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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $37,139 | $17.86 |
| 2 | Urban Honolulu, HI | $36,280 | $17.44 |
| 3 | Albany, OR | $33,897 | $16.30 |
| 4 | Boston, MA | $33,433 | $16.07 |
| 5 | San Gabriel, CA | $32,510 | $15.63 |
| 6 | New York, NY | $30,506 | $14.67 |
| 7 | Round Lake, IL | $28,942 | $13.91 |
| 8 | Colorado Springs, CO | $28,428 | $13.67 |
| 9 | Dover, DE | $27,309 | $13.13 |
| 10 | Grafton, OH | $27,119 | $13.04 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $71,012 | $34 | - |
| 2 | Customer Care Consultant | $63,662 | $31 | - |
| 3 | Customer Account Executive | $63,427 | $30 | - |
| 4 | Customer Care Executive | $58,852 | $28 | - |
| 5 | Marketing Representative | $54,711 | $26 | - |
| 6 | Phone Sales | $52,315 | $25 | - |
| 7 | Customs Consultant | $51,174 | $25 | - |
| 8 | Customer Retention Representative | $49,676 | $24 | - |
| 9 | Telesales Representative | $49,286 | $24 | - |
| 10 | Senior Service Representative | $47,568 | $23 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Univision Holdings, Inc. | $36,001 | $17 | - |
| 2 | ESPN | $34,543 | $17 | - |
| 3 | CBS Sports Network | $34,358 | $17 | - |
| 4 | The Times-Journal | $32,875 | $16 | - |
| 5 | NBCUniversal | $32,528 | $16 | 2 |
| 6 | CBS 8 - San Diego News | $32,437 | $16 | - |
| 7 | WPLG | $32,040 | $15 | - |
| 8 | Sentinel | $31,231 | $15 | 1 |
| 9 | HBO | $30,559 | $15 | - |
| 10 | St. Cloud Times | $30,169 | $15 | - |
| 11 | Fox News | $29,997 | $14 | - |
| 12 | The Hawk Eye | $29,821 | $14 | - |
| 13 | FOX40 | $29,493 | $14 | - |
| 14 | Showtime Networks | $29,363 | $14 | - |
| 15 | News10 | $29,262 | $14 | - |
| 16 | CNN | $28,250 | $14 | - |
| 17 | FOX Sports | $27,948 | $13 | - |
| 18 | NBC International Ltd. | $26,770 | $13 | - |
| 19 | Nexstar Media Group | $26,683 | $13 | - |
| 20 | KTVU | $24,392 | $12 | - |