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  • Merchandise Area Manager

    Carowinds 4.2company rating

    Marvin, NC job

    Responsible for managing the operation of the retail departments to maximize business results, monitor inventory and adapt to consumer buying behavior. This position supervises the performance of seasonal managers and associates to ensure all retail locations maintain the highest quality presentation, drive sales growth and deliver exceptional guest service with a goal for constant improvement. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Manages the planning, coordinating and implementing of some or all retail operations of the Park, ensuring compliance with all applicable policies, procedures, regulations and standards of quality and safety. Positively develops all Park associates and promotes division goals on a daily basis. Must be self-motivated, driven and have excellent initiative. Supervises seasonal staff, including instructing, assigning, reviewing and planning work of others, maintaining high standards, coordinating activities, hiring and placement, acting on associates problems, recommending and approving associate promotions, transfers, scheduling and discipline and recommending discharge. Encourages a safe, respectful and pleasant work environment. Focuses on coaching and developing a team for long term to increase overall associate retention. Develops, implements and evaluates quality assurance measures. Maintains the highest retail location standards and relocates and/or purchases products as needed to increase profitability. Creates and teaches visual display techniques following established and frequently trend driven visual presentation guidelines. Coordinates and oversees locations set-up before Park opening, including counting in received products, moving fixtures and products, visual merchandising and coordinating product programs. Recognizes and quickly reacts to current retail trends. Reviews department policies and procedures on a continuous basis, making specific recommendations to improve service and efficiency. Achieves financial goals through preparation and adherence to labor and revenue budgets and multiple expense accounts for all retail locations in the Park. Prepares monthly and quarterly financial and inventory reprojections, monitors and adjusts expenditures as needed. Creates, receives and reviews various records and reports including expenses, revenue, cash variance, labor dollars and hours, hiring levels, purchase orders, sales, schedules and inspection reports. Formulates, submits and implements pricing strategies by reviewing sales and revenue performance; determining additional needed sales promotions and closely monitoring inventory levels, product turnover and profit margin. Interacts and communicates with various groups and individuals such as immediate supervisor, other Park managers and staff, subordinates, consultants, counterparts etc. Prepares and delivers regular professional quality presentations to review past performance and deliver planned strategy for the future. Adheres to and enforces all Carowinds policies and procedures, including safety, appearance, attendance and EEO policies, and demonstrates a commitment to guest service in all aspects of employment. Other duties as may be assigned. Qualifications: 3 to 5 years related experience in large scale retail operations management. Amusement park, or similar operational experience, preferred. Ability to pass a mandatory or random drug test, per Company policy, unless prohibited by federal, state or provincial law. Ability to pass a background check, which may include, but is not limited to, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Excels in a fast paced changing environment. Understanding of federal, state and local labor laws. Knowledge of related accounting procedures, profit/loss statements, general ledger, and point of sales systems. Proven leadership skills and experience managing continuous process improvement with the ability to think outside the box and challenge the status quo. Proficient in Microsoft Word, Excel, PowerPoint, Outlook. Must be able to work a flexible schedule including most weekends and often holidays.
    $35k-54k yearly est. Auto-Apply 25d ago
  • Campground Front Desk Supervisor

    Carowinds 4.2company rating

    Marvin, NC job

    Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
    $24k-34k yearly est. Auto-Apply 25d ago
  • Ride Electrician III

    Carowinds 4.2company rating

    Marvin, NC job

    Job Status/Type: Full time Level III Shift/ Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs. Inspects, maintains, repairs, modifies, and upgrades ride control systems to always ensure safe and efficient operations. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match Maintenance-specific scholarships available FREE entry to ALL our parks and water parks! Perks: Yearly maintenance appreciation week celebration Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Job responsibilities include but are not limited to: Inspects and evaluates rides for proper function. Detects and investigates any electronic/electrical malfunctions or irregularities and responds to daily trouble calls. Orders parts as needed for maintaining ride control systems. Ensures rides are maintained according to the manufacturer, Six Flags, and state guidelines to ensure the safety of ride control operators and guests. Makes suggestions on improving or retrofitting existing ride control systems when variables such as obsolescence indicate the need for doing so. Coordinates activities with other departments and crews as necessary. Maintains working copy of existing control system software and keeps up-to-date with newer versions. Maintains integrity of ride control programs and annually checks for discrepancies of each ride system. Coordinates and performs annual preventative maintenance of ride control systems. Maintains documentation of ride control systems. Prepares and/or processes numerous maintenance records, shift reports, purchase orders, modification forms, estimates, contract agreements, schedules, etc. Assists in other areas where control expertise is required such as energy management lighting systems. May oversee the work of outside contractors. Attends workshops, trainings, meetings, etc. to maintain skills and stay abreast of industry trends, products, and resources. Receives and reviews various records and reports, including maintenance requests, maintenance reports, schematics, ride modification forms, purchase orders, equipment manuals, shift reports, safety sheets, down time reports, contractor quotes, etc. Refers to policy and procedure manuals, maintenance manuals, technical manuals and diagrams, blueprints, computer manuals, ride manuals, catalogs, reference manuals, etc. Operates a variety of equipment and machinery, which may include a vehicle, snorkel lift, forklift, computer, two-way radio, etc. Uses a variety of supplies and tools, which may include computer and clerical supplies, electrician tools, meters, scopes, other hand and power tools, etc. Interacts with and communicates with various groups and individuals, such as the immediate supervisor, other Park managers and staff, co-workers, guests, vendors, contractors, inspectors, etc. Provides guest service according to Six Flags standards when serving the guest, including initiating guest interactions, answering questions, and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags safety guidelines and requirements and reports all unsafe or unusual conditions to supervisor. Meets scheduling availability requirements, including nights, weekends and holiday periods to meet business needs. Meets Six Flag's attendance requirements as outlined in Six Flag's attendance policies. Adheres to Six Flag's code of conduct including costuming and grooming standards as outlined in employees' Guidelines and other park/division specific policies and procedures. Performs other duties as assigned. Qualifications: Qualtifications High school diploma or GED equivalent. Minimum 1-2 years related experience in industrial electrical maintenance work, or a school equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Themed amusement park experience a plus. At least 18 years of age. Ability to climb and work at heights up to 330 feet. Knowledge, Skills & Abilities: Solid knowledge of control processors, components, and communication networks used in real-time industrial applications. Excellent skills in motor and motion control methods and components and in designing and implementing closed-loop motion control. Good skills with using the tools and equipment required. Basic skills using Auto CAD. Ability to communicate effectively and coordinate between co-workers, guests, vendors, contractors, and inspectors. PLC programming and configuration. Education: Associate degree (2 year college) in Electrical/Electronic repair and maintenance. License or Certification: Valid driver's license Experience: Typically requires 4-6 years of electrical controls experience, including at least 2 years working on similar electrical controls. Equivalency: Directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the above requirements.
    $25k-33k yearly est. Auto-Apply 25d ago
  • Merchandise Manager

    Carowinds 4.2company rating

    Charlotte, NC job

    The Merchandise Manager is responsible for daily oversight and management of the park's Merchandise operations, including vision and strategies that result in profitability growth, safety requirements, world-class Guest service, and associate development and engagement. This position is a hands-on leader that directs the daily operations and leads the Area Manager team to achieve associate, guest and financial goals. All of this will be done in a manner consistent with the mission, values, operating philosophies and standards of Carowinds. Responsibilities: Leads, trains, and develops direct reports through consistent coaching and feedback while driving productivity and morale of the team. Holds self and others accountable to high performance standards. Foster adaptability within assigned work group. Lead by example in an ever-changing climate, be open and set the example for willingness to new ideas and opportunities. Embrace and positively communicate change. Ensures that Retail-related competencies are in place, executed and managed effectively and consistently across the operation. Examples of competencies include, but are not limited to, Retail execution, brand delivery, general safety, budgeting, inventory management and replenishment, expense control, loss prevention, guest experience, speed of service, staffing, and training/development, etc. Partners with local and corporate counterparts in the development of strategy. Work with Merchandise support partners and Product Developers and Planners to proactively create, implement, and manage strategies that ensure effective product flow and stock levels to minimize stock loss and maximize sales, and make location plan adjustments as needed. Establishes and implements the visual merchandising plan for all merchandise locations, drives creative solutions to deliver unique shopping environments and compelling store displays / windows that entice the guest. Understands and drives appropriate metrics to assess business performance - Sales, Per Cap, ADT, Forecast, Budget (sales and KPIs) and Controllable Expenses (operating supplies, shrink and payroll). Discern insights based in understanding relevant market and guest population trends, key business performance metrics and operational feedback to develop appropriate plans and forecasts for the merchandise business by park/location. Ensure the continual adherence of a safety culture throughout the Merchandise team that includes an established safety plan, and compliance with all state, federal, local and company rules and regulations. Receives and responds to guest inquiries, concerns, and complaints; takes corrective action as needed to maintain excellent guest service and integrity of park policies. Participates in the Manager on duty rotation. Maintain financial, operational, and quantitative responsibilities for an assigned role / business category. This may include, but not be limited to Merchandise, Games, Managing of Revenue Partners, Photo, Service/Rentals, Warehousing, Merchandising, or any combination of disciplines. As required, have confidence and ability to work autonomously to meet department goals and objectives while keeping Senior Leader apprised of progress, concerns, and/or needs. Qualifications: Bachelor's Degree, focus in Business, marketing, merchandising preferred. At least 6-8 years of prior work experience working in merchandise/retail industry. At least 3-5 years of prior experience leading and supervising a large team. Ability to work in a fast paced environment, easily shift from strategic to tactical work, creative thinker, ability to work across decisions to achieve common goals, guest and associate focused. Strong presentation skills. At least 5% of travel required for position. Ability to work nights, weekends, and holiday based on business needs.
    $26k-45k yearly est. Auto-Apply 13d ago
  • Human Resources Generalist

    Confidential Jobs 4.2company rating

    Greensboro, NC job

    The Human Resources Generalist provides HR support for the Distribution Center, acting as a key partner to frontline employees. This role manages recruiting, onboarding, employee relations, compliance, timekeeping, and engagement programs within a fast-paced warehouse environment. The HR Generalist ensures consistent application of policies, promotes a positive workplace culture, and delivers excellent service throughout the employee lifecycle. The ideal candidate is proactive, detail-oriented, and adaptable, with strong communication skills and experience supporting an hourly workforce. Responsibilities Recruiting & Talent Acquisition Support full-cycle recruiting for hourly and salaried DC roles, including job postings, resume screening, scheduling, and candidate communication. Partner with Operations, Leads, and Supervisors to understand staffing needs and meet hiring deadlines. Maintain relationships with staffing agencies and manage temp-to-perm conversions. Onboarding & Offboarding Lead onboarding activities including new-hire paperwork, I-9 and e-Verify processing, background checks, and DC orientation. Coordinate new-hire setup with IT, Facilities, and Operations. Prepare offer letters, onboarding materials, and initial training communications. Manage offboarding tasks such as separation documentation, exit interviews, system access removal, and final pay coordination. HR Operations & Employee Support Serve as a first point of contact for employee questions regarding policies, attendance, benefits, and workplace concerns. Maintain accurate and confidential HR records, personnel files, and organizational charts. Support supervisors with coaching, corrective action documentation, and follow-up. Assist with HR investigations and ensure timely documentation of employee concerns. Provide bilingual support or interpreter assistance when needed. Timekeeping, Payroll & Benefits Support Oversee timekeeping accuracy in Paylocity, including punch corrections and coding adjustments. Partner with Payroll to ensure accurate processing for hourly employee groups. Assist employees with benefits enrollment, inquiries, qualifying life events, and vendor communication. Support compensation adjustments, shift changes, and pay-related updates. Compliance, Safety & Policy Administration Ensure compliance with federal and state employment regulations, including wage and hour laws, I-9 requirements, ADA, EEO, and workers' compensation. Partner with Operations and Safety teams on OSHA compliance, incident reporting, and return-to-work programs. Participate in internal audits, policy reviews, and compliance training. Prepare employment verifications, unemployment responses, and HR administrative documents. Performance Management & HR Programs Assist with performance review cycles, communications, and documentation tracking. Support leaders in performance coaching and corrective action processes. Contribute to HR policy development, procedure updates, and employee handbook revisions. Employee Engagement & Culture Plan and execute employee engagement activities, appreciation events, and monthly celebrations. Coordinate employee headshots, badges, and new-hire photos for internal systems. Support initiatives that promote a positive, inclusive, and collaborative DC culture. Reporting & Process Improvement Prepare HR reports, dashboards, and workforce metrics for HR and Operations leadership. Conduct data audits to ensure HRIS and timekeeping accuracy. Identify opportunities to streamline and improve HR processes across workflows. Cross-Functional Collaboration Partner with Finance, Payroll, Safety, Operations, and Corporate HR to ensure alignment and consistent practices. Support HR projects and strategic initiatives as needed. Requirements Bachelor's degree required; Human Resources, Business Administration, or related field preferred. 3-5 years of HR experience, preferably within a distribution center, warehouse, manufacturing, or high-volume operations environment. Certifications from SHRM or HRCI preferred Strong understanding of hourly workforce management, timekeeping, attendance, and employee relations. Excellent organizational skills, attention to detail, and ability to handle confidential information with discretion. Strong communication and interpersonal skills; adept at supporting diverse employee groups. Ability to thrive in a fast-paced, high-volume environment with shifting priorities. Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Experience with HRIS, ATS, or timekeeping systems (Paylocity preferred). Proactive, resourceful, and able to anticipate operational needs.
    $47k-66k yearly est. 4d ago
  • Ride Mechanic II

    Carowinds 4.2company rating

    Gastonia, NC job

    Job Status/Type: Full time Level II Shift/ Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs. Performs inspections, maintenance, troubleshooting, repair, and annual rehabilitation of a variety of different amusement rides and attractions, depending on level of employee. Areas of responsibility include (but are not limited to) maintenance of gearboxes, chains, sprockets, hydraulic systems, pneumatic systems, wire rope, hoists, brakes, pumps, and large bearings. Climbing and working safely at height is an essential part of this job. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match Maintenance-specific scholarships available FREE entry to ALL our parks and water parks! Perks: Yearly maintenance appreciation week celebration Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Job responsibilities include but are not limited to: Performs daily, weekly, monthly, annual, and other required inspections of amusement rides and related equipment as assigned, taking corrective actions as issues are identified. Inspections are visual as well as auditory. Trouble shoots a variety of mechanical, pneumatic, hydraulic, and electrical systems and takes appropriate corrective actions. Properly follows all repair procedures and maintains accurate documentation of all repairs. Maintains orderly and accurate records of all required inspections and work performed and submits required paperwork to supervision in a timely manner. Communicates the status of assigned rides both verbally and in written format. Maintains all assigned equipment in a safe and ready condition according to all applicable codes, laws, rules, company policies, and best practices. Reads, understands, and applies information from manufacturer's manuals for service, repair and or component replacement. Accurately reads blueprints (mechanical, pneumatic, and hydraulic). Completes proper documentation as required. Interacts with and communicates with various groups and individuals, such as the immediate supervisor, other Park managers and staff, co-workers, guests, vendors, contractors, inspectors, etc. Provides guest service according to Six Flags standards when serving the guest, including initiating guest interactions, answering questions, and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags safety guidelines and requirements and reports all unsafe or unusual conditions to supervisor. Meets scheduling availability requirements, including nights, weekends and holiday periods to meet business needs. Meets Six Flag's attendance requirements as outlined in Six Flag's attendance policies. Adheres to Six Flag's code of conduct including costuming and grooming standards as outlined in employees' Guidelines and other park/division specific policies and procedures. Performs other duties as assigned. Qualifications: Knowledge, Skills & Abilities: Strong knowledge of control processors, components, and communication networks used in real-time industrial applications. Strong proficiency in developing and reading one-line diagrams, and technical documents. Proficient at maintaining various rides and attractions. Good judgment, decision making and problem-solving skills. Effective verbal and written communication skills. Education: High school diploma or equivalent. License or Certification: Must meet location-specific requirements to work on specific rides and attractions. State or provincial certifications and/or licensing within if applicable in state. Valid driver's license. Welding certification preferred. Experience: Typically requires 4-6 years mechanical maintenance experience, including at least 2 years working on rides. Equivalency: Directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the above requirements.
    $29k-39k yearly est. Auto-Apply 25d ago
  • Kitchen Manager

    Carowinds 4.2company rating

    Huntersville, NC job

    Carowinds is seeking a talented and motivated Kitchen Manager to join our dynamic Food & Beverage team. Serving as the park's Sous Chef, this position plays a key leadership role in supporting the culinary operations across the park's diverse dining venues, catering events, and seasonal festivals. Reporting directly to the Executive Chef, the Kitchen Manager (Sous Chef) will assist in overseeing daily kitchen operations, ensuring the highest standards of food quality, safety, and presentation. This role supports the development and execution of innovative menus, staff training, and operational excellence that enhance the guest dining experience throughout the park. The ideal candidate is a hands-on culinary professional with strong leadership skills, a passion for food, and the ability to thrive in a high-volume, fast-paced environment. Working collaboratively with the culinary leadership team, the Sous Chef will help lead a culture of consistency, creativity, and excellence that reflects Carowinds' commitment to exceptional guest service and memorable experiences. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: • Ensures standards of quality and presentation are met for all locations, while controlling production, waste and spoilage • Creates and manages schedule based on budgeted attendance and business needs • Ensures that staff is well trained and follows all safety and sanitation standards, and in compliance will all local, state and federal laws • Develops and implements menu items, recipes and product presentation and introduces standards of quality with presentation. • Performs ordering while maintaining inventory levels. Prepares annual budgets and monitors progress of budget plans • Recruits, interviews, hires and trains divisional staff as needed • Ensures the availability of all needed materials and equipment for efficient operation of the department/division • Adheres to and enforces all Six Flags and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment • Other duties may be assigned Qualifications: • At Least 21 Years of Age • High School Diploma or GED • 6 - 10 Years Culinary Experience • Ability to manage multiple facilities, foods and logistics distribution development • Knowledge of knives, major kitchen production equipment and bakery and pastry work • Basic computer skills, including Microsoft Outlook, Excel and Word • College or culinary training or extensive cooking and production experience • Ability to work nights, weekends and holiday periods to meet business needs • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law
    $35k-49k yearly est. Auto-Apply 25d ago
  • Business Analyst, Multi-Site Operations

    Media One Digital 3.6company rating

    Matthews, NC job

    Media One is a trusted partner in digital printing and textile industries, offering comprehensive solutions for large format printing. From paper, fabric, workflow, and color management to advanced digital printing equipment and finishing, Media One collaborates with top-tier partners to cater to diverse production needs. The company provides nationwide technical support, installation, and service to ensure excellent customer satisfaction. With four strategically located warehouses across the U.S., Media One provides efficient and timely deliveries. Learn more at: ***************************** Join the market leader in digital textile printing. Media One Digital is seeking a detail-oriented, analytical Business Analyst to support finance, sales, and operations across multiple U.S. locations. Reporting to the CFO, this role plays a critical part in driving data-based decisions through financial analysis, business performance tracking, and strategic insights. What You'll Do Analyze financial results, budgets, and forecasts across locations. Partner with accounting on month-end close, variance, and ROI analysis. Track sales trends, product mix, and margin performance by customer and site. Build and maintain dashboards, scorecards, and KPIs for leadership. Consolidate operational and financial data to support benchmarking across sites. Improve data integrity across ERP, CRM, and reporting systems. Lead ad-hoc analysis and scenario modeling for strategic initiatives. What Success Looks Like Accurate and timely reporting that enhances decision-making. Actionable insights that drive measurable improvements in KPIs. Streamlined, standardized performance tracking across all sites. What You'll Bring Bachelor's degree in Finance, Business, Economics, or related field (MBA a plus). 2-3 years' experience in business analysis, FP&A, or operations analysis-preferably in manufacturing or textiles. Advanced Excel skills; experience with Power BI or Tableau. Familiarity with ERP (NetSuite, Sage 100) and CRM (Salesforce) systems. Strong analytical, communication, and problem-solving skills. Ability to work cross-functionally in a fast-paced, multi-site environment. Why Join Us At Media One Digital we power the digital print ecosystem through smart systems, trusted products, and expert support-so our customers can scale what's next. You'll be part of a collaborative, data-driven culture where your insights shape strategic decisions across the business. Equal Opportunity Employer: We're committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other protected characteristic.
    $52k-73k yearly est. 4d ago
  • Credit and Collections Analyst

    Talent Groups 4.2company rating

    Charlotte, NC job

    Schedule: Hybrid schedule: Tuesday, Wednesday, Thursday in-office Monday and Friday remote Training period may require 5 days per week in-office Schedule assigned upon selection Position Summary The Credit & Collections Analyst serves as the primary point of contact for credit, collections, customer service, and cash application activities for an assigned portfolio of customers. This role is responsible for managing customer accounts in a professional and customer-focused manner while supporting the organization's cash collection and Days Sales Outstanding (DSO) goals. This position operates in a high-volume environment and is best suited for candidates with experience in similar fast-paced, complex portfolios. The role focuses heavily on dispute resolution and account research, particularly for Fortune 500 customer accounts, and is not a front-end collections role. The Credit & Collections Analyst reports directly to the Supervisor of Credit and Collections and works closely with cross-functional teams including Treasury, Customer Service, Sales, and Accounting. Key Responsibilities Credit & Collections Management Manage collection activities for an assigned portfolio, ensuring consistent and timely follow-up on delinquent accounts. Adhere to company policies and standards of responsible collection practices. Proactively identify payment issues and work collaboratively with customers to resolve them. Negotiate payment commitments and effectively address customer objections to secure resolution. Dispute Resolution & Account Research Handle dispute resolution for Fortune 500 customer accounts, including investigating and researching claims, deductions, and disputes. Analyze invoice discrepancies, contract terms, pricing, and billing accuracy to determine dispute validity. Partner with internal stakeholders to resolve disputes quickly and accurately. Demonstrate the ability to resolve issues with limited information by taking initiative and conducting thorough research. Customer Service & Communication Serve as a primary customer contact for credit and collections inquiries. Respond to customer email and phone inquiries within a 24-hour turnaround time. Maintain a professional, positive, and customer-focused demeanor at all times. Clearly communicate issues, root causes, and proposed solutions to both customers and internal teams. Cash Application & Reporting Perform cash application and account adjustments as provided by Treasury backup. Ensure accurate posting and reconciliation of payments and adjustments. Provide daily updates and feedback on unresolved issues and delinquent accounts. Analysis & Projects Analyze customer invoices to confirm compliance with contract terms and conditions. Complete ad hoc projects and reporting requests as assigned by management. Manage competing priorities under tight deadlines in a high-volume environment. Required Knowledge & Skills Strong understanding of billing, credit, and collections process cycles. Proven experience in dispute resolution for Fortune 500 customer accounts. Excellent written and verbal communication skills. Strong negotiation skills with the ability to gain customer commitment to pay. Ability to work effectively under pressure while multitasking and meeting deadlines. Experience working in a matrix organization and collaborating across departments. High attention to detail with strong analytical and problem-solving abilities. Technical Requirements Intermediate to Advanced Excel proficiency (Required) Candidates must complete an Advanced Excel Assessment Assessment must be attached to the candidate profile with the resume Excel score must be clearly listed at the top of the resume Proficient in Microsoft Office Suite (Excel, Word, Outlook) Experience with Oracle or similar multi-company accounting software preferred Experience & Education 3-5 years of collections experience within an accounting or finance environment Strong preference for candidates with high-volume, complex account portfolios Experience in a multi-functional role supporting multiple internal stakeholders High-tech or corporate enterprise experience preferred Bachelor's degree in Accounting, Business, or related field preferred (or equivalent experience)
    $32k-42k yearly est. 4d ago
  • Ride Electrician III

    Carowinds 4.2company rating

    Charlotte, NC job

    Job Status/Type: Full time Level III Shift/ Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs. Inspects, maintains, repairs, modifies, and upgrades ride control systems to always ensure safe and efficient operations. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match Maintenance-specific scholarships available FREE entry to ALL our parks and water parks! Perks: Yearly maintenance appreciation week celebration Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Job responsibilities include but are not limited to: Inspects and evaluates rides for proper function. Detects and investigates any electronic/electrical malfunctions or irregularities and responds to daily trouble calls. Orders parts as needed for maintaining ride control systems. Ensures rides are maintained according to the manufacturer, Six Flags, and state guidelines to ensure the safety of ride control operators and guests. Makes suggestions on improving or retrofitting existing ride control systems when variables such as obsolescence indicate the need for doing so. Coordinates activities with other departments and crews as necessary. Maintains working copy of existing control system software and keeps up-to-date with newer versions. Maintains integrity of ride control programs and annually checks for discrepancies of each ride system. Coordinates and performs annual preventative maintenance of ride control systems. Maintains documentation of ride control systems. Prepares and/or processes numerous maintenance records, shift reports, purchase orders, modification forms, estimates, contract agreements, schedules, etc. Assists in other areas where control expertise is required such as energy management lighting systems. May oversee the work of outside contractors. Attends workshops, trainings, meetings, etc. to maintain skills and stay abreast of industry trends, products, and resources. Receives and reviews various records and reports, including maintenance requests, maintenance reports, schematics, ride modification forms, purchase orders, equipment manuals, shift reports, safety sheets, down time reports, contractor quotes, etc. Refers to policy and procedure manuals, maintenance manuals, technical manuals and diagrams, blueprints, computer manuals, ride manuals, catalogs, reference manuals, etc. Operates a variety of equipment and machinery, which may include a vehicle, snorkel lift, forklift, computer, two-way radio, etc. Uses a variety of supplies and tools, which may include computer and clerical supplies, electrician tools, meters, scopes, other hand and power tools, etc. Interacts with and communicates with various groups and individuals, such as the immediate supervisor, other Park managers and staff, co-workers, guests, vendors, contractors, inspectors, etc. Provides guest service according to Six Flags standards when serving the guest, including initiating guest interactions, answering questions, and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags safety guidelines and requirements and reports all unsafe or unusual conditions to supervisor. Meets scheduling availability requirements, including nights, weekends and holiday periods to meet business needs. Meets Six Flag's attendance requirements as outlined in Six Flag's attendance policies. Adheres to Six Flag's code of conduct including costuming and grooming standards as outlined in employees' Guidelines and other park/division specific policies and procedures. Performs other duties as assigned. Qualifications: Qualtifications High school diploma or GED equivalent. Minimum 1-2 years related experience in industrial electrical maintenance work, or a school equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Themed amusement park experience a plus. At least 18 years of age. Ability to climb and work at heights up to 330 feet. Knowledge, Skills & Abilities: Solid knowledge of control processors, components, and communication networks used in real-time industrial applications. Excellent skills in motor and motion control methods and components and in designing and implementing closed-loop motion control. Good skills with using the tools and equipment required. Basic skills using Auto CAD. Ability to communicate effectively and coordinate between co-workers, guests, vendors, contractors, and inspectors. PLC programming and configuration. Education: Associate degree (2 year college) in Electrical/Electronic repair and maintenance. License or Certification: Valid driver's license Experience: Typically requires 4-6 years of electrical controls experience, including at least 2 years working on similar electrical controls. Equivalency: Directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the above requirements.
    $25k-34k yearly est. Auto-Apply 25d ago
  • Campground Front Desk Supervisor

    Carowinds 4.2company rating

    Charlotte, NC job

    Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
    $24k-34k yearly est. Auto-Apply 25d ago
  • Employee Relations Specialist

    Confidential Jobs 4.2company rating

    Asheboro, NC job

    Responsibilities: Serves as the initial contact and liaison for intake and assessment of employee complaints Handles routine labor relations inquiries related to policies, procedures and refers complex matters to appropriate management staff Assists with the development of employee relations practices necessary to establish a proactive, positive employer-employee relationship. Promotes a high level of employee engagement by partnering with leadership to identify long-term/ongoing performance issues Conducts initial interviews and gathers information for employee relations matters such as, work complaints, harassment allegations, or other concerns; informs appropriate HR staff when additional investigation is required Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations and human resources Performs other duties as assigned Requirements: Bilingual Spanish Required Excellent verbal and written communication skills Excellent interpersonal, negotiation and conflict resolution skills Ability to handle sensitive information with confidentiality Excellent time management skills with the proven ability to meet deadlines Strong analytical and problem-solving skills Valid driver's license required Willing to travel to sites when needed
    $47k-69k yearly est. 3d ago
  • Branch Manager

    Confidential Jobs 4.2company rating

    Winston-Salem, NC job

    We're looking for a motivated and experienced Commercial Branch Manager to lead our Western Territory branch (branch is in greater Winston Salem, NC). In this role, you'll oversee all aspects of sales, operations, and service delivery, ensuring every customer receives the highest level of care while driving growth and profitability. POSITION OVERVIEW The Commercial Branch Manager is responsible for achieving all branch sales and revenue goals, managing day-to-day operations, and leading a team of sales and service professionals dedicated to our commercial customer base. You also be responsible for ensuring compliance with company policies, safety standards, and quality service expectations. This position carries full profit and loss (P&L) responsibility for the branch. This is a dynamic leadership opportunity for someone who enjoys combining strategic thinking with hands-on leadership. You'll spend time both in the office and out in the field supporting your team, meeting customers, and ensuring our commercial clients receive the outstanding service they deserve. ESSENTIAL DUTIES AND RESPONSIBILITIES Leadership & Performance Management Lead, coach, and develop a high-performing team focused on commercial accounts. Set clear expectations and monitor daily sales and service performance to meet growth and budget objectives. Conduct weekly team meetings and one-on-one coaching sessions to strengthen performance and accountability. Evaluate employee performance, provide feedback, and support ongoing professional development. Oversee staffing, scheduling, and resource allocation to ensure operational efficiency. Sales & Customer Growth Drive commercial sales growth by implementing and reinforcing company sales practices. Partner with sales professionals to identify new business opportunities, expand existing relationships, and improve retention. Conduct joint field visits to support team members and strengthen customer engagement. Ensure all sales and activity goals are achieved or exceeded. Operations & Service Excellence Maintain the highest standards of service quality and customer satisfaction across all commercial accounts. Optimize routes, resource use, and service schedules for maximum efficiency and profitability. Ensure compliance with safety, regulatory, and company policies. Analyze performance reports to identify trends, forecast needs, and implement improvement strategies. Collaborate with regional leadership to develop growth strategies and operational plans. Training & Compliance Conduct regular training on sales, service, and safety in accordance with company policies and applicable laws. Maintain up-to-date licensing and certifications, ensuring team compliance with all regulatory requirements. Promote a strong culture of safety, integrity, and continuous improvement. SKILLS AND EXPERIENCE REQUIRED Proven leadership experience in commercial pest management. Strong communication, motivation, and people-development skills. Demonstrated ability to meet or exceed sales and operational goals. Experience managing budgets and full branch P&L preferred. Excellent organizational and problem-solving skills. Ability to analyze performance data and make informed business decisions. Must hold a NC Structural Pest Control license in P Phase or have the ability to become licensed in NC within 12 months. Proficiency with Microsoft software (excel, word, PPT) and familiar with handheld technologies. What we offer: Rewarding pay Growth opportunities Stable and growing industry Health, dental, vision, life, & supplemental insurance Paid time off 401(k) Retirement plan with employer matching Company vehicle and gas card
    $37k-52k yearly est. 3d ago
  • Ride Mechanic II

    Carowinds 4.2company rating

    Huntersville, NC job

    Job Status/Type: Full time Level II Shift/ Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs. Performs inspections, maintenance, troubleshooting, repair, and annual rehabilitation of a variety of different amusement rides and attractions, depending on level of employee. Areas of responsibility include (but are not limited to) maintenance of gearboxes, chains, sprockets, hydraulic systems, pneumatic systems, wire rope, hoists, brakes, pumps, and large bearings. Climbing and working safely at height is an essential part of this job. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match Maintenance-specific scholarships available FREE entry to ALL our parks and water parks! Perks: Yearly maintenance appreciation week celebration Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Job responsibilities include but are not limited to: Performs daily, weekly, monthly, annual, and other required inspections of amusement rides and related equipment as assigned, taking corrective actions as issues are identified. Inspections are visual as well as auditory. Trouble shoots a variety of mechanical, pneumatic, hydraulic, and electrical systems and takes appropriate corrective actions. Properly follows all repair procedures and maintains accurate documentation of all repairs. Maintains orderly and accurate records of all required inspections and work performed and submits required paperwork to supervision in a timely manner. Communicates the status of assigned rides both verbally and in written format. Maintains all assigned equipment in a safe and ready condition according to all applicable codes, laws, rules, company policies, and best practices. Reads, understands, and applies information from manufacturer's manuals for service, repair and or component replacement. Accurately reads blueprints (mechanical, pneumatic, and hydraulic). Completes proper documentation as required. Interacts with and communicates with various groups and individuals, such as the immediate supervisor, other Park managers and staff, co-workers, guests, vendors, contractors, inspectors, etc. Provides guest service according to Six Flags standards when serving the guest, including initiating guest interactions, answering questions, and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags safety guidelines and requirements and reports all unsafe or unusual conditions to supervisor. Meets scheduling availability requirements, including nights, weekends and holiday periods to meet business needs. Meets Six Flag's attendance requirements as outlined in Six Flag's attendance policies. Adheres to Six Flag's code of conduct including costuming and grooming standards as outlined in employees' Guidelines and other park/division specific policies and procedures. Performs other duties as assigned. Qualifications: Knowledge, Skills & Abilities: Strong knowledge of control processors, components, and communication networks used in real-time industrial applications. Strong proficiency in developing and reading one-line diagrams, and technical documents. Proficient at maintaining various rides and attractions. Good judgment, decision making and problem-solving skills. Effective verbal and written communication skills. Education: High school diploma or equivalent. License or Certification: Must meet location-specific requirements to work on specific rides and attractions. State or provincial certifications and/or licensing within if applicable in state. Valid driver's license. Welding certification preferred. Experience: Typically requires 4-6 years mechanical maintenance experience, including at least 2 years working on rides. Equivalency: Directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the above requirements.
    $30k-39k yearly est. Auto-Apply 25d ago
  • Kitchen Manager

    Carowinds 4.2company rating

    Concord, NC job

    Carowinds is seeking a talented and motivated Kitchen Manager to join our dynamic Food & Beverage team. Serving as the park's Sous Chef, this position plays a key leadership role in supporting the culinary operations across the park's diverse dining venues, catering events, and seasonal festivals. Reporting directly to the Executive Chef, the Kitchen Manager (Sous Chef) will assist in overseeing daily kitchen operations, ensuring the highest standards of food quality, safety, and presentation. This role supports the development and execution of innovative menus, staff training, and operational excellence that enhance the guest dining experience throughout the park. The ideal candidate is a hands-on culinary professional with strong leadership skills, a passion for food, and the ability to thrive in a high-volume, fast-paced environment. Working collaboratively with the culinary leadership team, the Sous Chef will help lead a culture of consistency, creativity, and excellence that reflects Carowinds' commitment to exceptional guest service and memorable experiences. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: • Ensures standards of quality and presentation are met for all locations, while controlling production, waste and spoilage • Creates and manages schedule based on budgeted attendance and business needs • Ensures that staff is well trained and follows all safety and sanitation standards, and in compliance will all local, state and federal laws • Develops and implements menu items, recipes and product presentation and introduces standards of quality with presentation. • Performs ordering while maintaining inventory levels. Prepares annual budgets and monitors progress of budget plans • Recruits, interviews, hires and trains divisional staff as needed • Ensures the availability of all needed materials and equipment for efficient operation of the department/division • Adheres to and enforces all Six Flags and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment • Other duties may be assigned Qualifications: • At Least 21 Years of Age • High School Diploma or GED • 6 - 10 Years Culinary Experience • Ability to manage multiple facilities, foods and logistics distribution development • Knowledge of knives, major kitchen production equipment and bakery and pastry work • Basic computer skills, including Microsoft Outlook, Excel and Word • College or culinary training or extensive cooking and production experience • Ability to work nights, weekends and holiday periods to meet business needs • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law
    $35k-49k yearly est. Auto-Apply 25d ago
  • Merchandise Manager

    Carowinds 4.2company rating

    Huntersville, NC job

    The Merchandise Manager is responsible for daily oversight and management of the park's Merchandise operations, including vision and strategies that result in profitability growth, safety requirements, world-class Guest service, and associate development and engagement. This position is a hands-on leader that directs the daily operations and leads the Area Manager team to achieve associate, guest and financial goals. All of this will be done in a manner consistent with the mission, values, operating philosophies and standards of Carowinds. Responsibilities: Leads, trains, and develops direct reports through consistent coaching and feedback while driving productivity and morale of the team. Holds self and others accountable to high performance standards. Foster adaptability within assigned work group. Lead by example in an ever-changing climate, be open and set the example for willingness to new ideas and opportunities. Embrace and positively communicate change. Ensures that Retail-related competencies are in place, executed and managed effectively and consistently across the operation. Examples of competencies include, but are not limited to, Retail execution, brand delivery, general safety, budgeting, inventory management and replenishment, expense control, loss prevention, guest experience, speed of service, staffing, and training/development, etc. Partners with local and corporate counterparts in the development of strategy. Work with Merchandise support partners and Product Developers and Planners to proactively create, implement, and manage strategies that ensure effective product flow and stock levels to minimize stock loss and maximize sales, and make location plan adjustments as needed. Establishes and implements the visual merchandising plan for all merchandise locations, drives creative solutions to deliver unique shopping environments and compelling store displays / windows that entice the guest. Understands and drives appropriate metrics to assess business performance - Sales, Per Cap, ADT, Forecast, Budget (sales and KPIs) and Controllable Expenses (operating supplies, shrink and payroll). Discern insights based in understanding relevant market and guest population trends, key business performance metrics and operational feedback to develop appropriate plans and forecasts for the merchandise business by park/location. Ensure the continual adherence of a safety culture throughout the Merchandise team that includes an established safety plan, and compliance with all state, federal, local and company rules and regulations. Receives and responds to guest inquiries, concerns, and complaints; takes corrective action as needed to maintain excellent guest service and integrity of park policies. Participates in the Manager on duty rotation. Maintain financial, operational, and quantitative responsibilities for an assigned role / business category. This may include, but not be limited to Merchandise, Games, Managing of Revenue Partners, Photo, Service/Rentals, Warehousing, Merchandising, or any combination of disciplines. As required, have confidence and ability to work autonomously to meet department goals and objectives while keeping Senior Leader apprised of progress, concerns, and/or needs. Qualifications: Bachelor's Degree, focus in Business, marketing, merchandising preferred. At least 6-8 years of prior work experience working in merchandise/retail industry. At least 3-5 years of prior experience leading and supervising a large team. Ability to work in a fast paced environment, easily shift from strategic to tactical work, creative thinker, ability to work across decisions to achieve common goals, guest and associate focused. Strong presentation skills. At least 5% of travel required for position. Ability to work nights, weekends, and holiday based on business needs.
    $26k-45k yearly est. Auto-Apply 13d ago
  • Merchandise Area Manager

    Carowinds 4.2company rating

    Gastonia, NC job

    Responsible for managing the operation of the retail departments to maximize business results, monitor inventory and adapt to consumer buying behavior. This position supervises the performance of seasonal managers and associates to ensure all retail locations maintain the highest quality presentation, drive sales growth and deliver exceptional guest service with a goal for constant improvement. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Manages the planning, coordinating and implementing of some or all retail operations of the Park, ensuring compliance with all applicable policies, procedures, regulations and standards of quality and safety. Positively develops all Park associates and promotes division goals on a daily basis. Must be self-motivated, driven and have excellent initiative. Supervises seasonal staff, including instructing, assigning, reviewing and planning work of others, maintaining high standards, coordinating activities, hiring and placement, acting on associates problems, recommending and approving associate promotions, transfers, scheduling and discipline and recommending discharge. Encourages a safe, respectful and pleasant work environment. Focuses on coaching and developing a team for long term to increase overall associate retention. Develops, implements and evaluates quality assurance measures. Maintains the highest retail location standards and relocates and/or purchases products as needed to increase profitability. Creates and teaches visual display techniques following established and frequently trend driven visual presentation guidelines. Coordinates and oversees locations set-up before Park opening, including counting in received products, moving fixtures and products, visual merchandising and coordinating product programs. Recognizes and quickly reacts to current retail trends. Reviews department policies and procedures on a continuous basis, making specific recommendations to improve service and efficiency. Achieves financial goals through preparation and adherence to labor and revenue budgets and multiple expense accounts for all retail locations in the Park. Prepares monthly and quarterly financial and inventory reprojections, monitors and adjusts expenditures as needed. Creates, receives and reviews various records and reports including expenses, revenue, cash variance, labor dollars and hours, hiring levels, purchase orders, sales, schedules and inspection reports. Formulates, submits and implements pricing strategies by reviewing sales and revenue performance; determining additional needed sales promotions and closely monitoring inventory levels, product turnover and profit margin. Interacts and communicates with various groups and individuals such as immediate supervisor, other Park managers and staff, subordinates, consultants, counterparts etc. Prepares and delivers regular professional quality presentations to review past performance and deliver planned strategy for the future. Adheres to and enforces all Carowinds policies and procedures, including safety, appearance, attendance and EEO policies, and demonstrates a commitment to guest service in all aspects of employment. Other duties as may be assigned. Qualifications: 3 to 5 years related experience in large scale retail operations management. Amusement park, or similar operational experience, preferred. Ability to pass a mandatory or random drug test, per Company policy, unless prohibited by federal, state or provincial law. Ability to pass a background check, which may include, but is not limited to, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Excels in a fast paced changing environment. Understanding of federal, state and local labor laws. Knowledge of related accounting procedures, profit/loss statements, general ledger, and point of sales systems. Proven leadership skills and experience managing continuous process improvement with the ability to think outside the box and challenge the status quo. Proficient in Microsoft Word, Excel, PowerPoint, Outlook. Must be able to work a flexible schedule including most weekends and often holidays.
    $35k-54k yearly est. Auto-Apply 25d ago
  • Ride Electrician III

    Carowinds 4.2company rating

    Concord, NC job

    Job Status/Type: Full time Level III Shift/ Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs. Inspects, maintains, repairs, modifies, and upgrades ride control systems to always ensure safe and efficient operations. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match Maintenance-specific scholarships available FREE entry to ALL our parks and water parks! Perks: Yearly maintenance appreciation week celebration Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Job responsibilities include but are not limited to: Inspects and evaluates rides for proper function. Detects and investigates any electronic/electrical malfunctions or irregularities and responds to daily trouble calls. Orders parts as needed for maintaining ride control systems. Ensures rides are maintained according to the manufacturer, Six Flags, and state guidelines to ensure the safety of ride control operators and guests. Makes suggestions on improving or retrofitting existing ride control systems when variables such as obsolescence indicate the need for doing so. Coordinates activities with other departments and crews as necessary. Maintains working copy of existing control system software and keeps up-to-date with newer versions. Maintains integrity of ride control programs and annually checks for discrepancies of each ride system. Coordinates and performs annual preventative maintenance of ride control systems. Maintains documentation of ride control systems. Prepares and/or processes numerous maintenance records, shift reports, purchase orders, modification forms, estimates, contract agreements, schedules, etc. Assists in other areas where control expertise is required such as energy management lighting systems. May oversee the work of outside contractors. Attends workshops, trainings, meetings, etc. to maintain skills and stay abreast of industry trends, products, and resources. Receives and reviews various records and reports, including maintenance requests, maintenance reports, schematics, ride modification forms, purchase orders, equipment manuals, shift reports, safety sheets, down time reports, contractor quotes, etc. Refers to policy and procedure manuals, maintenance manuals, technical manuals and diagrams, blueprints, computer manuals, ride manuals, catalogs, reference manuals, etc. Operates a variety of equipment and machinery, which may include a vehicle, snorkel lift, forklift, computer, two-way radio, etc. Uses a variety of supplies and tools, which may include computer and clerical supplies, electrician tools, meters, scopes, other hand and power tools, etc. Interacts with and communicates with various groups and individuals, such as the immediate supervisor, other Park managers and staff, co-workers, guests, vendors, contractors, inspectors, etc. Provides guest service according to Six Flags standards when serving the guest, including initiating guest interactions, answering questions, and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags safety guidelines and requirements and reports all unsafe or unusual conditions to supervisor. Meets scheduling availability requirements, including nights, weekends and holiday periods to meet business needs. Meets Six Flag's attendance requirements as outlined in Six Flag's attendance policies. Adheres to Six Flag's code of conduct including costuming and grooming standards as outlined in employees' Guidelines and other park/division specific policies and procedures. Performs other duties as assigned. Qualifications: Qualtifications High school diploma or GED equivalent. Minimum 1-2 years related experience in industrial electrical maintenance work, or a school equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Themed amusement park experience a plus. At least 18 years of age. Ability to climb and work at heights up to 330 feet. Knowledge, Skills & Abilities: Solid knowledge of control processors, components, and communication networks used in real-time industrial applications. Excellent skills in motor and motion control methods and components and in designing and implementing closed-loop motion control. Good skills with using the tools and equipment required. Basic skills using Auto CAD. Ability to communicate effectively and coordinate between co-workers, guests, vendors, contractors, and inspectors. PLC programming and configuration. Education: Associate degree (2 year college) in Electrical/Electronic repair and maintenance. License or Certification: Valid driver's license Experience: Typically requires 4-6 years of electrical controls experience, including at least 2 years working on similar electrical controls. Equivalency: Directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the above requirements.
    $25k-34k yearly est. Auto-Apply 25d ago
  • Campground Front Desk Supervisor

    Carowinds 4.2company rating

    Huntersville, NC job

    Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.
    $24k-34k yearly est. Auto-Apply 25d ago
  • Ride Mechanic II

    Carowinds 4.2company rating

    Concord, NC job

    Job Status/Type: Full time Level II Shift/ Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs. Performs inspections, maintenance, troubleshooting, repair, and annual rehabilitation of a variety of different amusement rides and attractions, depending on level of employee. Areas of responsibility include (but are not limited to) maintenance of gearboxes, chains, sprockets, hydraulic systems, pneumatic systems, wire rope, hoists, brakes, pumps, and large bearings. Climbing and working safely at height is an essential part of this job. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match Maintenance-specific scholarships available FREE entry to ALL our parks and water parks! Perks: Yearly maintenance appreciation week celebration Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Job responsibilities include but are not limited to: Performs daily, weekly, monthly, annual, and other required inspections of amusement rides and related equipment as assigned, taking corrective actions as issues are identified. Inspections are visual as well as auditory. Trouble shoots a variety of mechanical, pneumatic, hydraulic, and electrical systems and takes appropriate corrective actions. Properly follows all repair procedures and maintains accurate documentation of all repairs. Maintains orderly and accurate records of all required inspections and work performed and submits required paperwork to supervision in a timely manner. Communicates the status of assigned rides both verbally and in written format. Maintains all assigned equipment in a safe and ready condition according to all applicable codes, laws, rules, company policies, and best practices. Reads, understands, and applies information from manufacturer's manuals for service, repair and or component replacement. Accurately reads blueprints (mechanical, pneumatic, and hydraulic). Completes proper documentation as required. Interacts with and communicates with various groups and individuals, such as the immediate supervisor, other Park managers and staff, co-workers, guests, vendors, contractors, inspectors, etc. Provides guest service according to Six Flags standards when serving the guest, including initiating guest interactions, answering questions, and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags safety guidelines and requirements and reports all unsafe or unusual conditions to supervisor. Meets scheduling availability requirements, including nights, weekends and holiday periods to meet business needs. Meets Six Flag's attendance requirements as outlined in Six Flag's attendance policies. Adheres to Six Flag's code of conduct including costuming and grooming standards as outlined in employees' Guidelines and other park/division specific policies and procedures. Performs other duties as assigned. Qualifications: Knowledge, Skills & Abilities: Strong knowledge of control processors, components, and communication networks used in real-time industrial applications. Strong proficiency in developing and reading one-line diagrams, and technical documents. Proficient at maintaining various rides and attractions. Good judgment, decision making and problem-solving skills. Effective verbal and written communication skills. Education: High school diploma or equivalent. License or Certification: Must meet location-specific requirements to work on specific rides and attractions. State or provincial certifications and/or licensing within if applicable in state. Valid driver's license. Welding certification preferred. Experience: Typically requires 4-6 years mechanical maintenance experience, including at least 2 years working on rides. Equivalency: Directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the above requirements.
    $30k-39k yearly est. Auto-Apply 25d ago

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