Manager of AI and Data Science
Remote Dotdash job
About Shipwell
At Shipwell, we empower supply chain efficiency and service effectiveness at scale. The Shipwell platform includes capabilities previously out of most shippers' technical reach and affordability today. Our solution combines everything shippers need, from transportation management and visibility to procurement, in a comprehensive, easy-to-use platform. It will adapt and scale as market and business demand change, allowing shippers to operate, manage, and optimize the shipping process seamlessly. Industry experts have recognized Shipwell's traction in the market and have differentiated Shipwell as a leader in the logistics industry. Awards include Gartner Magic Quadrant for TMS 2025, 2024, 2023, 2022, 2021, Food Logistics' 2024 Top Software & Technology Providers, and FreightWaves' FreightTech 2022 and 2021 Awards for Innovation and Disruption in Freight Industry. Shipwell was also named the fourth fastest-growing company in North America on the 2021, 2022, and 2023 Deloitte Technology Fast 500 and Forbes 2020 Next Billion-Dollar Startup.
Our Culture
Shipwell is a fast-paced, high-energy start-up that strives to build the future of shipping every day. Diversity of thought and cross-department collaboration is very important to us. We deliver open, honest, careful communication and work as hard as we play. We create & deliver solutions that are revolutionizing the industry, which brings excitement and purpose to our work. If you are looking for a place that will help you tap into your best work-self and give you hands-on experience building something big, then we invite you to come and build the future of shipping with us!
About the Role
As a Manager of AI and Data Science at Shipwell, you'll lead a talented team driving the future of AI-powered logistics solutions. You'll set the technical vision and strategy for our AI/ML initiatives, making critical architectural decisions that shape our data and AI infrastructure. This role combines hands-on technical leadership with people management-you'll mentor ML engineers, AI engineers, and data scientists while overseeing the design, development, and deployment of production-grade ML models, AI agents, and data pipelines.
You'll collaborate closely with engineering, product, analytics, and leadership teams to align AI/ML projects with business objectives, ensuring we deliver high-impact solutions that keep Shipwell at the forefront of AI in logistics. From building scalable data architectures on AWS to driving innovation in GenAI and agentic systems, you'll play a pivotal role in how Shipwell leverages data and AI to revolutionize supply chain management. This is a dynamic opportunity to make meaningful impact, combining deep technical expertise with strategic leadership to enable data-driven decision-making across the organization.
What we're looking for:
Must haves:
7+ years of experience in machine learning, AI engineering, or data science, with at least 3 years in a leadership or management role
Proven track record of architecting, developing, deploying, and maintaining ML models and AI agents in production environments
Deep expertise in Python, SQL, modern ML tooling, and frameworks such as LangChain, LangGraph, or equivalent agent development kits
Strong understanding of data engineering best practices including ETL pipelines, data integrity, monitoring, and optimization
Experience working with cloud infrastructure (AWS preferred) and collaborating with DevOps teams to enable scalable AI/ML systems
Demonstrated ability to mentor and develop team members, fostering technical growth and collaborative excellence
Excellent communication skills to effectively collaborate with engineering, product, and executive leadership
Experience with the entire SDLC in Agile methodologies and git.
Bachelor's degree in Computer Science, Engineering, Physics, or a quantitative field, or demonstrated equivalent experience
Nice to haves:
Experience in the logistics, supply chain, or transportation industry
Experience with load planning and route optimization in supply chain
Experience with agentic workflows and product-oriented AI development (building AI systems that interact directly with end users)
Familiarity with DBT, large-scale data model refactoring, and performance optimization
Prior exposure to DevOps processes including containerization and CI/CD deployments
Track record of staying current with cutting-edge developments in GenAI, LLMs, and ML research
Master's or PhD in a relevant technical field
What you'll do when you get here:
Lead and mentor a team of ML engineers, AI engineers, and data scientists, providing technical guidance and fostering professional development
Set the technical vision and strategy for AI/ML initiatives, making critical architectural decisions that shape our data and AI infrastructure
Collaborate closely with engineering, product, analytics, and leadership teams to align AI/ML projects with business objectives
Oversee the design, development, and deployment of ML models, AI agents, and data pipelines from conception to production
Ensure data quality, integrity, and performance across all ML and data infrastructure through best practices and monitoring systems
Drive innovation in GenAI, agentic systems, and advanced ML techniques to keep Shipwell at the forefront of AI in logistics
Manage project timelines, resource allocation, and cross-functional dependencies to deliver high-impact AI solutions
Communicate technical concepts and project outcomes effectively to both technical and non-technical stakeholders
Stay proactive in identifying opportunities for improvement and raising the bar for team performance and technical excellence
Why Shipwell:
Enjoy working remotely with the added perk of a home office reimbursement
Unlimited Paid Time Off (PTO)
A robust healthcare package that includes medical, dental & vision benefits, short-term and long-term disability, AD&D coverage, and flexible/health savings accounts
401K program where Shipwell matches up to 4%
All employees receive stock options
A yearly learning and development budget
Subsidized internet, cell phone, fitness, and educational reimbursements
Virtual team-building events where fun and connection take center stage
Join a vibrant, inclusive workplace shaped by friendly, talented individuals
Receive a technology package, including a MacBook Pro
Employee Recognition Program to celebrate and incentivize hard work and success!
The Salary Range for this role is between $100-$130K per year with bonus upside. Compensation is based on several factors, including market location, job-related knowledge, skills, and experience.
Shipwell is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We celebrate diversity and believe that experience comes in different forms. Diversity in our team makes for better problem-solving, more creative thinking, and ultimately, a better product and company culture.
Even more important than your resume is a clear demonstration of impact, dedication, and the ability to thrive in a fast-paced and collaborative environment. Shipwell strives to have an inclusive work environment; so if you are hard-working & good at what you do, then please come as you are. We want you to contribute, grow, & learn at Shipwell.
We are looking forward to adding new perspectives to our team!
Shipwell employees will only ever email you about this position from *************** email address.
For more information about Shipwell visit shipwell.com, or connect with us on Twitter @shipwell, LinkedIn, and Facebook.com/Shipwellinc
Auto-ApplyDishwasher - Dock 17
๐ก About Us job in Clarksville, TN
๐ Join Our Team as a Dishwasher at Dock 17! ๐
Dock 17, a vibrant restaurant nestled in the heart of Clarksville, TN, is celebrated for its fresh, inventive dishes and inviting atmosphere. We're looking for a dedicated, organized, and detail-oriented Dishwasher to join our exceptional culinary team.
This role is the backbone of smooth kitchen operations and offers a chance to be part of a dynamic, fast-paced, and supportive environment. If you thrive on teamwork and take pride in keeping things running seamlessly, Dock 17 is ready to welcome you aboard!
๐ What You'll Do
Keep our kitchen moving by ensuring clean dishes, pots, pans, and flatware are always ready.
Clear the dish window and properly store clean dishes.
Maintain and clean kitchen equipment and appliances.
Sweep, mop, and ensure a safe, spotless workspace.
Take out trash and rinse garbage cans.
Assist with unloading deliveries and restocking supplies.
Support your team wherever needed to keep service flowing smoothly.
โ
What We're Looking For
High school diploma or equivalent.
Problem-solving, time-management, and communication skills.
Ability to stand/walk for 8-hour shifts and lift at least 20 lbs.
Commitment to food safety and sanitation.
Must be 18 or older.
๐
Schedule & Pay
Job Type: Part-Time
Availability: Open availability preferred (afternoons, evenings, nights); weekends required
Pay: $12.00 - $15.00 per hour (based on experience)
๐ What We Offer
Paid Training
Competitive Pay & Benefits (Dental, Vision, Konnect MD)
Growth Opportunities within our culinary and hospitality teams
Employee Discounts
Employee Assistance Program
Employee Referral Program
A supportive, fun, and welcoming work environment
๐ก About Us
Dock 17 is part of Project 2231, a family-owned hospitality and entertainment company operating Miss Lucille's Marketplace, Miss Lucille's Cafe, Dock 17, The City Forum, ACME Athletics, and Varsity Pins.
At Dock 17, we are committed to creating a safe, inclusive workplace where everyone belongs. We comply with all state and federal employment laws and are proud to prioritize diversity, equity, and inclusion.
โจ Ready to be part of something special? Apply today and join the Dock 17 family!
Shifts available
Afternoons, Evenings, and Nights
Weekends and Holidays are required (except Easter, Thanksgiving, and Christmas)
Auto-ApplyDrive & Earn - $10,000 Guarantee - Flexible Hours
Milwaukee, WI job
Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE* when you sign up to help transport others to healthcare appointments in your own vehicle around North Central and Northwest Wisconsin!
At Veyo, we help people get to and from their non-emergency medical appointments. We're looking for drivers to partner with us in your area. When you sign up to drive with Veyo, you will drive your own vehicle and set your own schedule.
Why Drive With Veyo?
No Hidden Fees: You keep 100% of what you earn.
Get Paid Weekly: Money is deposited directly into your account.
Use Your Own Vehicle: No need to pay for an expensive lease.
Flexible Schedule: Choose your own hours and control how much you drive.
Avoid the Bar Crowd: Most Veyo trips occur between the hours of 6:00 AM and 6:00 PM.
Make a difference in your community
To Apply, You Must
Be at least 21 years old
Own an iPhone or Android smartphone
Have a clean driving record (no more than two moving violations or accidents in the past three years)
Have a valid drivers license
Able to pass a background check (no prior felonies)
Able to pass a drug screening
Have valid vehicle insurance and registration
Have a 4-door, 2006 or newer vehicle*
Have 3 years of driving history in the US
How Does it Work?
Open the Veyo Driver App and log on
Accept a trip request
Pick up the passenger at the specified location
Drop off the passenger at the specified location
Repeat!
*Visit our Current Driver Rewards and Terms & Conditions: to learn more - https://support.veyo.com/hc/en-us/articles/3**********2-Current-Rewards-for-New-Drivers
Part-Time Driver - $10,000 Guaranteed + Bonus
Madison, WI job
Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE* when you sign up to help transport others to healthcare appointments in your own vehicle around North Central and Northwest Wisconsin!
At Veyo, we help people get to and from their non-emergency medical appointments. We're looking for drivers to partner with us in your area. When you sign up to drive with Veyo, you will drive your own vehicle and set your own schedule.
Why Drive With Veyo?
No Hidden Fees: You keep 100% of what you earn.
Get Paid Weekly: Money is deposited directly into your account.
Use Your Own Vehicle: No need to pay for an expensive lease.
Flexible Schedule: Choose your own hours and control how much you drive.
Avoid the Bar Crowd: Most Veyo trips occur between the hours of 6:00 AM and 6:00 PM.
Make a difference in your community
To Apply, You Must
Be at least 21 years old
Own an iPhone or Android smartphone
Have a clean driving record (no more than two moving violations or accidents in the past three years)
Have a valid drivers license
Able to pass a background check (no prior felonies)
Able to pass a drug screening
Have valid vehicle insurance and registration
Have a 4-door, 2006 or newer vehicle*
Have 3 years of driving history in the US
How Does it Work?
Open the Veyo Driver App and log on
Accept a trip request
Pick up the passenger at the specified location
Drop off the passenger at the specified location
Repeat!
*Visit our Current Driver Rewards and Terms & Conditions: to learn more - https://support.veyo.com/hc/en-us/articles/3**********2-Current-Rewards-for-New-Drivers
Shift Supervisor
Murfreesboro, TN job
About the Job:
As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.
The Day-to-Day:
Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs.
Oversee Team Members' completion of shift tasks and maintain clean, neat appearances.
Ensure food safety, quality, and accuracy of orders.
Resolve customer complaints quickly, maintaining positive customer relations.
Provide regular feedback to the RGM on Team Member performance.
Offer ongoing constructive and positive feedback to Team Members.
Actively participate in training Team Members.
Handle conflicts constructively and work with the RGM to achieve resolution.
Assist the RGM in screening Team Member candidates.
Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor.
Oversee proper product preparation, rotation, portioning, cooking and holding times.
Assist the RGM with facility maintenance and ensure health and safety standards are always followed.
Is this you?
1 year of restaurant/retail experience, with 3 months shift lead experience preferred
Adheres to cash, security, inventory and labor policies
Must be at least 18 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Maintains customer satisfaction and adheres to health and safety standards
Promotes and champions KFC's culture and values
Provides constructive feedback to Team Members
Executes shift duties accurately and efficiently
Promotes equity, inclusion and belonging
Ensures teammates and customers enjoy a positive experience
Work-Hard, Play-Hard:
Competitive Pay
Free meal each shift
Tuition reimbursement and scholarship opportunities
Flexible schedules- day, night and evening shifts
Vacation pay
KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
Technical Service Delivery Lead (XSIAM) - Remote
Remote or Austin, TX job
Our Mission
At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
Who We Are
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Description
The Team
As part of the Unit 42 Managed XSIAM organization, the team helps customers operationalize and optimize their Managed XSIAM deployments-delivering proactive, white-glove guidance that enhances their detection, investigation, and response capabilities.
Our mission is to help customers maximize the value of Cortex XSIAM while continuously improving their overall security posture and SOC maturity.
Job Summary
The Technical Service Delivery Lead (XSIAM) acts as the technical focal point for Managed XSIAM customers, driving onboarding, adoption, and ongoing success. You'll combine deep product expertise with a consultative approach to guide customers through their security journey-translating their goals into measurable outcomes and ensuring fast, meaningful ROI from their Managed XSIAM investment.
You will collaborate closely with our SOC engineering, threat hunting, and product teams to tailor the service to each customer's environment, ensuring seamless delivery and exceptional customer experience.
Key Responsibilities
Value Delivery: Deliver white-glove onboarding and ongoing technical guidance for Managed XSIAM customers
Collect and analyze customer security data to identify improvement opportunities in detection coverage, alert quality, tenant hygiene, and potential automation use cases
Advise customers on best practices for alert tuning, data onboarding, and correlation optimization
Drive continuous improvement in customer security posture and measurable time-to-value outcomes
Operational Excellence: Manage incoming customer requests, prioritize effectively, and collaborate with the SOC engineering team to ensure timely, high-quality delivery
Lead customer touchpoints, including onboarding sessions, security reviews, and proactive engagement meetings
Translate complex detection and response concepts into actionable guidance for diverse audiences
Collaboration & Enablement: Partner with Unit 42's SOC engineering, Product, and MDR teams to ensure consistent service quality and cross-functional alignment
Collaborate with the SOC engineering team to design and implement automation workflows that enhance detection, response, and reporting efficiency
Champion customer needs internally, advocating for enhancements and escalations where needed
Contribute to documentation, best practices, and scalable frameworks for the Managed XSIAM service
Qualifications
Preferred Qualifications
5+ years of professional experience in Customer Success, Technical Account Management, Security Consulting, Solutions Architecture, or SOC operations (preferably within enterprise cybersecurity or SaaS environments)
Strong understanding of XDR, SIEM, and SOAR technologies, including incident and alert management, correlation development, and data source onboarding
Demonstrated experience collaborating with security analysts, engineers, and threat hunters in operational environments
Excellent communication skills-able to explain complex security concepts clearly to both technical and non-technical audiences
Analytical mindset with strong problem-solving abilities and sound judgment in prioritizing tasks and managing complex customer needs
Deep curiosity and a growth mindset-comfortable learning and adapting to evolving technologies and detection methodologies
Bachelor's degree in Computer Science, Information Security, or a related field or equivalent military experience
Additional Information
Salary Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $127600/YR - $206500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
AI Trainer -Remote Text Quality Evaluator
Remote or Tyler, TX job
Earn up to $16 USD/hourly and work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a โuser mindsetโ to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB ยฃ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE โฌ14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Freelance Copywriter
Remote or Amarillo, TX job
Earn up to $16 USD/hourly and work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a โuser mindsetโ to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB ยฃ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE โฌ14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Logistics/Operations/Order Fulfillment Manager - E-Bike Division
Plano, TX job
Logistics/Operations/Order Fulfillment Manager - eBike Division
We are seeking an experienced and driven Logistics Manager to oversee the end-to-end fulfillment of orders for our eBike business. This role is critical in ensuring timely, cost-effective, and high-quality delivery of eBikes, parts, and accessories to our dealers, distributors, and direct-to-consumer customers worldwide. The ideal candidate combines deep logistics expertise with a passion for operational excellence and sustainable mobility.
Key Responsibilities:
Supply Chain & Transportation Management/Order Fulfillment:
Ensure successful completion of dealer orders from order placement to order fulfillment, monitor and regular reporting for on time, accuracy and order fulfillment speed.
Plan, manage, and optimize the transportation of eBikes, batteries, and components and final destinations and ensuring the on time delivery.
Support in the Selection, negotiation, and help manage freight forwarders, 3PLs, and carriers for ocean, air, and ground transport. -
Develop strategies to minimize transit time, costs, and environmental impact.
Import/Export & Compliance:
Oversee import/export documentation and customs compliance across North America- including US, CAN, MX and South America.
Ensure compliance with regulations around lithium-ion battery transport (UN38.3, IATA, DOT).
Maintain up-to-date knowledge of trade tariffs, duties, and international shipping restrictions.
Inventory & Warehouse Coordination:
Optimize inventory turns and proactively manage aging inventory. Reporting and managing with team to minimize excess inventory and ensure satisfactory levels of safety stock.
Coordinate inbound and outbound logistics with global warehouses and fulfillment partners.
Partner with supply planning and operations teams to maintain optimal inventory levels.
Implement systems and processes to track and report stock movements in real time.
Process Optimization & Systems/Data Analytics and Reporting:
Identify and implement continuous improvements across logistics operations, from shipping accuracy to cost control. Improve reverse logistics process for damage claims, DOA etc. Help to coordinate logistics for battery recycle program.
Metric reporting: Develop and manage KPIs around on-time delivery, freight spend, and inventory accuracy.
Partner with IT and operations teams to enhance ERP/WMS integration and visibility.
Cross-Functional Collaboration:
Work closely with Product, Sales, Marketing and After-Sales teams to forecast demand and ensure seamless order fulfillment.
Support new product launches by coordinating logistics readiness, packaging, and customs strategy.
Lead communication on logistics timelines and constraints with internal and external stakeholders.
Serve as the escalation point for complex order or customer issues, ensuring timely and professional resolution.
Take active ownership from PO receipt to customer invoicing, ensuring accuracy, timeliness, and excellent service standards.
Coach, mentor, and develop team members to enhance efficiency, accuracy, and customer satisfaction.
Qualifications:
Bachelor's degree in Supply Chain Management, Logistics, Business, or related field (Master's preferred).
6+ years of logistics, supply chain, or operations management experience in consumer electronics, automotive, or outdoor products-preferably eMobility or eBike sector.
Strong understanding of international freight, customs, and regulatory compliance.
Experience managing lithium-ion battery shipments strongly preferred.
Proficiency with ERP and logistics software (SAP, NetSuite, or similar) and ability to learn custom-built software.
Strong ability in reporting and data analysis with PowerBI, Excel
Strong ownership and sense of responsibility to identify pain points and make recommendations on how to improve processes and drive process improvements with collaborative mindset.
Excellent communication, negotiation, and analytical skills.
Proven ability to manage multiple projects in a fast-paced, growth-oriented environment.
In office in Plano, Texas
Why Join Us:
At Segway, we're shaping the future of urban mobility through intelligent, sustainable eBike solutions. You'll play a key role in scaling operations globally, ensuring that every customer and dealer receives their product efficiently and reliably.
Work From Home -AI Writing Reviewer - Remote
Remote or Killeen, TX job
Earn up to $16 USD/hourly and work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a โuser mindsetโ to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB ยฃ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE โฌ14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Epic Prelude Consultant
Remote or Los Angeles, CA job
What you will find ...
100% REMOTE (12+ months)
PTO days + 401K (3% auto contribution)
top ranked hospital in the U.S.
What you will do ...
Epic Prelude build
Hospital & ED Registration
Document build
Navigators
Admission workflows
Wish list ...
5+ years of Epic Prelude build
REQUIRED: Epic Prelude certification
REQUIRED: align with core PST hours
Hospital & ED Registration
Document build & Navigators
Admission workflows
Work From Home -Content Editor - Part Time
Remote or Madison, WI job
Earn up to $16 USD/hourly and work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a โuser mindsetโ to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB ยฃ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE โฌ14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Assistant Unit Manager
Murfreesboro, TN job
About the Job:
As an Assistant Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.
Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.
Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary.
Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.
Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.
Review financial reports and take appropriate actions to optimize performance.
Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
2+ years of restaurant/retail management experience.
Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.
Ensure all employees receive proper training and resources.
Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant.
Lead efforts in individual and team recognition, collaboration and motivation.
Identify and recruit exceptional talent, supporting the RGM in the hiring process.
Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.
Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
Competitive pay
Bonus Eligible
Paid Time Off
Free meal each shift
Medical benefits
401k retirement plan with 4% match
Career advancement and professional development
Tuition reimbursement and scholarship opportunities
KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
English Writing and Content Reviewing Expertise Sought for AI Training
Remote or Lake Jackson, TX job
Earn up to $16 USD/hourly and work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a โuser mindsetโ to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB ยฃ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE โฌ14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Machine Learning Engineer
Remote Dotdash job
About Shipwell
At Shipwell, we empower supply chain efficiency and service effectiveness at scale. The Shipwell platform includes capabilities previously out of most shippers' technical reach and affordability today. Our solution combines everything shippers need, from transportation management and visibility to procurement, in a comprehensive, easy-to-use platform. It will adapt and scale as market and business demand change, allowing shippers to operate, manage, and optimize the shipping process seamlessly. Industry experts have recognized Shipwell's traction in the market and have differentiated Shipwell as a leader in the logistics industry. Awards include Gartner Magic Quadrant for TMS 2025, 2024, 2023, 2022, 2021, Food Logistics' 2024 Top Software & Technology Providers, and FreightWaves' FreightTech 2022 and 2021 Awards for Innovation and Disruption in Freight Industry. Shipwell was also named the fourth fastest-growing company in North America on the 2021, 2022, and 2023 Deloitte Technology Fast 500 and Forbes 2020 Next Billion-Dollar Startup.
Our Culture
Shipwell is a fast-paced, high-energy start-up that strives to build the future of shipping every day. Diversity of thought and cross-department collaboration is very important to us. We deliver open, honest, careful communication and work as hard as we play. We create & deliver solutions that are revolutionizing the industry, which brings excitement and purpose to our work. If you are looking for a place that will help you tap into your best work-self and give you hands-on experience building something big, then we invite you to come and build the future of shipping with us!
About the Role
As a Machine Learning Engineer at Shipwell, you'll play a pivotal role in building and scaling our AI-powered logistics solutions. You'll design, develop, and maintain the data pipelines and ML infrastructure that power our autonomous digital workers and drive data-driven decision-making across the organization.
Your work will span the full machine learning lifecycle-from extracting and transforming data from diverse sources to implementing production-grade ML models in our cloud environment. You'll optimize our AWS infrastructure, establish data integrity standards, and create scalable architectures that enable research teams to access the data they need. Working closely with engineering, analytics, data science, and product teams, you'll take our machine learning capabilities to the next level.
This is a dynamic opportunity to become the expert on Shipwell's ML and data infrastructure, make critical technical decisions, and contribute to projects at the forefront of GenAI and machine learning in the logistics industry. You'll own the processes you create and have the opportunity to grow your skills while revolutionizing how the supply chain operates.
What we're looking for:
Experience designing and implementing ML models and maintaining relevant data in AWS
Experience working with DevOps to enable your team access to the tools they need
Contributing to every part of the machine learning product lifecycle
Proven track record of implementing data engineering best practices in all aspects of the data pipeline, i.e. ETL, data integrity, and monitoring
Demonstrable proficiency with Python, dbt, SQL, and modern ML tooling
Experience working with large-scale data model refactoring for better performance, interpretability, and maintainability
Experience with version control tools (GitHub, GitLab) and Agile methodologies.
Experience with agentic tooling and pipelines including LangChain, LangGraph, and LangSmith
Bachelor's Degree in a quantitative field such as Physics, Engineering, Computer Science, or demonstrated equivalent quantitative experience.
Excellent communication skills to effectively collaborate with different teams within the engineering org
What you'll do when you get here:
Collaborate closely with our engineering, analytics, data science, and product teams as we take our machine learning projects and infrastructure to the next level
Right at the start you will be contributing to existing ML projects, creating and maintaining the data pipelines they need, and communicate the results to the organization
You will own all of the data and ML processes you create
You will become the expert on our machine learning and data infrastructure and make critical decisions in our path forward
You will have the opportunity to grow your skill set and take part in projects at the forefront of GenAI, ML, and data science in the logistics industry
Why Shipwell:
Enjoy working remotely with the added perk of a home office reimbursement
Unlimited Paid Time Off (PTO)
A robust healthcare package that includes medical, dental & vision benefits, short-term and long-term disability, AD&D coverage, and flexible/health savings accounts
401K program where Shipwell matches up to 4%
All employees receive stock options
A yearly learning and development budget
Subsidized internet, cell phone, fitness, and educational reimbursements
Virtual team-building events where fun and connection take center stage
Join a vibrant, inclusive workplace shaped by friendly, talented individuals
Receive a technology package, including a MacBook Pro
Employee Recognition Program to celebrate and incentivize hard work and success!
The Salary Range for this role is between $130-$163K per year with bonus upside. Compensation is based on several factors, including market location, job-related knowledge, skills, and experience.
Shipwell is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We celebrate diversity and believe that experience comes in different forms. Diversity in our team makes for better problem-solving, more creative thinking, and ultimately, a better product and company culture.
Even more important than your resume is a clear demonstration of impact, dedication, and the ability to thrive in a fast-paced and collaborative environment. Shipwell strives to have an inclusive work environment; so if you are hard-working & good at what you do, then please come as you are. We want you to contribute, grow, & learn at Shipwell.
We are looking forward to adding new perspectives to our team!
Shipwell employees will only ever email you about this position from *************** email address.
For more information about Shipwell visit shipwell.com, or connect with us on Twitter @shipwell, LinkedIn, and Facebook.com/Shipwellinc
Auto-ApplyQA Tester (Hiring Immediately)
Remote or Omaha, TX job
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission.
Have you got what it takes to succeed The following information should be read carefully by all candidates.
Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI, weve recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data its trained on. Thats why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders.
Weve built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
What you will be doing
We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems.
Adopt a user mindset to produce natural data to meet the realistic needs you have or would use AI for.
Use the tool of rubrics to address user needs in a structured way.
Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What were looking for
Education: Bachelors degree or higher (or currently enrolled).
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Haves:
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Compensation and benefits
Earn up to $15 USD/hr, paid out weekly
Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM
Free access to
Model Playground
Interact, experiment and engage with leading large language models free of cost
Flexible schedule and
time commitment
No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home
Join a global community of
Coding experts
Join a global network of experts contributing to advanced AI tools
Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. xevrcyc We welcome applicants from all backgrounds and celebrate diversity in our workforce.
Work From Home -Remote Creative Writer
Remote or Brentwood, TN job
Earn up to $16 USD/hourly and work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a โuser mindsetโ to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB ยฃ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE โฌ14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Party Host
๐ About Us job in Clarksville, TN
๐ Party Host - The City Forum (Clarksville, TN) ๐
Are you ready to be the life of the party? The City Forum is looking for energetic and enthusiastic individuals to join our team as Party Hosts! If you love working with kids, thrive in creating unforgettable celebrations, and enjoy bringing fun to life, this is the perfect opportunity for you.
As a Party Host, you'll be at the center of the action-making birthday kids feel like stars, ensuring parents can relax and enjoy the day, and keeping the party vibe alive from start to finish.
โจ What You'll Do
Party Perfection: Personalize and organize birthday parties that kids will remember forever.
Warm Welcomes: Greet guests with a big smile and walk parents through the party plan.
Fun Facilitator: Lead games and activities while keeping safety and excitement top of mind.
Personal Touch: Make each birthday child's favorites part of their big day.
Smooth Operations: Keep the party flowing, the room tidy, and the energy high.
Customer Connection: Interact with parents and kids, making sure everyone feels valued.
Team Player: Work alongside fellow Party Hosts to set up, clean up, and keep things running seamlessly.
Special Events: Host and support family entertainment center events for even more fun!
โญ What We're Looking For
A natural leader who can confidently run a party from start to finish.
Excellent customer service skills with a warm, upbeat attitude.
Great communication skills with both kids and adults.
Creativity and energy to keep every celebration unique.
Strong organization and time management to keep parties on track.
Enthusiasm that keeps the fun going all day long!
Bonus points for experience working with children, camps, sports, or theater.
๐ต Pay & Schedule
Pay: $8.50 - $9.00/hour (based on experience)
Job Type: Part-Time
Schedule:
Flexible weekday hours as needed
Weekend availability required
Holiday availability (closed on Easter, Thanksgiving, and Christmas Day)
๐ About Us
The City Forum is part of Project 2231, a family-owned hospitality and entertainment company in Clarksville, TN. Along with The City Forum, our family includes Miss Lucille's Marketplace, Miss Lucille's Cafรฉ, Dock 17, ACME Athletics, and Varsity Pins.
We're committed to creating magical guest experiences while providing a safe, inclusive, and supportive workplace. We welcome applicants from all backgrounds and proudly comply with all state and federal employment laws.
๐ Ready to Make Every Guest's Experience Memorable?
Apply today and let's get the party started!
Weekend availability required (both Saturday and Sunday)
Flexible hours on weekdays, as needed
Holiday availability (except Easter Day, Thanksgiving Day, & Christmas Day)
Auto-ApplyShift Supervisor
Shelbyville, TN job
About the Job:
As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet KFC's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.
The Day-to-Day:
Ensure consistent customer satisfaction by executing KFC Connect Success Routine and prioritizing customer needs.
Oversee Team Members' completion of shift tasks and maintain clean, neat appearances.
Ensure food safety, quality, and accuracy of orders.
Resolve customer complaints quickly, maintaining positive customer relations.
Provide regular feedback to the RGM on Team Member performance.
Offer ongoing constructive and positive feedback to Team Members.
Actively participate in training Team Members.
Handle conflicts constructively and work with the RGM to achieve resolution.
Assist the RGM in screening Team Member candidates.
Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor.
Oversee proper product preparation, rotation, portioning, cooking and holding times.
Assist the RGM with facility maintenance and ensure health and safety standards are always followed.
Is this you?
1 year of restaurant/retail experience, with 3 months shift lead experience preferred
Adheres to cash, security, inventory and labor policies
Must be at least 18 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Maintains customer satisfaction and adheres to health and safety standards
Promotes and champions KFC's culture and values
Provides constructive feedback to Team Members
Executes shift duties accurately and efficiently
Promotes equity, inclusion and belonging
Ensures teammates and customers enjoy a positive experience
Work-Hard, Play-Hard:
Competitive Pay
Free meal each shift
Tuition reimbursement and scholarship opportunities
Flexible schedules- day, night and evening shifts
Vacation pay
KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
Technical Service Delivery Lead (XSIAM) - Remote
Remote or Corpus Christi, TX job
Our Mission
At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
Who We Are
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Description
The Team
As part of the Unit 42 Managed XSIAM organization, the team helps customers operationalize and optimize their Managed XSIAM deployments-delivering proactive, white-glove guidance that enhances their detection, investigation, and response capabilities.
Our mission is to help customers maximize the value of Cortex XSIAM while continuously improving their overall security posture and SOC maturity.
Job Summary
The Technical Service Delivery Lead (XSIAM) acts as the technical focal point for Managed XSIAM customers, driving onboarding, adoption, and ongoing success. You'll combine deep product expertise with a consultative approach to guide customers through their security journey-translating their goals into measurable outcomes and ensuring fast, meaningful ROI from their Managed XSIAM investment.
You will collaborate closely with our SOC engineering, threat hunting, and product teams to tailor the service to each customer's environment, ensuring seamless delivery and exceptional customer experience.
Key Responsibilities
Value Delivery: Deliver white-glove onboarding and ongoing technical guidance for Managed XSIAM customers
Collect and analyze customer security data to identify improvement opportunities in detection coverage, alert quality, tenant hygiene, and potential automation use cases
Advise customers on best practices for alert tuning, data onboarding, and correlation optimization
Drive continuous improvement in customer security posture and measurable time-to-value outcomes
Operational Excellence: Manage incoming customer requests, prioritize effectively, and collaborate with the SOC engineering team to ensure timely, high-quality delivery
Lead customer touchpoints, including onboarding sessions, security reviews, and proactive engagement meetings
Translate complex detection and response concepts into actionable guidance for diverse audiences
Collaboration & Enablement: Partner with Unit 42's SOC engineering, Product, and MDR teams to ensure consistent service quality and cross-functional alignment
Collaborate with the SOC engineering team to design and implement automation workflows that enhance detection, response, and reporting efficiency
Champion customer needs internally, advocating for enhancements and escalations where needed
Contribute to documentation, best practices, and scalable frameworks for the Managed XSIAM service
Qualifications
Preferred Qualifications
5+ years of professional experience in Customer Success, Technical Account Management, Security Consulting, Solutions Architecture, or SOC operations (preferably within enterprise cybersecurity or SaaS environments)
Strong understanding of XDR, SIEM, and SOAR technologies, including incident and alert management, correlation development, and data source onboarding
Demonstrated experience collaborating with security analysts, engineers, and threat hunters in operational environments
Excellent communication skills-able to explain complex security concepts clearly to both technical and non-technical audiences
Analytical mindset with strong problem-solving abilities and sound judgment in prioritizing tasks and managing complex customer needs
Deep curiosity and a growth mindset-comfortable learning and adapting to evolving technologies and detection methodologies
Bachelor's degree in Computer Science, Information Security, or a related field or equivalent military experience
Additional Information
Salary Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $127600/YR - $206500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.