Abri Credit Union jobs - 42 jobs

The Enterprise Digital Banking Product Manager leads the development, implementations, enhancements and maintenance of the overall product lines and acts as the subject matter expert (SME) for Enterprise Digital Banking. The role champions user experience, revenue optimization, operational efficiency, and risk management while ensuring the platform evolves in sync with market trends and regulatory expectations. This role collaborates with multiple business units including Business Systems Support, Consumer Digital Banking, Risk and Controls, Marketing, Sales, Services and Support, Payments and Processing, and Technology teams to design and execute go-to-market strategies, ensuring product continuity and alignment with organizational objectives. Duties & Responsibilities Manage all aspects of product line development, new product launch and product changes, including product configuration, testing, development of procedures and training. Identify gaps and recommend new or existing product changes and enhancements that improve market position, client experience, quality, efficiencies, and expense management. Prioritize initiatives for Enterprise Digital Banking through data-driven business cases, user value, risk considerations, and operational impacts. Lead efforts around market research and client engagement to ensure products and services are aligned with bank strategies. Lead persona and journey development to capture motivations and pain points across segments, ensuring experiences resonate with first-time digital users through advanced treasury operators. Operate and partner across the organization as a Product Manager within Agile, Scrum, Kanban, SAFe, or hybrid delivery environment. Collaborate with other Product team members to maintain Product Roadmap initiatives and prioritization. Partner with peers, including Sales, Marketing, Operations, Product, IT, and Support. Partner with teams to ensure digital capabilities comply with regulatory requirements such as ADA, UDAAP, Reg E, Reg Z, AML expectations and fraud-mitigation best practices. Collaborate with technology teams to translate business requirements into technical specifications, ensuring smooth implementation of product features. Identify product issues and work with internal partners and/or vendors to identify root cause and timely resolution. Create project proposals and business cases for new and existing products. Monitor core vendor driven changes, measure and manage impact as well as communicate changes appropriately. Work closely with technology partners and digital platform vendors to deliver high-quality functionality that enhances daily operations for consumers, small businesses, and treasury clients. Consult with market leaders on project strategy, direction, quantitative measures, and changes. Track, report, and communicate key project milestones and recommend adjustments as needed for on time and on budget completion of product implementations and enhancements. Manage assigned products; address any issues and mitigate product risks. Manage products to accommodate organization priorities based on business need, resource capacity, risk and cost. Own assigned products and work with market leaders and/or vendors to ensure resolution to any challenges and resolve any conflicts. Analyze and interpret product related data; communicate data to influence business decisions and actions; drive product adoption across multiple business lines. Lead changes, including product configuration, testing, development of procedures and training. Collaborate with technology teams to translate business requirements into technical specifications, ensuring smooth implementation of product features. Partner with peers, including Sales, Marketing, Operations, Product, IT, and Support. Understand the profitability of the products and their associated costs; promote products to markets and help clients understand the value add. Identify and create internal and external client communication pertaining to product and service announcements. Education & Experience Knowledge of: Proficient technical skills Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook). Familiarity of Smartsheet and Visio is a plus. Extensive knowledge of bank products and systems, including regulatory and legal requirements. Agile product management and delivery discipline. Working knowledge of Jack Henry core processing and related systems is preferred. Exceptional communication, analytical thinking, and prioritization skills are required. Ability to: Attend industry conferences, remain current on new industry product offerings and create and present pertinent information to markets. Education and Training: Five years of product management experience preferred. Three years of Q2 Digital Banking experience required. Product Management Certification (PMC) is preferred. Bachelor's degree or equivalent combination of education and/or work experience, preferably in a financial institution. Compensation and Benefits Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $85,000 - $115,000 annual) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit BuseyTotal Rewardsfor more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey.com/Careersto learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

The Treasury Management Support Specialist will work with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, Retail and customers to provide support for commercial deposit and treasury management services. This role is located in Leawood, KS or Plainfield, IL. Duties & Responsibilities Provide direct support to customers and associates responding to general and technical inquiries related to treasury management services/systems and commercial deposit account inquiries via phone or email. Provide training, for all cash management services, including but not limited to, ACH processing, online wires, commercial online banking, bill pay, sweep accounts, positive pay, , Integrated Payables and Remote Deposit Capture. Complete system maintenance for existing treasury management products and services. Prepare customer documents to establish or maintain treasury management services and commercial deposit accounts. Maintain knowledge of regulations surrounding treasury services. Assist commercial customer who have experienced fraud on their account. Provide specialized line of business support. Identify and resolve issues within assigned responsibility, elevating urgent matters to management. Other special projects as directed. Education & Experience Knowledge of: Strong oral and written communication skills Advanced knowledge of the line of business policies, procedures and products Operational workflows and secure file transmissions Ability to: Multi-task and work independently Solve problems independently while applying logic and discretion Adapt to change and respond to all requests in a professional manner Desire to suggest new approaches to existing procedures within established options to gain efficiencies in department tasks Analyze and solve problems for which there are not always precedents Maintain visual attention and mental concentration for extended periods of time Possess the ability to understand and process multiple types of inquiries in a professional, fast-paced, and high traffic environment Education and Training: High school diploma or equivalent required; college degree preferred. 2 years of customer service experience preferred Previous banking or finance and customer service experience preferred. Previous experience in roles identifying customer needs to expand relationships. Requires knowledge of Microsoft Office, Excel and Adobe Acrobat. Compensation and Benefits Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $20 - $26/ hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit BuseyTotal Rewardsfor more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey.com/Careersto learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

The Teller is responsible for assisting customers with their financial transactions, providing excellent customer service, and maintaining accuracy in all banking operations. The teller processes deposits, withdrawals, loan payments, and other account-related services while adhering to banking regulations and internal policies. Duties & Responsibilities Customer Service Greet customers and provide assistance in a friendly and professional manner. Address customer inquiries and resolve concerns related to their accounts and banking services. Offer information about bank products and services, including promotions, new accounts, loans, and credit cards. Transaction Processing Process customer deposits, withdrawals, check cashing, and account transfers. Verify customer identities and ensure transaction accuracy. Balance cash drawers and maintain proper records of all transactions. Ensure compliance with all applicable banking policies, procedures, and regulations. Cash Handling Accurately count, handle, and safeguard cash and other negotiable instruments. Detect counterfeit currency or suspicious transactions and report them to the appropriate authorities. Account Management Assist customers with account inquiries, including balances, statements, and transaction history. Support customers in completing forms for various banking requests (e.g., stop payments, account closures). Process loan payments and assist with basic loan inquiries. Sales and Referrals Identify opportunities to promote additional bank services and products that meet customer needs. Refer customers to other departments (e.g., loans, investments, credit) when appropriate. Compliance and Security Ensure all transactions are completed in compliance with the bank's policies and legal regulations. Maintain the confidentiality of customer information. Report suspicious activities or potential fraud. Administrative Tasks Maintain accurate records and documentation of all transactions. Assist with reconciling daily transactions and balancing the cash drawer. Education & Experience Knowledge of: Strong sales and customer service skills Strong oral and written communication skills Basic math and accounting functions Ability to: Accurately count money Perform duties and make decisions under frequent time pressures Stand for extended periods of time Lift 50 pounds Education and Training: Eventual procurement of High School diploma. Requires knowledge of Microsoft Office. Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $15-$17/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

The Credit Monitoring Manager will provide management and oversight of the Credit Monitoring Team. Additionally, this role leverages credit knowledge and experience to deliver strategic management and improvement initiatives across credit monitoring and portfolio management processes and systems. Collaborate and partner with leadership and other business units to strategize and execute changes needed to create positive impact in Credit Administration and the bank. Duties & Responsibilities Manage and provide leadership for a team of Credit Monitoring Analysts to ensure an efficient level of production and extraordinary service. The Credit Monitoring Analysts support the commercial credit monitoring and portfolio management for the Bank through the review and analysis of borrower and guarantor financial information, testing of financial covenants and borrowing bases, and post-closing loan review to ensure alignment between loan approval, documentation, and tracking system (nCino). Motivate and lead a high performing team; attract, recruit and retain team members. Clearly communicate performance expectations to team members and address any deficiencies in a timely manner. Train, develop and mentor new Credit Monitoring Analysts in all areas of job responsibilities. Provide input and guidance on new and existing workflow process, policies, and procedures involving the Credit Monitoring Team. Identify and evaluate opportunities with current credit monitoring processes and systems to identify efficiency and improved Risk Management practices. Act as primary point of contact for credit monitoring process related questions. Create and update credit monitoring procedures as necessary, including those needed to address process inefficiencies. Proactively identify, evaluate, and partner with executives to address business needs in Credit Monitoring relating to bank growth/ scale needs, regulatory changes, and to improve efficiencies. Analyze systems and processes to ensure data, credit, and portfolio management demands of the bank are supported. Deliver efficient, effective, and timely results for all assigned projects and activities, including for the team. Interact with internal and external clients while providing extraordinary service. Develop and maintain trusted, positive relationships with employees, clients, and vendors. Represent the Bank and Credit Administration team in a highly professional manner. Complete job assignments in a professional, timely and efficient manner; organize and prioritize work. Maintain confidentiality; adhere to Busey Bank policies and procedures; comply with laws, regulations and industry best practices. Reliable and predictable attendance; both onsite and remote Education & Experience Knowledge of: Salesforce and/or nCino internal workflow processing. Banking services and operations including credit origination, underwriting, and approval processes. Commercial loans, lending principles, policies, and practices. Advanced knowledge of nCino, Salesforce and Jack Henry, with the ability to support users. Ability to: Utilize diverse data analysis processes, techniques, and tools to analyze and interpret property related data. Proven performer in a multi-tasking environment working on concurrent complex projects and initiatives. Education and Experience Bachelor's degree with exposure to Accounting, Finance or Business courses and/or equivalent work experience. Five or more years as a successful credit underwriter, or similar position, that provides a strong knowledge of credit philosophy. Three or more years of Management experience is preferred. PC experience in a Windows environment, Word, and advanced spreadsheet experience on Excel is required. Compensation and Benefits Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $126,000 - $150,000/year) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails

As a Wire Payment Risk Specialist for Busey, you will be responsible for handling wire payment exceptions, escalations, and reconciliations related to wire transactions, within established timeframes to mitigate risk, as well as executing and improving upon our growing Wire Services.Independently analyze, research, and process complex electronic payment exceptions and requests in accordance with applicable operating rules and regulatory guidelines. Perform outbound calls to clients and internal departments to resolve exceptions. Perform account reconciliation, validation, and research out of balance conditions for assigned General Ledger/Enterprise Owned Deposit Accounts in accordance to Accounting and Financial Reporting policies. With minimal oversight, provide internal departments with appropriate payment channel/solution to meet client/business needs while mitigating associated risk. Maintain extensive and expert knowledge of the policy, operating rules, and regulations of payments channel to lead/support periodic reviews of operational procedures, streamline processes, and compliance with payments channel compliance. Duties & Responsibilities * Work with Deposit Services, Digital Channels, Information Services, Accounting, Fraud, BSA/AML, Vendors and Clients to resolve any processing, reconcilement discrepancies, and disputes. * Reconcile wire General Ledger accounts, process adjustments, returns and recoveries. * Process requests for new wire agreements, repetitive and Associate initiated repetitive wire authorizations. * Process requests for changing any wire or repetitive agreements. * Process incoming wire transactions to include, but not limited to, posting transactions to customer accounts, verification of postings, following specific customer instructions. * Process/Approve outgoing wire transactions to include, but not limited to, identifying and verifying that the appropriate authorizations have been obtained, posting transactions to customer accounts, verification of postings, following specific customer instructions. Education & Experience Knowledge of: * General banking knowledge in the areas of payment, risk, and payment fraud. Strong accounting acumen to be able to assist in balancing activities. * Job-specific knowledge that is necessary to provide the appropriate quantity and quality of work in a timely and efficient manner. * MS Office tools including expert knowledge of MS Excel, MS PowerPoint. Ability to: * Interact effectively with others to establish and maintain smooth working relations demonstrating excellent interpersonal relations * Demonstrate responsible personal and professional conduct, which contributes to the overall goals and objectives of Busey. * Display ability to review and analyze data reports and manuals; must be computer proficient. * Challenge the status quo and promoting positive change. Education and Training: * High School diploma and/or up to one-year related work experience is required * Related experience to include a focus within operations, banking, or payments * Payments experience preferred or specifically wire transactions * Requires knowledge of Microsoft Office Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $18.00 - $23.00/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

The Loan Servicing Specialist II is responsible for working with our Consumer and Mortgage Portfolio Loans, Special Asset customer accounts, associate and customer inquiries, and advanced loan transaction and boarding processing. Duties & Responsibilities Respond to customer inquiries both by phone and email. Respond to internal customer inquiries via CRM and email. Process Loan Payments. File maintenance Maintain positive relationships with multiple lenders and support staff. Setup maintenance of automatic payments. Verification of Mortgages Assist other areas and special projects as needed. Filing of all documents received. Payoff Transactions Verification of newly boarded loans Verification of maintenance Daily report monitoring Balancing of internal General Ledgers Assist other areas and special projects as needed. Manage flow of Mortgage loans into system Process all retail loan modifications, renewals, and extensions. Education & Experience Knowledge of: Knowledge of lending process High level knowledge of lending system Familiar with bank compliance and regulatory requirements Strong oral and written communication skills Ability to: Make independent decisions for which there are not always precedents. Demonstrate a proactive approach to incorporating changes in processes and procedures with focus on improving customer service and process efficiency. Perform duties under frequent time pressures. Demonstrate effective problem resolution by making effective recommendations and implementing appropriate action. Work independently with frequent interruptions. Education and Training: Requires High School diploma; higher education preferred. Experience with lending preferred. Requires knowledge of Microsoft Office. Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $21.50 - $23.00/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

The Relationship Banker II combines expertise in customer service, sales, and operational management at an elevated skill level within the banking team. The Relationship Banker II is an advanced role within the banking industry, combining the responsibilities of a teller and a personal banker, with an emphasis on providing comprehensive financial services to customers. This role requires deeper knowledge and expertise in banking products, customer service, and operational processes. The Relationship Banker II is expected to handle more complex transactions and provide guidance to less experienced staff, while continuing to build customer relationships and promote the bank's services. Duties & Responsibilities Customer Service & Relationship Management Greet and engage customers in a friendly and professional manner, providing exceptional service to build lasting relationships. Serve as a trusted point of contact for customers, ensuring the highest level of service is provided. Develop and maintain strong customer relationships through personalized service and proactive outreach, assisting with both routine and complex banking needs. Provide guidance to customers on financial products and services that best meet their needs. Sales & Cross-Selling Actively identify and promote all bank products and services. Ask clients targeted questions to learn about their financial needs and goals. Meet and exceed monthly sales and referral goals by engaging with customer to assess needs and recommend suitable banking solutions. Proactively seek opportunities to refer customers to other lines of business such as mortgage, wealth, treasury, commercial, etc. Account Management and Support Open and manage personal and business accounts ensuring the account setup is accurate and compliant with regulatory requirements. Assist with account maintenance tasks, such as updating personal information, assisting with transfers, and processing check orders. Support customers with online and mobile banking services, ensuring they are comfortable and knowledgeable about digital banking tools. Loan & Credit Processing Process and assist with customer loan applications, including personal loans and home equity lines of credit. Conduct initial loan screenings, gather necessary documentation, and work closely with loan officers or other departments to ensure a smooth loan approval process. Educate customers on loan products, eligibility requirements, and loan terms. Transactions & Cash Handling Process transactions with a high degree of accuracy. Balance cash drawer and ensure transactions are accurately recorded and processed. Compliance & Risk Management Ensure compliance with all bank policies, procedures, and regulatory requirements, particularly in relation to financial transactions and customer interactions. Monitor and detect any suspicious or potentially fraudulent activity, escalating issues to management and other departments as appropriate. Adhere to privacy regulations and ensure customer data is handled securely and confidentially. Team Support and Mentorship Assist newer staff by providing guidance on bank products, customer service skills, and operational procedures. Help foster a collaborative and positive work environment by sharing knowledge and assisting with day-to-day operational needs. Branch Operations & Administrative Support Assist with daily branch operational tasks, including balancing cash, managing branch supplies, and supporting the opening and closing of the branch. Support branch leadership in maintaining branch security and ensuring operational efficiency. Education & Experience Knowledge of: Strong sales and customer service skills Strong oral and written communication skills Basic math and accounting functions The basic tenets of lending and assessing a customer's financial needs Ability to: Accurately count money Perform duties and make decisions under frequent time pressures Stand for extended periods of time Lift 50 pounds Explain products and services to current and potential customers In concert with Banking Center leadership and other LOB, participate in cross-selling Education and Training: Requires a High School diploma. 2 years of banking experience with lending responsibilities required 1 year of previous training and/or combination of mentorship, military or management experience required Pursuant to the Secure and Fair Enforcement for Mortgage Licensing Act (“SAFE Act”), all Relationship Bankers (if lending) are required to maintain current registration with the Nationwide Mortgage Licensing System & Registry (“NMLS”). If such registration is not active as of the hire date, the Relationship Banker must immediately attain active registration upon employment. Relationship Bankers who fail to maintain an active and current registration will be unable to lend and may be subject to disciplinary action, up to and including termination of employment. Requires knowledge of Microsoft Office. Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $18-$21/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings (“Agreement”). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

The primary responsibility of the Treasury Management Executive II is to lead new business development efforts with prospective clients, driving treasury management fee income and deposit growth. Additionally, the TME II manages and grows an existing portfolio of TM clients. Duties & Responsibilities Lead new business development efforts with prospective clients, both independently as well as in partnership with commercial relationship managers, to drive fee income and deposits Manage and actively cross-sell into an existing portfolio of Treasury Management clients to drive treasury and card fee income, deposit growth and product penetration Proactively schedule sales calls with prospective and assigned clients, as well as attend sales calls scheduled by other line of business partners Schedule, prepare, attend and manage follow-up from annual Treasury Management client reviews Prepare treasury and commercial card pricing/profitability models, proposal, presentations and payment cycle reviews. Identify opportunities for merchant services and receivables opportunities within existing and prospective clients and make qualified referrals to FirsTech. Meet regularly with line of business partners to discuss referral business opportunities and market trends. Coordinate and/or provide assistance for RFPs, pitch books and contract negotiation with internal stakeholders. Coordinate product demonstrations for clients. Gather data, processing instructions, documentation and other information required to facilitate new client Treasury Management implementations. Maintain client data in the Customer Relationship Management (CRM) system, including developing account strategies, prioritizing prospects/clients and logging calls. Clearly and accurately communicate complex solutions to clients; suggest products and services that increase efficiency and/or reduce risk of fraud. Provide cross-sell referrals to other functional areas within the Bank. Remain current with all Treasury Management products and services as well as regulatory requirements and understand the impact to the Treasury Management function. Complete job assignments in a professional, timely and efficient manner; organize and prioritize work; utilize appropriate technology and service tools for tracking of internal and external requests. Develop and maintain trusted, positive relationships with other Associates, clients and vendors. Represent Busey Bank and the Treasury Management team in a highly professional manner. Maintain confidentiality; adhere to Busey Bank policies and procedures; comply with laws, regulations and industry best practices. Reliable and predictable attendance. Education & Experience Knowledge of: Strong oral and written communication skills Strong sales and customer service skills Advanced knowledge of TM products, commercial payments and banking Electronic business banking platforms and other financial services Compliance regulations Ability to: Multi-task and work independently Results oriented with excellent execution and closing capabilities Solve problems independently while applying logic and discretion Education and Training: Requires Bachelor's degree with emphasis on Finance or Business. 6-8 years Treasury Management and/or payment technology sales, with a demonstrated track record of achieving and surpassing quota CTP certification preferred Requires strong knowledge of Microsoft Office Compensation and Benefits Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $80,000-$110,000/year) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

The Customer Care Advisor will serve as a customer advocate to earn trust and loyalty through unparalleled service and support. The role is responsible for managing the relationships of our digital-first customers, encouraging the use and adoption of digital offerings while providing proactive support. Duties & Responsibilities Monday thru Friday 9:30am - 6:00pm; working 2-3 Saturdays per month from 8:00am - 12:00pm. Ensure customer satisfaction and retention Deliver technical, troubleshooting and service support via phone, chat and email De-escalate situations involving dissatisfied customers, offering patient assistance and support Attend and participate in training sessions and team meetings Ability to adapt to change and respond to all requests in a professional and positive manner Maintain customer confidence and protect bank operations by keeping information confidential Inform and refer customers when appropriate for products and services Perform outbound calls to customers as needed to deliver exceptional service to our customers Education & Experience Knowledge of: Strong organizational skills Basic knowledge of web browsers, digital offerings and products and services Have or the ability to obtain Busey account with online/mobile banking Ability to: Leverage strong interpersonal, written, and verbal communication skills Analyze and solve problems efficiently and accurately Maintain mental concentration and visual attention to detail Effectively manage time Express desire and show the willingness to assist customers and resolve issues Able to work independently and in a fast-paced, team environment Education and Training: Requires High School diploma Requires knowledge of Microsoft Office Pre vious banking experience preferred, but not required Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $18-$22/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings (“Agreement”). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails

Central Credit Union of Illinois in Bellwood, IL is a not-for-profit financial institution looking for an energetic, conscientious and detail-oriented individual who enjoys making a difference, being part of a team, and takes pride in their career working in our professional, fast-paced office environment as a Full-time and/or Part-Time Executive Assistant. Are you looking for an established, reputable credit union that appreciates both its members and its employees? If so, please read on! This position earns competitive compensation depending on experience and qualifications. We provide excellent benefits! If this sounds like the right opportunity for you, apply today! Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements. Only local candidates will be considered.

The Lockbox Remittance Specialist handles the servicing of all lockbox clients. You would be expected to maintain a high level of production and accuracy while preparing customers mailed in paper checks for deposit. Duties & Responsibilities Payment Preparations and Processing Sort incoming mail into correct customer bin. Prepare batches of work by removing payments and forms from envelopes Process all lockbox deposits from direct and indirect customers. Quality Assurance Processing Measures Follow standard operating procedures and customer specific instructions through data entry. Verifying checks through customer specific instructions for processing Balance/reconcile electronic and paper documentation. Analyze information to determine accuracy and completeness of work. Conduct non-routine research. Operate high-speed imaging/ extraction Opex equipment. Re-associate check images to corresponding material while validating quality of images. Maintain HIPAA and confidentiality of customer account information; follow established policies and procedures as related to internal audits and security. Team Support: Lend help to immediate team/team members, as needed. Education & Experience Knowledge of: Strong oral and written communication skills Excellent organizational skills Keen sense of quality control and practices Attention to detail and focus on meeting deadlines. Ability to: Analyze and comprehend client's standard operating procedures and instructions Complete multiple manual tasks per transaction and/or client with precision Ability to sit, stand, and walk for long periods of time Be a team player and maintain a positive attitude at all times Make judgment calls regarding routine duties but refer non-routine situations to asupervisor and/or manager Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $18-$20/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit BuseyTotal Rewardsfor more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey.com/Careersto learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

The Treasury Management Portfolio Manager manages and pursues treasury management fee income, deposit growth and product penetration across an assigned portfolio of existing clients. Additionally, the TM Portfolio Manager will work small business referrals to qualify, advance, propose and sell implement TM services. Duties & Responsibilities Manage and actively and cross-sell into an existing portfolio of Treasury Management clients to drive treasury and card fee income, deposit growth and product penetration. Proactively schedule sales calls with assigned clients, as well as attend sales calls scheduled by other other line of business partners. Schedule, prepare, attend and manage follow-up from annual Treasury Management client reviews, with a focus on upselling new TM services and identifying new depository opportunities. Prepare treasury and commercial card pricing/profitability models, proposal, presentations and payment cycle reviews. Identify opportunities for merchant services and receivables opportunities within existing client base and make qualified referrals to FirsTech. Serve as the main point of contact on small business referrals. Make contact with the client to qualify referrals and lead the process from proposal to implementation. Meet regularly with line of business partners to discuss referral business opportunities and market trends. Coordinate and/or provide assistance for RFPs, pitch books and contract negotiation with internal stakeholders. Coordinate and conduct product demonstrations for clients. Gather data, processing instructions, documentation and other information required to facilitate new client Treasury Management implementations. Monitor the status of active implementations to ensure setups are completed on time and accurately in accordance with client expectations. Maintain a high level of communication with clients and internal partners during the sales and implementation process. Maintain client data in the Customer Relationship Management (CRM) system, including kicking off the Treasury Management workflow for new product implementations. Clearly and accurately communicate complex solutions to clients; suggest products and services that increase efficiency and/or reduce risk of fraud. Assist internal Associates with negotiating contract terms with client. Provide cross-sell referrals to other functional areas within the Bank. Interact with internal and external clients while providing extraordinary service. Remain current with all Treasury Management products and services as well as regulatory requirements and understand the impact to the Treasury Management function. Complete job assignments in a professional, timely and efficient manner; organize and prioritize work; utilize appropriate technology and service tools for tracking of internal and external requests. Develop and maintain trusted, positive relationships with other Associates, clients and vendors. Represent Busey Bank and the Treasury Management team in a highly professional manner. Maintain confidentiality; adhere to Busey Bank policies and procedures; comply with laws, regulations and industry best practices. Reliable and predictable attendance. Education & Experience Knowledge of: Strong oral and written communication skills Treasury Management disciplines and related solution sets Electronic business banking platforms and other financial services Ability to: Multi-task and work independently Results oriented with excellent execution and closing capabilities Perform duties under frequent time pressures; travel as needed (40%) Solve problems independently while applying logic and discretion Education and Training: Requires Bachelor's degree with emphasis on Finance or Business or previous banking and sales experience. 3+ years banking experience; Treasury Management experience and/or payment technology sales required. Requires knowledge of Microsoft Office. Compensation and Benefits Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $55,000 - $68,000/year) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

Are you ready to make the most of your talents and abilities, while helping others make the most of their finances? Apply to join Team CEFCU! CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team! Maintains a member-oriented focus and professionally resolves member inquires via phone in a fast-pace, high volume environment. Demonstrates a strong, needs-based sales and service focus as defined and measured in the Member Contact Center, Corporate Balanced Scorecards and Business Plans. Maintains and utilizes knowledge of CEFCU products, services, policies, procedures and Rules and Regulations governing financial institutions. Mitigates fraud and protects member information by following security protocols and communicates fraudulent attempts to front-line staff and Fraud Prevention. Processes the opening and closing of member accounts. Provides front-line support with transition of service, policies, notifications, system outages, mergers, product/system conversion, product/service enhancements and other member affecting situations. Supports Marketing Initiatives through planning, coordinating and measuring the success of department promotions. Meets defined performance expectations. Hours: Monday - Friday 7:30 a.m. - 6:00 p.m. Saturday 9:00 a.m. - 3:00 p.m. 100% WFH after successful completion of training. Note: Core hours may change, and overtime hours may be required to meet business needs. Saturdays are required, with a day off during the week is required. Flexibility in scheduling is required. Required: High school diploma or equivalent. Ability to learn and work in a fast paced, structured and continuously changing environment. High level of dependability. Basic operations and knowledge of Microsoft Word and Excel. Exceptional communication skills. Attention to detail and quality. Proven relationship building and needs based sales skills. Preferred: CEFCU experience and a thorough knowledge of CEFCU products and services. Call Center/Customer Service experience. Strong judgement, decision making and analytical skills. Resilient and able to resolve conflict. Ability to navigate multiple communication systems and multi task. Ability to create professional written content/email. Acquire and maintain a thorough understanding of all Federal and State Regulations governing Financial Institutions. Bilingual-Spanish and English. Applicable college courses or commensurate experience. Summary Pay Range The pay range for this position is $18.11 - $21.28. Compensation offered may vary based on skills and experience. Please note that salary is only one component of total compensation at CEFCU. Benefits Financial Merit-based raises Health and Welfare Generous paid time off (Holiday, Personal or Sick Time, Vacation) Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP) Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account) Health Savings Account Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan) Life Insurance Accidental Death & Dismemberment Insurance Disability Benefits Defined Benefit Plan - Pension Defined Contribution Plan - 401K Additional Benefits Employee Assistance Program Tuition reimbursement Career growth through internal job postings Management Development Program: formal mentoring and training Opportunities to help improve and build the CEFCU of tomorrow through process teams Opportunities to personally contribute to corporate financial literacy and community initiatives Casual days to support local charities Employee discounts on entertainment, cell phone plans, theme park tickets, and more On-site fitness center, fitness classes, and wellness program It is CEFCU's policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.

Central Credit Union of Illinois is seeking a results-driven Assistant Manager of Lending to lead and inspire our Lending, Visa, and Member Solutions team. This is a sales-heavy leadership role focused on driving loan production, increasing product penetration, and achieving measurable growth in lending and member solutions. The ideal candidate is a strategic thinker, highly motivated, and capable of coaching a team to consistently exceed sales and service goals.

As a Wire Payment Risk Specialist for Busey, you will be responsible for handling wire payment exceptions, escalations, and reconciliations related to wire transactions, within established timeframes to mitigate risk, as well as executing and improving upon our growing Wire Services.Independently analyze, research, and process complex electronic payment exceptions and requests in accordance with applicable operating rules and regulatory guidelines. Perform outbound calls to clients and internal departments to resolve exceptions. Perform account reconciliation, validation, and research out of balance conditions for assigned General Ledger/Enterprise Owned Deposit Accounts in accordance to Accounting and Financial Reporting policies. With minimal oversight, provide internal departments with appropriate payment channel/solution to meet client/business needs while mitigating associated risk. Maintain extensive and expert knowledge of the policy, operating rules, and regulations of payments channel to lead/support periodic reviews of operational procedures, streamline processes, and compliance with payments channel compliance. Duties & Responsibilities * Work with Deposit Services, Digital Channels, Information Services, Accounting, Fraud, BSA/AML, Vendors and Clients to resolve any processing, reconcilement discrepancies, and disputes. * Reconcile wire General Ledger accounts, process adjustments, returns and recoveries. * Process requests for new wire agreements, repetitive and Associate initiated repetitive wire authorizations. * Process requests for changing any wire or repetitive agreements. * Process incoming wire transactions to include, but not limited to, posting transactions to customer accounts, verification of postings, following specific customer instructions. * Process/Approve outgoing wire transactions to include, but not limited to, identifying and verifying that the appropriate authorizations have been obtained, posting transactions to customer accounts, verification of postings, following specific customer instructions. Education & Experience Knowledge of: * General banking knowledge in the areas of payment, risk, and payment fraud. Strong accounting acumen to be able to assist in balancing activities. * Job-specific knowledge that is necessary to provide the appropriate quantity and quality of work in a timely and efficient manner. * MS Office tools including expert knowledge of MS Excel, MS PowerPoint. Ability to: * Interact effectively with others to establish and maintain smooth working relations demonstrating excellent interpersonal relations * Demonstrate responsible personal and professional conduct, which contributes to the overall goals and objectives of Busey. * Display ability to review and analyze data reports and manuals; must be computer proficient. * Challenge the status quo and promoting positive change. Education and Training: * High School diploma and/or up to one-year related work experience is required * Related experience to include a focus within operations, banking, or payments * Payments experience preferred or specifically wire transactions * Requires knowledge of Microsoft Office Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $18.00 - $23.00/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

The Relationship Banker II combines expertise in customer service, sales, and operational management at an elevated skill level within the banking team. The Relationship Banker II is an advanced role within the banking industry, combining the responsibilities of a teller and a personal banker, with an emphasis on providing comprehensive financial services to customers. This role requires deeper knowledge and expertise in banking products, customer service, and operational processes. The Relationship Banker II is expected to handle more complex transactions and provide guidance to less experienced staff, while continuing to build customer relationships and promote the bank's services. Duties & Responsibilities Customer Service & Relationship Building Greet and engage customers in a friendly and professional manner, providing exceptional service to build lasting relationships. Identify customer needs and offer solutions through the bank's products and services. Develop and maintain strong customer relationships through personalized service and proactive outreach, assisting with both routine and complex banking needs. Resolve customer concerns and issues promptly, ensuring a positive experience. Sales & Referrals Promote and cross-sell bank products. Assist customers in understanding various product offerings and provide tailored financial advice, referring customers to other lines of business as appropriate. Account Management Open and manage a variety of accounts. Assist with account maintenance tasks, such as updating account information, processing stop payments, and handling transfers. Provide assistance with and support for online banking services and digital banking tools. Loan & Credit Processing Refer clients with credit needs to the appropriate banker or line of business. Transactions & Cash Handling Process transactions with a high degree of accuracy. Balance cash drawer and ensure all transactions are correctly recorded at the end of each shift. Compliance & Risk Management Adhere to all bank policies, procedures, and regulatory requirements to ensure accuracy and security of transactions. Maintain confidentiality of customer information and ensure compliance with privacy regulations. Monitor for potential fraud or suspicious activity, following bank procedures to address issues. Operational Support Assist with branch operations and administrative tasks, including scanning, filing, organizing records, and maintaining operational reports. Support branch leadership with daily operations, including opening/closing procedures and ensuring compliance with security standards. Travel between the Champaign/Urbana branches. Education & Experience Knowledge of: Strong sales and customer service skills Strong oral and written communication skills Basic math and accounting functions The basic tenets of lending and assessing a customer's financial needs Ability to: Accurately count money Perform duties and make decisions under frequent time pressures Stand for extended periods of time Lift 50 pounds Explain products and services to current and potential customers In concert with Banking Center leadership and other LOB, participate in cross-selling Education and Training: Requires a High School diploma. 2 years of banking experience with lending responsibilities required 1 year of previous training and/or combination of mentorship, military or management experience required Pursuant to the Secure and Fair Enforcement for Mortgage Licensing Act (“SAFE Act”), all Relationship Bankers (if lending) are required to maintain current registration with the Nationwide Mortgage Licensing System & Registry (“NMLS”). If such registration is not active as of the hire date, the Relationship Banker must immediately attain active registration upon employment. Relationship Bankers who fail to maintain an active and current registration will be unable to lend and may be subject to disciplinary action, up to and including termination of employment. Requires knowledge of Microsoft Office. Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $18-$21/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings (“Agreement”). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

The Banking Center Support Manager (BCSM) will act as support for a group of banking centers which may require frequent travel to a new location. The BCSM may act as support for any role within a banking center, as needed. While acting as a banking center manager, they will lead by example in needs-based selling of all bank products and services to customers and non-customers to grow the banking centers in their market/region. The position is responsible for the daily sales, service, and operations of the banking center. This role requires supervising, mentoring, and coaching the banking center team for the attainment of sales, service, and operational goals through the execution of Service Excellence. This position will report to the Market or Regional Manager. Duties & Responsibilities Customer Service & Relationship Management Lead by example in providing exceptional, high-level customer service, addressing complex inquiries, complaints, and concerns with professionalism and efficiency. May serve as primary contact for high net worth consumer and business customers, offering tailored financial solutions. Lead by example in cultivating and maintaining strong, long-term customer relationships ensuring their financial needs are met. Proficiently perform all primary responsibilities of the Relationship Banker III. Execute on Service Excellence by modeling established service standards and expectations. Sales & Service Leadership and Business Development Lead by example in identifying customer and non-customer financial needs and selling all appropriate products and services through a needs-based approach. Responsible for contributing to overall banking center sales & service performance and results in the market/region to achieve quarterly and annual goals as assigned. In conjunction with banking center managers, supervise, evaluate, coach & provide direction to banking center associates. In the absence of the BCM, conduct morning huddles, maintain a positive results-driven environment, and provide recognition for the right behaviors and successes. Maintain strong partnership with other Line of Business leaders to expand customer relationships through a collaborative approach. Cultivate & deepen relationships with business customers, ensuring we are meeting their business and consumer financial needs. Support community activities to enhance brand awareness and expand customer base. Complete any other banking center-specific responsibilities as determined by Consumer Leadership. Operations, Compliance & Risk Management Responsible for banking center audits, including the Risk & Compliance Quarterly Review. Ensure banking center team remains compliant with all bank policies, procedures, regulatory requirements, and privacy regulations keeping customer data confidential and secured. Monitor and detect any suspicious or potentially fraudulent activity, escalating issues as appropriate. Assist with daily operational tasks including cash balancing, managing office supplies, & supporting the opening & closing of the banking center. Associate Development & Training Ensure team completes all required training timely. Assist with initial/ ongoing training of banking center team as needed. Education & Experience Knowledge of: Strong sales and customer service skills Strong oral and written communication skills All banking centers within the Market/ Region. Ability to: Make independent decisions regarding banking center operations for which there are not always precedents. Analyze and solve problems that are of a complex nature Take reasonable care to prevent loss to the organization Perform duties under frequent time pressures Education and Training: Requires 3 or more years of banking or management experience at a financial institution or related business field. Bachelor's degree preferred. Pursuant to the Secure and Fair Enforcement for Mortgage Licensing Act (“SAFE Act”), all Banking Center Managers (if lending) are required to maintain current registration with the Nationwide Mortgage Licensing System & Registry (“NMLS”). If such registration is not active as of the hire date, the Banking Center Manager must immediately attain active registration upon employment. Banking Center Managers who fail to maintain an active and current registration will be unable to lend and may be subject to disciplinary action, up to and including termination of employment. Requires knowledge of Microsoft Office. Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Salary Range: $50,000 - $58,000) Busey provides a competitive Total Rewardspackage in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings (“Agreement”). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

The Teller is responsible for assisting customers with their financial transactions, providing excellent customer service, and maintaining accuracy in all banking operations. The teller processes deposits, withdrawals, loan payments, and other account-related services while adhering to banking regulations and internal policies. Duties & Responsibilities Hours for the position are Monday thru Wednesday and Friday from 11:00a - 5:30p CST. Must also be able to work from 8:15a to 12:15p CST on Saturdays. Customer Service Greet customers and provide assistance in a friendly and professional manner. Address customer inquiries and resolve concerns related to their accounts and banking services. Offer information about bank products and services, including promotions, new accounts, loans, and credit cards. Transaction Processing Process customer deposits, withdrawals, check cashing, and account transfers. Verify customer identities and ensure transaction accuracy. Balance cash drawers and maintain proper records of all transactions. Ensure compliance with all applicable banking policies, procedures, and regulations. Cash Handling Accurately count, handle, and safeguard cash and other negotiable instruments. Detect counterfeit currency or suspicious transactions and report them to the appropriate authorities. Account Management Assist customers with account inquiries, including balances, statements, and transaction history. Support customers in completing forms for various banking requests (e.g., stop payments, account closures). Process loan payments and assist with basic loan inquiries. Sales and Referrals Identify opportunities to promote additional bank services and products that meet customer needs. Refer customers to other departments (e.g., loans, investments, credit) when appropriate. Compliance and Security Ensure all transactions are completed in compliance with the bank's policies and legal regulations. Maintain the confidentiality of customer information. Report suspicious activities or potential fraud. Administrative Tasks Maintain accurate records and documentation of all transactions. Assist with reconciling daily transactions and balancing the cash drawer. Education & Experience Knowledge of: Strong customer service skills Strong interpersonal communication skills Bank compliance, security, and operational policies Ability to: Learn to operate basic office equipment and systems at teller terminal. Accurately count money Perform duties and make decisions under frequent time pressures Stand for extended periods of time Lift 50 pounds Education and Training: High School diploma (or equivalent) Cash handling experience (preferred) Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $15-$17/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings (“Agreement”). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.

The Loan Servicing Specialist II is responsible for working with our Consumer and Mortgage Portfolio Loans, Special Asset customer accounts, associate and customer inquiries, and advanced loan transaction and boarding processing. Duties & Responsibilities Respond to customer inquiries both by phone and email. Respond to internal customer inquiries via CRM and email. Process Loan Payments. File maintenance Maintain positive relationships with multiple lenders and support staff. Setup maintenance of automatic payments. Verification of Mortgages Assist other areas and special projects as needed. Filing of all documents received. Payoff Transactions Verification of newly boarded loans Verification of maintenance Daily report monitoring Balancing of internal General Ledgers Assist other areas and special projects as needed. Manage flow of Mortgage loans into system Process all retail loan modifications, renewals, and extensions. Education & Experience Knowledge of: Knowledge of lending process High level knowledge of lending system Familiar with bank compliance and regulatory requirements Strong oral and written communication skills Ability to: Make independent decisions for which there are not always precedents. Demonstrate a proactive approach to incorporating changes in processes and procedures with focus on improving customer service and process efficiency. Perform duties under frequent time pressures. Demonstrate effective problem resolution by making effective recommendations and implementing appropriate action. Work independently with frequent interruptions. Education and Training: Requires High School diploma; higher education preferred. Experience with lending preferred. Requires knowledge of Microsoft Office. Benefits and Compensation Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $21.50 - $23.00/hour) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings (“Agreement”). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.