Academic Adviser remote jobs

As an Senior Admissions Advisor for a certified Great Place to Work, you will guide prospective students on their path towards a career in healthcare. In doing so, you will help them change not only their own lives, but also those of the patients in their care. You will be a prospective student's first connection at West Coast University, and you will support them through the application and enrollment process. You will make an impact by: * Handles a high volume of student inquiries and follow-up activities. Continuously follows up on prospective student inquiries and assigned inquiries in a timely manner. Notates conversations with prospective students in Customer Relationship Management software. Sends marketing materials to prospective students. * Ensures the Admissions team meets goals. Assists Admissions Advisors with prospective student obstacles such as childcare, financial problems, transportation needs and work schedule. Assists with monitoring Admissions Advisor's telephone activities. Lends support to Admissions Advisors for them to achieve goals. * Strives to secure higher quality assurance evaluation scores than the Admissions Advisors. * Maintains an acceptable level of prospective student referral inquiries. Responds to all inquiries in a timely manner. Manages conversion rates, such as inquiries to appointments, to meet goals. * Assists prospective students with completing enrollment packets. Verifies and records prospective student information. Completes tuition information sheet for the Financial Aid department. Discusses financial obligations with prospective students. Review students' Financial Aid outcomes to determine affordability. * Addresses questions and concerns from new students. Emphasizes the importance of orientation to new students. * Recruits and enrolls qualified applicants into programs of study beneficial to the students' career objectives and academic needs in an efficient and supportive manner utilizing sales and marketing techniques that may include group presentations/events, campus tours, on and off-site job fairs and other methods as applicable. * Ensures that prospective students complete all required forms for enrollment and processing. Your Experience Includes: * Experience with MS Office. * Experience with data entry and multi-line phone aptitude. * Ability to conduct individual or group information sessions and advise students about their educational opportunities. * Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities. * Ability to work in a fast-paced environment. * Ability to exercise excellent customer service skills. Education: * Bachelor's degree required. Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University. At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth. West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, flexible spending accounts, 401(k) match, paid time off, holidays, parental leave, tuition reimbursement, adoption assistance, health savings accounts, employee discounts, commuter benefits, and company paid life, AD&D and LTD insurance.

At Forum Health, we're leading the charge in personalized, functional, and integrative medicine. As a nationwide network of providers, we help patients uncover the root causes of their symptoms and create custom plans that empower lasting wellness. Our mission is driven by innovation, connection, and a deep commitment to transforming lives. We're looking for a confident, compassionate, and self-motivated Admissions Advisor to join our growing team. This fully remote role is perfect for someone who thrives on meaningful conversations and is energized by helping others take charge of their health, while also being motivated by performance-based earnings. Commission only (Anticipated annual income $72k-$100K) with uncapped earning potential . What You'll Do As an Admissions Advisor, you'll play a key role in guiding new patients through the beginning of their Forum Health journey. After patients receive their lab results and a video explanation from one of our team members, you'll step in to bring the next steps to life. With a blend of empathy and clarity, you'll ensure they understand their care plan and feel supported as they decide how to move forward. Connect with prospective patients virtually to review a recorded lab reading video of their test results Lead, coach, and mentor chronically ill patients into a life-changing clinical model Explain the recommended action plan clearly and confidently Present payment options, including third-party credit or in-house payment plans to help patients make informed decisions What You Bring Associates degree required, Bachelors degree preferred Strong communication skills and a genuine passion for helping others Ability to explain payment options in simple, encouraging terms Background in sales, case management in a healthcare setting, new patient enrollment, or customer service is a plus Comfortable working independently in a remote, fast-paced environment Driven, empathetic, and goal-oriented mindset Additional Details Location: Fully remote, US-based candidates only Schedule: Full-time, ideally Monday through Friday from 9 AM to 6 PM CST Compensation: Commission-only with uncapped earning potential Anticipated Annual Pay: $72k-$100k+ Applicant must be authorized to work in the United States without the need for sponsorship now or in the future If you're excited by the idea of empowering patients, creating meaningful connections, and being part of a health movement that's changing lives, we want to hear from you. Be part of something bigger. Join Forum Health and help shape the future of wellness.

Join the ACI Learning Adventure! Our Mission Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way-with innovation, exceptional experiences, and impactful results. We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth. The ACI Team Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech. Purpose-Driven Culture At ACI Learning, work isn't just a job. It's a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love. Your Opportunity Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change! Who We Are ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform my ACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations. What You'll Do The Admission Advisor role guides individuals who have expressed interest in education and ACI Tech Academy through a prescriptive process to help determine if the student can and should enroll into one of ACI's educational programs. The Admissions Advisor will be responsible for providing guidance about the admissions process, providing information about ACI Tech Academy, and helping candidates make informed decisions about their academic and professional futures. The role requires integrity and ethics as well as a general passion for helping others grow through learning. What You'll Need (Requirements) Minimum Qualifications • 1-2 years of experience in admissions, sales, or a comparable consultative role. Preferred Qualifications • Bachelor's degree preferred. • Experience enrolling or advising self-pay or consumer-financed students strongly preferred. Skills • Ability to multi-task and prioritize. • Creative thinker with the ability to innovate and experiment with different messaging approaches. • Ability to translate complex product features into compelling and easy-to-understand terminology. • Outstanding communication skills and ability to influence others. • Exceptional closing skills while remaining welcoming, understanding, and empathetic. • Ability to think on your feet, try new approaches and bounce back when things don't go your way. • Self-starter and hunter mentality used to find prospects and build referral business. • Strong understanding of sales processes and techniques. What We're Counting On From You • Effectively manage and work a high volume of inbound web leads from initial interest up to Enrollment • Build and manage a robust pipeline of opportunities from the inbound web leads to consistently enroll students into ACI's programs on a monthly basis • Serve as the primary point of contact for prospective students, providing guidance about programs, tuition options, and admissions requirements. • Conduct admissions interviews and consultations with prospective self-pay students to assess goals, readiness, and program fit. • Clearly define requirements for success within ACI Tech Academy's fast-paced programs to maintain high on-time graduation rates and support student success. • Maintain accurate and up-to-date records of all student interactions and enrollment activity within the CRM platform. • Consistently represent ACI Tech Academy with high levels of integrity, in alignment with ACI's core values. • Participate in occasional evening or weekend events as required for prospective student engagement. At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting. Pay range$55,000-$70,000 USDWhy ACI Learning is Your Next Big Move Comprehensive medical, dental, and vision coverage-starting the 1st of the month after your hire date. Four weeks of paid parental or medical leave, so you can focus on what matters most. Flexible PTO policy, sick time, and eight paid holidays - because we believe in balance. 401(k) retirement plan with immediate vesting and up to 5% matching contributions - we invest in your future from day one. One free course each year after 90 days - advancing your skills is part of the job. Tuition assistance to support your continued education and professional growth.

Job Description About MyComputerCareer (MyCC): At MyComputerCareer, we're transforming lives through tech education! Our mission-driven team is dedicated to helping students achieve life-changing careers in IT. With a family-like culture rooted in Love, Customer First, Excellence, and Ethics, we're focused on making a lasting impact. Join us and be part of a dynamic, fast-paced environment where your contributions truly matter. Hours: Monday-Thursday Rotating 10am-7pm ET or 12 pm- 9:00 pm ET and Friday 9:30am-6:30pm ET Compensation: $50-70K (hourly, non exempt) Location: On site, Dallas Campus (Hybrid) Purpose of Position: As a Remote Admissions Advisor for MyComputerCareer, you will guide prospective students toward life-changing educational opportunities. Your role involves inspiring and motivating potential students to enroll in our programs, providing personalized consultations, and supporting them throughout the enrollment process. If you're passionate about helping others achieve their career goals, we want to meet you! Essential Duties & Responsibilities: Conduct virtual consultations with prospective students, presenting the value of MyComputerCareer through engaging discussions and presentations. Perform daily follow-up calls to help prospective students progress toward enrollment. Assist students in obtaining required enrollment documentation, such as transcripts and identification. Guide students through securing financial aid and private lender funding. Set expectations for success in the program and ensure onboarding completion, including interviews and attendance on the first day of labs. Participate in student recruitment and retention efforts, including “save the student” meetings. Maintain a high level of engagement with prospective students, with a minimum of 50 follow-up calls daily. Perform additional duties as assigned. Key Competencies: Professionalism, trustworthiness, and strong ethical standards. Exceptional oral and written communication skills. Results-driven and organized, with a passion for achieving goals. Sales-oriented with a customer-focused mindset. Education & Experience Requirements: High School Diploma or GED required; Associate's or Bachelor's degree preferred. Proven high-performing sales experience. Experience with Salesforce is a plus. Physical & Cognitive Demands: Communicate clearly and effectively with prospective students. Detect and address potential areas for improvement within the enrollment process. Maintain consistent cognitive focus to manage complex transactions. Occasionally perform minor physical tasks such as stooping or kneeling. Why Join Us? At MyComputerCareer, we offer a supportive environment where you can make a meaningful impact on the lives of our students. If you're looking for a fulfilling career where you can help others succeed while growing professionally, apply today! Equal Employment Opportunity Statement: MyComputerCareer is an Equal Opportunity Employer.

Strategic Enrollment Management Full-Time, Contingent II, Exempt, Pay Grade 1.2 University of Maryland Global Campus (UMGC) seeks an Admissions Advisor in the Department of Strategic Enrollment Management. The Admissions Advisor will use strong critical thinking skills to help a diverse population of adult learners overcome a myriad of obstacles to fulfill their educational objectives. A successful Admissions Advisor performs at a high level, has extraordinary customer service skills, is able to clearly articulate the value proposition of UMGC based on each prospective student's individual needs, effectively addresses and overcomes concerns, builds urgency for prospective students to complete the admissions process and embraces change. A successful candidate should be confident, enthusiastic and provide exceptional service to every student and team member during every interaction. KEY ACCOUNTABILITIES INCLUDE: Guide prospective students through their decision-making process by engaging in a consultative dialogue to explore and uncover student needs and concerns, presenting information in a professional, articulate, and confident manner, and effectively communicating the value proposition of the university to achieve desired conversion and meet/exceed enrollment growth targets Accurately document, maintain, and track all student interactions, information, and progression through the CRM system Drive new student recruitment and first term success through problem solving in a way that leaves the new student feeling as if they have a strong advocate for their success Meet speed to response goals and demonstrate high quality customer service throughout all student and staff interactions Maintain departmental Service Level Agreements in line with management expectation Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to effectively and accurately guide prospective students from inquiry through enrollment in their first term. RESPONSIBILITIES INCLUDE: Be highly visible and dynamic through a high volume of interactions with prospective students via phone, video conferencing, text, and email, adhering to the contact strategy Maintain and provide accurate information on admissions process, program requirements, first term student success/retention initiatives, policies, procedures and dates/deadlines Contribute to individual, team, and unit goals on a daily, weekly, monthly basis to ensure new student growth targets are met Develop referral leads from prospective students, UMGC alumni and /or personal networks Proactively engage with prospective students and help them overcome potential barriers within the student enrollment process Act as a liaison for prospective students by assisting with all processes to include registration, degree planning and act as a liaison between students and other University departments Provide comprehensive responses to student questions regarding transfer credit, transcripts, document tracking and other records being sent to the university Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to guide prospective students effectively and accurately Correspond clearly and effectively with all students and Admissions team members Be knowledgeable of UMGC services to include hybrid classes and testing services at military and civilian sites where relevant Maintain a mastery of content knowledge for all university, corporate alliance programs and community college agreements Participate and provide leadership in recruitment activities and new student success initiatives including attending virtual open house events, information sessions, webinars, classroom walk through presentations and other events as requested to offer guidance to new students Provide general information to students regarding all payment options, the full range of active duty and veteran educational benefits, process, and requirements via phone, text and email conversations Evening, weekend hours and possibly holidays may be required at times based on business need Perform other duties as assigned Admission Advisor-Partnership additional duties: Independently represent the University virtually and at locations throughout the state at recruitment events, transfer fairs, webinars and on community college campuses to generate inquiries. Conduct classroom presentations virtually and/or onsite to increase awareness of the Maryland Completion Scholarship, UMGC's online classroom, program articulations and transfer process Some evenings, weekends and extensive in-state travel is required. Candidates must have a good driving record along with reliable transportation and auto insurance. DUTY STATEMENTS: Employees that live within 50 miles of UMGC are required to work university commencement REQUIRED EDUCATION AND EXPERIENCE: An earned Associate's Degree At least 1 year serving in an Admissions, Advising, Coaching or Consultative Sales role Experience working in a goal-driven, measured performance and team environment is required Candidates must possess excellent customer service and time management skills, high learning agility, creative problem solving, interpersonal, oral and written communications, with strong attention to detail and accuracy Excellent interpersonal communication skills for both one-on-one interactions and group presentations with diverse populations of students Upbeat and outgoing personality with a desire to encourage students to succeed and ability to address and overcome student concerns Excellent computer and keyboarding skills (Microsoft Office, inclusive of Word, Excel, PowerPoint PREFERRED EDUCATION AND EXPERIENCE: An earned Bachelor's degree 2+ years previous experience in any of the following areas: online higher education admissions, advising, enrollment management, recruiting, educational or training-industry sales, consultative inside sales of a service offering 1+ years working in a call center or high-volume, customer service/ consultative sales environment REQUIREMENTS TO BE ELIGIBLE FOR REMOTE ROLE: Home worksite furniture and equipment shall be provided by the Candidate UMGC will provide necessary office supplies, a laptop, monitor and headset Network communication to non-public UMGC online information technology services and data shall be made only through the use of the UMGC Virtual Private Network (VPN) to ensure data is transmitted through encrypted channels and proper authentication All computing equipment that is used, whether purchased by UMGC or the individual, must be connected to broadband internet through an Ethernet connection All computing equipment that is used must be connected to broadband internet with upload and download speeds of at least 25MBPS. You must also hardwire your laptop to the router through an Ethernet connection All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. Benefits Package Highlights: Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked. Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan. Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD. Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA). Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds. Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated. SS Contingent II_2020.pdf (umgc.edu) Hiring Rate: $51,000.00

**Galveston, Texas, United States** Academic Administration UTMB Health Requisition # 2505505 **Minimum Qualifications:** · Bachelor's degree and three (3) years of related experience. **Preferred Qualifications:** Bachelor's degree and three years (3) of experience in academic advisement in a school of nursing or health professions. **:** To support the educational mission of the School of Nursing by acting as Academic Advisor for all undergraduate, masters, and doctor of nursing practice students. To assure that all students enrolled in School of Nursing programs have correct programs of study and that the programs of study are current and loaded into a database that allows for accurate projection of enrollment in all courses. **Department Marketing Statement** Seeing an eager candidate to provide support by acting as Academic Advisor for all students in the graduate programs, (masters, doctor of nursing practice, and doctor of philosophy). To assure that all students enrolled in School of Nursing programs have correct programs of study and that the programs of study are current and loaded into a database that allows for accurate projection of enrollment in all courses. **Job Duties:** + Maintains current knowledge of all SON programs and their programs of study to include required prerequisites and co-requisites. + Assures that each student's program of study is appropriate to their degree program. + Collaborates with Program Directors, or designee, and students to facilitate transfer credits. + Maintains an accurate list of courses approved for transfer. + Maintains each student's program of study on the SON Degree Plan database. + Provides faculty and staff requested reports from the SON Degree Plan database, especially regarding enrollment projections. + Collaborates with Enrollment Services and SON Admissions Office in degree audits and maintaining records in each student's file. + Collaborates with student's faculty advisor in the development and updating of the student's program of study/degree plan. + Works with the Academic Mission and Evaluation Committee to ensure that program evaluation data regarding programs of study are collected and readily available. + Works with SON faculty and staff to ensure that academic practices are effective and efficient and meet the needs of the students and the faculty. + Gathers and disseminates information from other offices within UTMB to assist faculty in advising students. + Collaborates with academic counselors regarding student appeal stipulations. + Conducts faculty and/or staff training as needed to ensure success of the advisement program. + Maintains accurate records related to advisement and updates student advisement folders each semester and as needed. + Participates in professional development offerings in areas related to the role. + Collaborates with administrators and faculty to provide accurate information regarding nursing programs across the school and the corresponding policies and procedures. + Meets regularly with members of Student Affairs to insure accuracy in Bulletin, General Information Catalog and Student Handbook as it pertains to the School of Nursing. + Maintains on-going bulletin updates and revisions. + Maintains high level of technical skills in current software, especially Microsoft Word, Excel, Access, and PowerPoint. + Collaborates with appropriate staff to maintain websites and other reported data. + Adheres to internal controls and reporting structure. + Performs related duties as required. **Knowledge/ Skills/Abilities:** + Delivering High-Quality Work + Accepting Responsibility + Serving Customers + Acting with Integrity + Thinking Critically + Communicating Effectively **WORKING ENVIRONMENT/EQUIPMENT** Standard office environment at UTMB's main campus. Must be able to lift 30 pounds, bend and squat. Must be available to work hours that are consistent with students' schedules. *Official Regulatory Statement for Healthcare jobs' Job Descriptions: May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing & non-ionizing radiation, hazardous medications and disoriented or combative patients or others. **Salary Range:** Commensurate with experience **Equal Employment Opportunity** UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities. Compensation

Sr Academic Affairs Coordinator, Academic Affairs, FT, 08:30A-5P-153662Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.Description The Senior Coordinator manages day-to-day operations of Academic Affairs for all BHSF academic programs including the credentialing and clearance of students, residents and observers. In partnership with department leadership, the Senior Coordinator manages strategic events and programs to support the organization‘s goal to attract, educate and retain exceptional talent. The Senior Coordinator will also manage the contract administration for academic affiliation and teaching services agreements and will provide mentorship to junior coordinators. Estimated salary range for this position is $53531.16 - $69590.51 / year depending on experience.Qualifications Degrees: Bachelors. Additional Qualifications: Minimum 4 years‘ experience in university or academic medical center setting. Able to maintain high level of confidentiality and be diplomatic. Excellent customer service skills. Prior experience with student/resident rotation management, credentialing or medical staff services required. Knowledge of LCME/ACGME accreditation requirements and medical terminology. Effective written and verbal communication skills required. Minimum Required Experience: 4 YearsJob CorporatePrimary Location RemoteOrganization CorporateSchedule Full-time Job Posting Oct 2, 2025, 4:00:00 AMUnposting Date OngoingEOE, including disability/vets

Full-time Description Work from Home (WFH) - Remote work must be performed while residing in California or New Mexico Reports to: Admissions Manager Status: Non-Exempt Employment Type: Full-time Summary Are you passionate about positively changing the lives of others? California Institute of Applied Technology (CIAT) is growing and seeking student-success focused admissions professionals with a passion for serving others. If this is you, please contact us! CIAT prepares students for professional success by offering practical training in today's most competitive technology fields to make sure students are career ready. With a large selection of courses, flexible schedules, and an online campus, we aim to empower the working student. We are laser-focused on student success, whether just starting out, making a career change, or transitioning into civilian life, CIAT prepares students for success! Responsibilities Complies with all Federal, State, accreditation and institutional policies and procedures Interacts with a high volume of prospective students via phone, email, chat, trade shows, user groups, and/or other communication channels in order to secure enrollment into a CIAT degree or other educational programs Creates prospective student interest using institution approved resources and technology Discovers the education and career objectives of prospective students and advises on all aspects of the enrollment process, including admissions requirements, program requirements, finance options, and applicability of previous college credits earned Discovers the education and career objectives of prospective students and provides timely and accurate advising on all aspects of the enrollment process, including admissions requirements, program requirements, financial options, applicability of previous college credit, and CIAT resources to achieve education and career goals Uses professional knowledge and perspective to build rapport, overcome obstacles, and guide prospective students through the decision-making process Sets clear expectations with prospective students regarding program requirements, while helping them identify options to develop a personalized plan for success Proactively follows-up with prospective students from first contact through the completion of the first term and assists in overcoming obstacles in the process Develops and implements a plan for generating referrals and personally developed inquiries from all current and prospective students and personal and professional networks and establishes and maintains a network of employers Documents all interactions with prospective, active, and inactive students within institutional information systems and utilizes internal systems with proficiency and accuracy in creating, maintaining, and updating student records Effectively communicates with other CIAT departments in a timely manner and shares student information and documentation in order to offer a high level of service and meet state and federal, accrediting and other requirements Meet or exceed resource management and enrollment goals established and provide accurate forecasting of performance outcomes Manage a student portfolio by nurturing active students, promoting new programs, and meeting or exceeding retention goals Works with a sense of urgency, while engaging and listening to others and exhibits a high degree of flexibility in adapting to a rapidly changing environment Requirements Preferred Qualifications: Bachelor's degree or combination of education and professional sales or Admissions experience Minimum 2 years of previous experiences working in a higher education setting 2 years prior experience in higher education setting in admissions or student services or other employment in an advising, career planning/coaching, finance, or related role Strong knowledge of IT industry and IT fields of study Required Qualifications: High School Diploma or GED and general knowledge of the higher education industry Minimum of 2 years of professional work experience in Admissions and/or sales Excellent organizational and communication skills and ability to inspire and motivate Possess a sincere interest in helping others achieve life goals Goal oriented, assertive, results driven, high energy, and highly ethical Ability to demonstrate partnership, consultative skills Problem solve rapidly and effectively and work independently with minimal supervision Handle confidential and sensitive information following confidentiality guidelines Ability to work in a fast-paced environment and be a team player with a positive attitude Proficient user of Microsoft Office products (e.g. Outlook, Word, PowerPoint and Excel) Computer literate with a proven ability to learn and effectively use CRM, SIS, LMS software Values Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company. We are passionate about education and student success We value integrity and excellence in our employees and students We treat ourselves and our students with dignity and respect We believe in and encourage innovation at our school to better help our students succeed We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student's success We are accountable for our actions, and if errors occur, we focus on preventing future errors and moving forward We have a growth mindset, always looking for ways to improve, with a sincere belief that every student can do better and achieve their goals We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday. Occasional weekend and evening hours may be required. Supervisory Responsibility This position has no supervisory responsibilities. Physical Demands These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions. While performing the duties of this job, the employee is regularly required to talk or hear Sedentary work. Essential functions of this role require sitting for extended periods of time Ability to type, use a computer to search for information and input information while speaking on the phone is required The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role The employee will be required to compute simple to simple mathematical calculations as a normal part of this role Work Environment While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment. Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to. The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodations and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws. This remote work policy is designed to comply with all relevant local, state, and federal laws. AAP/EEO Statement California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology's employees to perform their job duties may result in discipline up to and including discharge. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. #ZR Salary Description $27-$31 hourly/DOE

Minimum Qualifications: * Bachelor's degree and three (3) years of related experience. Preferred Qualifications: Bachelor's degree and three years (3) of experience in academic advisement in a school of nursing or health professions. : To support the educational mission of the School of Nursing by acting as Academic Advisor for all undergraduate, masters, and doctor of nursing practice students. To assure that all students enrolled in School of Nursing programs have correct programs of study and that the programs of study are current and loaded into a database that allows for accurate projection of enrollment in all courses. Department Marketing Statement Seeing an eager candidate to provide support by acting as Academic Advisor for all students in the graduate programs, (masters, doctor of nursing practice, and doctor of philosophy). To assure that all students enrolled in School of Nursing programs have correct programs of study and that the programs of study are current and loaded into a database that allows for accurate projection of enrollment in all courses. Job Duties: * Maintains current knowledge of all SON programs and their programs of study to include required prerequisites and co-requisites. * Assures that each student's program of study is appropriate to their degree program. * Collaborates with Program Directors, or designee, and students to facilitate transfer credits. * Maintains an accurate list of courses approved for transfer. * Maintains each student's program of study on the SON Degree Plan database. * Provides faculty and staff requested reports from the SON Degree Plan database, especially regarding enrollment projections. * Collaborates with Enrollment Services and SON Admissions Office in degree audits and maintaining records in each student's file. * Collaborates with student's faculty advisor in the development and updating of the student's program of study/degree plan. * Works with the Academic Mission and Evaluation Committee to ensure that program evaluation data regarding programs of study are collected and readily available. * Works with SON faculty and staff to ensure that academic practices are effective and efficient and meet the needs of the students and the faculty. * Gathers and disseminates information from other offices within UTMB to assist faculty in advising students. * Collaborates with academic counselors regarding student appeal stipulations. * Conducts faculty and/or staff training as needed to ensure success of the advisement program. * Maintains accurate records related to advisement and updates student advisement folders each semester and as needed. * Participates in professional development offerings in areas related to the role. * Collaborates with administrators and faculty to provide accurate information regarding nursing programs across the school and the corresponding policies and procedures. * Meets regularly with members of Student Affairs to insure accuracy in Bulletin, General Information Catalog and Student Handbook as it pertains to the School of Nursing. * Maintains on-going bulletin updates and revisions. * Maintains high level of technical skills in current software, especially Microsoft Word, Excel, Access, and PowerPoint. * Collaborates with appropriate staff to maintain websites and other reported data. * Adheres to internal controls and reporting structure. * Performs related duties as required. Knowledge/ Skills/Abilities: * Delivering High-Quality Work * Accepting Responsibility * Serving Customers * Acting with Integrity * Thinking Critically * Communicating Effectively WORKING ENVIRONMENT/EQUIPMENT Standard office environment at UTMB's main campus. Must be able to lift 30 pounds, bend and squat. Must be available to work hours that are consistent with students' schedules. *Official Regulatory Statement for Healthcare jobs' Job Descriptions: May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing & non-ionizing radiation, hazardous medications and disoriented or combative patients or others. Salary Range: Commensurate with experience Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities. Compensation

Posting Information Posting Number 2026172 Posting/Functional Title Academic Advisor I - McCoy College of Business University Pay Plan Title Academic Advisor I Location San Marcos Department AA-Business Recruitment Type Open Recruiting Job Type Full-Time Funding Source Permanent Monthly Salary $3,657.34 Job Category Exempt Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position. * Bachelor's degree. * Demonstrated knowledge of common office software applications, e.g., Microsoft Office Suite. (Must indicate specific software applications in which you have experience on the application, resume or cover letter) * Demonstrated interpersonal skills in various work situations and working as a team member. * Evidence of public speaking experience; must have strong presentation and verbal communication skills. * Evidence of experience working with difficult situations, time pressures, and multitude of interruptions. * Demonstrated ability to interpret, apply, and explain complex policies and procedures clearly and precisely. * Evidence of attention to detail, as demonstrated in a grammatically correct, articulate, and concise cover letter addressed to the McCoy College Advising Search Committee. Preferred Qualifications * Demonstrated experience working with students as an advisor, counselor, or student services professional in a higher education setting. * Demonstrated experience using Banner, DegreeWorks, and Navigate in a professional capacity. * Demonstrated knowledge of Texas State policies and procedures. * Demonstrated knowledge of McCoy College of Business degree programs. Job Description The Academic Advisor I, under supervision of a director, is responsible for providing quality academic advising to new, continuing, and returning undergraduate students at Texas State University in the McCoy College of Business. The Academic Advisor I also provides appropriate advising guidance and referrals for prospective and visiting students. Job Duties * Provide accurate and consistent information about major, degree requirements, and progress toward graduation * Clearly explain complex information related to institutional policies and procedures * Coordinate, plan, and prepare for advising sessions * Engage with undergraduate students in-person, virtually, and over the phone * Help undergraduate students define and develop realistic educational and career goals * Maintain confidential student records through accurate and thorough documentation * Review graduation applications and certify students' eligibility for graduation * Maintain collaborative relationships with academic units and university partners * Acknowledge and research student concerns, collaborate with appropriate stakeholders, and advocate for solutions with a commitment to fairness and integrity * Refer undergraduate students to appropriate resources for assistance * Participate in university efforts toward recruitment and retention such as Bobcat Day and New Student Orientation * Provide recommendations for continuous improvement of advising services and integrate practices aimed at improving the student experience * Commit to ongoing professional development and attainment of knowledge regarding industry advancements and best practices in academic advising * Complete work at the request of other campus offices to support processes related to accreditation and/or student degree progress (Satisfactory Academic Progress plans, Courses Counting Toward Degree, Athletic Academic Progress forms, Transfer Course Agreements, etc.) * Provide clerical assistance as needed * Other duties as assigned Additional Information to Applicants * A complete application packet includes: a completed electronic application; a grammatically correct, well-written cover letter which expresses the applicant's knowledge and skills as they relate to the job duties and qualifications as described; a current resume and a list of professional references. Incomplete applications will not be considered. Cover letters must be addressed to the McCoy College Advising Search Committee. * This job is an in-person position on the San Marcos campus. After completing training and receiving approval from the Advising Center Director, the position can participate in a remote work schedule outlined by the Advising Center Director. Job Open Date 12/02/2025 Job Close Date (posting closes at midnight) 12/08/2025 Open Until Filled No Normal Work Days Monday, Tuesday, Wednesday, Thursday, Friday Normal Work Hours Start 8:00AM Normal Work Hours End 5:00PM Posting Notices Legal and Required Notices Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions. Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications. Applicants must be authorized to work for any employer in the United States. The University will not sponsor or assume sponsorship of any candidate requiring a petition for a H1B employment visa. Why Choose Texas State University? Join the Texas State Bobcat team and experience a career that offers more than just a job-it's a path to a brighter future. As a Texas State employee, you'll enjoy: Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day. Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance. Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being. Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs. Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks. Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family. Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions. At Texas State University, you're not just an employee-you're a valued member of a thriving and beautiful campus community. Start your journey with us today. ************************************* Quick Link ******************************************

Compensation: Base salary: 4000 MYR + 1200 MYR performance bonus per month - Night shift (Malaysia time) Job Responsibilities: Serve as the first point of contact for users, answering inquiries, providing course information, and resolving issues. Proactively reach out to potential customers, offer detailed course consultations, and help them make informed educational choices. Maintain strong relationships with existing customers by providing efficient and high-quality service, responding promptly and professionally to inquiries and requests. Keep accurate and detailed customer records, including all interactions, transactions, feedback, and complaints. Collaborate with the team to collect customer feedback and help optimize our products and services. Stay up-to-date on company course content, pricing, and policies to ensure the accuracy of information provided to customers. Participate regularly in training webinars to learn the latest educational information and product knowledge, enhancing professional skills. Job Requirements: Bachelor's degree or above from a full-time university; fluent in Chinese, CET-4 or above, with basic English reading and communication skills. Experience in customer service or similar roles preferred; candidates with an education industry background are highly valued. Excellent communication, interpersonal, and customer service skills. Strong ability to work independently, manage time efficiently, and complete tasks on schedule. Proficiency in CRM systems and other related office software. Positive work attitude, patience, and strong customer-oriented mindset. Strong problem-solving ability, able to handle customer issues professionally and positively. Work Schedule: Remote work: 40 hours per week, 5 days a week. Fixed shift will be confirmed before onboarding. Night shift: Malaysia Time 1:00 AM - 10:00 AM or 11:30 PM - 8:30 AM Company Introduction: Think Academy US, a subsidiary of TAL Education Group - a global leader in education - is an international educational institution specializing in mathematics. Headquartered in the United States, we are committed to providing high-quality math courses for students aged 3-18 worldwide, helping them build a solid foundation in mathematics while developing critical thinking and problem-solving skills. As our business continues to expand and diversify, we are seeking a talented, dedicated, and responsible Remote Student Advisor (Customer Service). This part-time remote role focuses on providing course consultations to prospective students, proactively engaging potential customers, and delivering high-quality support to existing clients. The Student Advisor plays a vital role in maintaining our educational excellence and supporting our global learner community.

Role: Academic Coordinator-Summer 2026 Location: Pasadena, California Compensation range for this role is $23-$25 / Hour, based on experience. This role is eligible for overtime for any hours over 40-hours per week with manager approval. *All applicants must be age 21 or older Who we are: EF is the world's leading educational travel provider with over 55 years of experience. With our International Summer Schools, we offer young learners the opportunity to spend 2 - 4 weeks in North America, improving their English language skills in a robust program while participating in a full-activity program of sports, discos, parties, excursions, and lots more! Who You Are Are you passionate about travel and languages Do you believe that students studying abroad have the opportunity of a lifetime Are you dynamic, outgoing, and energetic If so, this role could be the one for you. About the role In this role, you will assist the Academic Manager on all academic aspects of the campus, support the teaching staff, and ensure a high level of customer service and student satisfaction. Your key tasks will consist of, but not be limited to: Setting up the school and physically ensuring all classrooms meet EF specifications and are maintained throughout the season Coordinating timetables for all academic groups, completing intake schedules, and setting up classes using EF's production system. Playing a ‘hands-on' role in allocating students into classes on the first days in school. Acting as an emergency substitute if teachers call out sick, and covering classes as the need arises. Monitoring academic stock, including exam papers, certificates, teaching supplies, and equipment. Participating in initial teacher briefing, daily and weekly meetings Planning and implementation of graduations together with activities team Supporting the training and management of the academic team, including special programs. Collating/reviewing academic paperwork, and inputting data into EF's production system. Assisting the Academic Manager with welfare and discipline within the classroom. Responding to problems and emergency situations should they arise. Requirements University degree or equivalent. TEFL certificate or equivalent, preferred Minimum six months of teaching experience or one summer teaching for EF Have the right to live and work in the country of employment Complete fluency in English Attend an in-person training session before your contract commences Applicants must be age 21 or older Preferred Qualifications: Administrative experience Enthusiastic, organized, and a natural leader Capable of using your own initiative University degree in TESOL or similar field. What will you take away? After a summer of working as an Academic Coordinator, you will leave having created truly amazing memories for your students and worked with a team of international staff. You will expand your problem-solving skills by utilizing resources provided by EF and collaborating with staff from around the world. Why you'll love working here: Perks, Benefits, and more! This is the most fun, high caliber place you'll ever work. Ask any employee why they love EF (whether they've been here 10 minutes or 10 years) and they'll probably tell you the same thing: it's the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support. About EF Language Abroad: At EF Language Abroad, we believe that the world is better when people try to understand one another. Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We're dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe. We offer immersive short-term and long-term language courses and programs across different languages in the countries where they're spoken. Through blending classroom-based lessons with interactive exercises and real-world practice, our courses bring you to the heart of the language. Together, our global staff help students from around the world develop the language skills they need to achieve their dreams. EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and and/or reference checks, as applicable. About EF Education First Some companies are in the Business of Technology. Others are in the Business of Finance….Sports…Or Soft Drinks. At EF, we're in a different kind of Business. One that's a little less tangible, and a lot more important. Because our Business, what we make, makes everything else possible. We're in the Business of Understanding. Between people. Between cultures. For over half a century we've been the leader in international educational programs and experiences designed to foster such understanding. Through Language, Cultural Exchange, Academic Studies, and Educational Travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

Posting Number S06739P Position Title Academic Advisor I Functional Title Academic Advisor I Department ECS Student Services Salary Range $45,000 - Depending on Qualifications Pay Basis Monthly Position Status Regular full-time Location Richardson Position End Date (if temporary) Posting Open Date 11/18/2025 Posting Close Date 12/31/2025 Open Until Filled No Desired Start Date 01/05/2026 Job Summary Academic advisors provide academic advising services to students and advising-based perspectives to university colleagues and public stakeholders, such as students, family-members, and prospective students. By integrating excellent interpersonal and communication skills with basic knowledge of curricula, policies (departmental, School, and University), resources, and student development, Advisors helps students identify options, set academic and developmental goals, and make progress toward those goals. The advisor assists in the development of advising programs and initiatives that facilitate student engagement, success, and retention, provides advising data, and collaborates with academic and other University operational units on matters that impact student recruitment, success, and retention. Minimum Education and Experience Bachelor's degree in related field. Preferred Education and Experience * Professional student-focused experience in a higher education setting (e.g. academic advising, career advising, student affairs, etc.). * Experience in and/or knowledge pertaining to university operations, policies, and procedures in areas such as registration, class scheduling, degree and graduation requirements. * Knowledge of mechanisms of student retention, student development theories, career development strategies, and recruitment strategies. * Experience working with a population, with sensitivity to cultural and ethnic differences, including students, faculty, staff, parents, alumni, and prospective students and their families. Other Qualifications To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. Essential Duties and Responsibilities * Advise students regarding departmental, School, and University policies and procedures; programs of study; and the development of appropriate academic plans. * Proactively manage an assigned caseload of students, document all pertinent student information, and maintain student files and records. * Conduct student meetings in-person and virtually on a regular basis. * Use advising platform and case management strategies to establish targeted student populations for more intensive advising and meet those students a minimum of the required individual advising sessions per semester. * Monitor the academic progress of students and determine satisfactory progress toward an undergraduate degree and meet with all students on assigned caseload for 45 and 75 credit checkpoints. * Assist students in identifying their interests, abilities, and academic goals and in making decisions regarding their academic career. * Introduce students to opportunities that will enrich their academic experience, facilitate their academic and personal development, and support their educational success. * Teach students how to manage the School experience, navigate the University, make informed decisions, and assume responsibility for their academic success. * Identify current and potential needs or problem areas (e.g. study skills, tutoring, counseling) and refer students to appropriate campus resources for assistance. * Assist students in completing graduation applications. * Participate in student success activities for the School and University, including but not limited to new student orientation, new student welcome, change of major information sessions, course request group advising, plan of study workshops, etc. * Communicate in a professional manner with department faculty, university administrators, researchers, staff, students, and campus visitors. * Support class scheduling, enrollment, and systems related to class registration. * Participate in and provide feedback on training and professional development activities. * Develop and apply knowledge and skill of assigned specialty advising population. * Participate in recruitment activities, programs, and initiatives. * Provide advising information to prospective students and/or parents. * Assist with student on-boarding activities including pre and post orientation contact. * Participation in the activities of the National Academic Advising Association (NACADA). * Other duties as assigned. Physical Demands and Working Conditions Physical Activities Working Conditions Additional Information Remote Notice - After the probationary period, this role may be eligible for a hybrid (partly remote/partly in office) work schedule, subject to business need and manager approval. May be required to use personal computer and other standard office equipment. Must be located within the DFW Area and have the ability to be on campus with 24 hours of notice. A UT Dallas Remote Work Agreement will be required within 14 days after approval. What We Can Offer UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes: * Competitive Salary * Tuition Benefits * Internal Training * BCBS PPO Medical insurance - 100% paid for full-time employees * PPO and DHMO Dental Insurance Plan - PPO plans include ortho benefits * Vision Insurance * Long and short-term disability * TRS Retirement Plan - defined benefit plan offering lifetime annuity upon retirement * Voluntary Retirement Plan Options - additional savings opportunities with Tax-Sheltered Annuity Plans and Deferred Compensation Plans * Dental/Vision/AD&D * Paid time off * Paid Holidays * Paid Winter Break * Fertility Benefits * Remote Work Options - approved by department All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program. Visit ******************************************* for more information. If you are looking for a rewarding career opportunity with great benefits? Look no further! Join our team! Special Instructions Summary Important Message 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** We are seeking a dedicated and motivated Student Success Coach to join our team. As a Student Success Coach, you will play a crucial role in supporting our students' success and outcomes. You will be responsible for guiding students through their individual Student Journey, by supporting the Welcome &Onboarding experience, delivering orientation presentations & materials, supporting completion and post-completion activities, improving outcomes through risk identification and interventions, and serving as a success coach to our students. Additionally contribute to operational scale by finding opportunities to reduce problems and inefficiencies faced by students. We encourage you to apply if you are excited about the opportunity to… * Empower students & help them reach their goals: Assist students in making progress through their student journey and achieving their goals. * Champion students' journeys from enrollment to completion: Run initiatives working with an active cohort of students throughout their program experience. Closely supervise student progress and intervene to prevent disengagement and dropouts. Serve as the primary point of contact to proactively address their needs and challenges. * Safeguard students' success through risk management: Identify and mitigate potential risks to students' academic and post completion success, providing timely referrals for those at risk. * Elevate the student experience through collaboration & coordination: Collaborate with other internal teams to ensure seamless process integration and frequent communication. What you'll do here: Build & Maintain Relationships: 25% * Leverage all forms of communication to connect with your cohort including scheduled meetings, webinars, e-mail/Cases, phone calls, text messages, etc. * Act as the liaison between partner, student, facilitator, and customer support * Develop a personal, professional relationship with students by being available during weekdays for scheduled meetings to remove barriers to course engagement & completion. Cohort Management: 25% * Maintain an up-to-date record of each interaction, obstacles, and program progress * Drive and report accurate login, progress, and completion data of cohort to direct manager and other internal collaborators * Continually assess the potential that student will complete program based on their progress, logins, and personal well-being; prioritize students at the greatest risk of stopping or dropping out * Use data to advise and handle their cohorts' priorities * Sending routine emails/text messages to all students with success tips, words of inspiration, opportunities and other relevant messages Coaching: 30% * Advising students on academic risks including building communication with their facilitators, study/ login habits, time management, etc. * Create individualized progress and completion plans with at-risk students reflecting on strengths and weaknesses and setting appropriate goals to push student's growth * Help students take full advantage of their post-completion experience; meeting each student where they are and then pushing them to work towards next steps in their personal progress * Help to connect students to resources including certification opportunities, clinical experience, job readiness courses, mental health support, etc. Student Success Program Enhancement 20% * Identify struggles and share insight to support improvement of the overall student experience. * Support the development of a Learning Success System framework based on industry standard methodologies, with a focus on risk identification and personalized interventions. * Support the creation of an Early Warning System employing interventions to support students based on risk indicators. * Support the redesign of the Student Welcome experience to enhance onboarding, orientation, and student engagement. * Develop orientation materials and track student attendance and satisfaction through varying initiatives. * Support the implementation of post-completion checklists and addressing student struggles. * Employ selected strategies to support and identify at-risk students. Qualifications: * Effective communication and social skills. * Strong problem-solving abilities and attention to detail. * Ability to prioritize tasks and work efficiently in a fast-paced environment. * Shown relationship-building abilities * Organizational proficiency in maintaining accurate records and reporting cohort data. * Data-driven approach to assess progress and prioritize support for at-risk individuals. * Coaching expertise on academic issues, time management, and communication. * Resource connection skills for guiding students to relevant opportunities and support. * Experience in enhancing student programs, including onboarding and orientation. * Knowledge of learning success systems, early warning systems, and scalable strategies. * Ability to streamline processes, improve student experience, and support success Education/Experience: * 1-2 years' experience in a student or customer facing role * Demonstrated success in forming relationships, communication with diverse partners, and providing support to customers. * Measurable results driving engagement, leading to positive outcomes. * Equivalent experience and/or a Bachelor's degree in Education, Psychology, Social Work, or related field preferred. Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power! Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at *****************. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $21.00 - $34.00 USD

Job Summary/Basic Function: Provide academic advising, supporting students in navigating degree programs, understanding policies, and meeting graduation requirements. The majority of the work is done on-site with limited work-from-home opportunities. The goal of the Advising and Academic Support Center is to help Boise State students become more effective and aware college students by providing quality academic advising and support services. We value a collaborative, student-centered approach that strives to empower all students to advocate for their own learning. AASC general advising and academic support services are available to all students regardless of major status. AASC strives to achieve our goals for all Boise State students. Level Scope: Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees. Essential Functions: 80% of time the Academic Development and Recovery Academic Advisor will: * Utilize university systems to engage with students, document all advising interactions, and maintain accurate, up-to-date advising notes. * Conduct required advising and registration sessions for new and transfer students during orientation and enrollment periods. * Guide students in selecting courses aligned with program requirements and academic goals to ensure timely progress toward graduation. * Assist students in navigating academic challenges by referring them to appropriate resources and helping them understand university policies and procedures. * Participate in university- and college-level advising and student support events, including recruitment and outreach activities such as Bronco Day and Discover Boise State. * Provide individualized, student-centered advising that promotes autonomy, academic engagement, and well-informed decision-making. * Offer holistic support to students that fosters their academic success, personal wellbeing, and sense of community. * Monitor student academic progress and adjust degree plans as needed to reflect changing goals or circumstances. * Build and maintain positive advising relationships, creating a welcoming and supportive environment that encourages student connection and trust. 15% of time the Academic Development and Recovery Academic Advisor will: * Serve as a key member of the Academic Development and Recovery advising team dedicated to supporting probation status students. This role focuses on helping undergraduate students who are struggling academically, offering strategies to improve academic skills, and promoting confidence in students' ability to succeed at Boise State. * Provide academic advising and/or academic coaching to academically at-risk students with emphasis on assisting students through the probation, dismissal, and reinstatement processes. * Contribute to ACAD and probation workshop curriculum development, and provide classroom or online instruction as needed * Participate in university-wide early intervention outreach to students. * Conduct training, presentations, and consultations for campus partners and stakeholders. * Participate in committees, workgroups, projects, and other activities that support the mission of AASC and the University. * Participate in ongoing programmatic assessments. 5% of time the Academic Development and Recovery Academic Advisor will perform other duties as assigned. Knowledge, Skills, Abilities: * Knowledge of academic advising best practices, student development theory, and university policies and procedures. * Skill in using student information systems and advising platforms to document interactions and track progress. * Ability to communicate effectively with student populations from various backgrounds, both individually and in groups. * Ability to assess student needs and provide appropriate referrals to academic and support services. * Strong interpersonal skills to build rapport and foster student engagement and trust. * Analytical and problem-solving skills to support students in course planning, decision-making, and overcoming academic challenges. * Commitment to creating an advising environment that is responsive to the unique needs of each student. * Ability to work independently and as a member of a larger team within the advising office. Minimum Qualifications: Bachelor's Degree and 2 years of professional experience or equivalent relevant experience. Preferred Qualifications: * A Master's degree in Counseling, Student Services/Student Affairs, Higher Education Leadership, or related field * Three (3) to five (5) years of same or similar experience * Experience with student-facing support or teaching in a college/university setting * High-level written and verbal communication skills, including presentation experience * Demonstrated ability to effectively collaborate with university staff, faculty and administrators Salary and Benefits: $50,065.60 annually. Boise State University provides a best-in-class benefits package, including (but not limited to): * 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days) * Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service * 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees) * 11.96% University contribution to your PERSI retirement fund (Classified employees) * Excellent medical, dental and other health-related insurance coverages * Tuition fee waiver benefits for employees, spouses and their dependents * See our full benefits page for more information! Required Application Materials: Cover Letter, Resume, and at least three professional references, one of which must be your current or most recent supervisor About Us: Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We're a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond. Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We're building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed. Learn more about Boise State and living in Idaho's Treasure Valley at ********************************* Advertised: November 12, 2025 Mountain Standard Time Applications close: January 4, 2026 11:55 PM Mountain Standard Time

Job Title: Student Service Coordinator Reports To: Campus President FLSA: Exempt DEFINITION: Under the direct supervision of the Campus President, the Incumbent is responsible for managing the department, tracking performance metrics, advising and assisting students and faculty. The Student Services Coordinator (SSC) position is one of student advocacy. The SSC will become the empathetic sounding board for the student. Will lead the department and works closely with the Faculty, Registrar, other Student Services staff (varies by campus), and other department managers. The Student Services Department's primary goal is to provide resources for outreach programs and educational resources which will assist the students in achieving their educational and personal goals. DUTIES & RESPONSIBILITIES Manage staff consisting of Student Success Leaders and complete performance evaluations and initiate any disciplinary actions required. (Varies by Campus) Ensure adherence to department policies and procedures as well as policies and procedures for students from the Student Handbook. Develop active success plans for individual students and monitor outcomes. Work closely with Program Directors and Campus President on Proactive Retention Strategies ensuring persistence of completion rates that exceed the accrediting benchmark. Facilitate retention strategies for current students as well as fresh start and re-enter students. Establish and provide community resources for student support to help eliminate barriers to completion. Work closely with the Campus President, Department Managers and Faculty to provide strong student advocacy and support. Document all student outcomes and activities in the Transcripts database. Head the ARC committee including responsibility for; Changes of Status, Living Expense Loans, and the re-entry process. Head the Graduation Committee. Participate in communication meetings. Attend regularly scheduled academic, start, placement, and management meetings. Participate in student orientations, graduations, advisory board and quarterly curriculum development meetings, and other school events as required or requested by the College. Other responsibilities as assigned by the Campus President. This job description is not intended to be an exhaustive treatment of the duties and responsibilities of the Director of Student Services. QUALIFICATIONS Qualifications: A Bachelor's degree is preferred, but we will consider candidates with commensurate experience and education, with a minimum of two years of management experience. Prior experience in student support services or counseling is preferred. Expectations: SSC must be available to staff and students via email, phone, Microsoft Teams and/or Zoom. The SSC may work remotely as approved by the Campus President and/or during inclement weather and campus closures. TERMS OF AGREEMENT Establish an on-campus and a virtual support schedule, as approved by the Campus President. Provide own internet service. Assist in meeting campus retention rate. Attend quarterly all-staff meetings to stay connected. Maintain exclusivity to the Institute of Technology. Commit to continuous improvement as an educator by attending trainings and professional development opportunities as desired or as assigned. Attend one graduation ceremony a year. Participate in school-sponsored activities. KNOWLEDGE, SKILLS, AND ABILITIES Ability to work well with a wide range of personalities, both virtually and in person Ability to work flexible hours that allow for and promote adequate student engagement (ideally to include day and evening hours) Ability to conduct classes in a remote classroom environment with minimal distractions Maintains a high-performance environment characterized by strong team orientation Communicates regularly with other staff toward defined goals and/or required results Self-motivated to improve the quantity and quality of work performed, displaying a high level of effort and commitment Operates effectively within the organizational structure, always demonstrating trustworthiness and responsible behavior Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility; displays a "can do" approach to work. Shows persistence and seeks alternatives when obstacles arise; seeks alternative solutions; does things before being asked or forced to by events Works within the system in a resourceful manner to accomplish reasonable work goals; shows flexibility in response to process change and adapts to and accommodates new methods and procedures. Accepts direction and feedback from supervisor and follows through appropriately Works when scheduled; begins and ends work as expected; calls in according to policy when arriving late for work or when absent; observes provisions of Fair Labor Standards Act; observes policies on break and lunch periods; uses work time appropriately WORKING CONDITIONS & APPLIED SKILLS Hear and understand human speech in a relatively quiet environment, such as hearing someone speak in quiet office or library setting. Hear and understand human speech in relatively noisy environments, such as when someone speaks to you while loud equipment is present. Listen to and understand information and ideas presented through spoken words and sentences. Focus on a single source of sound in the presence of other distracting sounds. Quickly make sense of, combine, and organize information into meaningful patterns. Concentrate on a task over a period of time without being distracted. Shift back and forth between two or more activities or sources of information; multi-task to work on different projects simultaneously. Remember information such as words, numbers, pictures, and procedures. Clearly communicate information and ideas through spoken words so others will understand. Identify and understand the speech of another person. Recognize when something is wrong or is likely to go wrong. Combine pieces of information to form general rules or conclusions such as finding a relationship among seemingly unrelated events. Communicate information and ideas in writing so others will understand. Work under pressure of constant deadlines with frequent interruptions. Work effectively in a demanding environment. Work collaboratively in a team environment. Work with sensitive and confidential information. Noise exposure under 65 decibels, roughly that of a normal conversation or a ringing telephone. Schedule changes may occur based on business needs. May be required to travel to locations other than assigned site. Institute of Technology provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. I understand the scope of the responsibilities and expectations of the position for which I have been hired. ____________________________________ Employee Name - Printed Date ____________________________________ Employee Signature

Campus is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. The problem is clear: college costs have skyrocketed, but outcomes haven't. Traditional college hasn't kept up with the aspirations of today's students-and they can't afford to wait. At Campus, we've built a two-year, accredited college where students learn from top professors at universities like Princeton, Stanford, and Howard, in live, online classes. Our students graduate with in-demand business and AI skills-ready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Company's Most Innovative Companies of 2024. We're backed by an exceptional investor team that believes deeply in our vision for the future of education, including General Catalyst, Founders Fund, Bloomberg Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O'Neal, and others. The world has changed. Higher ed needs to catch up, and we're leading the way - come join us! About the Team At Campus, our Student Success team is here to help students navigate college - and life - with confidence. From Day 1 through graduation, we're a student's go-to partner for encouragement, accountability, and steady support. Our Success Coaches build lasting relationships with students, help them work through academic and personal challenges, and make sure no one feels like they're doing this alone. We believe every conversation is an opportunity to move a student closer to their goals - and that the best coaches combine warmth, clarity, and relentless follow-through. About the Role As a Success Coach, you'll manage a caseload of students throughout their journey at Campus. You'll guide them through course planning, accountability, time management, and tough conversations, helping them connect their day-to-day work to their long-term goals. You'll be responsible for proactive outreach, relationship building, and backend documentation, balancing care and clarity while navigating a high-paced, emotionally complex role. This is not a reactive advising job. You'll need to reach out persistently, pivot in real time, and coach students through moments of self-doubt, struggle, and celebration. You're excited about this opportunity because you will… Build long-term relationships with students through coaching sessions, check-ins, and ongoing outreach Conduct proactive outreach via phone, text, and chat to keep students engaged and accountable Coach students through personal, academic, and motivational challenges, demonstrating empathy while helping students stay accountable for their own progress Help students break down big goals into actionable next steps Track progress using various dashboards Complete forms (e.g., deferrals, withdrawals) and document notes clearly and consistently Balance a caseload of 50-75 students, triaging by risk and term Collaborate with Admissions and Onboarding teams to clarify handoffs and student context Adjust quickly to changing tools, processes, or term-based priorities We're Excited About You Because You… Are a strong empathic communicator who creates safe, goal-oriented relationships with students through consistent outreach and regular 1:1 video and phone check-ins Support academic progress by helping students manage time, stay on track with coursework, and work through academic or personal obstacles with empathy, clarity, and actionable next steps Help students problem-solve when they feel stuck and create scaffolding plans, while being firm with expectations and accountability Are resilient and persistent with follow-up and outreach to students, especially when they're non-responsive. Can manage a caseload of up to 75 students, while maintaining weekly outreach, regularly scheduled coaching sessions multiple times in a quarter Prioritize tasks and outreach based on student risk level, engagement, and term timing, while maintaining clear notes and follow-through Adaptable in a fast-paced startup environment where we test different strategies for better student success Required: Bachelor's degree Strong organizational and caseload management skills, including clear documentation, proactive prioritization, and effective use of tools to manage follow-up and track student/customer progress Ability to build relationships and navigate emotionally sensitive conversations with professionalism and clarity Proven ability to manage a high volume of outreach and follow-up Nice to Have: Background in education, psychology, nonprofit, coaching, or advising Background in fast-paced or startup environments What you'll get: A compensation package that includes a base salary $50,000 - $60,000 + equity grant Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary will be localized. Medical, dental, and vision insurance 401(k) match Fertility benefits via Carrot Remote work schedule - Austin, TX based Flexible Time Away + paid holidays Opportunity to make an impact - you'll be an integral player in bringing our vision to life Unfortunately, we are unable to offer H1B visa sponsorship for this position. Candidates must be authorized to work in the U.S. without requiring visa sponsorship; however, we are able to sponsor a TN visa for eligible Canadian and Mexican citizens.

The Student Advisor offers comprehensive academic guidance and support to foster academic achievement, professional growth, and overall program success. This position serves as a primary resource for students, assisting with course planning, progression, and career direction while fostering engagement and retention through proactive, relationship-centered advising. Working collaboratively with the Program Chair, Directors, faculty, and administrative staff, the advisor identifies and supports students at risk, ensures adherence to academic policies, and coordinates targeted strategies to enhance student outcomes. The role also involves participating in student-centered events such as orientation and graduation, maintaining accurate and confidential program-related records, and contributing to institutional reporting, compliance, and retention initiatives. Through data-informed practice and effective communication, the Student Advisor advances a culture of student success and continuous improvement within the program. Duties and Responsibilities: Major Areas of responsibility include, but are not limited to: Academic Advising & Student Support (70%) Provide comprehensive, individualized academic advising, assisting students with degree planning and course selection. Monitor academic performance, proactively identifying students at risk and initiating timely interventions. Collaborate closely with the Program Chair to address academic concerns, track student progress, and develop strategies for student success. Offer career guidance to students, supporting their professional aspirations and facilitating informed decision-making. Actively participate in new student orientations, graduation events, and other student-centered activities to foster community engagement. Maintain accurate, confidential advising records, ensuring compliance with FERPA regulations. Student Retention and Engagement (20%) Develop and implement initiatives aimed at enhancing student retention and academic achievement. Collaborate with faculty, staff, and administration to support a coordinated approach to student success and satisfaction. Communicate program updates, university policies, important deadlines, and changes clearly and effectively to students. Administrative and Reporting Responsibilities (10%) Utilize and maintain familiarity with education management, compliance tracking, and academic reporting systems (e.g., Argos, Campus Nexus, Workday, Exxat, Castle Branch). Prepare reports related to advising activities, student progression, and retention metrics as required. Minimum Qualifications: Bachelor's degree or 90 credits and actively pursuing a degree in healthcare or business administration, or related field. Minimum of 2 years of experience in student advising or student support services, preferably within health professions education. Skills: Exceptional interpersonal, communication, and problem-solving skills. Proficiency in culturally responsive advising practices, with demonstrated commitment to serving diverse student populations. Ability to manage multiple responsibilities effectively, prioritize tasks, and meet deadlines. Knowledge: Familiarity with academic advising best practices, student retention strategies, and degree audit systems. Comprehensive understanding of FERPA, Title IX, and ADA compliance regulations. Flexibility to work occasional evenings and weekends for student events and orientations. Strong proficiency with institutional educational technology and compliance systems. Ability to receive detailed information through verbal and written communication. Ability to read and write clear documents. Hand and finger dexterity for computer, text, calculator, copy machine, and telephone use. Must be able to express or exchange ideas by means of the spoken word in person or on the telephone. Employee Status:RegularExemption Status:United States of America (Non-Exempt) Time Type:Full time Job Shift: Pay Range: $27/hr to $30/hr (Non Exempt/Hourly) Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date. Weekly Work Hours 40 Compensation Range Staff Range N06 Salary Minimum $66,900.00 Annually FLSA United States of America (Exempt) Type Staff Position Summary The Student Success Coach is an essential role designed to provide concierge-styled student case management, providing comprehensive support including advising, career exploration, continuous progress monitoring, and connection to a broad network of internal and external wrap-around services. Providing high-impact engagement and continuous monitoring, tracking, and support from enrollment to completion, Success Coaches are the consistent single point of contact, responsible for helping students to navigate their higher education journey towards a career. Success Coach teams serving traditional, dual credit/early college/P-Tech, continuing education, and a variety of other specialized student populations, including but not limited to students thriving through their first year experience. Leverages emerging technology to streamline student communication, tracking, and service efficiencies. Required Knowledge, Skills, and Abilities Knowledge of the purpose of community colleges and the vision of Dallas College. Knowledge of Dallas College certificates, programs and degrees. Demonstrate a thorough understanding of college and community resources that address holistic student needs including student basic needs, mental health and wellness, career and transfer preparation, and student development, leadership, and advocacy programming. Demonstrate general knowledge of baseline financial aid and FAFSA information. Knowledge of Dallas College, State and Federal policies and procedures impacting service to students (FERPA, TSI-A, Dallas College Board Policies, Title IX, etc.) Ability to leverage emerging technology to track and monitor student progress towards completion goals. Demonstrate experience preparing concise and clear written and verbal reports detailing case management activity and outcomes. Ability to assist students in identify and navigating barriers that impact retention, persistence completion, and success. Demonstrate and be able to apply contemporary research which underpins high impact coaching, advising, and student success strategies. Demonstrate a depth of knowledge and experience in relation to academic advising, coaching, Guided Pathways, first-year experience, retention, and career services. Demonstrate strong commitment to shared accountability and high-quality customer service and care. Demonstrate experience effectively engaging and supporting students in a remote work environment. Be familiar with relevant national policies, practices and legislation that relates to retention, success coaching, and pathway development and support. Respond appropriately to issues in a dynamic rapidly changing educational/economic environment. Demonstrate an understanding of emerging technologies and the effective application of service technologies to enhance student academic planning, tracking, and engagement with internal and external resources and supports. Demonstrated ability to work effectively with students. Experience working with underserved and marginalized communities. Demonstrate a commitment to continuous learning and professional development. Excellent time management, organization, problem-solving, and communication skills. Demonstrate strong listening, writing and verbal skills. Excellent interpersonal skills using collaboration, tact, patience, and courtesy. Physical Requirements Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made for individuals with physical challenges to perform the essential duties and responsibilities. Minimum Qualifications Bachelor's degree or higher in higher education, student development, community college leadership or related field as confirmed by official transcripts. Master's degree preferred. Official transcripts required. Minimum three (3) years of experience in academic advising, success coaching, first-year experience, or retention within student services or higher education. Ability to work extended hours beyond the regular 8:00 am to 5:00 pm workday especially during heavy registration peak times including nights and weekends. Bilingual or multilingual skills preferred. ***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.*** Key Responsibilities Serve as the central, ongoing case manager for an assigned caseload of Dallas College students. Provide highly engaged, high quality customer service. Provide professional academic advising, career exploration, relevant resource referrals, orientation, and registration assistance to new and continuing Dallas College students. Provide timely responses (within 1 business day) to student's inquiries via phone, email, and technology applications (i.e., Navigate, two-way texts, etc.) Collaborate with a broad network of internal and external partners to connect students to additional supports that address student needs and support their success. Utilize technology (Colleague, Blackboard, Navigate, Greenlight, Salesforce, etc.) to streamline student communications, nudges, and progress monitoring. Collaborate with Pathway Specialists to assist unassigned students in selecting a pathway and program of study. Collaborate across the division to develop and implement high-impact engagement and support strategies that promote a sense of belonging and strengthened student outcomes. Track student milestones using technology and the Dallas College integrated Advising and Career Development syllabus. Develop, manage, and communicate services and resources through program promotions, class presentations, training sessions, and faculty and community collaborations. Participate in ongoing relevant professional development to ensure implementation of current strategies and promising practices. Prepares reports, proposals, and recommendations for overall programs; keeps detailed records of assigned activities. Completes required Dallas College Professional Development training hours per academic year. Performs other duties as assigned. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance. About Us Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do. Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees' religious practices and beliefs, as well as any mental health or physical disability needs. #LI-MB1 Applications DeadlineOctober 21, 2025