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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Windsor, CT | $75,321 | $36.21 |
| 2 | Hackettstown, NJ | $73,055 | $35.12 |
| 3 | Wichita, KS | $69,649 | $33.49 |
| 4 | New Berlin, WI | $69,068 | $33.21 |
| 5 | Albany, NY | $68,701 | $33.03 |
| 6 | San Jose, CA | $65,896 | $31.68 |
| 7 | Portland, TN | $65,756 | $31.61 |
| 8 | Auburn Hills, MI | $65,384 | $31.43 |
| 9 | Mount Pleasant, PA | $65,267 | $31.38 |
| 10 | Wickliffe, OH | $64,735 | $31.12 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $102,529 | $49 | - |
| 2 | Customer Account Executive | $100,369 | $48 | - |
| 3 | Customer Service Executive | $96,755 | $47 | - |
| 4 | Customer Relationship Specialist | $93,846 | $45 | - |
| 5 | Business Support Specialist | $92,586 | $45 | - |
| 6 | Specialist | $91,091 | $44 | 3 |
| 7 | Customer Care Consultant | $89,363 | $43 | - |
| 8 | Customer Operations Specialist | $88,616 | $43 | - |
| 9 | Account Executive/Customer Service | $88,341 | $42 | - |
| 10 | Customer Support Executive | $87,652 | $42 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Westinghouse Appliances Australia | $65,335 | $31 | 1 |
| 2 | Axalta | $59,612 | $29 | 1 |
| 3 | Schneider Electric Industrial Services | $58,678 | $28 | 8 |
| 4 | NOVA Chemicals | $50,092 | $24 | - |
| 5 | Ovivo | $49,339 | $24 | - |
| 6 | Yokogawa Fluid Imaging Technologies | $44,882 | $22 | - |
| 7 | Teledyne LeCroy | $41,275 | $20 | - |
| 8 | Lutron Electronics | $40,408 | $19 | - |
| 9 | Beckman Coulter | $40,225 | $19 | - |
| 10 | Kao Brands | $38,607 | $19 | - |
| 11 | Grc | $38,174 | $18 | - |
| 12 | Wartsila Holding Inc | $38,035 | $18 | - |
| 13 | CTS Corporation | $37,827 | $18 | - |
| 14 | Dresser-Rand Group | $37,743 | $18 | - |
| 15 | Novelis | $37,572 | $18 | 5 |
| 16 | Minerals Technologies | $37,039 | $18 | 5 |
| 17 | International Technologies Inc. | $36,826 | $18 | 3 |
| 18 | Xylem | $36,534 | $18 | 29 |
| 19 | Gardner Denver | $35,087 | $17 | 8 |
| 20 | Tronox | $33,780 | $16 | - |