$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together.
Location: 791 Summit Ave, Oconomowoc, WI 53066
Primary Responsibilities:
* Greets visitors and patients in person
* Handles confidential information appropriately by protecting and disclosing information to only those authorized
* Prioritizes by assessing and analyzing information to identify immediate emergency needs
* Demonstrates technical knowledge and competence in the departmental procedures and maintains current physician on - call schedules to ensure appropriate communication to ProHealth Care Physicians
* Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
* Obtains appropriate applications and forms, confirming signatures are on file. Photocopies / scans documents as needed
* Provides patients with financial responsibility information and collects patient liabilities, document amounts in the appropriate fields, and balances the cash box daily
* Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
* Provides wayfinding instructions and assists with hospital information as requested
* Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
* Perform complex patient scheduling
* May perform other duties upon request
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
* Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
* Medical Plan options along with participation in a Health Spending Account or a Health Saving account
* Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
* 401(k) Savings Plan, Employee Stock Purchase Plan
* Education Reimbursement
* Employee Discounts
* Employee Assistance Program
* Employee Referral Bonus Program
* Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
* More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* High School Diploma/GED (or higher)
* 1+ years of customer service experience in an office setting or professional work environment
* 1+ years of scheduling experience
* Beginner level of proficiency with Microsoft Office products
* Ability to work the following, rotating schedule from 3:00pm - 11:00pm
* Week 1: Tuesday & Thursday
* Week 2: Wednesday, Thursday & Saturday
* Must be 18 years of age OR older
Preferred Qualifications:
* Experience in a medical office or hospital admitting/registration office
* Experience with electronic medical records system
* Scheduling experience
* Knowledge of medical terminology
Soft Skills:
* Excellent customer service skills
* Excellent written and verbal communication skills
* Demonstrated ability to work in fast paced environments
PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
$16.2-28.8 hourly 18d ago
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Social Worker - Per Diem
Unitedhealth Group Inc. 4.6
Waukesha, WI job
Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together.
The Social Worker is responsible to act as a liaison and assists in coordinating resources for the care of health plan members with multiple co-morbidities and/or psychosocial needs. The primary scope is to provide counseling and assistance to patients and their families as requested with personal, financial, ethical, and environmental difficulties that predispose patients to illness. The Social Worker acts as an advocate for members and their families linking them to community resources and financial assistance programs for continued growth toward a maximum level of independence. The Social Worker will interact and collaborate with the interdisciplinary care team, which includes physicians, nurses, case managers, pharmacists, laboratory technologists, other social workers, dietitians, and other educators.
The Social Worker (SW) is responsible and accountable for coordination of patient services through an interdisciplinary process, which provides clinical and psychosocial approach through continuum of care. Discharge planning will begin at the time of (or prior to) admission, and reassessed ongoing throughout the course of hospitalization. Provides direct social work/case management services to patients and/or families and hospital staff to ensure needed assessment intervention, support, and referral. Coordinates services with other members of the health care team community wide. Respond to information and referral needs of the community. The foundation of the SW role includes crisis intervention, comprehensive understanding of mental health diagnosis, brief counseling, working collaboratively with community vendors, identifying resource needs, arrange and facilitate meetings with the health care team as needed, problem solving and promoting patient wellness.
This position is per diem (as needed). Employees are required to work any of our shift schedules during our normal business hours. It may be necessary, given the business need, to work occasional overtime. Our hospital location(s) are in Waukesha WI.
We offer 4 weeks of on-the-job training. The hours of the training will be aligned with your schedule.
Primary Responsibilities:
* Coordinates patient care processes to achieve desired quality outcomes and identifies / controls appropriate resource utilization
* Provides skilled interventions for: patient/family support and/or resolution of patient/family crises; facilitating problem-solving and decision-making; advocacy and facilitation necessitated by life-changing events (new diagnosis, abuse, loss of independence, bereavement); and mediation of risk factors and various psychosocial issues
* Assesses need for post-hospital services and community resources at the time of discharge
* Develop plans of care and management plans for patients who frequent the Emergency Department in partnership with patient physician, ED Provider, and community resources
* Support patients, caregivers and/or family with psychosocial or behavioral needs
* Educates patient/family on options and choices available within the appropriate level of care
* Reports child and adult abuse and neglect to community agencies as mandated by law
* Assesses patients who may have experienced violence and makes appropriate reports and referrals
* Educates and collaborates with Care Team on care planning and discharge resources
* Involves staff at the next level of care when appropriate to promote continuity of care
* Interfaces with Department Leaders, Risk Management and patient representatives to identify potential QA or risk issues
* Participates in departmental quality improvement projects
* Initiates all necessary paperwork for all reports, plans of care, referrals, and community resources
* Must be able to functionally coordinate and discharge plan for all age groups, including the unborn child through geriatric age groups
* Is familiar with and expected to comply with all regulatory requirements, including CMS and Joint Commission Standards
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* Bachelor's degree in social work (BSW)
* 2+ years of experience working in a healthcare setting
* Knowledge of healthcare terminology
* Demonstrated ability to effectively read, write, and speak, cognitively process, and emotionally support performing other duties as assigned
* Willing or ability to work onsite at hospital location(s) in Waukesha WI regional area
* Willing or ability to work any of our per diem (as needed) shift schedules during our normal business hours, including flexibility to work both weekday and weekend shifts
Preferred Qualifications:
* Clinical social work experience
* Hospital discharge planning experience
* ACM - Social Work Certification
Soft Skills:
* Critical Thinking skills
* Excellent written and oral skills
* Oral & written communication skills
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
$28.3-50.5 hourly 8d ago
Financial Counselor, Patient Access
Unitedhealth Group 4.6
Mukwonago, WI job
**$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS** **Explore opportunities with Optum** , in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind **Caring. Connecting. Growing together** .
This position works with patients to resolve applicable financial concerns, including providing counseling on available financial assistance or healthcare coverage options, assessing payment sources, developing payment plans, and collecting patient payments.
Our office is located at 240 Maple Ave, Mukwonago, WI 53149.
We offer 4 - 6 weeks of paid training. The hours of the training will be based on the schedule or will be discussed on your first day of employment.
**Primary Responsibilities:**
+ Screens appropriate patients for possible healthcare coverage or financial assistance opportunities to determine eligibility, coverage levels and billing requirements
+ Counsels' patients as to financial responsibility while assessing suitability for in-house programs of Free Care, Discounted Care, and Payment Plans. Ensures all accounts are screened for linkage opportunities and appropriate actions are completed
+ Performs a daily check of all qualifying inpatients and assesses/offers financial assistance prior to discharge
+ Functions as the liaison with various departments for determining financial options and financial counseling for scheduled procedures and price-shopping
+ Records and prepares statistics for the outreach of financial assistance programs offered
+ Maximizes revenue collections
+ Minimizes accounts receivable losses (bad debt) by use of workflows, technology, and tools provided
+ Maintains a safe environment, complying with NLH policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed
+ May perform other duties upon request
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ 2+ years of previous customer service experience in a healthcare setting, accounting or related field
+ Intermediate level of proficiency with Microsoft Office Products
+ Ability to travel to other local sites as needed (25-30 mins travel time)
+ Ability to work Monday - Friday, 10:30am - 7:00pm
+ Ability to work 1 Saturday per month
+ Must be 18 years of age OR older
**Preferred Qualifications:**
+ Associate's Degree in Healthcare Administration, Finance, Business, or a related field
+ 2+ years of customer service experience in a hospital setting
+ Actively supports patient-centered care with respect for the diversity of human experience and demonstrates integrity with the handling of sensitive financial information
+ Verbal and written aptitude for adequate communication with the public, providers, physician office staff, registration staff and other healthcare professionals
+ Knowledge of medical terminology
+ Experience with electronic medical records system
+ Bilingual in English & Spanish
**Soft Skills:**
+ Excellent customer service skills
+ Excellent written and verbal communication skills
+ Demonstrated ability to work in fast paced environments
****PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.**
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
\#RPO #RED
$17.7-31.6 hourly 60d+ ago
Home Caregiver -Sheboygan
Unitedhealth Group 4.6
Sheboygan, WI job
Explore opportunities with Almost Family Personal Care, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of **Caring. Connecting. Growing together. #LHCjobs**
As the Home and Community Bases Services Aide, you will provide support, assistance with personal hygiene and household functions for an individual to be able to remain in their own home.
**Primary Responsibilities:**
+ Provide personal care and assist with daily living activities such as bathing, grooming, dressing, ambulation, and medication reminders
+ Support household tasks, meal preparation, and accompany clients to appointments or errands as needed
+ Monitor and document client condition, vital signs, and incidents; maintain confidentiality and use EVV system
+ Ensure a safe environment, operate medical equipment properly, and respond promptly to client needs You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Current driver's license, vehicle insurance, and reliable transportation or access to public transit
+ Ability to work flexible hours
+ Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client
**State-Specific Requirement**
+ WI: Listed on Wisconsin Home Health Aide Registry
**Preferred Qualifications:**
+ 6 months+ of home care experience
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
\#LHCJobs
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
$14-24.2 hourly 48d ago
Pharmacy Technician Medication Coordinator
Unitedhealth Group 4.6
Watertown, WI job
**Opportunities with Genoa Healthcare.** A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness - and those who care for them - have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services - in-clinic pharmacies, medication management and more - are leading the way to a new level of care.
Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group's family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Join us to start **Caring. Connecting. Growing together.**
The **Pharmacy Technician Medication Coordinator** position at Genoa is an essential role that impacts the lives of an underserved population that needs a voice. This onsite position is a liaison between a partner clinic and a Genoa mental health specialty pharmacy.
Primary responsibilities include building strong relationships with the clinic partners and communicating with consumers to assist them with their medication plan, insurance and the full services of the Genoa pharmacy. A key function will be promoting Genoa services to obtain new consumers and increasing the number of consumers Genoa serves.
Address: 425 W. Main St., STE 201, Sun Prairie, WI (Located within Mercyland Psychiatry)
Hours: Hours: Monday -Friday 8:00 AM - 5:00 PM - (Lunch 1 hour) No weekends or Holidays
**Primary Responsibilities:**
+ Communicates with all consumers of the mental health center regarding the medication services Genoa provides
+ Recruits and enrolls consumers utilizing enrollment forms and copy the consumer's insurance card
+ Facilitates the collection of prescriptions to be faxed to the pharmacy for dispensing
+ Ensures all consumer insurance information is up to date in the Pharmacy system and is properly charged for the medications dispensed
+ Assists consumers in contacting the pharmacist regarding all their medication questions and ensure a prompt response to their questions
+ Assists clinic staff and pharmacy with prior authorizations and Patient Assistance programs as needed
+ Monitors compliance by contacting the consumer at least monthly to ensure compliance and determine refill needs as applicable
+ Prescription refill management by utilizing the no refill report and contacting the appropriate prescriber to ensure timely refills are completed and dispensed to the consumer
+ Medication delivery when needed and appropriate {Only applicable in states that are allowed}
+ Checks for expiration dates (both on consumer's medications as well as house account products/standing order meds)
+ Ensures that medications are stored properly (refrigerated drugs are kept in the refrigerator, pen-tips are not stored on insulin pens, etc.)
+ Checks for discrepancies (dose changes, discontinued medications, etc.)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Pharmacy Technician License in WI
+ Drivers License
+ Reliable Transportation
+ 10% local travel
**Preferred Qualifications:**
+ PTCB Certification
+ Sales and Marketing experience
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
$20-35.7 hourly 60d+ ago
Patient Access Team Lead
Unitedhealth Group 4.6
Pewaukee, WI job
**$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS** Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Hours** : Monday-Friday between the hours of 6:45AM to 4:30PM
**Location:** N16W24131 Riverwood Dr, Waukesha, WI 53188
**Primary Responsibilities:**
+ Verifies, re-verifies and authorizes patient insurance coverage and eligibility utilizing computer-based patient registration/scheduling systems
+ Verifies and updates demographic, insurance, and other patient information
+ Confirms, collects, and posts patient co-payments and other outstanding balances
+ Generates and tracks patient encounter forms. Reviews patient encounter forms for completeness and resolves any discrepancies. Batches encounter forms and submit to appropriate billing area
+ Maintains records and makes daily cash deposit as assigned
+ Receives and addresses patient-care related telephone calls. Provides routine information on procedures and standard policies, refers matters to appropriate person within department/site
+ Identifies problem related priorities, and responds to emergency needs by contacting/interrupting physician/provider within guidelines
+ Resolves patients' questions regarding clinic schedules and billing concerns; handles requests for prescription refills, rescheduling appointments, etc.
+ Documents appropriate information in computer system. Prepare patient charts. Ensures completeness by locating test results, reminding patients of appointments, including appropriate forms, etc., for patient appointments
+ Updates and maintains Telephone Message System (TMS) in computer system. Follows through on requests. Distributes messages to appropriate provider or others for appropriate action
+ Enter new referrals or ensure that existing referral numbers are linked in the system to ensure managed care requirements
+ Provides patient education regarding managed care plans and referral process. Answers patients' referral questions, concerns, etc. Provides patients with available options
+ Works collaboratively with primary care practices, patients and specialty practices to process outgoing referrals prior to scheduled visits. Follows up with practices that do not issue a referral or obtain referral on a timely basis
+ Completes and maintains patient schedules. Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients. Communicate with patients regarding all information related to scheduled appointments
+ Notifies providers, patients and others of changes such as new scheduling, re-scheduling, no-show, emergency appointments and add-ons
+ Maintains recall lists and communicates with patients as appropriate
+ May escort patients to examination rooms and chaperones patients as required. May process standard and non-standard business office administrative paperwork, such as purchase requisitions, employee time sheets, expense vouchers, etc. Follows-up with personnel outside the medical office to expedite timely action and alleviate, or report delays as appropriate
+ Provides guidance to departmental personnel in the medical office on administrative policies and procedures
+ Comply with health and safety requirements and with regulatory agencies such as DPH, etc.
+ Comply with established departmental policies, procedures, and objectives
+ Enhance professional growth and development through educational programs, seminars, etc.
+ Attends a variety of meetings, conferences, and seminars as required or directed
+ Regular, reliable and predictable attendance is required
+ Performs other similar and related duties as required or directed
+ Run reports as needed
+ Conduct training with new employees
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
+ More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ 2+ years of healthcare experience
+ 2+ years of scheduling experience in a medical setting
+ Must be 18 years of age OR older
**Preferred Qualifications:**
+ EPIC experience
+ Additional specialized medical secretarial/medical office training preferred
+ Familiarity with various software applications such as Microsoft Word, Outlook, Excel, etc
**Soft Skills:**
+ Superior customer service skills including the ability to multi-task and resolve patient concerns in a timely manner. Ability to think critically and exercise sound judgment
+ Excellent communication, interpersonal and organizational skills
****PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.**
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
\#RPO, #RED
$20.4-36.4 hourly 24d ago
MPP Internship - Waukesha, WI
Unitedhealth Group 4.6
Waukesha, WI job
**Internships at Optum.** If you want an intern experience that will dramatically shape your career, consider a company that's dramatically shaping our entire health care system. Optum, part of the UnitedHealth Group family of companies, is a leading health services and innovation company dedicated to helping make the health system work better for everyone. With more than 94,000 people collaborating worldwide, Optum combines people, technology, data and action to improve the delivery, quality and efficiency of health care. Our internship opportunities provide a view of a rapidly evolving, incredibly challenging marketplace of ideas, products and services. Here, you'll work with some of the smartest people in the business on assignments that matter. Join us to start **Caring. Connecting. Growing together.**
During this 10-week internship, you'll gain hands-on experience within a leading health system through the Market Performance Partnership (MPP) Internship Program. The program encompasses a variety of service areas within our Optum Insight (OI) Provider Market team. Interns in the 2026 cohort will be placed in one of eight hybrid-location sites based on business needs and geographic location:
+ Eden Prairie, Minnesota
+ Waukesha, Wisconsin
+ Owensboro, Kentucky
+ Boulder, Colorado
+ Walnut Creek, California
+ Portland, Maine
+ Bangor, Maine
+ Presque Isle, Maine
During our 10-week internship program, you will gain meaningful work experience and exposure to the nation's leading health care company, while learning what a career at UnitedHealth Group will have in store for you. The goal of our internship is to put people first and stay true to our mission - helping people live healthier lives and helping the health system work better for everyone.
***This is a Full-Time summer internship position working 40 standard business working hours Monday-Friday from June 2, 2026 - August 7, 2026***
****There will be no exception to any early or late date requests****
****No early end date requests****
***UnitedHealth Group is not able to offer visa sponsorship now or in the future for this position***
**Primary Responsibilities:**
The following are service areas where candidates may be placed. Please note that service area placement is dependent on business need and availability. While we will take your service area preference into consideration, it is not guaranteed. Interns will get the opportunity to work on various projects within their assigned service area that may include:
+ Inpatient Care Management
+ Revenue Cycle Management
+ Analytics
+ Information Technology
+ Account Services
+ Sustainability & Growth
+ Project Management
+ Health Informatics/Epic
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Currently pursuing a bachelor's degree in healthcare administration, Analytics, Information Technology, or Business related
+ Intermediate level of experience with productivity tools such as Microsoft Excel, Word and PowerPoint
+ Proven comfortability with public speaking and client-facing work
+ Proven solid problem-solving skills and ability to work independently or as part of a team
+ Proven eagerness to learn and adapt to new technologies and methodologies
+ Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)
**Preferred Qualification:**
+ Experience/knowledge of health care systems
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
$18-32 hourly 60d+ ago
RN Visit Nurse Sheboygan
Unitedhealth Group Inc. 4.6
Sheboygan, WI job
Explore opportunities with Almost Family, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
#LHCjobs
As the Registered Nurse you will provide and direct provisions of nursing care to patients in their homes as prescribed by the physician and in compliance with applicable laws, regulations, and agency policies. You will also coordinate total plan of care with other health care professionals involved in care and helps to achieve and maintain continuity of patient care by planning and exchanging information with physician, agency personnel, patient, family, and community resources.
Primary Responsibilities:
* Provide high-quality clinical services within scope of practice and infection control standards
* Coordinate care with other members of the patient/client's care team from admission to discharge
* Complete clinical nursing assessments per federal/state program requirements and payer needs
* Ensure patient/client eligibility and medical necessity for services as defined by payer and agency policy
* Develop and revise individualized plans of care/service plans with other community providers
* Ensure plan of care frequency and duration meets patient needs and initiate revisions with physician approval
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* Current and unrestricted RN licensure in the state of practice
* Current driver's license, vehicle insurance and access to a dependable vehicle or public transportation
* Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client
Preferred Qualifications:
* 1+ years of RN experience
* Able to work independently
* Good communication, writing, and organizational skills
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
$28.3-50.5 hourly 38d ago
LPN Visit Nurse Sheboygan
Unitedhealth Group Inc. 4.6
Sheboygan, WI job
Explore opportunities with Almost Family, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
#LHCjobs
As the Home and Community Based Services Licensed Practical Nurse, you will be providing direct nursing care as prescribed by the physician to acutely ill, and/or chronically ill patients in their homes as well as recording clinical and progress notes; and coordinating other patient care activities/services to provide the highest quality of patient care in the geographic service area to which she/he is assigned. You will work under the direct supervision of the Registered Nurse and/or designated supervisor.
Primary Responsibilities:
* Provides high quality clinical services within the scope of practice, as defined by the state laws governing the practice of nursing, in accordance with the plan of care, and in coordination with other members of the health care team, following all applicable infection control procedures
* Documents patient visits thoroughly and completely per regulatory and payer requirements in the electronic medical record utilizing the agency's electronic visit verification program (as applicable)
* Actively participates in the agency's care coordination process including timely reporting patients' needs and changes in condition, attending patient case conference, communicating effectively to the patient, family, physician, other clinicians, agency management staff, and case coordinator, community case managers (as applicable)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* Current and unrestricted Licensed Practical Nurse licensure in state of practice
* Current CPR certification
* Current driver's license and vehicle insurance, access to a dependable vehicle, or public transportation
* Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client
Preferred Qualifications:
* Home care experience
* Ability to work flexible hours as required to meet identified client needs
* Ability to manage multiple tasks simultaneously
* Able to work independently
* Good communication, writing, and organizational skills
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
$20-35.7 hourly 38d ago
Clinical Administrator Coordinator Per Diem
Unitedhealth Group Inc. 4.6
Waukesha, WI job
Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together.
Schedule: This is a per diem position with expected 15-20 hours per week
Primary Responsibilities:
* Working with a team of nurses to obtain CMS required forms
* Work with hospitals, clinics, facilities, and the clinical team to manage requests for services from members and/or providers
* Process incoming and outgoing referrals, and prior authorizations, including intake, notification
* Assist the clinical staff in denials management and utilization management: faxing, scanning and portal entries
* Providing in-person support to patients and families by addressing forms, letters and transportation matters
* This is a fast-paced, high volume, customer service environment. You must be efficient, productive, and thorough when assisting patients and families in person and telephonic. We are looking for team members who have flexibility with some early evening availability
* This role includes rotating weekend coverage every 4-6 weeks and one holiday shift annually
* Dress code corporate casual attire
* Ability to travel up to 10% within the hospital system
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* High School Diploma/GED (or higher)
* 2+ years of customer service experience
* Intermediate level of proficiency with MS Word, Excel and Outlook
* Access to reliable transportation & valid US driver's license
Preferred Qualifications:
* Associate's degree
* Experience working within the health care Industry
* Experience working in a hospital, physician's office or medical clinic setting
* A clerical or administrative support background
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #RED
$18-32.1 hourly 2d ago
Call Center Nurse RN - Part-Time
Unitedhealth Group Inc. 4.6
Pewaukee, WI job
Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together.
Positions in this function require various nurse licensure and certification based on role and grade level. Licensure includes RN, depending on grade level, with current unrestricted licensure in applicable state. Roles are responsible for providing telephonic clinical assessments utilizing approved medical protocols per policy and recommending an appropriate level of clinical care based on clinical judgment and protocols.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
There are two schedules for this position:
* Schedule 1: Sunday, 10AM - 2PM CST, Monday, 7AM - 1PM CST, Tuesday, 7AM - 12PM CST, Wednesday 7AM - 12PM CST (20 hours)
* Schedule 2: Saturday, 10AM - 2PM CST, Monday, 1PM - 7PM CST, Tuesday, 2PM - 7PM CST, Friday, 2PM - 7PM CST
Primary Responsibilities:
* Analyzes and investigates
* Provides explanations and interpretations within area of expertise
* Uses pertinent data and facts to identify and solve a range of problems within area of expertise
* Investigates non-standard requests and problems, with some assistance from others
* Works exclusively within a specific knowledge area
* Prioritizes and organizes own work to meet deadlines
* Provides explanations and information to others on topics within area of expertise
* Assess patient's health status and recommend care based on clinical judgment and protocols
* Identify potential care and/or provider gaps
* Coach consumers on treatment alternatives
* Coordinate services and referrals to health programs and community services
* Assesses and triage immediate health concerns
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* Associate's degree in nursing
* Current, unrestricted RN licensure (include state specific license)
* RN licensure in the state of Illinois (To be obtained within first 3 months of hire)
* 3+ years of clinical experience
* 2+ years of experience with telephonic triage
Preferred Qualifications:
* Bachelor's degree in nursing (BSN)
* Experience with patient scheduling/coordination
* All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #GREEN
$28.9-51.8 hourly 4d ago
Social Worker - Per Diem
Unitedhealth Group 4.6
Waukesha, WI job
**Explore opportunities with Optum** , in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind **Caring. Connecting. Growing together.**
The Social Worker is responsible to act as a liaison and assists in coordinating resources for the care of health plan members with multiple co-morbidities and/or psychosocial needs. The primary scope is to provide counseling and assistance to patients and their families as requested with personal, financial, ethical, and environmental difficulties that predispose patients to illness. The Social Worker acts as an advocate for members and their families linking them to community resources and financial assistance programs for continued growth toward a maximum level of independence. The Social Worker will interact and collaborate with the interdisciplinary care team, which includes physicians, nurses, case managers, pharmacists, laboratory technologists, other social workers, dietitians, and other educators.
The Social Worker (SW) is responsible and accountable for coordination of patient services through an interdisciplinary process, which provides clinical and psychosocial approach through continuum of care. Discharge planning will begin at the time of (or prior to) admission, and reassessed ongoing throughout the course of hospitalization. Provides direct social work/case management services to patients and/or families and hospital staff to ensure needed assessment intervention, support, and referral. Coordinates services with other members of the health care team community wide. Respond to information and referral needs of the community. The foundation of the SW role includes crisis intervention, comprehensive understanding of mental health diagnosis, brief counseling, working collaboratively with community vendors, identifying resource needs, arrange and facilitate meetings with the health care team as needed, problem solving and promoting patient wellness.
This position is per diem (as needed). Employees are required to work any of our shift schedules during our normal business hours. It may be necessary, given the business need, to work occasional overtime. Our hospital location(s) are in Waukesha WI.
We offer 4 weeks of on-the-job training. The hours of the training will be aligned with your schedule.
**Primary Responsibilities:**
+ Coordinates patient care processes to achieve desired quality outcomes and identifies / controls appropriate resource utilization
+ Provides skilled interventions for: patient/family support and/or resolution of patient/family crises; facilitating problem-solving and decision-making; advocacy and facilitation necessitated by life-changing events (new diagnosis, abuse, loss of independence, bereavement); and mediation of risk factors and various psychosocial issues
+ Assesses need for post-hospital services and community resources at the time of discharge
+ Develop plans of care and management plans for patients who frequent the Emergency Department in partnership with patient physician, ED Provider, and community resources
+ Support patients, caregivers and/or family with psychosocial or behavioral needs
+ Educates patient/family on options and choices available within the appropriate level of care
+ Reports child and adult abuse and neglect to community agencies as mandated by law
+ Assesses patients who may have experienced violence and makes appropriate reports and referrals
+ Educates and collaborates with Care Team on care planning and discharge resources
+ Involves staff at the next level of care when appropriate to promote continuity of care
+ Interfaces with Department Leaders, Risk Management and patient representatives to identify potential QA or risk issues
+ Participates in departmental quality improvement projects
+ Initiates all necessary paperwork for all reports, plans of care, referrals, and community resources
+ Must be able to functionally coordinate and discharge plan for all age groups, including the unborn child through geriatric age groups
+ Is familiar with and expected to comply with all regulatory requirements, including CMS and Joint Commission Standards
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Bachelor's degree in social work (BSW)
+ 2+ years of experience working in a healthcare setting
+ Knowledge of healthcare terminology
+ Demonstrated ability to effectively read, write, and speak, cognitively process, and emotionally support performing other duties as assigned
+ Willing or ability to work onsite at hospital location(s) in Waukesha WI regional area
+ Willing or ability to work any of our per diem (as needed) shift schedules during our normal business hours, including flexibility to work both weekday and weekend shifts
**Preferred Qualifications:**
+ Clinical social work experience
+ Hospital discharge planning experience
+ ACM - Social Work Certification
**Soft Skills:**
+ Critical Thinking skills
+ Excellent written and oral skills
+ Oral & written communication skills
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
$28.3-50.5 hourly 60d+ ago
Financial Counselor, Patient Access
Unitedhealth Group Inc. 4.6
Mukwonago, WI job
$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together.
This position works with patients to resolve applicable financial concerns, including providing counseling on available financial assistance or healthcare coverage options, assessing payment sources, developing payment plans, and collecting patient payments.
Our office is located at 240 Maple Ave, Mukwonago, WI 53149.
We offer 4 - 6 weeks of paid training. The hours of the training will be based on the schedule or will be discussed on your first day of employment.
Primary Responsibilities:
* Screens appropriate patients for possible healthcare coverage or financial assistance opportunities to determine eligibility, coverage levels and billing requirements
* Counsels' patients as to financial responsibility while assessing suitability for in-house programs of Free Care, Discounted Care, and Payment Plans. Ensures all accounts are screened for linkage opportunities and appropriate actions are completed
* Performs a daily check of all qualifying inpatients and assesses/offers financial assistance prior to discharge
* Functions as the liaison with various departments for determining financial options and financial counseling for scheduled procedures and price-shopping
* Records and prepares statistics for the outreach of financial assistance programs offered
* Maximizes revenue collections
* Minimizes accounts receivable losses (bad debt) by use of workflows, technology, and tools provided
* Maintains a safe environment, complying with NLH policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed
* May perform other duties upon request
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* High School Diploma/GED (or higher)
* 2+ years of previous customer service experience in a healthcare setting, accounting or related field
* Intermediate level of proficiency with Microsoft Office Products
* Ability to travel to other local sites as needed (25-30 mins travel time)
* Ability to work Monday - Friday, 10:30am - 7:00pm
* Ability to work 1 Saturday per month
* Must be 18 years of age OR older
Preferred Qualifications:
* Associate's Degree in Healthcare Administration, Finance, Business, or a related field
* 2+ years of customer service experience in a hospital setting
* Actively supports patient-centered care with respect for the diversity of human experience and demonstrates integrity with the handling of sensitive financial information
* Verbal and written aptitude for adequate communication with the public, providers, physician office staff, registration staff and other healthcare professionals
* Knowledge of medical terminology
* Experience with electronic medical records system
* Bilingual in English & Spanish
Soft Skills:
* Excellent customer service skills
* Excellent written and verbal communication skills
* Demonstrated ability to work in fast paced environments
PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
$17.7-31.6 hourly 23d ago
Home Caregiver -Sheboygan
Unitedhealth Group Inc. 4.6
Sheboygan, WI job
Explore opportunities with Almost Family Personal Care, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. #LHCjobs
As the Home and Community Bases Services Aide, you will provide support, assistance with personal hygiene and household functions for an individual to be able to remain in their own home.
Primary Responsibilities:
* Provide personal care and assist with daily living activities such as bathing, grooming, dressing, ambulation, and medication reminders
* Support household tasks, meal preparation, and accompany clients to appointments or errands as needed
* Monitor and document client condition, vital signs, and incidents; maintain confidentiality and use EVV system
* Ensure a safe environment, operate medical equipment properly, and respond promptly to client needs
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* Current driver's license, vehicle insurance, and reliable transportation or access to public transit
* Ability to work flexible hours
* Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client
State-Specific Requirement
* WI: Listed on Wisconsin Home Health Aide Registry
Preferred Qualifications:
* 6 months+ of home care experience
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
#LHCJobs
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
$14-24.2 hourly 48d ago
Patient Access Team Lead
Unitedhealth Group Inc. 4.6
Pewaukee, WI job
$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Hours: Monday-Friday between the hours of 6:45AM to 4:30PM
Location: N16W24131 Riverwood Dr, Waukesha, WI 53188
Primary Responsibilities:
* Verifies, re-verifies and authorizes patient insurance coverage and eligibility utilizing computer-based patient registration/scheduling systems
* Verifies and updates demographic, insurance, and other patient information
* Confirms, collects, and posts patient co-payments and other outstanding balances
* Generates and tracks patient encounter forms. Reviews patient encounter forms for completeness and resolves any discrepancies. Batches encounter forms and submit to appropriate billing area
* Maintains records and makes daily cash deposit as assigned
* Receives and addresses patient-care related telephone calls. Provides routine information on procedures and standard policies, refers matters to appropriate person within department/site
* Identifies problem related priorities, and responds to emergency needs by contacting/interrupting physician/provider within guidelines
* Resolves patients' questions regarding clinic schedules and billing concerns; handles requests for prescription refills, rescheduling appointments, etc.
* Documents appropriate information in computer system. Prepare patient charts. Ensures completeness by locating test results, reminding patients of appointments, including appropriate forms, etc., for patient appointments
* Updates and maintains Telephone Message System (TMS) in computer system. Follows through on requests. Distributes messages to appropriate provider or others for appropriate action
* Enter new referrals or ensure that existing referral numbers are linked in the system to ensure managed care requirements
* Provides patient education regarding managed care plans and referral process. Answers patients' referral questions, concerns, etc. Provides patients with available options
* Works collaboratively with primary care practices, patients and specialty practices to process outgoing referrals prior to scheduled visits. Follows up with practices that do not issue a referral or obtain referral on a timely basis
* Completes and maintains patient schedules. Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients. Communicate with patients regarding all information related to scheduled appointments
* Notifies providers, patients and others of changes such as new scheduling, re-scheduling, no-show, emergency appointments and add-ons
* Maintains recall lists and communicates with patients as appropriate
* May escort patients to examination rooms and chaperones patients as required. May process standard and non-standard business office administrative paperwork, such as purchase requisitions, employee time sheets, expense vouchers, etc. Follows-up with personnel outside the medical office to expedite timely action and alleviate, or report delays as appropriate
* Provides guidance to departmental personnel in the medical office on administrative policies and procedures
* Comply with health and safety requirements and with regulatory agencies such as DPH, etc.
* Comply with established departmental policies, procedures, and objectives
* Enhance professional growth and development through educational programs, seminars, etc.
* Attends a variety of meetings, conferences, and seminars as required or directed
* Regular, reliable and predictable attendance is required
* Performs other similar and related duties as required or directed
* Run reports as needed
* Conduct training with new employees
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
* Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
* Medical Plan options along with participation in a Health Spending Account or a Health Saving account
* Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
* 401(k) Savings Plan, Employee Stock Purchase Plan
* Education Reimbursement
* Employee Discounts
* Employee Assistance Program
* Employee Referral Bonus Program
* Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
* More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* High School Diploma/GED (or higher)
* 2+ years of healthcare experience
* 2+ years of scheduling experience in a medical setting
* Must be 18 years of age OR older
Preferred Qualifications:
* EPIC experience
* Additional specialized medical secretarial/medical office training preferred
* Familiarity with various software applications such as Microsoft Word, Outlook, Excel, etc
Soft Skills:
* Superior customer service skills including the ability to multi-task and resolve patient concerns in a timely manner. Ability to think critically and exercise sound judgment
* Excellent communication, interpersonal and organizational skills
PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #RED
$20.4-36.4 hourly 24d ago
MPP Internship - Waukesha, WI
Unitedhealth Group Inc. 4.6
Waukesha, WI job
Internships at Optum. If you want an intern experience that will dramatically shape your career, consider a company that's dramatically shaping our entire health care system. Optum, part of the UnitedHealth Group family of companies, is a leading health services and innovation company dedicated to helping make the health system work better for everyone. With more than 94,000 people collaborating worldwide, Optum combines people, technology, data and action to improve the delivery, quality and efficiency of health care. Our internship opportunities provide a view of a rapidly evolving, incredibly challenging marketplace of ideas, products and services. Here, you'll work with some of the smartest people in the business on assignments that matter. Join us to start Caring. Connecting. Growing together.
During this 10-week internship, you'll gain hands-on experience within a leading health system through the Market Performance Partnership (MPP) Internship Program. The program encompasses a variety of service areas within our Optum Insight (OI) Provider Market team. Interns in the 2026 cohort will be placed in one of eight hybrid-location sites based on business needs and geographic location:
* Eden Prairie, Minnesota
* Waukesha, Wisconsin
* Owensboro, Kentucky
* Boulder, Colorado
* Walnut Creek, California
* Portland, Maine
* Bangor, Maine
* Presque Isle, Maine
During our 10-week internship program, you will gain meaningful work experience and exposure to the nation's leading health care company, while learning what a career at UnitedHealth Group will have in store for you. The goal of our internship is to put people first and stay true to our mission - helping people live healthier lives and helping the health system work better for everyone.
* This is a Full-Time summer internship position working 40 standard business working hours Monday-Friday from June 2, 2026 - August 7, 2026*
There will be no exception to any early or late date requests
No early end date requests
* UnitedHealth Group is not able to offer visa sponsorship now or in the future for this position*
Primary Responsibilities:
The following are service areas where candidates may be placed. Please note that service area placement is dependent on business need and availability. While we will take your service area preference into consideration, it is not guaranteed. Interns will get the opportunity to work on various projects within their assigned service area that may include:
* Inpatient Care Management
* Revenue Cycle Management
* Analytics
* Information Technology
* Account Services
* Sustainability & Growth
* Project Management
* Health Informatics/Epic
*
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* Currently pursuing a bachelor's degree in healthcare administration, Analytics, Information Technology, or Business related
* Intermediate level of experience with productivity tools such as Microsoft Excel, Word and PowerPoint
* Proven comfortability with public speaking and client-facing work
* Proven solid problem-solving skills and ability to work independently or as part of a team
* Proven eagerness to learn and adapt to new technologies and methodologies
* Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)
Preferred Qualification:
* Experience/knowledge of health care systems
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
$18-32 hourly 49d ago
Clinical Administrator Coordinator
Unitedhealth Group Inc. 4.6
Waukesha, WI job
Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together.
Primary Responsibilities:
* Working with a team of nurses to obtain CMS required forms
* Work with hospitals, clinics, facilities, and the clinical team to manage requests for services from members and/or providers
* Process incoming and outgoing referrals, and prior authorizations, including intake, notification
* Assist the clinical staff in denials management and utilization management: faxing, scanning and portal entries
* Providing in-person support to patients and families by addressing forms, letters and transportation matters
* This is a fast-paced, high volume, customer service environment. You must be efficient, productive, and thorough when assisting patients and families in person and telephonic. We are looking for team members who have flexibility with some early evening availability
* This role includes rotating weekend coverage every 4-6 weeks and one holiday shift annually
* Dress code corporate casual attire
* Ability to travel up to 10% within the hospital system
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* High School Diploma/GED (or higher)
* 2+ years of customer service experience
* Intermediate level of proficiency with MS Word, Excel and Outlook
Preferred Qualifications:
* Associate's Degree
* Experience working within the health care Industry
* Experience working in a hospital, physician's office or medical clinic setting
* A clerical or administrative support background
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
$17.7-31.6 hourly 38d ago
Call Center Nurse RN - Part-Time
Unitedhealth Group 4.6
Pewaukee, WI job
**Explore opportunities with Optum** , in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind **Caring. Connecting. Growing together** .
Positions in this function require various nurse licensure and certification based on role and grade level. Licensure includes RN, depending on grade level, with current unrestricted licensure in applicable state. Roles are responsible for providing telephonic clinical assessments utilizing approved medical protocols per policy and recommending an appropriate level of clinical care based on clinical judgment and protocols.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
There are two schedules for this position:
+ **Schedule 1:** Sunday, 10AM - 2PM CST, Monday, 7AM - 1PM CST, Tuesday, 7AM - 12PM CST, Wednesday 7AM - 12PM CST (20 hours)
+ **Schedule 2:** Saturday, 10AM - 2PM CST, Monday, 1PM - 7PM CST, Tuesday, 2PM - 7PM CST, Friday, 2PM - 7PM CST (20 hours)
**Primary Responsibilities:**
+ Analyzes and investigates
+ Provides explanations and interpretations within area of expertise
+ Uses pertinent data and facts to identify and solve a range of problems within area of expertise
+ Investigates non-standard requests and problems, with some assistance from others
+ Works exclusively within a specific knowledge area
+ Prioritizes and organizes own work to meet deadlines
+ Provides explanations and information to others on topics within area of expertise
+ Assess patient's health status and recommend care based on clinical judgment and protocols
+ Identify potential care and/or provider gaps
+ Coach consumers on treatment alternatives
+ Coordinate services and referrals to health programs and community services
+ Assesses and triage immediate health concerns
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Associate's degree in nursing
+ Current, unrestricted RN licensure (include state specific license)
+ RN licensure in the state of Illinois (To be obtained within first 3 months of hire)
+ 3+ years of clinical experience
+ 2+ years of experience with telephonic triage
**Preferred Qualifications:**
+ Bachelor's degree in nursing (BSN)
+ Experience with patient scheduling/coordination
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
\#RPO #GREEN
$28.9-51.8 hourly 4d ago
Patient Access Registration Representative
Unitedhealth Group Inc. 4.6
Waukesha, WI job
$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together.
The Patient Access Registration Representative supports patient care delivery in the areas of patient reception, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments.
Location: 2130 Big Bend Rd, Waukesha, WI 53189
We offer 4 weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.
Primary Responsibilities:
* Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service
* Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
* Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed
* Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily
* Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
* Provides wayfinding instructions and assists with hospital information as requested
* Coordinates patient admission needs, bed assignments, and tracking boards where applicable
* Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
* May perform other duties upon request
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* High School Diploma/GED (or higher)
* 6+ months of customer service experience in an office/healthcare setting
* Intermediate level of proficiency with Microsoft Office products
* Ability to work 36 hours per week in the following rotating schedule:
* Week 1 - Monday 9:30am-6:00pm, Tuesday & Friday 8:00-4:30pm, Saturday 7:45am-4:15pm
* Week 2 - Sunday 7:45am-4:15pm, Monday 9:30am-6:00pm, Tuesday, Thursday, & Friday 8:00am-4:30pm
* Week 3 - Monday 9:30am-6:00pm, Tuesday 7:30am-4:00pm, Thursday & Friday 8:00am-4:30pm
* Week 4 - Mon 9:30am-6:00pm, Tuesday through Friday 8:00am-4:30pm
* Must be 18 years of age or older
Preferred Qualifications:
* Experience with electronic medical records system
* Experience in a medical office or hospital admitting/registration office
* Knowledge of medical terminology
Soft Skills:
* Excellent customer service skills
* Excellent written and verbal communication skills
* Demonstrated ability to work in fast paced environments
PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #RED
$16-27.7 hourly 24d ago
Patient Care Coordinator
Unitedhealth Group Inc. 4.6
Racine, WI job
This position is Field Based and requires regular travel to various locations as part of your daily responsibilities. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
You will be part of the primary care team collaborating with all interdisciplinary team members and will support multiple providers. The Patient Care Coordinator is a flexible team member who works to support nurse practitioners (NPs) and physician assistants (PAs) as well as our patients. This role assists in care coordination activities, administrative tasks and supports our patients and providers.
This position is full-time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.
We offer 2 months of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.
Primary Responsibilities:
* Support interdisciplinary care team with overall member coordination at the direction of RN or NP/PA
* Data entry and member chart management for: new members, post hospital visits, quality, labs and medications
* Obtain medical records following hospitalizations or physician appointments
* Scheduling member transportation or appointments
What Makes an Optum Career Different?
* We believe that better care for our employees equates to better care for patients
* We influence change nationally while maintaining the culture and community of local care organizations
* We grow talent from within. No matter where you want to go- geographically or professionally- you can do it here
Compensation & Benefits Highlights:
* Guaranteed, competitive compensation model based on quality, not quantity, with bonus opportunities
* Financial stability and support of a Fortune 5 Company
* Robust retirement offerings including employer funded contributions and Employee Stock Purchase Plan (ESPP for UHG Stock)
* Comprehensive benefits plan inclusive of medical, dental, vision, STD/LTD, CE & equipment allowances
* Robust learning and development programs
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* High School Diploma / GED OR equivalent work experience
* Must be 18 years of age OR older
* 3+ years of clinical or medical record experience.
* Knowledge of medical terminology and EHR platforms
* Access to reliable transportation that will enable you to travel up to 100% of the time to skilled nursing facility locations
* Must reside in Racine, Kenosha, Milwaukee Counties, WI
* Must be proficient in Microsoft Office Suite
* Must have a valid drivers license
* Ability to work full-time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.
Preferred Qualifications:
* Certified nursing assistant or medical assistant certifications
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $20.00 - $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED #RPOLinkedIn