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Acadia Healthcare jobs in Murfreesboro, TN - 245 jobs

  • Director of Risk Management

    Acadia Healthcare 4.0company rating

    Acadia Healthcare job in Murfreesboro, TN

    Join our team at TrustPoint Hospital as a Director of Risk Management! We are seeking passionate professionals that are dedicated to behavioral health. If you are looking for unparalleled growth opportunities and are wanting to make a meaningful impact in your community, this is the position for you! TrustPoint Hospital is a 217-bed, state-of-the-art treatment center providing comprehensive medical and psychiatric services on both inpatient and outpatient bases. We deliver exceptional care to patients needing acute physical medicine and rehabilitation, adult, adolescent, geriatric psychiatry, and medical psychiatry. TrustPoint Hospital offers an extensive array of benefits to our valued team members. Current offerings encompass: Medical, Dental, and Vision Insurance coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options Company-paid Basic Life & AD&D insurance Disability benefits 401(k) Retirement Plan with a company match Employee Assistance Program (EAP) and Employee Discount Program Paid Holidays for work-life balance Paid Time Off (PTO) Tuition Reimbursement opportunities for career advancement We are seeking an experienced and strategic Risk Director to lead our facility's risk management efforts and ensure a safe environment for patients, staff, and visitors. In this leadership role, you will oversee the implementation of a comprehensive risk management program, collaborate with multiple departments to assess and mitigate risks, and promote a culture of safety throughout the organization. The Risk Director will lead incident investigations, manage compliance with regulations, and develop proactive strategies to prevent harm and potential liabilities. PURPOSE STATEMENT: Plan, organize, direct, and oversee all aspects of risk management activities. Promote a safe environment for the protection of patients, clients, employees, and visitors to the facility in such a manner as to comply with laws, regulations, and regulatory agencies. Identify risks that could potentially result in harm to patients, staff or visitors or lead to litigation or negative media or various forms of loss. Responsibilities ESSENTIAL FUNCTIONS: Implement a robust risk management program throughout the facility. Collaborate and consult with the corporate risk management department. Lead Investigations and analyze actual and potential risks in the facility. Collaborate with the Legal team to assess liability and probability of legal action for potential notification. Implement, educate, and encourage incident reporting per policy throughout the facility. Develop and implement infrastructures and systems that support patient safety. Promote a culture of safety by encouraging incident reporting. Collaborate with employees to streamline the incident reporting process making it more effective and efficient. Collaborate with facility leadership and all departments to monitor and promote compliance with the organization's policies, procedures, state and federal laws, and regulatory agencies Responsible for identifying high-risk areas that could cause harm to persons receiving services, visitors, and employees. Provide staff development, and training related to identifying, reporting, mitigating, and minimizing risk. Collaborate with Patient Advocate to review complaints and grievances to identify potential exposures. Coordinate with facility leadership to establish and implement a Safe Catch Program. Collaborate with QAPI disciplines to complete a Root Cause Analysis for specified events. Establish and lead a Safety Committee that identifies and develops measurable safety initiatives based on facility data that improve the safety culture. Serve as a resource and consultant for risk management activities, performance improvement, policy/procedure development, and compliance initiatives. OTHER FUNCTIONS: Perform other functions and tasks as assigned. Qualifications EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: Bachelor's degree in a clinical healthcare, risk management, business, finance, or a related field required. Master's degree in health information management, nursing, or related field preferred. Two or more years' experience in a risk management position required. One or more years of supervisory experience preferred. Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by service line(s) supported LICENSES/DESIGNATIONS/CERTIFICATIONS: CPHRM Preferred. CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). First aid may be required based on state or facility. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHCORP #LI-TP
    $97k-131k yearly est. Auto-Apply 4d ago
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  • Art Therapist PRN

    Acadia Healthcare 4.0company rating

    Acadia Healthcare job in Murfreesboro, TN

    Join our team as a PRN Art Therapist at TrustPoint Hospital! We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community through compassion, this position is right for you! TrustPoint Hospital is a 217-bed, state-of-the-art treatment center providing comprehensive medical and psychiatric services on both inpatient and outpatient bases. We deliver exceptional care to patients needing acute physical medicine and rehabilitation, adult, adolescent, geriatric psychiatry, and medical psychiatry. Schedule: PRN Weekends PURPOSE STATEMENT: Plan, direct and implement activity therapy programs as a component of the patient's treatment plan. Responsibilities ESSENTIAL FUNCTIONS: Complete activity assessment through patient observation and patient/family interview, obtaining information on the patient's needs, skills, interests and limitations for the development and implementation of the treatment plan. Plan, organize, direct and implement the activities within the treatment program to facility patient progress with treatment goals. Plan and implement an activities program including but not limited to therapeutic leisure skills and activities, leisure education and leisure awareness. Facilitate and lead activity sessions to improve patient mental and physical well-being. Instruct patients in activities and techniques, such are sports, dance, music, art or relaxation techniques designed to meet their specific needs. Develop treatment plans and implement activity interventions that meet patient needs and interests and helps the patient achieve his/her treatment goals. Engage patients in therapeutic activities, such as exercise, games and community outings. Help patients learn social skills needed to become or remain independent. Modify activities to suit the needs of specific groups. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. OTHER FUNCTIONS: Perform other functions and tasks as assigned. Qualifications EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: Bachelor's Degree in Therapeutic Recreation, Recreational Therapy or related field required. Master's degree preferred. Three or more years' experience in recreation in a healthcare setting with knowledge of patient population served by the facility required. Previous experience in recreation in a healthcare setting is preferred. LICENSES/DESIGNATIONS/CERTIFICATIONS: Certified Therapeutic Recreation Specialist (CTRS) or currently in the process of obtaining national certification; OR certified in the area of specialty (Art, Dance, Music, etc.) OR clinical professional licensure (LCPC, LPC, etc.) with certification in expressive therapy area required. CPR and de-escalation and restraint certification required (training available upon hire and offered by facility). First aid may be required based on state or facility requirements. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. AHPILOT #LI-TPH We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. Not ready to apply? Connect with us for general consideration.
    $27k-45k yearly est. Auto-Apply 33d ago
  • Psychiatry - Child/Adolescent Physician

    Universal Health Services (UHS 4.4company rating

    Franklin, TN job

    ADOLESCENT PSYCHIATRY OPPORTUNITY Nashville, TN Rolling Hills Hospital is a state-of-the-art, 130-bed, Inpatient Treatment facility located in beautiful Franklin, Tennessee, just south of downtown Nashville. We provide mental health treatment to Adolescents, Adults, Senior Adults with co-occurring disorders, and chemical dependency issues. We are seeking a psychiatrist to join our team, for In-Patient Services. Opportunity Details: Full Time position, Clinical + Unit Director Potential In-Patient setting Primarily Adolescent Case Load Monday Friday schedule NO WEEKEND CALL, unless desired for extra compensation Addiction or ECT interest a plus! Compensation: Base Salary with bonus potential Unit Director Stipend Full health benefits package: health, dental, vision Paid Malpractice Insurance PTO, CME, 401k with match, and more! Qualifications: TN Medical License, or ability to obtain B/C General or Child/Adolescent Psychiatry 2026 Child/Adolescent Fellows welcome to apply! NASHVILLE, TENNESSEE - Music City is the embodiment of everything America prides itself on being. It is a musical, cultural, and geographic melting pot, when combined, is a place like nowhere else yet feels like home to everyone! Something about Nashville just makes you feel welcome. True southern hospitality makes it an enjoyable place to live and raise a family, and with live music around every corner, you never know who you might run into, or who might be the next big star! If you have interest in this position, please contact: Avis Corbett In-house Physician Recruiter
    $137k-195k yearly est. 5d ago
  • Scrum Master

    Community Health Systems 4.5company rating

    Franklin, TN job

    The Scrum Master is responsible for enabling Agile teams to deliver value effectively by facilitating Scrum ceremonies, coaching team members and stakeholders on Agile principles, and removing impediments to progress. This role fosters a culture of transparency, collaboration, and continuous improvement, ensuring alignment with organizational goals and delivery of high-quality outcomes. **Essential Functions** + Facilitates all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Sprint Retrospectives) to ensure productive and focused sessions. + Coaches team members on self-organization, cross-functionality, and effective communication. + Supports Product Owners with backlog refinement, prioritization, and sprint goal development. + Guides the organization in understanding and applying Agile principles to improve delivery and collaboration. + Identifies and removes impediments or blockers that impact team progress, escalating when necessary. + Shields the team from external interruptions to maintain focus and flow. + Promotes the use of Agile metrics (e.g., velocity, burn-down/burn-up charts) to monitor performance and drive continuous improvement. + Ensures effective collaboration between the Development Team, Product Owner, and business stakeholders. + Champions Agile and Scrum values across the organization and contributes to Agile Communities of Practice. + Performs other duties as assigned. + Maintains regular and reliable attendance. + Complies with all policies and standards. **Qualifications** + Bachelor's Degree in Business, Information Technology, or a related field required or + Four (4) plus years of direct experience in lieu of a Bachelor's degree required + 5-7 years of experience in data engineering or serving as a Scrum Master or Agile facilitator required + Experience facilitating Agile ceremonies, backlog refinement, and cross-team coordination required + Healthcare or large-scale enterprise transformation experience preferred **Knowledge, Skills and Abilities** + Strong knowledge of Agile principles and Scrum framework, with demonstrated ability to facilitate ceremonies, manage backlogs, and coach teams. + Proficiency in SQL, Python, and ETL/ELT processes, with a solid understanding of relational databases, data modeling, and data warehousing. + Hands-on experience with Google Cloud Platform (e.g., BigQuery, Dataflow, Composer, Cloud Storage, Pub/Sub) and version control tools (e.g., Git, GitHub). + Strong analytical and problem-solving skills with the ability to translate technical data into actionable insights. + Effective communication and interpersonal skills, capable of engaging both technical and non-technical stakeholders. + Proven leadership and team collaboration skills, including the ability to coach, mentor, and empower cross-functional teams. + Familiarity with Agile project management and collaboration tools (e.g., Jira, Rally, Azure DevOps, Confluence). **Licenses and Certifications** + Certified Scrum Master preferred + Advanced Agile certifications (e.g., SAFe Scrum Master, PMI-ACP, ICAgile) preferred Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.
    $94k-114k yearly est. 5d ago
  • Special Education Teacher

    Acadia Healthcare 4.0company rating

    Acadia Healthcare job in Murfreesboro, TN

    Join our team at TrustPoint Hospital as a Special Education Teacher! We are seeking passionate special education certified professionals that are dedicated to behavioral health. If you are looking for unparalleled growth opportunities and are wanting to make a meaningful impact in your community, this is the position for you! TrustPoint Hospital is a 217-bed, state-of-the-art treatment center providing comprehensive medical and psychiatric services on both inpatient and outpatient bases. We deliver exceptional care to patients needing acute physical medicine and rehabilitation, adult, adolescent, geriatric psychiatry, and medical psychiatry. Scheduled Hours: Monday-Friday 8am-4pm TrustPoint Hospital offers an extensive array of benefits to our valued team members. Current offerings encompass: Medical, Dental, and Vision Insurance coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options Company-paid Basic Life & AD&D insurance Disability benefits 401(k) Retirement Plan with a company match Employee Assistance Program (EAP) and Employee Discount Program Paid Holidays for work-life balance Paid Time Off (PTO) Tuition Reimbursement opportunities for career advancement PURPOSE STATEMENT: Teach students basic academic, social, and other formative skills, through instruction in one or more subjects. Promote physical, mental and social development. Responsibilities ESSENTIAL FUNCTIONS: Identify the educational needs of students then develop formal educational plan or program to meet those needs. Create lesson plans to teach a subject(s) and teach students how to study or communicate with others. Observe student to evaluate their educational abilities, strengths and weaknesses, working with them to improve their abilities and work on their weaknesses. Teach and mentor students as a class, in small groups or one-on-one. Communicate with family members, counselors, administrators and other teachers on progress. Work with students individually to help overcome specific learning challenges, prepare students for standardized tests, as required by state. Document educational plans, goals and progress, as required by the facility and the state where the facility is located. Supervise classroom and maintain a positive environment for learning. Develop and enforce classroom rules and administrative policies. Supervise students outside of the classroom setting, such as at lunch time or during detention. Adhere to treatment plans and participate in treatment team meetings as requested. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. OTHER FUNCTIONS: Perform other functions and tasks as assigned. Qualifications EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: Bachelor's degree in Education or related field which is eligible for teacher certification or license within the state where the facility is located is required. One or more years' experience working with population of the facility preferred. Must be knowledgeable of the developmental stages and behaviors for age group of students. LICENSES/DESIGNATIONS/CERTIFICATIONS: Current certification or license to teach within the state where the facility is located. CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). First aid may be required based on state or facility. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHPILOT #LI-TPH Not ready to apply? Connect with us for general consideration.
    $45k-60k yearly est. Auto-Apply 20d ago
  • CARE NAVIGATOR- Weekend

    Universal Health Services 4.4company rating

    Brentwood, TN job

    Responsibilities BH Shared Services (a UHS company) One of the nation's largest and most respected providers of hospital and health-care services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $11.4 billion in 2019. In 2020, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. Position Summary: Care Navigator This position is responsible for the timely assessment and processing of inquiry and referral calls, serving as a liaison to referral sources, physicians, unit staff, and hospital personnel involved in each transfer request. It requires the ability to establish and maintain rapport with clients and referral sources while accurately entering call data, referrals, and transfer requests into the facility's database. Additionally, this position also involves the ongoing use of the facility's electronic bed board to manage bed availability and completing e-fax applications to ensure referrals are dispositioned promptly and efficiently. Success in this role requires knowledge of clinical assessments, EMTALA regulations, and psychiatric or mental health case management. Strong communication skills, sound clinical judgment, and proficiency in Microsoft Office are essential for managing referrals effectively and ensuring quality care. * SHIFT WILL BE Part-Time Weekends Saturday&Sunday 7:00am - 7:00pm Essential Job Duties: * Receives all referral and inquiries in accordance with departmental goals and provides patient assessments effectively addressing at risk, emotionally disturbed or in crisis patients or individuals via telephone or via telehealth. * Enters all-call data into the facility database, ongoing utilization of the facility's electronic bed board for bed management purposes and completes the facility's e-fax application(s) to disposition incoming referrals in a timely manner. * Ensures all referral patient medical record information is completed thoroughly and nursing and clinical staff are adequately apprised of the patient's condition/history. Ensures accurate information is provided to referral sources as requested. * Effectively serve and work with patients, families, referral sources, community resources as well as departmental and facility co-workers and management teams. * Collaborates with referral sources, families, physicians, agencies, and other callers to ensure that requests are effectively handled for transfer and admission. This opportunity provides the following: * Loan Repayment/Tuition Reimbursement * Part-Time benefits eligible * UHS offers a challenging and rewarding work environment * Growth and development opportunities within UHS and its subsidiaries * Competitive Compensation * 401k plan with company match * Stock purchase discount About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. Qualifications Requirements: * RN License or Master Degree required * 1-3 years related experience required, 3-5 years preferred with additional behavioral health experience preferred * Working knowledge in completing clinical assessments * Microsoft Office Suite * Excellent verbal and written communication * Accurate and effective judgement decisions on clinical cases * Knowledge of EMTALA regulations * Travel 5% Regional EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
    $35k-45k yearly est. 31d ago
  • Supervisor, Data Center Infrastructure

    Community Health Systems 4.5company rating

    Franklin, TN job

    The Supervisor of Data Center Network Engineering is responsible for leading a team of network engineers in the design, implementation, operation, and optimization of Data Center and WAN (Wide Area Network) infrastructure across a large-scale, distributed healthcare system. The role ensures secure, high-performing, and highly available data center services for 60+ hospitals and 300+ clinical locations. This position requires hands-on technical leadership, operational excellence, and the ability to manage complex networking projects in a mission-critical, regulated healthcare environment. The role also involves managing and integrating a multivendor network environment, requiring deep expertise in coordinating technologies from Cisco, Juniper, Palo Alto, and other enterprise vendors to ensure interoperability, security, and performance across all healthcare sites. **Key Responsibilities:** **Team Leadership & Management** + Supervise a team of LAN/WAN engineers and technicians, including hiring, training, mentoring, and performance evaluation. + Provide technical direction and prioritize team activities to meet organizational goals and SLAs. + Act as an escalation point for critical network issues. **Data Center Design, Implementation, and Operations** + Oversee the design, deployment, and lifecycle management of enterprise data center infrastructure. + Ensure high availability, redundancy, and optimal performance across all facilities. + Integrate solutions from multiple vendors to maintain a consistent and reliable network architecture. + Coordinate with facilities and IT teams to support expansions, renovations, and new data center builds or migrations. + Collaborate with architecture, application, storage, and virtualization teams to implement business ready, scalable solutions. **Project & Change Management** + Lead data center-related initiatives, including network refreshes and mergers/acquisitions. + Collaborate with stakeholders across departments to define technical requirements and deliver scalable solutions. + Maintain documentation and manage change control in accordance with policy. **Security & Compliance** + Ensure secure Data Center Network and WAN configurations, enforcing access controls and segmentation. + Support compliance with HIPAA, HITECH, and internal cybersecurity frameworks. + Work closely with the Security team on incident response, audits, and risk management. **Monitoring & Troubleshooting** + Oversee use of monitoring systems to detect and resolve performance issues. + Lead root cause analysis for major incidents and implement corrective actions. + Continuously improve network health and uptime metrics. **Qualifications:** **Required:** + Bachelor's degree or equivalent experience in IT, Computer Science, or related field. + 5+ years of experience in enterprise network engineering, including 2+ in a leadership role. + Demonstrated experience with large-scale data center environments. + Proficiency in routing/switching protocols (e.g., BGP, OSPF, EIGRP). + Experience with Cisco and at least one other major vendor (e.g., Juniper, Palo Alto). + Strong troubleshooting skills and operational focus. + Experience communicating and working with vendor partners to evaluate capabilities. **Preferred:** + Professional certifications (e.g., CCNP, CCDP, PCNSE, JNCIP). + Experience supporting cloud network environments (GCP, Azure, AWS) + Experience supporting multivendor network environments (e.g., Cisco, Juniper, Palo Alto). + Experience in healthcare or other regulated environments. + Familiarity with EHR networking (e.g., Epic, Cerner). + Experience with automation/orchestration tools (e.g., Ansible, Cisco DNA Center). + ITIL and experience with service platforms (e.g., ServiceNow **Work Environment:** + Occasional travel to sites (10-20%) required. + Participation in a 24/7 on-call rotation. + Hybrid or on-site role depending on operational needs. **Why Join Us:** Join a healthcare system where your work directly supports lifesaving technology and patient care. You'll lead critical infrastructure in a complex, multivendor enterprise environment-and help shape the future of care delivery through secure, reliable network systems. \#LI-RK1 Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.
    $28k-43k yearly est. 60d+ ago
  • Social Worker - Murfreesboro, TN

    Unitedhealth Group Inc. 4.6company rating

    Murfreesboro, TN job

    Explore opportunities with SunCrest Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Medical Social Worker, provides medical social services under the direction of a physician and Interdisciplinary Group to assist in the understanding of significant social and emotional factors related to the patient's health status and in development of coping mechanisms. Primary Responsibilities: * Assists the patient, significant others, physician and health care team staff to understand significant personal, emotional, environmental and social factors related to the patient's health status on an as needed basis * Contributes as a health care team member to the development of a comprehensive, integrated Plan of Care for patients on a daily basis * Instructs health care team members on community resources available to assist patients on a as needed basis * Able to function as Bereavement Coordinator and supervise the provision of bereavement services reflective of patient / family if needed. Establishes a Plan of care that addresses bereavement needs with clear delineation of services to be provided You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Master's Degree from a school of Social Work accredited by the Council of Social Work * Current CPR certification * Licensed Social Worker in the state of residenc * Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation * 1+ years of social work experience in a health care setting Preferred Qualifications: * Bereavement Coordination experience * Experience with establishing a plan of care for bereavement needs Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
    $58.8k-105k yearly 14d ago
  • Maintenance Director

    Brookdale Senior Living 4.2company rating

    Franklin, TN job

    Maintenance Director for Senior Living Community Independent Living Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility * Medical, Dental, Vision insurance * 401(k) * Associate assistance program * Employee discounts * Referral program * Early access to earned wages for hourly associates (outside of CA) * Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility * Paid Time Off * Paid holidays * Company provided life insurance * Adoption benefit * Disability (short and long term) * Flexible Spending Accounts * Health Savings Account * Optional life and dependent life insurance * Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan * Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Responsible for the maintenance and repair of the buildings and grounds to maintain proper care of the assigned community(s) in accordance with current federal, state, and local standards/regulations and company policies. * Directs the community maintenance, housekeeping and laundry (if applicable) staff, to include hiring, training, evaluating performance, resolving disciplinary issues and firing. * Directs the maintenance and upkeep of the buildings and grounds through maintenance staff. Inspects completed work for conformance to standards and policies. * Implements preventative maintenance programs. Coordinates compliance with local, state and federal building codes, SDS, OSHA, EPA regulations, and fire codes. * Coordinates engineering contractors and vendors, making sure insurance and licenses are current. * Conducts regular inspections of life safety systems, including fire extinguishers and sprinkler systems. * Coordinates annual apartment maintenance schedule and completion. Oversees necessary repairs and maintenance in apartments and common areas including refurbishment for move-ins. * Ensures the outside of the property is maintained, including landscaping, snow removal, and garbage/trash removal. * Prepares and follows approved budget. Tracks utility consumption and expense files. * Maintains inventory control for all general supplies, parts and equipment for necessary repairs and maintenance. Maintains all required engineering files. * Assesses all plumbing and electrical problems within the community and determines the best course of action to correct the problem. Works within the legal scope of local and state codes. * Reviews safety data sheets (SDS) as requested for potential exposure to hazardous chemicals used and take necessary precautions * Assess property damage and file property damage claims in accordance with company policy. * Responds appropriately to resident or community emergencies by assisting as needed. * Maintains office, shops and mechanical areas within company standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor. Education and Experience Associate's Degree or equivalent from a two year college or technical school and a minimum of three to five years related experience and/or training; or equivalent combination of education and experience. Certifications, Licenses, and Other Special Requirements Valid State Driver's License required for vehicle travel, as needed. Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Physical Demands and Working Conditions * Standing * Walking * Sitting * Use hands and fingers to handle or feel * Reach with hands and arms * Climb or balance * Stoop, kneel, crouch crawl * Talk or hear * Ability to lift: up to 50 pounds * Vision * Requires interaction with co-workers, residents or vendors * Occasional weekend, evening or night work if needed to ensure shift coverage * On-Call on an as needed basis * Possible exposure to various drugs, chemical, infectious, or biological hazards * Subject to injury from falls, burns, odors, or cuts from equipment * Requires Travel: Occasionally Brookdale is an equal opportunity employer and a drug-free workplace.
    $46k-73k yearly est. 13d ago
  • Sr. Clinical Informatics Regulatory Specialist

    Community Health Systems 4.5company rating

    Franklin, TN job

    The Regulatory Analyst provides support for Promoting Interoperability, Inpatient Quality Reporting, and other regulatory initiatives. Creates, acquires, tracks completion of, and retains documentation to support regulatory activities, data submissions and audits. Monitors program requirements for completeness and reports gaps and deficiencies to leadership. Is accountable for accuracy, timeliness and efficiencies of documentation gathering for program monitoring. Supports Regulatory Informatics projects. **Essential Functions** + Coordinates the collection of information, data, and audit defense evidence for reporting of regulatory measures to support successful compliance, submission and audit readiness. + Participates in report validation and data analysis related to Promoting Interoperability and Electronic Clinical Quality measures + Responsible for monitoring data accuracy and completeness and reporting any gaps. + Participates in performance improvement activities, investigative problem solving and overall success of regulatory compliance. + Accountable for key deliverables as assigned by leadership team members for the successful implementation of regulatory initiatives or projects. + Participates in electronic health record implementations and workflow development as related to regulatory compliance and reporting + Supports education and training related to regulatory requirements and reporting. + Acts as a resource to Corporate, Regional and local market resources to support regulatory compliance, data analysis, and reporting. **Qualifications** + Bachelor's Degree in Nursing (preferred) or another clinical field + Clinical Experience in Nursing or other clinical field, minimum of 5 years RequiredClinical Informatics Minimum 2 years Required **Knowledge, Skills and Abilities** + Strong knowledge of clinical informatics, system implementation, and healthcare technology best practices. + Advanced analytical skills to assess workflow efficiency, system performance, and data quality. + Excellent communication and interpersonal skills to engage with clinical staff, IT professionals, and stakeholders across various specialties. + Ability to manage multiple projects and adapt informatics solutions to support diverse clinical needs. + Knowledge of healthcare regulations, data privacy standards, and compliance requirements related to clinical informatics. **Licenses and Certifications** + Graduate of Accredited School of Nursing - Registered Nurse Preferred Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.
    $91k-133k yearly est. 5d ago
  • Dishwasher- Temp Weekends

    Brookdale Senior Living 4.2company rating

    Franklin, TN job

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity No Late Nights! Currently looking for a few hours during dinner service on Friday, Saturday, and Sunday. Typical hours would be 3:30pm-7pm. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility * Medical, Dental, Vision insurance * 401(k) * Associate assistance program * Employee discounts * Referral program * Early access to earned wages for hourly associates (outside of CA) * Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility * Paid Time Off * Paid holidays * Company provided life insurance * Adoption benefit * Disability (short and long term) * Flexible Spending Accounts * Health Savings Account * Optional life and dependent life insurance * Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan * Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. * Operates a dish washing machine to clean dishes, glasses, cups, trays, silverware, and other food service equipment. * Dishwashers keep all food prep and service areas sanitary, empty garbage, and sweep/mop kitchen floors. Responsible for overall cleanliness of the kitchen. * Assists with prep as needed. Brookdale is an equal opportunity employer and a drug-free workplace.
    $22k-26k yearly est. 35d ago
  • Senior Principal Integration Engineer

    Acadia Healthcare 4.0company rating

    Acadia Healthcare job in Franklin, TN

    We're Hiring: Sr. Principal Integration Engineer at Acadia Healthcare! Transform healthcare through technology. Acadia Healthcare is seeking a Sr. Principal Integration Engineer to lead enterprise-level integration projects that power patient care nationwide. Why Join Acadia? Work on cutting-edge healthcare integrations that improve lives Competitive compensation + bonus + equity eligibility Collaborative, innovative team culture Opportunity to shape integration strategy at a national scale Why This Role Matters You'll be the technical authority driving integrations that connect critical healthcare systems. From MuleSoft-powered APIs to HL7/FHIR interoperability, your work ensures seamless data exchange and better outcomes for millions. What You'll Do Design and deliver MuleSoft-based integration solutions Build RESTful APIs and healthcare interfaces (HL7, FHIR, NCPDP) Perform data transformations using DataWeave & Mirth Connect Implement CI/CD pipelines and champion DevOps best practices Mentor junior engineers and set the standard for integration excellence Collaborate with teams to deliver secure, scalable, and innovative solutions What We're Looking For 10+ years of integration experience, including 8+ years with MuleSoft Deep knowledge of HL7, FHIR, CDA, ANSI X12 Strong skills in Python, Java, and modern integration frameworks Experience with cloud platforms (AWS, Azure, GCP) and tools like Snowflake, Salesforce, EMR systems MuleSoft Certified Developer or Architect preferred LICENSES/DESIGNATIONS/CERTIFICATIONS: Professional certification in Human Resources preferred. ADDITIONAL REGULATORY REQUIREMENTS: While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. Qualifications AHCORP #LI-TB1 #MuleSoft #HealthcareIT #IntegrationEngineer #TechJobs #RemoteWork #FHIR #HL7 Not ready to apply? Connect with us for general consideration.
    $90k-124k yearly est. Auto-Apply 4d ago
  • Email Marketing Specialist

    Brookdale Senior Living 4.2company rating

    Brentwood, TN job

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility * Medical, Dental, Vision insurance * 401(k) * Associate assistance program * Employee discounts * Referral program * Early access to earned wages for hourly associates (outside of CA) * Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility * Paid Time Off * Paid holidays * Company provided life insurance * Adoption benefit * Disability (short and long term) * Flexible Spending Accounts * Health Savings Account * Optional life and dependent life insurance * Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan * Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. The ideal Email Marketing Specialist is motivated, results-oriented and committed to providing outstanding customer experience for our potential Brookdale residents every day. The Email Marketing Specialist will be responsible for creating, building, and optimizing Brookdale's community email marketing program in support of lead generation and advancement activities. * Design, code and deploy emails that drive users to take action and engage with our Brand. * Monitor campaign performance and provide recommendations to optimize and expand existing programs that align with brand goals and initiatives. * Work with account management team on incoming email communication requests, including creation and execution of corporate and community requested emails. * Develop cross functional relationships to ensure consistent brand messaging, alignment and compliance across marketing materials. * Manage and track incoming requests using project management tools, and ensure deadlines and goals are met. * Assist Email Team with Opt Out Inquiries, Ad-hoc contact downloads, proofing and other functions as needed. * Other responsibilities as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor. Education and Experience Bachelor's Degree in Marketing, Communications, Business Administration or other related field required. 3-5 years of experience required. Technical email production experience and knowledge of HTML, Excel, responsive email design (Dreamweaver and SQL a plus). Knowledge and Skills Strong project management and organizational skills. Understanding of email marketing concepts, testing opportunities, metrics, tools, technology, KPIs and industry best practices, such as deliverability and sender reputation. Ability to work independently as well as collaboratively and be persistent. Excellent positive and productive interpersonal, oral and written communication skills. Knowledge of senior living or healthcare a plus. Physical Demands and Working Conditions * Standing * Walking * Sitting * Use hands and fingers to handle or feel * Reach with hands and arms * Stoop, kneel, crouch crawl * Talk or hear * Ability to lift: up to 25 pounds * Vision * Requires interaction with co-workers, residents or vendors * Requires Travel: Occasionally Brookdale is an equal opportunity employer and a drug-free workplace.
    $46k-57k yearly est. 60d+ ago
  • Aide PCS - SunCrest Companion Services of Smithville

    Unitedhealth Group Inc. 4.6company rating

    Smithville, TN job

    Explore opportunities with SunCrest Corporation Services of Smithville, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Home and Community Bases Services Aide, you will provide support, assistance with personal hygiene and household functions for an individual to be able to remain in their own home. Primary Responsibilities: * Provide personal care and assist with daily living activities such as bathing, grooming, dressing, ambulation, and medication reminders * Support household tasks, meal preparation, and accompany clients to appointments or errands as needed * Monitor and document client condition, vital signs, and incidents; maintain confidentiality and use EVV system * Ensure a safe environment, operate medical equipment properly, and respond promptly to client needs You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Current driver's license, vehicle insurance, and reliable transportation or access to public transit * Current CPR certification * Ability to work flexible hours * Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client State-Specific Requirements * TN: 75 hours of training including 16 clinical hours within first 3 months; qualified for basic services Preferred Qualifications: * 6 months+ of home care experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
    $14-24.2 hourly 3d ago
  • Collections Specialist II

    Community Health Systems 4.5company rating

    Franklin, TN job

    The Collections Specialist II is responsible for managing outstanding patient accounts, ensuring accurate and timely collections from insurance companies, third-party payers, and self-pay patients. This role requires strong knowledge of insurance processes, medical billing, and collection regulations to maximize reimbursement and minimize bad debt. The Collections Specialist II works independently to research accounts, resolve payment discrepancies, and negotiate payment arrangements while maintaining compliance with federal, state, and organizational guidelines. **Essential Functions** + Manages assigned inventory of outstanding patient accounts, following up on insurance, third-party, and self-pay balances to ensure timely payment collection. + Reviews and analyzes patient accounts, identifying alternative payment options, including insurance coverage, financial assistance programs, or legal action when necessary. + Communicates with patients, guarantors, and insurance representatives via phone, email, and written correspondence to secure outstanding balances. + Understands and explains the litigation process and its requirements, providing guidance on legal collections procedures when applicable. + Resolves claim denials and payment discrepancies, working with payers and internal revenue cycle teams to ensure accurate reimbursement. + Demonstrates knowledge of third-party collections regulations, utilizing automated resources and payer collection guidelines. + Handles inbound and outbound collection calls professionally, ensuring courteous and compliant communication with all stakeholders. + Accurately updates and maintains patient account records, documenting all actions taken in the system for compliance and audit purposes. + Abides by all local, state, and federal collection laws, including HIPAA, FDCPA, TCPA, and CFPB regulations. + Performs other duties as assigned. + Maintains regular and reliable attendance. + Complies with all policies and standards. **Qualifications** + H.S. Diploma or GED required + 2-4 years of experience in medical billing, collections, accounts receivable, or insurance follow-up required + Experience in hospital revenue cycle, third-party collections, or litigation-related collections preferred **Knowledge, Skills and Abilities** + Strong knowledge of insurance billing, reimbursement processes, and collection regulations. + Familiarity with third-party payer requirements, claim denial management, and payment posting procedures. + Ability to interpret and explain patient financial responsibilities, payment options, and litigation processes. + Strong communication and negotiation skills, ensuring positive patient interactions and effective payer negotiations. + Proficiency in healthcare billing software, electronic health records (EHR), and collections management systems. + Knowledge of federal, state, and industry regulations related to collections, including HIPAA, FDCPA, and consumer protection laws. + Strong problem-solving skills, with the ability to analyze account details, resolve billing disputes, and secure payments. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.
    $28k-32k yearly est. 4d ago
  • Utilization Review Coordinator

    Community Health Systems 4.5company rating

    Franklin, TN job

    The Utilization Review Coordinator ensures efficient and effective management of utilization review processes, including denials and appeals activities. This role collaborates with payers, hospital staff, and clinical specialists to secure timely authorizations for hospital admissions and extended stays. The Utilization Review Coordinator monitors and documents all authorization activities, assists with process improvement initiatives, and serves as a key liaison to reduce denials and optimize patient outcomes. **Essential Functions** + Submits initial assessments, continued stay reviews, and payer-requested documentation, ensuring compliance with policies, regulations, and payer requirements to establish medical necessity. + Communicates with commercial payers to provide concise and accurate information to secure timely authorizations and reduce potential denials, utilizing input from the Utilization Review Clinical Specialist. + Monitors and updates case management software with documentation of escalations, avoidable days, authorization numbers, denials, and payer interactions to ensure accurate records. + Coordinates Peer-to-Peer discussions for unresolved concurrent denials, ensuring the process aligns with hospital, corporate, and payer requirements. Documents outcomes in case management systems. + Reviews and closes out cases after patient discharge, ensuring all required documentation is complete and understandable for billing and future audits. Places cases on hold as necessary to resolve pending authorizations or reviews. + Maintains performance metrics aligned with Key Performance Indicators (KPIs) for the Utilization Review Service Line. + Serves as a key contact for facility and payer representatives, fostering effective communication and collaboration to resolve issues promptly. + Participates in training initiatives within the department, supporting onboarding and skill development for team members. + Responds promptly to phone calls, faxes, and insurance portal requests, providing high standards of customer service and satisfaction. + Escalates issues to the manager as appropriate and provides recommendations for improving operational efficiency and outcomes. + Ensures accurate and timely communication of hospital stay authorizations, denials, and delays to all relevant stakeholders. + Performs other duties as assigned. + Maintains regular and reliable attendance. + Complies with all policies and standards. **Qualifications** + H.S. Diploma or GED required + Bachelor's Degree preferred + 0-2 years of work experience in utilization review, hospital admissions or registration required + 1-3 years of work experience in an office, processing center, or similar environment preferred **Knowledge, Skills and Abilities** + Strong knowledge of utilization management principles, payer requirements, and healthcare regulations. + Proficiency in case management systems and technology resources for authorization tracking and documentation. + Excellent communication and interpersonal skills to interact effectively with payers, clinicians, and administrative staff. + Critical thinking and problem-solving skills to analyze and resolve authorization and denial issues. + Strong organizational skills to manage multiple priorities and meet deadlines. + Attention to detail for accurate documentation and process adherence. + Ability to train and support team members, fostering a collaborative and productive environment. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.
    $33k-51k yearly est. 52d ago
  • IT Specialty Support & Process Improvement

    Community Health Systems 4.5company rating

    Franklin, TN job

    CHSPSC, LLC seeks an IT Specialty Services Support & Process Analyst to assist with leading escalated support activities and provide process improvement initiatives. The department handles services lines such as Surgery, Anesthesia, OB/Perinatal, and others. The role will be involved with the facilitation of application services management processes pertaining to analyzing value, evaluating risk, prioritizing projects and onboarding new technology requests to ensure alignment with organizational strategies for the service lines. **Key responsibilities include:** + Alignment with the service lines to address escalated support issues + Review transition materials from the Project Management Office for application product ownership + Develop and maintain application support plans + Document current state and contribute to the direction of the application lifecycle management (LCM) roadmap to reduce costs, mitigate risks, and drive growth and revenue + Participate in related efforts such as Disaster Recovery exercises, Cyber Table Top exercises, etc. + Present to executive leadership on support-related issues + Understand current processes and propose more efficient methods + Strategic analysis of the enterprise application portfolio including lifecycle management, application rationalization, consolidation and standardization to achieve the department objectives of the organization including reducing variation of redundant or unused applications + Understand the definition, implementation and support of portfolio management standards, policies and processes + Understand the data driven decisions pertaining to IT project investments + Participate in the structure, attributes, taxonomies and nomenclature of service line elements and categories within the repository toolset (ServiceNow) to ensure completeness and accuracy of the list of enterprise IT business applications + Collaborate with business partners, technology leaders and department directors to identify and promote adoption of enterprise standards and rationalization of application systems to achieve economic and patient experience improvement goals + Provide expertise on decisions and priorities regarding the overall enterprise application portfolio + Track application and vendor trends and maintain knowledge of new technologies to support the organization's current and future needs + Maintain an awareness of industry standard best practices and apply relevant methodologies for process improvement + Participate in application rationalization feasibility analysis and proposals for management and business partners which support the organization's clinical and economic objectives + Review and support applications' advantages, risks, costs, benefits and impact on the enterprise business process and goals + Develop and maintain productive relationships of trust both within and outside CHS and embrace the authoritative role in respect to maintaining enterprise standards and align others to the strategic direction + Collaborate with Audit teams to respond to and mitigate audit findings and manage audit controls related to application systems and LCM + Educate peers and business partners on department methodologies and drive adoption of standard process + Support and evaluate portfolio risks and recommend mitigation plans + Support business impact analysis and application criticality assessments + Partner with key business and delivery stakeholders to conduct application and service line reviews including scope, metrics, expenses and net promoter scores to determine the disposition of existing and proposed solutions + Communicate timely and accurate status to appropriate levels and stakeholders including the development and delivery of status reports and presentations **Required:** + Results oriented mentality to drive accurate deliverables with appropriate time to market while taking responsibility for the outcomes + Customer focused to align services with customer needs + Creativity in developing and executing innovative strategies to meet unique customer needs + Excellent verbal and written communication, presentation and customer service skills + Ability to handle pressure to meet business requirement demands and deadlines + Expertise in analyzing and presenting large volumes of data to senior leadership + Critical thinking in developing proposals with sound analysis and achievable outcomes + Ability to prioritize tasks and quickly adjust in a rapidly changing environment + Exceptional analytic problem solving skills + Ability to work independently and in a team environment + Organizational awareness and the ability to understand relationships to get things accomplished more effectively **Preferred:** + Experience with APM, CMDB and CSDM components within the ServiceNow platform + Application product ownership experience + Strong relationship management experience + Project management experience/certification + 2 or more years in an application portfolio/services management role + Lean / Six Sigma Green Belt + ITIL certifications **Qualifications and Education Requirements:** + Bachelor's degree in Clinical Informatics, Health Science, Information Systems, Computer Science or a related discipline, or 2 years of relevant experience Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to ************************************************* to obtain the main telephone number of the facility and ask for Human Resources.
    $23k-27k yearly est. 60d+ ago
  • District Director of Sales

    Brookdale Senior Living 4.2company rating

    Brentwood, TN job

    Brookdale is seeking an experienced District Director of Sales to support 13 communities in Alabama, Mississippi and the Florida Panhandle Ideal Candidates lives in AL, MS or FL Panhandle Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting.Education and Experience Bachelor's Degree in marketing, business or related field from accredited college or university. Has experience in sales process, promoting/selling related products and referral development, and knowledge of sales coaching and sales team performance management. Minimum of 5 to 10 years of successful sales experience, preferably in senior housing industry, medical or pharmaceutical sales sectors. Ability to effectively manage time and tasks in a dynamic environment. Certifications, Licenses, and Other Special Requirements Frequent car travel requires the incumbent to possess and maintain a valid driver's license. Up to 70% travel. Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services. Ability to operate smartphones, personal computers and related software. Ability to effectively manage time, tasks and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers' expectations, needs and circumstances. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness and maturity. Ability to effectively listen and communicate verbally and in writing is essential. Physical Demands and Working Conditions Standing Walking Sitting Use hands and fingers to handle or feel Reach with hands and arms Talk or hear Ability to lift: up to 25 pounds Vision Requires interaction with co-workers, residents or vendors Occasional weekend, evening or night work if needed to ensure shift coverage Requires Travel: Frequently Brookdale is an equal opportunity employer and a drug-free workplace.Oversees and directs the sales efforts for multiple communities and products within district, major markets, networks and stand-alone communities. Responsible and accountable for meeting and exceeding the occupancy and revenue goals. Supports the professional development of community sales associates and provides coaching related to selling skills, pipeline management and sales execution. Fosters a strong sales performance culture across the district. Successfully manages sales performance within the assigned district. Monitors occupancy trends and ensures execution of sales activities by team members. Leads district alignment around competitive positioning and marketing plans. Achieves and exceeds all occupancy and revenue goals for assigned district. Leads and develops the team of community sales associates and business development professionals within the district. Oversees creation of district business development and lead generation plans, ensuring coordination between communities to provide optimum results without duplication of resources. Assists in interviewing and hiring of all sales staff in their portfolio of communities. Actively partners with Training and Development, Human Resources, and Operations in the recruitment, hiring, evaluating, and disciplining of all sales positions within the district. Ensures effective onboarding of new sales hires, in partnership with Training and Development and Human Resources. Actively monitors skill and knowledge growth of new hires during onboarding period. Works to support achievement of professional growth milestones for new sales hires. Oversees completion of the marketing plan and budget for the district. Partners with the marketing team in the development and modification of near and long-range community marketing plans and budgets by providing competitor information, data and feedback. Develops sales plans that align to the marketing activities and achieve desired objectives. Assesses local markets and competitive positioning within assigned district and makes pricing and incentive/discounting recommendations. Monitors sales performance expectations and gaps at the community and district level. Reviews and analyzes sales reporting/dashboards on a daily, weekly and monthly basis to ensure accuracy and to identify performance improvement opportunities. Coaches sales team members of appropriate actions in response to performance issues. Assesses the knowledge, skills and abilities of sales staff on an ongoing basis. Coordinates regular skill training and reinforcement to address gaps and opportunities. Conducts coaching observations of sales team members to evaluate sales behaviors and skills. Visits each community within district on a scheduled basis and as approved by Division Director of Sales or VP Sales. Partners with on-site sales teams and Executive Directors in the execution of the sales and lead generation programs and strategies to achieve and maintain full occupancy. Interacts with Clinical Operations and other home office associates. Educates and supports these partners about the sales programs for their respective communities. Consistently executes established sales processes, systems and tools to perform job duties. Maintains working knowledge of lead management (SMS) and sales reporting (dashboards) to maximize sales effectiveness. Adheres to reporting deadlines Promotes the company in a positive manner and sets the example for company's standards for excellence. Serves as a consensus builder among community Sales and Operations teams. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $37k-55k yearly est. 3d ago
  • Operations Specialist

    Brookdale Senior Living 4.2company rating

    Brentwood, TN job

    supporting Brookdale communities in, OR, WA, ID. Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting.Education and Experience Bachelor's degree (B. A.) from four-year college or university and three to five years related experience and/or training; or equivalent combination of education and experience. Certifications, Licenses, and Other Special Requirements Must have a valid driver license and access to a private vehicle for business use. Must be licensed according to state requirements. Position is 100% travel; must be able to travel by air on company business, as required by the responsibilities and expectations of the job. Schedule will require ten (10) days worked followed by four (4) days off. Management/Decision Making Uses strong analytic skills and an in-depth understanding of the organization and the business in order to handle arising problems and issues. Makes recommendations regarding overall business improvement and function of community. Knowledge and Skills Has an advanced knowledge of the organization, industry, and a functional discipline. Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments. Familiarity with Microsoft software preferred. Physical Demands and Working Conditions Standing Walking Sitting Use hands and fingers to handle or feel Reach with hands and arms Stoop, kneel, crouch crawl Talk or hear Ability to lift: up to 25 pounds Vision Requires interaction with co-workers, residents or vendors Possible exposure to communicable diseases and infections Potential injury from transferring, repositioning, or lifting residents Exposure to latex Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Requires Travel: Frequently Brookdale is an equal opportunity employer and a drug-free workplace.Assists directors of CCRC's, retirement communities or assisted living residences with supervision and management on a temporary, extended or as needed basis. May be assigned to a residence during a management vacancy, start up, acquisition, vacations, and leaves of absence or may support a Regional Vice President with a special project, etc. Functions in multiple roles to include supervising, quality assurance, training, regulatory matters and direct resident care as needed. Conducts operations in a manner consistent with value drivers and strategic initiatives to uphold and improve customer satisfaction, associate satisfaction, occupancy, culture, and operational effectiveness. Assists in the recruitment and retention of qualified staff and in the development and maintenance of a positive and supportive team atmosphere. May interview and recommend hiring qualified associates. Provides assistance in the areas of marketing, outreach, resident admissions, resident assessments and discharge procedures. May assist with and/or conduct associate performance reviews. May assess the training needs for staff, and provide training as needed. May assist in the resolution of budget discrepancies and variances. Works to resolve issues identified by residents and/or their family members. Ensures residence building and grounds are clean, free of trash and litter, and maintained in good repair. May perform routine safety inspections and ensure OSHA regulations for a safe work environment are followed. May assist healthcare management team to organize, develop, and conduct service plan reviews; supervises the maintenance of resident charts; reviews documentation performed by resident care staff. Manages subordinate supervisor(s) who supervise resident care, marketing, food service, housekeeping and maintenance staff. Is responsible for the overall direction, coordination, and evaluation of these units. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $29k-36k yearly est. 5d ago
  • Sales and Marketing Director Protem

    Brookdale Senior Living 4.2company rating

    Brentwood, TN job

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting.Education and Experience Bachelor's degree in Marketing, Business, or related field. Three to five years of sales experience, preferably in the retirement industry or medical or pharmaceutical sales, with a proven track record of generating and closing a high percentage of qualified leads is required. Additional years of related work experience may be substituted for the education requirement on a year-for-year basis up to four years. Certifications, Licenses, and Other Special Requirements Works on short-term strategic assignments within specified geographic area. Requires a valid driver's license and frequent car and/or air travel as needed. Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting, and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services is required. Ability to operate smartphones, personal computers, and related software is required. Previous experience with contact management database, Microsoft Word, Excel, and Outlook is preferred. Ability to effectively manage time, tasks, and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others is required. Ability to assess and understand customers' expectations, needs and circumstances is essential. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness, and maturity is required. Ability to effectively listen and communicate verbally and in writing is essential. Physical Demands and Working Conditions Standing Walking Sitting Use hands and fingers to handle or feel Reach with hands and arms Stoop, kneel, crouch, or crawl Talk or hear Ability to lift: up to 25 pounds Vision Requires interaction with co-workers, residents or vendors Occasional weekend, evening or night work if needed to ensure shift coverage Requires Travel: Frequently Brookdale is an equal opportunity employer and a drug-free workplace.Generates high-volume recurring streams of new move-in revenue for assigned Brookdale communities with open Sales and Marketing Director positions. Prioritizes the outperformance of budgeted sales goals and community revenue targets by efficiently performing all processes and tasks required to close sales, including the development and execution of marketing plans to achieve community occupancy goals. Represents the ideal Brookdale sales professional and promotes a mission-driven sales culture while leading employment of those unique insights gained within one community's opportunities to optimize sales in next community assignments. This position will travel to communities within a designated geographic area. Assignments will vary in length and may change with little notice. Supervises and coaches the daily sales activities of at least two full-time associates onsite to achieve desired move-in results. Drives rapid occupancy growth and prioritizes rate integrity where assigned by conducting high-quality daily phone and in-person sales calls that convert to move-ins. Attends daily stand-up meetings and communicates current product information to appropriate community associates daily and as needed, including but not limited to availability, pricing, and concessions. Partners with Director(s) of District Sales to develop and execute business plans to achieve community revenue and occupancy goals. Maintains a working knowledge of and manages all relevant sales-specific software programs and Customer Relationship Management systems needed to generate high move-in volume, including thorough and accurate data entry, periodic database cleanup, and community coaching documentation. Motivates community associates to meet or exceed weekly and monthly sales performance expectations in partnership with community operations and clinical leaders, Director(s) of District Sales, and Divisional Sales leadership. Maintains current working knowledge of relevant competition in markets where assigned. Provides accurate and timely move-in forecasts weekly and as requested. Communicates incoming resident's needs and preferences to the Executive Director and/or appropriate community associate(s) to enhance customer satisfaction upon move-in. Fosters a positive image of each assigned community and the Brookdale brand with all customers, residents, associates, and relevant professional/volunteer influencers. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
    $49k-65k yearly est. 3d ago

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