AbacusNext jobs in San Diego, CA

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career As an IT Business Analyst, you will be the strategic force transforming our Customer Support operations through AI, focusing on maximizing efficiency and delivering proactive service via our core platforms. Architect Intelligent Case Management: Deliver an AI-powered framework built on SFDC Service Cloud and Omnichannel that optimizes the entire support lifecycle, specializing in intelligent case routing and maximizing case deflection through enhanced customer self-service. Accelerate Operational Responsiveness: Drive significant efficiency improvements and reduce feature time-to-market by embedding AI into core SFDC workflows, maximizing the value of our support technology stack. This is an in office role in our HQ (Santa Clara, CA) Your Impact You will be the functional expert, translating strategic AI goals into actionable requirements and processes, primarily focused on Salesforce Service Cloud. AI-First Support Strategy & Roadmap: Define, champion, and execute a forward-looking roadmap for IT Customer Experience (CX) products, prioritizing AI to create predictive, proactive, and personalized support experiences. SFDC Functional Ownership & Design: Own the complete product functional lifecycle from ideation to delivery, crafting precise requirements for Salesforce Service Cloud features like case routing, case deflection, and self-service portals. KCS, Knowledge & Self-Service Optimization: Lead functional design around Knowledge-Centered Service (KCS) adoption, integrating AI to enhance knowledge health, drive customer self-service, and improve case deflection rates. Customer Journey Mapping & VoC Integration: Utilize advanced analytics and Voice of the Customer (VoC) data to perform customer journey mapping. Manage the feedback loop with engineering to inform design and prioritize permanent root cause fixes. Cross-Functional AI Orchestration: Bridge business needs with R&D, IT Architecture, and engineering. Drive the successful integration of AI models (e.g., for case classification) with core systems, especially Omnichannel routing logic, to deploy intelligent solutions. Predictive Analytics & Proactive Solutions: Leverage machine learning insights from CRM data to identify case trends, proactively prioritizing fixes, and influencing the product backlog to prevent future issues. Define AI Success Metrics & Optimization: Establish and monitor comprehensive success criteria and functional metrics for AI features within the SFDC environment, including model performance, data quality, case deflection rate, and process ROI. Qualifications Your Experience 10+ years of business analysis or product management experience in IT CX, with a demonstrated focus on implementing and optimizing AI-powered solutions. Bachelor's or Master's degree in Computer Science, Business, or a related field with a strong understanding of AI/ML concepts and their application. MBA degree is a plus. Deep expertise in Salesforce Service Cloud and Omnichannel routing and configuration, specifically in optimizing case deflection and customer self-service channels. Proven experience defining requirements for: AI-driven Case Management Systems (SFDC), Omnichannel Optimization, and intelligent Predictive Support Modeling. Robust technical aptitude with a deep understanding of software development lifecycle, cloud-native architectures, and data requirements for machine learning platforms. Exceptional communication and presentation skills, with the ability to articulate complex AI product requirements and functional designs to diverse audiences. Proficiency in Agile/Scrum methodologies, with experience leading refinement sessions and collaborating with engineering teams. Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $126000- $205500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As a Staff Data Engineer and Scientist, you will be an integral member of our Customer Analytics team, responsible for shaping the future of our business operations through robust data infrastructure and advanced analytical solutions. This unique hybrid role combines data engineering and applied AI/ML, requiring an entrepreneurial problem-solver who thrives in tackling ambiguous business problems through their deep understanding of the business as well as deep technical expertise. You will act as both a strategic partner as well as builder, developing deep insights , building, developing and curating new datasets, as well as owning the end to end ML/AI model deployment for key customer success initiatives. You will be constantly challenged by tough engineering and design tasks, working in a fast-paced setting to deliver high-quality, impactful work. This is an in office role 3 days/week in our HQ, Santa Clara, CA Your Impact In this versatile role, you will drive impact across both data engineering and data science domains: Data Engineering Foundations Design & Development: Design and implement scalable data architectures and datasets that support the organization's evolving data needs, providing the technical foundations for our analytics team and business users. Data Engineering: Support and implement large datasets in batch/real-time analytical solutions leveraging data transformation technologies. Data Security & Scalability: Enable robust data-level security features and build scalable solutions to support dynamic cloud environments, including financial considerations. Process Improvement: Perform code reviews with peers and make recommendations on how to improve our end-to-end development processes. AI/ML Innovation & Business Impact Develop & Deploy Classical ML Models: Own the end-to-end lifecycle of machine learning projects. You'll build and productionize sophisticated models for critical business areas such as marketing attribution, customer churn prediction, case escalation and other relevant use-cases to post-sales. Optimize AI Agentic Systems: Play a key role in our generative AI initiatives. You will be responsible for characterizing, evaluating, and fine-tuning AI agents-such as conversational systems that allow users to query massive datasets using natural language-to improve their accuracy, efficiency, and reliability. Partner with Business Stakeholders: Act as an internal consultant to our Go-to-Market (GTM), Global Customer Services (GCS) and Product and Finance teams. You'll translate business challenges into data science use-cases, identify opportunities for AI-driven solutions, and present your findings in a clear, actionable manner. Own the Full Data Science Lifecycle: Your responsibilities will cover the entire project workflow, working with the business to understand the problem, charting a path to solve the problem, feature engineering, model selection and training, robust evaluation, deployment, and, in partnership with the data platform team, ongoing monitoring for performance degradation. Qualifications Your Experience 7 plus years experience building and maintain data pipeline both for reporting, analysis and feature engineering. Experience building and optimizing clean, well-structured analytical datasets for business and data science use cases. This includes Implementing and supporting Big Data solutions for both batch (scheduled) and real-time (streaming) analytics. Prior experience working extensively within dynamic cloud environments, specifically Google Cloud Services (GCS) BigQuery and Vertex AI. Prior experience developing dashboards in Tableau/Looker or similar data viz platform. Nice to have: Experience implementing and managing data-level security features to ensure data is protected and access is properly controlled. Expert-level programming skills in Python and familiarity with core data science and machine learning libraries (e.g., Scikit-learn, Pandas, PyTorch/TensorFlow, XGBoost). A solid command of SQL for complex querying and data manipulation. Proven ability to work autonomously, navigate ambiguity, and drive projects from concept to completion. Preferred Qualifications Prior working experience in Customer Analytics space and customer experience use-cases, e.g. Escalation, Risk predictors, Renewals and efficiency of project delivery in Professional Services space. Direct experience with generative AI, including hands-on work with LLMs and frameworks like LangChain, LlamaIndex, or the Hugging Face ecosystem. Experience in evaluating and optimizing the performance of AI systems or agents. Demonstrated expertise in specialized modeling domains such as causal inference, time-series analysis. An MS or PhD in a quantitative field like Computer Science, AI, Statistics, or equivalent practical experience or equivalent military experience. Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $143000- $231000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Senior UX Designer Sunnyvale, CA - Senior UX Designer with significant experience in leading design production initiatives. - Lead UX research, including user interviews, usability testing, and data-driven design decisions. - Develop wireframes, prototypes, and high-fidelity UI designs that align with user needs and business objectives. - Optimize information architecture and interaction design for seamless digital experiences. - Advocate for accessibility and inclusivity in design. - Collaborate with developers to ensure design feasibility and smooth implementation. - Have excellent production skills. Experience with Sketch 2025 and up is an absolute MUST. (In order of importance they must showcase proficiency in Keynote, Photoshop and other industry relevant design software.) - Have excellent eye for good typography and its applications in design strategy - Have solid experience with drafting communication strategy, messaging tone & voice, art direction of marketing campaigns. (Candidate will be working on the launch of a high-stakes B2B Pay property) - Have solid experience with design systems and Sketch component libraries-they will be working on adding Sketch components to an internal Sketch library) - Be able to take rein of a design brief and take it from initial draft stages to the final presentation without much handholding - Past experience working on external-facing properties (or Marcom properties) is a huge bonus. Creative Direction & Leadership - Excellent communication skills-they are expected to present to business stakeholders, leadership tranches and sometimes to the C-suite - Define and maintain a consistent brand identity across all digital platforms. - Provide creative direction for design teams, ensuring cohesive visual storytelling and UX execution. - Manage and mentor designers, fostering a culture of innovation and excellence. - Oversee the creation of marketing assets, product UI, and content to align with the brand's vision. Strategy & Collaboration Work closely with product managers, engineers, and stakeholders to align design strategies with business goals. Translate complex problems into elegant, user-friendly solutions. Stay updated with the latest UX/UI trends, design tools, and emerging technologies. Present design concepts and strategies to executives and key stakeholders.

We're a fast-moving Series A startup on a mission and we're looking for a Compiler Engineer who can turn cutting-edge ideas into blazing-fast reality. If you live and breathe compilers, know your way around low-level codegen, and love squeezing every last drop of performance from hardware, this is your moment. What You'll Bring 4+ years crafting compilers, with deep mastery of algorithms and data structures Hands-on expertise in low-level code generation, object file manipulation, and target-specific optimizations Serious C/C++ chops Clear communicator, strong doc writer, detail-driven, and always team-first Bonus Points MS/PhD in CS/CE/EE Familiarity with instruction selection, register allocation, dominance, def-use, calling conventions, linking & relocations LLVM experience Loop optimization wizardry (vectorization, unrolling, fusion, parallelization) Why Us? You won't be a cog. You'll be a cornerstone. Own major pieces of the toolchain, shape architecture decisions, and ship tech that pushes the boundaries of what's possible. If you want to build boldly, optimize ruthlessly, and leave your fingerprints on the future, we want to meet you.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description We're looking for a skilled Workday Solutions Engineer, People Technology to join our growing team. In this hands-on role, you'll be instrumental in optimizing, configuring, and maintaining our People technology systems, with a primary focus on Workday. You'll play a key part in designing solutions that leverage AI and automation to simplify and streamline administrative processes across our global organization. This is an opportunity to directly impact the future of People technology by driving critical automation initiatives, enhancing core processes through expert Workday configuration, and providing technical guidance to support our People team and the wider organization. This is an in-office role based at our HQ in Santa Clara, CA. Your Impact Workday Configuration & Solution Design: Drive the hands-on configuration, enhancement, and optimization of our Workday ecosystem, with a strong emphasis on Workday HCM (Core HCM), Workday Recruiting, Workday Dashboards, and Workday Time Off/Absence Management. This includes gathering detailed requirements, designing technical solutions, configuring the system, supporting testing, and assisting with implementation Workday Technical Enablement: Utilize Workday Extend to enable AI-integrated solutions with custom external tools and agentic platforms. AI, Automation & Innovation: Champion an AI-first mindset to reimagine HR technology solutions, bringing transformative and disruptive innovation that challenges the status quo and deliver next-generation employee experiences Data & Analytics: Support the development and maintenance of key metrics and operational dashboards in Workday and Tableau to provide critical insights Customer-Centric Operations Support: Provide excellent, timely customer support to our broader People team, acting as a trusted consultant to solve complex business problems related to People technology. You'll proactively identify opportunities for automation and simplification within existing processes and propose innovative solutions People Operations Enablement: Partner closely with People Operations teams to design technology that supports their evolving delivery model and be responsive to changing technology to better deliver service. You'll also help drive AI and automation adoption, improve technical acumen, and enable these teams to significantly improve efficiency and effectiveness Qualifications Your Experience 5+ years of progressive experience in HR Operations, HRIS, or a related People Technology field, with extensive hands-on Workday configuration experience in a global environment Demonstrated expertise in Workday HCM (Core HCM), Workday Recruiting, Workday Dashboards, and Workday Time Off/Absence Management Expertise in JavaScript, HTML, and CSS core technologies for front-end Workday Extend user interface design and the client-side logic; XML, XSLT, and Workday Studio skill to build third-party system connections, SOAP APIs, or other scripted interactions. Strong technical acumen with the ability to build complex analyses, models, and automations using tools like Google Sheets or Excel Experience with AI and automation, including writing effective prompts for generative AI systems (e.g., Google GEM, ChatGPT, Glean). Experience with Robotic Process Automation (RPA) tools is a significant plus Excellent communication and collaboration skills, with the ability to partner effectively with diverse stakeholders A mindset of applied disruption, with the curiosity to challenge the status quo and a passion for improving and automating processes with modern technology Strong analytical and problem-solving abilities; adept at identifying root causes, critically reviewing data, and implementing practical, scalable solutions A results-oriented approach, with a history of pushing yourself and others to achieve challenging goals and deliver on commitments in a fast-paced environment Exceptional attention to detail with an unwavering commitment to data integrity and quality. Ability to produce clear, concise, and detailed technical requirements documentation Additional Information Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $106000/YR - $172500/YR The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Rails is seeking an Ecommerce Coordinator to add to its growing Ecommerce Team. Responsibilities: Own implementation and testing of site content - ensuring it is correctly prioritized, proofed, tested and refreshed to create an elevated, best-in-class experience and is an accurate reflection of Brand strategy Manage and implement Shopify themes including content, as well as product creation, content and page management and reporting tasks Responsible for daily site review to deliver elevated, best-in-class experience; ensure site is accurate reflection of Brand strategy Own Site navigation - make recommendations for changes that blend customer behaviors with seasonal goals and best practices for the customer journey Trouble-shoot / QA ecommerce site(s) Analysis of current ecommerce metrics and KPIs Assist with A/B testing set-up and reporting, competitive landscape reporting, and compiling results/trends in site performance Collaborate with cross functional teams on product priorities, marketing assets, product knowledge, troubleshooting and other requests Coordinate with E-comm Warehouse Team for any troubleshooting and timely shipping of orders Translate marketing initiatives into compelling on site experiences Assist with online merchandising strategies including product creation, optimization and maintenance, copywriting, edits, and photo coordination and daily merchandising with the goal of optimizing the customer experience to increase sales, improve conversion rates, and decrease return rates Analyze site and product performance to provide actionable insights Additional responsibilities as required Requirements: Bachelor's degree with 2-3 years of relevant experience in an Ecommerce or omni capacity Experience with Shopify, Matrixify, Netsuite, Klaviyo, Loop Returns, Bazaarvoice, and Nosto is preferred High proficiency in Excel Strong organizational and analytical skills with a high attention to detail Effective written and oral communication skills Collaborative by nature; ability to build and maintain strong relationships with cross-functional partners Inquisitive and interested in growing overall digital knowledge Ability to efficiently prioritize a demanding workload and adapt to changing priorities and responsibilities Customer centric with a consistent positive attitude Can maintain an onsite presence at our Los Angeles office 4 days out of the week Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

This role partners closely with the executive team (COO, CEO, Finance, Compliance, Clinical Operations), all hiring managers, People Operations, Payroll, and cross-functional business leaders. Frequent collaboration with legal counsel, IT (for HRIS/payroll), and external vendors (recruiting, benefits, labor law advisors) is required. Responsibilities Lead the full spectrum of People Operations for a remote/hybrid, multi-state workforce in a highly regulated, startup environment. Design and implement strategic HR initiatives supporting HHN's mission, growth, and operational goals. Own talent acquisition, onboarding, employee engagement, and retention strategies for clinical and non-clinical staff. Own payroll operations, labor cost reporting, compensation, benefits, and compliance with state/federal wage & hour law. Build, update, and enforce HR/People Ops policies and procedures; ensure HR documentation is always audit-ready. Ensure continuous compliance with all federal, state, and local employment laws-especially California, DOL, and healthcare-specific requirements. Lead employee relations, investigations, conflict resolution, and performance management. Build scalable learning, training, onboarding, and leadership development programs-sometimes from scratch. Drive HR technology adoption (ADP, HRIS, Google Suite, etc.), process automation, and analytics. Champion DEIB (diversity, equity, inclusion, belonging), culture-building, and employee wellness within a start-up culture. Support organizational design, workforce planning, and future-state operating models as HHN grows. Mentor and develop a high-performing HR/People Ops team. Foster a culture of feedback, accountability, adaptability, and innovation. Serve as a key project leader for cross-functional initiatives impacting employee experience and compliance. Skills Required Advanced proficiency in HRIS/payroll platforms (ADP, Workday, or similar), Google Suite, and Microsoft Office. Strong operational/process improvement skills; able to build new systems where needed. Experience with data analytics, labor cost tracking, and audit preparation. Demonstrated ability to manage HR projects, prioritize, and execute in a fast-paced environment. Excellent written and verbal communication; able to lead, coach, and influence at all levels. High level of discretion and judgment in handling sensitive and confidential issues. Proactive problem-solving with the ability to adapt to ambiguity, shifting priorities, and rapid growth. Strong systems orientation-familiarity with HR/People Ops tools and platforms, including ADP, WorkDay, Google Suite and similar payroll systems. Competencies Leadership: Inspires, motivates, and develops others. Provides clear vision and direction for the People Operations function, earning the trust of staff, peers, and executives. Demonstrates resilience and confidence in the face of ambiguity and rapid change. Management: Plans, organizes, and manages multiple priorities, projects, and deadlines in a fast-paced environment. Holds self and others accountable for high-quality results. Problem Solving: Anticipates and identifies problems quickly; analyzes root causes; and develops pragmatic, compliant, and sustainable solutions, even in situations with limited resources or information. Collaboration: Works cross-functionally, building effective partnerships with clinical, operations, finance, and external stakeholders. Fosters an inclusive and positive work environment, valuing diverse perspectives and teamwork. Operational Effectiveness: Streamlines, builds, and refines HR processes and programs to maximize efficiency, accuracy, and compliance. Balances strategic priorities with hands-on, tactical execution. Decision Making: Exercises sound judgment, especially when dealing with confidential or sensitive matters. Able to make timely, data-informed decisions that align with business objectives and organizational values. Interpersonal Effectiveness: Communicates clearly and empathetically, both in writing and verbally, with employees at all levels. Navigates difficult conversations with tact and integrity. Demonstrates emotional intelligence and a people-first approach. Strategic Agility: Looks beyond day-to-day tasks to anticipate future HR and organizational needs. Adjusts HR strategies and tactics to support evolving business goals, regulatory requirements, and growth opportunities. Startup/Builder Mentality: Thrives in an early-stage, fast-growth, and sometimes ambiguous environment. Resourceful, creative, and willing to “roll up sleeves” to build new systems and processes from scratch. Embraces change, continuous improvement, and a spirit of experimentation. Job Requirements Education: Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred. Experience: 8+ years of progressive HR leadership, with at least 5 years in a senior leadership role (preferably in healthcare, healthtech, or a highly regulated industry).Startup experience preferred. Proven experience leading payroll, HR compliance, and labor cost functionality. Ability to travel as needed (10-20%). Certification(s): SPHR, SHRM-SCP, or equivalent preferred.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career As an Executive Support Administrator, you will be a vital member of our Executive Support Team, providing top-tier technical troubleshooting and resolution for all computer, hardware, and software issues for our executive staff, both local and remote. Your exceptional multitasking abilities and expert communication skills will be critical in managing and resolving all tickets and projects, all while maintaining the positive, professional, and customer-centric mindset you're known for. Your Impact Deliver "white glove" technical support across a wide range of areas, including user account setup and maintenance, system patching, antivirus, system imaging, break/fix for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and general IT hardware/software. Adhere to Standard Operating Procedure (SOP) documentation and expertly escalate issues to higher-level staff when appropriate. Efficiently manage your individual workflow and maintain a current ticket queue using our IT ticketing system. Provide comprehensive mobile support for both iOS and Android devices. Cultivate and maintain productive, professional relationships with our user base, especially our VIPs. Offer critical IT support for large company meetings, including full audio-visual operational functions and support. Participate in an on-call rotation to address escalated requests outside of standard business hours. Lead impactful projects that enhance the technical capabilities of our executives and their support staff. Qualifications Your Experience 5+ years of experience providing executive support in large companies with a Bachelor's degree in relevant fields. A strong service-oriented mentality is essential, coupled with excellent communication and interpersonal skills. Ability and willingness to learn and cross-train with other IT staff members are required. Recent hands-on technical experience with: Windows and mac OS operating systems. Microsoft Office Suite (including Office 365/Exchange) and Google Workspace (G-Suite). Microsoft Active Directory for user and group management. System imaging, VPN, and fundamental networking concepts, including 802.11x Wi-Fi. PC and Apple hardware troubleshooting. Mobile device support (iOS and Android). Demonstrated proficiency with real-time collaboration tools such as Zoom, Google Meet, Microsoft Teams, Slack, and similar chat platforms. Solid understanding of networking technologies and the OSI model. Current experience with remote access and remote-control tools (e.g., MS Remote Desktop) to effectively support remote employees. Proven experience supporting large company meetings and working with AV equipment. Familiarity with IT service management platforms like ServiceNow, and deployment/management tools such as Microsoft Deployment Toolkit, JAMF, SCCM, AirWatch, and identity management solutions like Okta. Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $91000 - $146500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Dice's customer, a technology solutions provider, is currently looking to hire a Product Marketing & Communications Manager for a 6-month contract opportunity. This position offers a flexible hybrid work schedule and can be performed primarily remotely with occasional visits to the office in Irvine, CA on an as-needed basis for events and customer interfacing. Title: Product Marketing & Communications Manager Location: Irvine, CA (Hybrid / Primarily Remote) Overview: The Product Marketing & Communications Manager for Transformation Programs will be part of a growing team that's driving impactful change and transformation through innovative marketing and communication strategies. We are seeking a creative and highly energized Product Marketing/Marketing & Communications Manager who will be focused on driving clarity and engagement on key enterprise transformation initiatives. Qualifications: 7-10+ years in marketing and communications. Experiential marketing and proven project or product management skills in a large corporate environment a must. Must be able to get hands-on and produce content and events as well as manage a team of creatives to do the same. Background in marketing and communications, GTM strategy development, activation campaign planning and execution Excellent interpersonal and communication style, with proven active listening and critical thinking ability Outstanding learning agility, with ability to pick up new concepts in a fast-paced environment Ability to translate and apply product marketing and go-to-market know how into internal business transformation and change activation objectives Tech savvy, with some exposure with large scale digital transformation efforts preferred. Experience in the financial services industry a plus Responsibilities: Marketing & Communications Management Leverage storytelling skills to discover, identify and develop compelling narratives and content to inspire and motivate employees. Draft and edit a wide range of communication materials tailored for internal stakeholders, including articles, executive communications, and digital content. Act as editor-in-chief to source and manage content and events pipeline. Support and enhance content production and approval processes to ensure effective management and timely deployment. Experiential Marketing & Event Design, Planning & Execution: Design, plan and execute a variety of internal events ranging from town halls and symposiums to immersive learning exercises, such as hackathons, katas and dojos. Campaign and Project Management: Lead coordination efforts for internal marketing campaigns and/or delivery projects to support communication strategies. This includes managing timelines, resources, and stakeholder expectations to ensure successful execution. Build relationships with key internal stakeholders to understand pain points, change impacts and needs. Segment employees and stakeholders based on roles, functions and motivation to tailor communications and engagement strategies. Develop customer engagement and enablement GTM strategies and campaign plans. Identify and document moments that matter as part of a customer change journeys. Collaborate with cross-functional teams, to ensure consistency in messaging and alignment of communication strategies with broader organizational objectives. Monitoring and Measuring Progress: Monitor stakeholder sentiment and engagement to identify opportunities and proactively address issues related to internal change initiatives. Facilitate feedback loops and gather insights to inform marketing, communications and engagement strategies. Take a data driven approach to continuously track the progress of the transformation and make necessary adjustments based on feedback and other data. About the Company: A technology solutions provider based in Chicago, IL, which is dedicated to empowering the fintech, healthcare and education industry with cutting-edge technology solutions to optimize costs and cloud infrastructure. As a leading provider of Automation Consultancy, Managed Cloud Services, and Integrations, we bring expertise and innovation to every project. Why this Opportunity? Incumbent team members testify: “Working in this team has been a transformative experience, allowing me to grow both professionally and personally” “I love this team! Respectful environment, supportive leaders. One of the best gigs I've had in years” “What we're doing here isn't just innovative… it's also very, very fun!” This role offers a unique chance to grow your career in a dynamic environment, with potential for contract-to-hire after six months for the right candidate. Our customer values diverse perspectives and experiences. If you have a background in marketing and communications, GTM strategy development, activation campaign planning and execution, we encourage you to apply.

We're a Series A and we need a systems-savvy engineer who can architect, optimize, and turbocharge our multi-target runtime from day one. If concurrent programming is your playground, C++14 is your native language, and you think in cache lines, pipelines, and memory hierarchies, this role puts you at the heart of the action. What You'll Do Design, build, and continually improve our multi-target runtime Apply cutting-edge parallelization + partitioning techniques to generate and exploit highly optimized kernels Rapidly prototype ideas and validate them with real data What You Bring Deep expertise in asynchronous + concurrent programming 4+ years of modern C/C++ Strong grasp of hardware architecture (scalar vs vector, memory hierarchies, etc.) Knowledge of OS kernel or hypervisor development Bonus Points CUDA/ROCm library experience GPU programming background HPC experience MS/PhD in CS or equivalent Familiarity with PyTorch, JAX, Triton Experience wrangling large compute clusters Why You'll Love It You'll own critical, performance-sensitive systems that sit at the core of our stack; shaping how next-gen ML models run across diverse hardware. High impact, deep tech, zero bureaucracy. If you want to engineer at the limits of performance and help build a runtime that changes the game let's talk!

Dice's customer, a technology solutions provider, is currently looking to hire a Product Marketing Specialist for a 6-month contract opportunity. This position offers a flexible hybrid work schedule and can be performed primarily remotely with occasional visits to the office in Los Angeles, CA on an as-needed basis for events and customer interfacing. Title: Product Marketing Specialist Location: Los Angeles, CA (Hybrid / Primarily Remote) Overview: The Product Marketing Specialist will be responsible for developing and executing strategies for product marketing, with a focus on transforming our data operations and operating model. This role blends a strong background in CMS, web design, blogging, and copywriting to lead the transformation of our data operations and operating model. This role is pivotal in shaping how we communicate to various niche audiences through compelling storytelling and strategic content delivery. You'll be responsible for crafting and executing product marketing strategies that blend narrative development, digital content management, and precise product positioning. Your work will center around building a centralized content hub and content marketing campaigns. Success in this role requires: Empathy for the end user and a sharp editorial instinct. Expertise in data governance or technology infrastructure, with the ability to translate complex concepts into accessible, engaging content. Hands-on experience managing digital platforms including blogs, websites, and SharePoint. Mastery of UX principles, content funnels, and CMS ecosystems, ensuring seamless user journeys and optimized engagement. Responsibilities: Develop and execute comprehensive targeted marketing strategies for internal and niche audience groups, ensuring messaging is tailored, for data operations transformation. Conduct market research and data analysis to inform marketing and product positioning; leverage insights from employee feedback, behavioral data, and anecdotal insights from relationship building to refine strategies and maximize engagement. Oversee product messaging, content creation, and marketing collateral; manage and maintain internal communication platforms, including blogs, websites, newsletters, and SharePoint, ensuring content is relevant, timely, and aligned with business objectives. Translate complex technical concepts into clear, compelling narratives for diverse internal audiences. Collaborate with cross-functional teams including product and engineering, and other marketing specialties to align product messaging with market needs. Support product launches and go-to-market strategies with a focus on driving customer adoption and growth. Leverage data analytics to track and measure the success of marketing campaigns and product performance. Qualifications: Proven ability to influence and transform human behavior through targeted messaging, storytelling, and strategic campaigns. Experience driving change and adoption of new products, tools, processes, or cultural shifts through empathetic, audience-centered marketing. Demonstrated success in using internal blogs, websites, and SharePoint as platforms to spark engagement, build community, and sustain momentum for change. Experience with Data Governance frameworks, data management. Experience in IT infrastructure, data or finance is a plus. Previous experience in SaaS-based solutions marketing or product management is a must. Strong communication, project management, and stakeholder engagement skills. Ability to manage complex product marketing initiatives, ensuring alignment with business goals and driving successful market positioning. Preferred Qualifications: A Bachelor's degree in Marketing, Communications, Psychology, Business, Computer Science, Information Technology, or a related field. About the Company: A technology solutions provider based in Chicago, IL, which is dedicated to empowering the fintech, healthcare and education industry with cutting-edge technology solutions to optimize costs and cloud infrastructure. As a leading provider of Automation Consultancy, Managed Cloud Services, and Integrations, we bring expertise and innovation to every project.

Since 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. “NOTE: If selected for this position, you are required to perform ALL work onsite, based on the client's specified hybrid work schedule (currently onsite 3 days a week: Tuesday, Wednesday and Thursday).” Engineering Project Manager Culver City, CA 12 months + possible ext Job details: We are seeking a highly motivated and experienced Engineering Project Manager to join our dynamic team. Responsibilities: Technical Liaison: Serve as the primary point of contact between business, product, and engineering teams. Understand and interpret business requirements, translate them into actionable engineering tasks, and communicate technical details, options, and limitations back to product and business stakeholders in a clear and concise manner. Project Management: Independently manage complex, cross-functional engineering projects with tight deadlines, ensuring projects are delivered on time, within budget, and to the required quality standards. Communication & Collaboration: Facilitate effective communication and collaboration between cross-functional teams, including product management, engineering, QA, and operations. Risk Management: Identify, assess, and mitigate potential risks and issues that could impact project timelines or deliverables. Resource Management: Work with technical leads to ensure appropriate resource allocation for projects. Documentation: Maintain accurate and up-to-date project documentation, including project plans, status reports, and meeting minutes. Stakeholder Management: Effectively manage stakeholder expectations and communicate project status updates on a regular basis. Time Zone Management: Effectively manage and coordinate with engineering teams located in different time zones, ensuring efficient workflow and communication. Decision Making: Help the teams make informed decisions based on technical understanding, business priorities, and project requirements. SDLC Process Improvement: Help define, implement, and continuously improve our SDLC processes, ensuring efficiency, transparency, and Collaboration.

Kano Consultants provides consulting services to the electric power industry. We provide engineering assessments, design, construction/maintenance support, and data analytics for departments that include power generation, substation, transmission, and distribution. We are looking to hire a proactive Entry-Level Help Desk Associate to join our team! This is ideal for candidates finishing an undergraduate degree or recent undergraduates looking to gain experience. Title: Entry-Level Help Desk Associate Location: 75% remote 25% Pleasanton California Employment Type: Part-time/ Independent Contractor to start with the potential to be full time. Primary Responsibilities Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat. Diagnose and troubleshoot hardware, software, and network issues. Document and log all support interactions in the ticketing system. Assist in setting up and maintaining workstations, laptops, and other equipment. Stay updated on company systems, policies and procedures. Position Requirements Bachelor's degree in computer science, IT, or related field is desired but not required Strong knowledge of IT security principles and best practices Excellent verbal and written communication skills Excellent problem-solving skills and attention to detail Ability to troubleshoot common technical problems. Self-learner and ability to work in an agile and cross-functional environment Strong interpersonal skills with the ability to positively work with others. Eagerness to learn and adapt to new technologies How to Apply: *Upload updated Resume * Fill out our Screening Questionnaire Form through the link below: *********************************** PLEASE NOTE: Failure to complete the screening questionnaire will not be considered.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career We are seeking an experienced Director, PMO to lead program management for complex, cross-functional initiatives and M&A integration and large-scale enterprise transformations across G&A functions (Finance, HR, Legal). This leader will oversee the IT Program Management Office (PMO), driving strategy execution, governance, and delivery excellence for programs that are critical to scaling the enterprise. The ideal candidate brings deep experience in managing high-impact IT programs in global organizations, proven success leading technology workstreams in M&A, and the ability to partner closely with business and IT executives to ensure strategic outcomes are achieved. Your Impact IT PMO Leadership & Governance Establish and lead the IT PMO with best-in-class governance, methodology, and reporting. Define program standards, processes, and tools for planning, execution, and benefits tracking. Provide transparency and executive-level updates on portfolio health, risks, and decisions. M&A Integration Leadership Serve as program leader for IT and Quote-to-Cash workstreams during acquisitions. Drive pre-close readiness, Day 1 execution, and post-close integration to target-state systems and processes. Ensure business continuity while delivering synergies in ERP, HRMS, CRM, Collaboration, Security, and Infrastructure. Enterprise Transformation Lead IT delivery of large-scale G&A programs, such as ERP upgrades, HRMS implementations, financial close automation, and productivity tool rollouts. Partner with Finance, HR, Legal, and other G&A leaders to align technology initiatives with business priorities. Drive process standardization, automation, and adoption of cloud-based platforms (e.g., SAP, Workday, ServiceNow). Stakeholder & Change Management Act as a trusted advisor to CxO and business stakeholders on transformation priorities. Build strong partnerships across IT, business functions, and external partners to deliver joint outcomes. Lead organizational change management to ensure successful adoption of new tools and processes. Talent & Team Leadership Lead, mentor, and develop a team of program/project managers. Create a culture of accountability, collaboration, and continuous improvement. Innovation & Automation with AI Identify, champion, and operationalize opportunities to leverage Generative AI (GenAI) and advanced automation across G&A functions (Finance, HR, Legal) to improve efficiency, reporting accuracy, and decision support. Direct the integration of AI-enabled tools into the PMO methodology, specifically for accelerating roadmap planning, requirements gathering, and post-merger synergy tracking. Qualifications Your Experience Solid 15+ years in IT, with at least 10 years of experience running a PMO and leading expansive, cross-functional program leadership with Bachelors/Masters in relevant fields. Demonstrated experience managing portfolio-level work across multiple business functions such as Finance, HR, and Legal, and large M&A integration. Proven experience in M&A integrations, particularly within code-to-cache processes. Strong technical skills and a proven track record of applying or enabling advanced technologies like Generative AI (GenAI) in an enterprise setting. Exemplary collaborative ethos and an imperative cross-functional role. Meticulous attention to detail. Proactive in strategizing and managing risks. Experience aligning with engineering and diverse teams in a tech-intensive environment. Agile/Scrum team experience. Must be Local to SF bayarea to be onsite. Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: Yes

A global enterprise is embarking on a multi-year international S/4HANA implementation and is building a dedicated internal team to drive its cloud transformation. We are hiring a SAP BTP Solution Architect to take a strategic and hands-on leadership role across the full programme. This is a long-term permanent position for someone who wants to influence architecture, establish standards, and shape how BTP is adopted across an entire organisation, not just one project. You must be able to be in the office in Corona, CA for 3 days per week. Relocation assistance is provided if you are open to it. The Role You will lead the design and delivery of scalable, secure, and high-performance solutions on the SAP Business Technology Platform, working across Integration Suite, Extension Suite, CAP, UI5/Fiori, HANA Cloud, automation, and analytics. Alongside hands-on technical leadership, you will establish and run the organisation's BTP Centre of Excellence, defining governance, best practices, and development standards for teams across multiple regions. Expect deep involvement in solution design, PoCs, cross-functional collaboration, and guiding both technical and business stakeholders through the cloud transformation journey. Key Responsibilities Architect end-to-end SAP BTP solutions supporting a global S/4HANA rollout. Lead the BTP roadmap, standards, and adoption strategy. Establish and manage a BTP CoE, including governance, best practices, and reusable assets. Provide hands-on expertise across CAP, UI5/Fiori, OData, HANA Cloud, and Integration Suite. Conduct technical assessments, design reviews, and proof-of-concepts. Partner with business, SAP functional teams, and senior leadership to align architecture with business goals. Ensure compliance, performance, and cost optimisation across all BTP services. What You Bring 15+ years in SAP architecture, including significant BTP experience. Strong capabilities in CAP, UI5/Fiori, OData services, and HANA Cloud. Solid understanding of Integration Suite, API Management, and event-driven architectures. Experience building governance frameworks and leading internal capability. Ability to balance strategic architectural thinking with hands-on development when needed. Strong communication and stakeholder management skills. Why This Role? Multi-year global S/4 programme with large scope and impact. True architectural ownership - not a narrow project role. Build and lead the BTP capability from the ground up. Permanent position offering stability, influence, and long-term progression. Work with modern SAP technologies including AI Core, automation services, and cloud-native development.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career You will join a dynamic and fast-paced team of seasoned fellow engineers designing and developing multi-tiered applications in a rapidly growing company. As a Principal AI Engineer, you will leverage your extensive experience to act as the trailblazer, helping us build and innovate enterprise-grade full-stack systems with a specific focus on Generative AI transformation. We are looking for a highly hands-on, extremely technical leader to architect the next generation of our internal and external business applications. You will move beyond traditional software engineering to design intelligent, agentic workflows that revolutionize our Go-To-Market (GTM) processes. Your Impact Lead the architecture and implementation of a Proxy-First "AI Gateway" intermediary layer to ensure seamless LLM vendor independence. Design and build a unified API endpoint to abstract LLM complexities and provide centralized control for access and security. Implement comprehensive GenAI observability pipelines to track trace-level data, prompt inputs/outputs, and model latency. Create architecture to optimize performance and expense by intelligently routing simpler queries to cost-effective models. Integrate observability data into the development cycle to identify real-time bottlenecks, high-latency chains, and model drift. Institute and promote innovative thinking by incorporating Agentic AI, designing sophisticated Multi-Agent Systems and Agent-to-Agent (A2A) workflows. Apply GenAI to complex Go-To-Market (GTM) business logic, automating critical workflows like customer support and entitlement platforms. Pioneer "LLM as a Judge" testing methodologies to automate quality assurance of system outputs (correctness, tone, and helpfulness). Build robust guardrails to filter inputs and outputs, preventing PII exposure, offensive content, and prompt injection attacks. Develop detection mechanisms, including keyword filtering, behavioral analysis, and adversarial training, to protect model instructions from manipulation. Qualifications Your Experience 10+ years of overall IT system architecture, design, development, and deployment experience. Proven track record leading technical teams in Agile/Scrum environments for large-scale implementations with aggressive timelines. Experience partnering with business stakeholders to design workflows for Go-To-Market (GTM), sales, or support operations. Bachelor's degree or equivalent in Computer Science or a related field. Strong verbal and written communication skills with the ability to explain complex AI concepts to senior leadership. Extensive knowledge in building modern applications using Large Language Models (LLMs) such as Llama 3, GPT-4, and Anthropic. Deep experience building and maintaining highly observable GenAI systems, including proficiency with tracing and evaluation tools (e.g., LangSmith, Arize, HoneyHive, or custom OpenTelemetry). Deep experience with Multi-Agent systems, Agent-to-Agent (A2A) communication, and orchestration frameworks. Experience establishing "Golden Datasets" for ground truth testing and performing comparative analysis across different models. Expert-level proficiency in Python; familiarity with Java or Node.js for enterprise integration is a plus. Additional Information The Team Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $167000 - $270500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Job Title: IT Services - Client Account Manager Industry: Managed Services Provider ) Salary Range: $108,000 - $112,000 The Client Services Manager focuses on the operational efficiency and technical excellence of service delivery, ensuring it is consistent, reliable, and cost-effective. In addition, this position focuses on helping customers achieve their goals and derive maximum value from a product or service to ensure long-term retention. Responsibilities: · Monitoring and managing day-to-day operations, project teams, and budgets · Build relationships understanding customer goals, and show customers how to use services to meet those goals · Strive to meet the service level agreements in place, and ensure the customer receives the service as promised · Strive to retain customers and expand revenue with each customer · Improve processes based on performance data and customer feedback · Anticipate customer needs and offer strategic guidance before issues arise Requirements: Experience in the following IT services:IT Helpdesk Service · Desktop and End-user Computing Technical Support · Network Monitoring & Management - e.g., SonicWall, Zscaler · M365 Services - Email, Teams, SharePoint, etc. · Server Management - on-premise - e.g., VMWare, and cloud - e.g., AWS and Azure infrastructure · Security Services - e.g., Endpoint Production (via CrowdStrike), End-User Awareness Training (via KnowBe4), MFA (via Duo), SOC/XDR/SEIM/SOAR (e.g., leveraging Arctic Wolk, QRadar, or Sentinel · Business Intelligence Services - e.g., using Power BI · App Development Services - either custom or with low-code platforms such as Kintone and Quickbase · System Integration Services - e.g., using Boomi and other iPaaS/ETL tools. · Ability to produce statements of work · Ability to create client proposals · Excellent oral and written communication skills · Ability to interact well with all levels of management and staff · Ability to be proactive and reactive depending on the situation at hand · Three or more years of experience in this field is required · College degree or equivalent experience is required Who we are Calance is a global IT Services firm specializing in end-to-end solutions for Development, Robotic Process Automation (RPA), Business Intelligence and Data Science, DevOps enablement, Managed Services, Security, Construction Management Software Integration and IT Staffing. Headquartered in Southern California with offices across US and India, our team has made a commitment to excellence for over 20+ years. At Calance, we pride ourselves on building long-lasting relationships - both with clients and with our team. This fosters a culture of trust and a commitment to creating high-quality, customer-oriented IT solutions, which is why we have seen a 90% client retention rate and successful long-term relationships with leading SMB and enterprise partners. With decades of extensive domain knowledge in technology solutions and exceptional customer support, the Calance team shares a passion for helping organizations achieve digital transformation and build streamlined IT infrastructure that supports their continued success. Our customized IT solutions empower organizations to hit their long-term business goals and lead their industry. We believe our long term relationship with employees is one our most valuable assets. At Calance we strive to build a culture where personal and professional growth are as important as customer growth and success. We often refer to Calance as a family - a family committed to sustainably growing businesses, driving client success, and working to ensure everyone in the family achieves their full potential. We offer generous compensation and a benefits package - which, coupled with an exceptional company culture, has resulted in most Calance team members staying with the company for over 7+ years. We also provide H1B work permits and permanent residency sponsorship. der-neutral, inclusive language.] Example: Determine and develop user requirements for systems in production, to ensure maximum usability Qualifications [Some qualifications you may want to include are Skills, Education, Experience, or Certifications.] Example: Excellent verbal and written communication skills

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career As a member of our IT Desktop Support Team, you will be a key technical resource for our local and remote colleagues. You will leverage your multitasking abilities and expert communication skills to provide exceptional support, resolving a wide range of computer hardware and software issues. We are looking for an analytical and agile professional who thrives in a fast-paced, evolving environment and is dedicated to delivering timely and effective solutions. Your Impact Provide comprehensive IT support for all aspects of user account setup, system maintenance, software patching, antivirus management, and system imaging. Perform break/fix support for both PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and other IT hardware. Manage your individual workflow and ticket queue effectively using our IT ticketing system. Follow standard operating procedures (SOPs) and escalate complex issues to senior staff when necessary. Support mobile users on both iOS and Android platforms. Develop and maintain productive, professional relationships with all users, including executive staff. Participate in an on-call rotation for after-hours and weekend support as needed. Qualifications Your Experience A strong service-oriented mentality, with excellent communication, interpersonal, and collaboration skills. 4 years technical experience with Windows 11, mac OS, Google Suite, and Microsoft Active Directory. Experience with system imaging, VPN, basic networking, and network connectivity, including `802.11x. Demonstrated knowledge of PC and Apple hardware, as well as mobile devices (iOS/Android). Recent experience using remote access tools such as MS Remote Desktop and Zoom to support a remote workforce. Proficiency in using AI-driven tools (e.g., Copilot, Gemini) for both reactive troubleshooting and proactive automation. This includes querying AI assistants to rapidly generate solutions and scripts, as well as applying AI to automate routine processes like user onboarding and patch management. Additional Information The Team The Employee Success Team is responsible for building and supporting technology that creates positive experiences for our employees. Our priority is to ensure all our offerings are user-friendly and easy to understand. We thrive in a high-performance environment, driven by individuals who are determined to find solutions. Our team is committed to achieving new levels of technical excellence, and we are intrinsically motivated to deliver our best work to date. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $74000 - $120000/YR/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Hanwha Vision America, an affiliate of the Fortune Global 500 Hanwha Group, is a global leader in advanced network video surveillance and access control solutions. We deliver end-to-end security products-including access control systems, IP cameras, storage, and video management software-serving critical sectors such as retail, transportation, education, healthcare, finance, and critical infrastructure. We are seeking a Senior C++ application developer to join our team, dedicated to pioneering the next generation of building access control solutions. You will be instrumental in developing high-performance, secure, and reliable firmware across our entire product line. Key Responsibilities You will act as a key technical leader, driving the strategic design and full-lifecycle delivery of the end-to-end solution, focusing on high-quality firmware application. Architect High-Performance Systems: Design and lead the implementation of scalable, C++ applications that maximize efficiency, reliability, and speed across multi-layered systems. Secure software Development: Design, implement, and maintain the secure software foundation for our products, ensuring robust integration with SDKs, storage systems, and cloud services. Vulnerability Analysis & Mitigation: Proactively analyze firmware and system architecture for potential security vulnerabilities and design robust, scalable countermeasures, driving a security-first development mindset. End-to-End Product Engineering: Drive the development, integration, and deployment of firmware across multiple hardware platforms, ensuring high quality and performance from prototype to mass production. Testing, Automation & CI/CD: Develop and maintain comprehensive unit, integration, and performance tests. Significantly contribute to the build and production test infrastructure, owning key components of the CI/CD pipeline. Code Quality & Architectural Refactoring: Conduct rigorous code reviews, champion best practices for maintainability, and proactively lead the refactoring of existing codebase components to ensure future feature readiness and technological longevity. Required Qualifications Education: Bachelor's or Master's degree in Computer Science, Computer Engineering, or a closely related technical field. Experience: A minimum of 8+ years of progressive professional experience as a C++ application developer, or in a similar leadership role. Proficiency: Expert-level proficiency C++ is mandatory. Core Expertise & Technical Skills Category Key Technologies & Areas of Expertise Networking MQTT/HTTPS Embedded Stack Linux, Yocto, C++ Toolchains & Infra Cross-Platform Compilation (Toolchain), CMake/Make, Debuggers (GDB). Achievements & Leadership Deployment Scale: Proven track record of developing and successfully deploying firmware to mass-market devices. Automation: Direct experience building and optimizing a sophisticated firmware CI/CD pipeline for continuous integration and automated testing. Troubleshooting Mastery: Proven ability to troubleshoot and diagnose complex, intermittent issues end-to-end across hardware, firmware, and network layers.