A Safe Haven jobs in Chicago, IL - 49 jobs

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SUMMARY: This position is responsible for working with clients and families program to help them find and obtain stable housing. DUTIES AND RESPONSIBILITIES: Works collaboratively with families and individuals experiencing homelessness to help them establish housing goals and obtain independent housing. Provides clients with appropriate housing opportunities. Assists clients with navigating the administrative bureaucracy surrounding housing, such as obtaining necessary paperwork and completing required applications and forms. Establishes and maintains relationships with landlords and property management companies to facilitate better identification of available housing opportunities. Ensures required case management documentation and forms are completed. Creates case notes, track, and monitor clients' progress to provide support and ensure their housing goals are met. Works with property owners and representatives to obtain required documents in support of financial assistance requests. Views, inspects, and evaluates potential housing locations to ensure they are well-maintained and appropriate for client habitation. Travels as required. Performs other related duties as assigned by management. QUALIFICATIONS: Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Computer skills required: Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); and Keyboarding. Other skills required: 3+ years of case management experience with Rapid Rehousing, Housing First, or other federal housing program preferred. Knowledge of general principles and approaches for providing services to individuals and families experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement. Knowledge of HUD programs, resources, opportunities, and regulations. Knowledge of local community programs, resources, opportunities, and regulations. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

The Dispatcher plays a critical role in managing and coordinating daily transportation operations for the citywide centralized shelter intake program. This position ensures timely, efficient routing of vehicles; maintains real-time communication with drivers and field staff; tracks trip progress using technology platforms; and prioritizes client safety and service responsiveness. Key Responsibilities Trip Coordination & Scheduling Assign and dispatch drivers to intake and shelter sites across all 77 Chicago community areas based on real-time demand. Monitor incoming referrals and transportation requests through The Grove and DFSS One System. Adjust schedules dynamically to address delays, cancellations, surge capacity, or high-need situations. Real-Time Communication Maintain constant two-way communication with drivers and field teams via phone, text, and dispatch software. Troubleshoot issues on the road and coordinate solutions, such as rerouting, emergency pickups, or on-site support. Escalate safety, behavioral, or medical concerns immediately to the appropriate supervisor or clinical team. Technology & Data Tracking Utilize transportation management software, GPS tracking tools, and DFSS systems to monitor vehicle locations and client transport statuses. Log all trips, delays, incidents, and no-shows accurately and in a timely manner. Assist with reporting and documentation for audits, compliance, and performance metrics. Collaboration & Service Delivery Coordinate with intake teams, shelter sites, clinicians, and case managers to ensure smooth handoffs and responsive service. Participate in daily huddles and planning meetings to anticipate transportation needs. Support communication across intake, dispatch, and vehicle teams to maintain safety and timeliness. Qualifications Qualifications High school diploma or GED required; associate degree preferred 2+ years of experience in transportation dispatch, logistics, emergency response, or shelter operations Experience with GPS routing software, dispatch platforms, and/or human services databases Excellent communication skills-calm under pressure, clear in instructions, and responsive in fast-paced situations Demonstrated ability to prioritize, multitask, and adapt to changing conditions Commitment to equity, trauma-informed care, and respectful engagement with vulnerable populations Familiarity with Chicago geography and community areas strongly preferred Successful background check and required health clearances

SUMMARY: Assist landscape supervisor in completing daily landscaping tasks as directed, which includes maintaining grounds and property. DUTIES AND RESPONSIBILITIES: Operate powered equipment such as: lawn mowers, blowers, line trimmers, chain saws, rototillers, hedge trimmers, loppers, pruners, and utility vehicles ("gator") Able to be at work and on time as scheduled either written or verbal and Saturday night work as required Mow or edge lawns using power mowers and/or edgers Maintain or repair tools, equipment, or structures, such as buildings, greenhouses, fences, or benches, using hand or power tools Care for established lawns by mulching, aerating, weeding, grubbing, removing thatch, or trimming or edging around flower beds, walks, or walls Use hand tools, such as shovels, rakes, pruning saws, saws, hedge or brush trimmers, or axes Prune or trim trees, shrubs, or hedges, using shears, pruners, or chain saws Shovel snow from walks, driveways, or parking lots and spread salt in those areas Gather and remove litter Provide proper upkeep of grounds At season end return all issued equipment, uniforms and/or tools Other duties as assigned by Supervisor Knowledge, Skills, Abilities: Ability to listen to and understand information and ideas presented through spoken words and sentences Ability to observe safety and security procedures Ability to use equipment and materials properly and safely Ability to work near moving mechanical parts Ability to work in high, precarious places and elevated places Ability to work in situations where there is darkness or poor lighting Ability to see clearly at 20 inches or less, and 20 feet or more Ability to judge distances and spatial relationships Ability to use peripheral vision and adjust focus Ability to work in an environment with frequent periods of loud noise Ability to stand, sit and walk for long periods of time Ability to stoop, kneel, crouch, and/or crawl Ability to climb and/or balance Ability to lift up to 50 pounds and walk around with it Ability to work in temperature and weather extremes from sub-zero to 100+ degrees and snow and rain Ability to work 8 -16 hour work days as needed Ability to work Saturday or 6 consecutive days without a day off as needed Qualifications: Education/Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience is preferred Certificates/Licenses Required Valid driver's license preferred but not essential Language Ability Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions Ability to deal with problems involving a few concrete variables in standardized situations Note: If A Safe Haven Landscaping reaches out to interview you for this position, you will be asked if you're interested in being considered for our Landscape Technician - Apprenticeship Program. This is an intensified version of our Landscaping training program, and is a DoL approved Apprenticeship Program. It includes Approximately 3000 hours of on-the-job training, and 288 hours of related technical instruction.

Summary: This is a full-time position, which is contingent upon grant funding. The WIOA Title II program is performance based and it must comply with state and federal mandates; the instructor must follow state standards and approved curriculum for the program, as well as meet the criteria as a proficient instructor. The purpose of this position is to teach general education courses and life skills (which includes digital literacy and financial literacy lessons) to adults and young adults that will assist them with their personal growth and achievement. The instructor will perform duties that are instructional and clerical in nature while delivering direct services to youth and adults. The employee will serve in the position for which a teacher or other professional has responsibility in designing and implementing educational-- lessons, evaluations, remediation plans, activities and services for participants. Responsibilities: The following duties represent 50% of the work performed for planning, instruction, and evaluating students' growth Develop, modify, and evaluate curriculum to ensure that it meet the needs of the students, aligns with WIOA, the Illinois ABE/ASE Content Standards and College and Career Readiness Standards Write math-focused lesson plans that are based on the Illinois ABE/ASE Content Standards as well as the College and Career Readiness Standards Teach multi-level and Bridge/Integrated Education & training (IET) classes in math using evidence-based practices or strategies Contextualized instruction for the Bridge/IET courses Refer students directly to post-secondary, vocational, and career opportunities as well as supportive services Provide classroom instruction in Life Skills and Work Readiness content, as needed Provide a level of educational and career counseling services Differentiate curriculum, assessments, and/or instruction to meet the need of the student Evaluate students' progress regularly using standardized assessment tools Create and implement students' remediation plans Administer career readiness assessments The following duties represent 40% of the work performed in training, coordinating, implementing student support services, and collaborating with team members, internal departments and external agencies: Complete the ICCB's College and Career Readiness Standards Proficient Training for Adult Educators and earn certificate within 6 months of hire date Attend scheduled program meetings and training workshops Each fiscal year, earn at least 12 hours of Professional Development units approved by the Illinois Community College Board (ICCB) Demonstrate working knowledge of the world of work, the career pathway framework, to connect these systems to one of the main purposes for adult basic and adult secondary education Collaborate with internal and external career navigators, workforce partners as well as with occupational skill trainers (e.g., Welding or Culinary Instructors) Assess, counsel and in collaboration with ASH's Career Navigator refer students directly to post-secondary, vocational, and/or career opportunities as well as supportive services as needed Work with team members to integrate basic and employability skills, career exploration, and/or technical skills in ABE/ASE instruction using innovative or evidence-based approaches In collaboration with the Director of Employment & Education, Instructional Lead, and Workforce Opportunity Coaches, provide educational counseling to students which may include setting goals, resolving conflicts, and overcoming barriers and crises to help retain students With the support from the Instructional Lead, advise students on their progress and recommend steps to solve any issues that may impede them from completing their program or refer them to the appropriate staff member or external agency Conduct/participate in weekly student intakes, interviews, orientations, assessment, and enrollment tasks as needed Maintain ongoing communication with program instructors, program directors, supervisors and case managers to help ensure student achievement The following duties represent 10% of the work performed in clerical and administrative tasks: Maintain current records on all students, including accurate attendance records, progress notes, and remediation plans Submit program, student progress, and assessment reports as scheduled by Director of Employment & Education and/or Instructional Lead Other appropriate duties as assigned by department Leads Knowledge, Skills, Abilities Must have the ability to teach and combine strong subject knowledge (mathematics) with key interpersonal skills (clear communication, patience, and enthusiasm) Display exceptional active listening skills Ability to differentiate lessons and instruction Ability to be flexible and adapt to change Ability to adhere to policy and follow instructions Ability to interpret education materials to determine if text is aligned with Illinois ABE/ASE Content Standards, Common Core Standards, and College and Career Standards Willingness to create an engaging, supportive, and inclusive learning environment that fosters critical thinking, understanding, and confidence building Ability to work with a wide variety of individuals and different personalities Ability to be creative and work in a mission-driven, community orientated organization Ability to employ crisis intervention strategies Ability to build working relationships with students and people from other agencies Ability to work independently and make appropriate judgments calls when necessary Ability to be self-motivated, detail oriented, and highly organized Ability to accept constructive criticism and feedback well Ability to see clearly at 20 inches or less, and 20 feet or more Ability to correctly judge distances and spatial relationships Ability to work in an environment with frequent periods of moderate noise Ability to stand and sit for long periods of time Ability to lift and/or move up to 10 pounds Qualifications Education/Experience Preferred -Master's Degree in Education, Mathematics, or Related Field -Bachelor's Degree (B.A./B.S.) from four-year college or university and three years' experience teaching high school aged students and/or adult learners Desired -Supplemental teaching experience in Reading/Language Arts Certificates/Licenses Required Preferably Teacher's Certification or Meet the Proficient Instructor's Criteria Mandated Reporter Certificate Language Ability Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations Ability to write reports, business correspondence, and procedural manuals Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public Math Ability Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to compute rate, ratio, and percent and to draw and interpret bar graphs Reasoning Ability Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form Ability to deal with problems involving several concrete variables in standardized situations Computer Skills In order to successfully perform the essential responsibilities of the job, one must possess the following computer and program skills: basic computer competency in Microsoft Word, Excel, and PowerPoint, e-mail, and Internet Qualifications QUALIFICATIONS: Bachelor's degree (B.A./B.S.) from four-year college or university and three years' experience teaching adults. Certificates, licenses and registrations required: Teacher's Certification or Meet the Proficient Instructor's Criteria preferred.

SUMMARY: As the Senior Director of Education and Vocational Training, you will play a pivotal role in advancing our mission by leading the development, implementation, and evaluation of educational and vocational programs. Reporting directly to the Vice President of Programs you will serve as a key leader, driving initiatives that empower individuals to acquire the skills and knowledge necessary for sustainable employment and personal growth. Responsibilities: • Develop and execute a strategic vision for programs aligned with the organization's mission and goals. • Collaborate with executive leadership to integrate Programs into broader organizational strategies. • Oversee the design, development, and delivery of all Programs educational ensuring alignment with industry standards and participant needs • Implement best practices in adult education, workforce development, and vocational training • Cultivate and maintain partnerships with COC, IDOC, providers, and community stakeholders to enhance program effectiveness • Provide leadership and guidance to a dedicated team of Programs • Ensures that all employees meet all grant requirements by providing customized training or professional development opportunities. • Assists in managing, training staff, and reviewing production for newly implemented programs. • Develops and reviews diversified curriculum. • Foster a collaborative and inclusive team culture, emphasizing continuous learning and professional development. • Establish metrics and evaluation mechanisms to assess the impact and success of education and vocational training programs. • Prepare regular reports for leadership and funders, highlighting program achievements and areas for improvement. • Implements evidence-based programming and services based on the needs of the attendees; conduct analysis of program effectiveness. • Completes and reviews funders' reports for each department program QUALIFICATIONS: • Bachelor's Degree (BA) from four-year college or university, or 5 years of related experience and/or training, or equivalent combination of education and experience. • Certificates, licenses and registrations required:  CADC is required Or NCRS . • Computer skills required:); Internet Software; (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Microsoft Products; and other programs as required.

The Intake Driver plays a vital role in the Shelter Transport and Response (STAR) program, supporting the City of Chicago's centralized shelter intake and transportation system. This position combines safe client transportation, mobile intake processing, and onsite support functions while stationed at 10 S. Kedzie. The Intake Driver ensures individuals and families experiencing homelessness are transported safely and with dignity and contributes to safety and operations when not actively in transit. In addition to transport and intake responsibilities, Intake Drivers are responsible for responding to all Senior Well-Being Checks and Crisis Calls routed through Chicago's 311 system. When not in transit, they contribute to maintaining safety and supporting clients at the central intake facility, acting as a key on-site presence during high-volume and crisis events. The ideal candidate is a responsible driver, effective communicator, and a calm presence in both field-based and facility-based settings. This role requires flexibility, attentiveness, and a trauma-informed approach. Key Responsibilities Transportation and Navigation Operate agency-assigned vehicles to transport individuals and families experiencing homelessness to designated shelter sites across Chicago. Use GPS tools and real-time dispatch communication to navigate efficiently and safely to pick-up and drop-off locations. Conduct pre- and post-trip inspections of vehicles and report maintenance needs. Client Engagement & Safety Establish a respectful, calm, and trauma-informed environment during all interactions. Support client safety, ensure use of seatbelts, maintain vehicle cleanliness, and offer basic supplies (e.g., water, hygiene kits, emergency blankets). Report any concerns about client wellbeing or safety incidents to supervisors and follow critical incident protocols. Field-Based Shelter Intakes Conduct mobile intakes on-site at hospitals, police stations, or public spaces as assigned. Collect necessary client data including demographics, needs, and housing history, using electronic tablets or paper forms. Verify eligibility and communicate with dispatch, DFSS, and shelter partners to confirm placements. Onsite Intake Support Assist with intake support at the central intake facility as needed, including helping walk-in clients complete assessments, verifying availability, and preparing for transportation. Greet clients and visitors with professionalism and help maintain a calm and respectful environment. Monitor behavior in the intake/waiting area and provide support in de-escalating tense or disruptive situations using trauma-informed, nonviolent methods. Assist with monitoring environmental safety, support weather-related protocol activation, and notify maintenance or janitorial staff of hazards Provide crowd management and de-escalation support during high-volume shifts. Documentation & Reporting Complete all trip logs, intake records, and system entries (e.g., The Grove, spreadsheets, or agency apps) in real time or by shift end. Participate in debriefs, shift huddles, and ongoing training to improve service delivery. Maintain confidentiality and follow all privacy policies, including HIPAA and data-sharing rules. Qualifications Qualifications High school diploma or GED required. Valid Illinois driver's license with clean driving record. 2+ years of experience in shelter, social services, outreach, transportation, or related roles. Familiarity with GPS, dispatch tools, mobile devices, and cloud-based data entry. Strong customer service and crisis de-escalation skills; able to work with vulnerable populations. Ability to lift up to 40 lbs, enter/exit vehicles frequently, and drive long distances during shift. Willingness to work evenings, overnights, weekends, and holidays as needed. Successful background check and required health clearances. Bilingual English/Spanish or other language proficiency a plus.

SUMMARY: This position is responsible for providing general support to and oversight of clients; enforcing program procedures; ensuring living areas are maintained. DUTIES AND RESPONSIBILITIES: Monitors all assigned program clients and provide general support. Alerts relevant Case Managers and Program Supervisors about clients who are struggling or in distress. Responds to client personal and interpersonal issues in a professional manner uses approved de-escalation techniques. Assists new clients with move-in and program onboarding. Maintains log of residents' entry and exit from the facility. Conducts floor walk-throughs at designated intervals. Conducts room checks to monitor client well-being and ensure clients are following program protocols. Distributes client medication; monitors client self-medication; and maintains medication log. Completes daily shift reports and other documentation, as required. Monitors clients during mealtimes to ensure assigned dining schedules are observed. Escorts clients throughout the facility, as required. Administers scheduled and random drug screening, as required. Maintains client confidentiality according to HIPAA and organization requirements. Performs other related duties as assigned by management. QUALIFICATIONS: Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience. Computer skills required:; Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint); and Publisher software. Other skills required: One or more years of experience in social services, healthcare, security, or related field preferred. Knowledge of general principles and approaches for providing services to clients experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement. Maintain professional composure in emotional and complex situations. Maintain organized workspace and documentation. Communicate information and ideas in writing in a clear and concise manner. Ability to perform work duties with limited supervision. Tuesday, Wednesday & Thursday Friday & Saturday 3:00pm to 11:00pm 11:00pm to 7:30am

SUMMARY: The Crew Chief will lead a team of individuals enrolled in a work readiness program, providing both leadership in painting projects and hands-on training. In addition to overseeing day-to-day painting operations, the Crew Chief will collaborate closely with classroom instructors to align practical, on-the-job skills with the academic curriculum. This role will also involve regular communication with A Safe Haven Foundation staff to provide updates on trainee progress, professionalism, and job readiness. You will play a key role in ensuring the safety, skill development, and overall success of each crew member as they prepare for a professional painting career DUTIES AND RESPONSIBILITIES: Oversee a crew of painting trainees, providing leadership, instruction, and mentorship. Plan and coordinate daily painting tasks and project schedules. Conduct practical on-the-job training, focusing on proper painting techniques, surface preparation, tool use, and quality control. Collaborate with the classroom instructor to align practical training with academic instruction, ensuring consistency in skill development. Provide feedback to A Safe Haven Foundation staff on trainee progress, professionalism, and job readiness. Ensure safety protocols are followed, fostering a safe and productive work environment. Monitor and evaluate the progress of each trainee, offering feedback and additional instruction as needed. Ensure that projects are completed on time and meet quality standards. Serve as the primary point of contact for clients during painting projects. Troubleshoot and resolve issues related to job sites or crew performance. Maintain inventory of painting supplies and ensure the proper use and care of tools and equipment. Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: This position will oversee a crew of three (3) to five (5) painters. QUALIFICATIONS: Bachelor's Degree (BA) from four-year college or university, or three to five years of related experience and/or training, or equivalent combination of education and experience. Proven experience in residential or commercial painting. Previous supervisory or team leadership experience preferred. Strong knowledge of painting techniques, tools, and materials. Commitment to safety and the ability to teach and enforce safety procedures. Excellent communication skills with the ability to mentor and train individuals of varying skill levels. Ability to manage multiple tasks and adapt to a fast-paced work environment. A desire to help individuals develop professionally, including providing constructive feedback and encouragement. Other skills required: Excellent organizational, time management and attention to detail skills. Ability to work quickly and efficiently to achieve daily tasks. Ability to think creatively and provide solutions with available resources. Excellent verbal and written communication skills. Ability to manage and adapt to work with individuals of various backgrounds.

SUMMARY: This position is responsible for engaging and assisting people who are residing in hotels, shelters, and other locations, includes supporting clients as they transition to permanent supportive housing or subsidized housing. DUTIES AND RESPONSIBILITIES: Receives referrals for families and individuals experiencing homelessness through the Expedited Housing Initiative. Interprets leasing terminology while disclosing tenancy rights and responsibilities. Assists clients with applying or updating applications for subsidized housing. Assists clients with leasing process through completion to include setting appointments, traveling, and lease signing. Builds rapport and positive working relationships with clients, including disengaged participants. Uses an assertive engagement approach to maintain contact with families and individuals. Provides clients with access to resources such as, food, medication delivery services, and cell phones. Assists clients with obtaining required documents to complete the intake process. Utilizes motivational interviewing and harm reduction strategies to support movement toward housing placement. Actively participates in all required meetings, including Accelerated Moving Events. Follows up with former participants and resolves any outstanding placement issues. QUALIFICATIONS: Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Certificates, licenses and registrations required: Valid Driver's License. Computer skills required: Spreadsheet Software (Excel); (Word); Electronic Mail Software (Outlook); and Keyboarding. Other skills required: Bachelor's degree (BA) in Social Work or related field preferred. 1+ or more years of experience in case management, social services, or housing-related field required. Knowledgeable of housing and social work terminology and principles. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

SUMMARY: This position oversees all day-to-day operational aspects of the Chicago Dept of Transportation's Landscaped Medians, including high-profile sites like Michigan Avenue and Wacker Drive. Horticulturist ensures that overall operational performance targets are achieved in relation to service quality, contract costs, and customer expectations. Work includes oversight of median maintenance, watering, boulevard mowing, sourcing, and planting of summer annuals, tulips, and tree care. DUTIES AND RESPONSIBILITIES: Prepares weekly Horticulturist reports for clients. Prepares monthly Arborist reports. Inspects, analyzes, and recommends solutions to issues on CDOT medians. Manages and supports overall plant health for all planting bed medians, including fertilization, watering, and integrated pest management. Oversees all chemical applications and spray logs in accordance with a landscape business. Coordinates, manages and distributes material and supply procurement for CDOT Medians. Establishes and maintains high horticultural standards and practices; provides direction, training and motivation for landscape staff. Orientates, trains, develops, and supervises all staff under span of control. Maintains and documents daily site visits via CDOT provided forms, Plan work schedules, hours, areas of work, and job duties to ensure adequate services are rendered for CDOT Medians. Regularly inspects and evaluates physical condition of equipment and facilities, and recommends repairs, additions and disposals. Reports unsafe conditions and conducts research to improve service quality and safety standards. Ensures proper use, care, and maintenance of company vehicles, equipment and tools. Promotes and maintains safe working conditions. Participates in interviewing, selection, hiring, evaluation, and recommending termination of personnel in accordance with company standards. Fosters a team atmosphere among managers and crew members. Creates accurate cost estimates and evaluate cost control. Establishes and annually review standards and work procedures for all staff. Maintains and supports Operational goals and objectives. Participates in snow removal operations where needed. Performs other related duties as assigned by Director. SUPERVISORY RESPONSIBILITIES: Directly supervises (10 to 20) employees within the Landscaping department(s). Indirectly supervises (5) employees within the Landscaping department(s). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications QUALIFICATIONS: Bachelor's and/or Associate's degree in Horticulture or related field from a four or two-year College or University, with five years of related experience. Certificates, licenses, and registrations required: State Pesticide Applicator's license obtained within 90 days of employment. International Society of Arboriculture Certification within 90 days of employment. Valid driver's license. Computer skills required: Internet Software; Spreadsheet Software (Excel); Word Processing Software (Word); and Electronic Mail Software (Outlook). Other skills required: Preferred two years' experience in a management position.

This position is responsible for supervising and coordinating activities of workers engaged in landscaping or ground maintenance activities.

The Data Specialist is responsible for overseeing all aspects of data management and reporting for a citywide, 24/7 shelter intake and transportation program. This role ensures accurate, timely, and secure data collection, analysis, and reporting in compliance with program requirements, funder mandates (e.g., DFSS), and best practices for performance tracking. The ideal candidate will have strong analytical and project management skills and a commitment to using data to drive continuous improvement and equitable outcomes. Experience with systems such as The Grove and alignment with the DFSS One System initiative is essential. Key Responsibilities Data Systems Management Oversee day-to-day use and integrity of data systems, including HMIS, The Grove, and internal tools supporting the DFSS One System framework. Maintain data dictionaries, standard operating procedures, and training materials for system users. Coordinate the setup of dashboards for intake, transportation, diversion, and incident tracking. Data Entry, Quality & Integrity Monitor data entry across program sites to ensure accuracy, completeness, and timeliness. Conduct regular data audits and validation checks; resolve discrepancies proactively. Train staff on data protocols, privacy standards, and use of The Grove and HMIS platforms. Reporting & Analysis Prepare and submit required reports to DFSS and City partners, including real-time utilization, shelter availability, transportation logs, and outcome metrics. Analyze trends to inform operations, such as service volume, geographic needs, and exit outcomes. Develop dashboards and summaries for leadership and frontline use to drive performance. Compliance & Security Ensure compliance with all data privacy requirements including HIPAA, DFSS, and internal agency policies. Manage system access levels and ensure users are appropriately trained and credentialed. Prepare documentation for audits and funder reviews; support real-time data sharing where required. Collaboration & Capacity Building Coordinate with DFSS, shelter partners, and City stakeholders to ensure shared data alignment with the One System initiative. Train internal teams on system updates and new tools; foster a culture of data-driven decision-making. Participate in working groups related to data integration and citywide crisis response. Position Summary The Data Manager is responsible for overseeing all aspects of data management and reporting for a citywide, 24/7 shelter intake and transportation program. This role ensures accurate, timely, and secure data collection, analysis, and reporting in compliance with program requirements, funder mandates (e.g., DFSS), and best practices for performance tracking. The ideal candidate will have strong analytical and project management skills and a commitment to using data to drive continuous improvement and equitable outcomes. Experience with systems such as The Grove and alignment with the DFSS One System initiative is essential. Key Responsibilities Data Systems Management Oversee day-to-day use and integrity of data systems, including HMIS, The Grove, and internal tools supporting the DFSS One System framework. Maintain data dictionaries, standard operating procedures, and training materials for system users. Coordinate the setup of dashboards for intake, transportation, diversion, and incident tracking. Data Entry, Quality & Integrity Monitor data entry across program sites to ensure accuracy, completeness, and timeliness. Conduct regular data audits and validation checks; resolve discrepancies proactively. Train staff on data protocols, privacy standards, and use of The Grove and HMIS platforms. Reporting & Analysis Prepare and submit required reports to DFSS and City partners, including real-time utilization, shelter availability, transportation logs, and outcome metrics. Analyze trends to inform operations, such as service volume, geographic needs, and exit outcomes. Develop dashboards and summaries for leadership and frontline use to drive performance. Compliance & Security Ensure compliance with all data privacy requirements including HIPAA, DFSS, and internal agency policies. Manage system access levels and ensure users are appropriately trained and credentialed. Prepare documentation for audits and funder reviews; support real-time data sharing where required. Collaboration & Capacity Building Coordinate with DFSS, shelter partners, and City stakeholders to ensure shared data alignment with the One System initiative. Train internal teams on system updates and new tools; foster a culture of data-driven decision-making. Participate in working groups related to data integration and citywide crisis response. Qualifications Qualifications Bachelor's degree required in data science, social sciences, information systems, public health, or a related field. Minimum 3-5 years of experience in data management, performance evaluation, or systems operations. Strong proficiency in HMIS, Excel, Power BI, The Grove, or comparable platforms. Exceptional attention to detail, documentation habits, and ability to analyze large datasets. Proven ability to develop and deliver data trainings and protocols to non-technical staff. Knowledge of privacy regulations and experience managing sensitive data in human services. Ability to work independently and cross-functionally under tight deadlines. Successful background check and required health clearances.

We are seeking an experienced Assistant Controller with extensive expertise in non-profit accounting and compliance. The successful candidate will play a pivotal role in managing the financial operations of our non-profit entities while also overseeing some general accounting functions of our for-profit entities. The Assistant Controller will lead the non-profit accounting team, assist with cash flow management across the organization, and ensure compliance with U.S. GAAP, GATA, and industry standards. This position offers growth potential within the organization, with a focus on continuous improvement, efficiency, and career development. Key Responsibilities: Non-Profit Accounting Leadership: Oversee financial reporting, fund accounting, and grant management for non-profit entities Cash Flow Management: Assist the Controller in preparing cash flow forecasts for both for-profit and non-profit entities, and participate in cash decision-making processes. Month-End Close: Lead the month-end close process for non-profit entities, ensuring accurate and timely reconciliations, journal entries, and financial reporting. Audit and Compliance: Manage external audit processes, prepare necessary documentation for auditors, and ensure compliance with non-profit regulations, including grant management and donor reporting. Internal Controls and Process Improvement: Implement and maintain strong internal controls to enhance operational efficiency, mitigate risk, and ensure financial accuracy. Team Leadership: Supervise the non-profit accounting team, including Senior Accountants, ensuring proper delegation of tasks and promoting a culture of collaboration and growth. Support for For-Profit Functions: Oversee general accounting functions, including general ledger management, and provide assistance with financial reporting for for-profit entities as needed. Financial Analysis: Provide financial analysis and insights to assist with strategic planning and decision-making. Collaboration with Real Estate Accounting: Work closely with the property management accounting team to ensure accurate reporting for real estate operations related to subsidized housing programs Qualifications: Education: Bachelor's degree in Accounting, Finance, or a related field. Experience: 5+ years of accounting experience in non-profit organizations, with a strong understanding of fund accounting, grant management, and compliance with U.S. GAAP and GATA. Software Proficiency: Hands-on experience with NetSuite ERP or similar large-scale accounting systems is required. Technical Skills: Expertise in financial reporting, fund accounting, and audit processes. Strong knowledge of U.S. GAAP and compliance with non-profit regulations. Leadership Skills: Proven experience in managing accounting teams, fostering a culture of collaboration, and promoting continuous improvement. Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to provide financial insights and recommendations to senior leadership. Communication: Excellent verbal and written communication skills, with the ability to collaborate with cross-functional teams.

SUMMARY: We are looking for a dedicated Junior Accountant to join our non-profit division. This entry-level role is an excellent opportunity for a recent graduate to gain hands-on experience in non-profit financial management. DUTIES AND RESPONSIBILITIES: Record and manage financial transactions in accordance with non-profit accounting standards. Assist in preparing grant-related financial reports and ensuring compliance with funding requirements. Support accounts for payable and receivable activities, including invoice processing and donor contributions. Prepare and reconcile bank statements, grant accounts, and program budgets. Assist in the preparation of monthly and annual financial reports for internal and external stakeholders. Work closely with program managers and the finance team to ensure proper allocation of funds. Support compliance with GATA, US GAAP, and other regulatory requirements. Assist in audit preparations and other ad hoc financial projects as needed. Qualifications: Bachelor's degree in Accounting or Finance. Basic knowledge of non-profit accounting principles (internship experience is a plus). Detail-oriented with strong analytical and organizational skills. Proficiency in Microsoft Excel and accounting software (NetSuite experience is a plus). Strong communication and interpersonal skills. Commitment to the mission and values of the organization.

SUMMARY: This position is responsible for providing substance use treatment services to individuals and groups at A Safe Haven's main campus. DUTIES AND RESPONSIBILITIES: Develops and maintains supportive relationships with clients and provide general support and encouragement. Responds to client personal and interpersonal issues in a professional manner uses approved de-escalation techniques. Alerts relevant Case Managers and Program Managers about clients who are struggling or in distress. Completes intakes and assessments utilizes the ASAM Criteria to determine the appropriate level of care. Develops and reviews treatment plans, goals, and objectives with clients. Enters all required client data into the agency electronic health record system (AWARDS). Facilitates substance abuse education and treatment groups. Provides individual substance abuse counseling. Documents all provided services and maintains thorough and accurate records in accordance with DAD Rule 2060 and agency policies. Completes discharge summaries for clients. Conducts comprehensive chart reviews in preparation for annual audits. Maintains client confidentiality according to HIPAA and organization requirements. Completes all assigned staff trainings and courses. Performs other related duties as assigned by management. QUALIFICATIONS: Master's degree (MA) in social work, psychology, or criminal justice related field preferred. Other skills required: 1+ years of experience in substance use treatment. Experience with criminal justice-involved men and women preferred. Knowledge of general principles and approaches for providing services to clients experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement. Comfortable using Microsoft Office applications, including Word and Excel. Comfortable using patient health databases and completing basic data entry. Ability to maintain professional composure in emotional and complex situations. Maintain organized workspace and documentation. Monday thru Friday 11 am - 7 pm

A Safe Haven is a nationally recognized model of transformation, a place where people in crisis can access food, shelter, treatment, medical care, education, job training, and employment all under one roof. Our mission is to help individuals aspire, transform, and sustain their lives as they move from homelessness to self-sufficiency with pride and purpose. About Open Roads Behavioral Health: Open Roads Behavioral Health, a department of A Safe Haven, provides high-quality, evidence-based behavioral health services to historically underserved communities. We serve children, adolescents, young adults, and families through our Intensive Outpatient Programs (IOP) and traditional outpatient therapy. Our IOPs specialize in the treatment of depression, anxiety, substance use, and eating disorders. Position Overview: Open Roads Behavioral Health is seeking a compassionate, skilled, and motivated Eating Disorder Therapist (LCPC/LCSW) to play a key role in the growth of our Adolescent Eating Disorder Intensive Outpatient Program (IOP). This is an exciting opportunity to join a mission-driven organization that prioritizes access to high-quality care for Medicaid-insured and marginalized populations. You will help shape treatment that is trauma-informed, culturally responsive, and rooted in evidence-based practice. Key Responsibilities & Essential Functions: Clinical Care Provide evidence-based individual, family, and group therapy for adolescents and their families affected by eating disorders. Deliver meal support, modeling appropriate eating behaviors and offering therapeutic support during meals and snacks. Provide psychoeducation and family therapy to strengthen recovery within the family system. Conduct clinical assessments, intakes, and determine appropriate admission and level of care in coordination with referral agencies and medical providers. Develop and regularly update individualized treatment plans that outline goals and recommended interventions. Assess clients' clinical level of care criteria and make recommendations for appropriate transitions through stages of treatment. Collaboration & Coordination Coordinate care with a multidisciplinary treatment team including recovery coaches, dietitians, therapists, and other internal & external providers to ensure comprehensive and consistent care. Participate in treatment team meetings, supervision sessions, and ongoing professional development trainings. Program Development & Support Ensure regulatory compliance and maintain documentation in accordance with agency policies and best practice standards. Perform other duties as assigned, demonstrating flexibility to adapt to evolving program needs. Qualifications: Licensed LCPC or LCSW in the State of Illinois. Minimum of 2 years of experience treating eating disorders preferred. Experience and/or strong interest in working with adolescents and families. Commitment to culturally responsive, trauma-informed care and to serving historically marginalized and Medicaid-insured populations. Familiarity with evidence-based approaches such as CBT-E, DBT, RO-DBT, and/or ACT. Excellent communication, collaboration, and organizational skills. Why Join Open Roads? Be part of a growing, mission-driven team expanding access to eating disorder care in underserved communities. Help shape and strengthen a new Adolescent Eating Disorder IOP. Access ongoing training, supervision, and professional development opportunities. Contribute to a program that bridges the gap between mental health equity and evidence-based clinical care. Compensation Salary: $60.000 -$80,000 Excellent benefits (health, disability, time off, retirement) Professional development stipend

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties Monitor all assigned program clients. Develop and maintain supportive relationships with clients and provide general support and encouragement. Provide basic administrative navigation assistance to clients as designated in their individual service plans. Respond to client personal and interpersonal issues in a professional manner using approved de-escalation techniques. Alert relevant Program Supervisors about clients who are struggling or in distress. Assist new clients with move-in and program onboarding. Use onsite facilities to launder new client laundry and program linens. Maintain log of residents' entry and exit from the facility. Conduct floor walk-throughs and room checks to monitor client well-being and ensure clients are following program protocols. Distribute client medication, monitor client self-medication, and maintain medication log. Complete daily shift reports and other documentation, as required. Monitor clients during mealtimes to ensure assigned dining schedules are observed. Escort clients throughout the facility, as required. Administer scheduled and random drug screening, as required. Write case notes and maintain client files and documentation. Complete required data entry to ensure client files are audit compliant. Maintain client confidentiality according to HIPAA and organization requirements. Complete all assigned staff trainings and courses. All other duties as assigned. REQUIRED SKILLS: To perform the job successfully, applicants should demonstrate the following skills. Knowledge of general principles and approaches for providing services to clients experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement. Comfortable using Microsoft Office applications, including Word and Excel. Comfortable using patient health databases and completing basic data entry. Ability to: o Maintain professional composure in emotional and complex situations. o Maintain organized workspace and documentation. o Communicate information and ideas in writing in a clear and concise manner. o Perform work duties with limited supervision. o Work in an environment with frequent periods of moderate to loud noise. o Stand and sit for long periods of time. Ability to lift up to 25 pounds.

SUMMARY: This position is responsible for overseeing the tasks of sending invoices to clients and monitoring outstanding balances to ensure each account is paid on time and in full; helping our organization keep track of how much money is owed and by whom, often managing numerous client accounts at once. DUTIES AND RESPONSIBILITIES: Sends invoices and account updates to clients. Keeps an accurate record of client accounts and outstanding balances. Informs customers of any missed or upcoming payment deadlines. Collaborates with customers and other team members to resolve billing inconsistencies and errors. Issues receipts for received payments. Addresses and solves client questions and issues. Securely handles client data and payment information. Provides regular, accurate reports of billing data to program directors/managers. Performs other related duties as assigned by management. QUALIFICATIONS: Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Other skills required: Bachelor's degree in accounting or finance. 2+ years' experience working in a billing specialist role. Excellent interpersonal and communication skills. Incredible attention to detail. Proficiency in Microsoft Office suite programs. Excellent accounting skills as well as deep organizational skills to accurately handle all of the incoming payments, outgoing invoices, database updates.