A Safe Haven jobs - 36 jobs

SUMMARY: This position is responsible for working with clients and families program to help them find and obtain stable housing. DUTIES AND RESPONSIBILITIES: Works collaboratively with families and individuals experiencing homelessness to help them establish housing goals and obtain independent housing. Provides clients with appropriate housing opportunities. Assists clients with navigating the administrative bureaucracy surrounding housing, such as obtaining necessary paperwork and completing required applications and forms. Establishes and maintains relationships with landlords and property management companies to facilitate better identification of available housing opportunities. Ensures required case management documentation and forms are completed. Creates case notes, track, and monitor clients' progress to provide support and ensure their housing goals are met. Works with property owners and representatives to obtain required documents in support of financial assistance requests. Views, inspects, and evaluates potential housing locations to ensure they are well-maintained and appropriate for client habitation. Travels as required. Performs other related duties as assigned by management. QUALIFICATIONS: Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Computer skills required: Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); and Keyboarding. Other skills required: 3+ years of case management experience with Rapid Rehousing, Housing First, or other federal housing program preferred. Knowledge of general principles and approaches for providing services to individuals and families experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement. Knowledge of HUD programs, resources, opportunities, and regulations. Knowledge of local community programs, resources, opportunities, and regulations. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

Summary: Our Property Manager is responsible for all operational and financial aspects of our various property developments and meeting company goals in those areas. Results are achieved by facilitating the optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance with all applicable laws and company policies. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity. DUTIES AND RESPONSIBILITIES: Begins daily work quickly and independently Focuses on the completion of tasks and activities Answers incoming phone calls, emails, SMS messages professionally and handle accordingly, whether the guest is a prospective resident, a resident, an internal company team member, or a vendor Responsible for performing duties in accordance with current regulations, other regulatory agencies, and procedures to be completed on a timely basis. Initiates and manages core business processes, including leasing, resident relations, marketing, budgeting, accounts receivable, accounts payable. Maintain property occupancy by effectively retaining residents and successfully marketing property to attract new residents. Administer HUD, IHDA, recertifications, as applicable. Oversee rental application process through completion while maintaining all internal files Process move-ins including preparation, and execution of the Rental agreement, lease Addendums, rental and subsidy disclosures, utility transfer, etc. Completes move-in/move-out inspections with residents. Generates work orders, follow-up on work order with resident and maintenance to assure timely and satisfactory completion Update real estate software program daily: collects, move-in/outs, transfer, concessions, notes and work order requests Completes accurate data entry in client system of record necessary to monitor and produce forms, reports, correspondence, or other material Assisting with any special projects requested by supervisor Collect, record, transmit, and/or deposit funds collected. Maintain confidential resident(s) files. Prepare and participate in court cases. Conduct semi-annual and periodic unit inspections. Promptly report incidents or injuries to upper management. QUALIFICATIONS: Bachelor's degree or five years of affordable housing property management experience and/or training; or equivalent combination of education and experience Leasing licenses/Real Estate Brokers license at the time of hire Valid driver's license with reliable vehicle and insurance Certified Occupancy Specialist, Conquering Housing Compliance, Fair housing, and affirmative marketing certifications preferred

Anyone interested in a position within A Safe Haven that is not currently posted on our website is encouraged to submit your resume to the database. We will keep all resumes for one calendar year.

SUMMARY: As the Senior Director of Education and Vocational Training, you will play a pivotal role in advancing our mission by leading the development, implementation, and evaluation of educational and vocational programs. Reporting directly to the Vice President of Programs you will serve as a key leader, driving initiatives that empower individuals to acquire the skills and knowledge necessary for sustainable employment and personal growth. Responsibilities: • Develop and execute a strategic vision for programs aligned with the organization's mission and goals. • Collaborate with executive leadership to integrate Programs into broader organizational strategies. • Oversee the design, development, and delivery of all Programs educational ensuring alignment with industry standards and participant needs • Implement best practices in adult education, workforce development, and vocational training • Cultivate and maintain partnerships with COC, IDOC, providers, and community stakeholders to enhance program effectiveness • Provide leadership and guidance to a dedicated team of Programs • Ensures that all employees meet all grant requirements by providing customized training or professional development opportunities. • Assists in managing, training staff, and reviewing production for newly implemented programs. • Develops and reviews diversified curriculum. • Foster a collaborative and inclusive team culture, emphasizing continuous learning and professional development. • Establish metrics and evaluation mechanisms to assess the impact and success of education and vocational training programs. • Prepare regular reports for leadership and funders, highlighting program achievements and areas for improvement. • Implements evidence-based programming and services based on the needs of the attendees; conduct analysis of program effectiveness. • Completes and reviews funders' reports for each department program QUALIFICATIONS: • Bachelor's Degree (BA) from four-year college or university, or 5 years of related experience and/or training, or equivalent combination of education and experience. • Certificates, licenses and registrations required:  CADC is required Or NCRS . • Computer skills required:); Internet Software; (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Microsoft Products; and other programs as required.

This position is responsible for supervising and coordinating activities of workers engaged in landscaping or ground maintenance activities.

SUMMARY: The Crew Chief will lead a team of individuals enrolled in a work readiness program, providing both leadership in painting projects and hands-on training. In addition to overseeing day-to-day painting operations, the Crew Chief will collaborate closely with classroom instructors to align practical, on-the-job skills with the academic curriculum. This role will also involve regular communication with A Safe Haven Foundation staff to provide updates on trainee progress, professionalism, and job readiness. You will play a key role in ensuring the safety, skill development, and overall success of each crew member as they prepare for a professional painting career DUTIES AND RESPONSIBILITIES: Oversee a crew of painting trainees, providing leadership, instruction, and mentorship. Plan and coordinate daily painting tasks and project schedules. Conduct practical on-the-job training, focusing on proper painting techniques, surface preparation, tool use, and quality control. Collaborate with the classroom instructor to align practical training with academic instruction, ensuring consistency in skill development. Provide feedback to A Safe Haven Foundation staff on trainee progress, professionalism, and job readiness. Ensure safety protocols are followed, fostering a safe and productive work environment. Monitor and evaluate the progress of each trainee, offering feedback and additional instruction as needed. Ensure that projects are completed on time and meet quality standards. Serve as the primary point of contact for clients during painting projects. Troubleshoot and resolve issues related to job sites or crew performance. Maintain inventory of painting supplies and ensure the proper use and care of tools and equipment. Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This position will oversee a crew of three (3) to five (5) painters. QUALIFICATIONS: Bachelor's Degree (BA) from four-year college or university, or three to five years of related experience and/or training, or equivalent combination of education and experience. Proven experience in residential or commercial painting. Previous supervisory or team leadership experience preferred. Strong knowledge of painting techniques, tools, and materials. Commitment to safety and the ability to teach and enforce safety procedures. Excellent communication skills with the ability to mentor and train individuals of varying skill levels. Ability to manage multiple tasks and adapt to a fast-paced work environment. A desire to help individuals develop professionally, including providing constructive feedback and encouragement. Other skills required: Excellent organizational, time management and attention to detail skills. Ability to work quickly and efficiently to achieve daily tasks. Ability to think creatively and provide solutions with available resources. Excellent verbal and written communication skills. Ability to manage and adapt to work with individuals of various backgrounds.

SUMMARY: This position is responsible for engaging and assisting people who are residing in hotels, shelters, and other locations, includes supporting clients as they transition to permanent supportive housing or subsidized housing. DUTIES AND RESPONSIBILITIES: Receives referrals for families and individuals experiencing homelessness through the Expedited Housing Initiative. Interprets leasing terminology while disclosing tenancy rights and responsibilities. Assists clients with applying or updating applications for subsidized housing. Assists clients with leasing process through completion to include setting appointments, traveling, and lease signing. Builds rapport and positive working relationships with clients, including disengaged participants. Uses an assertive engagement approach to maintain contact with families and individuals. Provides clients with access to resources such as, food, medication delivery services, and cell phones. Assists clients with obtaining required documents to complete the intake process. Utilizes motivational interviewing and harm reduction strategies to support movement toward housing placement. Actively participates in all required meetings, including Accelerated Moving Events. Follows up with former participants and resolves any outstanding placement issues. QUALIFICATIONS: Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Certificates, licenses and registrations required: Valid Driver's License. Computer skills required: Spreadsheet Software (Excel); (Word); Electronic Mail Software (Outlook); and Keyboarding. Other skills required: Bachelor's degree (BA) in Social Work or related field preferred. 1+ or more years of experience in case management, social services, or housing-related field required. Knowledgeable of housing and social work terminology and principles. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

SUMMARY: This position is responsible for providing general support to and oversight of clients; enforcing program procedures; ensuring living areas are maintained. DUTIES AND RESPONSIBILITIES: Monitors all assigned program clients and provide general support. Alerts relevant Case Managers and Program Supervisors about clients who are struggling or in distress. Responds to client personal and interpersonal issues in a professional manner uses approved de-escalation techniques. Assists new clients with move-in and program onboarding. Maintains log of residents' entry and exit from the facility. Conducts floor walk-throughs at designated intervals. Conducts room checks to monitor client well-being and ensure clients are following program protocols. Distributes client medication; monitors client self-medication; and maintains medication log. Completes daily shift reports and other documentation, as required. Monitors clients during mealtimes to ensure assigned dining schedules are observed. Escorts clients throughout the facility, as required. Administers scheduled and random drug screening, as required. Maintains client confidentiality according to HIPAA and organization requirements. Performs other related duties as assigned by management. QUALIFICATIONS: Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience. Computer skills required:; Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint); and Publisher software. Other skills required: One or more years of experience in social services, healthcare, security, or related field preferred. Knowledge of general principles and approaches for providing services to clients experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement. Maintain professional composure in emotional and complex situations. Maintain organized workspace and documentation. Communicate information and ideas in writing in a clear and concise manner. Ability to perform work duties with limited supervision.

We are seeking an experienced Assistant Controller with extensive expertise in non-profit accounting and compliance. The successful candidate will play a pivotal role in managing the financial operations of our non-profit entities while also overseeing some general accounting functions of our for-profit entities. The Assistant Controller will lead the non-profit accounting team, assist with cash flow management across the organization, and ensure compliance with U.S. GAAP, GATA, and industry standards. This position offers growth potential within the organization, with a focus on continuous improvement, efficiency, and career development. Key Responsibilities: Non-Profit Accounting Leadership: Oversee financial reporting, fund accounting, and grant management for non-profit entities Cash Flow Management: Assist the Controller in preparing cash flow forecasts for both for-profit and non-profit entities, and participate in cash decision-making processes. Month-End Close: Lead the month-end close process for non-profit entities, ensuring accurate and timely reconciliations, journal entries, and financial reporting. Audit and Compliance: Manage external audit processes, prepare necessary documentation for auditors, and ensure compliance with non-profit regulations, including grant management and donor reporting. Internal Controls and Process Improvement: Implement and maintain strong internal controls to enhance operational efficiency, mitigate risk, and ensure financial accuracy. Team Leadership: Supervise the non-profit accounting team, including Senior Accountants, ensuring proper delegation of tasks and promoting a culture of collaboration and growth. Support for For-Profit Functions: Oversee general accounting functions, including general ledger management, and provide assistance with financial reporting for for-profit entities as needed. Financial Analysis: Provide financial analysis and insights to assist with strategic planning and decision-making. Collaboration with Real Estate Accounting: Work closely with the property management accounting team to ensure accurate reporting for real estate operations related to subsidized housing programs Qualifications: Education: Bachelor's degree in Accounting, Finance, or a related field. Experience: 5+ years of accounting experience in non-profit organizations, with a strong understanding of fund accounting, grant management, and compliance with U.S. GAAP and GATA. Software Proficiency: Hands-on experience with NetSuite ERP or similar large-scale accounting systems is required. Technical Skills: Expertise in financial reporting, fund accounting, and audit processes. Strong knowledge of U.S. GAAP and compliance with non-profit regulations. Leadership Skills: Proven experience in managing accounting teams, fostering a culture of collaboration, and promoting continuous improvement. Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to provide financial insights and recommendations to senior leadership. Communication: Excellent verbal and written communication skills, with the ability to collaborate with cross-functional teams.

We are seeking a detail-oriented and ambitious Junior Accountant to join our for-profit division. This role is ideal for candidates with a degree in accounting who are eager to kickstart their career in a dynamic and professional environment. DUTIES AND RESPONSIBILITIES: Assist in maintaining accurate financial records and reconciling general ledger accounts. Support the preparation of monthly, quarterly, and annual financial statements. Process journal entries and ensure proper documentation. Collaborate with team members to complete the month-end and year-end close processes. Review and verify invoices and assist with accounts payable and receivable functions. Prepare account reconciliations, including bank statements and other financial reports. Provide support during audits and ensure compliance with relevant accounting standards and regulations. Perform other duties and projects as assigned by the Accounting Manager or Controller. Qualifications: Bachelor's degree in accounting or a related field. Internship or minimal work experience in an accounting role preferred but not required. Basic understanding of accounting principles and financial reporting. Strong attention to detail and organizational skills. Proficiency in Microsoft Excel and accounting software (experience with NetSuite is a plus). Excellent communication and problem-solving skills.

SUMMARY: This position is responsible for providing substance use treatment services to individuals and groups at A Safe Haven's main campus. DUTIES AND RESPONSIBILITIES: Develops and maintains supportive relationships with clients and provide general support and encouragement. Responds to client personal and interpersonal issues in a professional manner uses approved de-escalation techniques. Alerts relevant Case Managers and Program Managers about clients who are struggling or in distress. Completes intakes and assessments utilizes the ASAM Criteria to determine the appropriate level of care. Develops and reviews treatment plans, goals, and objectives with clients. Enters all required client data into the agency electronic health record system (AWARDS). Facilitates substance abuse education and treatment groups. Provides individual substance abuse counseling. Documents all provided services and maintains thorough and accurate records in accordance with DAD Rule 2060 and agency policies. Completes discharge summaries for clients. Conducts comprehensive chart reviews in preparation for annual audits. Maintains client confidentiality according to HIPAA and organization requirements. Completes all assigned staff trainings and courses. Performs other related duties as assigned by management. QUALIFICATIONS: Master's degree (MA) in social work, psychology, or criminal justice related field preferred. Other skills required: 1+ years of experience in substance use treatment. Experience with criminal justice-involved men and women preferred. Knowledge of general principles and approaches for providing services to clients experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement. Comfortable using Microsoft Office applications, including Word and Excel. Comfortable using patient health databases and completing basic data entry. Ability to maintain professional composure in emotional and complex situations. Maintain organized workspace and documentation.

This position is responsible for overseeing the tasks of sending invoices to clients and monitoring outstanding balances to ensure each account is paid on time and in full; helping our organization keep track of how much money is owed and by whom, often managing numerous client accounts at once.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties Monitor all assigned program clients. Develop and maintain supportive relationships with clients and provide general support and encouragement. Provide basic administrative navigation assistance to clients as designated in their individual service plans. Respond to client personal and interpersonal issues in a professional manner using approved de-escalation techniques. Alert relevant Program Supervisors about clients who are struggling or in distress. Assist new clients with move-in and program onboarding. Use onsite facilities to launder new client laundry and program linens. Maintain log of residents' entry and exit from the facility. Conduct floor walk-throughs and room checks to monitor client well-being and ensure clients are following program protocols. Distribute client medication, monitor client self-medication, and maintain medication log. Complete daily shift reports and other documentation, as required. Monitor clients during mealtimes to ensure assigned dining schedules are observed. Escort clients throughout the facility, as required. Administer scheduled and random drug screening, as required. Write case notes and maintain client files and documentation. Complete required data entry to ensure client files are audit compliant. Maintain client confidentiality according to HIPAA and organization requirements. Complete all assigned staff trainings and courses. All other duties as assigned. REQUIRED SKILLS: To perform the job successfully, applicants should demonstrate the following skills. Knowledge of general principles and approaches for providing services to clients experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement. Comfortable using Microsoft Office applications, including Word and Excel. Comfortable using patient health databases and completing basic data entry. Ability to: o Maintain professional composure in emotional and complex situations. o Maintain organized workspace and documentation. o Communicate information and ideas in writing in a clear and concise manner. o Perform work duties with limited supervision. o Work in an environment with frequent periods of moderate to loud noise. o Stand and sit for long periods of time. Ability to lift up to 25 pounds.

This position is responsible for managing, developing, implementing, assessing, and coordinating programs within our Housing program and resources; managing program regulations and requirements to ensure compliance and quality of services.

Overview: A Safe Haven, a leading provider of comprehensive behavioral health services, is seeking a compassionate and dedicated QMHP to join our Adolescent - Intensive Outpatient Program. In this role, you will have the opportunity to provide therapeutic support and counseling services to adolescents struggling with behavioral health challenges. We are looking for a skilled clinician who is committed to making a positive difference in the lives of our clients and contributing to a collaborative, multidisciplinary team environment. Responsibilities: Therapeutic Interventions: Providing individual, group, and family therapy sessions under the supervision of the Licensed Practitioner of the Healing Arts (LPHA). The QMHP might implement treatment plans and therapeutic techniques designed by the LPHA. Client Assessment and Evaluation: Conducting initial assessments and ongoing evaluations of clients to determine their mental health needs, progress, and any adjustments needed in their treatment plans. Case Management: Coordinating care for clients, including connecting them with additional resources, supporting transitions between levels of care, and ensuring all aspects of their treatment plan are addressed. Crisis Intervention: Responding to crisis situations by providing immediate support and intervention, including de-escalation and safety planning, while following protocols set by the LPHA and the program. Documentation and Record Keeping: Maintaining accurate and timely records of all client interactions, therapy sessions, progress notes, and any incidents that occur during treatment. Collaboration with Multidisciplinary Team: Working closely with the LPHA and other healthcare providers, such as psychiatrists, nurses, and dietitians, to ensure a holistic approach to treatment. Education and Psychoeducation: Providing clients and their families with education about mental health conditions, treatment approaches, and coping strategies. Supportive Counseling: Offering support and guidance to clients outside of formal therapy sessions, helping them navigate daily challenges and reinforcing therapeutic techniques. Monitoring Progress: Regularly reviewing and reporting on clients' progress to the LPHA, participating in team meetings, and adjusting treatment plans as necessary. Compliance and Ethics: Adhering to all ethical guidelines, confidentiality standards, and regulatory requirements as mandated by the LCSW and the IOP. Qualifications: Master's degree in social work, counseling, or a related field from an accredited program. Current licensure as a Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) in the state of Illinois is a plus, but not necessary in the role of QMHP. A minimum of 5 years of clinical experience providing therapy and counseling services to individuals with behavioral health disorders, preferably in a community mental health or outpatient setting. Experience in working with adolescent clients. Strong clinical assessment skills, with the ability to formulate accurate clinical impressions and treatment plans based on client needs. Familiar with evidence-based therapeutic interventions, such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), motivational interviewing (MI), and trauma-informed care. Excellent communication and interpersonal skills, with the ability to establish rapport with clients, build therapeutic alliances, and collaborate effectively with colleagues and stakeholders. Commitment to cultural competence, diversity, equity, and inclusion, with the ability to work effectively with clients from diverse backgrounds and identities. Ability to work independently and as part of a team in a fast-paced, dynamic environment, demonstrating flexibility, adaptability, and resilience. Knowledge of ethical and legal standards governing the practice of social work and counseling, including confidentiality, informed consent, and mandated reporting requirements.

: The Development Associate role includes administrative, systematic, and creative support of all areas of the A Safe Haven Development/Fundraising team. The Associate will execute elements of the annual fundraising and communications plans and interact with donors on-site and at events. The work involves processing gifts, managing the donor database system, assisting with donor cultivation and stewardship, and providing support for organizational events. The Associate will help us reach our fundraising goals and support a growing community of donors.

SUMMARY: This position is responsible for supervising and coordinating activities of workers engaged in landscaping or ground maintenance activities. DUTIES AND RESPONSIBILITIES: Directs activities of workers who perform duties such as mowing turf, mulching, weed, trash removal, tree/shrub installation and pruning. Monitors project activities to ensure that instructions are followed, deadlines are met, and schedules are maintained. Manages inventory of tools, equipment, or materials to ensure that sufficient supplies are available. Ensures all equipment is maintained and in usable condition. Trains, motivates, develops, and directs team as they work. Evaluates each team member to provide career development feedback. Monitors/assesses performance of others and/or organization to make improvements or takes corrective action. Transports crew members to different job sites in assigned vehicles. Performs other related duties as assigned by management. QUALIFICATIONS: High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience. Certificates, licenses and registrations required: Valid State of Illinois drivers' license. Other skills required: 3 years' experience in Landscaping. (preferred) Excellent communication skills, both written and verbal. Monitoring of team members to ensure work quality. Ability to maintain composure in difficult and complex situations. Manage one's own time and the time of others. Observe safety and security procedures. Use equipment and materials properly (i.e., lawn mowers, cutting tools, chain saw). Saturday work hours may be required.

SUMMARY: This position is responsible for engaging and assisting people who are residing in hotels, shelters, and other locations, includes supporting clients as they transition to permanent supportive housing or subsidized housing. DUTIES AND RESPONSIBILITIES: Receives referrals for families and individuals experiencing homelessness through the Expedited Housing Initiative. Interprets leasing terminology while disclosing tenancy rights and responsibilities. Assists clients with applying or updating applications for subsidized housing. Assists clients with leasing process through completion to include setting appointments, traveling, and lease signing. Builds rapport and positive working relationships with clients, including disengaged participants. Uses an assertive engagement approach to maintain contact with families and individuals. Provides clients with access to resources such as, food, medication delivery services, and cell phones. Assists clients with obtaining required documents to complete the intake process. Utilizes motivational interviewing and harm reduction strategies to support movement toward housing placement. Actively participates in all required meetings, including Accelerated Moving Events. Follows up with former participants and resolves any outstanding placement issues. QUALIFICATIONS: Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Certificates, licenses and registrations required: Valid Driver's License. Computer skills required: Spreadsheet Software (Excel); (Word); Electronic Mail Software (Outlook); and Keyboarding. Other skills required: Bachelor's degree (BA) in Social Work or related field preferred. 1+ or more years of experience in case management, social services, or housing-related field required. Knowledgeable of housing and social work terminology and principles. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

SUMMARY: This position is responsible for providing general support to and oversight of clients; enforcing program procedures; ensuring living areas are maintained. DUTIES AND RESPONSIBILITIES: Monitors all assigned program clients and provide general support. Alerts relevant Case Managers and Program Supervisors about clients who are struggling or in distress. Responds to client personal and interpersonal issues in a professional manner uses approved de-escalation techniques. Assists new clients with move-in and program onboarding. Maintains log of residents' entry and exit from the facility. Conducts floor walk-throughs at designated intervals. Conducts room checks to monitor client well-being and ensure clients are following program protocols. Distributes client medication; monitors client self-medication; and maintains medication log. Completes daily shift reports and other documentation, as required. Monitors clients during mealtimes to ensure assigned dining schedules are observed. Escorts clients throughout the facility, as required. Administers scheduled and random drug screening, as required. Maintains client confidentiality according to HIPAA and organization requirements. Performs other related duties as assigned by management. QUALIFICATIONS: Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience. Computer skills required:; Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint); and Publisher software. Other skills required: One or more years of experience in social services, healthcare, security, or related field preferred. Knowledge of general principles and approaches for providing services to clients experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement. Maintain professional composure in emotional and complex situations. Maintain organized workspace and documentation. Communicate information and ideas in writing in a clear and concise manner. Ability to perform work duties with limited supervision. Tuesday, Wednesday & Thursday Friday & Saturday 3:00pm to 11:00pm 11:00pm to 7:30am