Working At Abercrombie & Fitch Co: Company Overview and Culture

Q: When was Abercrombie & Fitch Co founded?

Abercrombie & Fitch Co was founded in 1892.

Q: How many employees does Abercrombie & Fitch Co have?

Abercrombie & Fitch Co has 44,000 employees.

Q: How much money does Abercrombie & Fitch Co make?

Abercrombie & Fitch Co generates $4.9B in revenue.

Q: What industry is Abercrombie & Fitch Co in?

Abercrombie & Fitch Co is in the retail industry.

Q: What is Abercrombie & Fitch Co's mission?

Abercrombie & Fitch Co's mission statement is "We are committed to providing comfortable and long lasting clothes that look good. At Abercrombie & Fitch, we are committed to increasing diversity of our human resource management all over the organization."

Q: What type of company is Abercrombie & Fitch Co?

Abercrombie & Fitch Co is a public company.

Q: Who are Abercrombie & Fitch Co's competitors?

Abercrombie & Fitch Co competitors include Gap Inc., GUESS, Levi Strauss & Co., Victoria's Secret, Lucky Brand, Neiman Marcus Group, Ralph Lauren, Forever 21, Buckle, Ragstock, Gapkids & Baby, Claire's, Payless ShoeSource, Family Dollar, Famous Footwear, maurices, Hibbett Sports, PacSun, RadioShack, Altar'd State.

Q: Who works at Abercrombie & Fitch Co?

Fran Horowitz-Bonadies (Chief Executive Officer) David Abercrombie (Founder) Ezra Fitch (Founder)

Q: Does Abercrombie drug test?

No, Abercrombie does not usually drug test. While Abercrombie does have a policy against drug use, they almost never ask candidates to take a drug test prior to employment. Using self-reported data from current and past employees, we found that less than 1% report being drug tested.

Q: Does Abercrombie hire felons?

Yes, Abercrombie does hire felons. Specifically, they do not have a policy in place that says they will not hire felons. It largely depends on several factors, such as the location, the type of felony charge, and the preferences of the hiring manager, though certain felonies, like theft, violence, and sexual assault, make you very unlikely to be hired regardless.

Abercrombie & Fitch Co overview

Industry

Retail

Revenue

$4.9B

Headquarters

Employees

44,000

Founded in

1892

Organization type

Public

Social media

Abercrombie & Fitch Co. is a retail company focusing on casual apparel, personal care products, and accessories for men, women, and kids. The company sells its products through stores and direct-to-consumer channels under the brands Abercrombie & Fitch, Abercrombie Kids, Hollister, and Gilly Hicks. With a diverse range of offerings including sportswear apparel, graphic t-shirts, jeans, outerwear, sleepwear, and at-home products for women, A&F; caters to a wide demographic. The company operates in three segments: U.S. Stores, International Stores, and Direct-to-Consumer.

Founded in 1892 and headquartered in Ohio, Abercrombie & Fitch Co. has grown to become an industry leader with 44,000 employees and an annual revenue of $3.7 billion. Fran Horowitz-Bonadies serves as the CEO, guiding its continued growth and success in the competitive retail market. Abercrombie & Fitch Co. has great demographic diversity among employees but notably lacks political diversity with a high proportion of Democratic Party members among its workforce.

Abercrombie & Fitch Co's mission statement

We are committed to providing comfortable and long lasting clothes that look good. At Abercrombie & Fitch, we are committed to increasing diversity of our human resource management all over the organization.

Abercrombie & Fitch Co employee reviews

4.3/5

Based on 14 ratings

Work at Abercrombie & Fitch Co? Share your experience.

Employee reviews

5.0

A zippia user wrote a review on May 2023

Pros of working at Abercrombie & Fitch Co

Collaborative and diverse working environment. Invests in employees' careers.

Cons of working at Abercrombie & Fitch Co

Nothing. I left to grow my professional experience.

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2.0

A zippia user wrote a review on Jun 2021

Pros of working at Abercrombie & Fitch Co

Creativity and friendships

Cons of working at Abercrombie & Fitch Co

Too much stress , lack of communication between management

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3.0

A zippia user wrote a review on May 2021

Pros of working at Abercrombie & Fitch Co

Flexibility for college students

Cons of working at Abercrombie & Fitch Co

Repetitive work / low pay

Abercrombie & Fitch Co benefits

Employee discounts/ making friends / gaining experience working with people

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4.0

A zippia user wrote a review on Apr 2021

Pros of working at Abercrombie & Fitch Co

My job is very customer focused and I enjoy building good relations with customers.

Cons of working at Abercrombie & Fitch Co

The work environment can be unsafe at times in regards to increasing violence in the mall.

Abercrombie & Fitch Co benefits

We are provided with great PTO benefits!

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4.0

A zippia user wrote a review on Apr 2021

Pros of working at Abercrombie & Fitch Co

Community, people, and benefits. The campus is also beautiful and the leadership teams are great. Work life balance is becoming more and more of a priority.

Cons of working at Abercrombie & Fitch Co

HR process and compensation. HR takes a long time to consider you eligible for a promotion.

Abercrombie & Fitch Co benefits

Remote working

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5.0

A zippia user wrote a review on Apr 2020

Pros of working at Abercrombie & Fitch Co

the people

Cons of working at Abercrombie & Fitch Co

work life balance

Abercrombie & Fitch Co benefits

the discount and the ability for upward growth

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5.0

A zippia user wrote a review on Nov 2019

Pros of working at Abercrombie & Fitch Co

Everyone is nice and welcoming.

Cons of working at Abercrombie & Fitch Co

A lot of Folding

Abercrombie & Fitch Co benefits

The discounts periods to purchase uniform

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4.0

A zippia user wrote a review on Jun 2019

Pros of working at Abercrombie & Fitch Co

I like everything about the company from the staffs to the management

Cons of working at Abercrombie & Fitch Co

Nothing l like everything

Abercrombie & Fitch Co benefits

Good salary

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A reddit user wrote a review on Jul 2014

Why is the kids store strange?

Barely any customers, and when we do get them, the majority are foreign. Bosses are obsessed with good looks and buy into the idea that "Abercrombie only hires really really pretty people" - Actual quote by my boss

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A reddit user wrote a review on Jul 2014

Is it true that A&F only hire attractive white guys and girls, and any minorities are hired for the back room? What is the estimated racial makeup of your staff?

Nah they hire attractive people of all races to work in the front. Tons of blacks, Asians, and hispanics work at our store. In fact, of my 3 managers, one is black and one is Hispanic.

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A reddit user wrote a review on Jul 2014

How long have you been working there? How do you feel about the smell of the cologne that eminates from the store?

2 months. They've actually cut back on the scent a lot, so I don't even notice a smell. I've only seen my manager spray the store in the morning, not at any other times throughout the day.

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A reddit user wrote a review on Jul 2014

What was your worst experience working there?

Haven't had one yet. It's a pretty chill working environment, we barely get any customers.

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A reddit user wrote a review on Apr 2014

Did customers cross any lines while you were working?

Nothing too crazy that I experienced. Sometimes people would casually (so they think) grab my butt when taking pictures. Other than that nothing too inappropriate.

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A reddit user wrote a review on Apr 2014

As someone who worked in the fashion/editorial industry as a real model with an agency, why do you guys call yourselves models? You do not belong to an agency. You do not go on go-sees or castings. You do not book shows or editorials. I do not understand. You people are not models.

There is a difference between employees that work permanently at one store termed "model," and shirtless/signed or unsigned "models" that travel to various stores to work. I was an unsigned model that traveled to various stores.

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A reddit user wrote a review on Apr 2014

Did you ever get bored just standing there? Also, best part about that job?

Yeah. I tried to interact with the other workers as much as possible but it was hard because I had to stand in one spot for hours. Best part about the job I guess was that it gave me a lot of confidence. Now I am almost fearless when it comes to anything involving public interaction.

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A reddit user wrote a review on Apr 2014

what was the worst part about this job?

My eyes would hurt after a full day of camera flashes. I saw stars after each day.

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A reddit user wrote a review on Apr 2014

Why former?

Because working for them was only a temporary job and I had to give it up to work on a real career.

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A reddit user wrote a review on Jul 2013

What is the average salary you'd get for working there?

8,000 dollars yearly or there about. 7.67/hr X 20 hours/week X 52 weeks/year.

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A reddit user wrote a review on Jul 2013

To be honest I'd like to apply just to see if they consider me attractive enough, lol (doubt it since I don't wear makeup though). Thanks for the AMA! :)

the company is actually against the usage of make up beyond foundation etc. they like no make up make up, that's it.

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A reddit user wrote a review on Jul 2013

Are all AF employees as snobby as they seem?

No not all, a lot of us are really really nice! but dude there are some who I just want to smack. It's like a lot of other things, the minority are so blantant and so annoying and so elitist and stuck and just terrible people that it's all people can remember.

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A reddit user wrote a review on Jul 2013

This is retarded. They give you the title "model" but really you just fold clothes. Anyone who wants this job can simply get it by not looking like a complete loser. But be warned, it's not glamorous and your gong to get paid low wages and get 4 hour shifts.

pretty much, except my store is UBER busy during the summer so you can work like 35 hours a week. It's a pretty chill job, I work another more stressful job then show up there to just do my thing. Being hired on looks is halfway nice because their expectation of you to actually produce stuff is lower haha.

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A reddit user wrote a review on Jul 2013

I worked at Abercrombie for about a year and a half and loved it. It was probably the cushiest job I've ever had. The managers were really laid back and nice and I hardly did any real work. Besides the occasional guy trying to hit on you and asking for your number, or the customer who was just trying to cause trouble, it really wasn't that bad. Just my opinion, but the one I worked at was fine and it wasn't any worse than the other retail stores I've worked at. :/

yeah that's basically how it was for me under my old manager. New manager isn't as laid back but I still like the job. my coworkers are awesome.

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A reddit user wrote a review on Jul 2013

Have you ever regretted working there? What was the most difficult part of the interview/application process? Thanks!

eh sometimes I wish I could find more of a "real" job and company stadards can be REALLY annoying and customers love to destroy hours of neatly folded work in about 2 seconds but overall I like it a lot better than when I worked for American Eagle NOW THEY ARE SOME SHADY FOLKS NOW. honestly the interview process wasn't bad at all, they just asked a couple questions I had never been asked in an interview like my definition of diversity etc which I didn't have a prepared answer for.

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A reddit user wrote a review on Jul 2013

I'm not thin, but my sister is, and wears clothing from both A&F and Hollister. Sometimes I'd get her a shirt or something from there, and the sales associates were incredibly rude to me, and on two occasions, even asked me to leave. Because "you obviously can't fit in our clothing, and shouldn't be here." What do you think of that? Have you experienced employees being rude to people like that?

Those employees should be fired. That is against company policy and is bad for business. That sort of behavior is not tolerated at my store, but then again I have one of the better stores. While I haven't seen anyone being openly rude to a customer like that, some of the associates may say things after hours or hold that opinion silently.

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A reddit user wrote a review on Jul 2013

Ever hook up with a customer? Or get numbers?

naw man, the customers are either 14 years old, too shy, way too forward or stuck up. Now extremely attractive fellow associates is another story...

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A reddit user wrote a review on Jul 2013

Where do you see yourself in 5 / 10 years time, do you want to progress in the company? Also do you get a lot of crap when you tell certain people that you work for A+F?

It's a mixed bag. Some people say "cool!"...others make flashlight jokes. and in 5 - 10 years I hope to be working as a software engineer (I'm a junior in college right now working toward my degree in computer science).

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A reddit user wrote a review on Jul 2013

How did the interview process go?

actually really well organized. I had retail experience and one day I was in the store shopping and a manager told me I should apply. I filled out an application and showed up to interview day the next week with 6 other individuals. we took turns with the manager and he asked us about fashion, our personal style, what we think the Hollister brand stood for. And what diversity meant to us. (The past few years Hollister has made a huge effort to be racially diverse, and let me tell you they are. My store is full of attractive foreign people with exotic names.)

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A reddit user wrote a review on Jul 2013

is there a restriction on how much you can weigh before the CEO decides that you are too big to be a model/image of the company?

well not technically, but you have to fit into the clothes. Honestly most bigger people don't want to work for A&F or don't survive the interview stage.

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A reddit user wrote a review on Jul 2013

how big of a douche is the owner?

The CEO is a gigantic douche and most of the associates get really annoyed by his decisions. Luckily the other people who actually design the stores, clothes and scents do an excellent job so his idiocy doesn't kill the store completely.

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