Abnormal Security jobs - 58 jobs

Detection Machine Learning Manager
Abnormal Security 4.5
Remote Abnormal Security job
About the Role Abnormal AI is looking for a Machine Learning Engineering Manager to lead the Attack Detection team. At Abnormal, we protect our customers against nefarious adversaries who are constantly evolving their techniques and tactics to outwit and undermine the traditional approaches to Security. That's what makes our novel behavioral-based approach so… Abnormal. Abnormal has constantly been named as one of the top cybersecurity startups and our behavioral AI system has helped us win various cybersecurity accolades resulting in being trusted to protect more than 8% of the Fortune 1000 ( and ever growing ). In a landscape where a single successful attack can lead to financial losses of millions of dollars, the Attack Detection team plays the central role of building an extremely high recall Detection Engine that can operate on hundreds of millions of messages at milliseconds latency. The Attack Detection team's mission statement is to provide world-class detector efficacy to tackle the ever changing adversarial attack landscape using a combination of generalizable and auto trained models as well as specific detectors for high value attack categories. This team is solving a multi-layered detection problem, which involves modeling communication patterns to establish enterprise-wide baselines, incorporating these patterns as robust signals, and combining these signals with contextual information to create extremely precise systems. The team builds discriminative signals at various levels including message level (eg. presence of particular phrases), sender-level (eg.frequency of sender) and recipient level (eg.likelihood of receiving a safe message). These signals are then combined and utilized to train highly accurate model based as well as heuristic detectors. Additionally, to continuously adapt to new unseen attacks, the team builds out different stages in our automated model retraining pipelines including data analytics and generation stages, modeling stages, production evaluation stages as well as automated deployment stages. The EM will report to the Senior EM of the Message Detection Team, and will lead a team that is primarily composed of machine learning engineers. The EM will be responsible for managing the execution of the roadmap and deliverables while optimizing both human and system resource utilization. The Engineering Manager's success or failure impacts our ability to build and iterate on the detection decisioning system at an extremely high recall, enabling us to respond to current and future attacks. Preventing such attacks which cause significant customer workflow disruption is the core of our business and that makes the success of this team, and its leader, so massively impactful. What you will do Own the execution success of the quarterly roadmap for the Attack Detection team; engage continuously with the Tech Leads to help adjust and prioritize current roadmap items according to the team's charter and company priorities. Deliver on: Extremely high recall detector engine in an adversarial environment using model based as well as heuristic detectors. Automated model retraining pipelines based continuous ML deployment system to automatically ‘learn' from new patterns. Text based signal models to capture and model suspiciousness of email content in multiple languages. Own both directly customer impacting metrics and system metrics and able to work with the team to proactively identify new attacks and repair degradations: Recall ie False Negative metrics for our customer base across various attack types. Overall attack and precision metrics for highly flagging generalized ML models. Automation metrics for responses to customer specific requirements Own the machine learning feature consumption layer for both message metadata/content and current/historical user behavior type of signals and and systems and processes to continuously incorporate new features types into existing and new ML models. Drive processes to enable the team to deliver on projects that are set by TLs as part of the technical roadmap. Manage the quarterly roadmap updates, project time estimates, weekly sprint planning, day-to-day standups Identify risks on project delivery (technical, operational, dependency risks) and escalate to appropriate technical leads Able to assess progress in a metrics-oriented manner Provide continuous feedback Responsible for mentoring and growing the engineers on the team by providing constructive feedback at regular intervals to help them successfully execute high impact projects. Drive Stakeholder alignment : Collaborate with the platform and infrastructure initiatives on company wide initiatives to help increase efficiency, customer adoption and engineer effectiveness goals. Drive stakeholder alignment: Proactively identify and collaborate with platform and infrastructure teams on company-wide initiatives including Must Haves 2+ years experience of managing data driven (ML) product teams running at large scale data ( 100M+ ) and ability to guide a team technically in this respect. 3+ years experience designing, building and deploying machine learning applications in one of the domains of text understanding, entity recognition, NLP experience, computer vision, recommendation systems, or search. 4+ years of hands-on experience in building and safely shipping backend heavy product ML adjacent systems at high velocity. Ability to understand business requirements thoroughly and bias toward guiding the team to build a simplest yet generalizable ML model / system that can accomplish the goal. Metrics driven culture: Has led a team of engineers in building out systems and displayed the ability to define metrics of excellence and setup processes to continuously monitor and maintain high standards on metrics. Be Customer obsessed: Worked with multiple stakeholders to gather requirements and then prioritize and balance against the team's roadmap. Set High standards - sets high standards and expectations for project execution for themselves and the whole team. Nice to Have Familiarity with cyber security industry MS degree in Computer Science, Electrical Engineering or other related engineering field Experience with hiring and retention of top talent #LI-ML1 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$214,200-$252,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$73k-119k yearly est. Auto-Apply 9d ago

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SLED Enterprise Account Executive (Southern California)
Abnormal Security 4.5
Remote Abnormal Security job
About the Role Nothing Exceptional Was Ever Normal. We're the world's fastest-growing cybersecurity company dedicated to making the cloud a safer place for business and our Enterprise SLED team is critical to continued success. As an Enterprise SLED Account Executive you are the spearhead of Abnormal AI relationships in SLED accounts across the Southern California region. You are responsible for all transactions within these accounts and help quarterback the sales ecosystem to support the customer's success. Critical to this role's success is the following experience and skills: About You Demonstrated 8+ years of direct (vs. overlay) enterprise sales experience prospecting and closing SLED accounts Proven track record of success closing new Account Logos, while also cross selling/ upselling and growing the existing customer account Skill in negotiating with large organizations and closing complex sales. Proven performer with consistent over quota performance and/or top 5% of sales org Conversant in key areas such as security, email, cloud, AI, etc. Experience selling subscription software/SaaS to CISOs and security personnel Success at a company that was early stage, underdog or was a new entrant with large competitors or similar (limited resources-build territory including: channel, tech partners, initial customer wins, etc.) BS/BA degree or equivalent work experience preferred Resides in territory (SoCal) In this job, you will bring these skills Disciplined approach to early pipeline development. Comfortable and have demonstrated ability to prospect into the region's largest enterprise accounts with the ability to leverage/ balance five pillars of demand generation: AE prospecting, SDR, Marketing, Channel and Customer referrals. Ability to uncover / discover customer problems pains Ability to present and demonstrate value based on customer pain points. Ability to systematically execute a disciplined sales process that can be repeated in parallel without sacrificing quality Ability to continually maintain data accuracy and consistency for all accounts & opportunities. Ability to develop and present a business case to a customer showing high ROI across different dimensions to multiple stakeholders Ability to extract, document and organize lessons, knowledge and information about customers Ability to close and maximize the ARR of Enterprise accounts. Ability to guide internal stakeholders through their own internal buying processes Grit; ability to find success in an early-stage environment without all the resources/teams available to much larger organizations Good understanding of how to leverage other departments including Sales Engineering, Marketing, SDRs, Product and Customer Success. Role Responsibilities Sell Abnormal AI solutions to SLED agencies with the goal to overachieve new annual recurring revenue quota Work Enterprise Accounts from initial conversations through signing a contract and up-selling once they're a customer. Prospect and generate new business opportunities within Enterprise Accounts to supply enough pipeline for them to hit sales targets. Work with Customer success to ensure a timely renewal and expansion sale opportunities Continually document results and maintain accurate data across all sales systems (Salesforce, Highspot, Close Plan) Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue. #LI-AK1 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$136,000-$160,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$136k-160k yearly Auto-Apply 9d ago
Payroll Specialist
Abnormal Security 4.5
Remote Abnormal Security job
About the Role You will be part of the Accounting team and collaborate regularly with our People Operations team You will work on and help grow a state-of-the-art payroll operations program in a fast-growing environment supporting global payroll. You will ensure that our daily payroll operations and processes are accurate and timely and that our processes are compliant with internal controls, tax regulations, and applicable labor laws. You will be the main contact to provide any payroll-related advice for any compensation questions and company expansions in North America and LATAM. What you will do While we encourage you to take on new opportunities that build your skills and create impact, from day one your primary focus will be on the following core responsibilities: Work with the Payroll Team to deliver accurate and timely processing of the Company's payroll in accordance with country-specific regulations and legislative compliance requirements in the U.S., Canada, and LATAM. Own all critical local payroll processes such as managing global payroll and tax compliance, reviewing country specific payroll returns, tax returns, online filings with tax authorities, 401k, health and other benefit contributions and reporting, and reconciling payroll liability payments, etc. Responsible for Payroll Equity Reporting, ensuring accurate tracking, taxation, and reporting of equity compensation (e.g., ISO, RSUs, ESPP) across all jurisdictions; partner with Stock Administration, HR, Tax, and Accounting to reconcile payroll and equity records. Ensure accurate and timely processing of payroll updates, including new hires, terminations, promotions, relocation, transfer, and other employee changes. Partner with People Ops to administer Holiday/LOA payment and reporting. Administer 401k, FSA, HSA, Commuter, and other benefit contributions. Assist in the set up of payrolls in new countries or new states to support Company expansion. Manage and complete quarter-end and year-end reporting, including preparation and review of tax forms, balancing, and reconciliations. Maintain and review payroll processing to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions. Manage all payroll-related vendors, ensures compliance in all areas of payroll including internal control work, and works directly with employees to resolve outstanding payroll inquiries Maintain a high level of confidentiality at all times related to compensation. Prepare and maintain payroll records and reports, including standard and ad hoc reports to ensure data integrity, accuracy, and timeliness as required by Accounting, Finance, HR, and Equity Grants. Provide organized documentation for payroll, 401k, and benefit audits. Assist in implementing and maintaining standard operating procedures for payroll processes. Maintain payroll records in accordance with company and regulatory requirements. Stay familiar with relevant local regulatory and policy changes and communicate key changes across teams. Perform other functions and duties as required. Must Haves Bachelor's Degree in Accounting, Business Administration, or related field. 2+ years of full-cycle Workday payroll processing experience in the U.S. Experience in setting up payrolls and payroll taxes in new state and locals. Experience of processing payroll in at least 30 states in the U.S. Strong Knowledge of Workday HCM and Payroll; Systems-savvy and proficient with Microsoft Office and Google Workspaces. Detail-oriented and capable of producing high-quality work independently. Positive team-player, who can take ownership of assigned responsibilities. Exceptional communication skills; able to communicate clearly. Ability to identify and resolve technical, operational, and organizational issues. Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies, developing strong relationships globally. Ability to work on confidential projects of moderate scope in which analysis of situation or equity data requires a detailed and thorough review. Nice to Have Experience implementing a global payroll platform. Working knowledge of Onesource Virtual (OSV) is a plus. Experience working in a public traded company. Experience processing in the Canada and LATAM. #LI-JT1 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$80,000-$95,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$80k-95k yearly Auto-Apply 9d ago
Senior Cyber Defense Analyst
Abnormal Security 4.5
Remote Abnormal Security job
About the Role We at Abnormal AI are looking for a hands-on Security Operations/ Cyber Defense Analyst who thrives in a fast-paced, engineering-driven environment. You'll be responsible for monitoring, investigating, and responding to security alerts across cloud, endpoint, identity, and application layers. You'll work closely with detection engineers, cloud security, and IT teams to protect our hybrid environment from threats in real time. This is not a “click-through-the-console” SOC role - we're looking for someone who can think critically, automate relentlessly, and own incidents end-to-end. Key Responsibilities Detection & Triage: Monitor alerts from tools like SIEM, EDR, IAM, CSPM, CDR etc. Perform initial triage, enrichment, and correlation across multiple data sources. Identify false positives and fine-tune rules with detection engineering. Incident Response: Lead containment, eradication, and recovery for endpoint, cloud, and identity incidents. Document and communicate incidents through SOAR/Jira/ServiceNow workflows. Perform root cause analysis and propose permanent preventive controls. Threat Hunting & Analysis: Proactively hunt using hypotheses mapped to MITRE ATT&CK. Investigate anomalies across CloudTrail, Okta, GitHub, and other telemetry sources. Collaborate with threat intelligence to identify emerging TTPs. Automation & Process Improvement: Build or enhance playbooks in SOAR (Torq or equivalent). Create custom enrichment scripts and automations (Python, Bash, etc.). Suggest new detection logic and operational improvements. Reporting & Metrics: Track and report operational metrics (MTTD, MTTR, incident categories). Maintain documentation and lessons learned. Required Skills & Qualifications 5-7 years of hands-on SOC or Incident Response experience in a cloud-first or hybrid environment. Strong understanding of attacker lifecycle, MITRE ATT&CK, and threat actor TTPs. Experience with EDR (CrowdStrike preferred), SIEM (Splunk preferred), and SOAR (Torq, XSOAR, or Phantom). Familiarity with AWS, Okta, and SaaS platforms. Proficiency in writing queries and automations using Python, SPL, or equivalent. Excellent analytical and investigative skills - capable of operating independently with minimal hand-holding. Strong documentation and communication skills for technical and executive audiences. Nice to Have Experience with CSPM/CDR/VM tools. Knowledge of Containers and Kubernetes security. Relevant certifications like CEH, Security+, GCIH, GCIA, or AWS Security Specialty. What Success Looks Like You consistently deliver high-quality triage with minimal false positives. You automate repetitive tasks instead of manually doing them twice. You can take a vague alert and turn it into a well-documented case with actionable findings. #LI-EM5 You make measurable improvements to detection coverage, response time, or tooling maturity. At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$144,500-$170,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$144.5k-170k yearly Auto-Apply 9d ago
Tech Lead Manager - Identity Security
Abnormal Security 4.5
Remote Abnormal Security job
Enterprises are undergoing two simultaneous transformations: moving critical infrastructure to the cloud and adopting AI agents at scale. Both create an identity explosion-humans, service accounts, and AI agents now outnumber traditional users 10-to-1, each with permissions that legacy tools can't govern. Abnormal's Identity Security team is building the platform to secure this new reality: unified visibility across all identity types, behavioral intelligence that understands what's normal, and AI-native automation that operates at cloud speed. We're extending the same behavioral approach that made Abnormal the leader in email security to protect identities across cloud infrastructure and AI systems. The Identity Security team is looking for a Tech Lead Manager to build and lead this critical product area. You'll start hands-on with a small team, shipping code while growing the product toward market fit. What You'll Do Lead a team of 2-4 engineers, writing and reviewing code daily alongside them Collaborate closely on technical direction while building the foundations for a scalable product Partner directly with internal and external customers to gather feedback and iterate quickly Grow the team and product as we find traction and expand scope Set engineering standards and practices that will scale as the team grows This Role Is a Fit If You Want to be deeply technical while building leadership skills-you're excited to code, not just manage Thrive in ambiguity and can guide a small team through uncertainty toward product-market fit Have strong instincts for what customers need and how to translate that into product decisions Enjoy the founding-team dynamic: small group, high ownership, fast iteration This Role Is Not a Fit If You Prefer managing established teams with well-defined roadmaps Want to step back from hands-on technical work Are uncomfortable with the ambiguity of an early-stage product still finding its footing Requirements 5+ years of software engineering experience with 1+ year in a tech lead or engineering management role Track record of shipping products in fast-moving environments Ability to read, write, and review code at a high level (Python/Go preferred) Experience hiring and developing engineers Bay Area location required-we operate with 25% in-office presence Preferred Experience building enterprise/B2B security products Familiarity with machine learning systems or ML-adjacent infrastructure Exposure to AWS, Kafka, containerized services, microservices Growth Paths Expand scope as Identity Security grows, taking on additional product lines Build out a larger team as we scale beyond initial product-market fit Position yourself for senior leadership as the org matures What We Offer The opportunity to join a veteran team that has built enduring ML platforms at Google, Twitter, Pinterest, Amazon, Microsoft, and Expanse. Our customer base includes multiple Fortune 500 companies, and Identity Security is a critical bet for Abnormal's future. #LI-NT1 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$187,900-$254,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$187.9k-254k yearly Auto-Apply 9d ago
Renewals Manager
Abnormal Security 4.5
Remote Abnormal Security job
About the Role The Renewals Manager owns and drives the end-to-end renewal motion for a defined book of business, ensuring strong customer retention, predictable revenue outcomes, and long-term account value. This role partners closely with Customer Success, Account Management, and Sales to proactively manage renewal risk, negotiate commercial terms, and deliver value-aligned renewal outcomes that support Abnormal's growth goals. As a more senior individual contributor, the Renewals Manager is expected to independently manage renewal strategy for their accounts, identify and mitigate risk early, and influence renewal outcomes through strong commercial judgment and customer advocacy. In addition to securing renewals, this role plays a meaningful part in expansion motions such as licensing true-ups and value-based upsells. This position is ideal for candidates with proven renewal ownership who can balance customer empathy with commercial rigor in a fast-paced SaaS environment. Who you are A confident, accountable owner of renewal outcomes who thrives with autonomy Commercially minded, with the ability to negotiate effectively and influence decision-makers Proactive in identifying renewal risk and developing mitigation strategies Comfortable managing competing priorities across a complex book of business Clear, direct communicator with strong executive presence Data-driven and thoughtful in forecasting, planning, and prioritization Collaborative partner who builds trust across Customer Success, Sales, and cross-functional teams What you will do Own the end-to-end renewal process for a defined set of accounts or territory, from early engagement through close Lead renewal strategy and negotiate contract terms that balance customer needs with Abnormal's business objectives Partner closely with Customer Success and Account Management to maintain strong customer health and retention Proactively identify at-risk renewals and develop mitigation plans to drive successful outcomes Manage renewal timelines, pricing conversations, and execution with minimal oversight Identify and execute expansion opportunities, including licensing true-ups and value-based upsells Deliver accurate renewal forecasting and reporting, using data to inform prioritization and strategy Leverage customer insights to guide value-based conversations and renewal positioning Collaborate with channel and partner teams to ensure smooth, aligned renewal experiences Must Haves 2-4 years of experience in Renewals, Customer Success, Account Management, or a related SaaS commercial role Proven ownership of contract renewals, including negotiation and close Strong understanding of customer lifecycle management and renewal risk indicators Experience negotiating pricing, terms, and objections with customer stakeholders Ability to assess customer health and translate insights into renewal strategy Proficiency with CRM systems (e.g., Salesforce); Gainsight experience preferred Strong analytical skills to support forecasting, reporting, and renewal planning Familiarity with Abnormal's products and services, or the ability to ramp quickly #LI-TC1 Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$68k-100k yearly est. Auto-Apply 9d ago
Director, Technical Account Managers (TAM)
Abnormal Security 4.5
Remote Abnormal Security job
About the Role As the Director of Technical Account Managers, you will lead and scale a high-performing team responsible for the technical success of Abnormal's highest-value customers. You will drive the strategic direction, operational excellence, and people development of the TAM organization to ensure exceptional customer outcomes, product adoption, and long-term retention. What you will do Strategic Leadership - Define and execute the vision and operating model for the TAM function, aligning with cross-functional stakeholders across Customer Success, Product, Engineering, and Support. Team Management & Development - Hire, coach, and grow a team of high-performing TAMs. Set clear expectations, support career growth, and foster accountability against customer success and adoption KPIs. Customer Outcomes & Escalations - Serve as an executive escalation point and ensure the consistent delivery of high-impact technical guidance and support to our top-tier accounts. Champion customer health and long-term product value. Process & Program Ownership - Build and scale programs around technical onboarding, adoption plans, health checks, and product feedback loops. Establish best practices and frameworks that drive consistency and measurable impact across the TAM organization. Cross-Functional Collaboration - Partner closely with Customer Success Managers, Product, Engineering, and Support to deliver seamless customer experiences and proactively influence the product roadmap with customer insights. Data-Driven Management - Use data and reporting to identify trends, measure impact, and continuously optimize the TAM model to support customer growth, retention, and expansion. Travel - Willingness to travel (~30%) for onsite customer engagements and team development. Must Haves 5+ years of experience managing technical customer-facing teams (TAM, SE, Support, or related enterprise SaaS roles) 5+ years of experience as an Enterprise Technical Account Manager or in a similar post-sales technical leadership capacity 5+ years of experience in cybersecurity, ideally at a leading security company or enterprise-level SaaS provider, with demonstrated success in building and scaling high-performing technical teams and programs Proven ability to troubleshoot complex technical issues (e.g., previous Support or SE experience) and collaborate across Product, Engineering, and Support to resolve challenges Action-oriented mindset with the ability to synthesize inputs across functions and translate them into scalable solutions and clear customer narratives Proven success building and maintaining trusted executive relationships (CISO, CIO, and senior IT/security leaders) Demonstrated ability to drive product adoption and value realization, including introducing new features, best practices, and measurable outcomes Deep understanding of security and networking technologies, with familiarity in email security a plus Exceptional communication and executive presence - strong written, spoken, and presentation skills across all organizational levels Nice to Haves Direct experience working with email security products or platforms Experience supporting global enterprise customers; fluency in additional languages beyond English is a plus #LI-ME1 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$212,500-$250,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$76k-115k yearly est. Auto-Apply 9d ago
AI Product Builder
Abnormal Security 4.5
Remote Abnormal Security job
About the Role Abnormal Security is revolutionizing both cybersecurity and internal operations through advanced AI solutions. As we scale, we're establishing AI Transformation Pods to drive operational efficiency across our organization. These pods are critical to the company's overall AI strategy, offering unique visibility with the CEO and executive leadership. The AI Product Builder owns the development of internal GTM solutions, identifying opportunities for automation and efficiency within a dedicated go-to-market function. This role requires a unique blend of product thinking, user empathy, technical AI understanding, and hands-on execution capability. You'll translate AI Transformation vision and internal stakeholder feedback into a concrete roadmap, define requirements for AI-native solutions, leverage AI developer tools to rapidly iterate on solutions, and scope horizontal capabilities that can accelerate the development or quality of future AI projects. What You Will Do Own the AI transformation strategy for a specific GTM function, defining a roadmap that delivers measurable operational impact. Build and ship AI-powered solutions using LLMs, agent frameworks, and AI coding tools (e.g., Cursor, Claude Code). Lead technical design and architecture decisions, creating reusable components that accelerate future AI development. Deliver production-grade automations that fundamentally reshape how sales, marketing, or customer success teams operate. Communicate progress, business impact, and demos directly to executive leadership. Ideal Candidate Profile Strong product intuition paired with technical depth in modern AI capabilities, LLMs, and agentic workflows. Ability to independently go from problem definition → prototype → production deployment. Demonstrated success solving ambiguous operational problems in fast-moving environments. Experience collaborating with cross-functional teams and translating operational needs into scalable AI solutions. Portfolio or GitHub showcasing self-directed AI projects or tooling. Minimum Qualifications Technical degree (Computer Science, Engineering, Mathematics, Physics, or similar). Coursework or practical experience in AI/ML, product development, or entrepreneurship. Prior experience in product management or software engineering, ideally with exposure to AI-enabled products. Strong understanding of LLMs, AI agents, and contemporary AI tooling. Proficiency in at least one programming language (Python preferred) and comfort using AI-assisted development tools. Clear communicator capable of influencing senior and executive stakeholders. Nice to Have Experience in enterprise software environments collaborating with cross-functional teams and translating operational needs into scalable AI solutions. Internships or research roles in AI/ML labs. Hackathon participation, open-source contributions, or product-focused side projects. Portfolio or GitHub showcasing self-directed AI projects or tooling. #LI-ML1 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$148,800-$175,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$26k-35k yearly est. Auto-Apply 9d ago
Engineering Manager, Federal Operations
Abnormal Security 4.5
Remote Abnormal Security job
About the Role We are looking for an engineering leader to run the Federal Operations team. You will stabilize and mature the platform-owning service reliability, release safety, and continuous compliance-so we can confidently expand customer coverage and delivery velocity. You'll manage and grow a high-performing team, build strong cross-functional muscle, and deliver predictable outcomes in a regulated environment. What You'll Do Lead and grow Gov SRE to operate a secure, reliable, and scalable government environment (people leadership, hiring, coaching, performance, and culture). Enforce SLOs/SLIs, incident response, on-call, and change management processes aligned to internal risk thresholds. Drive platform stabilization: reduce toil, harden baselines, improve observability, and shrink MTTR through runbooks, automation, and quality guardrails. Own safe delivery to the Gov environment: plan and orchestrate releases, change reviews, and rollbacks; improve CI/CD and IaC workflows for repeatable, auditable change. Build and prioritize an execution roadmap for Gov v2.0 launch (scale product enablement in Gov, reduce operational drag, and improve deployment lead time without increasing risk). Improve cost, performance, and resiliency posture in GovCloud through architecture reviews, reliability testing, capacity planning. Report clear metrics, risks, and progress to stakeholders; proactively escalate blockers and propose mitigations. What You'll Bring (Must-Haves) 7+ years in SRE/Infrastructure/Platform Engineering operating customer-facing services at scale. Hands-on leadership in incident management, SLOs/SLIs, observability, and change/release management. 2+ years managing SRE/Infra/FedOps teams with on-call ownership, including hands-on leadership in incident management, SLOs/SLIs, observability, and change/release management. Practical experience with cloud infrastructure (AWS preferred), Kubernetes/containers, Terraform or similar IaC, and modern CI/CD. Strong cross-functional collaboration with Security/Compliance, Product & Eng, and GTM; excellent written/runbook documentation and stakeholder communication. Track record of automation that reduces toil and improves reliability, auditability, and developer productivity. Ability to set clear goals/metrics, manage a prioritized roadmap, and deliver outcomes through the team. Depth in incident tooling and telemetry (e.g., metrics, tracing, logging) and alert hygiene. Experience operating in AWS GovCloud. Hiring and scaling a small team in a fast-moving, high-accountability environment. How You'll Partner Product onboarding to Gov, dependency readiness, release planning, and quality gates. Partner across teams in platform infrastructure: shared patterns/modules, CI/CD safety, IaC standards, and golden-path delivery. Customer-facing teams: deployment readiness for POVs and go-live, incident comms, and reliability posture for federal customers. #LI-ML1 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$187,900-$221,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$187.9k-221k yearly Auto-Apply 9d ago
Sr. Customer Escalation Manager
Abnormal Security 4.5
Remote Abnormal Security job
About the Role As a Customer Escalation Manager, you will act as the quarterback for de-escalating high-risk accounts, owning the path-to-green for critical situations. You are a skilled communicator who thrives at navigating complex customer challenges, influencing cross-functional teams, and restoring customer confidence. You bring a strong customer-first mindset, the ability to untangle technical and relationship issues, and the confidence to drive action across Customer Success, Product, Engineering, and Support. Your leadership and organizational skills will ensure that escalations are handled with urgency, transparency, and accountability. You have deep experience working with tier 1 cybersecurity organizations, with a history of holding hands-on roles such as Technical Account Manager, Sales Engineer, or Support Engineer in enterprise SaaS or cybersecurity environments. This background enables you to navigate complex technical issues and customer relationships effectively. Must Haves 5-7 years of customer-facing experience in a technical role (TAM, SE, Support, or related enterprise SaaS roles) with a proven track record in managing escalations Demonstrated success in leading de-escalations for complex, strategic customers Strong understanding of customer lifecycle, support workflows, and escalation management best practices Excellent verbal and written communication skills, including executive-level communication with customers and internal stakeholders Ability to remain calm, credible, and strategic under pressure Strong organizational skills with the ability to prioritize multiple high-stakes issues simultaneously Experience collaborating with cross-functional teams including Engineering, TAMs, Product, Support, and Sales Empathy-driven, customer-first orientation with a bias for action Experience in Cybersecurity is required Nice to Have Experience in Email Security What You Will Do Act as the primary quarterback for red/yellow account escalations, driving alignment on the path-to-green and ensuring resolution Develop a deep understanding of the customer's relationship, complaints, and business context to influence the right plays internally Lead structured de-escalation plans, assigning responsibilities across CSMs, TAMs, Engineering, and Product, and tracking follow-through to closure Own communication with executives (both customer and internal) during critical escalations, ensuring transparency, accountability, and trust Maintain visibility into all critical account escalations and provide regular reporting to leadership Proactively identify systemic risks by analyzing escalation patterns and partnering with CS Ops to implement improvements Collaborate with the Director of TAM and CS/R&D/Support leadership to scale escalation processes and establish a repeatable Critical Account Program Contribute to post-escalation reviews and retrospectives to improve playbooks and prevent recurrence Serve as a trusted partner to CSMs and TAMs, coaching them on escalation handling and customer confidence restoration Proven project management skills, with the ability to structure complex issues, manage timelines, track deliverables, and drive accountability across teams #LI-ME1 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$127,500-$150,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$127.5k-150k yearly Auto-Apply 9d ago
Technical Program Manager
Abnormal Security 4.5
Remote Abnormal Security job
About the Role We're looking for a Technical Program Manager who excels at driving execution for AI-driven SaaS products. This is a unique yet exciting opportunity to join and contribute to Abnormal's Research & Development Operating System. The creation of predictable, reliable, and standardized R&D processes is crucial for Abnormal's future strategy and success. To continue thriving in business, Abnormal is focused on developing several new products and features leveraging AI technologies. Technical Program Managers will provide a consistent framework and fabric of execution as a foundation for executing these products. In this role, you'll partner closely with Product and Engineering teams to architect, define, and execute systems that ensure programs run predictably, efficiently, and with high visibility. The ideal profile thrives in an entrepreneurial environment, handling competing priorities and ambiguity with confidence. You have a growth mindset and are a quick and keen learner. In this job, you will bring these skills Project / Program Management & Organization: Excellent project manager with delivering large cross functional complex projects. Able to take complex technical requirements and translate into program plans. Exceptional communicator: Able to effectively collaborate with both technical and non-technical stakeholders in both written and verbal form. Works well in ambiguity: Ability to be a kickstarter especially in this initial Engine building phase. Ownership: Goal-oriented with an ownership mentality. Ability to self-organize, pull in resources with clear expectations and drive successful outcomes Continuous improvement: Committed to personal and professional growth, with a constant desire to improve, create value, and make your team better. Growth mindset and grit will be key traits to success. Technical Capabilities: Leverage a technical background to support engineering in technical design and gain credibility. Role Responsibilities Translate complex technical requirements from Product Engineering, Platform and Infrastructure Engineering, ML Engineering, and other critical stakeholders into program plans with clearly defined milestones, owners, and deadlines Drive programs and manage project schedules by determining dependencies across project teams, proactively addressing risks, and reporting progress to stakeholders to ensure on-time delivery of program deliverables Participate in technical strategy development and resource planning with engineering and product partners Build strong relationships with key stakeholders to drive alignment and progress toward shared goals Design, establish, and iterate on best practices and repeatable processes for operational excellence, including incident management and leading post-mortem's Qualifications: One to Three (1-3) years of professional experience in Technical Program or Project Management A Bachelor's degree in Engineering or a closely related discipline Experience with product lifecycle management and product operations best practices Experience working with SaaS products like Jira and an understanding of SQL Experience working in iterative, fast-paced weekly release environments, leveraging agile and scrum processes for planning, execution, and delivery." Capable of translating and communicating highly technical requirements in pragmatic & in a way that focuses on customer or business-impact Curiosity for AI-first security products and a desire to influence how they reach customers successfully. #LI-EM5 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$114,800-$135,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$114.8k-135k yearly Auto-Apply 9d ago
Mid-Market Sales Engineer (SLED)
Abnormal Security 4.5
Remote Abnormal Security job
About the Role Abnormal AI is seeking a Mid-Market SLED Sales Engineer to join our growing Sales Engineering team. As a Sales Engineer, you will be our customer's technical contact, and craft strategic business cases to win customers over & help them conquer their most intractable email security challenges. In conjunction with SLED (State, Local, and Education) Account Executives, you will be responsible for conducting in-person and remote product demos, articulating the technical value of Abnormal AI products, and driving successful outcomes for Proof of Value programs. The ideal candidate for the role will be located in the Northeast area and have the following skillset: Ability to tie technology to business outcomes and drive value Ability to influence your audience in virtual and in person formats High EQ; ability to read the room, engage people, be empathetic, listen and respond Ability to create value driven presentations and tell the story behind them (Powerpoint, Google Slides) Ability to discover/uncover customer pain/requirements/objectives What you will do Serve as the technical sales lead throughout the pre-sales cycle, including owning proofs-of-value (POV) results and driving their success, co-leading customer relationships with SLED Account Executives, and giving technical demos Provide technical pre-sales support for assigned Account Executives Assist Account Executives in development and implementation of sales objectives and account-based penetration strategies Conduct technical and competitive landscape research to effectively address customer questions Serve as a technical resource for pre-sales security and platform diligence, including Educate sales executives and partners on Abnormal AI's products, platform, and security Obsessively drive customer satisfaction Must Haves 3+ years industry experience in sales engineering Some experience supporting Public Sector / SLED customers Technical background in messaging and Internet security principles Strong understanding of how Internet protocols work (HTTP, SMTP, DNS, etc.) Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.) Prior experience in selling software to Fortune 500 Strong technical presentation and communication skills, both verbal and written Ability to see and present “the Big Picture”, uncover business challenges, and architect a solution to solve customer business issues Ability to work independently in a high-velocity environment Positive attitude, customer focus, and strong sense of ownership over customer results BSCS/BSEE or equivalent work experience CISSP, CEH and/or other relevant security certifications a plus #LI-AK1 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$154,700-$182,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$154.7k-182k yearly Auto-Apply 9d ago
Legal Operations Manager
Abnormal Security 4.5
Remote Abnormal Security job
About the Role Abnormal is seeking a Legal Operations Manager to continue to build upon and lead the operational backbone of our global Legal function. In this role, you will develop and refine a high-performing Legal Ops team and partner across all Legal practice areas that support GTM, G&A, and R&D. You will own the data, systems, and processes that improve team performance, highlight opportunities for continuous “1% better” improvement, and enable Legal to operate with clarity, velocity, and scale. What you will do Manage, mentor, and develop the Legal Operations team by setting clear goals, providing coaching, and supporting career growth. Own and execute the Legal Operations roadmap, including AI-enabled tooling strategy, workflow modernization, automation, resourcing, and quarterly/annual planning-designing and scaling AI-powered contract, intake, and knowledge workflows while supporting the Legal team in responsible AI tool selection, governance, and data-driven translation of legal risk into business-aligned outcomes. Partner with the Legal team leadership and GTM/G&A stakeholders to lead cross-functional initiatives such as contracting workflow redesign and enhancements, and audit readiness. Partner with all practice areas to operationalize their workflows, identify process gaps, and deliver scalable systems, and documentation that improve consistency and velocity. Drive adoption and enablement of contracting systems across Legal and cross-functional teams. Lead evaluation, implementation, and management of Legal technology systems in partnership with IT, Finance, Security, and other applicable cross-functional teams. Oversee the strategy and architecture of the CLM platform, ensuring workflows, templates, metadata, clause libraries, and integrations are scalable and compliant. Own Legal's KPI and data framework-ensuring audit-ready data, analyzing operational performance, and translating insights into improvements across processes, tooling, and team capacity. Responsible for overseeing the end-to-end management of outside counsel billing and legal vendors to ensure accuracy, timely payment, compliance with billing guidelines, and ongoing evaluation of cost effectiveness and ROI. Must Haves 8-10+ years of Legal Operations or relevant operational experience in high-growth SaaS environments 4+ years of people management experience Ability to partner effectively with rest of heads of legal, aligning legal ops to legal priorities and driving adoption through influence and trust Experience with automation (e.g., Glean, Zapier, Workato) and implementing ticketing platforms (e.g. ServiceNow, JIRA) for Legal teams Experience owning or architecting a CLM platform (SpotDraft) and designing contracting or procurement workflows Experience with billing/matter, project, spend management, legal vendor onboarding and other legal compliance and knowledge systems Demonstrated success leading cross-functional operational initiatives Strong program/project management and operational analytics skills Ability to manage priorities in a fast-paced environment Clear, concise communication and a strong business-partner mindset Excitement for, and willingness to grow proficiency in, enterprise generative AI tools (e.g., ChatGPT, Glean) and using AI to build, re-think, and automate routine legal workflows. Eagerness to join and contribute to a high-performing start-up in-house legal team with an AI mindset for problem solving. Demonstrated record of delivering impactful, scalable solutions for legal teams with measurable outcomes that drive client satisfaction and outcomes. Nice to Have Ability to develop or refine knowledge architecture for internal legal content. Lean/Six Sigma, PMP, or product management training #LI-LG1 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$159,900-$188,100 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$54k-97k yearly est. Auto-Apply 6d ago
Cloud Infrastructure Engineer II , Platform Infrastructure
Abnormal Security 4.5
Remote Abnormal Security job
About the Role At Abnormal AI, we safeguard the world's largest enterprises from cybercrime. We protect our customers against adversaries who constantly evolve their techniques and tactics to outwit and undermine traditional approaches to email security. That's what makes our novel, behavior-based approach so…Abnormal. We've consistently been recognized as one of the top cybersecurity startups, and our behavioral AI system has earned numerous industry accolades. We've built our reputation and brand through our industry-leading email security solution, which now protects more than 20% of the Fortune 500. As Abnormal expands its ambitions beyond email into the broader Identity Security landscape-while also maintaining and scaling our email security products-a scalable, reliable infrastructure foundation is critical to powering our next phase of growth. The Platform & Infrastructure team is seeking a strong Cloud Infrastructure Engineer to help design, build, and operate the core compute and business-critical infrastructure services that form the foundation of Abnormal's control plane, data plane, and broader product platform. What you will do Design, build, test, scale, monitor, and maintain secure, cost-efficient infrastructure in a multi-cloud environment (AWS and Azure) Develop, evolve, and operate infrastructure as code to support repeatable, auditable, and scalable system provisioning. Drive design collaboration by participating in technical discussions and providing constructive reviews Contribute as a core member of an agile team by participating in sprint planning, standups, and execution with a strong sense of ownership and teamwork. Partner closely with product and application engineering teams to understand platform needs and deliver well-designed, developer-friendly infrastructure abstractions. Participate in an on-call rotation with a learning-oriented mindset, gaining insight into customer pain points, identifying systemic gaps, and driving long-term reliability improvements. Drive down technical debt and operational toil by addressing root causes, automating repetitive work, and shaping roadmap investments to sustainably reduce both. Must Haves Bachelor's degree in Computer Science or a related technical field Experience working within mature software development practices, including source control, testing, and deployment. 4+ years of experience engineering cloud infrastructure solutions for microservice-based systems in production environments, accounting for optimal performance, reliability, security and cost. 2+ years of experience with Python 1+ year of experience with Kubernetes and Helm 1+ year of experience with AWS (VPC, IAM, S3, Route 53, CloudFront, EKS, ECS, CloudWatch) 1+ year of experience with Terraform and HCL Experience with on-call rotations, incident response, and operating production-grade systems Practical experience using Generative AI tools in day-to-day engineering workflows Strong communication skills and the ability to thrive in a fast-paced, remote-first environment-balancing autonomy with collaboration, demonstrating a bias toward action, and maintaining a positive, constructive mindset. Nice to Haves Experience with Bash, Golang, and Terragrunt. Familiarity with Generative AI tools such as Cursor and Claude, and experience driving AI-first workflows and solutions. Prior experience building large-scale infrastructure-as-code abstractions. AWS certifications. At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$148,800-$175,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$148.8k-175k yearly Auto-Apply 9d ago
Renewals Manager, Public Sector
Abnormal Security 4.5
Remote Abnormal Security job
About the Role The Renewals Manager, Public Sector owns and drives the end-to-end renewal motion for a defined book of U.S. Public Sector customers, ensuring strong customer retention, predictable revenue outcomes, and long-term account value. This role partners closely with Customer Success, Account Management, Sales, and Channel partners to proactively manage renewal risk, navigate public sector procurement requirements, and deliver compliant, value-aligned renewal outcomes that support Abnormal's growth goals. As a more senior individual contributor, the Renewals Manager is expected to independently manage renewal strategy for public sector accounts, anticipate timing and budget constraints, and influence renewal outcomes through strong commercial judgment, policy awareness, and customer advocacy. In addition to securing renewals, this role supports approved expansion motions such as licensing true-ups and scope adjustments aligned to public sector buying frameworks. This position is ideal for candidates with proven renewal ownership who are experienced working within government procurement cycles, compliance constraints, and regulated buying environments. Who you are A confident, accountable owner of renewal outcomes within regulated and policy-driven environments Experienced navigating public sector procurement processes, timelines, and approvals Commercially minded, with the ability to negotiate within predefined contract vehicles and pricing frameworks Proactive in identifying renewal risk tied to funding cycles, compliance, or stakeholder changes Comfortable managing long sales and renewal timelines across a complex public sector book of business Clear, direct communicator with the ability to engage government stakeholders professionally Data-driven and thoughtful in forecasting renewals impacted by fiscal year timing and budget availability Collaborative partner who builds trust across Customer Success, Sales, Legal, Deal Desk, and Channel partners What you will do Own the end-to-end renewal process for a defined set of Public Sector accounts, from early engagement through close Lead renewal strategy aligned to government procurement cycles, fiscal year timing, and contract vehicles Negotiate renewal terms within established public sector frameworks while balancing customer needs and Abnormal's business objectives Partner closely with Customer Success and Account Management to maintain strong customer health and retention Proactively identify at-risk renewals driven by funding, compliance, or policy changes, and develop mitigation plans Manage renewal timelines, documentation requirements, pricing conversations, and execution with minimal oversight Support approved expansion motions such as licensing true-ups or scope modifications, aligned to public sector constraints Deliver accurate renewal forecasting and reporting, accounting for long lead times and budget-driven risk Leverage customer and usage insights to support value-based renewal conversations with public sector stakeholders Collaborate with channel partners, resellers, and internal legal and deal desk teams to ensure compliant, smooth renewal execution Must Haves 2-4 years of experience in Renewals, Customer Success, Account Management, or a related SaaS commercial role Experience managing or supporting Public Sector, Government, or highly regulated customers Proven ownership of contract renewals, including negotiation and close within structured procurement environments Strong understanding of public sector customer lifecycle management and renewal risk indicators Familiarity with government procurement processes, fiscal year budgeting, and approval workflows Experience navigating pricing, terms, and objections within predefined contract vehicles Proficiency with CRM systems (e.g., Salesforce); Gainsight experience preferred Strong analytical skills to support renewal forecasting impacted by long sales cycles and funding variability #LI-TC1 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$80,360-$94,500 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$80.4k-94.5k yearly Auto-Apply 9d ago
Software Engineer II (Full Stack), Messaging Security Products
Abnormal Security 4.5
Remote Abnormal Security job
About the Role Abnormal Security is seeking a Full Stack Software Engineer II to join our innovative team, working across the Messaging Security Products (MSP) division, including the Threat Visibility and Exploration Team (TREX) and the Adaptive Classifications Team (ACT). This role focuses on delivering a top-tier product experience by enhancing our core offerings in Email Security and threat visibility. The engineer will be responsible for building and maintaining comprehensive products, ensuring seamless integration from the database layer to the user interface, with a primary focus on back end development and some front end responsibilities (80% back end, 20% front end). The ideal candidate will have a strong background in full stack development, possessing in-depth knowledge of both frontend and backend technologies. This position requires leveraging skills to improve visibility into detected threats, enabling SOC teams to intuitively search and filter threat data. Additionally, the role supports SOC workflow automation by developing tools such as the AI Security Mailbox and Detection 360. If you are passionate about creating effective cybersecurity solutions and enhancing user experiences, we invite you to apply and make a meaningful impact in the industry. What you will do Design and execute software projects that are crucial to Abnormal's success, in collaboration with a team of engineers, through conception, design, implementation, launch, and operation Provide guidance and mentorship for junior members of the team Collaborate with Technical Program Managers, Product Managers, and GTM teams to implement, verify, and iterate on issues and requests from our customers Raise the standard of excellence in engineering by actively sharing knowledge within the team and engaging in professional development activities Hit the ground running by contributing to the team's work within the first two weeks Must Haves BS degree in Computer Science, Applied Sciences, Information Systems, or other related engineering field 3+ years of industry experience designing & building fullstack software applications Experience with our stack: Expert in React, Redux, JS/Typescript Intermediate+ Python and/or Go skills Experience building features & components from scratch and operating them, balancing feature development work with operational tasks Open to following pre-established guidelines, coding practices, and conventions Experience working with distributed teams, proficient in asynchronous and written communication You're growth-driven & looking to increase impact & responsibility over time You're able to leverage AI Developer tools such as Copilot, Claude, or Cursor in your daily workflow Nice to Have Familiarity with our stack: AWS, K8s, Django, Postgres/MySQL, Prometheus Familiarity with AWS services and deployment practices. Experience working with LLM-powered tools and AI assistants Knowledge of containerization Experience with distributed systems #LI-PP1 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$148,800-$175,050 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$148.8k-175.1k yearly Auto-Apply 9d ago
Director, Technical Marketing
Abnormal Security 4.5
Remote Abnormal Security job
About the Role Abnormal AI is seeking a Director, Technical Marketing to own the technical narrative of the company, shaping how our products, architecture, and AI-driven threat detection capabilities are communicated across all GTM channels. You will guide a growing team of technical marketers and drive alignment across Competitive Intelligence, Product, PMM, Sales Engineering, and Enablement. This role requires a proven, strategic leader who can operate across both technical depth and business impact, develop talent, and establish Abnormal as the definitive technical authority in AI-driven security. What you will do Lead and hire a team of technical marketing professionals, establishing clear priorities, processes, and success metrics aligned with company objectives Develop comprehensive technical marketing strategy spanning multiple product lines and go-to-market initiatives Build and maintain strategic relationships with industry analysts to position Abnormal as the technical leader in the AI security space Player coach creating and overseeing the creation and maintenance of technical content across all formats - demos, whitepapers, interactive demos - ensuring consistent quality and strategic alignment with business goals Guide cross-functional teams through complex technical positioning decisions and contribute to department strategy development with significant independent judgment Collaborate closely with R&D teams to research and understand new features, translating technical capabilities into market-ready messaging and content Partner with sales teams to ensure technical assets align with customer needs and sales objectives Lead the development of technical launch deliverables-including demo scenarios, validation content, and internal enablement tools-in partnership with product and PMM Must Haves 10-12+ years of experience in technical marketing, product marketing, solutions engineering, or related technical GTM roles, including 3+ years leading technical marketing. Proven track record of building and scaling technical marketing functions Strong background in cybersecurity, email security, or adjacent security domains, with the ability to rapidly understand and explain complex technical concepts, architectures, and threat models Proven experience owning the end-to-end development of customer-facing technical content, including videos, demo assets, technical blogs, whitepapers, and solution briefs Excellent written and verbal communication skills, with a demonstrated ability to communicate technical value to both practitioner and executive audiences Experience working with R&D teams and translating engineering developments into market-facing content Demonstrated ability to serve as a technical expert during customer calls, product demos, and field engagements, with comfort navigating deep technical questions and ambiguous customer needs Bachelor's degree in Computer Science, Engineering, Cybersecurity, or a related technical field (or equivalent practical experience) Experience with content creation tools, video production, and technical documentation platforms Nice to Have Previous experience scaling technical marketing teams in high-growth SaaS or security companies Background in email security, AI-driven threat detection, or enterprise security platforms Experience with analyst relations, technical press engagement, and industry thought leadership programs Track record of successful cross-functional leadership in matrix organizational structures Industry recognition as technical thought leader or subject matter expert #LI-LM3 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$233,800-$275,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$233.8k-275k yearly Auto-Apply 9d ago
Mid-Market Account Executive - Rockies
Abnormal Security 4.5
Remote Abnormal Security job
About the Role Abnormal AI is seeking a Mid-Market Account Executive to join its dynamic Sales organization and supporting the Southwest. This team is responsible for driving new business growth by acquiring small to medium-sized customers and expanding Abnormal's footprint in the market. This is a full-cycle sales role, where the Account Executive will own the entire sales process, from initial prospecting through to deal closure, within a defined territory. The ideal candidate will bring a strong hunter mindset, a genuine passion for cybersecurity, experience collaborating in team-selling environments, and the drive to make an immediate impact. What you will do Sell Abnormal security solutions to your defined territory with the goal to overachieve new annual recurring revenue quota Work Mid Market accounts ( Prospect and generate new business opportunities with Mid Market accounts ( Work with Customer success to ensure a timely renewal and expansion sale opportunities Be a voice for the customer/prospect with internal teams including Sales Engineering/POV team, Product and Marketing to ensure appropriate prioritization to close more revenue. Must Haves 2+ years of experience selling in cybersecurity 4 Years in an individual contributor role Disciplined pipeline generation across channels (prospecting, marketing, referrals, partners) Strong at qualifying needs and presenting ROI-driven value to stakeholders Executes a repeatable sales process with focus and time management Navigates internal and customer buying processes effectively Gathers and applies customer insights to improve execution Thrives in early-stage, resource-constrained environments Collaborates cross-functionally (SEs, Marketing, Product, CS) Nice to Haves MEDDIC, MEDDPICC, or Command of the Sale sales methodology training #LI-HB1 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$90,000-$100,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$90k-100k yearly Auto-Apply 9d ago
Technical Support Engineer - AI Cybersecurity Platform
Abnormal Security 4.5
Remote Abnormal Security job
About You You're an experienced, customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments. With 4+ years of experience, you've developed a track record of supporting enterprise customers, driving technical investigations, and advocating for continuous product improvement. You're energized by the evolving threat landscape in email and SaaS security, and you're excited to support a platform that uses behavioral AI to stop the attacks others miss. You're equal parts communicator, troubleshooter, and customer champion-committed to delivering exceptional support and building customer trust at every step. What You Bring: 4+ years in technical support roles, ideally in cybersecurity, enterprise SaaS, or API-driven platforms. Strong knowledge of email security fundamentals, SaaS platforms, and cloud ecosystems like Microsoft 365, Google Workspace, Slack, Okta, Splunk, Crowdstrike, Cortex SOAR, Rest API or Zoom. Proven ability to debug complex technical issues, analyze logs, and collaborate cross-functionally with Engineering and Product teams. Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders. Familiarity with support and collaboration tools such as Salesforce, Jira, and Confluence. A mindset for continuous learning, efficiency, and improving both the customer experience and internal support processes. Experience using AI tools (e.g., GPT-based assistants, internal chatbots, or AI-powered support platforms) for troubleshooting or prompting is a strong plus. In This Role, You Will: Act as a trusted L1 technical advisor for enterprise customers using Abnormal's Cloud Email Security, AI Security Agents, and SaaS Security. Own and resolve inbound support tickets-including configuration issues, API questions, behavioral false positives, and threat investigations. Provide customers with clear, timely updates, root cause insights, and solution recommendations that reinforce product confidence and trust. Collaborate closely with Engineering to ensure timely, high-quality resolutions and robust post-mortem documentation. Support seamless customer onboarding and engagement by working alongside Customer Success Managers. Create and maintain internal and external knowledge base content to improve case deflection and empower customers. Identify patterns in support interactions to flag recurring pain points and drive product improvements. #LI-EM5 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$51,000-$60,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$51k-60k yearly Auto-Apply 9d ago
Engineering Manager - Aggregates Systems
Abnormal Security 4.5
Remote Abnormal Security job
About the Role Abnormal AI is seeking an experienced Engineering Manager to lead our Aggregates Systems team, which owns some of the most mission-critical infrastructure in the company. These systems sit at the core of our detection architecture, transforming raw behavioral signals into high-quality aggregate datasets that directly power security decisions across all Abnormal products. The Aggregates Systems operate at extreme scale-processing tens of billions of events per day and approaching one million events per second at peak-and correctness, availability, and timeliness are non-negotiable. In this role, you will manage and grow a team of engineers responsible for building, operating, and evolving large-scale batch and real-time aggregation systems that Abnormal's detection, messaging, and customer trust depend on. You will partner closely with engineering, data science, product, and infrastructure teams to ensure these systems remain reliable, performant, and scalable as the company grows. What You'll Do Technical & Systems Leadership Own the technical direction, reliability, and long-term evolution of aggregation systems spanning both batch and real-time processing. Guide architectural decisions for distributed data processing, storage, and retrieval systems with strict correctness, latency, and availability requirements. Ensure aggregation systems consistently meet SLAs for data freshness, accuracy, and uptime across detection and messaging use cases. Act as a senior technical steward for systems whose failure or inaccuracy would have direct customer and security impact. People Management & Team Development Manage, mentor, and develop a team of software engineers working across batch and streaming aggregation systems. Foster a culture of technical excellence, operational ownership, and continuous improvement. Support career growth through coaching, feedback, and clear performance expectations. Cross-Functional Collaboration Partner with Detection Engineering, Data Science, Product, and Infrastructure teams to translate detection requirements into scalable aggregation capabilities. Collaborate with stakeholders to define roadmaps that balance feature delivery with system stability and long-term maintainability. Serve as a technical and organizational point of accountability for aggregation systems. Operational Excellence Drive strong operational practices, including monitoring, alerting, incident response, and post-incident analysis. Improve observability, data quality validation, and resiliency across batch and real-time systems. Ensure systems scale efficiently as data volume, customer footprint, and use cases expand. Systems You'll Own Aggregates System In Online systems, the team operates low-latency aggregation systems designed to process high-throughput event data with strict timeliness guarantees. Composed of event producers, a Kafka-based event stream, and a signals stack including ingestion and storage update services. Enable fast, flexible retrieval of aggregate values for security and messaging applications. In Offline systems, the team operates batch processing systems that transform large volumes of raw behavioral signals (e.g., emails and user activity) into comprehensive aggregate datasets. Operate on scheduled cadences and support long lookback windows for historical analysis and trend detection. Play a foundational role in determining whether messages are safe or malicious by powering detection logic and models. What We're Looking For Required Qualifications 5+ years of software engineering experience, with 2+ years in an engineering management role. Strong experience designing and operating distributed, data-intensive systems. Hands-on familiarity with batch processing and/or real-time streaming systems (e.g., Kafka, Spark, Flink, Beam). Proven ability to lead complex, high-impact technical initiatives and make sound architectural tradeoffs. Excellent communication skills and experience working cross-functionally. Preferred Qualifications Experience building or owning mission-critical aggregation or signals systems. Familiarity with data correctness, quality guarantees, and observability in production environments. Experience in security, messaging, or other high-reliability SaaS domains. Track record of scaling systems and teams in fast-growing organizations. #LI-ML1 At Abnormal AI, certain roles are eligible for a bonus, restricted stock units (RSUs), and benefits. Individual compensation packages are based on factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons. Base salary range:$187,900-$221,000 USD Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here .
$187.9k-221k yearly Auto-Apply 3d ago

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Updated January 15, 2026

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Abnormal Security jobs - 58 jobs

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