Customer Service Representative jobs at AAA AUTO - 708 jobs

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Systems & Methods, Inc. (SMI) CUSTOMER SERVICE REPRESENTATIVE-WORK FROM HOME!! SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile . In our 54th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI. Position Overview The Customer Service Representative is responsible for receiving calls from child support client stakeholders in accordance with Standard Operating Procedures and contractual obligations; categorizing all calls received in one of the categories provided; record any abusive and/or extraordinary calls; and be responsible for other duties as assigned. Job Duties Possess strong oral and written communications skills Exhibit excellent interpersonal skills using tact, patience, and courtesy Provide accurate, valid, and complete information Resolve customer complaints, provide appropriate solutions and alternatives Document customer interactions Thoroughly and efficiently gather customer information, assess, and fulfill customer needs and educate customers where applicable Maintain a general understanding of policies and procedures Required Experience: High School Diploma or equivalent required At least one-year prior experience in an area of customer service, call center, service delivery, or other related fields. Must be proficient in data entry skills including keyboard, mouse, 10-key pad Basic knowledge of Microsoft Office Part Time - Must have availability Monday through Friday. Must have a private area to work and space to set up equipment and a high-speed internet connection. We provide the equipment Contingent on passing a background check and drug test. Payrate: $16.00/hr Must reside in one of the following states for consideration: AL, FL, GA, KS, MO, NC, OH, TN, TX WV Perks: Work From Home Paid Training $$$ Bi-annual Bonuses to those Who Qualify*! $$$ Health Club Reimbursements Career Growth Opportunities Exciting, Fun, and Supportive Work Environment Coworkers Who Feel Like Family; We celebrate you!! We are an Equal Opportunity Employer. We are a Drug-Free Workplace.

If you have amazing customer service and want to work at an amazing company, then keep reading! Mullinax Automotive Since we opened our first dealership in 1970, we've steadily grown to one of the nation's best dealerships, regardless of brand! Over the past few years, we've continued to build our loyal customer base, which speaks to how enthusiastic we are for the future! Today, there are 12 Mullinax Ford, Hyundai, Genesis, Buick, GMC, Cadillac dealerships located in Washington, Florida, and Alabama. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers! We are seeking an enthusiastic, reliable, and confident team member to join our multi-store enterprise. The prime candidate will be organized, have a positive attitude, and focused on great customer service. In this role, you will be assisting the Quick Lane department with administrative duties as well as interacting with and satisfying the most important element of our company, the customers. Schedule : Monday thru Friday - hours discussed during interview Key Responsibilities for this job: Provide outstanding customer service through phone communications, including making and receiving outgoing and incoming calls Address and resolve customer concerns promptly and effectively Communicate customer feedback and issues to management Utilize computer system and maintain accurate records, with proficiency in Microsoft Excel and spreadsheets Provide administrative support to management and other departments as needed Any other duties as assigned by supervisor Qualifications for this job: Must be at least 18 years old Excellent customer service skills Excellent written, verbal and interpersonal communication skills Comfortable and experienced in handling phone communication, both outbound and inbound Strong time management skills Strong problem-solving abilities Ability to multitask and work in a fast-paced environment Strong team player skill set Proficiency with computer systems, MS Office (Word, Excel, and Outlook), internet browsers, email functions and ability to learn new software High school diploma or equivalent Valid Driver's license with an acceptable motor vehicle driving record according to dealership guidelines Must be able to pass background screening and drug test Benefits package for full time employees includes: Medical, Dental, and Vision Plans Paid Basic Employer Life Insurance Additional Supplemental Insurance Wellness Program 401(k) Plan with match Paid Time Off Employee Purchase Program Training Programs We are a Drug Free Workplace and an Equal Opportunity Employer. Full Time Position No phone calls, please email resume

La Mesa RV A family owned and operated company, La Mesa RV was founded in 1972. Our original location was in La Mesa, California. We have recently relocated to Phoenix, AZ. Our business philosophy is: Customers and Employees are the most important people in the world. Putting this belief into practice has enabled James K, our founder to guide LMRV on a path of growth and prosperity. LMRV has grown over the years to become one of the largest multi-location RV dealerships in the world and is recognized as a leader in the industry. Apply to LMRV!! We offer a lot of room to grow internally! LMRV is currently hiring for a Sales Associate for our growing team. The ideal candidate has excellent organizational, interpersonal, communication and customer service skills. SUMMARY: Sales representative for Recreational vehicles. ESSENTIAL DUTIES AND RESPONSIBILITIES: Meet or exceed 9 capped deals during any consecutive three-month period. Plan and prioritize personal sales activities and customer/prospect contacts towards achieving agreed business sales goals. Manage products, services, pricing, and margins according to agreed business objectives. Utilize customer and prospect contact activity tools and systems, and updates relevant reports and information. Respond to and follow up on sales inquiries using appropriate methods. Track the progress and status of your customers on an on-going basis to ensure customer satisfaction. Simultaneously manage multiple sales clients, opportunities and assignments. Identify, prospect and qualify opportunities. Collaborate and share knowledge and best practices. Monitor and report on market and competitor activity and provide relevant reports and information. Attend and present at internal meetings, along with the other company functions, necessary information to perform duties and aid in business development. Attend training to develop relevant knowledge, technique and skills. Other duties as assigned by the GSM or Sales Manager. Qualifications REQUIREMENTS: Pre-employment screenings including background and drug test Prior Sales experience is essential. Excellent oral and written English skills. Ability to understand and convey financial and pricing information clearly and accurately. Ability to negotiate directly and diplomatically. Demonstrate trustworthiness and reliability. Ability to work outdoors; and enter and exit an RV. Ability to travel to other stores or RV shows as needed. If you are looking for a role within a GROWING industry and a company that offers a family focused, FUN corporate culture, competitive pay, healthcare coverage, 401K and so much more then APPLY TODAY to learn more!! Come join our FAMILY - where our core values are: Fun, Attitude, Make their day, Integrity, Listen and qualitY Please take a look at our website: ************************* La Mesa RV and affiliated companies are an Equal Opportunity Employer that strives to provide an inclusive work environment through the diverse talents of our team. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

Job Description Outdoor Customer Outreach Representative Start a high-earning field role. No experience needed. Canvass local neighborhoods and schedule appointments with homeowners - no selling required. Responsibilities: • Canvass local neighborhoods to identify homes with old original windows and roofing • Talk with homeowners about the benefits of brand new impact windows & roofing • Schedule appointments for FREE inspections Qualifications: • No experience required (We'll Train) • Outgoing personality • Strong communication skills • Driven to achieve goals Compensation: • Salary, Commission & Bonus (Earn $50,000 to $75,000 per year) • 5-day work schedule • Full training provided • Career growth opportunities Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview. #hc216260

Outdoor Customer Outreach Representative Start a high-earning field role. No experience needed. Canvass local neighborhoods and schedule appointments with homeowners - no selling required. Responsibilities: • Canvass local neighborhoods to identify homes with old original windows and roofing • Talk with homeowners about the benefits of brand new impact windows & roofing • Schedule appointments for FREE inspections Qualifications: • No experience required (We'll Train) • Outgoing personality • Strong communication skills • Driven to achieve goals Compensation: • Salary, Commission & Bonus (Earn $50,000 to $75,000 per year) • 5-day work schedule • Full training provided • Career growth opportunities Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview.

Job Description Customer Development Representative Start a high-earning field role: canvass local neighborhoods and schedule appointments with homeowners - no selling required. Responsibilities: • Canvass local neighborhoods to identify homes with old original windows and roofing • Talk with homeowners about the benefits of brand new impact windows & roofing • Schedule appointments for FREE inspections Qualifications: • No experience required (We'll Train) • Outgoing personality • Strong communication skills • Driven to achieve goals Compensation: • Salary, Commission & Bonus (Earn $50,000 to $75,000 per year) • 5-day work schedule • Full training provided • Career growth opportunities Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview. #hc216188

Customer Development Representative Start a high-earning field role: canvass local neighborhoods and schedule appointments with homeowners - no selling required. Responsibilities: • Canvass local neighborhoods to identify homes with old original windows and roofing • Talk with homeowners about the benefits of brand new impact windows & roofing • Schedule appointments for FREE inspections Qualifications: • No experience required (We'll Train) • Outgoing personality • Strong communication skills • Driven to achieve goals Compensation: • Salary, Commission & Bonus (Earn $50,000 to $75,000 per year) • 5-day work schedule • Full training provided • Career growth opportunities Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview.

Our corporate call center is hiring call center reps for their team! If you thrive in a fast-paced, team environment, and have an eye for detail, great customer service skills, and a willingness to learn and succeed, this role is for you! The ideal candidate would have 3 years of customer service experience either via phone or in-person, and pride themselves on showing up punctually every shift with a positive attitude daily! The details: This position is paid hourly and ranges between $20-$22/hr. based on experience, a minimum of 3 years of customer service experience is required for this position. The scheduled shifts are Monday-Friday, 9 am to 6 pm, and every 3rd Saturday on a rotation. NO SUNDAY WORK REQUIRED! This is an on-site position located off Glenwood Ave. in Raleigh, NC. We are looking for individuals who: Are engaged customer advocates Meet or exceed (attainable) performance targets Are brand ambassadors both internally and externally Think on their feet and can learn in an ever-changing environment Handle customers' needs with integrity and empathy in one transaction Accurately navigating and maneuvering through multiple applications and screens simultaneously Have impeccable time management skills Actively engage and participate in training and weekly coaching sessions Take initiative Are adaptable! Change is a constant in the automotive world, i.e. program offerings, computer tools, process changes, etc. Strive to be the best they can be and maintain a high level of superior customer service/professionalism to a diverse group of customers Benefits, Benefits, and More Benefits! Full-Time Employment Medical, Dental, Vision, and pet insurance options 401k plans with a company match up to 6% Paid time off including holidays, industry-leading parental leave, bereavement leave Fun working environment! Company discounts! Qualifications / Successful candidates for this position will have: 3 years of experience in providing customer service either via phone or in person (required) Have 1 year of call center experience (preferred) Are Bilingual in English/Spanish (preferred) Ability to type accurately and quickly Maintain a positive environment, working with co-workers and customers within a diverse culture Excellent telephone manners and listening skills The ability to relate to customers professionally and courteously The ability to work in a team environment The ability to work under pressure The ability to sit for long periods Excellent attention to detail and multi-tasking ability Self-motivation to work under his/her initiative Must pass a drug test and state, federal, and criminal background check Must have a High School diploma or general education degree (GED). (Associate's degree preferred) Must be at least 18 years of age We are an equal opportunity employer Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.

An excellent starting salary awaits when you come on board as a Collision Service Representative, on track to become a Collision Estimator. Automotive experience preferred but not required. The ideal candidate enjoys working with people, has a knack for math and numbers, loves being around cars while our technicians restore vehicles to their pre-damage condition. We're seeking candidates who present a positive attitude, are self-motivated, can multi-task effectively in a fast-paced environment. Honesty, integrity, job commitment and the drive to succeed are the qualities you possess. With 6 state-of-the-art Collision Centers Ferman is one of the largest employers in the Tampa Bay area and one of the most forward-thinking and progressive automotive groups in the industry. Responsibilities Include Train to become an Experienced Collision Estimator. General administrative and Guest service tasks. Answer phone calls. Greet Guests. Check-in damaged vehicles to be repaired. Communicate with Guest and update them on vehicle repair status. Assist Estimators with administrative paperwork. Balance vehicle repair orders. Qualifications & Skill Requirements Accuracy and proficiency with numbers. Automotive Experience Preferred Enjoy meeting people and providing excellent Guest service. Bi-lingual with proficiency in both English and Spanish highly desirable. Desire to achieve Consumer Satisfaction scoring at or above company required levels. Excellent verbal & non-verbal skills, listening skills and ability to problem-solve. High school diploma or GED equivalent preferred. Must have a valid US government issued Driver's License, safe driving record and eligible to work in the United States. Must be able to pass a pre-employment background screening and drug test. About Ferman Established in 1895, Ferman soon became Tampa's first retail automobile dealer. Today, we're one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco and Pinellas counties representing 12 brands of automobiles - BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM and Volvo Cars. Still a family owned & operated business we embrace a simple philosophy. Provide a Guest-centered automotive experience with a relentless focus on Service, Selection and Value assuring 100% Guest Satisfaction. It's simple. But it makes us different. When you become part of the Ferman Team, you'll join a company with a friendly, family-like atmosphere, significant opportunity for advancement with regard to income, responsibility and leadership, and a company with a history of strong ties to our local community and charitable partnerships. Make the decision to work with us and you'll be part of a world-class automotive organization reflecting stability and the opportunity to work alongside some of the best in our business. Ferman Core Values Maintain Ferman Standard of Ethics at all times. Embrace a Winning Team Spirit…Be Positive…Lead by Example. Follow the Golden Rule - "Do Unto Others As You Would Have Them Do Unto You”. Our Benefits & Perks Ferman is a leader in the automotive industry with benefits and perks like: Competitive salary commensurate with experience. Excellent growth and opportunities for advancement. Modern, state-of-the-art Service facilities. Paid training and education to achieve, and maintain, any job certifications required. 401K with company participation. Competitive Health, Dental, Vision and Life insurance programs for employees and their families. Short-term & long-term disability insurance available. HSA (health savings account).PTO (paid time off). Employee pricing for new & used vehicles, service and parts.

Full-time Description As a member of our Business Development Center (BDC) you will be assisting our Guests with scheduling various service appointments for our five Service Departments in a call center environment. Enjoying working with Guests and Customers over the phone is a must! Being a high performer that wants a rewarding position in a customer-focused organization is necessary. Primary duties include: Effectively managing a high volume of incoming calls. Responding to service appointment requests quickly and effectively. Advising and scheduling simple manufacturer-recommended maintenance services at specific mileages or times. Positively engaging in outgoing call campaigns to alert customers about their potential overdue maintenance or recall lists. Positively creating World Class Experiences with and for our Guests. Qualifications we are looking for: Ability to be delightful, positively engaging, and smile over the phone. Ability to secure and schedule a high percentage of appointments and handle objections. Ability to handle challenging customer concerns, remain calm under pressure, and resolve the Guest's concern. Enjoy speaking on the phone with customers and assisting others. Strong work ethic with the ability to work in a fast-paced, result-driven environment. An energetic, hardworking, detail-oriented, organized, and passionate individual to join our Team! The starting hourly pay rate range for this position is $16.00 - $18.00+ and will be evaluated based upon relevant skills, training, experience, education and other job-related factors permitted by law. We offer YOU: Opportunity for growth and advancement within our Company! Leader in our industry for overall Employment Package! Medical Insurance Dental Insurance Vision Plan Health Savings Account Cafeteria Plan Life Insurance Employer sponsored 401(k) & potential Profit Sharing Paid Time Off Designated Paid Holidays The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company! Mills - A Trusted Tradition Since 1922!

Job Description Position: Bilingual Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record • Must be Bilingual in English and Spanish Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number. #hc216775

Position: Bilingual Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record • Must be Bilingual in English and Spanish Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number.

Are you fluent in Spanish and English? Penske Automotive Group wants YOU to join our team as a Call Center Representative! No experience? No problem! We provide comprehensive training to set you up for success. Join our Business Development Center (BDC) and handle outbound service calls for our dealerships in Florida. Don't miss this opportunity to kick-start your career with us -- apply now! JOIN OUR TEAM As a Bilingual Call Center Representative, you will answer incoming service calls, record, and relay basic vehicle information, offer price quote ranges for services requested, schedule appointments, answer basic maintenance questions, make outbound confirmation calls, and connect customers with service advisors. WHAT WE HAVE TO OFFER * Hourly rate plus the opportunity to earn extra in performance-based bonuses. * Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For. * Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match. * Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests. * Values-driven culture built on integrity, professionalism, excellence and teamwork. WHAT WE ARE LOOKING FOR * Bilingual in Spanish and English is required. * Genuine interest in providing an exceptional customer experience. * Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. * Excellent communication, interpersonal and organizational skills. * Strong work-ethic with the ability to work in a fast-paced, results-driven environment. * Prompt responses to internet inquiries with courtesy, accuracy and professionalism. APPLY WITH US! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record. Competencies * Excellent communication skills, both oral and written, with the ability to effectively communicate with customers via face-to-face, phone, or other means of communication. * Ability to define problems, collect data, establish facts, and draw valid conclusions. * Ability to process data and organize it for management analysis. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. * Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages * Ability to understand and follow work rules and procedures * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form * Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions * Ability to interact well with others and be a positive influence on employee morale throughout the organization Work Environment/Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds. This position may involve long periods of sitting This position involves repetitive motion. This position requires the ability to climb stairs and may be required to stoop and kneel infrequently This position requires the ability to hear and talk This position is primarily located in an office environment, with heating and air conditioning but the position requires the ability to meet with customers outside and may be subject to extreme cold or heat for short periods of time Position Type/Expected Hours of Work Work evening, weekend, and holiday work hours as required. Required Education and Experience High school diploma or the equivalent and one year related experience; equivalent combination of education and experience. Preferred Education and Experience Associate's degree (A. A.) or equivalent; or one to two years of related experience and/or training; or equivalent combination of education and experience.

Job Description Position: Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number. #hc213291

Field Canvasser Call Center Experience? This Is Your Next Step. No phones. No selling. Just appointments. Responsibilities: • Canvass local neighborhoods to identify homes with old original windows and roofing • Talk with homeowners about the benefits of brand new impact windows & roofing • Schedule appointments for FREE inspections Qualifications: • No experience required (We'll Train) • Outgoing personality • Strong communication skills • Driven to achieve goals Compensation: • Salary, Commission & Bonus (Earn $50,000 to $75,000 per year) • 5-day work schedule • Full training provided • Career growth opportunities Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview.

Job Description Position: Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number. #hc213257

Position: Call Center Representative - work with homeowners and schedule appointments for windows and roofing. A career position for a hungry outgoing telephone professional. Responsibilities: • Develop relationships with homeowners • Qualify leads and schedule appointments for window and roofing Required Skills: • Exceptional client and database management skills-ability to develop and schedule appointments and manage lead database • Amazing Phone Skills • Strong business development, lead generation, relationship building track record Experience: • Minimum 3-5 years of telephone experience • A proven track record in an outbound, lead generation sales environment a must • Excellent verbal and written communication skills Position Offers: • Competitive Compensation Salary, Commission, and Bonus • Training • Career Growth To Apply: All applicants must submit an updated resume along with active contact phone number.

Job Description Customer Service Representative- Holler Classic Family of Dealerships Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 11 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart - Be Happy brand promises include Our Best Price First, Pure and Simple and Commission-Free Sales. Holler and Classic Family Collection of Dealerships is adding to our Team resulting in an immediate need for a strong candidate to fill a position in our Business Development Center. The ideal candidate will be a self-starter with great communication and customer service skills. They must be able to engage the customer on the phone and speak clearly and concisely. Must be detailed oriented and is responsible for answering all inbound calls and booking appointments based on maintenance schedule or issues per individual brand's requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities include the following: Answers all incoming calls in a prompt, polite, professional manner, addressing inquiries or scheduling appointments or transferring them to the appropriate person or department quickly Check for recalls and parts availability on every call Responsible for obtaining customer data prior to arrival as well as refer to each customer's service history to see if they have missed a service Maintaining comprehensive and up to date knowledge of products Make outbound calls for service reminders, safety recalls, and other recommendations. Follows all company policies and procedures Provide exceptional customer service by treating guests with courtesy and respect. Other duties may be assigned. Minimum Qualifications: Excellent oral and written communication skills Strong computer skills, with the ability to manage multiple applications at once Strong organizational and multi-tasking skills Professional demeanor and appearance Prior customer service experience a plus Ability to learn and operate various computer programs. Ability to work a flexible schedule including evenings, weekends and holidays Reliable Transportation Valid driver's license with acceptable driving record Acceptable background and drug screening Being bilingual (English/Spanish) is a plus, not a requirement Supervisory Responsibilities: None Job Type: Full-Time Pay Starting at $15.00/hr Monthly Bonus Full Time Benefits: 401(k) & 401(k) Matching Employee Assistance Program Health Insurance Dental Insurance Vison Insurance Life Insurance Flexible Spending Account Paid Time Off After 6 months Referral Program Associate Discount Program Schedule: Ability to work a flexible schedule Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process. ********************************************************************************************

Customer Service Representative- Holler Classic Family of Dealerships Holler-Classic Family of Dealerships, an Automotive News Top 150 dealership group with 11 dealerships serving the Central Florida market, has been proudly family-owned since 1938. Our Buy Smart Be Happy brand promises include Our Best Price First, Pure and Simple and Commission-Free Sales. Holler and Classic Family Collection of Dealerships is adding to our Team resulting in an immediate need for a strong candidate to fill a position in our Business Development Center. The ideal candidate will be a self-starter with great communication and customer service skills. They must be able to engage the customer on the phone and speak clearly and concisely. Must be detailed oriented and is responsible for answering all inbound calls and booking appointments based on maintenance schedule or issues per individual brand s requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities include the following: Answers all incoming calls in a prompt, polite, professional manner, addressing inquiries or scheduling appointments or transferring them to the appropriate person or department quickly Check for recalls and parts availability on every call Responsible for obtaining customer data prior to arrival as well as refer to each customer s service history to see if they have missed a service Maintaining comprehensive and up to date knowledge of products Make outbound calls for service reminders, safety recalls, and other recommendations. Follows all company policies and procedures Provide exceptional customer service by treating guests with courtesy and respect. Other duties may be assigned. Minimum Qualifications: Excellent oral and written communication skills Strong computer skills, with the ability to manage multiple applications at once Strong organizational and multi-tasking skills Professional demeanor and appearance Prior customer service experience a plus Ability to learn and operate various computer programs. Ability to work a flexible schedule including evenings, weekends and holidays Reliable Transportation Valid driver s license with acceptable driving record Acceptable background and drug screening Being bilingual (English/Spanish) is a plus, not a requirement Supervisory Responsibilities: None Job Type: Full-Time Pay Starting at $15.00/hr Monthly Bonus Full Time Benefits: 401(k) & 401(k) Matching Employee Assistance Program Health Insurance Dental Insurance Vison Insurance Life Insurance Flexible Spending Account Paid Time Off After 6 months Referral Program Associate Discount Program Schedule: Ability to work a flexible schedule Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process. ********************************************************************************************