systems to document member information while maintaining active listening and engagement with member + Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs + Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines + Meet the goals established for the position in the areas of performance, attendance, and consumer experience + Meet and maintain requirements for agent licensure, appointments, and annual product certification **Compensation & Benefits:** + As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience + Compensation = Base pay + monthly sales incentive + Average annual earnings $50K - $65K through a combination of base plus sales commissions + Top performers can earn $80K(+) + Sign-on bonus of up to $3,000 for external candidates + 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays + Medical Plan options along with participation in a Health Spending Account or a Health Saving account + Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage + 401(k) Savings Plan, Employee Stock Purchase Plan + Education Reimbursement + Employee Discounts + Employee Assistance Program + Employee Referral Bonus Program + Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) + Fun and competitive work environment focused both on teamwork and individual success! + More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience + Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training) + Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work over-time and/or weekends as needed + Must live in commutable distance to our 13655 Riverport DR, Maryland Heights, MO 63043 office **Preferred Qualifications:** + Previous sales experience + Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications + Flexibility to customize approach to meet all types of caller communication styles and personalities *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. ****PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.** _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO, #RED \#RPOLinkedin
    $50k-65k yearly 23d ago
  • Medicare Sales Agent - De Pere, WI

    Unitedhealth Group Inc. 4.6company rating

    De Pere, WI Jobs

    Up to $3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Guaranteed base pay + monthly sales incentive earning potential. Realistic Job Preview video At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. We are growing our team in De Pere, WI and have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary and bonuses based on your sales performance. You will consult customers, both in the individual plan market as well as employer group retirees, on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material. If you reside near De Pere, WI you will enjoy the flexibility of a hybrid-remote* role as you take on some tough challenges. Work Schedule: * Operating hours: Monday - Friday 7:00am - 7:30pm local time; your shift will be provided during training with rotational weekend work * Full time position with flexibility desired based on the seasonality of our business Work Location: * Fast forward your success by participating in our onsite training program in a standard day shift for 6 - 10 weeks * This position offers hybrid work models after the successful completion of training and on the job nesting period. Once completed, employees will enjoy the opportunity to work from home up to 3 business day per week Primary Responsibilities: * Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale * Follow up with members on questions or to review current or new products and services * Navigate multiple computer systems to document member information while maintaining active listening and engagement with member * Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs * Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines * Meet the goals established for the position in the areas of performance, attendance, and consumer experience * Meet and maintain requirements for agent licensure, appointments, and annual product certification Compensation & Benefits: * As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience * Compensation = Base pay + monthly sales incentive * Average annual earnings $50K - $65K through a combination of base plus sales commissions * Sign-on bonus of up to $3,000 for external candidates * 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays * Medical Plan options along with participation in a Health Spending Account or a Health Saving account * Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage * 401(k) Savings Plan, Employee Stock Purchase Plan * Education Reimbursement * Employee Discounts * Employee Assistance Program * Employee Referral Bonus Program * Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) * Fun and competitive work environment focused both on teamwork and individual success! * More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience * Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training) * Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work over-time and/or weekends as needed * Must live in commutable distance to our 2020 Innovation Court, De Pere, WI office Preferred Qualifications: * Previous sales experience * Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications * Flexibility to customize approach to meet all types of caller communication styles and personalities * All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED #RPOLinkedin
    $50k-65k yearly 26d ago
  • Medicare Sales Agent - Miami, FL

    Unitedhealth Group Inc. 4.6company rating

    Miami, FL Jobs

    $3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Guaranteed base pay + monthly sales incentive earning potential. Realistic Job Preview video At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. We are growing our team in Miami, FL and have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary and bonuses based on your overall performance. You will consult customers, both in the individual plan market as well as employer group retirees on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material. If you are located near Miami, FL you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges. Work Schedule: * Operating hours: Monday - Friday; 7:00AM - 10:00PM CST * Your shift will be provided during training with rotational weekend requirements based on business needs * While the position provides full time benefits, employees will enjoy the flexibility of a flex work schedule model (staffing 4 days per week Q1 - Q3, then moving to 40 hours+ work weeks during the final quarter of the year. Work Location: * Fast forward your success by participating in our onsite training program in a standard day shift for 9 weeks * This position offers hybrid work models after the successful completion of training and on the job nesting period. Once completed, employees will enjoy the opportunity to work from home up to 3 business day per week Primary Responsibilities: * Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale * Assist retirees who are eligible for an employer group plan offering in understanding the benefit options that are made available specifically to them by their former employer. Measurement of agent success is based on retiree experience, completion of qualified sales (when applicable) and education of employer group offering and next steps * Follow up with members on questions or to review current or new products and services * Navigate multiple computer systems to document member information while maintaining active listening and engagement with member * Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs * Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines * Meet the goals established for the position in the areas of performance, attendance, and consumer experience * Meet and maintain requirements for agent licensure, appointments, and annual product certification Compensation & Benefits: * As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience * Compensation = Base pay + monthly sales incentive * Average annual earnings $50K - $65K through a combination of base plus sales commissions * Sign-on bonus of up to $3,000 for external candidates * 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays * Medical Plan options along with participation in a Health Spending Account or a Health Saving account * Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage * 401(k) Savings Plan, Employee Stock Purchase Plan * Education Reimbursement * Employee Discounts * Employee Assistance Program * Employee Referral Bonus Program * Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) * Fun and competitive work environment focused both on teamwork and individual success! * More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience * Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training) * Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work over-time and/or weekends as needed * Ability to work 100% onsite during training and hybrid work schedule post-training Preferred Qualifications: * Previous sales experience * Dedicated customer service experience * Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications * Flexibility to customize approach to meet all types of caller communication styles and personalities * All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED
    $22k-27k yearly est. 23d ago
  • Medicare Sales Agent - Tempe, AZ

    Unitedhealth Group Inc. 4.6company rating

    Tempe, AZ Jobs

    $3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. We are growing our team in Tempe, AZ and have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary, and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material. If you reside near Tempe, AZ you will enjoy the flexibility of a hybrid-remote* role as you take on some tough challenges. Work Schedule: * Operating hours: Monday - Friday 8:30am - 9:00pm local time; your shift will be provided during training with rotational weekend work * Full time position with flexibility desired based on the seasonality of our business Work Location: * Fast forward your success by participating in our onsite training program in a standard day shift for 6 - 10 weeks * This position offers hybrid work models after the successful completion of training and on the job nesting period. Once completed, employees will enjoy the opportunity to work from home up to 3 business day per week Primary Responsibilities: * Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale * Follow up with members on questions or to review current or new products and services * Navigate multiple computer systems to document member information while maintaining active listening and engagement with member * Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs * Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines * Meet the goals established for the position in the areas of performance, attendance, and consumer experience * Meet and maintain requirements for agent licensure, appointments, and annual product certification Compensation & Benefits: * As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience * Compensation = Base pay + monthly sales incentive * Average annual earnings $50K - $65K through a combination of base plus sales commissions * Top performers can earn $80K (+) * Sign-on bonus of up to $3,000 for external candidates * 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays * Medical Plan options along with participation in a Health Spending Account or a Health Saving account * Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage * 401(k) Savings Plan, Employee Stock Purchase Plan * Education Reimbursement * Employee Discounts * Employee Assistance Program * Employee Referral Bonus Program * Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) * Fun and competitive work environment focused both on teamwork and individual success! * More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience * Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training) * Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work over-time and/or weekends as needed * Must live in commutable distance to our 430 N Scottsdale Road, Tempe, AZ office Preferred Qualifications: * Previous sales experience * Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications * Flexibility to customize approach to meet all types of caller communication styles and personalities * All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #Yellow #RPOLinkedin
    $23k-27k yearly est. 20d ago
  • Bilingual (English / Spanish) Medicare Sales Agent - Tempe, AZ

    Unitedhealth Group Inc. 4.6company rating

    Tempe, AZ Jobs

    Up to $3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Guaranteed base pay + monthly sales incentive earning potential. Realistic Job Preview video At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. We are growing our team in Tempe, AZ and have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material. If you reside near Tempe, AZ you will enjoy the flexibility of a hybrid-remote* role as you take on some tough challenges. Work Schedule: * Operating hours: Monday - Friday 8:30am - 9:00pm local time; your shift will be provided during training with rotational weekend work * Full time position with flexibility desired based on the seasonality of our business Work Location: * Fast forward your success by participating in our onsite training program in a standard day shift for 6 - 10 weeks * This position offers hybrid work models after the successful completion of training and on the job nesting period. Once completed, employees will enjoy the opportunity to work from home up to 3 business day per week Primary Responsibilities: * Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale * Follow up with members on questions or to review current or new products and services * Navigate multiple computer systems to document member information while maintaining active listening and engagement with member * Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs * Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines * Meet the goals established for the position in the areas of performance, attendance, and consumer experience * Meet and maintain requirements for agent licensure, appointments, and annual product certification Compensation & Benefits: * As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience * Compensation = Base pay + monthly sales incentive * Average annual earnings $50K - $65K through a combination of base plus sales commissions * Top performers can earn $80K(+) * Sign-on bonus of up to $3,000 for external candidates * 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays * Medical Plan options along with participation in a Health Spending Account or a Health Saving account * Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage * 401(k) Savings Plan, Employee Stock Purchase Plan * Education Reimbursement * Employee Discounts * Employee Assistance Program * Employee Referral Bonus Program * Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) * Fun and competitive work environment focused both on teamwork and individual success! * More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience * Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training) * Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work over-time and/or weekends as needed * Must live in commutable distance to our 430 N Scottsdale Road, Tempe, AZ office * Bilingual (Spanish/English) Preferred Qualifications: * Previous sales experience * Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications * Flexibility to customize approach to meet all types of caller communication styles and personalities * All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #Yellow
    $23k-27k yearly est. 23d ago
  • Medicare Sales Agent - Tempe, AZ

    Unitedhealth Group 4.6company rating

    Tempe, AZ Jobs

    **$3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS** At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** We are growing our team in **Tempe, AZ** and have multiple **Medicare Sales Agent** openings available now. In this inbound call role, you will receive a competitive base salary, and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material. If you reside near **Tempe, AZ** you will enjoy the flexibility of a hybrid-remote* role as you take on some tough challenges. **Work Schedule:** + Operating hours: Monday - Friday 8:30am - 9:00pm local time; your shift will be provided during training with rotational weekend work + Full time position with flexibility desired based on the seasonality of our business **Work Location:** + Fast forward your success by participating in our onsite training program in a standard day shift for 6 - 10 weeks + This position offers hybrid work models after the successful completion of training and on the job nesting period. Once completed, employees will enjoy the opportunity to work from home up to 3 business day per week **Primary Responsibilities:** + Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale + Follow up with members on questions or to review current or new products and services + Navigate multiple computer systems to document member information while maintaining active listening and engagement with member + Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs + Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines + Meet the goals established for the position in the areas of performance, attendance, and consumer experience + Meet and maintain requirements for agent licensure, appointments, and annual product certification **Compensation & Benefits:** + As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience + Compensation = Base pay + monthly sales incentive + Average annual earnings $50K - $65K through a combination of base plus sales commissions + Top performers can earn $80K (+) + Sign-on bonus of up to $3,000 for external candidates + 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays + Medical Plan options along with participation in a Health Spending Account or a Health Saving account + Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage + 401(k) Savings Plan, Employee Stock Purchase Plan + Education Reimbursement + Employee Discounts + Employee Assistance Program + Employee Referral Bonus Program + Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) + Fun and competitive work environment focused both on teamwork and individual success! + More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience + Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training) + Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work over-time and/or weekends as needed + Must live in commutable distance to our 430 N Scottsdale Road, Tempe, AZoffice **Preferred Qualifications:** + Previous sales experience + Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications + Flexibility to customize approach to meet all types of caller communication styles and personalities *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. ****PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.** _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO, #Yellow \#RPOLinkedin
    $23k-27k yearly est. 20d ago

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