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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Union, NJ | $55,266 | $26.57 |
| 2 | Peabody, MA | $55,126 | $26.50 |
| 3 | Providence, RI | $51,016 | $24.53 |
| 4 | New York, NY | $48,933 | $23.53 |
| 5 | Milford, CT | $47,410 | $22.79 |
| 6 | Anchorage, AK | $45,179 | $21.72 |
| 7 | Walnut Creek, CA | $43,842 | $21.08 |
| 8 | Auburn, WA | $39,311 | $18.90 |
| 9 | Sparks, NV | $37,156 | $17.86 |
| 10 | Phoenix, AZ | $36,835 | $17.71 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $93,003 | $45 | - |
| 2 | Senior Client Service Specialist | $83,795 | $40 | - |
| 3 | Senior Service Specialist | $64,027 | $31 | - |
| 4 | Senior Technical Service Specialist | $63,264 | $30 | - |
| 5 | Service Consultant | $62,409 | $30 | - |
| 6 | Customer Service Senior Associate | $60,280 | $29 | - |
| 7 | Customer Relationship Specialist | $57,295 | $28 | - |
| 8 | Transactional Specialist | $52,883 | $25 | - |
| 9 | Service Officer | $51,902 | $25 | - |
| 10 | Specialist | $51,476 | $25 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Southwest Business Corporation | $62,300 | $30 | 2 |
| 2 | Blue Cross and Blue Shield of Alabama | $61,877 | $30 | - |
| 3 | Settlers Life Insurance | $61,436 | $30 | - |
| 4 | Dental Select | $61,353 | $30 | - |
| 5 | Security Life Insurance Company Of America | $59,700 | $29 | - |
| 6 | Delta Dental of Colorado | $58,401 | $28 | - |
| 7 | Trip Mate | $58,013 | $28 | - |
| 8 | Boston Mutual Life Insurance | $57,121 | $27 | 5 |
| 9 | Regence BlueCross BlueShield of Oregon | $56,492 | $27 | - |
| 10 | Allied Solutions | $55,523 | $27 | 8 |
| 11 | Great West Casualty Company | $51,591 | $25 | 4 |
| 12 | Miller First Insurance | $48,876 | $24 | - |
| 13 | Nation Safe Drivers | $48,816 | $23 | - |
| 14 | State National Companies | $47,556 | $23 | - |
| 15 | McKee Risk Management | $44,459 | $21 | - |
| 16 | Ameritas | $44,074 | $21 | 7 |
| 17 | MacNeill Group | $42,724 | $21 | - |
| 18 | 2-10 | $40,462 | $19 | - |
| 19 | AAA Carolinas | $36,671 | $18 | - |
| 20 | Walter Mortensen Insurance | $35,191 | $17 | - |