Abercrombie & Fitch Co reviews

Hey I really appreciate this comment. But at my store the managers are actually all really awesome and i'm great friends with all of them. But yea the being "checked" thing has always really bothered me. I'm considered one of their better employees and Im just like god damnit I'm not going to steal anything. But yea that pay is pretty lame for the amount of work they make us do.

We were pressured to hire by race back when the diversity was a bigger issue. Each store has a diversity scorecard. You want to balance out those numbers and keep them in the positive because of the high turnover rate. A kid who interviews great but isn't scored as "Great" looking can get hired as a backroom/stockroom employee. But hey, there's some good looking kids there too. I got to say that. Obviously, you can't stretch things too far. If the kid isn't even close to the ideal A&F look, it's going to be a constant battle with upper management to keep that kid on staff. You have to vouch for ugly hires. Even if they are the only ones who get the job done, management does not want to see them ever again.

Wearing sandals is mandatory. We are allowed, on paper, to wear some select shoes, but it is not encouraged. In fact, my bosses over the years are very disappointed and angry when they see you wearing shoes. I hate wearing the tight tight pants or jeggings. They're so tight, you get yeast infections and can't really move well enough to do your job. The dye on the jeans makes your legs turn blue. We're forced to wear flat sandals with no support or padding. Over time, employee's feet actually flatten. Their shoe size changes because the arch collapses in their foot. I think that it's weird that even the CEO and corporate people have to wear the jeans, because it looks unprofessional.

everyone has to be thin and attractive. Everyone up the ladder has to be thin enough to fit in our clothing and wear them everyday in the corporate Home Office in Ohio. Oh it's so sad when someone gets too pregnant to fit into our clothes or has to lose baby weight. The pressure is unbelievable. I have noticed that older men get to have facial hair and they can wear anything from the store, where as store employees have to wear limited items. The only people who don't wear our stuff are servicemen who are contracted from outside the company. Even undercover security wears our clothes which blows their cover!

Ya. More than anything, A&F hates and says blatantly in its interview guide to not hire a person if they are an "introvert". There's a thing called the "Cast-of Tracker" that is your top ten most attractive and outgoing female and male models(salesfloor staff). (It is okay and encouraged for an ugly or chubby employee to only work in the back or with the night crew and not be on the salesfloor.) Every year the cast of gets their photo taken and submitted to corporate. Calendars and video propaganda are made and dispersed congratulating the sexiest store locations, etc. Models on the walls and bags are chosen from a national selection process that filters these cast of people. So looks are incredibly important to get corporate attention and therefore promotions.

Collaborative and diverse working environment. Invests in employees' careers.

Nothing. I left to grow my professional experience.

Creativity and friendships

Too much stress , lack of communication between management

Flexibility for college students

Repetitive work / low pay

Employee discounts/ making friends / gaining experience working with people

My job is very customer focused and I enjoy building good relations with customers.

The work environment can be unsafe at times in regards to increasing violence in the mall.

We are provided with great PTO benefits!

Community, people, and benefits. The campus is also beautiful and the leadership teams are great. Work life balance is becoming more and more of a priority.

HR process and compensation. HR takes a long time to consider you eligible for a promotion.

Remote working

the people

work life balance

the discount and the ability for upward growth

Everyone is nice and welcoming.

A lot of Folding

The discounts periods to purchase uniform

I like everything about the company from the staffs to the management

Nothing l like everything

Good salary

Barely any customers, and when we do get them, the majority are foreign. Bosses are obsessed with good looks and buy into the idea that "Abercrombie only hires really really pretty people" - Actual quote by my boss

Nah they hire attractive people of all races to work in the front. Tons of blacks, Asians, and hispanics work at our store. In fact, of my 3 managers, one is black and one is Hispanic.

2 months. They've actually cut back on the scent a lot, so I don't even notice a smell. I've only seen my manager spray the store in the morning, not at any other times throughout the day.

Haven't had one yet. It's a pretty chill working environment, we barely get any customers.

Nothing too crazy that I experienced. Sometimes people would casually (so they think) grab my butt when taking pictures. Other than that nothing too inappropriate.

There is a difference between employees that work permanently at one store termed "model," and shirtless/signed or unsigned "models" that travel to various stores to work. I was an unsigned model that traveled to various stores.

Yeah. I tried to interact with the other workers as much as possible but it was hard because I had to stand in one spot for hours. Best part about the job I guess was that it gave me a lot of confidence. Now I am almost fearless when it comes to anything involving public interaction.

My eyes would hurt after a full day of camera flashes. I saw stars after each day.

Because working for them was only a temporary job and I had to give it up to work on a real career.

8,000 dollars yearly or there about. 7.67/hr X 20 hours/week X 52 weeks/year.

the company is actually against the usage of make up beyond foundation etc. they like no make up make up, that's it.

No not all, a lot of us are really really nice! but dude there are some who I just want to smack. It's like a lot of other things, the minority are so blantant and so annoying and so elitist and stuck and just terrible people that it's all people can remember.

pretty much, except my store is UBER busy during the summer so you can work like 35 hours a week. It's a pretty chill job, I work another more stressful job then show up there to just do my thing. Being hired on looks is halfway nice because their expectation of you to actually produce stuff is lower haha.

yeah that's basically how it was for me under my old manager. New manager isn't as laid back but I still like the job. my coworkers are awesome.

eh sometimes I wish I could find more of a "real" job and company stadards can be REALLY annoying and customers love to destroy hours of neatly folded work in about 2 seconds but overall I like it a lot better than when I worked for American Eagle NOW THEY ARE SOME SHADY FOLKS NOW. honestly the interview process wasn't bad at all, they just asked a couple questions I had never been asked in an interview like my definition of diversity etc which I didn't have a prepared answer for.

Those employees should be fired. That is against company policy and is bad for business. That sort of behavior is not tolerated at my store, but then again I have one of the better stores. While I haven't seen anyone being openly rude to a customer like that, some of the associates may say things after hours or hold that opinion silently.

naw man, the customers are either 14 years old, too shy, way too forward or stuck up. Now extremely attractive fellow associates is another story...

It's a mixed bag. Some people say "cool!"...others make flashlight jokes. and in 5 - 10 years I hope to be working as a software engineer (I'm a junior in college right now working toward my degree in computer science).

actually really well organized. I had retail experience and one day I was in the store shopping and a manager told me I should apply. I filled out an application and showed up to interview day the next week with 6 other individuals. we took turns with the manager and he asked us about fashion, our personal style, what we think the Hollister brand stood for. And what diversity meant to us. (The past few years Hollister has made a huge effort to be racially diverse, and let me tell you they are. My store is full of attractive foreign people with exotic names.)

well not technically, but you have to fit into the clothes. Honestly most bigger people don't want to work for A&F or don't survive the interview stage.

The CEO is a gigantic douche and most of the associates get really annoyed by his decisions. Luckily the other people who actually design the stores, clothes and scents do an excellent job so his idiocy doesn't kill the store completely.

yes theres HR. Theres a lawsuit about once a week it seems. Great lawyers. Everythings very careful and they settle all lawsuits. If you work here, you get more class action payouts than bonuses and raises combined.

there are no lesbian or gay women that i have ever encountered at that brand, only gay men. No I haven't.

Oh ya. I hired a lot of people I shouldnt have by their standards. The interview guide is word for word. It tells you how to evaluate them. It says if the person is great looking and fits the brand style, then they are pretty much a shoe in. Sometimes I got sappy and hired people who really needed a job and seemed hardworking, even though they werent great looking but just amazing, smart, dedicated, professional teenagers man. I hated turning those kids down because they didn't do anything wrong. We get great interviews from not great looking people and have to send them away. Real shame.

aw how sad

29k as starting manager, 39k as a store manager. You can't really argue or bargain with them, even if you threaten to leave. Theyre very stingy with money and pay the least of all retailers, I hear. They are annual raises but usually amount to cents or a a few bucks.

everyone has to be thin and attractive. Everyone up the ladder has to be thin enough to fit in our clothing and wear them everyday in the corporate Home Office in Ohio. Oh it's so sad when someone gets too pregnant to fit into our clothes or has to lose baby weight. The pressure is unbelievable. I have noticed that older men get to have facial hair and they can wear anything from the store, where as store employees have to wear limited items. The only people who don't wear our stuff are servicemen who are contracted from outside the company. Even undercover security wears our clothes which blows their cover!

this is very common and true. The manager thought you were attractive and wanted to show a picture of you to her boss to see if they'd approve you to be on the cast of list (see above) OR show you off as a hire and get feedback.

Wearing sandals is mandatory. We are allowed, on paper, to wear some select shoes, but it is not encouraged. In fact, my bosses over the years are very disappointed and angry when they see you wearing shoes. I hate wearing the tight tight pants or jeggings. They're so tight, you get yeast infections and can't really move well enough to do your job. The dye on the jeans makes your legs turn blue. We're forced to wear flat sandals with no support or padding. Over time, employee's feet actually flatten. Their shoe size changes because the arch collapses in their foot. I think that it's weird that even the CEO and corporate people have to wear the jeans, because it looks unprofessional.

Ya. More than anything, A&F hates and says blatantly in its interview guide to not hire a person if they are an "introvert". There's a thing called the "Cast-of Tracker" that is your top ten most attractive and outgoing female and male models(salesfloor staff). (It is okay and encouraged for an ugly or chubby employee to only work in the back or with the night crew and not be on the salesfloor.) Every year the cast of gets their photo taken and submitted to corporate. Calendars and video propaganda are made and dispersed congratulating the sexiest store locations, etc. Models on the walls and bags are chosen from a national selection process that filters these cast of people. So looks are incredibly important to get corporate attention and therefore promotions.

There is a bit on their website about the sweat shop conditions. They have gone through some steps to make sure they are like certified and official but I believe that doesn't mean anything. It usually means that, in that country of origin, the factory is vetted and workers get like a standard wage. That usually is equivalent to still just pennies in US dollars however. I know that their contracted sweatshops are located almost all over the world from China to Bangladesh, Vietnam, Japan, etc. The shipments arrive with bugs in them from all over the world, how beautiful!

You just tell them blatantly, "We don't make XL for women." Back in 2005 and earlier, Abercrombie & Fitch trained its employees to purposely ignore, not help, and be snotty to it's customers. This created a "too good" image for them and was encouraged. The company and the program have literally no shame. years later, we now are forced to greet everyone you see and the program has changed.

I do not agree with the company in any way. I took the job after college when I couldn't find a job in my major and really really really needed the money for my family. I also was dying to work a full time job for the first time! What a disappointment. People are never told why, or why not they are hired. There is a script for those questions and a script for nearly everything. Everything at the company has a predetermined response that we memorize. This predetermined agenda is referred to as "The Program".

I always hated it and regretted it. I finally quit after I had a manager who wouldn't leave me alone. This manager would call me before and after work and encourage us to work on our days off. Ugh just a horrible, fake, shallow person. It made me realize that I needed to spend more time on me, my life and family and what I really want in a career.

Hey, we "technically" do not have to wear the A&F brand while working as long as it looks like the brand if you get what i mean. But if you wear something else the managers get on your *** about it and give you a hard time. So you pretty much have to. And yea our discount ranges between like 30-50%

Uhm not going deaf although the music can get REALLY annoying at times. Its loudness + the fact that it shuffles between 4 songs. Sometimes i work i put in some noise canceling ear buds to make it better. And i guess i consider myself average in looks? And i applied only because a friend of mine already worked there Yes there are multiple black employees haha.

Never. I treat all customers the same regardless of race, gender, or looks.