Human Resource Generalist
Acadia Healthcare Inc. job in Chicago, IL
Responsible for providing support to the Human Resources Director/Manager with a primary focus on processing and updating employee information, personnel files, record keeping, correspondence and new hire paperwork as well as assisting in the coordination and implementation of numerous HR initiatives and programs.
ESSENTIAL FUNCTIONS:
Responsible for a variety of cross-functional duties in the administration of human resources for the facility including staffing, payroll, employee relations, etc..
Responsible for the selection and interviews for positions within the facility, including selection criteria and appropriate salary levels for positions and budgets.
Manage processes connected with the onboarding of new employees, process terminations largely consisting of ensuring UltiPro data entry and communication to respective departments.
Coordinate new hire and benefits orientation, employee training programs, hiring support, job analysis, compensation analysis, and/or routine employee relations.
Provide coaching and consultation to managers, supervisors and other employees to help solve problems related to human resources.
Responsible for the selection and interviews for positions within the facility, including selection criteria and appropriate salary levels for positions and budgets.
Work with managers to resolve and prevent employee relations issues.
Provide information on employee programs and policies.
Enter and maintain all employee information in UltiPro (HRIS).
Maintain personnel files, including training records and all necessary new hire paperwork.
May advise managers on performance management, workforce planning, compensation issues, recruitment and onboarding activities.
Complete special projects by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information; fulfilling obligations.
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
Bachelor's degree in human resources, Business or related field required.
Three or more years' experience in a progressively responsible HR role required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. null
Housekeeper
Acadia Healthcare job in Chicago, IL
PURPOSE STATEMENT:
Responsible for maintaining a clean and healthy patient care environment.
Responsibilities
ESSENTIAL FUNCTIONS:
Perform specific cleaning and custodial tasks in the general upkeep, sanitation and cleanliness of the facility.
Disinfect rooms, furniture, fixtures, equipment and supplies, using appropriate processes and germicides for cleaning equipment.
Perform other housekeeping duties, such as move and arrange furniture, turn mattresses, clean kitchens, cooking utensils, silverware, sweep, scrub, wax, or polish floors as needed.
Launder soiled linens as directed.
Maintain adequate cleaning supplies for department/unit use.
Properly clean and store all equipment and supplies after each shift.
Prepare rooms for meetings and arrange decorations and furniture for facility functions.
Responsible for stocking of supplies as needed
Follow all infection control measures.
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High school diploma or equivalent preferred.
Previous experience in housekeeping in a commercial, clinical or healthcare environment preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
Valid state driver's license, where required in a facility.
CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
First aid may be required based on state or facility requirements.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyBehavioral Health Specialist - Flex/PRN
Chicago, IL job
Responsibilities The Mental Health Specialist provides direct patient care under the supervision of a registered nurse. Primary responsibilities include the provision of a safe and therapeutic milieu, crisis intervention and activities of daily living.
For information about the benefits we offer, please visit UHS Benefits Service Center.
Garfield Park Behavioral Hospital is dedicated to providing behavioral health and psychiatric support to children and teens ages 3 to 17. Above all else, we treat every patient with compassion and respect. Using evidence-based treatment approaches and individualized care, we strive to instill hope in our patients, their families and our community.
Qualifications
Education: High School diploma or GED required accompanied with 5+ years of related psychiatric experience. Associates Degree accepted along with comparable experience.
Experience: One-year experience working within the mental health field, or an equivalent amount of college accredited school work or internship experience.
Licensure/Certification: State of IL EMT & Paramedic Certificate
QUALIFICATIONS DESIRED:
Education: Bachelor's Degree in Psychology or related field strongly preferred.
Experience: One-year of experience working within an inpatient psychiatric hospital with children, adolescents and adults. Prior experience with utilizing crisis intervention verbal and physical techniques. Experience conducting group therapy sessions, performing vital signs and documenting nursing progress notes.
ESSENTIAL JOB FUNCTIONS:
The Essential Job Functions are defined as the fundamental job-related duties that are necessary to the position. An employee is deemed qualified for this position if he or she can perform the following duties with or without accommodations:
* Perform all crisis intervention techniques (verbal and physical) and respond to code situations
* Monitor and ensure patient safety at all times via continous Q15 minute rounding
* Ability to therapeutically communicate with patients
* Ability to recognize and communicate the physical and psychological status of the patients under their care
* Assist patient with Activities of Daily Living when necessary
NONESSENTIAL JOB FUNCTIONS:
* Maintain a clean work setting and milieu
* Assist in the transporting of patients to and from the hospital when needed
* Performing vital signs on patients
* Perform other duties as assigned.
SUCCESS FACTORS/JOB COMPETENCIES:
* Positive therapeutic relationships and interventions with patients
* Service Excellence with all customers
* Ability to use least restrictive measures
* Clear and concise documentation
* Adherence to Hospital Attendance policies
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Environmental Conditions: Exposure to psychiatric patients who may exhibit violent/aggressive behavior. Potential for exposure to communicable diseases, blood/body fluids and other hazardous waste. General hospital environment.
Physical Demands: Ability to communicate verbally and in writing. Physical agility to manage patients during physical interventions. Push, pull and lift up to 40 pounds. Intermittent sitting; prolonged standing, walking, bending and stooping. Ability to perform visual and auditory observation of patients. Drug and alcohol free as evidenced by negative results of post-offer, pre-employment urine drug screen.
Imaging Manager
Valparaiso, IN job
As the Imaging Manager at Northwest Health - Porter, you will play a crucial role in providing high-quality care to our patients. Our employees benefit from a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a robust 401(k) retirement plan.
Job Summary
The Imaging Manager leads and oversees the medical imaging department, ensuring high-quality imaging services, compliance with healthcare regulations, and the implementation of best practices. The manager will coordinate with medical staff, supervise imaging technologists, manage departmental budgets, and drive continuous improvement initiatives to enhance patient care and operational efficiency.
Essential Functions
* Assists the Director with the daily operations of all Imaging areas as needed.
* Ensures workflow is organized and efficient, and arranges for staffing priorities.
* Utilizes effective interpersonal skills to interact and communicate with patients, families, coworkers, medical staff, and visitors.
* Participates in the education of new orientees, ancillary staff, and students.
* Serves as an expert resource for staff.
* Ensures supplies and equipment for patient care are readily available and organized
* Assists Imaging Director with budgetary planning
* Establishes, monitors, and implements quality improvement processes
* Assists the department director with annual performance evaluations and competency checks.
* Performs other duties as assigned.
* Maintains regular and reliable attendance.
* Complies with all policies and standards.
Leadership Responsibilities
* Supervision and Staff Management
* Provides leadership, mentorship and professional development opportunities for departmental staff.
* Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
* Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
* Strategic Planning and Financial Oversight
* Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
* Monitors expenditures, ensuring cost-effective delivery of services.
* Evaluates and implements new technologies to enhance operational efficiency.
* Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
* Quality Assurance and Regulatory Compliance
* Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
* Participates in audits, inspections and accreditation processes as applicable.
* Follows established quality control practices to ensure accuracy, consistency and safety.
* Collaboration and Communication
* Works closely with leadership teams to coordinate and improve service delivery.
* Stays up-to-date with industry advancements, new technologies, and regulatory changes.
* Staff Responsibilities
* May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.
Qualifications
* Bachelor's Degree in a relevant field required or
* Four (4) plus years of direct experience in lieu of a Bachelor's degree required
* Master's Degree preferred
* 2-4 years of experience in a closely related field with a Bachelor's degree required
* 2-4 years of previous leadership experience preferred
Knowledge, Skills, and Abilities
* Strong leadership, organizational, and communication skills.
* Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
* Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
* Communicate effectively with leadership, team members, and stakeholders.
* Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
* Problem-solving and critical thinking skills.
* In-depth knowledge of industry best practices and regulatory compliance (if applicable).
* Strong organizational and time management skills.
* Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
Licenses and Certifications
* ARRT - American Registry of Radiologic Technologists required
* Licensed Radiologic Technologist as applicable by the state
* BCLS - Basic Life Support required
At Northwest Health - Porter, we strive to motivate, inspire, and support your growth. If you are looking for the best, we invite you to learn more and apply today!
INDLEAD
Administrative Assistant
Acadia Healthcare job in Chicago, IL
PURPOSE STATEMENT:
Provide administrative support to facility management to ensure efficient operation of the facility.
Responsibilities
ESSENTIAL FUNCTIONS:
Support managers and employees through a variety of tasks related to organization and communication.
Responsible for confidential and time sensitive material.
Familiar with a variety of the field's concepts, practices and procedures.
Effectively communicate via phone and email ensuring that all duties are completed accurately, delivered with high quality and in a timely manner.
Attend meetings and take accurate minutes.
May responsible for accurate and timely physician credentialing.
May direct and lead the work of others.
May manage and coordinate administrative programs and office activities.
Create spreadsheets, manage databases and prepare presentations, reports and documents as needed.
Answer telephones and take messages or transfer calls.
May cover the reception desk when required.
Calendar management, schedule appointments, update calendars and arrange staff meetings
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High school diploma or equivalent required.
Associate's degree preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
This role requires a valid drivers license
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
Not ready to apply? Connect with us for general consideration.
Auto-ApplySleep Technologist - PRN
Valparaiso, IN job
Sleep Technologist
PRN - Night Shift
Benefits:
401(k) with matching
The Sleep Technologist is responsible for administering sleep studies under the direction of a physician to diagnose the type and extent of sleep disorders. This role involves conducting routine patient assessments, scoring sleep records accurately, documenting results, and collecting and transmitting biological specimens for analysis.
Essential Functions
Conducts sleep studies in accordance with established protocols and under the direction of a Medical Director, ensuring patient safety and comfort throughout the procedure.
Performs and documents comprehensive patient assessments prior to and during sleep studies, addressing patient needs and monitoring physiological data.
Scores sleep records accurately, adhering to guidelines and standards, and communicates findings to physicians for diagnostic evaluation.
Collects and transmits biological specimens for analysis, following proper procedures and maintaining sample integrity.
Documents test results and patient data thoroughly, ensuring compliance with departmental policies and regulatory standards.
Maintains and calibrates sleep study equipment, troubleshooting and reporting any malfunctions to ensure effective operation.
Provides patient education about sleep studies and explains procedures, promoting understanding and comfort.
Performs other duties as assigned.
Complies with all policies and standards.
Qualifications
1-3 years of experience in sleep technology or a related field required
Knowledge, Skills and Abilities
Proficient in scoring sleep studies and interpreting physiological data.
Strong patient care and assessment skills.
Excellent attention to detail and organizational abilities.
Effective communication and interpersonal skills.
Ability to work independently and as part of a team.
Knowledge of sleep study equipment and maintenance procedures.
Licenses and Certifications
RPSGT - Registered Polysomnographic Technologist required or
CPSGT - Certified Polysomnographic Technician required
BCLS - Basic Life Support required
Auto-ApplyDishwasher
Oak Park, IL job
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
No Late Nights!
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Responsibilities
Operates a dish washing machine to clean dishes, glasses, cups, trays, silverware, and other food service equipment.
Dishwashers keep all food prep and service areas sanitary, empty garbage, and sweep/mop kitchen floors. Responsible for overall cleanliness of the kitchen.
Assists with prep as needed.
Brookdale is an equal opportunity employer and a drug-free workplace.
Auto-ApplyEmergency Services Intake Counselor - Flex/PRN (Weekends/Nights)
Chicago, IL job
Responsibilities Responds to clinical inquiry calls from families or referring professionals and completes crisis assessments. Crisis assessments include the ability to assess current risk factors (suicidal, homicidal, psychosis, self-injurious, substance abuse, etc., family dynamics, health screen, treatment history, medications, etc.). Provides appropriate clinical triage. Understands basic growth and development needs, specific to the age and population served. Oversees the admission process including appropriateness of the admission, completion of all required admission paperwork, pre-certifications and coordination of care with the Physician. Assures compliance with all applicable mental health laws, codes, rules and regulations. Maintains all data/records regarding the intake and admission process and follows all policies/procedures related to release of information and confidentiality. Collaborates with the multidisciplinary team regarding admissions, deflections, bed availability, and other tasks as needed. Must have physical stamina and high energy level to maintain continuity of quality services to children in mental health crises and their families. This is the equivalent of an Emergency Room environment, it is fast paced and requires the ability to multitask and handle highly stressful situations.
Flex position - no benefits.
.
Qualifications
JOB SPECIFICATIONS:
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.
Education: Masters Degree required in Social Work, Counseling, Psychology, or related clinical field.
Experience: Two years of psychiatric experience preferred.
Licensure/Certification: Licensure or eligibility for licensure (LPC, LSW, LCPC, LCSW) preferred or Registered Nurse in the State of Illinois preferred. BLS Provider certification through the American Heart Association and CPI certification required upon completion of orientation. BLS Provider and CPI certifications must remain active throughout employment.
Knowledge: Thorough understanding of the DSM-V criteria, psychotropic medications, and assessment skills with the ability to develop quick and strong clinical rapport. Working knowledge of Illinois Confidentiality Act, Illinois Mental Health Code, EMTALA and ILPA process. Must posses a detailed understanding of psychiatric criteria for various levels of care and insurance/benefit verifications. Have the ability to provide de-escalation techniques and crisis stabilization. Must be able to utilize CBT, Trauma Informed Care and Crisis Intervention effectively. Must be able to work cooperatively with other hospital staff and community agencies. Good organization skills, attentive to detail, thorough, as well as excellent oral and written clinical communication skills.
Language: Bilingual in both Spanish and English preferred.
Supervision Received: Director of Emergency Services, Assistant Director, Lead Clinician and/or Supervisor
Supervision Exercised: None
Line of Promotion: Lead Clinician or Supervisor
Working Conditions: Works in the Emergency Services Department, the inpatient units and other areas of the Hospital. Exposure to psychiatric patients who may exhibit violent/aggressive behavior. Potential for exposure to communicable diseases, blood/body fluids and other hazardous waste. General hospital environment.
Physical Requirements: Ability to proficiently communicate verbally and in writing. Physical agility to manage patients. Push, pull and lift up to 50 pounds. Intermittent sitting, standing, walking, bending, reaching and stooping.
The physical requirements described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.
Job Classification: Non-Exempt
Hours vary based on coverage for 24/7 department and may include day, evening, night and weekend shifts.
This job description in no way states or implies that these are the only duties to be performed by this employee.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************.
Maintenance Technician - PRN
Acadia Healthcare job in Lemont, IL
PURPOSE STATEMENT:
Perform routine and specific maintenance services which may include grounds work.
Responsibilities
ESSENTIAL FUNCTIONS:
Perform general maintenance and repair to facility and equipment which may involve plumbing, carpentry, painting and mechanical equipment repair or similar.
Act as back-up for call person in case of emergency, respond timely and appropriately.
Handle all equipment in a safe manner to prevent accidents and demonstrate good working knowledge of tools and their safe use.
Ability to operate a variety of hand and power tools in a safe and effective manner.
Follow preventive maintenance schedule / instruction and complete reports, as requested.
Inspect and maintain emergency power equipment, test/start generator once a week and maintain equipment; inspect and maintain fire alarm system to include testing system, fire doors, audible alarms, visible alarms(lights) and smoke detectors and record data on appropriate forms as required by state or facility; check condition and readiness of extinguishers monthly; inspect and maintain lighting system throughout facility.
Inspect and maintain plumbing system, replace or repair faucets, toilet stools, urinals, traps, drains, basins and bathtubs, as needed; repair or refinishe furniture in rooms, offices and dining room as needed.
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High school diploma or equivalent
Experience in maintenance or facility operations required.
Knowledge of standard practices, procedures and tools in the general building/maintenance trades preferred.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
Auto-ApplyAdministrative Clerk
Acadia Healthcare job in Chicago, IL
PURPOSE STATEMENT:
Perform general clerical duties in accordance with the office procedures of the facility.
Responsibilities
ESSENTIAL FUNCTIONS:
Serves visitors, vendors and other outside guests by greeting, welcoming and directing them appropriately.
Notify facility personnel of visitor's arrival.
Maintain security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
Keep track of inventory and work with supply vendors to ensure a well-stocked office.
Answer and transfer telephone calls or take messages.
Handle facility inquiries and provide general information.
Sort and deliver incoming mail and send outgoing mail.
Copy, file and update paper and electronic documents.
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High School diploma or equivalent required.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyPhlebotomist - Tennova Primary Care Karns
Portage, IN job
The Phlebotomist is responsible for the proper collection of blood specimens to support accurate laboratory testing for the diagnosis and treatment of diseases. This role ensures positive patient identification, timely specimen collection, and adherence to safety and regulatory standards. The Phlebotomist provides exceptional patient care by maintaining professionalism and demonstrating effective communication during interactions with patients, staff, and visitors.
**Essential Functions**
+ Performs venipuncture and capillary blood collection following laboratory policies and procedures to ensure accurate and timely specimen collection.
+ Ensures positive patient identification by using two patient identifiers and labeling specimens at the patient's bedside to prevent errors.
+ Prepares, packages, and transports specimens to the laboratory while maintaining sample integrity and adhering to safety protocols.
+ Explains procedures to patients, providing reassurance and addressing concerns to ensure a positive patient experience.
+ Cleans, sterilizes, and maintains phlebotomy equipment and workspace in compliance with safety and infection control standards.
+ Accurately documents patient and specimen information in the laboratory system, ensuring compliance with regulatory requirements.
+ Collects timed specimens as ordered, prioritizing and efficiently completing phlebotomy tasks to meet clinical needs.
+ Identifies and resolves specimen issues, including addressing rejections and recollecting samples when necessary.
+ Collaborates with healthcare team members to clarify orders, resolve collection challenges, and communicate specimen status.
+ Adheres to all laboratory and hospital safety requirements and follows Laboratory procedures to ensure compliance with accreditation and regulatory standards.
+ Performs other duties as assigned.
+ Maintains regular and reliable attendance.
+ Complies with all policies and standards.
**Qualifications**
+ 0-2 years of phlebotomy experience required
**Knowledge, Skills and Abilities**
+ Knowledge of safety guidelines, sanitation, and infection control protocols.
+ Ability to perform blood collection techniques successfully across all age groups (neonates to geriatrics).
+ Understanding of standards for patient identification, specimen handling, and lab testing requirements.
+ Strong communication skills, both written and verbal, with the ability to interact professionally with patients, staff, and physicians.
+ Ability to multitask, remain calm in stressful situations, and adapt to a dynamic environment.
+ Proficiency in distinguishing sample types and understanding order-of-draw requirements for lab testing.
+ Demonstrates a high level of attention to detail and accuracy in specimen collection and documentation.
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.
Dietary Aide - Part Time
Acadia Healthcare job in Chicago, IL
PURPOSE STATEMENT:
Routine food preparation and delivery services of cold or hot foods in the facility.
Starting salary is: $17.50/hr
Responsibilities
ESSENTIAL FUNCTIONS:
Perform routine tasks related to clean up and sanitation of kitchen, dining or serving areas.
Properly prepare, serve and store food in accordance with facility policies.
Ensure compliance with state or federal regulations.
Prepare foods according to standardized recipes and approved menu.
Utilize service methods and food handling techniques to ensure quality.
Understand and apply the sanitation procedures needed to provide a safe and healthy environment.
Adhere to menu compliance, special diet compliance and report any dietary non-compliance, concern or complaint of patients to dietician, supervisor or manager.
Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High school diploma or equivalent preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
ServSafe Certification or similar food safety certification, where required by the state and facility.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
Auto-ApplyMaintenance Director
Vernon Hills, IL job
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
* Medical, Dental, Vision insurance
* 401(k)
* Associate assistance program
* Employee discounts
* Referral program
* Early access to earned wages for hourly associates (outside of CA)
* Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
* Paid Time Off
* Paid holidays
* Company provided life insurance
* Adoption benefit
* Disability (short and long term)
* Flexible Spending Accounts
* Health Savings Account
* Optional life and dependent life insurance
* Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
* Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Responsible for the maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies.
* Directs the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing.
* Directs the maintenance and upkeep of the buildings and grounds through maintenance staff. Inspects completed work for conformance to standards and policies.
* Implements preventative maintenance programs. Coordinates compliance with local, state and federal building codes, SDS, OSHA, EPA regulations, and fire codes.
* Coordinates engineering contractors and vendors, making sure insurance and licenses are current.
* Conducts regular inspections of life safety systems, including fire extinguishers and sprinkler systems.
* Coordinates annual apartment maintenance schedule and completion. Oversees necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins.
* Ensures the outside of the property is maintained, including landscaping, snow removal, and garbage/trash removal.
* Prepares and follows approved budget. Tracks utility consumption and expense files.
* Maintains inventory control for all general supplies, parts and equipment for necessary repairs and maintenance. Maintains all required engineering files.
* Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes.
* Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions
* Assess property damage and file property damage claims in accordance with company policy.
* Responds appropriately to resident or community emergencies by assisting as needed.
* Maintains office, shops and mechanical areas within company standards.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and Experience
Associate's Degree or equivalent from a two year college or technical school and a minimum of three to five years related experience and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Valid State Driver's License required for vehicle travel, as needed.
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline.
Physical Demands and Working Conditions
* Standing
* Walking
* Sitting
* Use hands and fingers to handle or feel
* Reach with hands and arms
* Climb or balance
* Stoop, kneel, crouch crawl
* Talk or hear
* Ability to lift: up to 50 pounds
* Vision
* Requires interaction with co-workers, residents or vendors
* Occasional weekend, evening or night work if needed to ensure shift coverage
* On-Call on an as needed basis
* Possible exposure to various drugs, chemical, infectious, or biological hazards
* Subject to injury from falls, burns, odors, or cuts from equipment
* Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.
Certified Nursing Assistant
Acadia Healthcare job in Chicago, IL
PURPOSE STATEMENT:
Provide medical or therapeutic care under direction of nursing or clinical staff.
Responsibilities
ESSENTIAL FUNCTIONS:
· Ensure the well being of patients and provide a positive, supportive and structured environment, under direction of charge nurse or supervisor.
· Patient safety is addressed through
· Complete patient observation rounds timely. Observation may be assigned every 15 minutes, within reach of patient and/or 1:1 patient care.
· Ensure patient rooms are clean and uncluttered.
· Assist with transferring, lifting, raising or turning patients.
· Obtain patient's vital signs, height and weight as assigned and ensure accurate documentation.
· Identify self to patient and visitors promptly and respond to patient requests quickly.
· Engage with patient in activities and interactions designed to encourage achievement of treatment goals.
· Respond to distressed patients in a non-threatening manner and attempt to understand the source of distress.
· Apply de-escalation techniques to help manage patient's emotions, behavior and participation in treatment and assist with seclusion and restraints when necessary.
· Monitor behavioral improvements and reinforce these behaviors. Report changes and responses to treatment by communicating with team. Significant changes are reported to nurse immediately.
· Reinforce skills patients learn from nurses, physicians and therapist that promote improved physical and mental wellness.
· Insure comfort, dignity, privacy and perform related CNA duties such as feed, bath, dress, groom, move patients or change linens.
· Provide transfer or transportation for patient or coordinate transportation with appropriate staff member, as required.
· Adherence to work schedule and overall attendance.
· Follow established policies, procedures and standards for patient care.
· Clean unit as assigned by professional staff, including equipment such as, beds, IV poles and wheelchairs.
· Document timely, accurate and appropriate clinical information in patient medical record.
· Collaborate with other staff in working with the population of the facility to treat and rehabilitate.
· Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
· Communicate clearly and effectively to patients, family members, guests and other members of the health care team.
OTHER FUNCTIONS:
· Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
· High School diploma or equivalent required.
· Additional education or training which results in certification as nursing assistant per state requirements required.
· Previous experience in behavioral health setting knowledge and experience working with the population of the facility preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
· Current Certified Nursing Assistant (CNA) certification or license, per state requirements.
· CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
· First aid may be required based on state or facility.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyPatient Account Representative
Acadia Healthcare job in Chicago, IL
Responsibilities
Call and status outstanding claims with third party payors.
· Review claims issues and make corrections as needed and rebill.
· Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
· Review explanation of benefits to ascertain that claim processed and paid correctly.
· Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
· Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
· Prorate patient accounts and monitor that balance due is in the correct financial class.
· Report an overview of the week to the BOD and participate in AR meetings.
· Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
· Assist financial counselors as needed.
· Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
· High school diploma or equivalent required.
· Three or more years' prior admissions and or collections experience in a hospital setting required.
· Psychiatric experience preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
· Not applicable
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
Auto-ApplySOCIAL WORKER - Pediatric/Adolescent population, Full time
Chicago, IL job
Responsibilities Hartgrove Behavioral Health System consists of a 160-bed leading psychiatric hospital dedicated to providing quality behavioral health services for a diverse population of all ages. Hartgrove is a flagship behavioral health facility within Universal Health Services, Inc. and throughout Illinois. Hartgrove is a state-of-the-art facility offering some of the most advanced technologies and programs found in the behavioral health field. We are dedicated to our teamwork approach and provide a highly compassionate and therapeutic environment, as well as offering a continuum of specialty programs throughout our inpatient, partial and outpatient services.
JOIN OUR SOCIAL SERVICES TEAM!!
The Social Worker conducts social history assessment interviews, produces a social work assessment or assessment update from the interview data. Documents in the medical record; psychosocial histories, discharge planning, patient contacts, treatment updates, etc. Communicates all essential information/data obtained through assessment to the assigned team member. Initiates and follows through on discharge/aftercare planning as assigned. Identifies appropriate referral for post discharge services and establishes rapport with same. Relative to the assessment, treatment planning and continuum of care processes, understands and considers basic growth and development milestones with interventions specific to the age and population served. Follows all policies/procedures related to release of information and Confidentiality. Attends multi-disciplinary treatment staffings as assigned. Functions as a liaison between team members and all involved Social Service Agencies. Regularly attends clinical supervision. Conducts unit groups. May provide clinical supervision for social work interns.
For information about the benefits we offer, please visit UHS Benefits Service Center.
Qualifications
JOB SPECIFICATIONS: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Education: Master's Degree in Social Work required.
Experience: Prior experience working with a psychiatric mental health population, preferably in an inpatient setting.
Licensure/Certification: LSW, Illinois Clinical Social Work License preferred (LCSW)
Knowledge: Prefer knowledge of case management, discharge planning, group leadership skills, age specific growth and development, crisis and behavior management, family therapy theory and practice. Knowledge of theory and practice of psychosocial assessments. Able to work cooperatively with other hospital staff and involved community agencies. Good organization skills, as well as oral and written communication skills. Bi-lingual Spanish strongly preferred.
Supervision Received: Director of Social Services
Supervision Exercised: None
Line of Promotion: Director of Social Services
Working Conditions: Exposure to psychiatric patients who may exhibit violent/aggressive behavior. Potential for exposure to communicable diseases, blood/body fluids and other hazardous waste. General hospital environment.
Physical Requirements: Ability to communicate verbally and in writing. Physical agility to manage patients. Push, pull and lift up to 20 pounds. Intermittent sitting, standing, walking, bending, reaching and stooping.
The physical requirements described here are representative of those which must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.
Job Classification: Exempt
This job classification in no way states or implies that these are the only duties to be performed by this employee. The Clinical Social services provider will be required to follow any other instructions and to perform any other duties requested by Director of Social Services.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************.
PRN - Activity Therapist
Acadia Healthcare job in Chicago, IL
Montrose Behavioral Health is hiring for an experienced Activities Therapist PRN to join their dynamic team
Montrose Behavioral Health in Chicago is dedicated to providing compassionate, evidence-based care for individuals facing mental-health and substance-use challenges. The organization fosters a safe, respectful, and supportive environment where patients receive individualized treatment designed to promote healing, resilience, and long-term stability. With a multidisciplinary team of skilled clinicians, Montrose Behavioral Health emphasizes collaboration, cultural sensitivity, and continuous improvement to ensure the highest quality of care. Whether through inpatient services, outpatient programs, or specialized therapeutic support, Montrose Behavioral Health plays a vital role in strengthening the well-being of the Chicago community.
PURPOSE STATEMENT:
Plan, direct and implement activity therapy programs as a component of the patient's treatment plan. Children and adults
The role is Sunday-Thursday
Pay tare is $26-$30 per hour
Responsibilities
ESSENTIAL FUNCTIONS:
Complete activity assessment through patient observation and patient/family interview, obtaining information on the patient's needs, skills, interests and limitations for the development and implementation of the treatment plan.
Plan, organize, direct and implement the activities within the treatment program to facility patient progress with treatment goals.
Plan and implement an activities program including but not limited to therapeutic leisure skills and activities, leisure education and leisure awareness.
Facilitate and lead activity sessions to improve patient mental and physical well-being.
Instruct patients in activities and techniques, such are sports, dance, music, art or relaxation techniques designed to meet their specific needs.
Develop treatment plans and implement activity interventions that meet patient needs and interests and helps the patient achieve his/her treatment goals.
Engage patients in therapeutic activities, such as exercise, games and community outings.
Help patients learn social skills needed to become or remain independent.
Modify activities to suit the needs of specific groups.
Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
Qualifications
LICENSES/DESIGNATIONS/CERTIFICATIONS:
Certified Therapeutic Recreation Specialist (CTRS) or currently in the process of obtaining national certification; OR certified in the area of specialty (Art, Dance, Music, etc.) OR clinical professional licensure (LCPC, LPC, etc.) with certification in expressive therapy area required.
CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
First aid may be required based on state or facility requirements.
Must be comfortable working with children and adults and walking between buildings when necessary
AHMKT
#LI-MBHK
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyADON Health and Wellness Coordinator
Oak Park, IL job
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
* Medical, Dental, Vision insurance
* 401(k)
* Associate assistance program
* Employee discounts
* Referral program
* Early access to earned wages for hourly associates (outside of CA)
* Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
* Paid Time Off
* Paid holidays
* Company provided life insurance
* Adoption benefit
* Disability (short and long term)
* Flexible Spending Accounts
* Health Savings Account
* Optional life and dependent life insurance
* Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
* Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
* Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met.
* Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change.
* Ensures consistent quality resident care and service delivery throughout all shifts; this may require assuming the role and responsibilities of a Caregiver or Med Tech/Aide in order to meet the residents' needs and staffing requirements.
* Assists in the supervision of community-based licensed nursing staff, medication technicians/CMA's, and Caregivers and provides training and education to Caregivers on an ongoing basis to include classroom in-services and situation-specific training. In addition, they will also manage the associates schedules.
* Oversees and manages the continuity and consistency of medication training, pharmacy management and medication supervision and/or administration in the community. Conducts periodic Care Associate medication skills inventory checks, and periodic medication audits per Brookdale Guidelines.
* Shares on call duties as required.
* Education as required to obtain state nursing license (LPN/LVN or RN) and a minimum of 1-2 years relevant experience.
* LPN or LVN license.
Brookdale is an equal opportunity employer and a drug-free workplace.
Clinical Educator
Valparaiso, IN job
The Clinical Educator designs, implements, and evaluates educational programs and professional development initiatives for nursing and clinical staff to enhance patient care quality and outcomes. This role collaborates with leadership, staff, and interdisciplinary teams to assess learning needs, promote evidence-based practices, and foster continuous professional growth. Serving as a mentor and resource for clinical staff, the Clinical Educator ensures alignment of training programs with organizational goals, regulatory standards, and the latest healthcare trends.
Essential Functions
* Collaborates with peers, staff, physicians, and administration to assess training needs and deliver learner-focused educational experiences.
* Plans, develops, and delivers orientation programs for new hires, ensuring smooth onboarding and integration into clinical roles.
* Maintains accurate records of clinical training, certifications, and compliance documentation, ensuring accessibility as needed.
* Provides hands-on training, classroom instruction, and simulation-based learning to build clinical competencies and enhance staff proficiency.
* Stays current with clinical practices and trends in healthcare education, integrating the latest evidence-based standards into training programs.
* Demonstrates leadership skills that foster teamwork and promote a collaborative work environment.
* Serves as a resource for nursing staff, offering guidance on best practices, evidence-based care, and professional development opportunities.
* Evaluates the effectiveness of educational programs through feedback, competency assessments, and measurable outcomes.
* Supports clinical rotation programs for students, coordinating and facilitating their learning experiences as assigned.
* Performs other duties as assigned.
* Maintains regular and reliable attendance.
* Complies with all policies and standards.
Qualifications
* 3-5 years of clinical nursing experience required
* 1-2 years of experience in education, training, or professional development in a healthcare setting preferred
Knowledge, Skills and Abilities
* Demonstrates the ability to engage adult learners and facilitate effective learning in a clinical setting using diverse teaching strategies tailored to individual needs.
* Serves as a role model of professional behavior, promoting ethical practices and a culture of excellence.
* Adapts to changes in a dynamic healthcare environment with a positive and professional approach.
* Exhibits strong leadership, problem-solving, and organizational skills to drive successful educational outcomes.
* Maintains current clinical skills and knowledge to ensure training programs align with the latest evidence-based practices and standards.
* Understands the principles of adult learning and applies innovative methods to enhance engagement and retention for diverse learner groups.
Licenses and Certifications
* RN - Registered Nurse - State Licensure and/or Compact State Licensure required
* BCLS - Basic Life Support required
Sales and Marketing Director
Oak Park, IL job
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Brookdale Oak Park, 1111 Ontario Street, Oak Park, IL 60302
The Sales & Marketing Director position offers a competitive base salary plus commission, with additional earning opportunity through our President's Club!
We are looking for a sales and marketing professional with a proven track record of generating and closing qualified leads. As our Sales & Marketing Director, you will partner with the Executive Director and District Director of Sales to improve occupancy at our 139 independent living & 42 apt assisted living community. We will provide you with the training and support to develop referral sources and bring in new residents.
Are you Commission Driven? Receive commission for each move-in! You will receive a % of the revenue you produce!
Brookdale is a Great Place to Be
Our community thrives off of our family like atmosphere. Everyone is family here and that sets us apart from others in our area. You won't find a better to place to work that works together as 1 team to ensure our residents are our top priority.
You Are A Perfect Fit For This Position If:
You have a passion for working with seniors
You have a passion for driving sales
You are a team player
You have compassion, empathy, respect & integrity
You enjoy leading a sales team
Required skills and qualifications:
* Must have at least 5yrs sales management experience; strong leadership & communication skills
* Experience in senior living; hospitality; healthcare
* Proven track record of generating and closing a high percentage of qualified leads
* Ability to effectively listen and communicate both verbally and in writing
*Must be self-directed, able to prioritize tasks as well as have the ability to accept directives
* Team player with industry knowledge and the ability to connect with families
* Ability to build effective relationships with local business partners
* Solid business development & event planning skills
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for monthly and quarterly commission opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Responsibilities
Maintains and/or improves upon the occupancy level and revenue production of the community in accordance with the marketing and business plans to include completing sales calls and closing sales. Develops and maintains relationships with and generates leads through residents, family, and professional referral sources. Plans, coordinates, and implements monthly prospect and/or referral source activities and events. Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals. Supervises the activities of at least two Full-time Equivalent (FTE) Marketing Coordinator(s) and/or Sales Counselor(s) to achieve the desired results of the community marketing and business plans.
Maintains and/or improves upon the occupancy level of the community in accordance with the marketing and business plans of the community.
Closes sales by assisting prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about how services and programs can meet their needs. Responds promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. Provides appropriate community and company information to anyone who inquires.
Utilizes sales processes, systems, and forms for external and internal sales to perform job duties, track information, compile data and reports, and achieve desired community occupancy goals.
Completes outside Business Development sales calls to meet or exceed the established goals for professional leads per week as set by the community marketing plan with Regional Sales management guidance. Contact sources include legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners, skilled nursing facilities, retirement communities, clergy, medical insurance providers, and other local community contacts.
Develops and maintains relationships with and generates leads through residents, family, and professional referral sources on a weekly basis. Provides information and conducts presentations about services and programs, market advantages, availability, and other relevant information to meet the needs of prospective referral sources and community groups.
Plans, coordinates, and implements monthly prospect and/or referral source activities and events as specified by the community marketing plan, Executive Director, and Regional Sales management. Follows up and executes sales processes with all leads from events.
Partners with Regional Sales management to develop and execute marketing plans and achieve community occupancy goals. Researches and provides recommendations for content and delivery of brochures, flyers, press releases and other forms of media that promote the community services. Adheres to procedures in the development of advertising materials by working with Brookdale's Creative Services group.
Monitors conversion ratios regarding Business Development calls to direct referrals, prospect calls, and tours and collects and analyzes data to prepare weekly and monthly reports. Provides frequent sales performance issue information to Regional Sales management.
Maintains working knowledge of the lead management system and uses system to maximize sales effectiveness.
Supervises the activities of at least two FTEs, Marketing Coordinator(s) and/or Sales Counselor(s), to achieve the desired results of the community marketing and business plans.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
#ZR-CT
Qualifications
Education and Experience
Bachelor's Degree in Marketing, Business, or related field from an accredited college or university is preferred, or equivalent combination of experience and education is required. A minimum of five years sales experience, preferably in the retirement industry or medical or pharmaceutical sales, with a proven track record of generating and closing a high percentage of qualified leads is required.
Certifications, Licenses, and Other Special Requirements
Frequent car travel requires the incumbent to possess and maintain a valid driver's license.
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting, and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services is required. Ability to operate personal computers and related software is required. Previous experience with contact management database, Microsoft Word, Excel, and Outlook is preferred. Ability to effectively manage time, tasks and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others is required. Ability to assess and understand customers' expectations, needs and circumstances is essential. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness and maturity is required. Ability to effectively listen and communicate verbally and in writing is essential.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Talk or hear
Ability to lift: up to 25 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend or evening work if needed to ensure shift coverage
Requires Travel: Frequently
Brookdale is an equal opportunity employer and a drug-free workplace.
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