**_What Customer Service Operations contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II, Customer Service Operations administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed.
+ Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses.
+ Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
+ Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues.
+ Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues.
+ For international shipping and in cases of special order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders.
+ Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples.
**_Qualifications_**
+ High school diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized
+ Previous experience working in a remote/work from home setting is preferred
+ Prior experience working with Microsoft Office is preferred
+ Prior experience working with order placement systems and tools preferred
+ Customer service experience in prior healthcare industry preferred
+ Root cause analysis experience preferred
+ Familiarity with call-center phone systems preferred
+ Excellent Phone Skills with a focus on quality
+ Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/13/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
\#LI-DP1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.8-18.5 hourly 6d ago
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Remote VP of Customer Success - Enterprise Health Systems
Getwellnetwork, Inc. 4.1
Bethesda, MD jobs
A leading healthcare solutions provider is seeking a Head of Customer Success to lead its customer success organization. This role requires a results-driven leader with over 10 years of experience in customer success and a proven track record in enterprise settings. Responsibilities include defining customer success strategies, driving customer retention and growth, and collaborating with cross-functional teams to foster exceptional customer experiences. The ideal candidate will thrive in a data-driven environment and possess strong communication skills.
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$119k-178k yearly est. 3d ago
Senior Systems Engineering Lead - ABMS DI Network (Remote)
Leidos 4.7
Bethesda, MD jobs
A leading technology solutions company is seeking a Systems Engineering Lead to manage the product lifecycle for an agile development program. The role requires a minimum of Top Secret clearance and extensive relevant experience (BS: 12-15 years; MS: 10-13 years). Key responsibilities include work with the Systems Engineering Lifecycle and documentation of requirements. Strong communication skills and the ability to collaborate across various disciplines are essential. This position offers a competitive salary range between $131,300 and $237,350.
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$131.3k-237.4k yearly 3d ago
Remote CAD Drafting Supervisor: Substations & Power
Leidos 4.7
Bethesda, MD jobs
A leading technology company is seeking a CAD Drafting Supervisor in Bethesda, Maryland. The role involves supervising a team of CAD technicians and ensuring the production of accurate drawing packages for utility power delivery projects. Candidates should have experience in AutoCAD and MicroStation, strong leadership abilities, and at least 5 years of relevant experience. Competitive salary and opportunities for professional growth are provided.
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$72k-95k yearly est. 5d ago
Physician Assistant / Cardiology / Maryland / Permanent / Physician Assistant Hybrid Cardiac Clearance Opportunity - MedStar Union Memorial Hospital
Medstar Health 4.4
Baltimore, MD jobs
MedStar Health is seeking an experienced Physician Assistant with a minimum of four years of post-graduation cardiology experience to join our Hybrid Outpatient Cardiac Clearance team. The ideal candidate will have a strong background in cardiology within an ambulatory, inpatient, or combined setting.
$144k-254k yearly est. 1d ago
Temporary Organizational Readiness Specialist
Ascension Health 3.3
Baltimore, MD jobs
**Details** + **Department:** Change Enablement & Organizational Readiness + **Schedule:** Monday - Friday, Days, flexibility required closer to implementation (evenings/weekends) + **Location:** Will support Ascension facilities within the Baltimore, Maryland and St. Louis, Missouri area. Travel will be required to sites in those areas (up to 75%). Opportunity for more remote work prior to go-live.
+ **Salary:** 68,450.00 - 95,416.00 (per year)
+ Temporary position with potential to end December 2026
**Benefits**
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer._
**Responsibilities**
The Organizational Readiness Specialist serves as the critical liaison between system office strategy and local market execution. The system office defines the Organizational Readiness strategy, the specialist ensures the strategy is understood, adopted, and successfully implemented within each market by translating Ministry-level decisions into market-specific readiness actions. This includes assessing local impacts, preparing stakeholders, coordinating communications and training, and ensuring effective implementation across the market(s).
+ Leads stakeholder engagement and conducts change impact assessments to understand and address readiness needs in local markets to serve as a connector with Ministry-driven changes.
+ Reinforces system office communication strategies to ensure clarity, alignment, and awareness across impacted groups.
+ Converts system office training plans, materials, and delivery to enable successful adoption of new systems or processes.
+ Provides hypercare and floor support during rollout to guide end users and resolve issues quickly.
+ Facilitates alignment between system office, change leaders, and local teams to ensure feedback flows both ways and deployment is consistent, effective, and timely.
**Requirements**
Education:
+ High School diploma equivalency with 2 years of cumulative experience OR Associate'sdegree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
**Additional Preferences**
Additional Preferences:
+ 2-5 years+ of change management experience is strongly preferred.
+ 2-5 years of human resources and oracle experience is strongly preferred.
+ Experience working with varying levels of leadership across a large, matrix organization.
+ Strong communication skills.
+ Knowledge of training and implementations
**Why Join Our Team**
Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
**Equal Employment Opportunity Employer**
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) (************************************************************************************** poster or EEO Know Your Rights (Spanish) (**************************************************************************************** poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
**E-Verify Statement**
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (****************************************
$58k-88k yearly est. 17d ago
Coordinator, Community Education (Bilingual)
Everymind 3.7
Annapolis, MD jobs
Want to make a difference? Come be a part of the amazing work EveryMind is accomplishing!
EveryMind is not just a name; it's a catalyst for change. We believe in the inherent value and potential of every individual, every mind. With a commitment to the building blocks of mental health, we have been strengthening communities and empowering individuals since 1957. Through our direct services, advocacy, and community partnerships, we foster an ecosystem of support that cultivates thriving communities.
EveryMind is hiring a Community Education Coordinator to join our Community Education team. This role is responsible for working with community partners to coordinate and implement training programs in Anne Arundel County, Maryland. The coordinator develops relationships with key stakeholders to build awareness and interest for mental health literacy programs and is responsible for day-to-day operations of scheduling, coordinating, and implementing training programs with identified communities.
Why You'll Love Working at EveryMind
At EveryMind, we're not just a workplace - we're a mission-driven community committed to mental wellness for all. Here's what you can expect when you join us:
A Recognized Top Workplace in Montgomery County (Bethesda Magazine)
Over 65 Years of service as a leading mental health nonprofit
210+ Team Members across 27 locations
Culture of Trust, Integrity, and Innovation
Your Benefits Package Includes:
Medical, Dental, and Vision Insurance Options
Employer-Paid Life & Long-Term Disability Insurance
401(k) Matching Program
47+ Days of Leave (Vacation, Sick, Wellness, Holidays, Birthday & More!)
Flexible Schedules & Remote Work Options
Employee Assistance Program
Referral Bonus Program
Employee Discount Program
Professional Development & Growth Opportunities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate and implement educational trainings and lead the outreach, recruitment, registration, and evaluation processes.
Develop and maintain strong relationships with key stakeholders, including school administration, utilizing various communication, outreach, and engagement strategies.
Coordinate and facilitate meetings with school and community groups to build awareness and demand for mental health literacy education.
Deliver educational trainings and workshops, including Mental Health First Aid and QPR, to the community.
Support tracking of training data for reporting and quality improvement purposes.
Maintain knowledge of local and national mental health and wellness resources.
Other duties as assigned.
Supervision to be exercised:
Supervision of interns and volunteers.
Supervision to be received:
Reports to Manager, Community Education & Outreach
Qualifications
Minimum Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong Personal Resilience and Mental Health:
Given the high-stress nature of the role, it is essential that candidates possess a high level of personal resilience and maintain stable mental health. This ensures that they are well-equipped to provide effective support and maintain the professional standards required for client care.
Education:
Bachelor's degree in public health, health administration/human services, or mental health required.
Experience:
Minimum 1 - 2 years' experience working with or providing training to multicultural audiences required. Must be a certified MHFA trainer or willing to become certified. Must be a certified QPR Gatekeeper or willing to become certified. Experience providing outreach and engagement to schools and communities preferred. Bilingual in Spanish preferred.
Skills:
Excellent oral and written communication skills. Must be able to manage multiple tasks while working effectively as a team player. Must have strong communication, coordination, and organizational skills. In addition, strong presentation and group facilitation skills are preferred. Strong computer skills with proficiency in Microsoft Office Suite, Zoom, Teams, and other database/technology platforms. Skills with social media and database management are also critical.
Abilities:
Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including CEO, board members, clients and family members or caretakers, interns, volunteers, school staff, and community partners. Ability to express ideas with clarity, confidence, and sensitivity. Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines.
Physical and Emotional Demands:
The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job's duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job's specific vision abilities include close vision, distance vision, and the ability to adjust focus.
Due to the nature of the content that is handled in the program, anyone who has a history of trauma or suicidality could be at risk of being triggered or re-traumatized. This is especially true for people who have experienced these issues within the past 12 months and therefore we may not recommend this work if their experience is so recent
Clearance Requirements:
The employee must pass a criminal background check. Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check. All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to always perform all required duties.
Working Conditions:
The work environment is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must be available to perform the duties of the job mostly during core business hours (between 9 - 5pm, M - F), some flexibility with schedule may be available (evening and/or weekend hours). Employee will work a hybrid schedule and require approval of supervisor for remote work. The employee must pass a criminal background check. Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check. All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to perform all required duties at all times.
The employee is also required to travel to different locations. Therefore, the employee must possess a valid driver's license and have access to a vehicle.
Ready to Join Us?
If you're excited to contribute to life-changing work, apply today and become part of a team that's transforming lives through compassion, expertise, and community connection.
$55k-74k yearly est. 2d ago
Senior Security Engineer II (IAM)
Aledade, Inc. 4.1
Bethesda, MD jobs
As a Senior Security Engineer II for Identity and Access Management (IAM) at Aledade, you will play a central role in enhancing the security posture of our enterprise, cloud‑native environments, and applications. We are seeking a dedicated professional with in‑depth knowledge of IAM principles, standards, and best practices to help safeguard our systems and support our security compliance initiatives.
In this role, you will work to design, implement, and maintain robust IAM solutions, managing authentication, authorization, and provisioning across diverse platforms. You will also collaborate closely with various teams to ensure alignment between IAM solutions and organizational security requirements, enabling secure and seamless access across the enterprise and cloud services. Your ability to partner cross‑functionally will be key to driving impactful outcomes and further strengthening our digital landscape.
Primary Duties
Working cross functionally to design, build, and operate solutions that continuously improve and automate our security capabilities
Leveraging data to understand trends, metrics, and opportunities to improve our security posture and then helping execute on those opportunities with stakeholders
Leading and enhancing incident response efforts, spearheading analysis, containment, and mitigation strategies in a cross‑functional environment to ensure effective resolution and remediation of security incidents
Helping craft and refine security documentation pertinent to our Security Program, such as policies, standards, baselines, and standard operating procedures
Mentoring and coaching more junior engineers or analysts
Minimum Qualifications
BS / BTech (or higher) in Computer Science, Information Technology, Cybersecurity or a related field, 8 years security domain experience without degree
6+ years of experience in software or security engineering within Cloud Native environments
4+ years of experience working with large datasets to identify opportunities for security posture improvements or to detect, investigate and respond to threats
4+ years of experience acting as a trusted advisor in a team setting, solving for short‑term and long‑term business value
4+ years of experience coaching other engineers or analysts
Preferred KSA's
Identity & Access Management
Experience with Identity & Access Management (IaM) systems and practices
In‑depth knowledge of authentication protocols, authorization mechanisms, and directory services
Strong proficiency implementing IAM solutions within very complex environments
Familiarity with regulatory compliance and security standards
Experience generating automated metrics to measure service and program effectiveness and consistency
Strong communication skills, both written and verbal, with the capability to articulate complex security issues to a diverse audience
Automation skills: Powershell, Python, Terraform
Expertise on Okta products - Directory, SSO, MFA, Workflows, ISPM and IGA
Experience with tools in the security stack strongly preferred: Auth0/Entra ID/Ping Identity, Cloud Platforms - AWS/Azure/GCP
Physical Requirements
Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Who We Are
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value‑based care. Additionally, by creating value‐based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee‑for‑service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive, and remote‑first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open‑mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
Benefits
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time‑off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
Equal Employment Opportunity Statement
At Aledade, we don't just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy
By applying for this job, you agree to Aledade's Applicant Privacy Policy available at *************************************************
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$102k-141k yearly est. 1d ago
Crisis Counselor - Fully Remote in Rockville, MD
Protocall Services 3.9
Rockville, MD jobs
Education (one of the following required): Bachelor's Degree from an accredited 4 year college or university. Experience: Minimum of 1 year direct experience in behavioral health, counseling, or social services Location: Remote, Maryland residency required Benefits Comprehensive medical, dental, and life insurance 401(k) program with company match Company-matched student loan repayment program Short- and long-term disability (STD/LTD) Employee Assistance Program (EAP) Accrued PTO (earn up to 4 weeks in your first year) Opportunities for professional growth and advancement Compensation & Incentives In addition to base hourly pay, our crisis counselors are eligible for the following incentives: + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training. + $1.00/hour - for working a full 40-hour schedule in the workweek post-training Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team. Who We Are Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being. We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
* Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
* Build rapport, actively listen, and foster client engagement.
* Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
* Provide resources, coping strategies, referrals, and safety planning.
* Intervene appropriately in emergent situations.
* Maintain accurate, timely, and clinically sound documentation.
* Multitask effectively while navigating multiple software systems.
* Ensure a secure, HIPAA-compliant home workspace with a locking door and a wired, stable internet connection.
What You Can Expect
* Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
* Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
$47k-63k yearly est. 27d ago
Senior Substation Physical Engineer - Hybrid Career Growth
Leidos 4.7
Bethesda, MD jobs
A leading technology solutions provider is seeking a Senior Substation Physical Engineer in Maryland. In this role, you will design electrical projects for electric utilities and maintain compliance with project scopes. Successful candidates will enjoy opportunities for career growth, flexible work arrangements, and a supportive work environment. Key skills include experience with AC/DC circuits and communication skills. Join us to make an impact on the energy sector while working in a diverse and innovative team.
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$83k-101k yearly est. 1d ago
Case Builder Auditor - Veterans Evaluation Services
Maximus 4.3
Baltimore, MD jobs
Description & Requirements Maximus is currently hiring for a Case Builder Auditor to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Case Builder Auditor is responsible for reviewing Disability Benefits Questionnaires ("DBQs") built by Case Builders on the "Build Team" so that Veterans may be evaluated on behalf of the Department of Veterans Affairs (the "VA"). Auditors are responsible for providing guidance and instructions to Case Builders with questions on VA specific build criteria and also second reviews and audit cases built to ensure builds meet VA specific build criteria for VBA exams. An Auditor works closely with the of Auditors and Builders, as well as with the Case Builder Manager, to maintain a respectful, positive, and high sense of urgency work environment and to make sure the Case Building Department is producing the highest quality exams possible.
Due to contract requirements, only US Citizens or Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Enter any missed build information into the software for the doctor to be able to utilize during and after the appointment.
- Ensure providers have the necessary documentation and medical records to properly evaluate Veterans.
- Research medical conditions and new information when necessary in order to assist builders with any case questions during the build process.
- Identify and confirm that all relevant worksheets and diagnostics were added during the build process as requested by the VA.
- Track Case Builder (CB) errors and monitor progress of assigned builders through weekly audit reports and master error log.
- Communicate with CB supervisors when patterns of concern regarding quality and production are identified.
- Communicate with other departments to share relevant information when necessary in order to best complete the case.
- Thoroughly checks over and approves Case Builder's work when in audit, to make sure the build is sufficient.
- Complete audits as assigned by Supervisor or Case Building Management.
- Assists with clarification response (CR) updates when a CB on the build team is out of office.
- Complete one-on-one conferencing with assigned Case Builders to review error trends and provide build feedback with the goal of improving assigned Case Builder quality.
- Responds promptly and appropriately to messages from supervisors, co- workers, and other departments.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role. New hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus-Provided Equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to ******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and your are required to remain at your designated home location for all work activities.
Minimum Requirements
- High school graduate or GED required.
- Minimum of 2 years of related experience.
- Minimum of 1 year of Case Building experience, to include high productivity and low error percentage, during time as a Case Builder.
- 2 or more years previous Case Building experience is strongly preferred.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
26.45
Maximum Salary
$
35.35
This is an unpaid internship. In this opportunity, you will: • Work on process improvement projects with clinical and administrative teams across our health system. • Lead hands-on problem-solving efforts using operational excellence tools and techniques.
• Earn a lean six sigma yellow belt certification.
Opportunity Time Frame:
Ideal students should be able to commit for 20 hrs per week for up to 1 year.
Eligibility Requirements:
Current MHA/MHSA/MPH/MBA (or other related fields) students at accredited institutions. Junior or senior undergraduate students in related fields may also apply.
Learning Model:
This is a hybrid internship with remote and on-site components.
Student Expectations:
Intern expectations include self-directed learning; independently seeking learning opportunities and feedback, problem-solving thinking, and adaptability. Readiness to learn from all experiences.
*To apply, please send your application packet - a resume, cover letter, unofficial graduate transcripts, to sonik.sikka@sheppardpratt.org.*
$35k-39k yearly est. 2d ago
Mental Health Care Coordinator (Case Manager/PRP)
Partnership Development Group 2.9
Glen Burnie, MD jobs
PDG is hiring a Mental Health Care Coordinator interested in making a difference. With offices in Baltimore, Millersville, and Rockville, there are openings throughout the Baltimore-Washington corridor. This position is entry-level and does not require licensure.
Position Details
Annual salary range of $35,500-$41,500, including performance-based incentives
For a limited time only, ***RECEIVE $750 SIGN-ON BONUS!*** Payments are made at 90 and 180 days of employment.
Hybrid (both remote and in-person work) and flexible work schedules (ex: 4 days work weeks) are available.
Pay is guaranteed for hours worked; this is NOT a contractual position.
The PDG Mental Health Care Coordinators provide compassionate, effective care to individuals with mental illness in Maryland. You must be dedicated to making a meaningful difference in your community. Duties include:
Spend at least 75% of the week in the community, meeting with consumers one-on-one in their homes or taking them to mental health appointments and other appointments/activities (adjusted according to remote work option).
Provide customized health care coordination that includes developing daily living skills, increasing community integration, and helping consumers meet critical personal goals (such as budgeting, medication compliance, housing, etc.).
Develop and maintain positive relationships with healthcare providers in the community.
Attend weekly meetings and collaborate with treatment teams.
Complete daily visit notes and monthly reports quickly and accurately, using a provided device.
Why PDG
Voted a Baltimore Sun Top Workplace for 5 years in a row
Inclusive, supportive team culture that receives constant positive staff feedback
Competitive salary, monthly incentives, bonus, and staff events
Choose PT, FT, or flexible schedules as needed
Full health benefits, retirement, short and long term disability, and life insurance
Sick time, PTO, and 3 weeks paid vacation
PDG values include DEI, supportive management, integrity, and work-life balance
Extensive training and support from management with open-door policy
Annual raises and growth opportunities across departments
Give back to the community while developing your career
Be the change you want to see with the best behavioral health agency in Maryland!
Keywords: mental health, behavioral health, case manager, psychology, mental health technician, community based care, mental illness, social services, bachelor's in psychology, bachelor's in social work, rehab counselor, rehabilitation specialist, human services, community services, rehabilitation counseling, public health, Anne Arundel County, Annapolis, Glen Burnie, Pasadena, Brooklyn Park,
The MINIMUM requirements are:
Type 30 wpm and have excellent written and oral communication skills
Have a driver's license, have a reliable vehicle, and be comfortable with extensive driving
Be comfortable meeting consumers in their homes and having them in your car
Very strong time management and organizational skills
Ability to work independently and on a team
We'd also love to see:
Bachelor's Degree in Psychology, Social Work or related field
Experience with behavioral health care
A passion for human services and a strong desire to become part of the PDG family!
Description & Requirements The Project Manager-Strategic Workforce Analytics will lead the design, implementation, and continuous improvement of Resource Management (RM) processes and system, primarily leveraging Eightfold and integrated platforms with a goal of establishing Resource Management as a structured, enterprise-wide program. This role primarily supports Strategic Workforce Planning (SWP) but is matrixed to support Learning & Organizational Development (L&OD), HRIS, and Operations, driving a strategic, scalable approach to resource management and workforce analytics.
The position combines program management expertise, technical systems fluency, and analytical capabilities to deliver accurate resource planning, actionable insights, and enable proactive workforce decisions such as redeployment, reskilling, and capacity forecasting.
Essential Duties and Responsibilities:
- Manage system administration and configuration for Eightfold Resource Management, ensuring accurate user access and timely release updates within established guidelines.
- Coordinate integration activities across assigned platforms (e.g., Salesforce, Kantata, HRIS) in partnership with IT and vendors.
- Maintain resource management workflows and monitor data quality, applying compliance standards and established processes.
- Prepare and deliver workforce planning reports and dashboards to support decision-making for assigned business areas.
- Conduct routine audits and maintain compliance dashboards ensuring adherence to organizational policies.
- Onboard and provide guidance to Resource Managers and stakeholders on resource management processes and best practices.
- Facilitate regular workforce planning meetings focused on capacity and resource allocation within assigned business areas.
- Collaborate with Talent Acquisition, Learning & Development, Finance, and Operations teams to execute workforce planning activities aligned with business needs.
- Identify opportunities for process improvement and implement automation solutions within the scope of resource management operations.
- Support departmental initiatives that contribute to workforce planning objectives, ensuring alignment with organizational goals.
-Deliver recurring workforce planning dashboards, forecasts, and skills intelligence - partner with stakeholders on future talent strategies based on data (build, bot, buy, borrow).
-Partner closely with Solution Architects to get timely insights into future talent demands and capabilities.
-Support enterprise initiatives such as reskilling programs, AI accelerator communities, and future workforce readiness.
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
-Project Management or consulting experience.
-Hands-on experience with Eightfold or other Talent Intelligence and/or Resource Management platform.
-Proficiency in data visualization tools and advanced analytics platforms
-Strong understanding of data workflows, integrations, and process automation
-Excellent facilitation, communication, and stakeholder engagement skills
-Data & Analytics experience (such as: SQL, Python, Power BI/Tableau, and forecasting models)
-Stakeholder Management & Change Leadership
-Proven ability to balance strategic thinking with operational execution.
Preferred Experience:
-Familiarity with data warehousing concepts and skills-based workforce planning, redeployment, and reskilling frameworks
-Background with enterprise transformation projects
-Workforce planning/resource management experience
-HR Technology Fluency: RM platforms, HRIS, CRM systems
-Experience with skills taxonomies and workforce analytics platforms (Eightfold, OneModel, SAP Analytics Cloud, Anaplan)
-PMP certification, Agile/Scrum methodologies is a plus
#LI-JH1 #maxcorp #HotJobs1223LI #HotJobs1223FB #HotJobs1223X #HotJobs1223TH #TrendingJobs #c0rejobs #HotJobs0113LI #HotJobs0113FB #HotJobs0113X #HotJobs0113TH #HotJobs0121LI #HotJobs0121FB #HotJobs0121X #HotJobs0121TH
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
90,780.00
Maximum Salary
$
122,820.00
$76k-111k yearly est. Easy Apply 4d ago
Community Service Aide (Bilingual)
Everymind 3.7
Rockville, MD jobs
Want to make a difference? Come be a part of the amazing work EveryMind is accomplishing!
EveryMind is not just a name; it's a catalyst for change. We believe in the inherent value and potential of every individual, every mind. With a commitment to the building blocks of mental health, we have been strengthening communities and empowering individuals since 1957. Through our direct services, advocacy, and community partnerships, we foster an ecosystem of support that cultivates thriving communities.
EveryMind is hiring a Community Service Aide to join our Linkages to Learning team. This role serves as an administrative and programmatic assistant to the Community School Coordinator, Family Case Manager and Child and Family Therapist at Weller Road Elementary School.
Why You'll Love Working at EveryMind
At EveryMind, we're not just a workplace - we're a mission-driven community committed to mental wellness for all. Here's what you can expect when you join us:
A Recognized Top Workplace in Montgomery County (Bethesda Magazine)
Over 65 Years of service as a leading mental health nonprofit
210+ Team Members across 27 locations
Culture of Trust, Integrity, and Innovation
Your Benefits Package Includes:
Medical, Dental, and Vision Insurance Options
Employer-Paid Life & Long-Term Disability Insurance
401(k) Matching Program
47+ Days of Leave (Vacation, Sick, Wellness, Holidays, Birthday & More!)
Flexible Schedules & Remote Work Options
Employee Assistance Program
Referral Bonus Program
Employee Discount Program
Professional Development & Growth Opportunities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Serves as initial point of access for families inquiring about LTL programs and services.
2. Assists in cultivating and obtaining necessary resources to help meet families' food, clothing, housing or other needs.
3. Assists with after school, evening and summer programs, workshops, groups, holiday gift giving program and other special projects (i.e., school supply drives).
4. Provides childcare while parents meet individually with staff and coordinates child care for specific events such as groups, workshops or activities.
5. Manages waitlists for Family Case Manager and Child and Family Therapist services.
6. Provides translation and interpretation support to LTL staff who are not bilingual.
7. Manages funds in assigned budget categories.
8. Tracks, monitors and provides bus tokens, cab vouchers and emergency food delivery for LTL families.
9. May assist the CFT and FCM in mental wellness support and care management work.
10. Contacts clients to remind them of appointments with staff, as well as changes or cancellations.
11. Maintains confidentiality of clients according to EveryMind Confidentiality Policy.
12. Adheres to EveryMind and Youth and Family Services Division (YFS) policies established by EveryMind Board of Directors, Chief Executive Officer and Chief Program Officer, and Division Director.
13. Consistently represents EveryMind and the Linkages to Learning program in a professional manner. Treats all students, families, community members, school personnel, partners, donors, teammates and others with respect.
14. Other duties as assigned.
Schedule:
Part-Time: 20 hours per week; Monday & Wednesday 8-hour days required; 4 hours on Friday preferred, but flexible.
Employees will work mostly on-site but may work some hours remotely with the approval of the supervisor.
Supervision to be exercised:
None
Supervision to be received:Reports to the Linkages to Learning Manager and receives onsite task assignment from Community School Coordinator, Family Case Manager and Child and Family Therapist.
Qualifications
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong Personal Resilience and Mental Health:
Given the high-stress nature of the role, it is essential that candidates possess a high level of personal resilience and maintain stable mental health. This ensures that they are well-equipped to provide effective support and maintain the professional standards required for the position.
Education:
High school diploma or equivalent.
Experience:
1 year of experience working in a community setting.
Skills:
Strong organizational and listening skills. Bilingual Spanish required.
Abilities:
Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including CEO, board members, clients and family members or caretakers, interns, volunteers, staff, and community partners. Ability to express ideas with clarity, confidence, and sensitivity. Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines.
Physical and Emotional Demands:
The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job's duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job's specific vision abilities include close vision, distance vision, and the ability to adjust focus.
Due to the nature of the content that is handled in the program, anyone who has a history of trauma or suicidality could be at risk of being triggered or re-traumatized. This is especially true for people who have experienced these issues within the past 12 months and therefore we may not recommend this work if their experience is so recent.
Clearance Requirements: The employee must pass a criminal background check. Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check. All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to always perform all required duties.
Working Conditions:
The work environment is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is also required to travel to different locations. Therefore, the employee must have access to reliable transportation.
Ready to Join Us?
If you're excited to contribute to life-changing work, apply today and become part of a team that's transforming lives through compassion, expertise, and community connection.
$30k-42k yearly est. 15d ago
Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)
Maximus 4.3
Baltimore, MD jobs
Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus.
This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area.
Key Areas of Responsibility
- Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials.
- Developing new programs for customer engagement including integrated marketing programs from concept to execution
- Drive Maximus Federal solutions and offerings.
- Manage digital and social media strategies across the federal market
- Build, manage, and coach a high-performing marketing team.
- Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports.
- Work closely with the growth leaders to align sales and marketing strategies
- Maintain brand standards and ensure compliance across all marketing and communications channels.
- Build long-term relationships with employees, clients, government officials, and stakeholders.
- Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company.
- Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement.
- Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation.
This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions.
Qualifications:
-15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team.
-Previous experience at a corporation focused on the Federal sector.
-Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered.
-MA degree in Marketing, Communication, or similar relevant field, preferred.
-Outstanding communication, presentation, and leadership skills.
-In-depth knowledge of the Federal sector.
-Critical thinker with problem-solving skills.
-Strong interpersonal and communication skills.
Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
216,155.00
Maximum Salary
$
292,455.00
$115k-203k yearly est. Easy Apply 3d ago
Clinical Documentation Specialist
Johns Hopkins Medicine 4.5
Baltimore, MD jobs
Join our Team | Apply NOW | Hiring for Experienced Clinical Documentation Specialist PLEASE NOTE: Candidates who do not have a current RN, NP or PA license or Advanced Degree - MD or MD-BS AND CPC or CRC certification thru AHIMA or AAPC, will not be considered.
At Johns Hopkins Community Physicians (JHCP), we bring the excellence of Johns Hopkins Medicine to our communities. With over 40 locations across Maryland, Virginia, and Washington, DC, your next incredible career opportunity is right in your neighborhood.
As a Clinical Documentation Specialist, you'll play a critical role in improving the quality and accuracy of inpatient medical records. By collaborating with physicians and staff, you'll ensure proper documentation for coding, risk, and severity assessments.
If you are an RN, PA, NP, Foreign Medical Graduate or M.D., with the following experience, license, and certifications, APPLY NOW!
Qualifications
* Education: Completion of an accredited advanced clinical program (RN with BSN or higher, AMA-approved Physician Assistant program, or other advanced medical training such as MD-BS). Master's or Doctoral degree (MSN, DNP) preferred.
* Licensure/Certification:
* Current RN license (MD or compact state), PA license (NCCPA certified), or other advanced medical degree.
* CPC or CRC - Advanced clinical documentation certification and/or risk adjustment certification (AAPC or AHIMA) required.
Work Experience:
* RN: Requires a minimum of 3 years Registered Nurse clinical experience in healthcare setting. Minimum of 2 years as a Clinical Documentation Specialist. In lieu of healthcare setting experience, a minimum of 3 years of CDI experience, and/or other relevant clinical experience may be considered.
* PA or NP: Requires a minimum of 3 years Physician Assistant or NP experience in a healthcare setting. Minimum of 2 years as a Clinical Documentation Specialist. In lieu of healthcare setting experience, a minimum of 3 years of CDI experience, and /or other relevant clinical experience may be considered
* Other Advanced Clinical Degree (i.e. MD or MD-BS): Minimum of 3 years' experience in a healthcare setting. Minimum of 2 years of Clinical Documentation Improvement experience preferred.
Why Choose JHCP? When you join our team, you'll enjoy:
* Comprehensive Benefits: Medical, dental, and vision insurance.
* 403B savings plan with employer contributions.
* Work-Life Balance: Generous paid time off and holidays.
* Tuition Assistance: Employee and dependent education benefits.
* Free parking
* Extra Perks: Referral bonuses.
Position Details
* Shift: Full-Time, Day Shift (40 hours/week) - Monday - Friday
* Location: Fully Remote (must reside or relocating to the following states within 90 days of hire): MD, DC, VA, PA, DE, and FL
For any questions, please email Radina Haggard @***************
Salary Range: Minimum 31.92/hour - Maximum 52.69/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
$30k-39k yearly est. Easy Apply 21d ago
Medical Billing Specialist
Imedx, a Rapid Care Group Company 3.7
Edgewater, MD jobs
We are seeking a detail-oriented, highly accurate Medical Billing Specialist to join our remote team. The ideal candidate is self-motivated, goal-driven, and committed to excellence in medical billing and revenue cycle management. You will play a vital role in ensuring our clients receive every possible revenue dollar while upholding the highest standards of integrity and compliance.
This position requires strong problem-solving skills, excellent communication, and the ability to thrive in a fast-paced environment.
What You'll Do
Verify patient eligibility and benefits.
Post charges, payments, and ERA adjustments.
Prepare, review, and submit electronic/paper claims.
Follow up on unpaid or denied claims and file appeals.
Review patient bills for accuracy; set up payment plans when needed.
Communicate with patients, clients, and insurance carriers professionally.
Maintain cash spreadsheets and prepare monthly reports.
What We're Looking For
2-3 years' medical billing and AR follow-up experience.
CPB, CPC, or similar credential a plus.
Strong knowledge of billing software (eClinical, Athena, Open PM, MicroMD, or similar).
Skilled in Word, Excel, and using carrier websites for eligibility and claims.
Excellent written and verbal communication.
Must pass a baseline billing test during the interview process.
Why Join Us
100% remote contractor role.
Flexible schedule.
Work with diverse clients and systems.
Opportunity to directly impact client financial success.
$36k-50k yearly est. Auto-Apply 60d+ ago
Medical Dosimetrist
Intermountain Health 3.9
Annapolis, MD jobs
The Medical Dosimetrist is a member of the Radiation Oncology team who has knowledge of the overall characteristics and clinical relevance of radiation oncology treatment machines and equipment. They have the education and expertise necessary to generate radiation dose distributions and dose calculations in collaboration with the Medical Physicist and Radiation Oncologist.
**Medical Dosimetrist - Radiation Oncology**
**Location:** Greater Salt Lake City Area (South Market)
**Organization:** Intermountain Health
**Join Our Growing Radiation Oncology Team**
Intermountain Health is expanding its Radiation Oncology services to two new locations in 2026, and we're seeking a **Medical Dosimetrist** to join our dynamic team on-site, hybrid or fully remote. This is an exciting opportunity to work with advanced technology, collaborate with experienced professionals, and help deliver cutting-edge cancer care.
**Why You'll Love This Role**
+ **Innovative Practice:** Participate in advanced treatment techniques including frameless SRS with HyperArc, Lattice SFRT, tattoo-free SGRT setups, cooperative group clinical trials and extensive use of SBRT & hypofractionation.
+ **Collaborative Environment:** Work closely with 5 physicians, 4 physicists, and 3 dosimetrists across four sites in Park City, Provo, American Fork, and Saratoga Springs.
+ **Flexibility & Growth:** Choose an on-site, hybrid, or fully remote schedule while benefiting from well-established workflows that foster efficiency and the chance to help shape new clinical programs.
+ **Lifestyle & Location:** Enjoy Utah's incredible outdoor recreation with world-class skiing, hiking, and national parks
**Technology & Programs**
+ **Treatment Platforms:** Varian TrueBeam systems with RapidArc at all sites
+ **Imaging & Simulation:** VisionRT SGRT, Philips Big Bore CT simulators (3 locations)
+ **Software:** Eclipse v18 TPS with GPU acceleration, Aria R&V, Full Radformation suite (ClearCheck, ClearCalc, RadMonteCarlo, EZFluence, AutoContour)
**Your Role**
As a Medical Dosimetrist, you will:
+ Design and calculate accurate radiation treatment plans for a variety of techniques including IMRT, VMAT, SBRT, and SRS.
+ Collaborate with physicians and physicists to optimize treatment plans for safety and efficacy.
+ Ensure compliance with departmental protocols and regulatory standards.
+ Support implementation of new technologies and treatment techniques.
**Qualifications**
**Minimum:**
+ Graduate of a JRCERT-accredited Medical Dosimetry program or equivalent.
+ Certified Medical Dosimetrist (CMD) or eligible for certification.
**Preferred:**
+ Experience with Eclipse TPS and Aria R&V.
+ Familiarity with advanced techniques such as SRS and SBRT.
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
+ Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
+ Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
+ May be expected to stand in a stationary position for an extended period of time.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Intermountain Health American Fork Hospital, Intermountain Health Park City Hospital, Intermountain Health Utah Valley Hospital
**Work City:**
Park City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$62.44 - $96.34
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$111k-186k yearly est. 6d ago
Clinical Program Manager REMOTE
Baylor Scott & White Health 4.5
Annapolis, MD jobs
**Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training**
- Licensed RD
- Experience with MNT for obesity, diabetes, HTN, Lipid disorders
- NBC-HWC
- Mastery of the coaching process, foundational theories/principles of behavior change
- Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam
- Only coaching credential recognized by the National Board of Medical Examiners
* **No Credentialing required***
**About Us**
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
+ We serve faithfully by doing what's right with a joyful heart.
+ We never settle by constantly striving for better.
+ We are in it together by supporting one another and those we serve.
+ We make an impact by taking initiative and delivering exceptional experience.
**Benefits**
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
+ Immediate eligibility for health and welfare benefits
+ 401(k) savings plan with dollar-for-dollar match up to 5%
+ Tuition Reimbursement
+ PTO accrual beginning Day 1
_Note: Benefits may vary based upon position type and/or level._
**Job Summary**
As a licensed clinician, the Clinical Program Manager guides clinical programs and performance initiatives. They ensure alignment at a regional or system level.
**Essential Functions of the Role**
+ Partners with internal and external stakeholders to meet contractual and/or regulatory obligations.
+ Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives.
+ Contributes to or runs system and regional initiatives. Gathers data, conducts research, maintains records, and tracks issues. Evaluates the impact of interventions, coordinates activities, and executes plans to resolve issues.
+ Researches and maintains knowledge of current evidence-based practices. Works with multidisciplinary teams to build a replicable model for clinical programs and guidelines. Develops program tools and resources like guidelines, training materials, and enhancement requirements.
+ Acts as a credible change agent and Subject Matter Expert (SME) in program management, process improvement, and clinical and contract performance.
+ Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders.
**Key Success Factors**
+ Project and/or Program Management experience
+ Process improvement and/or quality improvement experience
+ Able to quickly establish professional and cooperative relationships with multidisciplinary team members
+ Able to work in a fast paced, deadline motivated environment while stabilizing multiple demands
+ Able to quickly establish professional and cooperative relationships with multidisciplinary team members
+ Excellent verbal and written communication skills
+ Excellent critical thinking skills with ability to solve problems and exercise sound judgement
+ Able to mentor, guide and train team members
+ Skill in the use of computers and related software
+ PMP certification preferred
**Belonging Statement**
We believe that all people should feel welcomed, valued and supported.
**QUALIFICATIONS**
+ EDUCATION - Grad of an Accredited Program
+ EXPERIENCE - 5 Years of Experience
+ CERTIFICATION/LICENSE/REGISTRATION -
Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathologist (SLP): Must have ONE of the following:
+ -LCSW
+ -LMSW
+ -LMSW-AP
+ -LVN
+ -OT
+ -PT
+ -RN
+ -Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board)
+ -SLP
+ -LICDIET
+ -RD.
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.