Process Analyst jobs at Abbott

*Employment Type:* Full time *Shift:* Day Shift *Description:* ***This is not a remote work from home position*** ***Monday - Friday, Day Shift Schedule*** Clinical Risk Management Analyst* *Mission Statement:* We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. *POSITION SUMMARY* The Clinical Risk Management Analyst is responsible for the overall patient safety and clinical risk management functions related to review and response to reported events. Responds to crisis situations that have patient safety and risk management implications and assists staff with problem solving. *EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:* * Experience in health care setting. * Bachelor's degree required (nursing, healthcare related degree is strongly preferred). * Master's degree preferred. * Certification (CPHRM) is preferred. * Registered Nurse preferred. * Ideally, the candidate will have 3-5 years in risk management / patient safety experience. *SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:* * Strong written and oral communication skills, strong interpersonal, motivational and conflict resolution skills. * Strong management and administrative skills. * Broad-based knowledge of hospital related regulatory compliance requirements. * Presentation skills, team player, ability to influence change without direct authority, and negotiation skills. *WORK ENVIRONMENT AND HAZARDS:* Office and/or Clinical Setting. Exposure Class I or II - dependent on service. *PHYSICAL DEMANDS:* Sedentary work: requires sitting, standing and walking. *WORK CONTACT GROUP:* All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies. *SUPERVISED BY: * Manager of Risk Management *SUPERVISES:* None *CAREER PATH: * Management *OPERATIONS/COMPLIANCE: * Is responsible for data management, investigation & reporting. Supports the education components of the facility's risk management program. Promotes the organizational patient safety initiatives. *LOSS PREVENTION/PATIENT SAFETY: * Navigates facility-wide systems for risk identification, investigation, and reduction. Organizes and manages facility-wide educational programs on health care risk management and related subjects for health care practitioners. Presents such programs in conjunction with the facility's education department or other organizations. Maintains a network of informational sources and experts; performs risk surveys and inspects patient care areas; reviews facility to assess loss potential. Works with leadership to develop risk mitigation plans associated with litigated claims. Ensures that patient care-related incidents are reported to Trinity System Office, CMS, and/or the Department of Health as required by law. *Specific Activities* * Conducts case finding by daily review of reported events and other information retrieved from other sources (i.e., verbal report, phone report, electronic submissions from MIDAS, and other referrals) and initiates appropriate follow-up. * Communicates with regulatory agencies, as needed, including, but not limited to: the NYS Department of Health (DOH), FDA, and others. * Coordinates overall functions including but not limited to: NYPORTS, NIMRS, Justice Center, STARS/ClearSight, Centers for Medicare and Medicaid Services (CMS) death reporting in restraints; ensuring that reporting criteria are met. * Demonstrates a strong ability to identify, analyze and solve problems. * Uses appropriate tools when conducting root cause analysis, failure mode and effect analysis, gap analysis, other risk assessments. * Promotes an environment of learning and safety. * Is readily available to all staff as a resource. * Competent with data display and analysis * Additional duties as assigned. Other duties as assigned- including but not limited to supporting clinical risk management (such as event review, event reporting, oversee/facilitate causal analysis (root causes analysis, apparent cause analysis, common cause analysis), event management, other loss control/loss prevent activities. Pay Range: $31.50 - $44.35 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

This role is required to work onsite 5 days per week at our Roseville headquarters. Candidates with talent acquisition experience will be given priority. Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Job Summary: Coordinates events and programs that drive recruitment and pipelining efforts in alignment with Talent Acquisition strategy and operations to drive outreach and engagement, particularly to mission aligned candidates. Owns the marketing and branding experience, execution of school presentations and events, hiring events, job fairs, conferences, and third-party vendor relationships. Job Requirements: Education and Work Experience: Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education/related experience: Required Two years' of experience in talent acquisition: Required Two years' managing or working closely with outsourced recruitment teams (RPO/BPO): Preferred Essential Functions: Coordinates local onsite and virtual hiring event advertising support and executes on approved strategy elements. Works with marketing or third party advertising firm. Gathers budget approval from TA Strategists or Sr. TA Partner. Works with TA Strategist for support assets, messaging frameworks, pipeline outreach, etc. Travels to all priority colleges, schools or targeted events. Designs school presentations at a system, market or network level and delivers virtually when applicable. Develops all recruitment branding to include PowerPoints, relocation guides, tools for outsourced recruitment partners and TA Strategists. Implements mission aligned pipelining for all roles. Partners with Strategic Initiatives Program Manager to align for outsourced recruitment partner training. Designs recruitment reputation management strategy and monitors outcomes. Oversees executive onboarding. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. About Us Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

Epic Professional Billing certification required 100% remote up to $115k DOE The PB/HB Analyst is responsible to resolve technical and application issues and support ongoing workflow and optimization issues. This position oversees the design, configuration, testing and support of Epic Patient Billing. Responsibilities Design, build and test Epic Patient/Hospital Billing software, including current- and future-state workflows Troubleshoot and resolve issues, conforming to client change control and change management policies Work in a complex and quick-moving client environment, meeting all project timelines and critical path requirements. May be required to participate in 24-hour on-call rotations Participate in project planning and manage applicable responsibilities Facilitate and participate in team meetings and work groups Minimum Requirements BA with 5+ years' revenue cycle operational experience in healthcare setting 3+ years Epic HB/PB Analyst experience with current Epic certification

Heartland Companies, founded in 1997, offers personable, reliable, and flexible services to clients. The company also oversees several other internal brands, including Heartland Barge, Heartland Fabrication, and Heartland Commercial Real Estate, each providing unique services. Heartland Barge focuses on barge management and marine consulting, while Heartland Fabrication specializes in barge construction and Heartland Commercial Real Estate. GENERAL PURPOSE OF JOB The Financial/Data Analyst position reports to the Senior Analyst and works collaboratively with company C-Suites, Vice Presidents, and other employees of the Heartland Companies. The position is responsible for collecting, analyzing and summarizing relevant financial data for senior management in order for them to be able to make effective and profitable decisions. This position will be involved with all phases of data analytics, financial analysis, and the portfolio management process. Additionally, this position is also responsible for gathering, maintaining, organizing and summarizing relevant financial data, financial statements for existing portfolio business and investments. JOB CLASSIFICATION This is an exempt position. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Work with internal and external stakeholders to understand value drivers and data requirements from the business and end users perspective Produce and maintain various financial models and management reports as needed. Provide status of financial condition by collecting, interpreting, and reporting financial data. Assist with various administrative and supervisory functions as directed. Prepare special reports by collecting, analyzing, and summarizing information and trends. Protect operations by keeping financial information and plans confidential. Prepare reports that summarize and forecast company business activity and financial position in areas of income, expenses, earnings, and financial ratios based on past, present, and expected operations. Support business initiatives through data analysis. Perform detailed analysis on multiple projects, recommend potential business solutions, and ensure successful implementations. Identify ways to enhance performance management and operational reports related to new business implementation processes. Develop, share, and incorporate organizational best practices into business applications. Serve as the subject matter expert on the assigned function product to ensure operational performance. Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Travel as required to meet, form and maintain relationships with Heartland's senior management, prospective partners/investors, banks, and other select business relationships. Basic Qualifications · Bachelor's degree in Finance, Accounting, Business Administration, or a related field · Minimum 3 years' experience in financial and/or data analysis activities · Advanced Excel skills required Preferred Skills/Experience · Experience with operating and extracting data from ERP systems · Experience with AI tools / applications · Strong work ethic with well-developed interpersonal skills · Strong verbal and written communication skills · Strategic thinker and proficient in decision making · Ability to work collaboratively with senior management · Experience in managing multiple initiatives with limited supervision · Ability to self-manage to meet strict deadlines · Strong understanding of financial metrics, measures, and theory · Advanced certifications or degrees strongly preferred

📍 Clearwater, FL | 🕒 Mon-Fri, 8:00 AM-4:30 PM | 💼 Full-Time | Hybrid BayCare is hiring a Business Analyst - Revenue Cycle & Process Improvement! Join one of Tampa Bay's largest healthcare employers and help drive data-driven solutions that improve operations and patient experience. Responsibilities Analyze and audit data to identify trends and opportunities. Build dashboards and reports using Power BI and advanced Excel. Document processes, recommend improvements, and support automation initiatives. Lead projects focused on revenue cycle and productivity. Qualifications Bachelor's + 4 yrs Revenue Cycle/Project Management OR Master's + 2 yrs. Advanced Excel and Power BI skills. Strong analytical and communication abilities. Healthcare revenue cycle experience preferred. Why BayCare Health, Dental, Vision benefits Paid time off & tuition reimbursement 401k match + yearly contribution Performance bonuses & community discounts AND the chance to join an amazing team! Apply today! Equal Opportunity Employer Veterans/Disabled

Epic Patient Access Analyst will be responsible for building and testing implementations, and optimization of the module. He/she must be a subject matter expert in the following Epic Patient Access core modules: Cadence, Grand Central and Prelude. Job Responsibilities: Provides application, workflow build and process expertise through knowledge sharing, guidance and training. Provides support, analysis, configuration, development, testing and implementation services for multiple applications with users, technologies and complexities. Identify system optimization and enhancement opportunities and collaborate with users, vendors and other IT analysts in order to design and implement effective solutions Performs work that is complex and cross functional in nature. Analyzes, develops, tests and implements solutions while adhering to change control and testing methodologies and all other related documentation standards. Communicate with stakeholders from requirements to implementation. Resolve application issues and escalate complex ones as needed. Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Required Education: BS Degree Experience: Requires at least 1+ years of related experience: EPIC Cadence, Grand Central and/or Prelude proficiency/certification required Required Skills and/or Experience: Good Written/Oral Communication Skills Good Interpersonal Skills Strong Project Management Skills Good Leadership Skills Strong Knowledge of the Clinical/Hospital Environment Strong Problem Solving and Analytical Skills WORK LOCATION: Hicksville, NY WORK SCHEDULE: Hybrid with 2 remote days after 90 days from start date SALARY RANGE: $75K - $120K

If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety. Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements. Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups. Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users. Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command. Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality. Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record. Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements. Prioritize, coordinate, and implement updates and requested changes to clinical information systems. Provides effective customer service by being courteous, polite and friendly at all times. May be required to work additional hours as needed during critical problems. Responsible for other duties and special projects as assigned. Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate. Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Must have strong knowledge of clinical information systems, clinical informatics, data management and administration. Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred Experience Preferred 3-5 years previous clinical information systems experience or equivalent Licenses, Registrations, or Certifications Valid Driver's License Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained. Work Type: Full Time

(Hybrid with 2 remote days after 90 days from hire date) JOB SUMMARY: The candidate will hold a dual role within Medisys. They will equally split their support/build assignments between the Willow application, and another EPIC application (preferably ASAP or EpicCare Ambulatory). The candidate will be responsible for the maintenance and support of both applications to ensure compliance with Medisys guiding principles. Should have EPIC experience within two different EPIC Build applications (Workflows, Integration/Interfacing), Testing, & Implementation. Proactively engages present and future stakeholders in design, priority setting, implementation, and support and maintenance activities. Works in collaboration with teams, individuals and peers with positive attitude of accomplishment. Must be able to ensure that issues are identified, tracked, reported on, resolved and/or escalated in a timely manner. JOB REQUIREMENTS: Must have at least 3 years of Analyst Experience with Epic. Analyst needs to be proficient at self-learning. Outstanding communication, collaboration and facilitation skills are required. Willow Inpatient Certification including current NVTs for 2020. Epic ASAP or Ambulatory Proficiency/Certification (or another EPIC application Proficiency/Certification) Knowledge of Willow medication charge build experience highly desired. Pharmacy experience desired. Reporting build highly desired. Testing experience desired. Clinical background & experience a Plus. Decision Support Experience a Plus. Integration/Data Mapping Experience a Plus. Education: Bachelor's Degree and in depth knowledge of clinical theory and practice.

Responsibilities Serve as an active member of the Beaker clinical application team, dedicated to the full implementation roll-out, transitioning from Soft Lab (SCC) to Epic Beaker. Play a crucial role in the implementation, optimization, and support of the Epic Beaker laboratory information system (LIS). Responsible for ensuring the smooth functioning of the Beaker system by working closely with laboratory staff, IT teams, and other stakeholders. Follow departmental standards for software configuration control, quality assurance, and version releases. Test and maintain application/integrated test scripts, while having the ability to communicate new releases of features/functionality, and any application changes/revisions to operational leadership. Work with instructional designers to develop and maintain application specific training curriculum and materials. Well versed in process improvement, demand management, and project management methodologies. Participate in the on-call responsibilities in support of a 24hr/7 days- production system environment, while acting as the primary support contact for the applications end-users. Plan and coordinate downtime, change management, maintenance, and upgrades. Qualifications and Skills Healthcare knowledge/experience with exposure to laboratory workflows. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills to effectively interact with end-users and technical teams. Participates in multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies. Ability to manage multiple priorities and work independently in a fast-paced environment. MS Office experience required. Requirements Bachelor's degree in healthcare administration, information systems, or a related field. Strong knowledge and experience with Epic Beaker (Beaker Anatomic Pathology, Beaker Clinical Pathology), with certification/accreditation/proficiency. Demonstrate basic knowledge of Epic application and third-party solutions, while understanding laboratory workflows, terminology, and best practices. Blood Bank/Pathology/Microbiology clinical knowledge and expertise preferred. HL7 and data networking experience preferred.

This position is a full-time/salaried-hybrid schedule opportunity based in Hicksville, Long Island. The EPIC System Clindoc Lead System Analyst is responsible for the development, building, implementation, and ongoing maintenance of all aspects of related applications, clinical information systems, and computerized systems for the Electronic Medical Record project for the Medisys network. Collaborates with other disciplines to develop, build, integrate, implement and maintain all Epic Care Clinical applications. Coordinates with SME's and participate in core group meetings. Coordinates and is responsible to assist in the training of related staff in Epic Care Clinical applications for the Medisys Network. Compiles analytical reports for Jamaica, Flushing hospitals. Configures and creates new records. Responsible for Change Control and Security Change Control. Investigates and troubleshoots issues reported by users. Assists MediSys users with issues regarding workbench reports. Provides tip sheets and guidance for Epic Support Desk and training. Review Nova notes, build, test and validate new upgrades and enhancements. Responsible for unit testing and integrated testing for upgrades. Works with Epic TS to resolve application issues. Education: Bachelor's degree preferred, or equivalent experience. Experience: Requires at least 1+ years of related experience: EPIC Clindoc proficiency/certification required Clinical lab experience and/or knowledge of EPIC build preferred Knowledge and Skills: Possess clinical application knowledge and experience Positive attitude, detail oriented, self-motivated, critical thinker Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base Basic presentation skills Ability to interact and develop relationships with intra-departmental teams Effectively communicate in both oral and written form to a widely diverse audience Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight Excellent customer service skills Ability to multi-task effectively in a rapidly changing environment

Epic Beacon Analyst (Proficient or Certified) Required: Proficient or Certified in Epic Beacon application. At least one year experience with build and/or maintenance of the Beacon module. Strong communication skills, written and verbal. Highly organized, able to multitask as well as maintain focus on individual tasks. Track and document build, risks, and issues accurately in our project management software. Self-starter with ability to maintain schedule, meet deadlines, and monitor one's own work product. Work You'll Do: Implementation roll-out of Epic Beacon system with continued support post implementation. Lead and coordinate clinical process redesign. Collaboratively work with users to assess needs, monitor data, implement system updates, and analyze systems for performance issues. Apply technical expertise to system build to identify, troubleshoot, and resolve problems. Work closely with project/operational leadership to accurately scope out build requests and provide streamlined solutions based on current system set-up. Lead meetings regarding project status and on-going work production coordination. Act as expert technical resource to development staff in all phases of the development and implementation process. Other duties as assigned.

This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island. The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of EpicCare Ambulatory applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users. Education: • Bachelor's degree preferred, or equivalent experience. Experience: § Requires at least 1+ years of related experience: Ambulatory proficiency/certification required MyChart experience a + Ambulatory orders/order transmittal build knowledge a + Knowledge and Skills: • Possess clinical application knowledge and experience • Positive attitude, detail oriented, self-motivated, critical thinker • Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base • Basic presentation skills • Ability to interact and develop relationships with intra-departmental teams • Effectively communicate in both oral and written form to a widely diverse audience • Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies • Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) • Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight • Excellent customer service skills • Ability to multi-task effectively in a rapidly changing environment

Performs the essential duties and responsibilities and the primary functions of the Clinical Informatics Analyst. Responsible for the coordination and oversight of all activities associated with the implementation and application of the organization's clinical software and the medical data gathered by that software. Responsible for coordinating the creation of continuous value in the application of clinical software and data to clinical practice, in response to the needs of the organization's various practitioners and caregivers, as well as overall organizational goals specific to the application of clinical practice. Responsible for promoting team work with co-workers, subordinates and personnel of other departments. Responsible for solving nonroutine problems, dealing with a variety of non-routine issues and interpreting a variety of instructions furnished in written or oral form. The application support analyst will communicate effectively verbally and via written forms. Additionally, analyst will demonstrate and maintain industry specific knowledge and judgment associated with the specific area of expertise. SHIFT AND SCHEDULE Full Time: 8:00 AM - 5:00 PM; scheduled on-call (This is an on-site position) ESSENTIAL FUNCTIONS/PERFORMANCE EXPECTATIONS General Responsibilities: Install, configure, support, and maintain software applications and tools as assigned. Cultivate and maintain excellent relationship with clinical staff and leadership in pursuit of constant improvement in the application of clinical IT assets, as defined by appropriate quality measures and objectives. Work with hospital departmental staff and super-users to continuously optimize and improve the functionality of the hospital application and clinical practice in general Develop and maintain documentation of all clinical applications as assigned, including that specific to the implementation, maintenance, end-user training, departmental workflows, quality measures, and other associated performance indicators associated with the successful use of the clinical tool or software package. Develop and maintain adequate configuration documentation to ensure rapid deployment or repair of existing software components to ensure business continuity. Work to ensure excellent application security of all protected information in accordance with hospital policies and procedures, including those defined by HIPAA and other industry standards. Monitor software capacity, performance, and lifecycle to ensure continuity of adequate functionality. Research and recommend new technologies to facilitate the performance of the hospital's business objectives. Ensure that all software and associated workflows meet hospital and industry standards. Undertake routine preventative measures to implement, maintain, and monitor software security and performance. Provide input to projects, training or information to individuals on tasks and projects which include a software component. Analyze and resolve faults, including those of both major and minor impact to the clinical application, utilizing the tools and documentation standards defined by HIS departmental policies and procedures. Work with other departments, including those within and outside the HIS department, in fulfillment of hospital tasks and projects. Monitor the use, by hospital employees, of software resources to ensure compliance of hospital standard use policies. Daily Operations: Resolve assigned support and service requests in a timely, effective, and courteous manner; utilizing tools and documentation as defined by HIS policy. Perform maintenance activities in pursuit of all general responsibilities specific to position. Participate in assigned meetings, committees, etc. in accordance with assigned responsibilities. Participate in projects at a level in accordance with respective job responsibilities. Contribute to the departmental knowledge base, in order to improve documentation of existing systems and problem resolutions. Coordinate productively with other hospital employees, including those within and outside the HIS department. Provide routine updates on ongoing tasks and projects to stakeholders, in accordance with HIS policies and procedures. Identify, research, and work to implement on areas of improvement within the assigned areas of expertise. Provide excellent customer service to all stakeholders who rely on service from the HIS department. Maintain excellent industry knowledge respective to the area of expertise EDUCATION AND EXPERIENCE Bachelor's degree in a relevant field (Computer Science, Life Science, Business or Informatics) required; will consider analyst and/or healthcare experience in lieu of degree. Registered Nurse with current Texas license preferred. Healthcare Informatics experience or equivalent clinical knowledge and\or licensure may be considered. 1-4 years of experience as a clinical informatics analyst required; consideration given for industry specific training. Preferred 4-10 yrs as a Clinical Informatics Analyst. Demonstrated skillset in Cerner Millennium, Nursing and Physician Documentation systems, Pharmacy and Medication Administration system. Demonstrated customer-service and communication skills required PHYSICAL REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to: Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.

Epic System Analyst (Rehab) The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications. This position will develop, implement, manage and provide ongoing support for clinical information systems. Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality. Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope. This position will interact with clients and build problem solving partnerships with clinical and business providers, customers and colleagues, while working independently building system components, testing, documenting, and ensuring 24/7 system support and maintenance. Education - Preferred Epic proficient/certified in Rehab. Required Epic proficient/certified in EpicCare Inpatient or Ambulatory. Bachelor's degree in information technology or related field (or equivalent combination of education and experience) preferred. Experience - Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems. Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management. Hands on Epic clinical systems experience desirable. Prefer prior experience working on project team, clinical systems support, and general knowledge of healthcare information issues. Knowledge/Skills/Abilities - Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications. Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems. Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products. Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety. Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies. Ability to respond to changing demands, priorities, procedures and technology. Able to lead groups to make key decisions. Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems. Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities. Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills. Ability to establish and maintain effective working relationships with co-workers, supervisors, and users. Project management and planning expertise. Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.

(Expertise in Payroll tax and Multistate) Works with and analyses the payroll financial management information systems to achieve business objectives including coordination of bi-weekly payroll, preparing statistical and financial reports, providing system documentation and training, resolving business process issues and identifying process enhancements required to improve operational effectiveness. Accountabilities Responsible for managing and processing bi-weekly payroll that includes but is not limited to creation of all new payroll jobs; coordination with I/S, H/R and Financial Systems; monitoring output for accuracy and correction of errors; payroll information generated in appropriate format and sent to outside agencies, internal accountants and management. -20% Responsible for training, ongoing consultation and assistance to timekeepers and managers. Conducts Prisma Health user training. Proficiency in PowerPoint. Responsible for maintaining the timekeeper security aspect of timekeeping system. -8% Responsible for creating and generating bi-weekly and ad hoc financial reports for management, staff and outside agencies including outside auditors. Responsible for completion of analysis requirements generated by these reports. Proficiency in use of system application tools including multiple report writers used by payroll and GL system, import/export features, Access and Advanced Excel. -15% Manages identification and monitoring of automation of secondary jobs. Manages the processing of special pay requests. Works closely with H/R for review of those requiring H/R approval. Coordinates with H/R, I/S and Financial Systems. -20% Responsible for account reconciliation, analysis and reporting of payroll accounts. Responsible for updating HR/Payroll system to maintain accuracy with GL system. Coordinates with Payroll Manager, Director and Manager of accounting, accounting staff, H/R, I/S, employees and outside agencies. -15% Responsible for analyzing repayments due to over-payments or underpayments. Prepares all necessary documentation to comply with IRS regulations and Prisma Health policy. Works closely with payroll manager to ensure that the process has been completed and follows up to ensure complete repayment. -10% Responsible for quarterly and yearly reconciliations and multiple state filing requirements for payroll reporting on multiple companies including but not limited to IRS, State Departments of Revenue, SC Economic Development, Employment Security Commission, Workers Comp. Responsible for coordination of payroll audits and inquires regarding these filings. -5% Develops documented procedures for payroll staff, timekeepers and managers. Works closely with H/R, Financial Systems and I/S. -3% Evaluates and recommends system enhancements to improve business process and support business objectives exploring innovative solutions to achieve process efficiencies and maintain cost effectiveness. Works closely with H/R, Financial Systems and I/S. -2% Attends meetings and participates on committees as directed. Represents department at conferences. Assumes responsibility for operational decisions in Manger's absence. Maintains and upgrades education and technological skills. -2% Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Bachelor's Degree in accounting, finance, or management. 5 years of experience in payroll- Healthcare experience preferred. Required Certifications/Registrations/Licenses CPA or CPP In Lieu Of The Minimum Requirements Listed Above Bachelor's degree in another field of study will be considered with 7 years of payroll, accounting, or finance experience 7 years financial accounting/analyst/payroll experience will be considered in lieu of CPA/CPP requirement. 10 years financial accounting/analyst/payroll experience and a CPP certification will be considered in lieu of a bachelor's degree. Other Required Sills and Experience Master's degree or equivalent formal training in field of specialization - preferred Knowledge and experience with: INFOR financial software; Lawson H/R Payroll software system; Kronos Timekeeping system; Crystal report writing; Training of end users; Account analysis and reconciliation - preferred

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety. Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements. Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups. Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users. Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command. Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality. Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record. Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements. Prioritize, coordinate, and implement updates and requested changes to clinical information systems. Provides effective customer service by being courteous, polite and friendly at all times. May be required to work additional hours as needed during critical problems. Responsible for other duties and special projects as assigned. Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate. Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Must have strong knowledge of clinical information systems, clinical informatics, data management and administration. Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred Experience Preferred 3-5 years previous clinical information systems experience or equivalent Licenses, Registrations, or Certifications Valid Driver's License Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety. Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements. Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups. Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users. Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command. Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality. Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record. Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements. Prioritize, coordinate, and implement updates and requested changes to clinical information systems. Provides effective customer service by being courteous, polite and friendly at all times. May be required to work additional hours as needed during critical problems. Responsible for other duties and special projects as assigned. Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate. Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Must have strong knowledge of clinical information systems, clinical informatics, data management and administration. Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred Experience Preferred 3-5 years previous clinical information systems experience or equivalent Licenses, Registrations, or Certifications Valid Driver's License Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained. Work Type: Full Time

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety. Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements. Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups. Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users. Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command. Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality. Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record. Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements. Prioritize, coordinate, and implement updates and requested changes to clinical information systems. Provides effective customer service by being courteous, polite and friendly at all times. May be required to work additional hours as needed during critical problems. Responsible for other duties and special projects as assigned. Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate. Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Must have strong knowledge of clinical information systems, clinical informatics, data management and administration. Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred Experience Preferred 3-5 years previous clinical information systems experience or equivalent Licenses, Registrations, or Certifications Valid Driver's License Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health. Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety. Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements. Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups. Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users. Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command. Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality. Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record. Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements. Prioritize, coordinate, and implement updates and requested changes to clinical information systems. Provides effective customer service by being courteous, polite and friendly at all times. May be required to work additional hours as needed during critical problems. Responsible for other duties and special projects as assigned. Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems. Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate. Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues. Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Must have strong knowledge of clinical information systems, clinical informatics, data management and administration. Must have advance knowledge of Microsoft Office products. Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc Requirements: Education/Skills Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred Experience Preferred 3-5 years previous clinical information systems experience or equivalent Licenses, Registrations, or Certifications Valid Driver's License Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time