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  • Sales Representative

    Abila 4.1company rating

    Abila job in Groton, CT or remote

    We are seeking a Sales Representative to join our growing YM Careers team in the Groton, CT office! Annual on-target earnings: $85,000. The base pay is $19.23 per hour with an additional $45,000 annual commission ($35,000 OTC + $10,000 performance reward). YM Careers YM Careers is the industry's most trusted career center platform for associations powering nearly 3,000 niche job boards that connect more than a million employers with tens of millions of association members and website users. Associations leverage the platform to provide a valuable member service, acquire and engage new members, and increase non-dues revenue. YM Careers is part of Momentive Software, which offers an integrated set of solutions that help member-based organizations increase revenue, improve efficiency, and digitally engage members. Learn more at ymcareers.com. A Day in the Life * Develop strong client relationships in an assigned portfolio of niche career centers * Learn and understand recruitment advertising challenges within an assigned industry vertical * Drive sales in your assigned territory by hunting for new business, farming renewal business and upselling products to an existing client base * Learn and demonstrate a fundamental understanding of our services and technology platform, while being able to articulate the advantages to customers and prospects * Complete proactive outreach on hot leads that are provided every day to the sales team * Perform a high level of sales activity, with the assistance of sales technologies and automation * Sell a robust product suite of solutions designed to promote employers open roles and build their employer brand * Assist current customers with their recruitment advertising strategy, by making product recommendations that best satisfied their needs * Ensure the timely and successful delivery of our products and services * Meet or exceed daily sales and activity targets We are looking for someone who brings * 1-2 years of sales experience * Strong verbal and written communication skills * A strong sense of self-motivation and drive * Ability to multi-task and work in a high paced environment * Attention to detail with excellent organization skills * Great customer service skills and ability to build client relationships * A desire to be a superstar player on a world class team * The ability to work in the Groton, CT office #LI-JF1 #momentivesoftware About Us Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive's cloud-based software and services to address their most pressing challenges - from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough - so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com. Why Work Here? At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you're looking for a place where your work matters and your ideas are valued, you'll find it here. Medical, Dental & Vision Benefits 401(k) Savings Plan with Company Match Flexible Planned Paid Time Off Generous Sick Leave Inclusive & Welcoming Environment Purpose-Driven Culture Work-Life Balance Commitment to Community Involvement Employer-Paid Parental Leave Employer-Paid Short-Term Disability Remote Work Flexibility Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.
    $35k-85k yearly Auto-Apply 28d ago
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  • Network Account Representative

    Abila 4.1company rating

    Abila job in Groton, CT or remote

    What We Do YM Careers partners with leading professional associations to give employers access to niche, highly qualified talent, veterinarians, cardiologists, radiologists, engineers, accountants, educators, and other credentialed professionals. Jr. Enterprise Account Executives help employers reach these candidates by selling job postings, recruitment advertising packages, employer branding, and digital marketing solutions through our association career centers. Role Overview Network Sales Representatives help employers hire specialized talent by selling recruitment solutions across multiple niche association job boards within assigned industry verticals. This role is hunting-focused (75%), responsible for acquiring new employer relationships through inbound and outbound prospecting. The remaining 25% of the role focuses on account management, including renewals, expansions, and repeat business across the YM Careers Network. Network Sales Reps run a consultative sales motion, recommending multi-board job posting and subscription solutions aligned to employer hiring needs, role specialization, and geographic reach-driving incremental revenue and long-term value. Responsibilities New Business Development (75%) * Prospect and generate new employer relationships via phone, email, LinkedIn, Teams meetings, and CRM-driven activity. * Understand employer hiring needs and recommend tailored recruitment advertising solutions. * Educate HR leaders, Talent Acquisition managers, and hiring managers on the value of association audiences. * Build and maintain a strong pipeline with clear next steps and accurate forecasting. * Achieve monthly and quarterly new business revenue targets. * Demonstrate strong product knowledge across all recruitment advertising offerings. Account Management & Upsell (25%) * Manage and grow a smaller set of existing employer accounts. * Ensure customer satisfaction and repeat purchases. * Identify opportunities to upgrade campaigns to include events, banners, journals, podcasts, and spotlight placements. * Conduct light account reviews to reinforce hiring best practices. * Support transitions of strategic accounts to National Account Managers when appropriate. Consultative Sales & Hiring Expertise * Become a knowledgeable advisor in niche hiring markets and candidate behavior trends. * Use performance data, benchmarks, and case studies to guide employer decisions. * Represent YM Careers with professionalism and strong consultative selling skills. Operational Excellence * Maintain excellent CRM hygiene in Salesforce, including activities, notes, and forecasting. * Provide accurate pipeline updates to leadership. * Follow defined daily/weekly sales cadences and productivity expectations. * Collaborate with marketing, product, and customer support to optimize client outcomes. Qualifications * 2+ years of B2B sales experience required * 1-3+ years inside sales, recruitment advertising, staffing, BDR/SDR, or media sales experience preferred/nice to have. * Education: Bachelor's degree in business or a related field, or an equivalent combination of education and work-related experience. * Strong hunter mentality, high activity, resilience, and persistence. * Ability to understand and communicate recruitment strategies tailored to niche hiring. * Experience selling job ads, digital media, or HR tech is a plus. * Comfortable engaging HR leaders, talent acquisition teams, and business owners. * Skilled in discovery, objection handling, and consultative selling. * Proficient in Salesforce, SalesLoft, Gong, and Microsoft Office Suite. * 10% travel required for industry conferences, events, and expos. Success Indicators * Strong new business attainment and consistent pipeline growth. * Clean, accurate, forecastable Salesforce usage. * Employers trust your guidance and return for additional advertising needs. * High activity discipline, coachability, and progression toward Enterprise roles. Work Environment and Flexibility Enjoy the best of both worlds with our hybrid work schedule. This role is based at our Groton, CT office three days a week with the flexibility to work remotely two days per week. About Momentive Software Momentive Software amplifies the impact of over 30,000 purpose-driven organizations in over 30 countries. Mission-driven organizations and associations rely on the company's cloud-based software and services to engage the people they serve, simplify operations, and grow revenue. With strategic focus areas in events, careers, fundraising, financials, and operations, Momentive supports organizations that make communities stronger. Learn more at momentivesoftware.com. About YM Careers Network YM Careers Network powers nearly 3,000 association career centers and connects more than one million employers with specialized talent in healthcare, veterinary medicine, engineering, finance, education, legal, and other professional fields. We help associations increase non-dues revenue and member engagement while giving employers targeted access to niche, credentialed professionals through association job boards. Learn more at ******************************* #LI-NR1 #momentivesoftware About Us Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive's cloud-based software and services to address their most pressing challenges - from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough - so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com. Why Work Here? At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you're looking for a place where your work matters and your ideas are valued, you'll find it here. Medical, Dental & Vision Benefits 401(k) Savings Plan with Company Match Flexible Planned Paid Time Off Generous Sick Leave Inclusive & Welcoming Environment Purpose-Driven Culture Work-Life Balance Commitment to Community Involvement Employer-Paid Parental Leave Employer-Paid Short-Term Disability Remote Work Flexibility Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.
    $34k-48k yearly est. Auto-Apply 13d ago
  • Remote Director of Healthcare Revenue Cycle Growth

    T2 Tech Group 4.2company rating

    Remote or Torrance, CA job

    A healthcare IT consulting firm is looking for a Director of Business Development specializing in revenue cycle management. This role focuses on identifying new business opportunities, developing client relationships, and driving growth in the healthcare sector. Candidates should have 5+ years of relevant experience and a strong understanding of healthcare revenue cycles, with excellent communication and negotiation skills. Join a forward-thinking team and work in a flexible, collaborative environment offering competitive salary and incentives. #J-18808-Ljbffr
    $103k-132k yearly est. 4d ago
  • Remote Healthcare IT Growth Leader

    T2 Tech Group 4.2company rating

    Remote or Torrance, CA job

    A boutique IT consulting firm is seeking a Business Development Manager with expertise in healthcare revenue cycle management to identify new business opportunities and foster client relationships. The role involves strategic growth initiatives within healthcare organizations and requires a minimum of 5 years in business development. Candidates should possess strong communication skills and a knowledge of revenue cycle processes. This position offers competitive compensation and a collaborative, remote work environment. #J-18808-Ljbffr
    $110k-149k yearly est. 4d ago
  • Custodian

    Peopleadmin 4.0company rating

    Milford, CT job

    Essential Functions Clean All Aspects of Assigned Area- Clean and disinfect sinks, toilets and trash receptacles. Clean and fill toilet paper and paper towel dispensers. Clean mirrors, hand rails, floors, glass doors, windows, window ledges, coat racks, file cabinets, blinds, shelves, tables, chairs, chalkboards, dry erase boards, ceilings, diffusers and air ducts. Empty trash cans and replace liners. Dry mop, wet mop and clean the grease pit with the Hotsy. Able to work safely with cleaning chemicals. Shop floor concrete is to be degreased with lye in mop bucket. Etch concrete floors with muriatic acid. Squeegee floors. Put down hi-dri safety absorbent after oil spills. Apply finish and sealer after stripping, to tile and concrete floors, ramps and steps. Clean floor drains with shovel and scraper, removing sand, gravel and sludge with shovel. Lift and dump the material from drain into waste barrel and dispose of it. Secure Area-Make sure all doors are locked before leaving the area. Room Set-ups Transport tables and chairs for classroom/area set-ups and return to storage after event. Install floor coverings. Pull out bleachers, set up stage and podium and set up sporting equipment. Safety and Security-Understand the dangers and safety precautions in use of chemicals. Make sure employees wear appropriate protective articles. Keep emergency eye wash stations in working order. Put out “Wet Floor” signs when appropriate and remove when floors are dry. Promote/Support Diversity, Inclusion, Equity, and Access: Work toward creating a welcoming, inclusive, equitable, and productive work and learning environment, where all students, faculty members, and college employees are valued and may contribute to their full potential, regardless of their differences. Make concerted efforts to implement accessible and inclusive practices and processes aimed at creating a diverse and equitable learning and work environment. Commit to fostering and maintaining a safe environment of respect and inclusion for students, employees, and members of the community, and promote and support the College's policies and programming related to access, fair employment, EEO , equity, inclusion, and diversity. Promote/Support the Organizational Environment through Goal 9 of the Strategic Plan: Maximize operational efficiency by enhancing policies and procedures, staffing, and communication processes and practices. Enhance positive communication processes and practices, and maximize a positive and engaging organizational environment by encouraging input, reflective and transparent communication, and compassion and respect toward the views and ideas of others. Minimum Qualifications At least sixteen (16) years of age or older Valid Driver's License Ability to Qualify for Auto Insurance Coverage Minimum of one (1) year of work experience in custodial work
    $32k-41k yearly est. 60d+ ago
  • Associate Security Researcher

    The Cobalt Group 4.5company rating

    Remote job

    The Role At Cobalt, we are evolving the way we approach security research. We are looking for an Associate Security Researcher who doesn't just want to "break things," but who wants to understand the why and how behind the defense. This is a unique "Purple Team" role. We are looking for a candidate with a strong foundational background in Systems Administration who wants to transition into security research. You will be the bridge between red and blue-using your knowledge of how systems are built to help us identify how they are compromised and, more importantly, how to protect them. What You'll Do As an Associate on this team, you will be the backbone of our research operations. You will handle the foundational "grunt work" that powers our high-level research while being mentored to become a full-scale Security Researcher. Foundation & Infrastructure: Leverage your sysadmin background to set up research environments, manage lab infrastructure, and ensure our tooling is stable. Purple Team Collaboration: Assist in simulating threats (Red) while documenting detection gaps and defensive improvements (Blue). Research Support: Perform data collection, log analysis, and initial vulnerability triaging to support Senior Researchers. Documentation: Maintain high-quality documentation of research findings, scripts, and internal wikis. Continuous Learning: Engage in a structured growth path to evolve from foundational sysadmin/support tasks into deep offensive security research. Perform technical authorship and quality control for the TPM organization by reviewing penetration testing findings and final reports to ensure accuracy and actionable remediation guidance. Who You Are We aren't looking for a "hardcore pentester" who only cares about the exploit. We want a curious, methodical problem-solver who understands how a network breathes. Required Qualifications: The Sysadmin Spirit: You have a background in systems administration or IT operations. You understand servers, networking, permissions, and logs because you've managed them. Security Mindset: You have a strong grasp of security fundamentals and likely hold certifications such as Security+, CySA+, GSEC, or are working toward an OSCP. Pentesting Awareness: You understand the methodology of a penetration test (recon, scanning, exploitation), even if you haven't been a full-time pentester yet. US-Based: For logistical and compliance reasons, this role is strictly limited to candidates residing in the United States. Time Zone Alignment: Preference will be given to candidates in EST or CST to align with our team's morning-heavy meeting schedule. Bonus Points if: You have experience with automation (Python, Bash, or PowerShell). You have an interest in cloud security (AWS/GCP/Azure). You enjoy "tinkering" in a home lab environment. Why You Should Join Us Grow in a passionate, rapidly expanding industry operating at the forefront of the Pentesting industry Work directly with experienced senior leaders with ongoing mentorship opportunities Earn competitive compensation and an attractive equity plan Save for the future with a 401(k) program (US) or pension (EU) Benefit from medical, dental, vision and life insurance (US) or statutory healthcare (EU) Leverage stipends for: Wellness Work-from-home equipment & wifi Learning & development Make the most of our flexible, generous paid time off, and paid parental leave Pay Range Disclosure Cobalt is committed to fair and equitable compensation practices. The salary range for this role is ($55k - 85k ) per year + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states and may be impacted by proximity to major metropolitan cities. Cobalt (the "Company") is an equal opportunity employer, and we want the best available persons for every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws and providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Cobalt is an E-Verify employer. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). It allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.
    $55k-85k yearly Auto-Apply 4d ago
  • Technical Training Specialist

    Accela 4.7company rating

    Remote job

    ABOUT THE ROLE The Technical Trainer designs, develops, and delivers engaging product and user training focused on the Accela Civic Platform. This role emphasizes the creation of video and eLearning content that helps customers, partners, and internal teams gain the skills needed to implement and manage Accela solutions effectively. The trainer may also conduct live, instructor-led virtual sessions on specific Civic Platform topics to support interactive learning and reinforce key concepts. SPECIFIC RESPONSIBILITIES Design and develop engaging technical training materials for Civic Platform products, including video tutorials, eLearning modules, and simulations. Deliver live, virtual instructor-led training sessions for select product areas as needed. Collaborate with product, implementation, and customer success teams to ensure training aligns with product updates and customer needs. Develop supporting education materials such as course guides, scripts, assessments, and hands-on exercises. Maintain an in-depth understanding of Accela implementation methodologies, Civic Platform functionality, and internal systems. Administer and maintain content within Accela University applications to ensure accuracy, organization, and usability. Contribute ideas and best practices to continuously enhance Accela's training library and learner experience. REQUIRED QUALIFICATIONS BA/BS degree in Education, Instructional Design, Business Administration, or related field. 3+ years of experience designing or delivering technical training, with at least 2+ years in a software or SaaS environment. 3+ years of experience administering or supporting the Accela Civic Platform and associated/supporting applications. Proven experience creating self-paced eLearning and instructional videos using modern authoring tools (Articulate, Camtasia, Captivate, etc.). Strong presentation, communication, and editing skills with attention to instructional clarity and engagement. Ability to manage multiple training projects in a fast-paced environment with minimal supervision and ability to navigate ambiguity. Collaborative, innovative mindset with strong attention to user experience. Familiarity with government workflows is a plus. Availability to deliver live virtual sessions as needed; no regular travel required. ABOUT ACCELA For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. COMPENSATION AND WELL-BEING The annual base salary range for this full-time position is $65,000 - $75,000. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this role is eligible to earn commissions. Accela's U.S. team members will receive a generous benefits package consisting of options including medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation. #LI-REMOTE
    $65k-75k yearly Auto-Apply 5d ago
  • Manager, Customer Support

    Accela 4.7company rating

    Remote job

    ABOUT THE ROLE The Manager of Technical Support is first and foremost a people leader. You will lead, coach, and inspire a team of technical support professionals to deliver effortless experiences for our customers. At Accela, that means making it easy to get help, solving issues quickly, and preventing future problems. This role reports to the Senior Director of Technical Support and combines leadership excellence with operational rigor to ensure support is responsive, proactive, and continuously improving. SPECIFIC RESPONSIBILITIES Lead and develop people: Build a high-performing team through coaching, mentoring, and career development. Foster a culture of accountability, collaboration, and continuous improvement. Oversee daily operations, including queue management, case assignment, service quality, and global coverage. Own team KPIs and reporting, including SLA attainment, backlog health, fix timeframes, CSAT, and escalation trends. Provide regular executive updates. Use CRM and support analytics to identify patterns, prioritize work, and drive proactive actions that prevent escalations. Act as the primary point of contact for major customer escalations. Lead resolution efforts with clarity, urgency, and professionalism. Conduct root cause analysis and corrective/preventive action reviews to close gaps in process, training, and product. Optimize policies and processes to remove friction and improve efficiency. Strengthen self-service resources and partner on enhancements that reduce customer effort. Evaluate and adopt new technologies that advance the support operating model, including automation and AI-assisted capabilities. Collaborate cross-functionally with Product, Engineering, and Customer Success to protect and improve the customer experience. Support workforce management for forecasting, scheduling, and capacity planning. REQUIRED QUALIFICATIONS Bachelor's degree in Business, Management, Information Systems, or equivalent experience. 5-7 years in technical or customer support, with at least 3-5 years in a people leadership role (manager or team lead). Proven ability to lead, mentor, and develop high-performing teams in a dynamic environment. Strong command of support operations, including SLA management, escalation handling, and customer communications. Experience with CRM and support platforms such as Salesforce Service Cloud, Zendesk, or ServiceNow. Demonstrated strength in analytics and reporting to drive decisions and improvements. Excellent communication skills with executive presence and the ability to align stakeholders. DESIRED QUALIFICATIONS Experience managing technical support in a SaaS environment, ideally serving public sector or complex B2B customers. Familiarity with workflow automation tools and self-service solutions. Track record of improving CSAT, reducing backlog, and increasing first-contact resolution through team leadership and process optimization. Certifications such as ITIL Foundation, HDI Support Center Manager, or KCS Practitioner are a plus. ABOUT ACCELA For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. COMPENSATION AND WELL-BEING The annual base salary range for this full-time position is $110,000-$120,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement. Accela's U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation. #LI- Remote
    $110k-120k yearly Auto-Apply 5d ago
  • Technical Support Representative - Remote

    Bigcommerce 4.8company rating

    Remote job

    Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. As a Technical Customer Support Representative, you will be responsible for supporting, providing value to, and powering the growth of merchants using the world's best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more. What You'll Do: Provide outstanding phone, email, and chat-based technical support to our customers in a fast-paced environment (expect up to 7.5 hours of talk/chat time a day) Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand Communicate with the management team and developers to improve product functionality and resolve issues Decrease incoming volume by striving toward first contact resolution and proactively onboarding and advising customers on eCommerce best practices Assist customers with common billing, invoice, and account issues Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently Display high levels of professionalism in recurring interactions with departments inside and outside of the CSS organization Who You Are: A work ethic that demonstrates dedication to the company, its mission, and the team; a desire to work in a culture of excellence Experience in a customer-facing, service-oriented role is required; experience in a phone, email, or chat-based technical support or customer service contact center preferred Exceptional ability to utilize self-service resources (internal guides, Google-fu, external service portals, etc) to find solutions is required Strong aptitude toward various web, eCommerce, and hosting technologies and how they work together Exceptional critical thinking and soft skills with a passion for getting every customer on the path to success using thoughtful solutions that best fit each situation Team player interested in growing and competing alongside some of the best technical support agents in the business; willingness to help and seek help from peers Exceptional written and verbal communication skills; an ability to communicate effectively with and deescalate frustrated or upset customers without taking it personally Ability to read or edit within at least one web language (HTML, CSS, Javascript, Jquery, etc), as well as a basic understanding of data structures, is preferred Additional Requirements: We have a variety of schedules available and will include evenings, weekends, and holidays This description is intended to serve as a summary of key duties and responsibilities and may not contain a comprehensive list of activities . #LI-KE1 #LI-REMOTE (Pay Transparency Range - $19.00 - $21.00) The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at ********************************* Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
    $32k-38k yearly est. Auto-Apply 60d+ ago
  • Growth Operations Manager

    The Cobalt Group 4.5company rating

    Remote job

    Who We Are Cobalt was founded on the belief that pentesting can be better. Our pentests start in as little as 24 hours and integrate with modern development cycles thanks to the powerful combination of a SaaS platform coupled with an exclusive community of testers known as the Cobalt Core. Accepting just 5% of applicants, the Core boasts over 400 closely vetted and highly skilled testers who jointly conduct thousands of tests each year. Our award-winning, fully remote team is committed to helping agile businesses remediate risk quickly and innovate securely. Today, over 1,000 customers use Cobalt to run pentests on demand via Pentest as a Service, AKA PtaaS, a space which Cobalt pioneered (you could even say we wrote the book on it) and continues to lead. Description We are hiring for a Marketing Operations Manager to join our RevOps team! This individual will ensure that Hubspot, Salesforce and other Marketing/GTM related applications enable the full potential of our Marketing and BDR teams. You will maintain, optimize and create scalable processes that ensure best practices in lead generation and database management. You will also conduct complex data analysis that will be used to inform strategic decisions by stakeholders from across the company. You will work closely with team managers and your operations and enablement colleagues to streamline processes and workflows and unlock insights by ensuring data integrity and building dashboards. The Growth Operations Manager is a critical member of the Revenue Operations team, responsible for driving operational excellence across Sales, Marketing, BDR, and Customer Success. This role spans Sales Ops, CS Ops, and Marketing Ops, while partnering closely with the GTM Systems Ops and GTM Analytics Manager. Reporting to the Sr. Director of Revenue Operations, the Growth Operations Manager will own the operational processes that directly impact revenue growth, capture requirements, document workflows, and translate insights into prioritized initiatives. Acting as the bridge between GTM teams, data, and systems, this person ensures alignment, clarity, and seamless execution across the GTM engine. Success in this role requires a growth-minded operator who can switch between Marketing, Sales, and CS perspectives while keeping a strong operational focus on revenue-driving initiatives. Key Responsibilities GTM Alignment & Operational Excellence Partner with Sales, Marketing, BDR, and Customer Success leaders to document, optimize, and scale GTM processes across pipeline creation, lead conversion, renewals, and expansion. Serve as the operational connector across GTM teams, ensuring initiatives are aligned, dependencies are clear, and stakeholders are considered. Identify process gaps, inefficiencies, and friction points, implementing solutions that improve operational efficiency and drive measurable revenue growth. Process Design & Requirements Gathering Capture and prioritize business requirements from GTM leaders, end-users, and system teams. Document end-to-end workflows across Sales, Marketing, CS, and Growth initiatives for clarity and consistency. Partner with GTM Systems Ops and GTM Analytics to ensure processes and systems are scalable, governed, and support business objectives. Campaign & Demand Generation Operations Support operational execution of Marketing-to-Sales handoffs, lead routing, and campaign tracking. Maintain strong feedback loops between Marketing, Sales, and CS to optimize campaign performance and pipeline quality. Partner with Marketing Ops and Analytics to ensure reporting and insights inform prioritization of growth initiatives. Strategic Planning & Cross-Functional Leadership Translate company-level growth objectives into operational plans and execution roadmaps. Act as a liaison across Marketing, Sales, CS, Product, Growth, and Strategy teams to align operational initiatives with broader business goals. Lead cross-functional planning and execution for critical growth initiatives and revenue opportunities, ensuring visibility, tracking, and continuous improvement. Growth Operations & Special Projects Manage operational components that directly influence revenue, including pricing updates, demand planning, and renewal cycle management. Structure and lead complex, cross-functional initiatives from planning through execution. Prioritize projects based on growth impact, ensuring focus on initiatives that drive measurable results. What You'll Bring 5+ years of experience in Revenue Operations, Business Operations, or GTM Ops roles within high-growth tech Deep understanding of Sales Ops, CS Ops, and Marketing Ops, including pipeline management, campaign operations, renewals, and customer lifecycle motions. Strong project management and process documentation skills, with the ability to translate data and system outputs into actionable operational initiatives. Fluent communicator capable of bridging Marketing, Sales, and CS perspectives, preventing disconnects and ensuring cross-functional alignment. Analytical, detail-oriented, and execution-focused with a bias toward measurable revenue outcomes. Experience identifying process inefficiencies, implementing scalable solutions, and leveraging automation or systems improvements to support operational scale. Pay Range Disclosure Cobalt is committed to fair and equitable compensation practices. The salary range for this role is ($125,000.00 - $135,000.00) per year + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states and may be impacted by proximity to major metropolitan cities. Cobalt (the "Company") is an equal opportunity employer, and we want the best available persons for every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws and providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Cobalt is an E-Verify employer. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). It allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.
    $125k-135k yearly Auto-Apply 27d ago
  • Instructor, Electrical & Electromechanical Technology - FTT

    Peopleadmin 4.0company rating

    Milford, CT job

    Essential Functions Provide Student Instruction in Program Courses as Assigned Provide instruction to a diverse student population in the Electrical/Electromechanical Technology Program in both classroom and lab environments. Focusing on layout, installation, and interconnection of electrical components in a typical residential house. Working with logic circuitry typically found in electronic control systems such as those used for motor control, security systems, fire alarm systems, and energy management. Able to follow ladder logic control diagrams and convert them for use with a programmable controller. Prepare necessary written instructional materials including lesson plans, instruction sheets, and tests that will promote maximum learning for the students. Determine the appropriate material to be covered in the courses assigned to teach (subject to program director and division approval). Operate and utilize as part of the teaching process appropriate audio-visual and multimedia equipment and software. Create and Develop Teaching Aids and Supplements Create visual communication presentations such as, but not limited to PowerPoint, Prezi, or other visual graphics software, use of interactive LCD projector, develop instructional aids on the computer, compile a library of training films on demand, DVDs, and videos to supplement instructional techniques that reflect accurate and up-to-date methods used in the Electrical/Electromechanical Technology industry. Develop New Courses and Update Existing Courses Share responsibility for developing new courses and updating existing courses as required to keep the Electrical/Electromechanical Technology program current with industry standards and processes. New course development includes writing course objectives, developing syllabi, developing handouts and tests, and researching textbooks and online resources and data for course use. Also, the updating of existing courses to ensure that each course is current with industry standards based on input by the advisory team or knowledge gained from the program DACUM is required. Maintain and Upgrade Electrical/Electromechanical Technology Classroom/Laboratory Instructional Facilities, Instruments and Equipment Share responsibility for the maintenance of all instructional facilities, equipment, and program classrooms to ensure that they are maintained in a safe and proper working order for student use. Complete and Maintain Program and Students Records Be responsible for maintaining permanent student records on courses taught and to follow and enforce college policies regarding attendance, grading, and student achievement. Use of the instructional online course management software CANVAS ) shell, Web Advisor, and the HUB are required in addition to effective use of Microsoft Office applications. Assist with the purchase of instructional supplies and equipment. Maintain Technical Competency in Teaching Area Attend seminars, professional association meetings, conferences and educational workshops or other related training sessions to continually engage in self-study to stay technically competent. Participate in college activities related to professional development, diversity and safety. Participate in Area Campus-Based Program Activities and Teams Attend, participate and support any program activities (i.e. workforce leadership team meetings, Discovery Days division meetings, etc.) and College activities and teams as requested. Act as a Technical Advisor for Students in the Electrical/Electromechanical Technology Program Advise the Electrical/Electromechanical Technology program students on academic standing, support and explain College policies and procedures with students to complete all records and forms, etc. as necessary for proper articulation and program operation. Other tasks included in this area: assisting students in selecting and registering for courses; advising students on their academic progress, courses needed for graduation, and generally serving as the first line of communication between students and the College staff. Individual Development Plan (New Instructors) Each new instructor will develop an individualized development plan in cooperation with the Program Director and as defined and supported on the Professional Development website. Professional Development Faculty are required to compile (3) different professional development activities during the year as defined and supported on the Professional Development website. Annual Safety Training Faculty are required to complete all annual Safety Training as required by the College. Perform Other Campus and Program Duties as Assigned Duties will include, but not be limited to, substitute teaching as required, assisting in developing the budget, advising the program director as requested, supporting and promoting the College, the campus, the Electrical/Electromechanical Technology program, supporting student recruitment, assisting in the security of all College and program facilities, instruments, tools, materials, and equipment, and assist in supervising student help. Participation in determining and updating the Strategic Plan and completion of the annual Assessment process is required. Promote/Support Diversity, Inclusion, Equity, and Access Work toward creating a welcoming, inclusive, equitable, and productive work and learning environment, where all students, faculty members, and college employees are valued and may contribute to their full potential, regardless of their differences. Make concerted efforts to implement accessible and inclusive practices and processes aimed at creating a diverse and equitable learning and work environment. Commit to fostering and maintaining a safe environment of respect and inclusion for students, employees, and members of the community, and promote and support the College's policies and programming related to access, fair employment, EEO , equity, inclusion, and diversity. Minimum Qualifications AAS Degree in Electrical/Electromechanical, Technology, Manufacturing Engineering, Electronics or Electrician Construction IBEW Option or other related field and tested experience by examination* during the interview process, and/or a bachelor's degree in a related field. * Examination will include knowledge and/or physical demonstration of competencies related to electrical construction, AC/DC principles, hydraulics and pneumatics, PLC programming, and vision/robotics systems. * Relevant certificates that would substitute for tested experience would include a Journeyman Electrician License or Electrical Contractor License.
    $51k-77k yearly est. 60d+ ago
  • Student Writer

    Peopleadmin 4.0company rating

    Remote or Naperville, IL job

    The student writer develops content for the North Central College website, the alumni magazine, and other publications. Collects information in person or via email and writes features, news, and student profiles. Coordinates photography. Coordinates and writes alumni class notes. Attends editorial meetings for planning. Writes social media posts. Edits and proofreads copy prior to publication. May work remotely until campus re-opens. Job Qualifications Excellent writing skills, editing experience, proofreading ability. Writing experience necessary with student publications and/or outside publications or organizations. Ability to meet deadlines and handle multiple projects. Submission of professional writing samples necessary.
    $69k-99k yearly est. 60d+ ago
  • Sales Engineer I

    Bigcommerce 4.8company rating

    Remote job

    Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. The Sales Engineer plays an integral part in the sales cycle and is responsible for assisting the Sales Organization with technical questions, presenting our platform, and establishing confidence in the Feedonomics platform. To accomplish this, the Sales Engineer must be able to identify and understand a prospect or client's technical business requirements and whether those can be solved by Feedonomics. What You'll Do: Participate in all stages of the mid-market sales lifecycle including: Provide technical input on discovery calls. Give in depth demonstrations of the Feedonomics platform. Prepare and showcase custom demos or data setups. Review technical details with final decision makers at the end of the sales cycle. Attend and/or schedule internal calls to discuss technical matters related to active deals. Document all customer questions to ensure immediate follow-up on all outstanding issues. Communicate technical requirements inside CRM and ensure knowledge transfer to operational teams. Participate in all team activities (Weekly Sales Engineering team meeting, Sales Summits, Office Hours with Product team, etc). Understand competitive positioning and be effective in differentiating Feedonomics. Install, configure, and troubleshoot Feedonomics platform integrations to import data and identify any discrepancies or causes for delay. Creating internal technical documentation related to Sales Engineering processes. Who You Are: 2 years of experience in a client facing technical role (Sales Engineering, Technical Account Management, etc.) Experience working in an e-commerce and technical environment supporting high volume, transactional applications, and data transformation/exchange Proficient in adapting to new software tools and environments Understanding of advertising channels, marketplaces and web stores such as Amazon, eBay, Magento, Shopify, etc. Understanding of online marketing and advertising concepts ● Technical working knowledge of API integrations Master Communicator - You possess strong verbal, presentation, written, listening, and organizational skills. Problem Solver - You're adept at using critical thinking to assess and develop solutions for prospects with low to moderate levels of sophistication and complexity. Effective at Prioritization - You effectively manage your workload and prioritize activities. Driven - You are energetic, self-starting, and have a sense of urgency and passion for winning. Thoughtful - You anticipate where potential issues are and plan your approach accordingly Collaborative - You collaborate readily and motivate multiple groups toward accomplishing a task. Education: Bachelor's degree required. #LI-LP1 #LI-REMOTE (Pay Transparency Range: $75,000 - 118,000 OTE) The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at ********************************* Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
    $75k-118k yearly Auto-Apply 60d+ ago
  • Technical Solution Consultant, AI

    Aderant 4.2company rating

    Remote job

    Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2,500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology. At Aderant, the “A” is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the “A”. We bring the “A” to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work - ideas, experience, and passion - to drive our mission forward. Our people are our strength. Technical Solution Consultant - Security, AI & ComplianceAbout the Role We're looking for a Technical Solution Consultant to help global law firms evaluate and adopt our SaaS solutions with confidence in their security, compliance, and AI capabilities. This client-facing role will serve as the trusted expert who can explain how our cloud-hosted solutions (AWS & Azure) and AI models align with firms' security requirements, privacy commitments, and regulatory obligations. What You'll Do • Lead presales conversations with clients on security, compliance, and AI adoption. • Review and respond to security questionnaires and due diligence requests. • Present how AI models and cloud infrastructure are designed, secured, and governed. • Translate complex technical concepts into clear, client-friendly explanations. • Collaborate with internal Cloud Ops and Security teams to address client requirements. • Stay up to date on global compliance frameworks (GDPR, UK DPA, CCPA, APAC). What We're Looking For • Strong understanding of AI/ML models, architectures, and enterprise adoption patterns. • Knowledge of cloud hosting (AWS, Azure) and SaaS security practices. • Experience with enterprise clients in regulated industries (legal, financial, healthcare preferred). • Excellent communication skills and ability to simplify complex topics. • Certifications such as CISSP, CCSK, AWS/Azure Security, or AI/ML credentials are a plus. Why Join Us This is a unique opportunity to shape how global law firms adopt secure, compliant AI-driven SaaS solutions. You'll play a key role in building trust with clients and guiding them through their most critical security and compliance decisions.
    $81k-117k yearly est. Auto-Apply 55d ago
  • Call Center Support Rep

    CDK Global 4.1company rating

    Remote job

    About Us: CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company's cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations, including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more cars by creating simple and convenient experiences for customers and improving their financial and operational performance. Position Summary: Call Center Remote Work From Home: Alabama, Florida, Georgia, Indiana, Kentucky, Michigan, Louisiana, Mississippi, Missouri, Nevada, North Carolina, Ohio, South Carolina, Tennessee, Texas, and Virginia. Appointment setting for automotive dealerships nationwide. Provide high-quality calls 100% of the time and consistently represent the automotive dealership positively and professionally. Strong verbal and written communication skills Must have a quiet place to work, free from background noise. Basic Computer skills and experience navigating multiple platforms, programs, and screens while reading, writing, and speaking with a customer on the phone Excellent benefits with exceptional bonus opportunities! What We Offer: Paid training Hourly rate plus the opportunity to earn extra in performance-based bonuses $500 Retention Bonus paid after 90 days of satisfactory performance Starting rate is dependent on previous experience (bilingual Spanish is a plus, but not a must) Flexible full-time, Day, Night, and Weekend schedules available Equipment provided Fast-paced, fun, friendly team! Pay Rate $12-14 per hour plus performance bonus CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to: Paid Time Off (PTO) 401K Matching Program Tuition Reimbursement At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact. CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law. Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.
    $12-14 hourly Auto-Apply 60d+ ago
  • Program Manager, GTM

    Accela 4.7company rating

    Remote job

    ABOUT THE ROLE Accela is seeking a highly organized, execution-focused Program Manager to support our Go-to-Market (GTM) organization. This role operates at the intersection of operations, finance, legal coordination, vendor management, and large-scale event execution. The ideal candidate is comfortable managing complex workflows, budgets, and contracts while also rolling up their sleeves to support high-visibility customer and sales events. You will play a critical role in ensuring GTM programs run efficiently, compliantly, and on budget. SPECIFIC RESPONSIBILITIES Contract, Vendor & Compliance Management Coordinate contract review and approvals with Legal, Finance, and internal stakeholders Ensure agreements comply with company policies prior to execution Manage contract routing, approvals, and signature tracking Oversee vendor and contractor onboarding, including documentation and PO setup Maintain organized, accurate records of contracts and vendor information Budgeting & Financial Operations Lead GTM budgeting activities, including annual planning and quarterly reforecasting Track actual spend vs. budget and analyze variances Manage purchase requisitions, purchase orders, and invoice processing Monitor vendor spend and support financial reporting Process & Program Governance Build and maintain standardized workflows, templates, and checklists Ensure consistency, compliance, and operational rigor across GTM initiatives Partner cross-functionally to ensure timely program execution Prepare regular reports on contract status, budgets, and vendor activity Event Program Management Support planning and execution of Accela's events portfolio, including: Accelarate (annual user conference) Regional User Groups and Community Roadshows CIO Showcases Tradeshows and industry conferences Sales QBRs, Sales Kickoff (SKO), and leadership meetings Lead key Accelarate program areas such as: Expo Hall Exhibitor Services Registration & Mobile App Pre-show customer support Support additional event workstreams including sponsorships, housing, F&B, promotions, and experiential elements On-Site Execution Travel to events (20-30%) to support live execution Serve as a frontline representative of Accela, delivering a best-in-class experience for customers, partners, and vendors REQUIRED QUALIFICATIONS 5+ years of experience in program management, operations, or GTM operations Experience partnering cross-functionally with Legal, Finance, Marketing, Sales, and external vendors Strong budgeting, forecasting, and financial tracking skills Experience supporting or managing large-scale events Highly organized, detail-oriented, and process-driven Comfortable operating in a fast-paced, high-visibility environment Strong communication and stakeholder management skills DESIRED QUALIFICATIONS Experience supporting enterprise SaaS go-to-market teams Familiarity with contract management and procurement workflows Experience managing external agencies and event vendors Advanced Excel or financial reporting skills Prior experience supporting customer-facing programs or conferences About Accela For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela's SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone. Compensation And Well-being The annual base salary range for this full-time position is $100,000 - $125,000. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this role is eligible to earn commissions. Accela's U.S. team members will receive a generous benefits package consisting of options including medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits. Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation. #LI-Remote
    $100k-125k yearly Auto-Apply 4d ago
  • Senior Infrastructure Engineer

    Bigcommerce 4.8company rating

    Remote or Austin, TX job

    Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. Commerce, named a ”Best Place to Work" in Austin, a “Best and Brightest” place to work in San Francisco, and a “Best Place to Work” in Australia, is looking for a full-time Senior Infrastructure Engineer to join our team. This position can be fully remote in the continental United States, based in Austin or based in San Francisco. As a Senior Infrastructure Engineer at Commerce, you'll work as part of our Infrastructure Engineering team. Our Infrastructure Engineering team consists of a talented group of individuals who specialize not only in web operations and systems administration, but also software engineering. We're charged with designing the underlying technology stack that powers Commerce stores and building the underlying systems/tools that enable engineering teams to build and ship Commerce services. We're looking for an experienced candidate who brings a blended set of skills for software engineering and web operations to our team. In other organizations, you might have heard of this referred to as a “DevOps Engineer” or “Site Reliability Engineer”. We like to believe DevOps is an idea, a theory and a set of fundamentals about how we work and interact within our team, in engineering and for our business. Currently you'll find us predominantly working in Golang, Python, Ruby and Scala backed by Puppet for configuration management and Terraform for infrastructure management/provisioning. We operate remote-first and prioritize team over individuals, value innovative problem solving and strive for operational efficiency. What you will do: A software engineer with a curiosity for operations, or an operations engineer that wants to work closely with software engineers to help glue infrastructure and software together Apply software engineering and SRE principles while leveraging infrastructure automation tools to build, maintain, monitor and operate complex infrastructure You understand scalable web architectures and cloud technologies Someone who loves to code, and you enjoy working in multiple programming languages. We primarily work with Golang, Ruby and Scala You drive issues to completion, marshaling resources in high-pressure situations Who you are: Our ideal candidate possesses some or all of the following skills: 4+ years of experience in building software for, operating, or supporting large Linux based web application environments. An excellent communicator, who works well with geographically distributed teams such as ours (we are split between Austin, San Francisco, Sydney and remote) You're obsessive compulsive, in a good way. Your systems and scripts are clean, well-documented and comprehensible. You have a passion for learning when it comes to working with new technologies or languages Experience with UNIX systems administration, including solid scripting skills in Golang, Ruby, PHP or Bash Experience running Docker with some kind of orchestration system such as Nomad (we use Nomad), Kubernetes, or Amazon ECS Knowledge of configuration management systems such as Ansible, Chef, or Puppet (we use Puppet) Experience with observability and application performance monitoring (APM) tools such as ELK, Prometheus, New Relic, Sentry and Lightstep. (Pay Transparency Range: $99,000.00 - $172,000.00) #LI-GC1 #LI-REMOTE The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at ********************************* Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
    $99k-172k yearly Auto-Apply 60d+ ago
  • Enterprise Account Executive (North America, EST, Remote)

    Jaggaer 4.2company rating

    Remote or Durham, NC job

    JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit *************** We are seeking an experienced Enterprise Account Executive (AE) to join our team. In this role, you will be responsible for driving and achieving sales targets for JAGGAER SaaS solutions. JAGGAER AEs are intellectually curious, consultative sellers who lead every interaction with customer value. They thrive in complex enterprise environments, are highly skilled at navigating multi-stakeholder buying groups, and demonstrate the business acumen required to influence CFO, CPO, COO, and CIO conversations. These individuals combine disciplined commercial execution with genuine curiosity, strong preparation, and the ability to build long-term champions. Successful AEs consistently demonstrate: • Curiosity + Smarts: They ask sharp questions, understand business processes deeply, and quickly grasp procurement and supply chain challenges. • Value-Led Selling: They craft compelling, financially sound value propositions that resonate with C-suite executives. • High-Quality Deal Execution: They qualify rigorously, advance deals with intention, and maintain strong pipeline discipline. • Collaboration + Ownership: They proactively marshal internal teams, partners, and alliances to advance deals and bring the best thinking forward. • Hunter Mentality: They generate net new opportunities, create momentum within targeted accounts, and go the extra mile to ensure success. Principal Responsibilities • Achieve sales targets for JAGGAER SaaS solutions by prospecting, building a sales pipeline, and executing effective sales strategies. • Drive transformational deals and foster the growth of 7-figure deals. • Create a detailed Enterprise Account Plan for each account and lead its execution to ensure success. • Engage with C-level prospects to present JAGGAER's value proposition and move deals toward closure. • Provide proactive thought leadership and trusted insights to target accounts. • Collaborate and co-sell with Alliance Partners when necessary. • Develop and deliver high-quality Executive Sales proposals to C-level prospects. • Track all activities and maintain accurate records in Salesforce (SFDC). Position Requirements • Proven success in achieving sales targets in a Hunter role focused on acquiring net new logos. • Demonstrated experience selling to Fortune 500 companies. • You have a Hunter Mentality and are intensely focused on deal qualification, management, and effective closure. • Expertise selling complex Enterprise SaaS solutions (P2P and S2P preferred). • Ability to engage and influence C-level conversations: o Deep understanding of procurement to drive discussions with CPOs. o Strong knowledge of supply chain processes to engage with COOs. o Advanced finance acumen to facilitate conversations with CFOs. o Proven track record of delivering credible, compelling business value propositions to C-Suite executives. • Highly collaborative mindset: You independently initiate collaborative problem-solving sessions with colleagues, departments, and partners to develop effective strategies for closing deals. • Proactive attitude: You take the initiative to seek help and approach business with an entrepreneurial spirit. • You go the extra mile-whether making an additional call or having one more prep session to ensure success. • You're active on social media, involved in business associations, leverage your network, and engage with partners. What We Offer: At JAGGAER, we are committed to supporting you and your family's well-being. Your health is a priority, and we offer a range of programs to help you stay well and thrive. Our benefits include exceptional medical, dental & vision plans, adoption assistance, wellness reimbursements, generous parental leave, 401(k) matching, flexible work options, unlimited vacation for exempt employees, and more! Our Values: At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them-the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. Transparency - Openness Builds Trust Candor strengthens relationships, speeds decision-making, and ensures problems are solved together-with customers, teammates, and partners. Entrepreneurial Spirit - Own It, Drive It, Make It A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth Accountability - Thumbs In, Not Fingers Out We take responsibility ourselves before pointing elsewhere Metrics-Driven Results - Outcomes Over Activities Data and evidence guide our decisions, help us course-correct quickly, and ensure we're delivering real impact EEO: JAGGAER is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military, or veteran status, mental or physical disability, or other applicable legally protected characteristics. ACCESSIBILITY: JAGGAER is committed to providing access and reasonable accommodation to applicants. If you are a qualified individual with a disability or a disabled veteran and you think you may require an accommodation for any part of the recruitment process, please send a request to: ************** All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Pay Transparency Nondiscrimination Provision (dol.gov) Know Your Rights: Workplace Discrimination is Illegal (dol.gov) Not ready to apply? Connect with us for general consideration.
    $122k-176k yearly est. Auto-Apply 37d ago
  • Instructor, HVAC & Refrigeration Technology

    Peopleadmin 4.0company rating

    Milford, CT job

    Essential Functions Provide Student Instruction in Program Courses as Assigned Provide engaged instruction to a diverse student population in the HVAC /R Program. Prepare necessary instructional materials, including lesson plans, instruction sheets, and tests, to promote maximum learning for the students. Determine the appropriate material to be covered in the courses assigned to teach (subject to program chair and division approval). Operate and utilize as part of the teaching process appropriate audio-visual and multimedia equipment and software. Create and Develop Teaching Aids and Supplements Create visual communication presentations, such as but not limited to PowerPoint, or other visual graphics software, and use an interactive projector Develop instructional aids on the computer, and compile a library of training films on demand and videos to supplement instructional techniques that reflect accurate and up-to-date methods used in the HVAC /R industry. Develop New Courses and Update Existing Courses Share responsibility for developing new courses and updating existing courses as required to keep the HVAC /R program current with industry standards and processes. New course development includes writing course objectives, helping develop syllabi, developing handouts and tests, researching textbooks and online resources, and data for course use. Updating of existing courses to ensure that each course is current with industry standards based on input from the Workforce Leadership Team or knowledge gained from the program DACUM is required. Maintain and Upgrade HVAC /R Classroom/Laboratory Instructional Facilities, Instruments, and Equipment Share responsibility for the maintenance of all instructional facilities, equipment, and program classrooms to ensure that they are maintained in a safe and proper working order for student use. Complete and Maintain Program and Student Records Responsible for maintaining permanent student records on courses taught and following and enforcing college policies regarding attendance, grading, student achievement, and privacy. Use of the instructional online course management software (Canvas) shell and other programs is required in addition to effective use of Microsoft Office applications. Assist with the purchase of instructional supplies and equipment. Maintain Technical Competency in Teaching Area Attend seminars, professional association meetings, conferences, educational workshops, or other related training sessions to continually engage in self-study to stay technically competent. Participate in college activities related to professional development (technical and instructional), diversity, and safety. Participate in Area Campus-Based Program Activities and Teams Attend, participate, and support program activities (i.e., workforce leadership team meetings, Discovery Days, division meetings, etc.) and College activities and teams as requested. Act as a Technical Advisor for Students in the HVAC /R Program Advise the HVAC /R program students on academic standing, support, and explain College policies and procedures with students to complete all records and forms, etc., as necessary for proper articulation and program operation. Other tasks included in this area: assisting students in selecting and registering for courses; advising students on their academic progress, courses needed for graduation, and generally serving as the first line of communication between students and the College staff. Individual Development Plan (New Instructors) Each new instructor will develop an individualized development plan in cooperation with the Associate Dean and as defined and supported on the Professional Development website. Professional Development All faculty are required to compile three (3) different professional development activities during the year as defined and supported on the Professional Development website. Annual Safety Training Faculty are required to complete all annual Safety Training as required by the College. Perform Other Campus and Program Duties as Assigned Duties will include, but not be limited to, substitute teaching as required, assisting in developing the budget, advising the program director as requested, supporting and promoting the College, the campus, the HVAC /R program, supporting student recruitment, assisting in the security of all College and program facilities, instruments, tools, materials, and equipment, and assist in supervising student help. Participation in determining and updating the Strategic Plan and completion of the annual Assessment process is required. Promote a Culture of Belonging Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College's policies and programming related to access, fair employment, and equal opportunities for all. Minimum Qualifications AAS Degree in Heating, Ventilation, Air Conditioning & Refrigeration Technology or related field, plus relevant industry certification* or tested experience by examination during the interview process**. Candidates should also possess EPA certification. * Relevant certifications that may substitute for tested experience would include, but are not limited to, HVAC Journeyman License, HVAC Master's License, NATE Certification, HVAC Excellence Professional Level Technician Certification, Certified Master HVAC Educator, or ACCA Certification. ** Examination will include knowledge and/or physical demonstration of competencies related to brazing and soldering, refrigeration troubleshooting, Hydronics, and sheet metal fabrication.
    $46k-70k yearly est. 60d+ ago
  • Software Engineer II - Infrastructure - Remote

    Bigcommerce 4.8company rating

    Remote or Austin, TX job

    Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. Commerce is searching for a Software Engineer II - Infrastructure join the DAT (Delivery Acceleration Team). We are currently a small, distributed team that engages with the entire Engineering organization by maintaining Commerce's Cloud Development Environment that enables engineers to work faster and to be less encumbered by technical burdens. What You'll Do: Maintain and improve Commerce's Cloud Development Environment Help engineers become more productive, removing environment concerns as an impediment Maintain Ruby services that orchestrate infrastructure Contribute to a new Golang CLI tool developers will use to manage their environment Work with technologies and tooling such as GCP, Nomad, Consul, Vault, Terraform, Packer, Puppet, and CircleCI to provide an effective development environment Educate engineers on tool usage and process improvements Provide support for the development environment Document technical aspects and user flows of features Work and collaborate with a distributed team across the world Assist in defining the team's roadmap Work closely with engineers to gather requirements Create and monitor statistics to observe tooling health and functionality Who You Are: 5+ years of professional experience as a Software Engineer A trusted engineer who has completed either a comprehensive software engineering boot camp, CS, CE, SW, MIS or equivalent degree, or has relevant work experience Knowledge of configuration management systems such as Puppet, Chef, or Ansible (we use Puppet) Experience with Linux systems administration, including solid scripting skills (Ruby) and Bash Experience developing/scripting in Ruby or Golang Experience working with modern infrastructure tools and technologies Comfortable exploring and engaging in unfamiliar languages, tools, and technologies Eager to work on difficult problems Able to contribute to project discovery, design, and implementation Comfortable working on several projects in concert Desire to work in a collaborative, open environment on an Agile team as a contributor and mentor Highly proactive and results-oriented with excellent critical thinking skills (Pay Transparency Range $93,000.00 - 156,000.00) #LI-GC1 #LI-REMOTE The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at ********************************* Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
    $74k-97k yearly est. Auto-Apply 60d+ ago

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