Allied Business Systems jobs in West Valley City, UT - 27 jobs

Job Description DSI, one of the nation's largest home services distributors, has an immediate need for a self-motivated individual to fill an Account Executive position in our Pacific Northwest territory. As the Account Executive, you will be responsible for signing up and managing new and existing authorized retailers. You will examine and understand the dealer's business needs, and grow the territory, through existing accounts and new dealer acquisitions. DSI represents brands such as AT&T, DIRECTV, Vivint SmartHome, Frontier Communications, CenturyLink, Windstream, Ziply Fiber, HughesNet, and more through our dealer base. This role will require travel 3 - 4 days a week within your assigned territory Qualified candidates must live in or near Salt Lake City, UT, Denver, CO, Boise, ID, Seattle, WA, or Portland, OR About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions-all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets-including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units-empowering our sales partners to uncover new opportunities and maximize their potential. Roles and Responsibilities: Prospect businesses for all the products listed, to offer our services to their customers Travel 3-4 days per week in assigned territory, prospect for new dealers, meet with key accounts and attend vendor meetings and internal meetings Build a pipeline of new dealer prospects and onboard a minimum of 3 - 4 new active dealers per month per product Represent DSI to our dealer base and build key relationships with our vendor partners Be an advocate for our dealers while advising their business on key metrics, marketing, and growth Key metrics include attachment rates, loyalty, mix, and quality Network with local business groups and established contacts Set weekly, monthly, and quarterly goals and consistently measure performance Exceed goals in new dealers and sales activation targets Measure progress weekly with market conditions, dealer performance, training, and prospect pipeline. Execute company directives through the dealer base Requirements The ideal candidate will possess the following: Sales Professional with a strong background and proven track record in prospecting, recruiting, and onboarding Identify business opportunities through leads, cold calls, managing pipeline, organizing application process, communicating with vendor partners, onboarding, and launching new dealers to success Ability to “Show them how it's done” Dynamic, highly motivated individual with the integrity and passion to succeed Prompt, strategic, highly organized, effective time management, goal-oriented with proven results Ability to understand the competition and how to position our dealers to succeed in a competitive marketplace Ability to learn industry key metrics and translate them into an executable action plan Bilingual English/Spanish preferred Benefits Salary plus commission Uncapped income opportunity Bonus programs Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time DSI Bucks: Employee Profit-Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities: We prefer to promote from within!

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Job Description DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions-all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets-including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units-empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client's products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client's products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Requirements Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Benefits Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

What success looks like in this role: • Performs a broad range of basic Cybersecurity Analysis tasks within an assigned organization or functional area. • Monitors, analyzes, investigates and responds to information provided in daily security reports. • Assists in monitoring security events and incidents generated from the security information management system. • Executes various operational security tasks and responds to security related inquiries from internal and external customers. • Monitors and assesses vendor and third-party cybersecurity reports and documentation. • Conducts cybersecurity risk assessments and control selection activities. • Identifies anomalous events and security infractions that exploit system vulnerabilities. • Creates and maintains network security documentation. You will be successful in this role if you have: BA/BS degree and 2-4 years' relevant experience OR equivalent combination of education and experience #LI-JV1 This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at *************************** or alternatively Toll Free: ************ (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.

Computech Ltd is a privately held technology consulting company with offices in Chicago, Illinois. Since 1990, Computech has served Chicago as a premier provider of technical resources to more than 40 mid-sized and Fortune 100 companies. Position: Cable Technician Duration: Long Term Contract to Hire Job Description: Need a number of technicians in Richmond VA and Frisco, TX, UT-Ogden, Brigham City,UT. Require the following basic skills: Cable Technician: Structured cabling experience - for example DAS, Call center, Network Operations Centers, Enterprise, Telecommunications networks etc Experience pulling a terminating Fiber, Coax and Cat 5 BICSI, Anritsu, Kaelus or EXFO certifications a plus Experience with Sweep and PIM testing a plus Available to start work ASAP These are technician roles and not engineering roles.. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description About DSI At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout fora passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns. You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience. Responsibilities Team Leadership & Development • Lead, mentor, and support RSS across multiple national retail locations. • Conduct regular field visits, side-by-side coaching, performance evaluations, and ongoing training. • Build a high-performing team culture grounded in empathy, professionalism, and solution-oriented customer support. • Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics. • Identify skill gaps and develop individualized coaching plans to drive employee growth and performance. Customer Experience Excellence • Ensure RSS deliver professional, friendly, and accurate support to AT&T customers. • Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns. • Champion best practices in de-escalation, customer engagement, and technical support. • Monitor customer experience trends and deploy corrective coaching or process improvements as needed. Retail Partner Engagement • Act as the senior AT&T specialist for store leadership across your district. • Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards. • Guide RSS on building strong relationships with retail staff and third-party labor. • Address partner escalations quickly and professionally to preserve trust and operational flow. Operational Excellence • Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations. • Review and validate RSS documentation, system usage, and accuracy of customer account handling. • Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency. • Analyze performance reports to identify trends, opportunities, and areas for operational improvement. Cross-Functional Collaboration • Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams. • Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points. • Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner. Requirements Required Skills & Qualifications • 3+ years of experience leading teams in retail, customer service, or wireless communications. • Exceptional coaching, communication, and team-development skills. • Strong ability to manage escalated situations with professionalism and composure. • Proficiency in navigating multiple systems and analyzing performance data. • Highly organized, detail-oriented, and capable of managing operations across several locations. • Ability to travel between stores throughout the district as required. • Ability to work flexible hours including evenings, weekends, and holidays. Preferred Qualifications • Previous district or multi-site leadership experience. • Background in wireless communications, retail customer service, or technical support. • Experience partnering with third-party labor or working within a national retail environment. Benefits Competitive Salary of $100,000 annually Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Salt Lake City, UT Duration:6-12 Months Additional Requisition Details: - Java Developer - - Salt Lake City, UT 84105 · Positions are expected to last into mid-late 2016. No specific end date provided at this time. · Candidates should come from a strong Java background and have experience working with Spring, Web Services, Core Java, OO Design, Angular JS. · Must be able to work with existing software, should be able to work with main model and have it interact with the API. · Candidates must have the ability to recognize existing patterns and be able to extend the functionality. Must be extremely resourceful. · Must be able to find root causes of issues, and debug. Qualifications Experience on Spring, Web Services, Core Java, OO Design Additional Information

What success looks like in this role: • 1st Level telephone and other media contact support . • Strive for a high level of first contact resolution. • Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. • Accurately document calls and incidents. • Manage time and workload to meet predetermined service levels. • Maintain data accuracy in our contact management system. • Assign incidents and requests to the correct support group. • Act as a single point of contact on incidents and problems logged. • Perform appropriate diagnostics to initiate problem management workflow process • Provide clients with a reference number for their incident/request. • Understand various media sources that interface with the Service Desk. • Support multiple clients through customer service professionalism and insight. • Become multi-skilled as workload changes occur within the Service Centre. • Champion, implement or support change. • Identify process efficiencies within the Service Centre and to take corrective action to implement change. • Discover and document process and procedures which need to be published to the team or on the Knowledgebase. • Ability to comprehend and uphold Unisys Policies and Procedures (including time reporting, attendance, etc.) You will be successful in this role if you have: • Typically requires: High School diploma (associate's degree, professional certification(s), or license preferred) • Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level. • 6 months IT Service Desk experience or related experience. • 6 months previous experience providing Level 3 support for MS Office, MS Exchange and MS windows networks. • Working knowledge of data and voice network concepts • Languages: English and local languages of the countries it supports. •Mortgage/Banking Knowledge is a plus •Onsite 3 days a week in West Valley City - Salt Lake City, UT Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We're committed to supporting work-life balance and investing in your future success. At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually! *MUST BE LOCATED WITHIN 30 MILES OF THE UNISYS SLC UTAH OFFICE* This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at *************************** or alternatively Toll Free: ************ (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.

What success looks like in this role: The OCM Manager leads the planning and execution of organizational change initiatives across transition, transformation, and strategic programs. This role is embedded within the Unisys Organizational Change Management (OCM) team and is responsible for shaping change strategies, guiding stakeholder engagement, and ensuring successful adoption of new ways of working. The OCM Manager acts as a key advisor to clients and internal teams, driving alignment between business goals and change outcomes. Key Responsibilities Lead the development and execution of comprehensive OCM strategies and plans for enterprise-level change initiatives. Responsible for stakeholder analysis, change impact assessments, and resistance management planning. Design and implement communication and engagement strategies tailored to diverse stakeholder groups. Guide training strategy development, including training needs assessments, content creation, and delivery oversight. Manage change adoption metrics and reporting dashboards to monitor effectiveness and inform sustainment planning. Facilitate leadership alignment, sponsor coalition building, and change agent network mobilization. Provide coaching and support to OCM Analysts and junior team members. Act as a strategic partner to project managers, business leads, and client sponsors to ensure change readiness and alignment. Represent OCM in governance forums, steering committees, and client-facing engagements. You will be successful in this role if you have: Required Capabilities & Skills Proven experience in leading change management programs within enterprise environments. Strong understanding of change management methodologies (e.g., Prosci, ADKAR, CMBoK) and their practical application. Excellent communication and stakeholder engagement skills, with the ability to influence at all levels. Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel) and collaboration platforms (SharePoint, Teams). Experience with visual and digital content creation tools (e.g., Adobe Creative Cloud). Analytical mindset with ability to interpret adoption data and translate insights into actionable plans. Solid facilitation and presentation skills for workshops, leadership briefings, and feedback sessions. Ability to manage multiple priorities in a fast-paced, matrixed organization. Multilingual communication skills are a plus. Desirable Skills Experience with Power BI, ServiceNow, or other dashboard/reporting tools to support OCM metrics and insights. Familiarity with AI-assisted tools (e.g., Copilot, ChatGPT) for drafting communications, analyzing feedback, and enhancing stakeholder engagement. Business process knowledge - including process mapping, optimization, or redesign - is a plus, especially when aligning change strategies with operational realities. Experience in training development and instractional design is a plus. Qualifications & Studies Bachelor's or Master's degree in Organizational Psychology, Communications, Business, or a related field. Change Management certification (e.g., Prosci, APMG, CMBoK) is preferred. 5+ years of experience in OCM roles, including leadership of change initiatives and team management. #LI-JV1 This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at *************************** or alternatively Toll Free: ************ (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.

What success looks like in this role: * Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests. * Requests handled include support of hardware, software, client and COTS applications as well as network and user administration. * Escalates complex problems to other resolver teams or vendors. * Utilizes problem solving and analytical skills to effectively resolve challenging incidents. * Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries. You will be successful in this role if you have: High School Diploma or GED required May require technical certification or Associate Degree Generally, 1-2years' experience in area of responsibility This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at *************************** or alternatively Toll Free: ************ (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.

DSI, one of the nation's largest home services distributors, has an immediate need for a self-motivated individual to fill an Account Executive position in our Pacific Northwest territory. As the Account Executive, you will be responsible for signing up and managing new and existing authorized retailers. You will examine and understand the dealer's business needs, and grow the territory, through existing accounts and new dealer acquisitions. DSI represents brands such as AT&T, DIRECTV, Vivint SmartHome, Frontier Communications, CenturyLink, Windstream, Ziply Fiber, HughesNet, and more through our dealer base. This role will require travel 3 - 4 days a week within your assigned territory Qualified candidates must live in or near Salt Lake City, UT, Denver, CO, Boise, ID, Seattle, WA, or Portland, OR About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions-all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets-including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units-empowering our sales partners to uncover new opportunities and maximize their potential. Roles and Responsibilities: Prospect businesses for all the products listed, to offer our services to their customers Travel 3-4 days per week in assigned territory, prospect for new dealers, meet with key accounts and attend vendor meetings and internal meetings Build a pipeline of new dealer prospects and onboard a minimum of 3 - 4 new active dealers per month per product Represent DSI to our dealer base and build key relationships with our vendor partners Be an advocate for our dealers while advising their business on key metrics, marketing, and growth Key metrics include attachment rates, loyalty, mix, and quality Network with local business groups and established contacts Set weekly, monthly, and quarterly goals and consistently measure performance Exceed goals in new dealers and sales activation targets Measure progress weekly with market conditions, dealer performance, training, and prospect pipeline. Execute company directives through the dealer base Requirements The ideal candidate will possess the following: Sales Professional with a strong background and proven track record in prospecting, recruiting, and onboarding Identify business opportunities through leads, cold calls, managing pipeline, organizing application process, communicating with vendor partners, onboarding, and launching new dealers to success Ability to “Show them how it's done” Dynamic, highly motivated individual with the integrity and passion to succeed Prompt, strategic, highly organized, effective time management, goal-oriented with proven results Ability to understand the competition and how to position our dealers to succeed in a competitive marketplace Ability to learn industry key metrics and translate them into an executable action plan Bilingual English/Spanish preferred Benefits Salary plus commission Uncapped income opportunity Bonus programs Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time DSI Bucks: Employee Profit-Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities: We prefer to promote from within!

What success looks like in this role: The OCM Analyst supports organizational change initiatives across transitions, transformations, and projects. Embedded within the Unisys Organizational Change Management (OCM) team, this role works closely with stakeholders to drive successful change adoption through strategic communication, training, and engagement activities. Key Responsibilities Support the execution of OCM plans aligned with project goals and stakeholder needs. Design and deliver engaging communications tailored to diverse audiences (e.g., leadership, end users, client teams). Develop and maintain collateral such as videos, brochures, posters, intranet content, and email campaigns. Assist in stakeholder analysis, change impact assessments, and resistance management planning. Contribute to training strategy development, including training needs assessments and material creation. Collaborate with OCM Managers and Leads to ensure alignment with broader change strategies. Help develop and track adoption and utilization metrics to measure change effectiveness and support data-driven sustainment planning. Participate in workshops, briefings, and feedback sessions to gather insights and refine change approaches. Required Capabilities & Skills Strong written and visual communication skills in English, with the ability to simplify complex change concepts and tailor messaging to different stakeholder groups. Proficiency in Microsoft Office Suite, especially PowerPoint, Word, Excel, and SharePoint. Familiarity with creative tools (e.g., Adobe Creative Cloud) for graphics and video editing. Basic understanding of change management methodologies (e.g., Prosci, ADKAR, CMBoK). Ability to work across cross-functional teams and manage multiple priorities. Analytical mindset with ability to interpret stakeholder feedback and adoption data. Familiarity with enterprise environments and digital transformation programs. Ability to work independently and collaboratively in a fast-paced, matrixed organization with multiple stakeholders and shifting priorities. Adaptable and resilient, with a proactive approach to problem-solving. Multilingual communication skills are a plus, especially in European contexts. You will be successful in this role if you have: Required Capabilities & Skills Strong written and visual communication skills in English, with the ability to simplify complex change concepts and tailor messaging to different stakeholder groups. Proficiency in Microsoft Office Suite, especially PowerPoint, Word, Excel, and SharePoint. Familiarity with creative tools (e.g., Adobe Creative Cloud) for graphics and video editing. Basic understanding of change management methodologies (e.g., Prosci, ADKAR, CMBoK). Ability to work across cross-functional teams and manage multiple priorities. Analytical mindset with ability to interpret stakeholder feedback and adoption data. Familiarity with enterprise environments and digital transformation programs. Ability to work independently and collaboratively in a fast-paced, matrixed organization with multiple stakeholders and shifting priorities. Adaptable and resilient, with a proactive approach to problem-solving. Multilingual communication skills are a plus, especially in European contexts. Desirable Skills Experience with Power BI, ServiceNow, or other dashboard/reporting tools is considered an asset and will support the team's ability to track and visualize change adoption metrics. Candidates with exposure to reporting dashboard development will bring added value to the role, especially in data-driven OCM environments. Exposure to AI-assisted tools (e.g., Copilot, ChatGPT, or other generative AI platforms) for drafting communications, analyzing data, or enhancing stakeholder engagement is considered an advantage. Qualifications & Studies Bachelor's degree (or final-year student) in Communications, Business, Psychology, or a related field. Basic understanding of change management principles (e.g., ADKAR or similar). Prior experience in OCM roles in enterprise environments is a plus. #LI-JV1 This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at *************************** or alternatively Toll Free: ************ (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.

Computech Ltd is a privately held technology consulting company with offices in Chicago, Illinois. Since 1990, Computech has served Chicago as a premier provider of technical resources to more than 40 mid-sized and Fortune 100 companies. Position: Cable Technician Duration: Long Term Contract to Hire Job Description: Need a number of technicians in Richmond VA and Frisco, TX, UT-Ogden, Brigham City,UT. Require the following basic skills: Cable Technician: Structured cabling experience - for example DAS, Call center, Network Operations Centers, Enterprise, Telecommunications networks etc Experience pulling a terminating Fiber, Coax and Cat 5 BICSI, Anritsu, Kaelus or EXFO certifications a plus Experience with Sweep and PIM testing a plus Available to start work ASAP These are technician roles and not engineering roles.. Additional Information All your information will be kept confidential according to EEO guidelines.

DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory. As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program. To be considered for this exciting opportunity, you must live in or around the following locations. Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO. This role requires 50-75% travel. About DSI Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions-all designed to drive growth and operational efficiency. At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets-including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units-empowering our sales partners to uncover new opportunities and maximize their potential. Responsibilities Work directly with partner representatives, owners, and senior management to drive and increase sales of the client's products and services Use direct training, observation, side-by-side selling, and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities Educate management on how to sell the client's products and services by directly interacting with their employees and customers in both informal (side-by-side) and formal (classroom) training Use personal initiative to create and implement motivational contests, goals, challenges, and incentives to improve sales and respond to low performance as you encounter challenges You will provide analysis of visits and sales, make suggestions, and give presentations on methods of increasing sales for the client Visit offices regularly, approach those reps who need help, and provide support to increase sales and headcount Provide outstanding service to the reps, owners, and customers, demonstrating in-depth product knowledge Maintain partner and client presentation standards, deliver exceptional client service, and follow up with all stakeholders Build strong relationships with partners in the assigned territory through personal integrity, sales, and business expertise Become the EDM business subject matter expert, including technology, plans, promotions, sales techniques, best practices, computer systems, online tools, activation procedures, credit, and escalation processes Demonstrate and transfer knowledge through all partner contacts Document and quantify opportunities, share best practices with peers, and communicate challenges and recommendations internally to management and the client's key management Identify challenges and recommendations in detailed reports submitted online within 24 hours of conducting field activities via the company's web-based reporting system Meet and exceed monthly and quarterly goals as presented by management Requirements Previous experience in sales and leadership within outside sales channels with previous experience as an Account Sales Manager in a fast-paced quota-driven environment Previous role as a Direct Manager, Manager, Sales Manager, Area Manager, District Manager, Regional Manager, Business Development Manager, Branch Manager, Manager Trainee, Assistant General Manager, Outside Sales Manager Training Must be comfortable with 1:1 and classroom-style training Operational Sales Motivation teams, sales reps Developing sales skills via action plans Motivating and driving others Evaluating teams and analyzing data to identify opportunities and build improvement plans Exceptional leadership skills with a passion and dedication for mentoring, and coaching sales helping partners to become successful Possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events MS Word, Excel, and PowerPoint Experience working with and meeting quotas Operational understanding of basic retail business and practices a plus Working knowledge of the wireless industry and technology is a plus Schedule Workweek In the field 4-5 days per week including weekends Expected to travel 3 weeks per month Each month you will work from the home office for 1 week Flexible in maintaining client and partner needs You will get calls on nights and weekends Travel 50-75% Car and airplane travel Benefits Uncapped earning potential Earn up to 80K annually! Bonus opportunities Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

What success looks like in this role: • Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests. • Requests handled include support of hardware, software, client and COTS applications as well as network and user administration. • Escalates complex problems to other resolver teams or vendors. • Utilizes problem solving and analytical skills to effectively resolve challenging incidents. • Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries. You will be successful in this role if you have: High School Diploma or GED required May require technical certification or Associate Degree Generally, 1-2years' experience in area of responsibility This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at *************************** or alternatively Toll Free: ************ (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.

About DSI At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout fora passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns. You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience. Responsibilities Team Leadership & Development • Lead, mentor, and support RSS across multiple national retail locations. • Conduct regular field visits, side-by-side coaching, performance evaluations, and ongoing training. • Build a high-performing team culture grounded in empathy, professionalism, and solution-oriented customer support. • Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics. • Identify skill gaps and develop individualized coaching plans to drive employee growth and performance. Customer Experience Excellence • Ensure RSS deliver professional, friendly, and accurate support to AT&T customers. • Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns. • Champion best practices in de-escalation, customer engagement, and technical support. • Monitor customer experience trends and deploy corrective coaching or process improvements as needed. Retail Partner Engagement • Act as the senior AT&T specialist for store leadership across your district. • Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards. • Guide RSS on building strong relationships with retail staff and third-party labor. • Address partner escalations quickly and professionally to preserve trust and operational flow. Operational Excellence • Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations. • Review and validate RSS documentation, system usage, and accuracy of customer account handling. • Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency. • Analyze performance reports to identify trends, opportunities, and areas for operational improvement. Cross-Functional Collaboration • Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams. • Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points. • Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner. Requirements Required Skills & Qualifications • 3+ years of experience leading teams in retail, customer service, or wireless communications. • Exceptional coaching, communication, and team-development skills. • Strong ability to manage escalated situations with professionalism and composure. • Proficiency in navigating multiple systems and analyzing performance data. • Highly organized, detail-oriented, and capable of managing operations across several locations. • Ability to travel between stores throughout the district as required. • Ability to work flexible hours including evenings, weekends, and holidays. Preferred Qualifications • Previous district or multi-site leadership experience. • Background in wireless communications, retail customer service, or technical support. • Experience partnering with third-party labor or working within a national retail environment. Benefits Competitive Salary of $100,000 annually Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Job Description Join Our Team! At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact. Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting. Key Responsibilities: Customer Support Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations. Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns. Troubleshoot wireless devices, network issues, and feature functionality. Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations. Retail Partner Support Act as the AT&T subject-matter expert for retail employees and third-party labor partners. Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience. Work Environment & Schedule Expectations This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day. Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs. Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands. Operational Excellence Navigate multiple systems simultaneously while engaging with customers in real time. Document all interactions thoroughly and accurately. Adhere to company policies, compliance requirements, and privacy standards. Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores. Execute and maintain approved planograms for mobile devices and signage Maintain inventory accuracy for display devices and fixtures Add, remove, and reposition phones, fixtures, and promotional material per planogram updates Collaboration & Communication Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents. Share insights on recurring issues to improve processes and customer experience. Maintain a positive, professional demeanor during all interactions. Requirements Required Skills & Qualifications Strong customer service and communication skills. Ability to handle high-stress or escalated situations with professionalism. Proficient in multitasking and navigating complex systems. Detail-oriented with strong problem-solving abilities. Ability to work flexible hours, including evenings, weekends, or holidays as needed. Preferred Qualifications Experience in wireless communications, retail customer service, or technical support Previous call center or retail support experience is a plus. What We Offer Competitive starting pay of $26 per hour! Comprehensive training and development programs A supportive and engaging team environment Opportunities for career growth and advancement Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching after one year of employment Paid vacation, personal/sick days, and bereavement time after 90 days Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!