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Service Center Manager jobs at AAA Cooper Transportation - 1755 jobs

  • Assistant Service Center Manager

    AAA Cooper Transportation, Inc. 4.5company rating

    Service center manager job at AAA Cooper Transportation

    Assistant Service Center Manager | Minneapolis, MN AAA Cooper Transportation is immediately hiring a Assistant Service Center Manager to join the team at our Minneapolis, MN . This role is a crucial part of the service center's daily success through strong leadership ability. This position offers competitive pay, a comprehensive benefits package, and numerous opportunities for career growth and advancement within our well-established and rapidly growing company. RESPONSIBILITIES - _A Day in the life_ + Provide leadership to all team members, including drivers, supervisors, and sales executives at the directions of the service center manager + Manage and ensure facility and customer goals are met and/or exceeded and accountability for driving daily work habits to ensure operational model compliance. + Responsible for managing and driving a culture of excellence in the quality of products to our customers + Engagement in managing and growing profitable facility revenue + Other duties as assigned. REQUIREMENTS - _What you bring_ + Bachelor's Degree preferred + Transportation Management Experience + Strong leadership qualities + Desire to surround customers with excellence in service + High aptitude for technology BENEFITS - _What we offer_ + Competitive Compensation $85,000-$95,000 salary with bonus opportunities + Comprehensive Insurance Options Access high-quality medical, vision, and dental coverage for you and your family, plus company-sponsored life insurance and disability coverage. + 401(k) Retirement Plan with Company Match Secure your financial future with a solid retirement plan and company contributions. + Paid Time Off (PTO) and Holidays Relax and recharge with generous PTO and eight paid holidays. + Skill Development and Career Advancement ACT invests in you! Take advantage of opportunities to enhance your skills and advance your career. AAA Cooper Transportation an independent subsidiary of Knight-Swift Holdings, delivers comprehensive transportation solutions, specializing in less-than-truckload, dedicated contract carriage, and truckload services. Our strategic partnerships with trusted regional affiliates ensure reliable freight movement throughout much of the United States. Ready to drive your career to the next level? Join the growing team and accelerate your career TODAY! AAA Cooper Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation is commensurate with experience. This job posting is intended as a general description of the position. It does not constitute a comprehensive list of all responsibilities, duties, and skills required. Benefits and compensation are subject to change at the company's discretion. Pay Range: 85000.00-95000.00 per_year, General Benefits: + Individual and Family Medical Benefits + High Deductible Health Plan or PPO Health Plan, Prescription Benefits, Dental, Vision & Employee Assistance Program + Health Savings Account (HSA with company match) + Company sponsored Retirement Savings Plan with pre-tax 401K and Roth options; includes company match & vesting schedule. + Employer sponsored Life and Accidental Death & Dismemberment Insurance + Voluntary Employee & Spousal Life Insurance + Voluntary Hospital Indemnity, Short Term Disability, Long Term Disability, Critical Illness and Accident Insurance. + 60-180-280 & 360 day pay increases for specified positions. + Paid Time Off-8 paid Holiday's, 1 week PTO in first year of employment with increases based on years of service. Up to 3 personal days per year, pro-rated based on hire date. Job Requirements REQUIREMENTS - _What you bring_ + Bachelor's Degree preferred + Transportation Management Experience + Strong leadership qualities + Desire to surround customers with excellence in service + High aptitude for technology Category: MME-Service Center Admin and Leadership
    $27k-32k yearly est. 1d ago
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  • Service Center Manager

    AAA Cooper Transportation, Inc. 4.5company rating

    Service center manager job at AAA Cooper Transportation

    AAA Cooper Transportation, founded in 1955, is an asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs. AAA Cooper Transportation, a leading LTL trucking and logistics company is currently seeking Managerial candidates. We are seeking a forward thinking and highly motivated individual to work in a fast-paced environment. If you love a challenge and are looking for a rewarding career, this may be the opportunity for you. Service Center Managers are a vital part of the management team and customer relations and are responsible for ensuring that customers' freight is delivered on time and damage free. As a full-time Duties include, but are not limited to: + Provide leadership to all team members including drivers, supervisors and sales executives + Manage and ensure facility and customer goals are met and/or exceeded + Accountability for driving daily work habits to ensure operational model compliance + Responsible for managing and driving a culture of excellence in quality of product to our customers + Engagement in managing and growing profitable facility revenue + Flexibility to work any shift leading team members to ensure 100% customer satisfaction This is an excellent opportunity to enter into management for someone that wishes to take control of their career. Pay Range: 90000.00-100000.00 per_year, General Benefits: AAA Cooper Transportation employee, you will enjoy benefits such as: + Health, Dental and Vision Insurance + Company Health Savings Account contributions + 401k with company match + Company paid life insurance + Long Term Disability + Dependent Life Insurance + Accidental Death & Dismemberment Insurance + Wellness programs + Paid Holidays + Paid vacation + Weekly direct payroll deposits + Safety and Performance Rewards Program + Tuition Reimbursement Program + Employee Assistance Program Job Requirements The ideal candidate will have: + Transportation Management Experience + Strong leadership qualities + Desire to surround customer with excellence in service + High aptitude for technology + The ability to multi-task while being detail oriented + Excellent written and verbal communication skills + An Associates or Bachelor's Degree, preferred but not required Category: Service Center Leadership
    $27k-32k yearly est. 7d ago
  • Director, Customer Service

    American Labelmark Company, Inc.-Labelmaster 3.8company rating

    Chicago, IL jobs

    To lead, mentor and direct customer success teams to ensure optimal customer experiences, drive customer satisfaction and ensure timely and effective CS processes. Our Director, Customer Success must manage all major order channels and processes, suc Customer Service, Director, Customer Experience, Operations, Automation, Skills, Manufacturing, Retail
    $120k-157k yearly est. 1d ago
  • Client Services Manager

    Oliver Inc. 4.4company rating

    Brooklyn, OH jobs

    Are you looking for a career that challenges you and gives you the opportunity to learn and grow every day? Oliver Inc. is hiring! Our growing Company is looking for enthusiastic talents to partner with our customers for all their printing and packaging needs! With more than 250 years of experience, multiple production facilities, and investment in state-of-the-art technology with an emphasis on sustainability, Oliver Inc. offers speed, consistency, and nimbleness as a one-stop solution for all of your printing & packaging needs. At Oliver Inc, our core values are part of the framework of our organization. We're passionate and enjoy our work! We value respect and focus on servicing our customers' needs by providing them with creative solutions that help build their brands. When you partner with Oliver, you partner with success. Oliver Inc. is seeking a highly driven, customer-focused Client Services Manager to lead our Client Services team while serving as a strategic partner to our valued clients. This role is ideal for an experienced professional who thrives at the intersection of customer success, account management, and operational excellence within the printing and packaging industry. As the primary point of contact between Oliver and our clients, you will be responsible for building long-term, trusted relationships, understanding complex customer requirements, and ensuring the consistent delivery of high-quality, on-time solutions. You will collaborate cross-functionally with Sales, Operations, Quality, and Production teams to drive customer satisfaction, retention, and account growth. If you are a natural communicator, a hands-on leader, and passionate about delivering exceptional customer experiences, we encourage you to apply. About the Role As our Client Services Manager, you will: Serve as the main liaison between Oliver Inc. and assigned clients, ensuring a best-in-class customer experience Lead, coach, and develop the Client Services and Sales Support teams to deliver consistent, high-quality service Partner closely with Sales, Operations, and Quality to ensure customer expectations, specifications, and service levels are met or exceeded Maintain and grow relationships with both new and existing customers, acting as a trusted advisor Take a hands-on leadership approach, directly managing key accounts independently or in collaboration with your team Identify opportunities to expand existing accounts and increase share of wallet through proactive, solution-oriented engagement Provide actionable customer feedback to internal stakeholders to support continuous improvement Support the Sales organization with a customer-centric, solutions-driven mindset aligned to client goals and specifications About You You are a strong fit for the Client Services Manager role if you bring: Extensive knowledge of printing and packaging processes, along with related technical and administrative functions An Associate's degree or equivalent experience (Bachelor's degree preferred) 7-10 years of experience in client services, customer success, account management, or customer service (within the printing or packaging industry preferred) 2-3 years of people management experience, or a combination of leadership experience and formal management training Proven ability to handle sensitive customer situations, resolve complex issues, and communicate effectively with customers and internal teams Strong analytical, problem-solving, and decision-making skills in a fast-paced manufacturing environment Excellent written and verbal communication skills, with the ability to present to customers and cross-functional teams Why You'll Love Working Here Make a Real Impact: You'll play a critical role in shaping the client experience, influencing cross-functional teams, and driving long-term customer success within a respected industry leader. Collaborative, Team-First Culture: Work closely with Sales, Operations, Quality, and Production in a highly collaborative environment where your voice and expertise are valued. Leadership & Growth Opportunities: Lead and develop high-performing client services teams while continuing to grow your own leadership and industry expertise. Stability with Innovation: Join a well-established company with a strong reputation in the printing and packaging industry that continues to evolve and invest in its people and processes. Customer-Centric Mission: Be part of an organization that prioritizes long-term relationships, solution-driven service, and exceeding customer expectations. Competitive Compensation & Benefits: Oliver Inc. offers a competitive compensation package, comprehensive benefits, and opportunities for career advancement. Purpose-Driven Work: Your work directly supports our clients' brands and success-seeing your impact from concept through final production. Oliver Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, gender identity and expression, sex, sexual orientation, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.
    $73k-104k yearly est. 4d ago
  • Operations Manager

    Parsec, LLC 4.9company rating

    Columbus, OH jobs

    Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity. Parsec, LLC. is currently seeking an Operations Manager for our operation based in Columbus, OH. This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment. Schedule: 6:00pm to 6:00am - 3 days on 3 days off (Including weekends and holidays) Responsibilities will include but not be limited to: Manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity. Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth. Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations. Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets. Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making. Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance. The ideal candidate should possess the following: Experience in ramp operations, specific to the intermodal transportation industry Willingness to work in varying weather condition Bachelor's or Associate's degree (Preferred) Effective oral and written communication skills Strong computer skills, including knowledge of Microsoft Office
    $65k-108k yearly est. 1d ago
  • Director of Customer Success

    MVT Holdings 4.4company rating

    El Paso, TX jobs

    pMesilla Valley Transportation (MVT) is searching for a strong Director of Customer Success/strong to join our leadership team in strong El Paso, TX/strong. This role reports directly to the VP of US Operations and is open to candidates relocating into El Paso, TX./p pThis isnt just about customer service its about shaping a culture of excellence that wins strong Carrier of the Year awards/strong, drives account growth, and leads the industry in customer experience./p pstrong What Youll Do:/strong/p ul li Lead and mentor a high-performing team of 25+ across service, management, and director levels/li li Build strategies that grow high-potential accounts and strengthen mature ones/li li Drive automation, process improvements, and KPI development across the organization/li li Partner with Sales, Brokerage, IT, and Dedicated Ops to create seamless customer success solutions/li /ul pstrong What Were Looking For:/strong/p ul li5-7 (Five to Seven) years or more experience in Transportation with a strong focus in Customer Success, as well as 3 years of proven leadership in transportation customer success/li li Bachelors degree in relevant field/li li Track record of earning strong Carrier of the Year/strong recognition/li li Extensive experience in performance management on teams with at least 25 associates/employees/li li Strategic mindset with long-term planning experience/li li Hands-on expertise in systems like AS/400, McLeod, or Manhattan/li liA leader who thrives on collaboration, innovation, and results/li /ul pMesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. In the late 80s, MVT went through a controlled growth spurt and began to encompass the 48 connected states and Canada./p pToday, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders./p pstrong Where family, careers, and success come together!/strong/p Pay Range: - , General Benefits:
    $88k-123k yearly est. 1d ago
  • Terminal Manager

    Central Transport 4.7company rating

    Texarkana, AR jobs

    Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. Location: 1510 Frontage 549 N, Texarkana, AR 71854 Shift: 5:00am - 3:00pm, Monday - Friday Salary: $75,000 - $90,000 USD + BONUS Terminal Manager Ideal Candidate Requirements: Prior LTL management experience is strongly preferred Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees Desire to surround customer with excellence in service High aptitude for technology The ability to multi-task while being detail oriented Excellent written, listening and verbal communication skills Willingness to work 50 hours/week average Bachelor's Degree, preferred but not required Duties include, but are not limited to: Oversee dock operations at the terminal This includes the process of loading & unloading freight, managing forklift traffic, and overseeing proper picking/sortation of palletized freight. Recruit, hire, onboard, and retain terminal/driver staff Provide leadership and accountability to a team of drivers and dock workers Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded Maintain a safe work environment compliant with state and federal DOT/OSHA standards Ensure company operational model compliance Support a culture of excellence in quality of product to internal and external customers Flexibility to work varying shifts as business levels increase
    $75k-90k yearly 21h ago
  • Customs Operations Manager

    DHL 4.3company rating

    Miami, FL jobs

    Job Title: Customs Operations Manager DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at ******************************************* As the Customs Operations Manager, you'll play a critical role in managing and coordinating customs clearance activities to ensure efficiency and cost- effectiveness. Key Responsibilities: Oversee and streamline customs clearance activities, ensuring timely and compliant processing. Train and implement policies and procedures that uphold our service standards. Lead and develop a talented team, providing coaching and performance management. Drive strategic initiatives for Northern Border Entries, focusing on performance and productivity. Collaborate on policy development to enhance our customs operations. What We're Looking For: Mandatory - Extensive knowledge of importing regulations and customs brokerage practices. Proven ability to create a vision for customs operations that balances compliance with customer and shareholder value. Strong analytical and problem-solving skills. Excellent communication skills-verbal, written, and interpersonal. Proficiency in computer applications, including spreadsheets and databases. Demonstrated leadership experience in coaching and developing staff. Financial acumen, including budgeting experience. A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role. A Customs Brokerage License is required. In-depth understanding of ACE and experience with US Customs regulations and PGAs. Familiarity with Northern Border Customs Entries (Canada to USA). Pay Range: $93,142.50 - $124,190.00+ (Based on Experience) Benefits (All Non-Union Employees) Compensation: Competitive base salary plus role dependent performance-based incentives. 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. Vision: Optional coverage for exams, frames, and contacts. Dental: Optional coverage for preventive, basic, and major services. Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role. #LI-RL2
    $93.1k-124.2k yearly 21h ago
  • Export Customer Service

    Vanguard Logistics Services 4.1company rating

    West Chicago, IL jobs

    Export Customer Service Representative WHAT YOU'LL BE DOING You will provide the highest level of customer service through prompt response to all cargo enquiries, complete and accurate bookings and professional communication when following up with the customer on any missing cargo and/or documentation in order for the customers booking to be loaded as scheduled. It is the responsibility of the Export Customer Service Representative to ensure all requirements for the booking are complete so it can be handed over to Load Planning. ESSENTIAL RESPONSIBILITIES INCLUDE: Communicate effectively to meet customer requirements, resolve customer problems or complaints expeditiously, and complete booking requests timely. Working with the warehouse to ensure all cargo booked has been received prior to cut off. Report any OS&D issues on cargo received to customers, follow up to determine the outcome if the cargo can be shipped, required to be re-packed or collected as it could not be exported. Chase any missing documentation with the customer to ensure all required paperwork is received prior to cut off. Complete booking requests Arrange pick-ups with trucking company Contact shippers and complete bookings for overseas routings received, making sure to send the booking confirmation details to the origin office/agent and continue to communicate on the status of the booking to ensure they are aware that the cargo was uplifted. Determine if the customer requires VLS to complete export customs clearance, if so, correspond with the customs broker (if required) and complete the export entry. Make sure Load Planning is aware of any special requirements on the handling of the cargo. Add any additional charges to be billed and expenses for the costs on services incurred during the booking process Lodge any hazardous paperwork with the Haz Team to seek pre approval on VLS being able to handle the cargo MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school or equivalent education; associate degree preferred Minimum 2 years of customer service experience; logistics experience preferred Ability to multi-task, prioritize, and manage time effectively Strong listening, written and verbal communication skills (English required); excellent interpersonal and teamwork skills Strong MS Office skills, including Excel, Word, PowerPoint WE ARE VANGUARD We are an industry stalwart and a true innovator. We work with our customers to make doing business easier and more profitable. Day-to-day, we work together to take care of our customers and each other, challenging ourselves to exceed our goals, and thinking ahead to anticipate our customers' future needs. Vanguard is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. We're working to challenge the status quo with the power of diversity, inclusion and collaboration.
    $36k-61k yearly est. 1d ago
  • Customer Success Professional II - Contract Logistics

    CEVA Logistics 4.4company rating

    Durham, NC jobs

    CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. YOUR ROLE The Customer Success Professional II independently manages day-to-day customer success activities for assigned Contract Logistics accounts. This role builds on foundational experience and requires the ability to manage customer relationships, identify service or retention risks, and support incremental growth opportunities. Reporting to the Customer Success Supervisor, the CSP II acts as a trusted point of contact for customers, supports renewals and service expansions, and contributes to consistent commercial and operational execution. WHAT ARE YOU GOING TO DO? Customer Engagement & Account Management • Serve as a primary day-to-day contact for assigned customer accounts. • Build strong working relationships with customer stakeholders to understand operational needs and service expectations. • Participate actively in customer meetings, performance reviews, and issue resolution discussions. Revenue & Retention Support • Support contract renewals, service expansions, and upsell opportunities through customer insights and operational data. • Identify potential retention risks or service gaps and proactively escalate recommendations to the Supervisor. • Assist in preparing business cases, proposals, and renewal documentation. Performance & Financial Awareness • Monitor service performance, volumes, and basic cost drivers for assigned accounts. • Analyze trends and performance issues and recommend corrective actions. • Ensure accurate billing inputs and coordination with Finance and Operations. Cross-Functional Collaboration • Coordinate closely with Operations, Solutions Design, and Finance to ensure service alignment and customer satisfaction. • Support onboarding of new customers or services within existing accounts. • Share feedback and best practices to improve customer success execution. Education & Experience • Bachelor's degree in Business, Supply Chain, Logistics, or a related field (or equivalent experience). • 3-5 years of experience in customer success, account management, logistics operations, or a related commercial support role. • Experience managing customer interactions in a B2B or contract logistics environment preferred. Skills & Attributes • Strong customer relationship and problem-solving skills. • Ability to work independently and manage multiple accounts or priorities. • Solid understanding of service performance metrics and operational drivers. • Professional communication skills with both customers and internal stakeholders. Travel • Up to 10-15% travel as required to support customer engagement. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career
    $56k-79k yearly est. 3d ago
  • Regional Operations Manager

    Courier Express 3.9company rating

    Jacksonville, FL jobs

    Oversees daily operational processes and activities while maintaining financial control Supervises multiple operating units (warehouse / distribution center) with part time and full-time employees. Establishes and maintains performance and productivity standards. Manages and attempts to reduce the costs of the operating unit. Maintains a high level of service with customers that meets the expectations of Courier Express. Creates goals and action plans for each aspect of the operating unit. Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards. Monitors the operations by resolving any issues that arise in the workplace. Provides feedback to management on the status of overall operations. Secondary Job Duties: Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff and temp employees. Education/Experience Preferred: 3 - 5 years of previous managerial experience in the Courier, Freight, Distribution, Warehousing, and/or Transportation fields. Bachelor's Degree preferred Personal Skills Required: Ability to plan and carry out daily agenda with limited supervision, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail, ability to communicate with drivers on a routine basis. Must be willing to travel. Courier Express: Medical, dental, prescription drug and vision plan Company matched 401k Paid holidays and PTO Flexible Spending and Health Savings Accounts Computer Skills Preferred: Microsoft Excel
    $53k-71k yearly est. 3d ago
  • Service Manager

    M&K Truck Centers 4.1company rating

    Romulus, MI jobs

    M&K Truck Centers is an award-winning commercial vehicle dealer group with over 30 years of industry experience. We are proud to have received numerous accolades, including the 2019 Dealer of the Year for Volvo Trucks in North America and the 2019 Central Region Dealer of the Year for Volvo Trucks in North America, along with several previous awards highlighting our excellence in sales and service. Role Overview: As a Service Manager at M&K Truck Centers, you will lead our service teams in delivering exceptional service experiences for our customers. Your role will be pivotal in ensuring our teams meet and exceed customer expectations. Expectations and Responsibilities: Customer Focus: Monitor service trends to implement improvements and collaborate with your team to develop processes that enhance the overall service experience. Team Leadership: Promote growth and development within your team by fostering open communication, problem-solving, and a positive work environment. Mentor future leaders and provide regular coaching and feedback. Operational Excellence: Take ownership of your service center's performance by driving continuous improvement initiatives that enhance team productivity and customer service. Champion safety, efficiency, and quality in all operations. Financial Management: Understand business metrics and lead daily operations to achieve productivity, quality, and revenue goals. Develop a deep knowledge of M&K products, service systems, and procedures to act in the best interest of the company. Essential Qualifications: Leadership Skills: Demonstrated experience in leading teams and managing diverse roles, including overseeing multi-shift operations with 15+ direct reports. Operational Experience: Proven track record in a fast-paced, technology-driven environment with strong customer-facing responsibilities related to field and technical repairs. Bachelor's degree or equivalent professional experience. Strong leadership and team collaboration skills. Must have at least 3 years of management experience Background in Sales is a plus. Ability to manage high-pressure situations with exceptional prioritization and time management Strategic and proactive mindset, with a focus on equipping your team for success Self-aware, flexible, and open-minded approach Analytical thinking combined with hands-on problem-solving abilities Advocacy for both customers and team members What We Offer: Competitive Wages: We offer aggressive pay rates to attract top talent. Bonus/Commission Potential: We value the efforts and energies that result in growth of the organization and reaching our goals. Competitive bonus or commission potential is included in this role. Training & Development: Opportunities to enhance your skills in a supportive environment. Safe Working Conditions: Work in compliance with DOT and governmental regulations. Comprehensive Benefits: Medical, Dental, and Vision insurance, 401(k), ESOP program, paid holidays, and vacation.
    $54k-87k yearly est. 1d ago
  • Operations Manager

    Courier Express 3.9company rating

    Fayetteville, NC jobs

    available $55k-60k Manage and Lead a team on an overnight Sort Operation consisting of several inbound/outbound trucks with an average 5,000 packages per day. Manage and analyze labor cost of the facility to drive profits. Hire and develop people through training and mentoring. Establishes and maintains performance and productivity standards. Maintains a high level of accuracy through all sort functions, scanning, staging and coordination of product both cross docked and staged for routes in the Orlando market. Creates goals and action plans for each aspect of the sort - including productivity reviews, hours management, attendance, and staffing. Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards. Monitors the overnight operation by resolving any issues that arise in the workplace. Provides daily feedback to management on the status of overall operations. Benefits included: 401K Matching, Medical, Dental, Vision, 16 days PTO, Life Insurance, etc. Secondary Job Duties: Develops employees in the culture of Courier Express and provides the tools necessary for them to succeed in their position. Makes managerial decisions concerning staff, including hiring and firing. Impact on Other Positions, Products, & Services: Ensures operations function smoothly at the individual location so that all customer and company service expectations are met. Education/Experience Preferred but not required: 2+ year's previous managerial experience in managing a Sort Operation preferred but not required. Skills Required: Ability to plan and carry out daily agenda with limited supervision, proven ability to multitask, management and leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail. Computer Skills Preferred: Microsoft Office Typing efficiency
    $55k-60k yearly 3d ago
  • Transportation Operations Manager

    All My Sons Moving & Storage 2.8company rating

    Pittsburgh, PA jobs

    All My Sons Moving & Storage is seeking an Operations Manager that has a winning skill set that matches our winning business. All My Sons Moving & Storage has been built on family principles for more than 30 years and has withstood the test of recessions and the pandemic. All My Sons Moving & Storage is the nation's largest, non-franchised, moving company in the nation! As an OM, you will have a critical role in overseeing and managing various aspects of a local market. Utilizing our proprietary operating platform and proven procedures, you will be able to coordinate logistics and manage our local crews. With the help of our systems and “one on one” support, this will ensure that all moves are executed safely, efficiently, and to the highest standards of quality. This is a fast-paced, leadership driven position that allows you to be rewarded for the growth of the business with monthly profit sharing of your branch! If you are a motivated, results-driven individual with a passion for excellence, we want to hear from you today! Apply and join our family at All My Sons Moving & Storage. Responsibilities: · Planning, scheduling, dispatching local crews. · Hiring and retaining top level crews. · Safety, compliance, & DOT. · Growing your online reputation on Google & Facebook (Reputation Management). · Meeting monthly revenue & profit projections. · Controlling operational costs (P&L Management). Our state of the art, proprietary technology allows you to multi-task through these responsibilities seamlessly. Requirements: · Experience leading and managing others. · Ability to become DOT vehicle certified (to drive a 26' box truck, if necessary). · Have a valid Driver License · Willingness to participate in our pre-employment background and drug screening process. · Able to commit to company paid training: (1 week in Dallas, 3 weeks in Atlanta) · Must be able to provide 2 forms of valid ID in accordance with I-9 guidelines and/or DOT regulations. Compensation Structure: · $125,000.00 - $135,000.00+ per year (salary + monthly bonus program - percentage of monthly branch profit) Job Type: Full-time Benefits · 401(k) · Dental insurance · Health insurance · PTO- 10 days year 1, increasing yearly · Vision insurance Schedule · Less than 50 hours a week · Weekends off We are an Equal Opportunity Employer and are a drug-free workplace Job Type: Full-time Pay: $125,000.00 - $135,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 10 hour shift 8 hour shift Weekends as needed Ability to Commute: Pittsburgh, PA 15201 (Required) Ability to Relocate: Pittsburgh, PA 15201: Relocate before starting work (Required) Work Location: In person
    $125k-135k yearly 4d ago
  • Assistant Aviation Operations Manager

    American Flyers 3.5company rating

    Conroe, TX jobs

    Nationally recognized flight school in business for over 80 years seeks Assistant Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
    $42k-65k yearly est. 6d ago
  • Cabin Service Supervisor

    Alliance Ground International, LLC 4.3company rating

    San Diego, CA jobs

    Do you like to keep things clean and organized? Do the small details matter? AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our Supervisor, Service, Retail, Team Member, Cleaning
    $40k-57k yearly est. 7d ago
  • Assistant Aviation Operations Manager

    American Flyers 3.5company rating

    Pompano Beach, FL jobs

    Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
    $41k-61k yearly est. 6d ago
  • Assistant Aviation Operations Manager

    American Flyers 3.5company rating

    Scottsdale, AZ jobs

    Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
    $38k-58k yearly est. 6d ago
  • Assistant Aviation Operations Manager

    American Flyers 3.5company rating

    Addison, TX jobs

    Nationally recognized flight school in business for over 80 years seeks Assistant Aviation Operations Manager. This position is a key role in the success of our company, enabling you to gain experience in all aspects of our flight training operations to eventually prepare you for a school manager opportunity. Our Assistant Operations Manager provides support to our customer service, sales, flight instructors, and maintenance staff in order to ensure the continued success of our students and employees. Qualifications Must possess superior verbal, written, organizational, and problem solving skills. Ability to focus on developing and refining your skills with the support of school leadership in order to gain experience for future growth. Requires applicant to be proactive in all aspects of problem solving with a can do attitude. Flexibility and willingness to relocate as growth opportunity arises required. Aviation experience preferred. Benefits Advancement based upon performance and opportunities for both career and compensation advancement which include earned commissions and bonuses. Group Medical Insurance Program 401K with company contributions & Life Insurance Program. Paid vacations and holidays Training regarding company procedures and education on our flight programs provided. Starting compensation commiserate with experience.
    $42k-64k yearly est. 6d ago
  • Operations Manager

    AIT Worldwide Logistics 4.1company rating

    Chicago, IL jobs

    The Operations Manager (High Value) will oversee our High Value teammates that consist of both procurement teammates and customer service. This role will be responsible for ensuring we are covering shipments, following our SOPs, communicating updates Operations Manager, Operations, Manager, Leadership, Customer Service, Manufacturing, Freight
    $51k-76k yearly est. 1d ago

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