Academy Sports + Outdoors jobs in Houston, TX

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. He/she is responsible for ensuring a fast, friendly customer service, to be able to navigate the abundance of choices Academy has to offer, in addition to impacting customer satisfaction, store profitability, and Academy's Mission.: Click the link(s) below to see each individual positions full : Sales Team Member Positions: • Outdoor Enthusiast • Sales Team Member Apparel • Sales Team Member Fishing and Hunting • Sales Team Member Footwear • Sales Team Member Sports • Store Cashier • Brand Specialist Logistics/Merchandising/Operations Positions: • Asset Protection Team Member • Custodian • Inventory Control Team Member • Merchandising Team Member • Receiving Team Member Education: High school diploma or general education degree (GED) preferred. Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only) Work Experiences: Previous related work experience preferred. Operating POS equipment, symbol, and telephone preferred. (Cashier Only) In-direct support of people and processes to drive operational excellence and expected sales targets. (Cashier Only) 4+ years of personal experience with the outdoors hobbies, interests and skill sets; fishing and hunting experience preferred. (Outdoor Enthusiast Only) CPR and First Responder certification is a plus. (Asset Protection Team Member Only) Loss Prevention or Criminal Justice background is a plus. (Asset Protection Team Member Only) Skills: Excellent customer service orientation. Ability to connect, build rapport and engage with our customers that bond with friends, family, and community through the challenge of sports and outdoor pursuits; bilingual a plus. Effective problem solving and communication with customers and team members. Ability to execute multiple tasks with superior organizational skills and detail orientation. Read, interpret and follow documents such as safety rules, operation and maintenance instructions, plan-o-grams and procedure manuals. Proficiently use basic mathematical computations and apply common sense understanding to carry out instructions in written, oral or diagram form. Operate and coach others on the use of POS equipment, symbol and telephone (Cashier Only) Writes routine reports and correspondence (Cashier Only) Working knowledge of inventory software and order processing systems. (Cashier Only) Passionate and well-versed in the variety of outdoors hobbies, interests and skill sets such as fishing, hunting, competitive shooting, and camping. (Outdoor Enthusiast Only) Must meet federal and state requirements for selling and procession firearms transactions. (Fishing and Hunting Sales Team Member Only) Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). (Fishing and Hunting Sales Team Member Only) Proficiently use equipment such as basic hand tools, receiving and cleaning equipment. Provide prompt, friendly customer service to all team members and customers. Emergency response procedures Strong situational awareness and observation skills Responsibilities: Please see job description for more details. Physical Requirements & Attendance Ability to work flexible schedules such as nights, weekends, and holidays based on business needs. Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures and rules governing professional staff behavior Frequently required to walk, reach, and talk. Occasionally required to sit, climb, balance, stoop, kneel, crouch, push and pull. Constantly lift up to 10 pounds and occasionally lift up to 60 pounds. Constantly stand, handle, use fingers to grasp and use repetitive motions (hands, wrist and fingers). Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus Part time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovation and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Your Role As a Seasonal Operations Associate, you will work to enhance our client experience with our operations team during our most magical time of year. Reporting to an Operations Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional execution of assignments. What You'll Do Unload and sort inbound merchandise and prepare the merchandise for the selling floor Prepare outbound merchandise to be shipped to a client, another store or the distribution center Complete daily inventory control operations Execute merchandise price changes as needed Ensure all safety procedures are followed on the receiving dock and in all other work areas What You Bring Minimum 1 year of experience in an operations or warehouse role(s) Familiar with and able to use retail and mobile technologies Requires standing, bending, climbing stairs, and lifting and carrying up to 35 pounds Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays Inclusive Benefits Financial Solutions, including Credit Union membership NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com. Additional Information

Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As a Support Associate, you will assist with stocking, receiving, order fulfillment, and merchandise handling functions, including maintaining merchandise organization. You will perform operational, daily tasks to support store sales, profitability and enhance the customer experience. You report to the RPSO Manager and work in a Neiman Marcus store location. What You'll Do Complete daily store operations and support the direction of leads and managers including: Merchandise handling, transfers, and processing of inbound / outbound freight Fulfillment, packing and shipping of online and store customer orders Complete necessary merchandise placements to ensure merchandise standards are followed Merchandise price changes and reticketing; signs and moves product once marked Reticketing, damages, mark out of stocks and related inventory control processes Responsible for back stocking, stockroom organization and maintenance Under the guidance and direction of Managers and Visual, merchandises product and sets sale events and signage, while ensuring standards are followed. Support with set-up and take down of in-store events and activations Follow all safety procedures on the dock and in all other work areas What You Bring 1+ year of retail experience Demonstrate flexibility with competing tasks with a "win together" mentality Basic proficiency with MS Office Product Suite Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds Associates must work a flexible schedule based on business need, which will include evenings, weekends, and holidays Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including: Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com. #LI-Onsite Additional Information

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience. Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs. Demonstrates products to customers. Remains knowledgeable of advertised sales. Helps meet metric goals and objectives for self and store. Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized. Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications. Provides daily feedback and reports in a timely and accurate manner. Provides peer coaching, recognition, and support as a CLUB advocate and representative. Provides service to all areas of the store based on business need. ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High school diploma or equivalent experience Experience: 0 to 2 Years of Experience KNOWLEDGE, SKILLS, AND ABILITY: Excellent organization skills and attention to details. Experience in a customer service environment. Excellent verbal and written communication skills. Adaptability to new processes and procedures. Excellent self-motivation and initiative while unsupervised. TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Stand and/or walk during shift to assist customers on the sales floor, etc. Hear well enough to constantly communicate with others to exchange information Constantly repeat motions that may include the wrists, hands and/or fingers Constantly assess the accuracy, neatness and thoroughness of work assigned Light work that includes lifting and moving objects up to 20 pounds constantly Occasionally ascend or descend ladders, stairs, step stools, etc Occasionally work in noisy environments INDEPENDENT JUDGEMENT : Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Dental Vision Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************. Bass Pro Shops

At JD Finish Line, we're not just selling products; we're creating experiences. Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service. We're on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction. Position Title(s): Assistant Store Manager and Supervisor Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You'll have the autonomy to shape the store's success and contribute to our company's growth. Why Join Us? Competitive Pay & Benefits: Enjoy a comprehensive compensation package including health benefits, retirement plans, and employee discounts. Career Growth: We're committed to your professional development and offer opportunities for career advancement within our growing company. Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment. DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger. Key Responsibilities: Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance. Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service. Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations. Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers. Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations. Additional duties and projects as required. Qualifications: Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team. Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills. Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences. Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions. Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed. Tech-Savvy: Proficiency in retail management software and basic computer applications. Minimum Requirements: Assistant Store Manager: Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights. Minimum standard work week of 5 days. Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday, Back-to-School). Supervisor: Availability during the hours necessary to open and close the store, which includes mornings, days, and nights. Requires a minimum of 5 days of availability. Minimum standard of a 30 hour work week. All Management: Availability on weekends and holidays. Punctuality and regular attendance consistent with the company's policies are required for the position. Must have reliable transportation. Must speak English clearly in order to converse with customers and effectively supervise staff. Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports. May require the ability to move to different locations within the company's network based on operational needs and career growth. Physical Demands: Requires prolonged standing approximately five to 14 hours per day. During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to 12 hour day. Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks. May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale. Required to lift items weighing 5-25 lbs regularly. In certain circumstances, weights may be higher. Must have good vision, including color differentiation. The work environment for this position is a moderately noisy retail setting. Education: High School Diploma or GED equivalent; 2+ years' experience in retail leadership strongly preferred; or equivalent combination of education and experience. The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (and/or as otherwise required by law, including for pregnancy and religious practices). Must be at least 18 years or older. Compensation: Assistant Manager pay range: $19.00 - $19.50 per hour with bonus opportunities in addition to base pay if store KPIs are met. Supervisor pay range: $18.54 - $18.54 per hour. All roles are eligible for the company 401K plan. Full time roles will be eligible for medical, dental, vision, sick leave, parental leave, and company-paid time off. This is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice. EEO Statement: The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices. Need accessibility assistance to apply? Applicants who require accessibility assistance to submit an employment application can either call Finish Line at ************** or email us at ********************************. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)

Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As our Restaurant Server, you will serve Neiman Marcus customers in a warm and accommodating manner to the Neiman Marcus standards. The team Makes Life Extraordinary by delivering exceptional service and ensure customer satisfaction. This job will be onsite and report to the Restaurant Manager. What You'll Do Serve assigned seating section of dining area Utilize knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items Use knowledge of wine, beer, and spirits, including technical and service procedures Interacts graciously with the public and handles multiple duties at the same time Adhere to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system Complete pre-shift, post-shift, and daily and weekly duties as assigned by supervisor Clean and maintain restaurant and workstation What You Bring Prior food and beverage experience Customer service experience Associate will work a flexible schedule Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including\: Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities For more information, please click “Our Benefits” section on our career site or reference the link here: https\://********************************** About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************.

Inclusive Benefits Financial Solutions, including Credit Union membership NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************. Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As a Seasonal Retail Associate, you will be working to enhance the client experience with our selling team during our most magical time of year. You will report to a Senior Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional customer service. What You'll Do Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs Serve in different areas of the store based on business needs Process efficient Point of Sale transactions as needed Efficiently and graciously handles escalated issues by connecting customer with a member of the management team Demonstrate follow-up on customer requests, questions and needs Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty Partner to support Fitting Room Experiences when needed Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery What You Bring Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services Familiar with and able to use retail and mobile technologies Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays

Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including\: Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities For more information, please click “Our Benefits” section on our career site or reference the link here\: https\://********************************** About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************. Other Compensation This position is eligible for commission in accordance with the terms of the Company's plan. Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As a Client Advisor you will cultivate relationships with clients through elevated selling, exceptional customer service, and personal engagement while becoming their trusted style confidante. A Client Advisor will service clients who come into our store and digitally using the latest technology for outreach and selling. A Client Advisor can speak about fashion and trends with authority-both in person and digitally. This job is onsite at the specified location and will report to the Sales Manager. What You'll Do Maintain a customer-centric mentality. Demonstrate expert styling and brand knowledge, improve sales through Technology and Wardrobing. Understand how to showcase product differently based on if a client is remote or in-person Utilize selling tools and digital store technology to sell, use omni-channel and fleetwide inventory Achieve personal sales, client conversion and wardrobing goals Strategize own business to increase individual productivity through wardrobing, successful outreach and technology usage Utilize digital tools and social media to connect with clients and guide intentional traffic Create a positive work environment through collaboration What You Bring Motivated with an ability to set and achieve sales goal Experienced with technology and has experience selling to clients using digital tools Styling, fashion, and fashion retail experience Commission sales experience High School Diploma / equivalency required A flexible work schedule

Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including\: Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities For more information, please click “Our Benefits” section on our career site or reference the link here: https\://********************************** About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************. Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As a Restaurant Cook, you will deliver quality food to our customers while controlling daily and weekly inventories and conduct tasks to see that guests have the level of food service to Neiman Marcus Standards. This job is onsite and will report to the Restaurant Manager. What You'll Do Maintain an active role in the smoothness and efficiency of retail restaurant operations by producing and coordinating the production of food items needed for daily menus and special events Maintain team awareness of inventory cost and profitability through proper use of production, build-to, and order sheets Communicate supply needs for production with head cook Checks in with supervisor for any special preparation needed before starting normal kitchen duties Maintain equipment daily and reports any malfunctions to leadership What You Bring Cook experience Experience using cutting tools, cookware and bakeware Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds Associate will have a flexible schedule

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Director of Industrial Engineering is a strategic and results-oriented role that leads process improvement and engineering initiatives across a growing distribution network. This high-impact leadership role focuses on maximizing labor productivity, optimizing material handling systems, and developing a high-performing engineering team to support dynamic retail operations. Reporting to the Vice President of Supply Chain Strategy, the Director will shape and execute engineering strategies that directly support enterprise supply chain and retail growth objectives, driving innovation, operational excellence, and long-term efficiency across the network.Job Description: Education Bachelor's degree in Industrial Engineering, Supply Chain, Operations, or a related field (Master's degree preferred). Lean Six Sigma certification is a plus. Work Experience 10+ years of progressive experience in industrial engineering, with a strong background in retail distribution or fulfillment environments. 7+ years of leadership experience managing engineering teams and large-scale, cross-functional projects. Skills Demonstrated success in improving labor productivity, implementing materials handling equipment (HME) solutions, and standardizing operational processes. Deep understanding of Lean principles and continuous improvement methodologies. Strong financial and analytical skills, with the ability to influence executive decision-making through compelling business cases and data-driven insights. Proven ability to collaborate across departments and influence stakeholders at all levels. Experience supporting the design and launch of new distribution centers. Key Responsibilities Drive labor productivity by leading the development and implementation of labor standards, process improvements, and productivity metrics across all distribution centers. Partner with operations leadership to identify efficiency opportunities and deploy data-driven solutions aligned with fulfillment goals. Own labor performance outcomes by driving continuous improvement and accountability across the network. Optimize Material Handling Equipment (MHE) by evaluating and integrating MHE technologies-including conveyors, pick modules, sortation systems, and automation-to meet distribution demands. Collaborate with engineering, operations, and Information Technology (IT) to ensure equipment supports network strategies and operational goals. Continuously optimize system configurations to improve throughput, accuracy, and safety Lead Continuous Improvement Initiatives Foster a culture of operational excellence through Lean, Six Sigma, and other improvement methodologies. Facilitate process improvement workshops and build a framework to prioritize and measure initiatives across the network. Standardize Operating Procedures Oversee the creation and ongoing improvement of Standard Operating Procedures (SOPs) for warehouse and engineering processes. Ensure alignment with safety standards, best practices, and retail-specific requirements. Partner with training and operations teams to ensure consistent adoption and execution Apply Financial Acumen by translating engineering initiatives into business cases with clear ROI, cost savings, and capital implications. Collaborate with finance to forecast budgets, evaluate capital investments, and track performance against targets. Support data-informed decision-making aligned with company strategy. Build and lead a high-performing team by recruiting, developing, and mentoring a team of industrial engineers focused on retail distribution and fulfillment. Promote a culture of accountability, innovation, and cross-functional collaboration. Ensure strong alignment with operations, planning, merchandising, IT, and other key functions. Support new distribution center development by providing technical leadership in the design, layout, and launch of new distribution centers and support facilities. Use data modeling to inform throughput, slotting, and material flow decisions. Coordinate with vendors, architects, and internal stakeholders to ensure scalable, efficient, and high-performing facilities. Physical Requirements & Attendance Regular attendance is required. Flexibility to support business needs, including variable work hours. Adequate hearing and vision to perform job duties. Adherence to company policies, procedures, and professional conduct standards. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk / Switchboard. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Answers and directs incoming phone calls in a prompt, friendly and outgoing manner. Handles customer and associate questions and requests. Distributes applications to prospective new associates. Coordinates and schedules appointments for Management. Files, copies and performs other clerical assignments as needed. Maintains associate bulletin boards; insures they are current; posts schedules. Remains familiar with store layout. Remains knowledgeable of all product. Remains aware of advertised sales, special events and store layout. Keeps work area clean, neat and well stocked with supplies. Follows all Company Policies and Procedures. ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High School diploma or equivalent experience KNOWLEDGE, SKILLS, AND ABILITY: Ability to calculate figures such as discounts and make change to customers Ability to communicate in a friendly and professional manner to our customers and other associates Ability to establish and maintain effective working relationships with Management, coworkers and customers Ability to operate computerized Point of Sale register system and computerized PBX system TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Constantly remain in a stationary position, often standing or sitting for prolonged periods Constantly communicate with others to exchange information Constantly repeat motions that may include the wrists, hands and/or fingers Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 50 pounds or more (utilizing a team lift as needed) Occasionally work in noisy environments INDEPENDENT JUDGEMENT : Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Dental Vision Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************. Bass Pro Shops

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. As a Senior Engineer IT Digital, you will play a key role in building and maintaining robust, scalable, and user-friendly eCommerce solutions. You will work closely with product and design teams to deliver high-quality features and enhancements that drive business growth.Job Description: Education: High School diploma or equivalent required Bachelor's degree in computer science, Computer Engineering, Systems Engineering or relevant field of study preferred Work Experiences: 7+ years of proven experience building sophisticated applications and APIs in cloud and hybrid cloud environments at large scale, preferably in Java and React JS. 7+ years of strong background in object-oriented design principles and design patterns. 5+ years of experience in various technology platforms and frameworks, both front-end and back-end, that include React or Angular, JAVA, /J2EE, Web Services (REST), Design Patterns, Microservices Architecture & Micro Frontends. Experience with a 500+ million revenue e-commerce retailer preferred Proven understanding of design patterns, reference architectures, industry standards, broad technical knowledge, and architectural principles is necessary Design and develop solutions using Agile SDLC process Ability to estimate financial impact of technical architecture alternatives and apply multiple technical solutions to business problems is vital Demonstrated ability to provide and recommend innovative ideas, with the skill to align projects with enterprise strategy, is needed Ability to work efficiently and accurately under pressure, meet deadlines, present a professional demeanor, and work well independently is essential Skills: Expert in designing and developing scalable, enterprise-grade eCommerce solutions using ReactJS, Java, Spring Boot, and microservices. Deep understanding of architectural patterns, system integration, and distributed systems. Advanced experience with cloud-native development on GCP or AWS, including performance tuning, monitoring, and cost optimization. Strong leadership in technical design, code reviews, and setting development standards. Proven ability to mentor junior engineers and lead technical discussions across teams. Skilled in implementing pub/sub design patterns, API integration, and event-driven architecture. Proficient in performance monitoring and observability tools such as Splunk, Prometheus, and Grafana. Ability to align technical solutions with business goals and contribute to strategic planning. Strong interpersonal and stakeholder management skills, with the ability to influence and drive consensus. Technical Tools: All tools listed for Engineer IT Digital, with deeper expertise and leadership in architecture, performance engineering, and mentoring practices. Responsibilities: Develop and maintain eCommerce features and integrations. Participate in architectural discussions and contribute to technical design. Write clean, maintainable, and well-tested code. Collaborate with cross-functional teams to deliver projects on time. Troubleshoot and resolve complex technical issues. Mentor junior developers and contribute to team knowledge sharing. Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures, and rules governing professional staff behavior Regular office attendance is required. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors. The Distribution Center Maintenance Technician is responsible for the entire facility with focus on maintenance of standard operating procedures, scheduled inspections, and troubleshooting various material handling systems and equipment. Through this important work, the Maintenance Technician II supports the Distribution Center in achieving Academy's purpose.:Click the link(s) below to see each individual position's full : DC Maintenance Tech I DC Maintenance Tech II Work Experiences: 1+ years of general maintenance, or related work experience, preferred Previous warehouse experience preferred Conveyor system experience preferred Current forklift certification preferred Skills: Must have a “Safety First” mentality Inventory management, data entry, and basic computer skills required Good communication, organizational, time management and mathematical skill Able to multi-task and work independently Ability to anticipate and make decisions under pressure Must be able to follow basic safety procedures and precautions due to physical risks Responsibilities: Please see job description for more details. Physical Requirements & Attendance Academy is committed to the health and safety of all team members. In this position team members will be required to work safely, report any unsafe working conditions, and adhere to company procedures, policies, and guidelines. Team members are also required to report suspicious activities, concerns or potential theft to management, Human Resources or Loss Prevention. DISTRIBUTION CENTER WORKING CONDITIONS: There are routine exposures to moderate heat, cold, moisture/wetness and unpleasant air conditions. The position involves considerable physical exertion. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job: Use of manual dexterity Regularly standing, walking and assuming awkward positions for long periods of time (i.e. bending, kneeling, stooping, crouching, crawling, climbing, and working from elevated surfaces) May require repetitive use of a keyboard at a workstation Must be able to lift and carry 20 - 60 pounds on a highly frequent basis Ability to work in mezzanines up to 50 feet high Must be able to work in a non-air-conditioned warehouse environment Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures, and rules governing professional staff behavior Other Requirements This position may require successful completion of a substance abuse screening in addition to a Criminal Background Check. Powered Industrial Truck Positions: Requires the operation of a Powered Industrial Truck that will be used to carry, push, pull, lift, stack, or tier materials. Extra precaution, safe truck operation and procedures must be followed to ensure safety and compliance with company policies. Team member must have an active PIT Certification (provided by Academy) to operate a Powered Industrial Truck. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. The Sr Telecom Analyst is responsible for the security, design, performance of all voice networks components and the integration of all telecom services and devices. They deal with phone system installation, and maintenance of all telephony equipment and end points. Also provide billing reports and analysis as required.Job Description: Education: Bachelor's degree in relevant field of study from an accredited university or equivalent years of related work experience required. Work Experiences: Must have a minimum of 7 years' experience managing the activities of multiple concurrent Telecom projects including: Extensive VoIP and TDM technical experience SIP implementation and support Large project management experience Telecom/Vendor carrier management ACD and Voice Mail experience Cisco Call Manager expertise Vendor Management Previous experience with Siemens and Cisco equipment preferred Skills: Proficient in Microsoft Office Suite Solid Network fundamentals skills Excellent customer service skills Exceptional analytical skills, with problem-solving abilities and creative resolution skills Solid ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environment Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and externa Effective Project Management skills Detail oriented Ability to lead a team Responsibilities: Project management of telephone system installations Coordinates installation of all telco services Works with Telco Providers as necessary for circuit orders and problem reporting and resolution Maintains telephony applications Maintains training material for all Telephony installations Performs Directory audits as required Revises phone system configurations as needed Evaluates problems with telephones if needed Implements new Telephony equipment/technology Evaluations Adheres to company policies and procedures. Assists Team in the selection of critical telecom projects for business need Maintains, coordinates, scheduled and installs all Corporate and Store phone systems Performs logical, methodical trouble shooting of phone systems as required Schedules and implements all require phone system patches as required Prepares and maintains all project documentation Maintains and communicates project status reports, milestones and completeness Facilitates all project related team meetings Works with all business units as required when implementing telephony solutions Manages post-implementation project evaluations and documentation Telco Vendor Management Provides Telecom usage/trending reports as requested Project Management Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures and rules governing professional staff behavior Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

Education: * Bachelor's degree in a quantitative discipline: Economics, IT, Supply Chain, Finance, Statistics, Mathematics, Engineering, Computer Science or equivalent years of related work experience required Work Experiences: * 4+ years of retail buying, retail operations or relevant work experience required * 1+ year of supervisory or management experience preferred Skills: * Drive and influences change via behavior and enthusiasm in his/her work lead process implementations and drive mindset changes to improve productivity and/or profitability * Microsoft Office with Advanced Excel Skills * Exceptional analytical skills & financial literacy * Strong Presentation skills - must excel at communicating complex information in simple to understand yet actionable ways * Strong interpersonal, written, verbal communication with the ability to interface effectively with individuals at various levels within the organization * Strong attention to detail and sound problem solving skills for technical and business issues * Project Management - establishing key milestones & focusing on deliverables, following up with key stakeholders and delivering on time/on budget * Expert knowledge of JDA Category Management Suite * Ability to prioritize and manage a large volume of work across multiple projects in a fast paced frequently changing environment * Ability to produce high quality work that is very detailed, accurate and completed on schedule * Sound listening and analytical skills, likes problem solving and offering creative ideas/resolution to challenges * Responds positively to change, by embracing and adopting new direction and process changes required to accomplish goals and solve problems Responsibilities: * Leads a sub-set of the team's efforts in partnership with merchandise planning and visual merchandising organizations to achieve sales and profit objectives through accurate space analysis, efficient macro and micro space planning and consumer centric planogram creation. * Builds and maintains collaborative partnerships with Merchant, Visual Merchandise Presentation Creative, Inventory, and Store Operations teams. Consistently works cross-functionally to gain alignment on planograms and/or merchandise plans in accordance to strategic business presentation objectives. * Executes quality control measures for planograms and/or merchandise plans ensuring accuracy of store assignments, compliance with strategic vision and/or corporate standards, and attention to detail. * Actively leads continual process improvement efforts, evaluates planogram effectiveness and makes recommendations to maximize workflow efficiencies. Finds causal factors that can constrain performance and profits. Visibly drives for and delivers process improvements * Provides store support regarding planograms and/or merchandising plans. Acts with a strong sense of urgency to anticipate customer needs. Takes responsibility for finding lasting solutions to difficult problems. * Manage JDA Intactix Floorplanning floorplan changes for all stores within assigned Regions and maintains current and future view of all stores within the application. Develop mastery across an array of functions - including but not limited to, creation of layouts, loading tiers, pulling data and maintaining store attributes. * Understand merchandising and planning strategies, communicate these strategies to cross-functional partners as guiding principles while also applying general direction to individual stores. * Direct all aspects of visual merchandising, including planogram creation, fixture-graphic fulfillment, and reset coordination. * Serve as an integral part of the Category Merchandising Team (CMT) in driving sales, gross margin and turn. * Provide data and analytics to influence decision-making in merchandise buys, assortment tiers, marketing, creative and product allocations. * Take ownership of special projects and initiatives and report back to team on new developments, strategies, and/ or roll-out plans. * Oversee analytics and assortment optimization to increase retailer category sales and perform strategic category analysis and insights discovery. * Lead the development and implementation of new innovative fixture initiatives and serve as the visual merchandising strategy expert. * Coordinate the onboarding and training of new existing Category Space Planners for the category team. * Duties may change; team member may be required to perform other duties as assigned Physical Requirements & Attendance: * Acceptable level of hearing and vision to perform job duties * Adhere to company work hours, policies, procedures and rules governing professional staff behavior * Regular attendance required * Ability to work flexible hours such as evening, weekends, and holidays as necessary * Up to 20% travel, overnight stays as required Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. Click the link below to find out more details about the specific departments within each distribution center!Distribution Center Information SheetThe Director Distribution Center (DC) Facilities Maintenance will lead and manage all maintenance functions and teams for the DC network.Job Description: Education: Bachelor's degree in relevant field of study or equivalent years of related work experience required. Work Experiences: 5+ years of experience managing and maintaining large-scale multi-unit DC facilities preferred 5+ years of experience with conveyor systems and warehouse automation (Dematic, Honeywell, Intelligrated) preferred 5+ years of managerial experience required Skills: Strong functional and technical understanding of DC Operations and Maintenance Demonstrated leadership and strategic planning skills Communicates effectively across various levels of technical and non-technical expertise Possess the desire and ability to quickly achieve and maintain a thorough understanding of necessary systems Ability to research and stay informed of changing trends in DC technology and Maintenance Possess the desire and ability to quickly achieve and maintain a working knowledge of all necessary systems used within the DC Influential leadership to gain support across the DC network Responsibilities: Lead and manage maintenance teams across multiple sites and shifts to ensure optimal performance and minimal downtime. Oversee all aspects of material handling systems, ensuring timely, cost-effective, and high-quality support. Continuously improve maintenance processes to enhance reliability, safety, and efficiency. Apply working knowledge of mechanical, electrical, PLC, pneumatic, and hydraulic systems. Familiarity with electric-powered industrial truck equipment (Crown, Raymond preferred). Manage and maintain emergency power generation, fire protection, and security systems. Recommend strategies for space utilization and resource allocation across new and existing facilities. Plan and oversee facility improvements, expansions, and renovations to meet operational and safety standards. Navigate permitting processes and ensure compliance with local ordinances and municipal codes. Develop and manage capital and operating budgets. Select and oversee vendors, contractors, and equipment providers to ensure quality and cost control. Recruit, train, and lead a team of maintenance managers, supervisors, technicians, and support staff. Conduct performance evaluations, foster professional growth, and build leadership capacity for future expansion. Ensure full compliance with safety, health, environmental, and governmental regulations. Develop and implement emergency response plans for facility-related incidents, including equipment failures, power outages, and natural disasters. Experience with maintenance scheduling and planning software (Micromain experience a plus). Strong project management and organizational skills with the ability to manage multiple priorities. Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties. Ability to work weekends, holidays, evenings, as needed to support DC off shift operations and work with MHE Vendors on Upgrades and Implementations. Operate effectively in a non-climate-controlled environment. On-call status 24hrs/day to support DC operations. Adhere to company work hours, policies, procedures, and safety rules governing professional staff behavior. Office is based in Katy, TX corporate office with travel as needed to company distribution centers and third-party vendor sites within the USA. Full time Equal Opportunity Employer Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. Responsible for the Private Brand product assortment development, presentation and organization, this person would have excellent communication skills with the ability to collaborate with not just their peers, but a variety of different levels of individuals. This person will be responsible for generating and communicating ideas regarding the overall performance and value of Academy's products to the designated manufacturing resources and develop technical knowledge of related product categories, including but not limited to, construction, engineering, fabrications, and fit.Job Description: Education: Bachelor's degree in relevant field of study required Work Experiences: 3+ years or related work experience required 2+ years of product development experience preferred Skills: Strong interpersonal, written, verbal communication and presentation skills, with the ability to interface effectively with individuals at various levels internally and externally Demonstrated analytical, organizational, problem solving and creative resolution and thinking skills Ability to pay strict attention to detail, prioritize workload, and meet multiple, critical deadlines within a high volume, fast-paced, frequently changing environment Self-motivated with the ability to meet and exceed position requirements under minimal direction and supervision, independently and within a team setting Responds positively to change, embracing and using new practices or values to accomplish goals and solve problems Working knowledge of product packaging programs such as Flex PLM's and Adobe Illustrator Proficiency with the Microsoft Office Suite Responsibilities: Build strength in the Private Label Assortment by refreshing the core business and increase market share by developing Private Label core items that sets us apart from our competitors, drives sales and increases margin. Consistently refresh the assortment by managing existing and new programs in partnership with the Buying team to understand Buyer's product needs, set a time and action calendar, and execute delivery. Collaborate with Production on vendor's shipping status and overall performance Follow-up with Quality Assurance, Vendor Compliance, and Import Logistics teams on any open issues and deliver high quality at a lower price. Follow approval process through development timeline to ensure all art work is approved by the necessary teams for on time delivery. Maintain all records relating to communication, product specification, quality control, purchase records (spreadsheets, worksheets, purchase orders), cost spreadsheets, as well as securing and maintaining the sample library and inventory relating to pre-production, counter, and advertising Leverage return on previous investment by creating and maintaining detailed product packages within Flex PLM Manage production sample inventory Visit stores and competitors frequently to ensure price competitiveness, trend, and packaging opportunities. Verify that suppliers conform to established product and delivery standards and coordinate label/packaging with suppliers and vendors; maintain trim cards Prepare HTS pre-classification sheets and samples for Customs Compliance team Elevate omni-channel by ensuring all Private Label new items are on E-Commerce and all copy is correct. Provide and process input for approval/rejection decisions for multiple variables that include, but are not limited to garment/footwear specifications and construction, hardlines and artwork designs, lab dip, packaging, labeling, testing, and sampling Learn and adhere to company work hours, policies, procedures and rules governing professional staff behavior Duties may change and team members may be required to perform other duties as assigned Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties Regular in office Attendance required Ability to work flexible hours, including evenings, weekends, and holidays as necessary Up to 5% international and domestic travel, overnight stays as needed Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

Education: * Bachelor's degree in relevant field of study or equivalent years of related work experience required Work Experiences: * 4+ years of eCommerce or retail experience preferred * Strong analytical experience required. Experience within Retail analytics environment strongly preferred. Skills: * Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external * Ability to adapt to changing task load with emerging fraud trends and retail seasonality. * Ability to develop effective relationships and partnerships with internal/external business partners at all levels of the organization * Ability to prioritize multiple different inputs by customer experience and financial impacts * Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environment * Analytical with strong problem-solving abilities and creative resolution skills. * Works well under pressure while consistently meeting time-sensitive deadlines. * Intermediate Microsoft Office program experience, including Excel, Word and PowerPoint * Skilled at performing complicated tasks through planning and setting goals that utilize extensive experience, judgment, and research Responsibilities: * Analyzing online orders to determine fraudulent activity and manually decisioning accordingly by thinking critically and making the right decisions for our customers and business. * Analyzing chargeback data from Academy.com for fraudulent patterns * Understand the functions of each different vendor portal used to dispute claims with various financial institutes * Create reports using transactional data based on current fraud trends to supply to omnichannel leaders and stakeholders * Compile and Report monthly and weekly Fraud Analysis * Perform dispute review of Fraud claims that may be submitted in error or may be knowingly submitted to avoid repayment of charges * Analyze and report on weekly website checkout metrics and server performance * Work cross-functionally with business partners to identify and mitigate potential operational gaps escalated by customer claims. * Analyze and report fraud related costs on ecommerce transactions * Partner with internal departments such as IT, LP, and Customer Care to understand company and customer impacts of fraud trends * Partner with User Acceptance Testers to ensure the delivered product meets the business objectives and launch criteria for the Fraud Department * Conducting training sessions with supporting teams during periods of increase demand * Understanding and adjusting automated functions of the Fraud Tool and its impacts to the Fraud Team * Partner with cross functional teams to maximize revenue and customer experience opportunities * Required to learn company policies, procedures, and safety rules * Duties may change; team members may be required to perform other duties as assigned Physical Requirements & Attendance * Acceptable level of hearing and vision to perform job duties * Adhere to company work hours, policies, procedures, and rules governing professional staff behavior * Must be able to regularly work flexible hours, nights, and weekends Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers. Engages all customers entering the department in a friendly and timely manner. Meets with potential customers to determine their boating and or ATV needs. Provides information necessary to allow the customer to make an informed buying decision. Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings. Maintains awareness of advertised items, current pricing structures and promotions. Remains current on & adheres to all selling skills training & direction. Works cooperatively with the Service Department to see that delivery to the customer is seamless. Maintains complete confidentiality of all sensitive & personal information. Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition. The integrity and cleanliness of the product will be maintained throughout the day. Generates and manages leads & prospects in provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers and conducting and documenting follow up activities and daily tasks with customers before and after the sale. Participates in special events such as Boat Shows, Parking Lot events, etc. Accurately completes all necessary paperwork required within the selling process. Meets and exceeds pre-determined individual monthly sales goals which will be based off of employment status (Full Time or Part Time), hours and days scheduled, length of employment, historical sales, etc. Achieving company sales goals on a monthly basis is required. Maintains a clean and professional work area. Follows all Company Policies and Procedures, ALL OTHER DUTIES AS ASSIGNED. EXPERIENCE/QUALIFICATIONS: High School education or equivalent experience KNOWLEDGE, SKILLS, AND ABILITY: Ability to calculate figures such as discounts and percentages Ability to communicate in a friendly and professional manner to our customers and other associates Ability to establish and maintain effective working relationships with Management, coworkers and customers Ability to operate computer system & Point of Sale register system TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Able to lift up to 50 pounds Stands for extended periods INDEPENDENT JUDGEMENT : Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Dental Vision Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************. Bass Pro Shops