Program Director jobs at Acacia Network

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the supervision of the Senior Administrator, the Program Director ensures quality care and oversees the functions of the program according to regulatory bodies and accreditation requirements. This individual is responsible for the oversight and implementation of care and resources for the purpose of meeting the physical, emotional and social needs of clients. The Program Director provides clinical supervision and oversight of all programs' services and works to develop, implement, track, report, and evaluate measurable outcomes. The requirements listed below represent some of the knowledge, skill and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform essential functions of the job. KEY ESSENTIAL FUNCTIONS Oversight of program services including plan, develop and monitor day-to-day operations for the residential OASAS licensed residential program. Oversight of the hiring process and provide leadership, guidance, direction, and supervision to all staff Supervise the managers of the residential program (e.g. clinical supervisor, medical director, operations supervisor, etc.) Participate in program evaluation activities and deliver (or learn to deliver) services using evidenced-based practices. Review and approval of initial needs assessment and initial treatment plans, as needed Knowledge of Federal, State, and City regulatory requirements and ensures that all aspects of clinical care conforms to these requirements. Establish and foster community/provider relationships. Participate in agency management and planning activities. Ensure client substance abuse and other therapeutic groups engaging and meets the needs of population including trips, events, etc. Work as clinical supervisor to provide individual and clinical group supervision to counselors and other clinical staff. Meet regularly with clinical supervisor to discuss and monitor program effectiveness. Perform utilization reviews, monitoring case records, ensuring compliance with all contract stipulations. Review OASAS Website keeping updated with 820 regulations and local service bulletins. Ensure clinical staff conduct periodic audit of client services and documentation. Oversee case reviews, and case conferences, as needed. Submit monthly and/or quarterly reports to executive management and/or performance based contractors. Provide crisis intervention with clients, as needed. Facilitate team meetings and staff development activities. Conduct, attend, and participate in department director's local and national meetings, conferences, coalitions, etc. Interact with support services Administrative interaction with clinical components Ensure that element staff/supervisors are regularly attending Team Management Meetings Multi-disciplinary team meetings Case conferences and utilization review meetings Other duties as assigned by supervisor. REQUIREMENTS Master's Degree in Sociology, Psychology or Bachelor in Human Services Field /CASAC A Qualified Health Professional (CASAC; LCSW; LMSW; NP; MD; PA; Psychologist; Rehabilitation Counselor; LMFT; LMHC) in good standing with the appropriate licensing or certifying authority. Valid and unrestricted New York State License, and/or OASAS certification as Advanced CASAC or Masters CASAC, and/or Commission of Rehabilitation Counselor Certification At Least five years of full-time work experience in Substance Use Disorder or related treatment field, prior to appointment as Program Director. Experience in management Proficient computer skills including using electronic health record Strong follow-up skills required Must have excellent verbal and written communication skills Ability to work in and be sensitive to a culturally diverse environment Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality. Bi-lingual Spanish Speaking, preferred Must have specific training in chemical use, abuse and dependence specific to the services provided: Obtain within six months of hire: Supporting Recovery with Medications Addictions Treatment (MAT) Clinical Supervision 1 (14 hours) Clinical Supervision 11 (16 hours) Obtain with thirty days of hire: Screening, Brief Intervention and Referral to Treatment CASAC Canon of Ethics (6 hours) Confidentiality related to 42CFR (3 hours) Mandated Reporter (2 hours) WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW In collaboration with the New York City Department of Youth and Community Development. ACDP not-for-profit organization that provides year-round educational programs and seasonal summer camp for underserved youth. Seeking Assistant Program Director to support DYCD funded Afterschool Program. Assist with supervising staff; reviewing program content; forming community relations with key stakeholders. Responsible for conducting themselves in an appropriate manner, setting the example for children, parents, and co-workers. The ideal candidate for this position will have experience working with youth, ideally in a after-school setting, and an understanding of social emotional learning and conflict mediation. Help to support Daily functions of the OST-COMPASS program and in conjunction with Program Director, maintain management and strengthen connections between academic learning and enrichment. KEY ESSENTIAL FUNCTIONS Maintain all DYCD contractual obligations of the program and ensure that targets are being met on a weekly and monthly basis Assist in the Supervision part time staff: establish work schedules, tasks, and monitor and evaluate work Provide oversight and supervision to all aspects of the DYCD COMPASS program including assisting in setting program goals; contributing to the strategic planning process; Develop plans for strategically implementing program objectives. Oversee the outreach, recruitment, application process, program enrollment, and retention process. Work with the school and community to reach out to parents/families to ensure full enrollment of the program. Maintain contact with DYCD officials and staff throughout the program period. Develop and maintain positive relationships with all stakeholders such as school administration, participants, families, and other community organizations and/or programs. Maintain DYCD Connect database by completing school year and summer workscopes, schedules and registrations. Follow procedures and systems to ensure all attendance is entered in DYCD Connect in a timely manner, weekly at minimum. Prepare all required program reports for DYCD; ensure all program reports and verification tools are submitted to DYCD on a timely basis. Run attendance reports ensuring that ADA (Average Daily Attendance) and ROP (Rate of Participation) are met and maintained. Responsible for collecting and maintaining all participant files in accordance with DYCD/DOHMH, including up-to-date medical records. Coordinate with Director of NYC Programs to identify staffing needs and ensure that all positions are filled in a timely and effective manner. Assist Recruit, hire, train, supervise and evaluate all program staff, including group leaders, activity specialists and educational specialists. REQUIREMENTS High school diploma required in combination of certified OCFS SAAC related certification within 30 days of hire Associates degree in youth or childcare development preferred A minimum of 2-3 years in a co-supervisory capacity or coordinator experience in After-School setting. Strong Customer Service Analytical, Communications and Organizational skills Excellent organizational and multi-tasking abilities. Strong communication skills verbal and written. Bilingual - Spanish/English a bonus Program Affiliated and knowledge of DYCD programs and Services. Experience in organization planning and supervising activities based on the developmental needs of young people. Leadership skills, including conflict resolution, problem solving, decision making, delegation. Excellent oral and written communication skills. Experience and understanding of youth workforce programs, including at least one year in a supervisory role Strong project management skills, including managing competing priorities and meeting deadlines Cultural competency through familiarity in working with people from diverse backgrounds Strong understanding of a wide array of NYC social service resources for youth Excellent facilitation skills; experience with training/teaching high school age youth Outcome driven with ability to respond to changing circumstances and Ability to work under pressure Computer literate, including experience with all Microsoft Office software packages; Google Drive (Gmail, Calendar, Contacts, Docs, ); local area networks; and efficient use of the Internet Ability to maintain State Central Registry (SCR) clearance and fingerprint clearance throughout the duration of employment. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Program Director will provide clinical oversight and quality assurance to all unlicensed and licensed staff clinicians who provide substance and alcohol abuse services in chemical dependence within the integrated outpatient treatment program. The program director is legally responsible for adherence to all applicable licensing, supervision, billing, documentation requirements and overseeing the timeliness and quality of a staff member's clinical work. The program director is responsible for oversight of case record reviews, performance improvement, quality improvement and utilization review to include all required monthly reports. KEY ESSENTIAL FUNCTIONS Responsible for the daily operations and performance of the integrated outpatient programs Manages clinic operations to budgeted and planned results Interviews, hires, trains, evaluates, manages, counsels and terminates subordinate personnel Works closely with staff via weekly supervision to ensure the completion of performance goals. Provides ongoing, regular feedback and performance evaluation to clinicians on the quality and timeliness of their clinical work as well as their caseload. Also solicits feedback from clinicians regarding supervision and whether needs are being met Monitor caseloads and ensure the supervisees comply with all agency, clinical, legal and ethical practices. Oversight and monitoring of billable hours of service required. Provide support, training, and remediation where needed to assist supervisees in meeting program's billing expectations and caseload requirements, charting, recordkeeping, documentation standards and all other quality assurance standards Develops and implements policies and procedures in outpatient programs. Ensures all administrative and clinical policies and procedures are implemented appropriately and effectively. Also ensures all medical and other services to which patients may be referred are known to staff and made available to patients Communicates with and insures compliance with regulatory bodies (OASAS, Joint Commission, DEA, SAMHSA, HIPPA) to include state and federal regulations Assists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth and meet regulatory requirements Works closely with Medical Director, Clinical Supervisor and Assistant Director in a variety of areas including but not limited to: compliance with federal and state rules; laws and regulations; compliance with Joint Commission, SAMHSA, OASAS and DEA; performance improvement initiatives; productivity goals; quality client care; customer service; operational enhancement; growth of client census; contractual requirements; standardization and conformity; best practices and plans for continuous improvement Participates in community relations and development activities to drive and maintain census Identifies and implements tactical steps to increase and retain census and productivity amongst staff Works with clinic team to insure operations are prepared to handle increased census Participates in political activities to keep company connected within appropriate circles such as client and community advisory board meetings Identifies training needs and makes recommendations. Provides education and training opportunities to all staff to meet required training needs for program Participates collaboratively as part of a multidisciplinary team, able to proactively collaborate with other supervisors and program director to ensure best possible training for supervisees and service delivery for clients Participates in monthly clinical and medical staff meetings to include incident review committee, client satisfaction surveys, PI, QI, UR and chart review findings Participates in Acacia meetings, program meetings and required trainings as required Contributes to a six month and annual performance evaluations of clinical staff. Helps staff identify personal development goals for the year and collaboratively monitors progress toward these goals Leads effort to identify, hire and train personnel with cultural diversity to meet the future clinic needs based on patient demographics-identifies cultural community leaders and networks REQUIREMENTS 3+ years previous relevant clinical work experience in the chemical dependence field of which one year must be supervisory. Must be a qualified health professional (QHP) with completion of certificate Ability to use business acumen to exercise good judgment and decision-making. Ability to deal with sensitive issues with diplomacy and discretion. Must be able to multi task with strong organizational skills. Efficiency and time management. Excellent interpersonal skills and able to communicate both verbally and in written form. Commitment to cultural diversity and sensitivity. Ability to maintain a professional demeanor under pressure, and operate with a keen sense of urgency and commitment to quality. Ability to work effectively in an organizational setting and understands how to utilize the chain of command to resolve problems and bring program development ideas forward Knowledge of APG and ICD-10 billing codes in conjunction with DSM V diagnosis codes WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The SAMSHA grant CCBHC Project Director is responsible for leadership in the provision of high-quality behavioral health services and the effectiveness of clinical and administrative services for the CCBHC expansion grant. The position incorporates staff leadership, supervision and a range of administrative tasks related to ensuring scope of the CCBHC across the program and collaboration with the CCBHC and SUD team, including clinical supervisors and the larger behavioral health portfolio. She/he is responsible for maintaining OASAS regulatory compliance and serves as a leader in driving quality improvement and delivery of the CCBHC. Under the supervision of the Senior Administrator, the requirements listed below represent the knowledge, skill, and/or ability required. The provider ensures strengths based, person-centered quality of care provided in a culturally and linguistically meaningful therapeutic environment. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. The functions below outline the general responsibilities associated with this position. Each of these functions is considered critical to effective department operations and our Mission. It is expected that all staff in this position will have satisfactory attendance and will perform these functions as assigned in a competent, cooperative, and timely manner. The Job Description will be reviewed periodically for accuracy and/or adjusted according to business necessity KEY ESSENTIAL FUNCTIONS Provides oversight and management of the operations, staff, and compliance of the CCBHC grant and all SAMSHA grant requirements. Responsible for the client population to be served per grant year to be assessed through the completion of NOMS assessments at different time intervals during the grant period and attached to client's clinical records. Responsible for the enhancement of health indicators services of CCBHC client population Monitors the grant related health indicators as per meeting the disparity statement, and evidence-based treatment through a single point of entry (integrated care, follow up and prevention). Formulate grant IPPS and responsible for tracking with the larger team these indicators, reporting to SAMSHA every 3 months and any corrections plans to meet those indicators. Supervise the overall management in timely date entry reporting, quarterly reports to SAMSHA through SPARS (data collection, entering and review on population serve). Participate in all expansion grant trainings, meetings, learning collaboratives, presentations as per SAMSHA expectations on the program lead. Collaborate with fiscal, larger team in securing stability and fiscal operational correlated reporting are provided timely by the project lead in ERA commons Responsible for the sustainability of the grant through performance at the end of the grant years and working towards securing any available future expansion. Provides oversight and management of the operations and compliance aspects of the CCBHC program, in accordance with agency and OMH, OASAS standards of care regulations and grant requirements. Provides direction and support to the clinical leaders in areas such as the hiring, orientation, training, and total performance management processes. Provides supervision to program staff and leadership staff and workflow; including delegating assignments and monitoring effectiveness to ensure best practices within the program and compliance with operational plans and the CCBHC scope. Monitors the staffing requirements for the practice including evaluating staffing needs and participating in the hiring process. Ensure the CCBHC program is financially stable and if a deficit that corrective actions are taking to ensure stability (PDSAs). Monitors high risk, care transition, Psyckes, Quality improvement, care transition, RHIO Alerts. Ensure metrics are met and reported, census requirements, bundle of services, management processes and provide recommendations on best practices and policy implementation. Assist in crisis management and oversee all incident reporting to appropriate agencies (OASAS, Justice Center, NIMRS…etc.) Ensure programs are complying with enrolled initiatives, grants and prepared for upcoming regulations or reimbursement expectations as working directly with the larger team, billing department and supervisors. Maintains community relationships, regulatory agencies, and collaborators as to attend collaborative learning meetings and represent the CCBHC program and/or as assigned by the Senior Administrator. Provide counsel and expert advice to the leadership team and other staff for quality and performance improvement as the project lead. Rotation of the on call, crisis center support team schedule. Secures training compliance with grant requirements. Secures workflows are developed and requirement expectations are met as per policy. Oversight of the medical team administrative tasks. Special projects and other duties as instructed by the Senior Administrator. REQUIREMENTS Master's Degree in Social Work, Psychology or related Human Services field required. LMSW/LMHC required; LCSW preferred. Minimum of one (1) year experience in Certified Community Behavioral Health Clinic. Must obtain Mandated reporter (2 hours) prior to hire date. Website info: **************************************************** Ability to use business acumen to exercise good judgment and decision-making. Ability to deal with sensitive issues with diplomacy and discretion. Ability to maintain a professional demeanor under pressure and operate with a keen sense of urgency and commitment to quality. Must be able to multitask with strong organization skills. Excellent interpersonal skills and able to communicate both verbally and in written form. Commitment to cultural diversity and sensitivity. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW:Under supervision of the Senior Administrator, the Program Director of the Senior Center ensures quality care and oversees the functions of the program according to regulatory bodies and accreditation requirements. This individual is responsible for the oversight and implementation of care and resources for the purpose of meeting the physical, emotional and social needs of clients. The Program Director provides supervision of all programs' services and works to develop, implement, track, report, and evaluate measurable outcomes. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. KEY ESSENTIAL FUNCTIONS: Responsible for overseeing all aspects of the site's operations - including but not limited to clinical, operations, service delivery, compliance to contracts, targets (individual and group sessions, treatment planning, discharge planning, case management, employment, retention and placements, chart compliance, recreational activities, security, maintenance, food service physical plant, etc.) Provide leadership, guidance direction, and supervision to all staff to ensure accurate and timely completion of deliverables targets and benchmarks. Interview, hire, supervise, and set up training to program personnel to reach program goals. Conduct performance evaluations, disciplinary actions, resignations, and terminations. Monitor and maintain the fiscal condition of the program. Develop program content to address clients' needs related to relapse prevention, stages of change, motivational interviewing, parenting skills, child and other health, federal, state, city and Acacia Network and regulations. Ensure and maintain all regulatory agency (i.e. NYC DOH, DFTA, FDNY) standards are in compliance (related to reporting, physical plant, food and emergency supplies, medical, personal belongings, mail, treatment, grievances, case management, safety, etc.) Understand all aspects of contract and licensing requirements and communicate this understanding to staff. Responsible for the overall administration of the site, food service, procurement of equipment and supplies for program and staff. Plan, and organize program activities to maximize program contract's goals and performance target as outlined. Plan and organize program activities to maximize program contract's goals and performance targets as outlined. Plan, coordinate and facilitate social/recreations/peer support and skills building events. Communicate with peers at other programs on issues related to client progress and best practices. Facilitate interdepartmental communication and conduct regular staff/departmental meetings. Set realistic weekly and monthly performance goals in accordance with contract requirements with reporting staff. Ensure accurate and timely reporting and statistical information for both Acacia Network management and regulatory agencies. Review the analysis of program and demographic client data to make programmatic improvements. Contact vendors and/or sub-contractors to ensure appropriate service deliveries and quality. Connect with community leaders to build connections, gain support and troubleshoot issues/concerns. Conduct regular internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e.-address and investigate client complaints) Organize onsite and offsite training opportunities for professional development to staff. Develop and implement crisis prevention and/or intervention strategies to ensure a safe and secure environment. Troubleshoot client and direct reporting staff program problems, and make decisions in accordance with programs policies, procedures, and protocols. Provide assistance and follow-up regards to critical incidents with clients. Conduct and document one-on-one supervision of direct reporting staff asses and improve work performance (i.e. identify training needs, professional, development, etc.) Serve as the Incident Commander for the entire facility. Report all incidents that may subject Acacia Network to liability to the Program Administrator. Review and sign all time sheets. Payroll must be completed on ADP in a timely fashion. Tasks may be modified and may require overtime and occasional weekends and evenings. May be asked to conduct peer review audits, and peer trainings on occasion. REQUIREMENTS: Bachelor's degree in Business Administration, Social Work, or Gerontology preferred. Bi-lingual Spanish required. Two (2) years of experience in the social services, nonprofit sector. Two (2) of administrative and supervisory experience. Basic computer skills for word processing and excel spreadsheet. Good communication skills. Comfortable with data entry in STARS/Peer Place on a daily basis. Experience in staff training and development. An understanding of funding and industry regulation and a track record of meeting compliance standards. Strong leadership, excellent organizational and communication skills. Ability to work on a strong team of professionals in a culturally diverse environment. Ability to multitask and to work and function under pressure. Must obtain S-95 Fire Certification and F-07 within 60 days of hire. Must obtain NY Notary licensure within 60 days of hire. Must attend all required NYC-Department for the Aging Training Sessions. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.